The Australian Patient Safety Foundation Chairman’s Annual Report 2006-2007 1 Contents Introduction ............................................................................................................................... 3 Resources .................................................................................................................................. 5 Articles ...................................................................................................................................... 5 Presentations ............................................................................................................................. 6 Projects and other activities ...................................................................................................... 8 World Health Organisation International Patient Safety Event Classification ..................... 8 World Health Organisation Research Group ........................................................................ 8 Accident Compensation Corporation .................................................................................... 8 Anaesthetic Data ................................................................................................................... 9 Coroners Data ....................................................................................................................... 9 Flinders University Patient Safety Education Modules ........................................................ 9 University of South Australia Patient Safety Lectures ......................................................... 9 National Centre for Classification in Health (NCCH) Collaboration ................................... 9 APSF Summit October 2006 .............................................................................................. 10 Collaborations for Translating Evidence into Practice (CTEP) .......................................... 11 University of South Australia Workshop: “Standards – Protocols, Algorithms: Human Factors and Work Practice in Healthcare” .......................................................................... 12 Redesigning the Intellectual Property agreement with PSI ................................................ 12 Reports to South Australian Department of Health ............................................................ 12 Radiology Adverse Events Register Project ....................................................................... 12 The Old Originals Meeting ................................................................................................. 13 2 Introduction In 2006-2007 the APSF continued to make a significant contribution to patient safety research and innovation. The APSF has continued to be a key contributor to the development of the International Classification for Patient Safety for the World Health Organisation’s Alliance for Patient Safety. This work will continue through the next year at least. APSF President, Bill Runciman, is also the co-chair of one of the four World Health Organisation Patient Safety Research streams “Patient Safety Research Methods and Measures”. There were two main publication highlights - Bill Runciman’s co-authored book with Alan Merry and Merrilyn Walton ‘Safety and Ethics in Healthcare’ and the release of Version 2 of the ‘Crisis Management Manual’. The book was a huge project and my warm thanks go to Klee Benveniste and Penny Boyce for their many hours of effort. John Williamson and Klee Benveniste are also to be congratulated for their large contributions to the ‘Crisis Management Manual’. A significant step taken by the APSF has been the start of the initiative “Collaborations into Translating Evidence into Practice (CTEP)” which is a joint effort with the Joanna Briggs Institute at the University of Adelaide and Royal Adelaide Hospital, and the Centre for Clinical Governance Research at the University of New South Wales. These Collaboratives are ambitious and innovative and represent a significant change in focus for the APSF, however, we are confident that they will result in significant changes to the way medicine is practiced and lead to further improvements in quality. Back (from left): Jo Zwar, Penny Boyce, John Williamson, Kaye Dolman, Sandy Torr. Front: Yvonne Harvey, Peter Hibbert, Bill Runciman, Klee Benveniste 3 We farewelled, with our best wishes, John Williamson, who has been a source of great wisdom, an inspiration, a mentor and a friend to us all. John retired in June and he leaves a large legacy in patient safety as well as lifesaving, hyperbaric medicine, and marine toxicology. John was a pioneer in culture change and information collection methodologies about what went wrong in health care. His day to day contribution and advice will be sorely missed. Kaye Dolman joined the secretarial staff this year and she has worked excellently with Penny and Bill to get papers and presentations out on time. Jo Zwar and Yvonne Harvey have performed invaluable roles in classifying the anaesthesia and coroners’ incidents. Lastly I would like to thank the APSF Councillors for their contribution and guidance throughout the year. The APSF Councillors and their representative organisations are: Mrs Margaret Charlton Consumer Representative Mr Ray Clark Treasurer A/Prof James Harrison Australasian Faculty of Public Health Medicine Dr Marie Heartfield Royal College of Nursing Dr Sue Johanson Dr David Morris Australasian College of Emergency Medicine Royal Australasian College of Surgeons (Vice President) Australian and New Zealand College of Anaesthetists Royal Australian and New Zealand College of Obstetricians and Gynaecologists Prof Bill Runciman President Dr David Tye Royal Australian College of General Practitioners Prof Guy Maddern Dr Neil Maycock The activities of the APSF during the year are summarised below in the following section. 