PREFACE 1. In Writ Petition(C) No.196/2001 – People’s Union for Civil Liberties V/S Union of India and Ors., Hon’ble Supreme Court of India by Order dated the 12.7.2006 constituted a Committee to be headed by me to look into maladies affecting the proper functioning of the Public Distribution System (PDS) and to suggest remedial measures. The operative portion of the order reads as under: “After having heard learned counsel for the parties, we find that there is practically no monitoring over the sums allotted for the Public Distribution System (in short PDS) by the Central Government, and its utilization. The amount involved we are told is in the neighborhood of Rupees Thirty Thousand Crores annually. Certain suggestions have been given by Mr. Colin Gonsalves, learned senior counsel as to the modalities to be adopted in such cases. At the present stage we feel it would be necessary to constitute a Central Vigilance Committee headed by a retired Judge of the Court to be assisted by Dr. N.C. Saxena, the Commissioner earlier appointed by this Court. We requested Mr. Justice D.P. Wadhwa to head the Committee. The Committee shall look into the maladies which are affecting the proper functioning of the system and also suggest remedial measures. For this purpose the Committee shall amongst other things, focus on:a) The mode of appointment of the dealers, 1 b) The ideal commission or the rates payable to the dealers, and c) Modalities as to how the Committees already in place, can function better, d) Modes as to how there can be transparency in allotment of the food stocks to be sold at the shops. While dealing with the question of the mode of appointment, the Committee shall also suggest as to a transparent mode in the selection of the dealers. The Committee shall also indicate as to how more effective action can be taken on the report of the Vigilance Committee already appointed. It goes without saying that the same shall be in addition to the legal remedies available to any citizen in setting law into motion. We request the Committee to give its report within period of four months so that further instructions/directions can be given. The Committee would invite suggestions from general public, organizations and would consider the suggestions, if any received in the proper perspective. “ 2. Hon’ble Court’s direction was initially given for the Government of Delhi to be followed on an all India basis. 3. Committee submitted report on Delhi on 21.8.2007. 4. By order dated 10.01.2008, Hon’ble Court, while accepting the report, directed the Committee to undertake a similar exercise in terms of earlier order for the entire country. 2 5. Scope of the task assigned to the Committee thus having been enlarged, the Committee projected to the Department of Food & Public Distribution, additional requirements of staff, space and delegation of financial powers for its smooth functioning. The Department dilly dallied and did not meet the requirements. The Committee had to approach the Hon’ble Court again and again. It was only after a peremptory Order dated 25.8.2008 was passed by the Hon’ble Court that the Department started taking steps for creating necessary infrastructure. It was only thereafter that the Committee could start functioning in right earnest. The Hon’ble Court extended the time for submitting the report till April 2009. 6. The Committee submitted its report for the States of Uttarakhand, Jharkhand, Orissa and Karnataka. Thereafter, the Hon’ble Court has been pleased to extend the time further till December 2009. The Committee has since submitted the report on the State of Andhra Pradesh and Bihar. The Committee is presently submitting its report on the State of Gujarat. 7. The Committee has already submitted a separate comprehensive report on Computerization of PDS. Gujarat has done well towards the computerization of PDS. It has however, put on hold the issue of Smart Cards in view of the Unique Identity Project under the Unique Identification Authority of India and the report of the Central Government, which may link PDS to Unique ID Project. 