FINAL DRAFT BEFORE THE FEDERAL COMMUNICATIONS COMMISSION WASHINGTON, D.C. 20554 In the Matter of Application by SBC Communications Inc., Pacific Bell, and Southwestern Bell Communications Services, Inc. d/b/a Pacific Bell Long Distance for Provision of In-Region, InterLATA Services in California ) ) ) ) ) CC Docket No.___________ REPLY AFFIDAVIT OF ROBERT HENRICHS STATE OF TEXAS COUNTY OF DALLAS ) ) ) TABLE OF CONTENTS ACCOUNTING SAFEGUARDS REPLY AFFIDAVIT SUBJECT INTRODUCTION PURPOSE OF AFFIDAVIT SUMMARY OF COMMENTERS’ CLAIMS AND RECOMMENDATIONS PACIFIC’S REPLY TO PAC-WEST/WORKING ASSETS PACIFIC’S REPLY TO ORA PARAGRAPH 1 2 3 5 14 FINAL DRAFT INTRODUCTION I, Robert Henrichs, of lawful age, being duly sworn, depose and state: 1. My name is Robert Henrichs. My business address is 308 South Ackard, Dallas, Texas. I am Director-Regulatory Issues for Southwestern Bell Telephone Company (“SWBT”), a wholly owned subsidiary of SBC Communications Inc. (“SBC”), and am the same Robert Henrichs who submitted an affidavit in this proceeding on June 27, 2001 (“Opening Henrichs Affidavit”). PURPOSE OF REPLY AFFIDAVIT 2. The purpose of my affidavit is to address the joint response of Pac-West Telecomm, Inc. and Working Assets Long Distance (“Pac-West/Working Assets”), regarding the affiliate transactions between Pacific Bell Telephone Company (“Pacific”) and Southwestern Bell Communication Services, Inc., doing business as Pacific Bell Long Distance (“SBCS”) and regarding Pacific’s compliance with §709.2(c)(3) of the California Public Utility Code as well as Sections 272(b)(1), 272(b)(3), 272(b)(5) and 254(k) of the federal Telecommunications Act of 1996 (“the Act”). Also, I will address the Section 272-related issues raised by the Office of Ratepayer Advocates (“ORA”). SUMMARY OF COMMENTERS’ CLAIMS AND RECOMMENDATIONS 3. Pac-West/Working Assets claim that the nature of the financial relationship between Pacific and SBCS violates §709.2(c)(3), which reflects the Commission’s “ratepayer indifference” standard, as well as Sections 272(b)(1), 272(b)(3), 272(b)(5) and 254(k) of the Act.1 PacWest/Working Assets’ claims and recommendations are as follows: 1 Response of Pac-West/Working Assets, Declaration of Lee L. Selwyn (“Selwyn Declaration”), ¶¶ 82-101. 2 FINAL DRAFT Claims The financial relationship between Pacific and SBCS is at odds with Commission rulings D.86-01-026, D.87-12-067 and D.92-07-02.2 The value of affiliate transactions between Pacific and SBCS is generally understated, particularly with regard to sales support activities and customer acquisition costs. Recommendations Imposition of a royalty payment from SBCS to Pacific for the use of the “Pacific Bell” name. Payment of industry cost for customer acquisitions. 4. ORA claims that Pacific’s affidavits do not demonstrate compliance with Section 272 requirements.3 ORA’s claims and recommendations are as follows: Claims The evidentiary record is lacking regarding compliance with Section 272. Approval of the 271 filing does not constitute approval of Pacific’s Operating Practice 125 for affiliate transactions. Recommendations Commencement of an audit within the first year following 271 approval and imposition of penalties for any demonstrated non-compliance with Section 272 and the Commission’s affiliate transaction requirements. A determination that approval of the 271 filing should not be construed as approval of Pacific’s Operating Practice 125. PACIFIC’S REPLY TO PAC-WEST/WORKING ASSETS 5. As a preliminary matter, it should be noted that, in approving SBC Communications Inc.’s (“SBC’s) prior 271 applications in Kansas, Oklahoma and Texas, the Federal Communications Commission (“FCC”) has concluded that SBC will operate in accordance 2 In the Matter of the Application of Pacific Bell, a Corporation, for Authority to Increase Certain Intrastate Rates and Charges Applicable to Telephone Services Furnished Within the State of California and Related Matters, Decision No. 86-01-026, 20 CPUC 2d 237 (January 10, 1986). In the Matter of the Application of Pacific Bell, a Corporation, for Authority to Increase Certain Intrastate Rates and Charges Applicable to Telephone Services Furnished Within the State of California, Decision No. 87-12-067, 27 CPUC 2d 1 (December 22, 1987). In the Matter of the Application of Pacific Bell (U 1001 C) for Authorization to Transfer Specified Personnel and Assets, Decision No. 92-07-072, 45 CPUC 2d 109 (July 22, 1992). 