COMMUNITY HEALTH CARE, INC.
Position Description
Position Title:
Department:
Supervises:
Responsible to:
OSHA Class:
Last Reviewed: 2/27/05
Business Office Coordinator
Finance
Patient Accounts Representatives, Data-Entry Operators
Director of Finance
III
POSITION SUMMARY: Under general supervision of the Director of Finance, performs routine billing and manages the
functions of the Business Office.
JOB SPECIFIC COMPETENCIES/ESSENTIAL FUNCTIONS/DUTIES & RESPONSIBILITIES:
*1.
Supervision: Supervises insurance clerks and data-entry operators and has direct responsibility for the billing
functions. Responsible for training new staff and assigning duties.
2.
Billing/Accounts Receivable Functions:
*a.
Ensures that patients' private billings are processed on a regular cycle. Coordinates the mailing of
patient statements.
*b.
Ensures that billings to contracting agencies are completed as required.
c.
Works with the Revenue Specialist as needed in the area of past-due patient accounts and collections.
*d.
Maintains a general working knowledge of coding and posting, including ICD-9-CM and CPT-4.
Assures that services and diagnoses are properly coded per applicable national, state and local thirdparty requirements.
e.
Appeals insurance claims that have been denied or down-coded.
f.
Follows up on second and third-party billings on a regular basis.
*g.
Assists with patient phone calls as needed.
Computer System Functions: Maintains detailed knowledge of receivables program, including posting, fixing
errors in posting, and insurance and billing systems. Assures that data entry staff performs multiple back-up to
maintain CHC's data base in event of emergency.
Accounting Functions:
a.
Prepares daily deposit slips for payments received and takes deposit to bank.
*b.
Balances cashier's daily cash boxes and balances cash collected with receipt slips.
*3.
4.
Demonstrates an understanding of the importance of CHC’s Mission Statement in performing all aspects of
this position.
*6.
Demonstrates a caring and helpful attitude when interacting with patients, vendors, and fellow employees.
Strives to build cooperative partnerships, by treating each person both inside and outside of the organization
as a customer.
*7.
Ability to establish and maintain effective working relationships with other clinic personnel.
*8.
Handles confidential information with tact and discretion on a need-to-know basis as specified in CHC’s
Personnel Policies.
*9.
Participates in maintaining departmental continuous quality improvement.
*10.
Follows established policies and procedures for safety, infection and exposure control.
11.
Performs other functions as directed.
POSITION REQUIREMENTS
*5.
Age Specific Competencies:
_____ Perinatal
_____ Pediatric
Education:
Licensure:
Experience:
Hours of Work:
Adolescent
Adult
X
Geriatric
N/A
All
High school graduate with additional college-level accounting courses
None
Prefer a minimum of two years supervisory and medical billing experience, and knowledge of
general office procedures.
8am-5pm Monday thru Friday
Position Status
Exempt
Travel:
As required
Exposure: Norman office environment. May view computer screens for long periods of time.
Physical: Work requires hand dexterity of office machine operation, stooping and bending to files and supplies,
mobility to complete errands, or sitting for extended periods of time.
I have reviewed this position description and understand the competency and performance expectations of my
employment:
Employee Signature
Date
I have reviewed this position description, including all position & age-specific competencies, with the employee:
Supervisor Signature
Date
I have reviewed this position description with the supervisor and employee and believe it to be a true representation of
the work to be performed by the employee:
Signature of Human Resources Director
Date