8. No one has doubted the utility of PDS being the need for supply of food grains to the poor of the country at affordable rates. Procurement and distribution of food grains is a huge and gigantic task but the whole system is built on corruption. There are more leakages and maladministration and benefits to the poor are low. 3 Inefficiency and corruption has made PDS corrupt at several levels (during the course of the visit of the Committee to various places it was found that an equal and perhaps more corruption is present in the distribution of kerosene oil). The system lacks transparency, accountability, monitoring and enforcement. Survey is not being conducted regularly and properly, with the result that people Above Poverty Line (APL) have been issued Below Poverty Line (BPL) cards and those eligible for BPL cards have been ignored. There is also a menace of bogus cards. Immediate measures are required to reduce diversion of food grains. Delivery systems under the PDS have to be improved so that the actual beneficiary gets its due entitlement at fixed price, fixed quantity, fixed time and of wholesome quality. Innovative methods are required to improve the system. The whole system has to be totally revamped and modern technology appears to be the only answer. 9. Committee has suggested that in order to combat corruption and strengthening PDS there has to be a zero tolerance approach. Everything appears to be fine on paper but its implementation is faulty. 10. During its visit to State of Gujarat , the Committee visited districts of Ahmedabad, Gandhinagar, Godhra Vadodra, Narmada, Rajkot, Jamnagar and Junagarh. Apart from meeting officials of the State, GSCSC, FCI, the Committee met across section of people. These included NGOs, FPS owners, Transporters, Godown keepers and beneficiaries. The Committee also inspected FPS, State Godowns and godowns of FCI. The Committee also visited the offices of Food, and Civil Supplies Consumer Government of Gujarat. 4 Affairs Department of The Committee got full cooperation from the officials of the State Government, GSCSC and the FCI. Committee records appreciation of the assistance rendered to the Committee by various officials of the State Government. The Committee also held public meetings at Ahmedabad, Godhra, Rajkot and Junagarh. In the first meeting the officers who participated are: Mr. Rajesh Kishore - Principal Secretary, Food, Civil Supplies & Consumer Affairs Department, Mr. Mukesh G. Modi- Deputy Secretary, Food, Civil Supply & Consumer Affairs Department, Mrs. Urmila D. Patel- Additional Collector & Food & Civil Supplies Controller, Mr. R.R. Chauhan- Director of Food & Civil Supplies & Additional Secretary (Food) Mr. Hareet Shukla- Collector, Mr. J.D. Joshi- Dy. Collector (Rural), Mr. Prashant Joshi- D.S.O. (Rural), Mr. H.M. Thakkar- Chief General Manager, GSCSC, Mr. Rohit Pathak- Managing Director GSCSC, Mr. S.N. Rao- General Manager (MIS) Vasoya- General Manager (Com-3) GSCSC, GSCSC, Mr. J.H. Mr. Prakash Solanki- General Manager GSCSC, Mr. I.M. Kothawala- General Manager , GSCSC. Mr. M. Jegadeesan- General Manager FCI, Mr. M.S. H. Costa- Dy. Genl Manager, FCI, Mr. M.T. Mathew- Area Manager, FCI, Mr. G.B. Patel- Manager (QC) FCI. Participants of the meetings held at various places are as under:Ahmedabad / Gandhinagar Mr. D. Rajgopalan, Chief Secretary, Mr. Rajesh Kishore, Principal Secretary, Food Civil Supplies & Consumer Affairs Department, Mr. Mukesh G. Modi, Deputy Secretary, Food, Civil Supply & Consumer Affairs Department, Mrs. Urmila D. Patel, Additional Collector & Food & Civil Supplies Controller, Mr. R.R. Chauhan, Director of Food & Civil Supplies & Additional Secretary (Food), Mr. Hareet Shukla, Collector Mr. J.D. Joshi, Dy. Collector (Rural), Mr. Prashant Joshi, 5 D.S.O. (Rural) Mr. H.M. Thakkar, Chief General Manager, GSCSC, Mr. Rohit Pathak, Managing Director GSCSC, Mr. S.N. Rao, General Manager (MIS) GSCSC. Godhra Mr. Milind Torawane, Collector Mr. Dhaval Patel , Asstt. Collector (IAS Probationer) Mr. R.J. Pandor. Dy. Director, Food & Civil Supplies, Gandhinagar Mr. G.K. Shah, Dy MLR (ECA) Mr. B.N. Ghotiya DSO Mr. J.H. Vasoya, General Manager (Com-3) GSCSC Vadodra, Mr. Vijay Nehra, Collector Mr. S.R. Jumtuger, Dy. MIR, Collector Office Mrs. Asha Shah, District Supply Officer