3 ORA Brief, p.41 3 FINAL DRAFT with the accounting safeguards of Section 272 of the Act.4 Indeed, in the SBC Kansas/Oklahoma Order, no commenter challenged SBC’s showing regarding compliance with Section 272.5 Pacific maintains the same Section 272 accounting safeguards in California as does Southwestern Bell Telephone Company (“SWBT”) in Kansas, Oklahoma and Texas. Thus, the criticisms of Pac-West/Working Assets (in addition to those of ORA) merit little if any attention by this Commission.6 6. Pac-West/Working Assets’ claim that Pacific and SBCS violate the “operating independently” provisions of Section 272(b)(1), and the “separate officers, directors and employees” provisions of Section 272(b)(3).7 This claim has to do with the structural separation requirements of Section 272, not the accounting safeguards of Section 272, and is thus addressed in the reply affidavit of Linda G. Yohe. 7. Section 272(b)(5) of the Act requires that SBCS “conduct all transactions with the Bell operating company of which it is an affiliate on an arm’s length basis with any such transactions reduced to writing and available for public inspection.” My opening affidavit described in great detail Pacific’s compliance with Section 272(b)(5) and the FCC’s Accounting Safeguards Order, which interpreted its provisions.8 As I noted there, the FCC 4 Joint Application by SBC Communications Inc., Southwestern Bell Telephone Company, and Southwestern Bell Communications Services, Inc. d/b/a Southwestern Bell Long Distance for Provision of In-Region, InterLATA Services in Kansas and Oklahoma, Memorandum Opinion and Order, 16 FCC Rcd 6237, ¶¶ 256-262 (2001) (“SBC Kansas/Oklahoma Order”); Application by SBC Communications Inc., Southwestern Bell Telephone Company, and Southwestern Bell Communications Services, Inc., d/b/a Southwestern Bell Long Distance Pursuant to Section 271 of the Telecommunications Act of 1996 To Provide In-Region InterLATA Services in Texas, Memorandum Opinion and Order, 15 FCC Rcd 18354, ¶¶ 396-409 (2000). (“SBC Texas Order”). 5 SBC Kansas/Oklahoma Order, ¶ 257. 6 In its SBC Kansas/Oklahoma Order, the FCC noted its prior findings in the SBC Texas Order and that “Significantly, SWBT states that it maintains the same structural separation and nondiscrimination safeguards in Kansas and Oklahoma as it does in Texas.” SBC Kansas/Oklahoma Order, ¶ 257. 7 Response of Pac-West/Working Assets, Selwyn Declaration, ¶¶ 82-101. 8 Opening Henrichs Affidavit, ¶¶ 13-22; Implementation of the Telecommunications Act of 1996: Accounting Safeguards Under the Telecommunications Act of 1996, Report and Order, 11 FCC Rcd 17539 (1996) (“Accounting Safeguards Order”). 4 FINAL DRAFT concluded in the Accounting Safeguards Order that “our affiliate transaction rules, developed in Computer III, and the Joint Cost Proceeding, with some of the changes proposed in the Commission’s (FCC’s) Affiliate Transaction NPRM, will ensure compliance with the ‘arm’s length’ requirement of section 272(b)(5).”9 The FCC also concluded that the rules adopted in its Accounting Safeguards Order with respect to sections 260 and 271 through 276 of the Act “are sufficient to implement section 254(k)’s requirement that the carriers not ‘use services that are not competitive to subsidize services that are subject to competition.”10 PacWest/Working Assets provide no evidence that Pacific will fail to comply with these applicable statutes and the FCC’s rules implementing them. 8. Pacific will also apply the supplemental rules adopted by this Commission in D.86-01-026, D.87-12-067, and D.92-07-072 as referenced in Pacific’s response to Working Assets data request 1-1e. As the Commission determined in D.92-07-072, “the preservation of ratepayer indifference to a proposed utility-affiliate relationship requires the review and application of the Commission’s affiliate transaction rules…set forth in D.86-01-026, D.87-12-067.” These supplemental rules adopted a “fully distributed cost (“FDC”) plus 10%” requirement applicable to services provided by Pacific to affiliates, a “25% employee transfer fee” applicable where Pacific employees transfer to an affiliate, and a “13% referral fee” for sales resulting from Pacific referrals of affiliate products. To the extent that any affiliate transactions occur between Pacific and SBCS, Pacific will comply with each of these requirements and any other applicable Commission rules. Application of these rules ensures 9 Opening Henrichs Affidavit, ¶¶ 13; Accounting Safeguards Order, ¶ 121. Accounting Safeguards Order, ¶ 275. 