4 Resources Runciman WB, Merry A, Walton M. Safety and Ethics in Healthcare. Aldershot: Ashgate, 2007 (Book – 334 pages). Version 2 of the Crisis Management Algorithms was published. I would like to formally acknowledge Astra Zeneca for their support in publishing the Manual. Extensive work has also occurred to create a web-based version, accessed via the APSF website: (http://www.apsf.com.au/crisis_management/Crisis_Management_Start.htm ). The Manuals are being sold from the APSF at a cost-recovery price. Articles Braithwaite J, Westbrook J, Pawsey M, Greenfield D, Naylor J, Iedema R, Runciman WB, Redman S, Jorm C, Robinson M, Nathan S, Gibberd R. A prospective, multi-method, multi-disciplinary, multi-level, collaborative, socialorganisational design for researching health sector accreditation. BMC Health Serv Res 2006 Sep 12; 6: 113. Runciman WB, Williamson JAH, Deakin A, Benveniste KA, Bannon K and Hibbert PD. An integrated framework for safety, quality and risk management: an information and incident management system based on a universal taxonomy. Qual Saf Health Care 2006; 15 Suppl 1: i82-i90. Evans SM, Smith BJ, Esterman A, Runciman WB, Maddern G, Stead K, Selim P, O’Shaughnessy J, Muecke S, Jones S. Evaluation of an intervention aimed at improving voluntary incident reporting in hospitals. Qual Saf Health Care 2007; 16(3): 169-175. Williamson JA, Hibbert P, Benveniste K, Runciman WB.The development of a crisis management manual for anesthetists and anesthesiologists. Seminars in Anesthesia, Perioperative Medicine and Pain 2007; 26(3): 173-177. 5 Presentations 2006/7 Title Location Group July Learning From Things That Go Wrong Melbourne Australian Society of Anaesthetists / Australian and New Zealand College of Anaesthetists Aug On Mankind, Machines & Mistakes Sydney National Health Informatics Society of Australia Conference Sept Patient Safety Initiatives: Does Simulation Have a Role? Brisbane SimTech Healthcare Simulation Conference Oct Walking the Talk – Integrated Governance in Australian Healthcare Sydney Clinical Governance Congress Oct Safety, Quality & Ethics in Healthcare Adelaide Third Year Medical students, University of Adelaide Nov Safety, Quality & Ethics in Healthcare Johannesburg, Limpopo Province, NorthWest Province, Free State; Council for Health Service Accreditation for Southern Africa (COSASA) Panel Discussion Speaker tour South Africa Nov Safety, Quality & Ethics in Healthcare – What Should We Do? Adelaide Anaesthesia & Intensive Care Unit, Royal Adelaide Hospital Dec The Scope of the Patient Safety Research Agenda Geneva World Alliance for Patient Safety, World Health Organization Mar Patient Safety Workshop Bedford Park Graduate Entry Medical Program, Flinders University Mar Patient Safety Adelaide Human Factors MSc Course, University of South Australia Apr Patient Safety and AIMS UK Risk Management Team, Royal Berkshire Hospital, UK Apr Patient Safety and AIMS Scotland Quality Improvement Scotland 6 Apr Anaesthetic Incident Monitoring Orange, NSW NSW Branch of the Australian and New Zealand College of Anaesthesia Adelaide University of South Australia Darwin Northern Territory Clinical School, Graduate Entry Medical Program, Flinders University Anaesthetic Complications: Their Management and Prevention May Patient Safety Workshop – Standards – Protocols – Algorithms Out of the Quagmire – translating evidence into practice Just Culture May Patient Safety Workshop May AIMS Anaesthesia: A Comparative Analysis of the First 2000 and the Most Recent 1000 Incident reports Melbourne Australian and New Zealand College of Anaesthetists Annual Scientific Meeting June Introduction to the Concepts of the International Classification for Patient Safety Geneva Meeting for the International Classification for Patient Safety, World Alliance for Patient Safety, World Health Organization, Conceptual Framework with Semantic Relationships June Patient Safety Workshop Bedford Park Graduate Entry Medical Program, Flinders University June Radiology Adverse Events Register Adelaide Royal Australian and New Zealand College of Radiologists June Pilot findings from the Radiology Adverse Events Register (co-presentation with A/Prof Howard Galloway) Melbourne Quality Use in Diagnostics Imaging, Royal Australian and New Zealand College of Radiologists June An Overview of the problem - an international perspective Setting Priorities Sydney Collaborations for Translating Evidence into Practice 7 June Regulation in Healthcare Melbourne Adverse Events Management Congress June Patient Safety and Risk