NZQA registered unit standard
27487 version 2
Page 1 of 3
Title
Develop a disaster recovery plan for a residential property
management company
Level
5
Purpose
Credits
8
This unit standard is for people who intend to operate as a
residential property manager in the real estate industry.
People credited with this unit standard are able to:
–
explain the impact of past disasters on the residential
property market in New Zealand;
–
develop a crisis plan for use by a residential property
management company in a disaster; and
–
develop a business continuity plan for a residential
property management company.
Classification
Real Estate > Residential and Commercial Property
Management
Available grade
Achieved
Explanatory notes
1
Reference
Wellington City Council Emergency Planning Guidelines are available from
http://wellington.govt.nz/services/emergencymgmt/pdfs/busguide.pdf.
New Zealand Ministry of Civil Defence and Emergency Management, Being
Prepared is available from http://www.civildefence.govt.nz/.
2
Legislation
Health and Safety in Employment Act 1992;
Privacy Act 1993;
Residential Tenancies Act 1986;
Residential Tenancies Amendment Act 2010;
and all subsequent amendments and replacements.
3
Assessment
This unit standard must be assessed on the basis of evidence of demonstrated
performance in the workplace or in simulated work situations designed to draw upon
similar performance to that required in the workplace.
Outcomes and evidence requirements
ElectroTechnology Industry Training Organisation
SSB Code 100401
 New Zealand Qualifications Authority 2016
NZQA registered unit standard
27487 version 2
Page 2 of 3
Outcome 1
Explain the impact of past disasters on the residential property market in New Zealand.
Range
past disasters include – earthquake, tsunami, volcanic eruption, flood,
hazardous material spill, fire.
Evidence requirements
1.1
The impact of past disasters on the residential property market in New Zealand
is explained with reference to the ability to sell, buy, and rent residential
property.
Range
explanation of impact of two past disasters is required.
Outcome 2
Develop a crisis plan for use by a residential property management company in a disaster.
Evidence requirements
2.1
Plan contains procedures to be applied in disasters and emergencies in
accordance with requirements of the Health and Safety in Employment Act
1992, and Ministry of Civil Defence and Emergency Management.
Range
2.2
plan content – risk assessment checklist, emergency roles,
emergency evacuation scheme, first aid, lifts, phones, IT systems,
damage to buildings, employee and management phone lists,
power, water, sewage.
Plan is explained to all company employees in terms of roles in accordance with
requirements of the Health and Safety in Employment Act 1992 and Ministry of
Civil Defence and Emergency Management.
Outcome 3
Develop a business continuity plan for a residential property management company.
Evidence requirements
3.1
Plan contains procedures for minimising risk to the company in the event of
natural or manmade disasters.
Range
3.2
plan content – key people to keep business running, client list,
rental roll, tenant list, services provided to clients and customers,
minimum number of staff required to keep business running, cash
flow, payroll, rent collection, data systems, company financial
records.
Plan includes strategy for contacting business clients and customers in
accordance with company procedures and the Privacy Act 1993.
ElectroTechnology Industry Training Organisation
SSB Code 100401
 New Zealand Qualifications Authority 2016
NZQA registered unit standard
27487 version 2
Page 3 of 3
3.3
Plan includes proposal for continuation of business from another location in
accordance with company policy.
3.4
Plan identifies obligations to landlords and tenants in accordance with the
Residential Tenancies Act 1986.
Planned review date
31 December 2015
Status information and last date for assessment for superseded versions
Process
Version Date
Last Date for Assessment
Registration
1
18 August 2011
31 December 2013
Rollover and
Revision
2
19 July 2012
N/A
Consent and Moderation Requirements (CMR) reference
0003
This CMR can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
Please note
Providers must be granted consent to assess against standards (accredited) by NZQA,
before they can report credits from assessment against unit standards or deliver courses
of study leading to that assessment.
Industry Training Organisations must be granted consent to assess against standards by
NZQA before they can register credits from assessment against unit standards.
Providers and Industry Training Organisations, which have been granted consent and
which are assessing against unit standards must engage with the moderation system that
applies to those standards.
Requirements for consent to assess and an outline of the moderation system that applies
to this standard are outlined in the Consent and Moderation Requirements (CMR). The
CMR also includes useful information about special requirements for organisations wishing
to develop education and training programmes, such as minimum qualifications for tutors
and assessors, and special resource requirements.
Comments on this unit standard
Please contact the ElectroTechnology Industry Training Organisation
reviewcomments@etito.co.nz if you wish to suggest changes to the content of this unit
standard.
ElectroTechnology Industry Training Organisation
SSB Code 100401
 New Zealand Qualifications Authority 2016