Role Descriptions - University of Ulster

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DYSLEXIA COACH
Job description
Job purpose: to provide one-to-one specialist support to students
with dyslexia, dyspraxia or other Specific Learning Difficulties
(SpLDs)
Main duties
- To support students to develop learning strategies to assist them
in overcoming difficulties encountered as a result of dyslexia,
dyspraxia or other specific learning difficulties. This may include
coaching in some or all of the following areas:
- literacy skills including spelling, grammar, comprehension
and reading techniques
- computational and basic mathematical skills
- time management skills
- study skills techniques; including mind mapping, memory
techniques, concentration techniques, notetaking techniques
assignment planning, essay writing skills, research method
skills, proof reading and revision techniques
- To work with the student to identify and help overcome specific
difficulties, but not to provide subject specific tuition
- To provide confidential support to disabled students, on a one to
one basis in a neutral public space
- To make any necessary reasonable adjustments to ensure
support is delivered in an accessible manner
- To adhere to the Code of Conduct as issued by the Register of
Support Providers
- To complete and return all relevant Register paperwork for each
support relationship in a timely and accurate manner.
DYSLEXIA COACH
Personnel Specification
Educational and
Professional
Qualifications
Essential
Previous
Experience/training
Essential
Job Related
Achievements
Inter-personal Skills
Special Factors
OCR/RSA Certificate for
Teachers of Learners with
Specific Learning Difficulties, or
equivalent qualification
Desirable OCR/RSA Diploma in above
Substantial experience of oneto-one tuition with adults with
specific learning difficulties
Desirable Experience of tutoring within a
higher-education environment
Essential Tutoring literacy,
comprehension and study skills
techniques
Desirable
Essential Good verbal and written
communication skills
Awareness of confidentiality
Good interpersonal skills
Desirable
Desirable Flexibility over working hours
INFORMATION TECHNOLOGY TRAINERS
Job purpose: to provide one to one specialist IT training and
support to disabled students
Main duties:
- To set up computer hardware and install software
- To provide tuition in computer use and software packages,
including assistive technology software
- To provide technical support in the maintenance and operation of
hardware and software
- To provide confidential support to disabled students, on a one to
one basis in a neutral public space
- To make any necessary reasonable adjustments to ensure
support is delivered in an accessible manner
- To adhere to the Code of Conduct as issued by the Register of
Support Providers
- To complete and return all relevant Register paperwork for each
support relationship in a timely and accurate manner.
INFORMATION TECHNOLOGY TRAINERS
Personnel Specification
Educational and
Professional
Qualifications
Essential
Desirable
Previous
Essential
Experience/training
Desirable
Job Related
Achievements
Essential
Degree in a computer related
discipline or equivalent
qualification
Postgraduate qualification in a
computer related discipline
Substantial experience as a
trainer in computer skills and/or
experience of Help Desk
Support
Experience of working with
disabled people
Familiarity with MS Office and
Assistive Technology hardware
and software
Ability to provide technical
support for computer hardware
and software
Desirable
Inter-personal
Skills
Essential
Special Factors
Essential
Desirable
Good communication skills
Awareness of confidentiality
Good interpersonal skills
Willingness to travel
Flexibility over working hours
MATHEMATICS AND STATISTICS COACH
Job purpose: to provide one to one coaching in maths or statistics
for students for whom this is a compulsory element, but not the
primary subject of their course
Main duties:
- To explain mathematical and statistical terms
- To tutor basic mathematical techniques
- To work through examples with students
- To provide confidential support to disabled students, on a one to
one basis in a neutral public space
- To make any necessary reasonable adjustments to ensure
support is delivered in an accessible manner
- To adhere to the Code of Conduct as issued by the Register of
Support Providers
- To complete and return all relevant Register paperwork for each
support relationship in a timely and accurate manner.
MATHEMATICS AND STATISTICS COACH
Personnel Specification
Educational and
Professional
Qualifications
Essential
Degree in Mathematics or
Degree in relevant academic
subject (eg. physics,
engineering or psychology)
Desirable
Previous
Experience/training
Job Related
Achievements
Inter-personal Skills
Special Factors
Essential
Substantial teaching or tutoring
experience in mathematics or
relevant subject
Desirable Experience of one-to-one tuition
Experience of working with
disabled people
Essential
Desirable Awareness of needs of disabled
in particular students with
specific learning difficulties
Essential Good written and verbal
communication skills
Awareness of confidentiality
Good interpersonal skills
Desirable
Desirable Flexibility over working hours
FOREIGN LANGUAGE COACH
Job purpose: to provide one-to-one coaching in a language for
students for whom this is a compulsory element, but not the
primary subject of the course
Main duties:
- To develop written skills with particular emphasis on spelling and
grammar of the language
- To improve student’s familiarity with the relevant vocabulary
- To work through examples with students
-To provide confidential support to disabled students, on a one to
one basis in a neutral public space
- To make any necessary reasonable adjustments to ensure
support is delivered in an accessible manner
- To adhere to the Code of Conduct as issued by the Register of
Support Providers
- To complete and return all relevant Register paperwork for each
support relationship in a timely and accurate manner.