Mr. Pandar, Dy. Dir (Food) Mr. M.S. H. Costa, Dy. Genl Manager, FCI Mr. J.H. Vasoya, General Manager Mr. A.M. Makwana, CSI Mamlatdar Mr. K.C. Vasava, Dy Mamlatdar Mr. R.S. Samgod, Dy. Mr. Chetan Gandhi, Mamlatdar Mr. B.R. Patel, Mamlatdar (Rural) Mrs. Meena Myamgar, Dy. Mamlatdar Mr. Devendra M. Bumlniya, Dy. Mamlatdar Mr. J. B. Patel, A.M., GSCSC Mr. J.M. Dalsariya, Dy. Dist. Manager, GSCSC Narmada, Mr. R.M. Patel, Collector, Narmada, Mr. K.V. Gavali District Supply Officer, Mr. A. R. Varasia, District Supply Officer, Mr. N.F. Vasan, Chief Supply Inspector, Mr. D.I. Patel, Supply Inspector, Mr. A.M. Damul, Supply Inspector, Mr. J.N. Vasavovd, Dy. Mamladar, Mr. P. D. Patel, Dy. Mamladar Mr. N.C. Bavia, Dy. Mamladar Rajkot Mr. H.S. Patel, Collector, Mr. Rajesh Kishore, Principal Secretary, Mr. Pathak, Additional Collector, Mr. V.C.Verma, Director DRDA, Mr. Manoj Makwana, District Supply Officer, Mr. Shivhare, DDO, Mr. J.H. Vasoya, General Manager, GSCSC Mr. P.C. Padhya, Assistant 6 Manager, GSCSC Ltd, Gandhinagar, Mr. M.S.H Costa, Dy. General Manager, FCI, Ahmedabad, Mr. Pankaj Thakur, Addl. Controller,Mr. N.K. Makwana, Area Manager, FCI, Mr. J.B Ahir, Dy Director, Gandhinagar, Mr. Mr. G.N Biholee, Assistant Director, DCS, Gandhinagar, Mr. H.K Rattod, Dy. S.O. Civil Supply Jamnagar Mr. V.P. Patel, Collector, Mr. D.B. Rahevar, Dy. Collector, Kutch, Mr. P.C. Padhya, AM, GSCSC, Mr. D.B. Rahevar, CA, HMPL, Gadhidham, Mr. P.J. Chhata Inormation Deptt., Jam Nagar, Mr. P.B. Rawal, Manager (QC), FCI Adipur (Kutch), Mr. N.K. Makwana, Area Manager, Rajkot, Mr. M.S.H. Costa, Dy. General Manager FCI Mr. J.B. Patel, AM, GSCSC, Mr. J.C. Mehta, Dy. Manager (Gr-II), GSCSC, Kutch. Junagarh Mr. Aswini S.N.Khalyani. Kumar, DSO Collector, incharge Mr. Mr. (Probationer), Mr. D.D. Jadeja, SDM, (Mamlatdar) Mr. Atul Khunti, DIO D.D. Ranjit Jadeja, Kumar SDM, Mr. Singh, IAS Mr. N.A. Rajput, Tehsildar NIC, Mr. J. B. Patel, A.M. GSCSC, Mr. M.S.H. Costa, Dy. G.M., FCI, Mr. S.N. Khalyani, Incharge DSO, Junagarh Mr. N.K. Makwana, AM, FCI. Mr. A.R. Makwana , ACLM, Mr. J.B. Ahir, Dy. Director. Mr. B.V. Bakutra, Dy. Mamlatdar 11. The Committee also got assistance from the lawyers recommended by the Judges of the Gujarat High Court. The names of the lawyers are Mr. Nirav R. Mishra and Mr.Dharmesh M. Devnani. 12. Members of the Committee who visited the State are Ms. Meenakshi Chauhan, Ms. Naomi Chandra and Mr. Shohit Chaudhry (being members of Legal Team), Mr. K.K. Mittal, Director and Mr. 7 J.K. Bhutani, Section Officer. Mr. S.C. Rawal, a former Registrar of Delhi High Court and appointed as Secretary by the Chairman, has been performing functions of the Secretary of the Committee. 13. The Committee is submitting its report which has been divided into various Chapters like distribution of food grain, appointment of FPS dealers, viability and Model Fair Price shops, identification of BPL, fortification enforcement of wheat flour (atta), transportation, vigilance, & complaint mechanism and computerisation . Overview has been given of the PDS in the State and recommendations made. An attempt has been made to make each Chapter self-contained and there is possibly a repetition at various places. Delhi September 2009 (Justice D.P Wadhwa) Chairman Central Vigilance Committee on Public Distribution System 8 BROAD OVERVIEW 1. Public Distribution System (PDS) in India is undoubtedly the largest food distribution network of the kind in the world. While procurement, storage in FCI (Food Corporation of India) godowns and allocation of food grain to the States is in the hands of the Central Government, distribution is done through the Fair Price Shops licensed by the State after identifying BPL and AAY population as per the estimation fixed by the Planning Commission. Central Government is proposing to introduce National Food Security law which would provide statutory framework to ensure food security to all. The proposal which is yet to become a law, makes provisions for supply of 25 Kgs. of food grain to every BPL family every month at an average rate of Rs. 3/- per kilogram. But the law will be rendered futile like PDS if it does not come up with an appropriate mechanism for its implementation. PDS