Khrystina Smith 2850 E. Cedar Ave #258, Las Vegas, NV 89101 310-343-2877 khrystinasmith1@gmail.com Professional Profile I have been in the medical billing part of medical healthcare for 3 1/2 years. I have done 2 years in bariatric surgery billing, 1 year in speech pathology and occupational therapy billing, and more than half a year in oncology/hematology billing. Type 40 words per minute Excellent Customer Service Phone and person to person Fast and eager learner communication skills Very dependable Medisoft, Office Ally, Emedsys, Excellent with time management Nextech Troubleshooting with patients and Microsoft Office Word and Excel insurance companies 10-key on computers Team player Multiple line phone systems Professional Experience Remedy Billing Solutions 06/2013 – present Medical Biller Salary: $15.00 per hour Responsibilities: Calling insurances to verify benefits and eligibility Call insurance for claim status Appeal denials Sending patient statements Reviewing monthly AR reports Collecting on outstanding balances The Angeles Clinic and Research Institute, Santa Monica, CA 11/2012 – present Financial Counselor Salary: $18.00 per hour Responsibilities: Providing patient assistance using multiple patient assistance programs. Speak with patients regarding balance and reimbursement processes. Getting authorizations for procedures from insurances. Review upcoming patient appointments and identify patients that have outstanding patient balance and manage. Generate A/R reports every month and work accounts of unpaid claims. Appealing denied claims through varies appeals processes. Khrystina Smith310-343-2877khrystinasmith1@gmail.com Page 2 of 2 Jackson Jade & Associates, Long Beach, CA 10/2011 – 11/2012 Medical Biller Salary: $12.00 per hour Responsibilities: Collecting insurance and patient payments. Posting payments and making adjustments on accounts. Insurance Verifications Generating patient statements Scheduling patients New Life Surgery Center, Beverly Hills, CA 10/2009 – 10/2011 Insurance Collector Salary: Starting- $8.00 per hour Ending - $9.50 per hour Responsibilities: Checking claims status with insurance companies Answering 5+ phone lines Auditing claims for payment with the insurance Patient data entry Training new employees Posting insurance and patient payments Education Everest College, Gardena, CA Medical Billing and Coding Certificate 10/2009