COLLABORATIVE BARGAINING IN OHIO PUBLIC SCHOOLS: AN ANALYSIS OF ITS USE AND PERFORMANCE P. ANDREW JEWELL Ohio State Employment Relations Board FRITZ FEKETE Ohio Education Association BETSY CINADR MCCAFFERTY Ohio School Boards Association INTRODUCTION Collective bargaining is an ever evolving process. While most employers and labor unions still follow the traditional, positional approach to labor negotiations, the collaborative model is attracting a great deal of interest. Nowhere in Ohio's public sector is this more evident than in school districts. As school boards and employee organizations operate in an increasingly complex environment, many have begun to move away from traditional confrontational labor relations and have adopted what is viewed as a more cooperative approach to negotiating labor agreements. Traditional (Positional) Negotiations Traditional negotiations are often premised on a "we" versus "they" mentality between employers and unions. Traditional or distributive collective bargaining is comprised to a large degree of the following factors or steps: 1) When traditional negotiations commence, each side exchanges positions in the form of opening proposals. 2) Final contracts are reached through the use of positioning, caucuses, chief spokespersons, compromises, and sometimes impasse or concerted action. 3) When a settlement is reached, the parties may feel that they did not get enough or that they gave away too much during the negotiation process. To some participants, a compromise is considered a loss even if other bargaining objectives are met. 1 Either side may lose, and it is possible that neither will be satisfied with the bargaining outcome. Dissatisfaction with traditional negotiations has led labor and management to try alternative models. Collaborative bargaining, one of these alternatives, has had many names, such as "Win-Win," "principled," "mutual gains," and "interest-based." The interest-based bargaining (IBB) model is currently the most common method used for collaborative bargaining in public schools. COLLECTIVE BARGAINING IN TRANSITION Historically, collective bargaining has followed the adversarial, positional model. Private sector labor negotiations have long been dominated by the use of economic power to determine bargaining outcomes. The threat of a strike or the ability to withstand a work stoppage played a key role in the collective bargaining process. As public employees gained bargaining rights, positional bargaining prevailed as the predominant method for negotiating labor contracts. Though the right to strike was often largely controlled, or eliminated altogether, labor and management came to rely on various impasse procedures, which generally culminated in some manner of third party intervention, to fashion a final agreement. Even where strikes were allowed, the reliance on bargaining power was used to achieve favorable outcomes. Interest-Based Bargaining In the 1960's Walton and McKersie1 drew attention to the fact that all negotiation outcomes are achieved through a combination of "distributive," or positional, means and "integrative," or interest-based, efforts. Collaborative bargaining theorists and practitioners have attempted to 2 reduce, if not completely eliminate, the positional aspect of traditional contract negotiations, and, instead, focus on interests in achieving a settlement that is mutually beneficial to both parties. Interest-based bargaining was first developed in the 1970’s by Jerome Barrett 2 of the U.S. Department of Labor. The work of Fisher and Ury3 in the 1980's further contributed to the understanding and development of interest-based principles. METHODOLOGY AND INTENT During the summer of 1996, staff of the Ohio Education Association (OEA), the Ohio School Boards Association (OSBA), and the Ohio State Employment Relations Board (SERB) began discussions which centered around the impact of collaborative bargaining in school districts. Anecdotal evidence gathered from labor relations practitioners representing both management and labor, seemed to suggest that the collaborative model of collective bargaining is being used with increasing frequency in Ohio’s school districts. Further, there appeared to exist some contradictions in terms of satisfaction with the process itself as well as its outcomes. Through the discussions it was determined that the time was right for a comprehensive study of school district bargaining in order to provide an empirical foundation to the existing anecdotal evidence. A survey was constructed for the purpose of measuring the use of both procedure types, positional or collaborative, and the level of satisfaction associated with the respective procedures. The survey includes: perceptual measurements of quality of labor-management relations before, during, and after collective bargaining; views regarding the distribution of bargaining power between the parties; identification of specific techniques or practices used in 3 to negotiate labor agreements; estimates of the duration of the collective bargaining process; perceptions concerning bargaining outcomes; and, levels of satisfaction with the contract and the procedure used to reach the agreement. Sample There are approximately 900 public education bargaining units in Ohio. These bargaining units include K-12 teachers, education support staff, and higher education faculty. OEA mailed the survey to the entire population of its 729 local affiliates, and OSBA, likewise, mailed the survey to administrators and managers representing the same public education bargaining employers. A total of 1,500 surveys were sent to labor and