is, however, synonymous with corruption. Gujarat is otherwise no different. As mentioned in the earlier reports of the Committee on different States, there is a web of corruption woven around FPS by politicians, bureaucrats, transporters and officials of the Food Supplies Department and Civil Supplies Corporation. They are all shameless people having no inhibition depriving the poor of their food. 2. There are two corrupt sectors in PDS, one is distribution of food grain and the other is distribution of kerosene oil. In PDS it is the Fair Price Shop (FPS) which is the breeding ground of corruption. No doubt FPS is an important link in the distribution of PDS food grain but it is in the knowledge of all, whether he be a politician, bureaucrat or any other public servant that an honest FPS owner cannot survive from the income earned from FPS and that he has to indulge in diversion of food grain in black market. PDS food is 9 meant for the poor. There being no sustainable income for the FPS dealer, yet there is clamour for allotment of FPS. The answer is not far to seek. All are involved in this crime of diversion whether be it the FPS owner, a transporter or an official or a bureaucrat or politician. 3. State Government has done pioneer work in the fields of establishing Model Fair Price Shops; supply of fortified ‘atta’ (wheat flour) instead of wheat to PDS beneficiaries; computerization to envisage scheme of Smart PDS – a complete e-Governance solution of PDS. 4. Gujarat Government is supplying fortified “atta” (wheat flour) to the beneficiaries of Antyodaya Anna Yojana (AAY) instead of wheat. State Government has now proposed to supply fortified “atta” instead of wheat even to beneficiaries of Below Poverty Line (BPL). To fortify the “atta” Folic Acid and iron is added and there is a proposal now to add soya as well. Supply of fortified atta instead of wheat has, to a great extent, checked the diversion of wheat in the black market. Opposition to supply of fortified atta instead of wheat came mostly from the Fair Price Shop (FPS) owners. Some NGOs have also opposed supply of fortified atta and for this they, it appears, get support from a letter dated 1.10.2007 of Dr. Veena Shatrugna, Hyderabad. Deputy Director, National Institute of Nutrition, On this letter, Dr. S.K. Nanda, Principal Secretary, Food & Civil Supplies of the State Government sought opinion of the Director of the Institute. Dr. B. Sesikeran, Director of the Institute sent his opinion by letter dated 3.10.2008. He did not commend the opinion of Dr. Veena Shatrugna and rather appreciated the stand of the State Government in supplying fortified ‘atta’. The Committee has examined all these aspects and is of the opinion that benefits of supply of quality fortified atta 10 instead of wheat out-weighs any criticism that shelf-life of atta is only 45 days. In a separate chapter of Fortification, Committee has examined in detail the pros and cons of the scheme of supplying fortified atta. 5. Some of the participants in the public hearing said that allotment of food grain was not enough for the families and the allotted food grain is consumed within 7 to 10 days. Principal Advisor to the Commissioners of the Supreme Court in the Right to Food case has said that the nutritional norms of the Indian Council of Medical Research would require the consumption of at least 70 Kg. of food grains for a family of 5 in addition to proteins (through pulses) and other essential nutrients. It, therefore, appears rather peculiar when argument is made by the NGO that shelf life of the fortified atta is only 45 days. No family would therefore keep atta even for more than 30 days. 6. PDS in the State functions in two ways: one is Department of Food, Civil Supplies and Consumer Affairs. This looks into allocation of PDS food grains to the Districts, grant of licences for FPS, ration cards and Vigilance & Enforcement. Gujarat State Civil Supplies Corporation (GSCSC) looks into the distribution of allocated food grain from FCI to the State godowns maintained by GSCSC. Thereafter it is the FPS owner who lifts the entitled stock from the State godowns. After the introduction of fortified atta scheme, Corporation transports the allocated wheat from FCI godown to specified flour mills. Fortified atta is then lifted by the Corporation from the flour mills. Atta bags are then lifted by the FPS owner from the State godown as per his entitlement. 