Adelaide 3rd Year Bachelor of Nursing Course, University of South Australia Projects and other activities World Health Organisation International Patient Safety Event Classification In November 2005, the World Health Organisation's Alliance for Patient Safety asked the APSF to lead the Working Group to develop the Conceptual Framework for an International Classification for Patient Safety (ICPS). The Classification needed to comply with the specifications required of all WHO Family of International Classifications. Other members of the Workgroup include Thomas Perneger, Tjerk van der Schaaf, Richard Thomson, and the Joint Commission for Accreditation of Healthcare Organisations. The APSF submitted the Framework to WHO in June 2006. It was then subjected to a worldwide Delphi process in the second half of 2006. On behalf of WHO, the APSF was then involved in a qualitative analysis of the Delphi responses (700 of them) and we provided written replies to all responses. The Conceptual Framework, in light of the feedback from the Delphi process, was considerably revised and can be found on the WHO website. The APSF has contributed significantly to the definitions and concepts within the Classification. Information on the International Classification for Patient Safety can be found at: http://www.who.int/patientsafety/taxonomy/en/ World Health Organisation Research Group The World Alliance for Patient Safety has set up an expert working group to help the Research Program of the WHO Alliance for Patient Safety deliberate on the opportunities and directions for advancing the methods and measures for research on patient safety worldwide, with special emphasis on data-poor environments. Bill has been invited to lead to the Methods and Measures Working Group of the Research Program together with Professor Ross Baker of Toronto University. This is one of the priority objectives of the Research program led by Dr David Bates of the Brigham and Women’s Hospital in Boston, USA. http://www.who.int/patientsafety/research/en/ Various co-authored papers are currently in draft phase: Accident Compensation Corporation The Accident Compensation Corporation is a statutory authority in New Zealand providing compensation to individuals suffering injuries derived from accidents. The APSF, as a subcontractor to Health Outcomes International (HOI), a private firm based in Adelaide, won the proposal to provide evaluation services for an Evaluation of the Treatment Injury Legislation. The new legislation, which came into effect on 1 July 2005, simplifies the cover criteria and claims processes for injuries arising from treatment and eliminates the fault element in relation to medical misadventure, replacing it with an entitlement based on a direct causal link between a personal injury and treatment by a health professional. 8 The overall purpose of the evaluation is to indicate progress towards achieving the intent of the treatment injury legislation, and identify any modifications that might assist in achieving this intent (including any legislative, policy, operational or other modifications). The project will run over a period of four years. Anaesthetic Data The APSF was successful in an application to the Royal Australian and New Zealand College of Anaesthetists to classify anaesthetic incidents into the AIMS with the aim of comparing results from these incidents to the first 2000 incidents which were published in the 1993 Anaesthesia and Intensive Care Symposium. Anaesthetic nurses have been employed to classify the incidents and as of June 2007, 1200 incidents had been classified. The findings from the data were presented at the Australian and New Zealand College of Anaesthetists Annual Scientific Meeting in May 2007 by Bill Runciman. Coroners Data A nurse/classifier has been employed to classify incidents sourced from the National Coroners Information System (NCIS). As of June 2007, about 120 incidents had been classified. This data will be compared with data from other sources such as medical record reviews and incident monitoring. Flinders University Patient Safety Education Modules Flinders University designed a Patient Safety Module for their final (4 th) year medical students and asked the APSF to contribute to its development. Three modules were successfully run (each 1.5 days), with APSF staff (Bill and John) giving lectures. Our congratulations and thanks to Martin Basedow from the Clinical Governance Unit at Flinders Medical Centre for all his organisation and hard work organising the modules. University of South Australia Patient Safety Lectures John continued to give lectures on the concepts of patient safety to final year nurses at the University of South Australia. National Centre for Classification in Health (NCCH) Collaboration The National Centre for Classification in Health (NCCH) is the Australian centre of excellence in health classification theory and an expert centre in coding systems. NCCH clinical terminologies and statistical classification development underpin health information knowledge systems. The NCCH works with Australian Institute of Health and Welfare (AIHW) to fulfil its function as World Health Organization (WHO) Collaborating Centre for Classification of Disease in Australia and the western Pacific region. The APSF developed an alliance with the NCCH that was invaluable during the development of the ICPS Conceptual Framework and the re-development of the classification for version 4 of the AIMS software. 