management representatives from the 729 OEA bargaining units. FINDINGS AND ANALYSES Of the 1,500 surveys sent out, there were 724 surveys completed and returned. This represents a response rate of approximately 50 percent of those surveys mailed. Given the high level of participation, the authors feel that the research findings are representative of bargaining conditions throughout Ohio's public school system. Most negotiation efforts, 63 percent, are still conducted using the traditional, positional method of bargaining. However, over one-third, 37 percent, of the respondents indicated having used a collaborative procedure to negotiate the most recent collective bargaining agreement. The survey results further suggest that collaborative bargaining may eventually replace the traditional procedure as the preferred method among Ohio schools. Where indicated, 56 percent of respondents stated that they either intend to use or would like to use a 4 collaborative procedure for the next round of negotiations. Among those who used positional bargaining for the most recent set of negotiations, over one-quarter expressed a desire to follow collaborative principles for the next bargaining round. Only four percent involved in collaborative bargaining indicated that the parties will return to the positional method for the next set of negotiations. The reason for the growing interest in collaborative negotiations is evident. Quite simply, when compared to positional bargaining, collaborative efforts produce much more positive results. Overall, a majority of survey respondents view the relationship between labor and management as constructive. Over half, 55 percent, of all participants categorized the relationship between the administration and the unit prior to entering the last set of negotiations as at least somewhat cooperative. Only one-third reported the pre-negotiation labor-management relationship to be adversarial. Also, more than 60 percent characterized the tone of the most recent contract talks as cooperative. Less than 30 percent indicated an adversarial bargaining environment existed. It was further found that most respondents also hold a favorable view concerning the quality of the most recent collective bargaining agreement as well as the procedure used to negotiate the contract. 70 percent of all respondents indicated they were at least somewhat satisfied with the quality of the contract. Most, 62 percent, felt the outcome of negotiations was mutually beneficial to both parties. Over two-thirds of the participants expressed some level of satisfaction with the bargaining procedure that was used to negotiate the agreement. While on balance the survey group provided largely positive feedback concerning bargaining and bargaining relationships, stark differences appear when responses are broken 5 down by the type of bargaining procedure followed (see Table 1). Where positional bargaining was used, less than half of the participants characterized the tone of the most recent negotiations as at least somewhat cooperative. Also, only onethird of positional bargainers felt that the last negotiations had a positive impact on labor and management relations. On the other hand, where collaborative bargaining occurred, the vast majority of respondents felt that both the tone of negotiations was at least somewhat cooperative and that these negotiations at least somewhat enhanced overall labor and management relations. Moreover, collaborative bargainers were much more likely to express satisfaction with both the final contract and the negotiation procedure than were those who followed the traditional approach to bargaining. It is generally accepted that collaborative bargaining is more likely to be used where a good labor-management relationship existed prior to negotiations. The survey findings are consistent with this view. The pre-negotiation relationship was considered as at least somewhat cooperative by 63 percent of collaborative bargainers. Where positional bargaining occurred, 50 just percent of respondents felt a cooperative relationship between the administration and the association existed prior to entering contract negotiations. However, a constructive relationship is not necessarily a prerequisite for utilizing a collaborative bargaining model. Rather, collaborative bargaining may actually help to improve confrontational relations. For instance, only 20 percent of positional bargainers who viewed pre-negotiation relations as adversarial, indicated that the tone of contract talks was at least somewhat cooperative. Where a collaborative procedure was used, 57 percent of those who considered pre-negotiation relations to be adversarial felt bargaining took place in a cooperative manner. 6 The survey also revealed that views of association representatives tend to be less upbeat than those expressed by school administrators. However, as Table 2 demonstrates both employer and employee representatives offered much more favorable perspectives when negotiations were conducted collaboratively than for those where positional bargaining occurred. Table 1. Comparison of Response by Procedure Type Percent Favorable Responses Response Item Positional Collaborative Tone of negotiations 45 86 Impact of negotiations on relations 33 70 Satisfaction with contract 61 83 Satisfaction with procedure 56 87 Table 2: Comparison of Employer and Association Responses By Procedure Type Percent Favorable Employer Response Item Association Positional Collaborative Positional Collaborative Tone of negotiations 51 87 36 84 Impact of negotiations on relations 36 73 30 65 Satisfaction with contract 61 84 