7. FPS is not a profitable proposition. However, it is also apparent that the FPS owners are not interested in selling other grocery items 11 from the shop. They have even the added advantage of a fixed number of ration card holders as potential customers to buy grocery items. No amount of increase in commission, even by 100%, to an FPS owner will make his shop viable for him to earn sufficient income. An FPS owner can certainly add to his income by selling grocery items from his shop but, it would appear, greed overtakes to make a quick buck from the black-market and to share his ill-gotten income with corrupt officials, politicians and transporters. There is no prohibition from the State for the FPS owner to sell other non-PDS items from his shop. Diversion is lucrative business considering the vast difference between the PDS food grain price and the market price. 8. In a separate chapter of Viability of FPS, the Committee has pointed out that an FPS owner even with 500 cards has low income and he cannot survive except for diverting PDS food grains to blackmarket. The Committee has given figures to substantiate this point. A stand alone FPS is not at all a profitable proposition. State Government has now come up with Model Fair Price Shop concept. It is necessary to put a condition in the licence that the owner must run kirana/grocery shop. 9. It is certainly heartening to know that Gujarat Government have started model Fair price Shops in the State. This innovative concept introduced by the State to help FPS dealers establish higher level of accountability, and to attract customers in large numbers. With an objective to make FPS more viable FPS dealer is encouraged to convert his routine FPS into model FPS. FPSs are supported by Gujarat State Civil Supplies Corporation (GSCSC) as a facilitator to avail loan facilities from the Nationalised Banks. If FPS operator gets a loan of Rs.1.00 lakh, the amount of Rs.15,000/- is paid by the Govt. as margin money (subsidy). Government of Gujarat 12 encourages suppliers to provide goods to model FPS at reasonable rates. State Government plans to convert all FPSs into Model FPSs by 31.3.2010. There are 11,004 model FPSs at present out of the total 16,402 FPSs. 10. Whatever the orders/circulars may say an officer of the Gujarat State Civil Supplies Corporation (GSCSC) merely identifies the wheat from the stock in the FCI godown which is to be lifted by GSCSC under PDS. Thereafter the wheat is weighed in the truck by FCI and the driver is given gate-pass and weighment memo. It is the driver who takes the truck to the particular flour mill specified where the wheat supposedly is again weighed but in fact only bags are counted. After the wheat is ground into fortified atta and packed in HDPE bags/plastic bags and stapled the bags which are sent to the godowns of GSCSC where the bags are counted. Again it is the truck driver who takes the atta bags after these are loaded in the truck by the mill and brings the same to the godowns of GSCSC. For proper distribution of PDS food grain, end to end computerization is necessary. Committee would suggest bar-coding of wheat bags from FCI to flour mills. Bar-coding for wheat bags from FCI godowns to State godown may not be necessary as much as it was stated before the Committee that bags arriving from FCI godowns are opened and each bag is standardized by ensuring that each bag has 50 Kg. of food grain. 11. There is no check when the truck leaves FCI godown and reaches the flour mill and when the truck brings bags of atta from flour mill to godowns of GSCSC. There is no check of either quality of wheat coming to mill or the atta leaving the mill. It is necessary that samples of atta are taken from the flour mill and tested by an independent agency. There should be bar-coding of wheat bags from the FCI godowns and bar-coding machine reader be installed 13 at the flour mill. There can not be any compromise in the quality of the wheat and fortified atta. It is the FPS owner who lifts atta bags from GSCSC godown according to his entitlement, at his own cost of transportation. Time schedule should be strictly maintained and adhered to. Considering the time factor for consumption of atta, is essential that there should be door step delivery of the atta bags to FPS. This will also add to the income/commission earning of the FPS owner as he will save on transportation. 