10 5 FINAL DRAFT that the “ratepayer indifference” standard is met under §709.2(c)(3). The contrary claim of Pac-West/Working Assets is unfounded.11 9. Pac-West/Working Assets also assert that Pacific will engage in improper crosssubsidization, implying that the services to be provided by Pacific to SBCS are “woefully short” of capturing the value of the transactions.12 Pac-West/Working Assets criticizes the compensation for $1.39 for each “PIC.” They conclude that it is inadequate, and thus propose a role playing scenario to establish that more time would be required and that the current level of compensation does not include time for unsuccessful sales.13 Their recitation of the compensation fee is accurate, but their conclusion and resulting proposal are wide of the mark. As a preliminary matter, neither party inquired of Pacific about the basis for the study that arrived at the $1.39 figure, an inquiry which would have eliminated their misplaced concern. In any case, the underlying study is based upon activity representing the time consumed to address customer inquiries before interLATA authority is obtained, (i.e., to field the customer’s inquiry and to then inform the customer that SBCS does not yet have the authority to offer long distance). Once interLATA authorization is obtained, Pacific will update the study to reflect the appropriate sales contact time, which will also assess time spent on unsuccessful sales attempts. 10. Pac-West/Working Assets’ notion that the acquisition costs to be paid by SBCS to Pacific should meet the industry average and is an express violation of the Commission rules is unfounded for several reasons.14 To the extent that Pacific on behalf of SBCS incurs 11 12 13 14 Response of Pac-West/Working Assets, Selwyn Declaration, ¶¶ 82, 85. Response of Pac-West/Working Assets, Selwyn Declaration, ¶ 75. Response of Pac-West/Working Assets, Selwyn Declaration, ¶ 88. Response of Pac-West/Working Assets, Selwyn Declaration, ¶ 90. 6 FINAL DRAFT acquisition costs, they will be billed to SBCS in accordance with the Commission’s rules. Thus, “FDC plus 10%” applies on all services wherein the FDC plus 10% sum would be above the fair market value (“FMV”) of the service provided SBCS (i.e., the higher of FDC plus 10% or FMV applies); the “13% referral fee” applies on successful sales referrals of affiliated products; and the “25% transfer fee” applies if any employees are transferred from Pacific to SBCS. 11. This Commission’s (and the FCC’s own) rules are structured to prevent cross-subsidization and have been in effect for over 15 years. Pacific’s sales support activities are clearly documented, as evidenced in Attachment A of my opening affidavit, and are otherwise in accordance with 272(b)(5). Not only will Pacific’s compliance with these rules ensure its meeting the “ratepayer indifference” standard; it will also ensure that no cross-subsidization of competitive activities occurs. 12. Pac-West/Working Assets’ provide no evidence that acquisition costs are undervalued. For one thing, acquisition costs incurred for advertising, special promotions, and direct mail will be incurred by SBCS, not Pacific. Thus, there is no occasion for Pacific to value them for purposes of billing SBCS. Furthermore, with respect to telemarketing and sales support activities that will actually be provided by Pacific, SBCS will be charged the higher of FDC plus 10% or FMV. The Commission should reject Pac-West/Working Assets’ attempt to confuse the value of sales with the 13% referral fee, as well as their consequent claim that Pacific is substantially understating the value of Pacific’s sales activities. The 13% referral fee is in addition to the sales activity already valued at the higher of FDC plus 10% or FMV. These charges accurately represent SBCS’ acquisition costs. Indeed, in my view, it may well be that these charges to SBCS will be higher than the average costs incurred by carriers in the 7 FINAL DRAFT long distance industry. In sum, Pac-West/Working Assets mischaracterize both the affiliate transaction rules and the actual division of labor between Pacific and SBCS. Thus, their claim that Pacific is “substantially understating the value of the transferred service” should be dismissed. 