9 APSF Summit October 2006 The APSF 2006 Summit “From Understanding to Improvement” was held on Wednesday, 11 October 2006 at Brookman Hall, University of South Australia. Delegates heard three prominent international speakers presenting research and updates on the current state of patient safety in The Netherlands, the United States, and South Africa as well as national patient safety and human factors experts from Australia. The presentations were: Prof Tjerk Van der Schaaf: Associate Professor of "Human Factors in Risk Control" Eindhoven University of Technology, The Netherlands and Associate Professor of "Patient Safety Research" Leiden University Medical Center Integration of Predictive and Retrospective risk analysis in healthcare Dr Jim Battles: Patient Safety Center for Quality Improvement and Patient Safety Agency for Healthcare Research & Quality (AHRQ), USA Where We Have Been? - Where are We Going? The Patient Safety Initiative in the United States Ms Anne Maddock: Director Quality Systems, Royal District Nursing Service (RDNS) South Australia, (2005 Risk Manager of the Year) Enterprise wide risk management and improving safety and quality in health care Prof Penny Sanderson: Professor of Cognitive Engineering and Human Factors at the University of Queensland Supporting anaesthetist situation awareness: New tools, new challenges Dr Matthew Thomas: Program Director Human Factors and Safety Management Systems, University of South Australia Error Management in the Organisational Context Dr Annette Pantle: Director, Clinical Practice Improvement Projects, New South Wales, Clinical Excellence Commission From understanding to improvement • it’s child’s play. The Children’s Emergency Care Project in NSW Prof David Ben-Tovim: Director, Clinical Governance, Flinders Medical Centre Next Steps in Patient Safety; using lean thinking to build safety in, not inspect error out Dr Stuart Whittaker, CEO, Council for Health Service Accreditation of Southern Africa Managing Patients with HIV/AIDs Safely in South Africa Delia Dent, Patient Safety International, Costing Adverse Events by linking Incident Monitoring and Clinical Costing Systems All the presentations can be accessed from the APSF website. We would like to thank Christy Pirone and the South Australian Department of Health and Matthew Thomas and the University of South Australia for their generous support of the Summit. 10 Collaborations for Translating Evidence into Practice (CTEP) The inaugural meeting of the “Collaborations for Translating Evidence into Practice” (CTEP) was held at Coogee on June 21-22, 2007. The meeting was attended by 30 influential leaders in health care to discuss proposals to establish clinician led reform. The meeting was organised by the Joanna Briggs Institute, the Australian Patient Safety Foundation, the Centre for Clinical Governance Research in Health and kindly hosted by the Centre for Health Informatics at the University of New South Wales. We would like to thank the Western Australian Department of Health, the South Australian Department of Health, The Victorian Department of Human Services and Queensland Health for their financial support. The presenters were: Professor Bill Runciman: An Overview of the problem - an international perspective and Setting priorities: evidence from the USA, UK and Australia Professor Ian Scott: An Australian perspective Professor Jeffrey Braithwaite: Evidence for translating evidence into practice Dr Mike Stein: The Map of Medicine Professor Alan Pearson: Nursing and aged care guidelines Dr Annette Pantle: An Australian story Professor Bruce Barraclough: Issues with surgery Professor Alan Wolff: Issues with general practice Professor Cliff Hughes: Issues with medication management Professor Heather Gibb: Issues with nursing and aged care Presentations can be accessed at the APSF website. The rationale and proposal that was presented to the meeting was: The percentage of patients who receive recommended or expected care for a range of common conditions is unacceptably low (this primarily relates to the quality dimension of appropriateness). The rate of improvement is unacceptably slow. The cost effectiveness of many conventional change management strategies is questionable (the use of opinion leaders, outreach visits and tailored interventions, breakthrough strategies, inter-professional education didactic lectures). Interactive workshops, audit and feedback and the use of guidelines show some promise. However, there are cultural barriers to the use of guidelines by both senior and junior doctors. For many clinical conditions, substantial bodies of evidence exist for appropriate care. Furthermore, in many cases, these bodies of evidence have been transformed into guidelines. This is a proposal for clinician-led reform by the development, if necessary, or the adoption, of agreed guidelines for common conditions, and converting these into national clinical standards which may be implemented