12. Total ration cards in the State are 123 lakhs. Out of these AAY cards are 8.1 lakh, BPL cards 25.7 lakh and APL cards 89.5 lakh. (APL is further classified into APL-1 and APL-2). Within the quota BPL beneficiary gets wheat upto 9 Kg. at the rate of Rs.2/- per Kg. For further quantity he will get wheat at the rate of Rs.5/- per Kg. APL-1 category will get 10 Kg. wheat at the rate of Rs.7/- per Kg. APL-2 category which is above one lakh per annum income will not get any PDS food grain. But it came to the knowledge of the Committee that APL beneficiaries do not draw ration as they were not even aware of their entitlement and the wheat allotted to them finds its way to open market by FPS disposing it in black market. 13. State Govt. has also taken an initiative for solving the problems of migrating families by permitting temporary extension of the validity of the ration cards to any FPS in the destination of his choice. This facility of roaming ration card is limited only for migrant families within the state. As far as identification of AAY families is concerned, State Govt. has issued 8.15 lakh ration cards after adopting laid-out criteria. It is stated that over the period from 1.7.2006 to 1.7.2009 number of AAY cards has increased from 7,15,075 to 8,15,064 as a result of a drive taken by the district officials. 14 14. There are ghost/bogus cards in circulation which is a potential source of diversion of PDS food grain to black market. There is no restriction on the issue of new ration cards but these are issued after carrying out necessary procedure and checks, particularly in BPL and AAY categories. It is stated that during the period from 1.4.2008 to 15.8.2009, 7.01 lakh ghost cards had been cancelled and pilot projects are underway to weed out bogus cards. Existence and circulation of bogus cards is serious problem in all the States. It is through the bogus cards that PDS food grain finds its way to open market thus depriving the needy of his right to PDS food grain. Bogus cards when found are just cancelled and no further action is taken either against FPS owner or the officials who had issued the bogus cards. When we put it to the officers as to why some time they took action only against FPS owner if any bogus card was found while the official concerned who had issued the ration card was not proceeded against. The answer was that if action is taken against the official either by way of suspension or prosecution, the whole system of functioning of the Department will collapse. This appeared to the Committee rather odd that a corrupt system should be allowed to be continued thus frustrating the very purpose of PDS. The Committee would suggest that a general amnesty should be announced for surrendering of bogus cards for a month or so. Thereafter door to door survey should be taken and if any bogus card is found strict action should be taken not only against the holder of the bogus ration card but also against the FPS owner and the official concerned. 15. Lately, perhaps as an afterthought, higher officers came up with the explanation that bogus cards were mostly of those persons who have migrated or perhaps died. However, the question still remains that who was drawing the food grain against those bogus cards. State Government has to give serious thought to the problem of 15 bogus cards. It is stated that a new initiative has been taken for eration cards and total computerization of TPDS. This will certainly go a long way to eradicate the flow of bogus cards. State Government has proposed Smart PDS project and IT solution for better implementation, increasing effectiveness and efficiency of TPDS. Committee has given a separate chapter on Computerization in the State. The system is in place but has been kept on hold because of Unique Identification Project by the Central Government. The Unique Identification Authority of India (UIDAI) is a body of the Central Government and is responsible for implementing the envisioned Multipurpose National Identity Card or Unique Identification Card (UID Card) project in India. 