13. Pac-West/Working Assets’ recommendation that a royalty payment is required ignores the substantial record developed in D.87-12-067 and D.96-03-007 demonstrating that a royalty payment would not be appropriate.15 In D.87-12-067, the Commission held that “evidence does not support the adoption of the 5% royalty payment” and that “the standard of rate payer indifference can be assured through other regulatory requirements.” These regulatory requirements include the “FDC plus 10%” valuation methodology, the “25% employee transfer payment” and the “13% referral fee.” Further, in D.96-03-007, the Commission declined to require payment of a royalty by PB Com for its use of the Pacific name based upon prior consideration of the issue in the PacTel Cellular spin-off, stating: The name and reputation of a utility is not an asset to which ratepayers have a claim. Indeed the utility has never included good will in the rate base of a utility for ratemaking purposes. It follows that ratepayers have never had to pay through rates of return on the value of good will. (Re Pacific Telesis Group (1992) 51 CPUC2d 728, 754, citing D.88-01-063, 27 CPUC 2d 347, 369 (1988)). Accordingly, Pac-West/Working Assets’ contention is without merit. PACIFIC’S REPLY TO ORA 14. ORA claims that there is not an evidentiary record of Pacific’s compliance with Section 272.16 However, Attachments A and B of my opening affidavit provide a substantial 15 16 Response of Pac-West/Working Assets, Selwyn Declaration, ¶¶ 84, 95. ORA Brief, p. 48 8 FINAL DRAFT evidentiary record demonstrating Pacific’s compliance with the affiliate transaction requirements of Section 272. In addition, the Commission should find significant the FCC’s prior conclusions reached regarding SBC’s compliance with the accounting safeguards of Section 272 of the Act, for the reasons noted earlier in my reply affidavit. 15. ORA has asked for an audit within a year of 272 authorization with penalties for noncompliance with the Commission rules.17 In the PB Com case, this Commission directed the ORA to consult with the FCC’s Common Carrier Bureau and perform an audit of California’s existing affiliate transaction rules either as part of the joint FCC/state audit, or as a separate audit in conjunction with the joint audit required under Section 272(d). To the extent that any audit should result in a finding that corrective actions are appropriate, consideration of such matters as “penalties” or other appropriate action, why they are appropriate, and how to best ensure that they are implemented, will then become ripe based on all relevant facts. 16. With regard to Operating Practice 125 (“OP 125”), ORA claims that Pacific unreasonably limits the meaning of the terms “assets” or “property” to “physical or tangible” things.18 However, nowhere does ORA provide any alternative meaning for either of those terms, and Section 11.1 of OP 125 provides the specific references to the law relied on by ORA. In addition, ORA makes no mention of Section 12 of OP 125, which specifically covers the Commission’s requirements regarding Intellectual Property and Proprietary Information set forth in D.99-03-057. In any case, even ORA agrees that this 271 proceeding is not the correct forum for airing disputes regarding interpretation of OP 125.19 Given that, the Commission need not address whether Pacific’s interpretation of OP 125 should prevail over 17 ORA Brief, p. 43. ORA Brief, p. 48. 19 ORA Brief, p. 48. 18 9 FINAL DRAFT that of ORA. The Commission needs only to conclude that its rules shall apply to the affiliate transactions between Pacific and SBCS. 17. This concludes my reply affidavit. 10