FOREIGN LANGUAGE COACH
Personnel Specification
Educational and
Professional
Qualifications
Essential
Desirable
Previous
Experience/training
Essential
Desirable
Job Related
Achievements
Degree in the relevant foreign
language
Or
Native Speaker with teaching
qualification
Post graduate teaching
qualification
Substantial language teaching
or tutoring experience
Experience of working with
disabled people
Essential
Desirable
Inter-personal Skills
Essential
Special Factors
Desirable
Desirable
Awareness of needs of
disabled students, in particular
students with specific learning
difficulties
Good verbal and written
communication skills
Awareness of confidentiality
Good interpersonal skills
Flexibility over hours
MENTAL HEALTH MENTOR
Job purpose: to provide one to one study support to students with
mental health difficulties
Main duties:
- To support students to develop learning strategies to assist them
in overcoming difficulties associated with mental health. This may
include coaching in some or all of the following areas:
-
motivation and goal setting
strategies for effective time management
organisational skills
study and exam preparation skills
study-related stress or anxiety management
- To work with the student to identify and help overcome specific
difficulties, but not to provide subject specific tuition
-To provide confidential support to disabled students, on a one to
one basis in a neutral public space
- To make any necessary reasonable adjustments to ensure
support is delivered in an accessible manner
- To adhere to the Code of Conduct as issued by the Register of
Support Providers
- To attend Mental Health Awareness Training and supervision
sessions
- To complete and return all relevant Register paperwork for each
support relationship in a timely and accurate manner.
MENTAL HEALTH MENTOR
Personnel Specification
Educational and
Essential
Professional
Qualifications
Previous
Essential
Experience/training
Job Related
Achievements
Desirable
Essential
Desirable
Inter-personal
Skills
Special Factors
Essential
Desirable
Essential
Desirable
Educated to degree level or
equivalent
Experience of undertaking study
skills tuition at FE/HE level
Professional or voluntary
experience of working with
people with mental health
difficulties
Good organisational skills
Ability to devise creative
problem-solving strategies
Excellent communication skills,
both oral and written
Awareness of confidentiality
Good interpersonal skills
Acute awareness of boundary
issues
Flexibility over working hours
STUDY SKILLS COACH
Job purpose: to provide one-to-one study skills for disabled
students
Main duties:
- To support students to develop learning strategies to overcome
difficulties associated with their disability. This may include
coaching in some or all of the following areas:
-
essay writing and examination techniques
research skills
strategies for effective time management
organisational skills
revision, mind mapping and exam preparation skills
proof reading
- To work with the student to identify and help overcome disability
related-difficulties, but not to provide subject specific tuition
- To provide confidential support to disabled students, on a one to
one basis in a neutral public space
- To make any necessary reasonable adjustments to ensure
support is delivered in an accessible manner
- To adhere to the Code of Conduct as issued by the Register of
Support Providers
- To complete and return all relevant Register paperwork for each
support relationship in a timely and accurate manner.
STUDY SKILLS COACH
Personnel Specification
Educational and
Professional
Qualifications
Previous
Experience/training
Job Related
Achievements
Inter-personal Skills
Special Factors
Essential
Educated to degree level or
equivalent
Essential
Experience of undertaking study
skills tuition at FE/HE level
Desirable Experience of working with
disabled students
Essential Good organisational skills
Essential
Excellent communication skills,
both oral and written
Awareness of confidentiality
Good interpersonal skills
Desirable Ability to devise creative
problem-solving strategies
Desirable Flexibility over working hours
NOTETAKERS
Job purpose: to take and produce notes on behalf of disabled
students in higher education
Main duties:
- To agree the required content and format of notes with the
student
- To attend lectures, tutorials and other classes and take notes as
requested
- To produce accurate, clear, accessible and appropriately detailed
notes for students in the required format.