60 81 Satisfaction with procedure 56 90 57 83 The research also suggests that collaborative bargaining can reduce the influence of power. It is commonly accepted that collective bargaining outcomes are more favorable to the side that possesses greater power. Among survey participants, only 39 percent of those involved 7 in positional negotiations who perceived their side as weaker were satisfied with the quality of the collective bargaining agreement. Just 36 percent of these individuals felt that the final contract represented a mutual gain for both parties. On the other hand, 62 percent of collaborative negotiators who identified the other side as being more powerful were satisfied with the contract and 58 percent indicated that a mutual gain was achieved. While one might assume that it would take more time and effort to reach a consensus than it does to fashion a compromise, another benefit of collaborative bargaining is that it is often faster than the traditional method. Irrespective of procedure type, for the majority of negotiations the parties met between three and ten times. However, over a quarter, 26 percent, of positional negotiations required more than ten bargaining sessions before reaching a final agreement. Where collaborative bargaining occurred, only 15 percent of negotiations took in excess of ten meetings. Additionally, 14 percent of collaborative negotiations were completed in less than three sessions. Only 7 percent of contract talks were finalized this quickly when the traditional procedure was followed. Additionally, 27 percent of collaborative negotiations were finished in less than one month's time, and just eight percent extended to six months or longer. Where positional bargaining was employed, only 10 percent of negotiations were completed in less than a month, while 26 percent took at least six months. Though the research shows that collaborative bargaining appears to offer many advantages over the traditional approach, there are those who would question the results arguing that the opinions of collaborative negotiators are influenced by their idealistic view of the process. Without delving into the merits of this argument, the research was designed in such a way so as to reduce the possibility of error associated with participant personal bias. 8 Each survey participant was asked to identify techniques, practices, or principles that were used during the most recent contract negotiations. Some of these characteristics are associated with positional bargaining and others are typical of collaborative negotiations. The following items were included on the survey: Exchange of initial proposals. Exchange of counter-proposals. Identification of each side's interests or negotiations. Packaging of items for resolution. Information sharing between the parties. Use of caucuses. Brainstorming at the table for ideas to Compromise on initial positions to resolve issues. concerns regarding issues on the table. Use of a neutral facilitator throughout Agreement on options that met the interests of both parties. Consensus between the parties in decision making. resolve issues between the parties. Selection of a chief spokesperson for each side. Exchange of initial and counter proposals, packaging items, use of caucuses, selection of a spokesperson, and compromise are considered to be representative of positional or traditional bargaining. Identification of interests, information sharing, brainstorming, use of a neutral facilitator, agreement on options, and consensus in decision making are elements of a collaborative, or interest-based style. These characteristics can be used to demonstrate that bargaining rarely occurs in a "pure" procedural form. As Table 3 shows, many characteristics frequently cross bargaining model lines. Over half of the time that collaborative bargaining was said to have occurred, initial proposals were exchanged, caucuses were used, or compromises on initial positions 9 were reached. Among positional negotiations, the following collaborative characteristics were found among the majority of survey responses: identification of interests, information sharing, and agreement on options that met the interests of both parties. No collective bargaining procedure is likely to be either entirely collaborative or entirely positional. Rather, as the data show each individual set of negotiations almost certainly contains elements of both, even where one style is predominant. Like that pictured below, bargaining procedures are best viewed as falling on a continuum. Positional ------------------------------------------------------------------ Collaborative At the extremes of the continuum are the theoretical "perfect" bargaining models. Typically, the format of negotiations will lie somewhere between the two extremes. By using the characteristics included in the survey, a scale was developed to measure the overall level of positional/collaborative bargaining that took place for each set of negotiations. A value of either negative one (-1) or positive one (+1) was assigned to each of the twelve items listed. If an item viewed as positional was indicated, or where a collaborative measure was not used, then a (-1) was assigned. Conversely, a (+1) was assigned where a collaborative element was present or a traditional one absent. From this a cumulative score was calculated. An illustration of this process is provided in Example 1. As the example shows, with the exception of "packaging items" all of the characteristics associated with positional bargaining were used during the negotiations. The only collaborative techniques employed were "information sharing" and "brainstorming." Accordingly, the cumulative score was less than zero. This means that positional characteristics were predominant in this particular set of negotiations. 