Job Description For
Commercial Property Manager
Nordblom Management Company, Inc.
www.nordblom.com
Overview: The Commercial Property Manager position is responsible for the day-to-day
management of one or more properties in the Nordblom portfolio, in accordance with the
Management Agreements, goals and objectives of the Ownership, and the policies and
procedures of Nordblom Management Company, Inc. The position will be based out of
the company’s Burlington MA office.
General Responsibilities: The Commercial Property Manager is responsible for all
aspects of the day-to-day operations of assigned properties, including all maintenance and
repair, tenant relations, owner relations, budgeting, monthly financial reporting, capital
planning, etc. The Property Manager administers, bids, and approves all maintenance
and service contracts. The Property Manager handles all tenant complaints and requests,
and is knowledgeable of the terms of tenant leases. Additionally, the Property Manager
is responsible for the preparation of the annual budgets and the monthly reporting on the
financial performance of the properties.
Specific Duties:
• Provide excellent tenant service. Respond to tenant requests/problems in a
timely and courteous manner, and generate work orders directed to vendors or
maintenance staff. Follow-up with tenants to insure satisfactory resolution of
any issues. Proactively manage the property to minimize tenant complaints.
Arrange for 24-hour emergency coverage for the property at all times.
• Provide excellent client service. Ensure all reports and budgets are completed
accurately and submitted on time.
• Oversee all vendors and personnel working at the property to maintain a high
standard of performance in accordance with the terms of contracts and the
expectations of the owners and tenants.
• Conduct periodic inspections of the property and tenant spaces to ensure
compliance with leases, compliance with life safety policies, and the proper
upkeep of the property.
• Prepare and present to ownership the annual operating budgets which include
leasing assumptions for the coming year, commissions, tenant and capital
improvements, energy costs, life safety systems, and all other income and
expense categories of the P&L.
• Review, approve, and properly code all invoices for the property.
• Read and abstract all new leases and amendments and ensure that property
and lease files are properly maintained and kept up to date in accordance with
company policy.
• Oversee the preparation of the monthly financial reports for the properties and
provide ownership with a summary of operations, including leasing activity,
variances to the budget, tenant issues, and capital projects.
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Oversee the preparation of year-end CAM and RETX reconciliation invoices
in cooperation with the Property Accountant and ensure they are submitted for
payment in a timely and accurate manner.
Monitor and report on accounts receivables. Oversee collection efforts in
accordance with company and management agreement policies.
Act as Project Manager overseeing the bidding and implementation of tenant
improvement and capital improvement projects on the properties.
Oversee and administer tenant move ins and move outs, including preparing
lease abstracts, reviewing and communicating yield-up provisions, and
conducting final inspections.
Assist the leasing team in maximizing efforts to market the property to
prospective tenants, including preparing vacant spaces to show and enhancing
common areas and amenities.
Raise the environmental awareness at the properties by recommending and
implementing effective sustainable strategies to help lessen our impact on the
environment and achieve economic benefits.
Keys to Success: The successful candidate will be a well organized, proactive self
starter, placing a high priority on excellent customer and client service, attention to detail,
flexibility, excellent verbal and written communication skills, interpersonal skills,
timeliness and accuracy of work, and a passion for working in commercial real estate.
Skill Advantages:
• Graduate Degree
• 3- 5 years experience in commercial real estate, either as an Assistant Manager or
Property Manager.
• Strong knowledge of commercial buildings and building systems.
• A solid understanding of commercial leases.
• Budgeting and financial reporting expertise.
• Working knowledge of Timberline, MRI or Yardi software, Microsoft Office and
Excel, and Aware Manager.
Please submit your resume to Adele Olivier at aolivier@nordblom.com