- To provide an accurate typed copy of the notes to students within
an agreed time limit, normally 3 days
-To provide confidential support to disabled students, on a one to
one basis in a neutral public space
- To make any necessary reasonable adjustments to ensure
support is delivered in an accessible manner
- To adhere to the Code of Conduct as issued by the Register of
Support Providers
- To complete and return all relevant Register paperwork for each
support relationship in a timely and accurate manner.
NOTETAKERS
Personnel Specification
Educational and
Professional
Qualifications
Essential
Educated to degree level
or Certificate in Note-taking
or equivalent qualification
Desirable
Previous
Experience/training
Job Related
Achievements
Essential
Previous note-taking experience
Knowledge of the subject area
Desirable Knowledge of technical
language of the subject
Experience of working with
disabled people
Essential Accurate note taking skills
Good word processing skills
Desirable RSA Stage II Word Processing
Inter-personal Skills
Essential
Excellent written communication
skills
Awareness of confidentiality
Good interpersonal skills
Special Factors
Desirable
Desirable Flexibility over working hours
LIBRARY ASSISTANT
Job purpose: to provide one to one assistance in
university/college libraries and learning resource centres
Main duties:
- To assist students in using the library catalogue system to locate
and retrieve resources
- To assist with photocopying
- To assist with accessing on-line resources
- To adhere to the Code of Conduct as issued by the Register of
Support Providers
- To complete and return all relevant Register paperwork for each
support relationship in a timely and accurate manner.
LIBRARY ASSISTANT
Personnel Specification
Educational and
Professional
Qualifications
Previous
Experience/training
Job Related
Achievements
Inter-personal Skills
Special Factors
Essential
Educated to A Level standard
Desirable Educated to degree level or
equivalent
Essential Experience of working with
library cataloguing systems
Desirable Experience of working in a
library environment
Experience of working with
relevant university/college
catalogue system
Experience of working with
disabled people
Essential Ability to use library cataloguing
systems
Desirable
Essential Good communication skills
Awareness of confidentiality
Good interpersonal skills
Desirable
Desirable Flexibility over working hours
TYPIST
Job purpose: to word-process hand-written copies of
assignments for disabled students
Main duties:
- To produce accurate word-processed copies of handwritten
assignments
- To have access to the necessary equipment to produce the
copies (i.e. computer, printer, internet access)
- To provide the student with a copy in the required format and
within an agreed time frame
- To make any necessary reasonable adjustments to ensure
support is delivered in an accessible manner
- To adhere to the Code of Conduct as issued by the Register of
Support Providers
- To complete and return all relevant Register paperwork for each
support relationship in a timely and accurate manner.
AUDIOTYPIST
Job purpose: to transcribe audio recordings of lectures, classes
or assignments for disabled students
Main duties:
-To produce accurate word-processed copies of audio recordings
- To have access to the necessary equipment to produce the
copies (i.e. computer, printer, internet access, audio equipment,
dictation software)
- To provide the student with a copy in the required format and
within an agreed time frame
- To make any necessary reasonable adjustments to ensure
support is delivered in an accessible manner
- To adhere to the Code of Conduct as issued by the Register of
Support Providers
- To complete and return all relevant Register paperwork for each
support relationship in a timely and accurate manner.
TYPIST/AUDIOTYPIST
Personnel Specification
Educational and
Professional
Qualifications
Essential
Previous
Experience/training
Essential
Job Related
Achievements
Inter-personal Skills
Special Factors
GCSE English
RSA Stage III Word Processing
(typist) or equivalent
RSA Stage III Audio Typing
(audio-typist) or equivalent
Desirable Educated to A-Level
Extensive experience of wordprocessing
Experience of audio typing
(audio-typist)
Desirable Experience of working with
disabled people
Essential 60 words per minute typing
speed
Knowledge of technical
language associated with
academic subjects
Desirable Experience of word processing
in an academic discipline
Essential Good written communication
skills
Awareness of confidentiality
Good interpersonal skills
Desirable
Essential Access to appropriate
equipment
Desirable Flexibility over working hours
PROOF READER
Job purpose: to proofread written work for disabled students,
highlighting spelling, grammatical and structural errors
Main duties:
- To proofread assignments and essays
- To highlight any spelling, grammatical or structural errors, but not
to make any changes or recommendations, or to provide any
guidance on content
- To provide the proof-read documents to the student within an
agreed time limit
- To make any necessary reasonable adjustments to ensure
support is delivered in an accessible manner
- To adhere to the Code of Conduct as issued by the Register of
Support Providers
- To complete and return all relevant Register paperwork for each
support relationship in a timely and accurate manner.