10 Table 3: Frequency of Characteristic By Bargaining Procedure Used Percent of Respondents Characteristic All Responses Collaborative Positional Initial Proposals 80 53 96 Counter-Proposals 70 38 90 Identify Interests 75 92 65 Packaging Items 48 33 56 Information Sharing 78 91 71 Use of Caucuses 79 67 86 Brainstorming 55 83 37 Chief Spokesperson 53 37 64 8 23 0 Compromise 64 56 69 Agreement on Options 69 86 57 Consensus 54 83 37 Neutral Facilitator The range of scores falls between (-12) and (+12). The former represents a bargaining process where all positional elements were present and all collaborative 11 characteristics were absent. The latter indicates the converse. Of course, the items included in the research are not an exhaustive list of bargaining characteristics. Example 1 Procedure Used During Value Characteristic Associated With Negotiations Assigned Initial Proposals Positional Yes -1 Counter-Proposals Positional Yes -1 Identify Interests Collaborative No -1 Packaging Items Positional No +1 Information Sharing Collaborative Yes +1 Use of Caucuses Positional Yes -1 Brainstorming Collaborative Yes +1 Chief Spokesperson Positional Yes -1 Neutral Facilitator Collaborative No -1 Compromise Positional Yes -1 Agreement on Options Collaborative No -1 Consensus Collaborative No -1 Cumulative Score: -6 However, for the purposes of this study a cumulative value of (-12) is considered a "perfectly" positional procedure, while a total of (+12) is deemed to represent a "perfectly" collaborative bargaining process. The following is a distribution of cumulative scores: -12 -10 -8 -6 -4 -2 0 +2 +4 +6 +8 +10 +12 9 21 54 88 104 151 87 59 37 42 45 22 6 Cumulative Score Total Responses 12 Twice as many scores are less than zero (423) than are greater than zero (211). This suggests that negotiations using predominantly positional techniques outnumber those utilizing a prevalence of collaborative characteristics by a margin of two-to-one. However, as can be seen very few cumulative scores are found at either extreme. Only two percent of the negotiations fall under the category of either perfectly positional or perfectly collaborative. Where positional characteristics prevail; that is, a cumulative score of less than zero, 81 percent of negotiations have combined values falling between (-2) and (-6). Almost two-thirds of collaborative negotiations (cumulative score greater than zero) are found in the (+2) to (+6) range. Furthermore, about a quarter of the time where a certain bargaining procedure was identified as having been used, the associated characteristics were not predominant. What this proves is that while a round of negotiations may be labeled as following a certain procedural model, these models can be, and generally are, altered to fit the dynamics of a particular bargaining environment. Collaborative bargainers will at times use positional tools that they are most familiar and comfortable with. And, those involved in traditional negotiations may employ, as a matter of practicality and common sense, some collaborative characteristics. The bargaining scale can be used to further compare the performance of positional and collaborative bargaining, while at the same time dealing with the issue of participant bias. This is done by looking at study results based on relative placement on the scale. That is, we can determine if perspectives with regard to labor and management relations, the quality of the contract, and the level of satisfaction with the bargaining procedure change as the continuum moves from perfectly positional to perfectly collaborative. 13 SUMMARY AND CONCLUSIONS The research found that collaborative bargaining is widely used, and is gaining in acceptance. This means additional training and increased awareness of the collaborative process will be necessary to accommodate the increased demand for its use. Although this process may not be useful in all circumstances, there is reason to believe that this model will continue to gain acceptance among labor practitioners. The reason for this belief is that when compared to traditional bargaining, collaborative efforts result in contracts viewed as more favorable, and mutually beneficial, by representatives of both labor and management. Moreover, when collaborative bargaining occurs the following results: there is greater satisfaction with the procedure; the level of cooperation that takes place during negotiations is higher; and, the impact of bargaining on overall labor-management relations is more constructive. This study provides clear evidence that collaborative bargaining offers promise as an alternative to the traditional method of negotiating labor agreements. Only time will tell if this promise will be fulfilled. However, whether viewed as preliminary or conclusive, the evidence strongly suggests that collaborative bargaining warrants consideration by labor relations practitioners who represent public schools, other public sector jurisdictions, and private industry as well as a potential tool for achieving mutually beneficial bargaining outcomes through cooperative efforts. 14 References 1 Walton, Richard E. Behavioral Theory of Labor Negotiations. 1965. 2 Barrett, Jerome. “Labor-Management Cooperation in the Public Service: An Idea Whose Time Has Come”(Public Employee Relations Library, No 63) 3 Fisher, Roger, William Ury, and Bruce Patton. Getting to Yes: Negotiating Agreement Without Giving in. Penguin USA. 1991. 15