16. During the course of public hearings and also during discussions with NGOs stress was laid on the distribution of coarse grain by FPS outlets. In some pockets of the State, coarse grain i.e. maize, jowar and bajra is the staple food of most of the people. State Govt. may make a survey/mapping of those areas and these coarse grains can be distributed in those areas under PDS. This will help in two ways – the State Corporation can do the procurement of this coarse grain in the State at the MSP decided by the Central Govt., thus helping the farmers of the State in the procurement of this grain at a remunerative price and the grain so procured can be stored by the State Corporation which can be distributed under PDS in those areas where there is a demand of this grain instead of wheat and rice. This will also help the Central Govt. /FCI as they need not to transport wheat and rice for distribution in those areas, thus saving on the transportation cost and less burden on wheat and rice in PDS. State Govt. may take up this issue with the Central Govt. after comprehensive survey/mapping of the various areas of the State where there is a demand of coarse grain. 16 17. State Govt. has adopted criteria for BPL identification in 1998. BPL cards are issued to those who had income below specified limits and these limits were – for the urban areas Rs.500/- per month per person or Rs.2500/- per month per family and for rural areas Rs.323/- per month per person and Rs.1615/- per month per family. As per these criteria of State Government number of BPL cards is 25.68 lakhs. However, there are different criteria for BPL identification envisaged by the Central Government. According to Central Government estimate there are 14.51 lakh BPL families. Though the number of BPL families as per State Government estimate is higher than the estimate given by the Planning Commission, yet there is demand for BPL cards. 18. In various public meetings the Committee found that public had lot of grievances against the functioning of FPS and the officers of the Department and Corporation. The complaints made to authorities went unheeded and the attitude of the FPS owners and officers was rather rude. Most of these complaints/grievances would not have been there if there was strong vigilance and enforcement mechanism. Committee had suggested establishment of a toll-free number as helpline and holding of regular PDS Lok Adalats headed by the judicial officer of highest rank below only to the Principal District and Session Judge in the District. PDS Lok Adalat should be attended by the Collector/District Supply Officer and other concerned Officers and the complaints should be properly monitored. Committee is also suggesting appointment of Ombudsman to go into the complaints of the beneficiaries. 19. The Committee also found that there is no accountability, monitoring or enforcement. Vigilance Committees are almost nonfunctional. In various chapters of the Report Committee has 17 pointed out defects in the functioning of PDS particularly with reference to enforcement. PDS has to be streamlined. 20. Grant of licence for FPS is not a largesse which the State is bestowing on the owner. It is a well known fact that an FPS, if run honestly, will result in loss to the owner. FPSs are opened in each District every year as the policy of the State Government is that there should be an FPS for a population of 2000 in the rural areas and 5000 in the urban areas and the distance should not be more than three kilometers. There is no rationalization of ration cards and the number of ration cards with an FPS may range from 150 to 2000. For an FPS owner to sustain himself and his family, blackmarketing or diversion of PDS food grain is a rule rather an exception. In this illegal and unholy alliance depriving the poor of their right to subsidized food grain there is collusion between the FPS