PROOF READER
Personnel Specification
Educational and
Professional
Qualifications
Previous
Experience/training
Job Related
Achievements
Inter-personal Skills
Special Factors
Essential
Educated to degree level in
relevant subject
Desirable
Essential Experience of writing essays or
assignments in appropriate
language
Desirable Experience of proof-checking
documents
Experience of working with
disabled people
Essential Excellent written communication
skills
Knowledge of correct English
grammar and spelling
Desirable
Essential Good written communication
skills
Awareness of confidentiality
Desirable
Desirable Flexibility over working hours
GENERAL READERS
Job purpose: to read aloud to student or record reading for
student
Main duties:
- To accurately and clearly read aloud study materials
- To provide the student with an audio recording of read material,
as required
- To make any necessary reasonable adjustments to ensure
support is delivered in an accessible manner
- To adhere to the Code of Conduct as issued by the Register of
Support Providers
- To complete and return all relevant Register paperwork for each
support relationship in a timely and accurate manner.
GENERAL READERS
Personnel Specification
Educational and
Professional
Qualifications
Essential
Educated to A-Level standard
Desirable Degree in subject related to
student
Previous
Experience/training
Job Related
Achievements
Inter-personal Skills
Essential
Knowledge of technical
language of subject
Desirable Experience of public speaking
Experience of working with
disabled people
Essential Good reading voice, pace and
clarity
Knowledge of correct English
grammar and spelling
Desirable
Essential
Excellent verbal communication
skills
Awareness of confidentiality
Good interpersonal skills
Desirable
Special Factors
Desirable Flexibility over working hours
CAMPUS ASSISTANT (General)
Job purpose : to assist disabled students in campus orientation
and accessing facilities
Main duties:
-To assist the student in accessing campus facilities as required.
- Duties may include: opening doors, carrying bags, assistance in
canteen facilities and orientation around campus
- To adhere to health and safety procedures
- To adhere to the Code of Conduct as issued by the Register of
Support Providers
- To complete and return all relevant Register paperwork for each
support relationship in a timely and accurate manner.
CAMPUS ASSISTANT (General)
Personnel Specification
Educational and
Professional
Qualifications
Previous
Experience/training
Job Related
Achievements
Inter-personal Skills
Special Factors
Essential
Educated to A-level standard or
equivalent
Desirable
Essential Experience providing physical
assistance to disabled people
Desirable Experience in university/higher
education environment
Essential Good orientation skills
Desirable Awareness of health and safety
issues
Essential Good communication skills
Awareness of confidentiality
Good interpersonal skills
Desirable
Desirable Flexibility over working hours
CAMPUS ASSISTANT (Specialist)
Job purpose : to assist disabled students in campus orientation
and accessing facilities and also provide specialist assistance
Main duties:
- To assist the student in accessing campus facilities as required.
- Duties may include: opening doors, carrying bags, assistance in
canteen facilities and orientation around campus
- To support students in specialist tasks
- To adhere to health and safety procedures
- To make any necessary reasonable adjustments to ensure
support is delivered in an accessible manner
- To adhere to the Code of Conduct as issued by the Register of
Support Providers
- To complete and return all relevant Register paperwork for each
support relationship in a timely and accurate manner.
CAMPUS ASSISTANT (Specialist)
Personnel Specification
Educational and
Professional
Qualifications
Previous
Experience/training
Job Related
Achievements
Inter-personal Skills
Special Factors
Essential
Desirable
Essential Experience providing physical
assistance to disabled people
Experience of specialist task as
required
Desirable Experience in university/higher
education environment
Essential Good orientation skills
Ability to carry out specialist task
Desirable Awareness of health and safety
issues
Essential Good communication skills
Awareness of confidentiality
Good interpersonal skills
Desirable
Desirable Flexibility over working hours
INTERPRETER (BSL and ISL)
Job purpose: to provide interpretation for students using British
Sign Language or Irish Sign Language
Main duties:
- To attend classes, assessments and meetings on campus and
provide accurate interpretation for students using either British
Sign Language or Irish Sign Language
- To adhere to the Code of Conduct as issued by the Register of
Support Providers
- To complete and return all relevant Register paperwork for each
support relationship in a timely and accurate manner.
