Nonprofit Management Certificate Course Project Planning and Management Center for Community Research & Service University of Delaware Example of Trade-Off Analysis Developed by Steven W. Peuquet, Ph.D. Taking the example used in the break-even analysis, let’s say that the organization identifies two other possible ways to increase the employability of citizens it seeks to serve. The organization now has three possible approaches, and it needs to make a decision about which to choose: Program Scenario A: (The program scenario used in the break-even example.) An employment counseling and job search training program for unemployed persons which includes individual counseling sessions to help the person determine his or her skills and job qualifications, combined with small group training on how to conduct an effective job search, fill out employment applications, write a resume, and make a good impression during a job interview. Program Scenario B: Covers same subject matter with clients as in Scenario A above, but all is done in large group sessions. Program Scenario C: Do not provide any direct counseling or training service, but develop a good data base on other agencies which provide job search training services and refer people to those agencies. A break-even analysis could be done for each one of these three scenarios. This would provide some very useful information about the financial feasibility of each scenario. However, after having completing the break-even analyses for each scenario, the organization’s executive director and board of directors are still faced with a decision: which program scenario should be chosen? Here is where “Trade-Off Analysis” can be very helpful. Step 1: Identify decision criteria which are important factors to consider in the decision, then weight each criteria as to its importance, with a weight of 1 being low and 5 being high. Step 2: For each of the program scenarios, rate, on a scale of 1 to 5, with 1 being the worst and 5 being the best, how well each program scenario fulfills each of the decision criteria. Step 3: Then, for each program scenario, multiply the rating you gave for how well the scenario fulfills each decision criteria by the weight (of importance) you gave to each of the decision criteria. Step 4: Add up the results of the multiplications for each of the program scenarios and compare the totals for each program scenario. The scenario with the highest score is the program which best meets the criteria identified. On the following page, these steps are followed for the example where three different program scenarios are being analyzed. With the highest score of 44, Program Scenario A is the best, given the decision criteria used. In conducting trade-off analysis, the actual analysis can be done by an individual, or collectively by a group. You can also have several individuals to the analysis separately, and then calculate the average score for each program scenario. Column A Weight of Importance Column B Rating Column A x Column B 5 5 25 3 3 9 2 3 6 1 4 4 Program Scenario A Decision Criteria Likelihood service will significantly improve employment prospects of clients Program fees and grants will cover program expenses 44 Program can be carried out with existing staff Program does not require additional building space Total Program Scenario B Column A Weight of Importance Column B Rating Likelihood service will significantly improve employment prospects of clients 5 3 15 Program fees and grants will cover program expenses 3 4 12 Program can be carried out with existing staff 2 4 8 Program does not require additional building space 1 2 2 Decision Criteria Total Program Scenario C Decision Criteria Likelihood service will significantly improve employment prospects of clients Program fees and grants will cover program expenses Program can be carried out with existing staff Column A x Column B 37 Program does not require additional building space Total Column A Weight of Importance 5 3 Column B Rating 2 2 1 5 5 5 Column A x Column B 10 15 10 5 40