CENTRAL WASHINGTON UNIVERSITY Department of Finance & SCM (College of Business) Course Syllabus for Advanced Topics in Operations/Supply Chain Management SCM 435 Winter term, 2012 Instructor: Office: Office phone: Fax: E-mail: Office Hours: Ozden Bayazit, Ph.D., Associate Professor of Operations/Supply Chain Management 302-R 425-640 1574 ext. 3754 425-640 1488 bayazito@cwu.edu MW 7:30-8:00 p.m. and by appointment Web site: http://www.cwu.edu/~bayazito password: toc58 Course Description “Advanced methods and models for planning, management, and decision making in the supply, operations, and logistics chain. Emphasizes the integration and coordination of resources for productivity improvement”. CWU Catalog. Course Objectives The objective of this course is for students to learn more advanced methods for dealing with a production environment and quantitative methods for designing and analyzing manufacturing operations. The major objective of the course is to educate you on the concepts of world class manufacturing including continuous improvement, synchronous manufacturing, and just-in-time production. Textbook Operations Management: Process and Value Chains, Lee J. Krajewski, Larry P Ritzman, Manoj K. Malhotra, Prentice Hall, 9/E, 2010. The Goal, by Eliyahu Goldratt and Jeff Cox, North River Press, 2nd revised ed., 1992. 1 Exams There will be two exams. Exams are closed-book and will be weighted as noted below and will be given as listed in the course schedule. Exams generally may consist of fill-in-blank questions, multiple choice, cases, problems, short answer, and/or essay questions. Students are expected to take the exams and in-class quizzes on the scheduled date. Not taking an exam/in-class quiz will result in a grade of zero. If a student is unable to be present in class when an exam/in-class quiz is scheduled because of an emergency situation, it is the student’s responsibility to contact the instructor to arrange a new date for the exam. Otherwise no makeup tests will be scheduled. Final grade allocation: Exams ( 25% each) In-class quizzes (5% each) Homework Assignments The Goal AHP Project Participation+ Attendance 50% 10% 10% 15% 10% 5% 93% - A (4.0)/ 90% - A- (3.7) 87% - B+ (3.3)/ 83% - B (3.0)/ 80% - B- (2.7) 77% - C+ (2.3)/ 73% - C (2.0)/ 70% - C- (1.7) 67% - D+ (1.3)/ 63% - D (1.0)/ 60% - D- (0.7)/ below 60% - F (0.0) Student Responsibilities The student is responsible for all assigned readings and internalizing all the material presented in class, which may or may not originate from the textbook. The student is responsible for the material covered in the lectures, assigned textbook readings, and case studies examined in class. Participation and Attendance Students who do not attend lectures cannot get participation points (and attendance credit as appropriate) during that class period. All requests for excused absence must be in advance. 2 The instructor may deduct up to 25 percent from the attendance and participation portion of a grade for each incident. Assignments The student is responsible for submitting the individual/group assignments when scheduled by the instructor. Absence from class does not excuse the student from any assignments made during the class period. All assignments must be typed (no hand written) unless math calculations are required, in which case they may be hand written. Student/group name, submission date, and title of the homework subject should be included. When a group project is assigned, each group is required to return one written report to the instructor. Assignments turned in up to two days late can receive up to a maximum of 50% of points. No points will be available after this time period. Group Project: “The Goal” Throughout the quarter, we will be reading “The Goal”, a novel about manufacturing. Each student will be responsible for helping the class understand what happened in a few chapters. You will present 3-6 chapters with another student, and the two of you should work together to create the slides and prepare the presentation (max. 30 minutes per each group). You should try to have equal quantities of material to present. These presentations should be professional and succinct. Your job is to help us understand: 1. exactly what happened, and 2. why this is important, which may require you to remind us of past events that lead up to the current event. You should be brief and to the point, but still give a complete description of the major events of the chapters. Most of our attention will focus on Alex’s adventures at work, but there 3 will be many significant developments in his home life. Don’t just skip over those things, but talk about them when they seem important. Some chapters will have “meatier” material than others. If you are lucky to have some good stuff in your chapters, you may need to come up with different examples, or draw some diagrams or make some spreadsheets to help your fellow students understand exactly what happened, and why it is significant. All presentations should be prepared using PowerPoint, and you must give me a printed copy of your slides before you begin. Print the slides in the four per page format, but you don’t need to make handouts for the whole class. Analytic Hierarchy Process-AHP Project (Individual): Select a decision problem to work on. Research your problem as thoroughly as possible. Give some relevant citations about the description. Everybody submits a summary of what they have to do to work out their examples to make sure they understand the decision process from strategic criteria to the synthesis of final results. Prepare a background report on the problem that you have selected for your project with neat diagrams of some preliminary models with structure. Hand in a copy and be prepared to discuss in class. Your decision making model should contain at least Six, seven criteria Four alternatives Your final report should include the background material, the description of the structure of the decision (descriptions of criteria, alternatives), final results, and sensitivity analysis. Do not assume that the reader really knows all that you have in mind. But you can assume that your reader knows the AHP process. More details will be given in class as we make progress. AHP papers are due on March 7th. 4 Academic Integrity: Central Washington University is a community of scholars committed to developing educated persons who accept the responsibility to practice personal and academic integrity. You are responsible for knowing and following the university’s policies toward student rights and responsibilities. They are documented in the Student Academic Integrity Policies and Procedures presented in the student catalog Appendix B (http://catalog.cwu.acalog.com/content.php?catoid=21&navoid=465). Any student participating in any form of academic dishonesty will be subject to sanctions as described in this policy. Students should furthermore abide by the following College of Business Honor Code: As College of Business students we pledge to uphold these standards of professionalism and conduct ourselves in accordance with them. We will not lie, cheat, or steal, and will not tolerate those who do. Our behavior defines who we are and what we will become. Services Available for Physically Challenged Students: If you are physically challenged, please notify the instructor. The instructor and CWU will do their best to provide such services. 5 Tentative Course Outline: Session Date of Topic (s) 1 01/04/2012 Introduction/Course overview 2 01/09/2012 Inventory Management (Chapter 12) 3 01/11/2012 Inventory Management (Chapter 12) (cont’d) 4 01/16/2012 No class-Martin Luther King Day Inventory Management (Chapter 12) (cont’d) 5 01/18/2012 6 01/23/2012 Inventory Management (Chapter 12) (cont’d) 7 01/25/2012 Operations Planning and Scheduling (Chapter 14) Supplement E-The Transportation Method 8 01/30/2012 Resource Planning (Chapter 15) 9 02/01/2012 Resource Planning (Chapter 15) (cont’d) 02/06/2012 Resource Planning (Chapter 15) In-class quiz 1 Exam 1 (Chapters 12, 14, 15) Lean Systems (Chapter 8) 10 02/08/2012 11 12 13 14 15 02/13/2012 02/15/2012 No class-Presidents’ Day 02/20/2012 Constraint Management (Chapter 7) 02/22/2012 Analytic Hierarchy Process- AHP Analytic Hierarchy Process- AHP Background/Summary Reports on AHP In-class quiz 2 16 02/27/2012 17 02/29/2012 Group Project Study Day 18 03/05/2012 The Goal Presentations 03/07/2012 The Goal Presentations The AHP Project is due 03/12/2012 No class 19 20 21 03/14/2012 Exam 2 (Chapters 8, 7, AHP, The Goal) * Please note that this is a tentative outline and is subject to changes during the quarter. 6