INTERPRETER (BSL and ISL)
Personnel Specification
Educational and
Professional
Qualifications
Essential
Educated to A Level or
equivalent
NVQ Level III BSL or ISL or
equivalent
Desirable
Previous
Experience/training
Job Related
Achievements
Inter-personal Skills
Special Factors
Essential
Knowledge of subject area
Considerable experience of sign
language interpretation
Desirable Experience of interpretation on a
one-to-one basis
Essential Clear and accurate
interpretation
Desirable
Essential Excellent communication skills
Awareness of confidentiality
Good interpersonal skills
Desirable
Desirable Flexibility over working hours
Exam Scribe
Job purpose:
To scribe answers for disabled students during higher education
examinations.
Main duties:
- To attend student examinations at universities/higher education
colleges in Northern Ireland
- To meet with the student 15 minutes before the start of the
examination and agree the method of dictation and transcription
- To produce accurate verbatim transcriptions of answers dictated
by the student either in a handwritten or word-processed format
- To read transcribed answers back to the student, if requested,
and make amendments as dictated by the student.
- To work within examination conditions, following instruction from
examination invigilators and providing the student with no help
relating to the content or structure of examination answers
- To make any necessary reasonable adjustments to ensure
support is delivered in an accessible manner
- To adhere to the Code of Conduct as issued by the Register of
Support Providers
- To complete and return all relevant Register paperwork for
each support relationship in a timely and accurate manner.
Exam Scribe
Personnel Specification
Educational and
Professional
Qualifications
Essential
Educated to degree level
or Certificate in Note-taking
or RSA Stage III Audio Typing
or equivalent qualification
Desirable
Previous
Experience/training
Job Related
Achievements
Inter-personal Skills
Special Factors
Essential
Previous note-taking experience
Knowledge of the subject area
Desirable Knowledge of technical
language of the subject
Experience of working with
disabled people
Previous experience of scribing
during examinations
Essential Able to scribe accurately and
quickly
Desirable
Essential Excellent written communication
skills
Awareness of confidentiality
Good interpersonal skills
Desirable
Desirable Flexibility over working hours
ASPERGERS/ AUTISM MENTOR
Job purpose: to provide one to one specialist study support to
students with Aspergers syndrome or Autism.
Main duties:
- To support students to develop learning strategies to assist them
in overcoming difficulties associated with Aspergers’ syndrome or
Autism. This may include coaching in some or all of the following
areas:
-
motivation and goal setting
strategies for effective time management
organisational skills
study and exam preparation skills
stress or anxiety management
social interaction
- To work with the student to identify and help overcome specific
difficulties, but not to provide subject specific tuition
-To provide confidential support to disabled students, on a one to
one basis in a neutral public space
- To make any necessary reasonable adjustments to ensure
support is delivered in an accessible manner
- To adhere to the Code of Conduct as issued by the Register of
Support Providers
- To complete and return all relevant Register paperwork for each
support relationship in a timely and accurate manner.
ASPERGERS/ AUTISM MENTOR
Personnel Specification
Educational and
Professional
Qualifications
Previous
Experience/training
Job Related
Achievements
Essential
Desirable
Essential
Desirable
Essential
Desirable
Inter-personal
Skills
Essential
Special Factors
Desirable
Educated to degree level or
equivalent
Experience of undertaking study
skills tuition at FE/HE level
Professional or voluntary
experience of working with
people with Aspergers or Autism
Good organisational skills
Ability to devise creative
problem-solving strategies
Excellent communication skills,
both oral and written
Awareness of confidentiality
Good interpersonal skills
Flexibility over working hours
COMMUNICATION SUPPORT PROVIDER
Job purpose: to provide communication support for students with
hearing impairments through a combination of basic sign
language, lip reading and notetaking
Main duties:
- To attend classes, assessments and meetings on campus and
provide communicatin support for students with hearing
impairments
- To use a combination of techniques such as sign language, lip
reading and notetaking to communicate effectively with students
with hearing impairments
- To adhere to the Code of Conduct as issued by the Register of
Support Providers
- To complete and return all relevant Register paperwork for each
support relationship in a timely and accurate manner.
COMMUNICATION SUPPORT
Personnel Specification
Educational and
Professional
Qualifications
Previous
Experience/training
Job Related
Achievements
Inter-personal Skills
Special Factors
Essential
Educated to A Level or
equivalent
NVQ Level III BSL or ISL or
equivalenT
Desirable
Essential Knowledge of subject area
Considerable experience of
communicating with students
with hearing impairments
Desirable Experience of sign language
interpretation on a one-to-one
basis
Essential Ability to communicate
effectively with individuals with a
hearing impairment
Desirable
Essential Excellent communication skills
Awareness of confidentiality
Good interpersonal skills
Desirable
Desirable Flexibility over working hours
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