using tools developed by practising clinician. A Coogee Charter was agreed by the meeting delegates: 11 “We want to work together as clinicians to make healthcare safer for our patients by ensuring that effective collaboration and change management tools and techniques support agreed evidence based standards that are put into clinical practice and show measurable improvement by 2010.” The next steps: A website will be established. An operational committee comprising Professor Jeffrey Braithwaite, Professor Alan Pearson from the Joanna Briggs Institute, and Professor Bill Runciman from the Australian Patient Safety Foundation will be established. Key bodies in Australian health care will be invited onto a reference committee. Links will be established with international organisations such as world federations of professional societies, the World Health Organisation and the International Society for Quality in Healthcare with a view to promoting this process in other countries and disseminating evidence-based standards from any country which develops them to other countries in the world. University of South Australia Workshop: “Standards – Protocols, Algorithms: Human Factors and Work Practice in Healthcare” The APSF co-hosted a workshop with the University of South Australia called “Standards – Protocols, Algorithms: Human Factors and Work Practice in Healthcare”. Dr Jan Davies, from the Calvary Health Service in Canada, was the special guest presenter. Redesigning the Intellectual Property agreement with PSI The APSF has a 20 year licence with its commercial subsidiary Patient Safety International (PSI) that enables PSI to use market, develop and sell AIMS. There were a number of obligations that were difficult for both organisations to fulfil and PSI were concerned that it limited the potential for capital raising. The IP agreement between the two organisations was re-designed and signed during the year. Reports to South Australian Department of Health The APSF was commissioned to analyse the statewide AIMS database for thematic reports, based on equipment incidents, contaminated equipment, patient identification, and gas embolism. The APSF was also commissioned to write a section of the Patient Safety Report for 20052006. Radiology Adverse Events Register Project The Radiology Adverse Events Register (RAER) www.raer.org is a project funded by the Royal Australian and New Zealand College of Radiologists (RANZCR) Quality in Use in Diagnostic Imaging (QUDI) Program. The QUDI Program is funded through a grant from Australian Government Department of Health Ageing (DoHA). QUDI has commissioned the Australian Patient Safety Foundation (APSF) and Patient Safety International (PSI) to undertake the project. 12 This project is designed to undertake systematic data collection and analysis of adverse incidents and discrepancies in radiology to inform quality improvement and patient safety. The register went live in June 2006. A number of institutions have agreed to participate in a 12 month pilot. A pilot report of about 130 incidents was provided to the College and was well received. Efforts are continuing to include other data sources such as medico-legal reports. The Old Originals Meeting The Old Originals Meeting was organised by John Williamson, and held in the offices of the Australian and New Zealand College of Anaesthetists (ANZCA), and funded by the APSF. The meeting was recognition of the incredible efforts of a small group of anaesthetists in forming the APSF and commencing the Anaesthetic Incident Monitoring Study, a national anonymous collection of incidents with the objective of finding out things that went wrong. The Study continues to this day. It was also a time to reflect what had been achieved in anaesthesia safety and further goals that need to be set. The presentations: Dr Wally Thompson, President, Australian and New Zealand College of Anaesthetists: Introduction and Welcome. “AnLet: Feedback in Early Anaesthesia Training.” Mr Peter Hibbert, Manager, Australian Patient Safety Foundation ”A Welcome from APSF with a précis overview of its activities.” Dr Pat Mackay: “The road to ‘retirement’: The role of AIMS” Dr John Williamson: “AIMS Anaesthesia – some recent findings” Professor John Russell: “Looking backward - wrong drugs reviewed.” Dr Noel Cass: “Keep it simple.” Dr Craig Morgan: “Tools for personal anaesthetic audit.” Dr Bob Webb: “More computers, more information, more safety??” Professor Ross Holland: “Oximetry in ECT - 20 years on.” Dr Rod Westhorpe: "Anaesthesia Safety - some historical tidbits" Dr Lyn Currie: “Pesky women!” General discussion: So where does anaesthesia safety go from here? The APSF would like to thank ANZCA for their generous use of their offices and assistance in organising the day. Our thanks are also extended to Dr Wally Thompson, College President, and Dr Mike Richards, College CEO, for their attendance. … The Old Originals were presented with life membership of the APSF. 13 The Old Originals Meeting: Back (from left): John Williamson, Ross Holland, Craig Morgan, John Russell, Bob Webb, Peter Hibbert, Rod Westhorpe, Noel Cass, Lyn Currie, Pat Mackay, Wally Thompson Bill Runciman APSF Chairman Date 11th November 2007 14