owners and the official concerned breeding corruption. Considering these factors it is meaningless to make categories for grant of licence to run FPS. FPS for sale of food grain is meant for the beneficiaries and not for the owner of the FPS. To illustrate, as per policy preference is to be given to unemployed educated youths and in that if it is an M.A. gets preference over B.A. and B.A. over F.A. State Government will grant a licence of FPS to a post graduate person ostensibly to earn livelihood from FPS but in fact he would not get sufficient income for him to sustain and he will have per force to indulge in black-market and bribing officials. All this to the knowledge of all concerned. This way it would appear that State Government also becomes party to breeding corruption. 21. One of the suggestions made during a public meeting was that the atta should be supplied in vacuum pack bags. It is certainly a good suggestion but the cost and technical details have to be worked out. No doubt there are many advantages if atta is supplied in a 18 vacuum pack bags particularly the shelf life of atta will increase, but then cost may be substantial. 22. Licence to run an FPS should be granted to a person of the locality who is running or capable of running kirana/grocery shop. FPS licence gives a sort of status to the holder apart from his getting income from black market of PDS food grain. In Ahmedabad, in a meeting with FPS owners the Committee met an FPS owner who contested election for MLA on three different occasions. FPS owners admitted they bribe the official concerned even to get the FPS licence and then pay bribe every month depending upon the number of ration cards attached to FPS in order to remain in the business of black marketing of PDS food grain. It is certainly a cancerous growth which has to be chopped off. PDS can function only under zero tolerance. FINAL REPORT Chapter 1 INTRODUCTION 1.1 Gujarat state came into existence as a separate State on 1st May 1960 in India. The State is situated on the west coast of India between 20-6' N to 24-42' N north latitude and 68-10’E to 74-28'E east longitude. It is bounded by the Arabian Sea in the West, by the States of Rajasthan in the North and North-East, by Madhya Pradesh in the East and by Maharashtra in the South and South East. 19 1.2 The State has an international boundary and has a common border with the Pakistan at the north-western fringe. The two deserts, one north of Kachchh and the other between Kachchh and the mainland Gujarat are saline wastes. 1.3 The State has a long coast-line of about 1600 kms. and is the longest among all States of country. For the purpose of administration, Gujarat State at present comprises of 26 districts, sub-divided into 226 talukas, having 18618 villages and 242 towns. Gujarat has geographical area of 1.96 lakh sq. kms. and accounts for 6.19 percent of the total area of the country. 1.4 According to the provisional results of Population Census 2001, the population of Gujarat as on 1st March 2001, stood at 5.06 crore, 20 including the estimated population of earthquake affected areas. The density of Gujarat is 258 persons per sq. km. in 2001. About 37.67 per cent population of Gujarat resides in urban areas (Excluding earthquake affected areas). According to the provisional results of population census 2001, the total number of households were 96.44 lakh.1 The State has 123.2 lakh ration cards. 1.5 The Committee visited the State of Gujarat in the month of August 2009. The Committee visited the Districts of 1.6 The (i) Ahmedabad (ii) Gandhinagar (iii) Panchmahal (iv) Narmada (v) Dahod (vi) Vadodara (vii) Anand (viii) Rajkot (ix) Jamnagar (x) Junagadh Committee had discussions with the Chief Secretary, Commissioner, Food and Supplies, various district Collectors and other senior officers of the department of Food & Civil Supplies connected with the Public Distribution System. 1.7 The wholesale, storage, transportation and distribution in the State are managed by the Gujarat State Civil Supplies Corporation (GSCSC) and other functionaries of the Corporation. The Committee interacted with various officials of the GSCSC. http://www.gujaratindia.com/stateprofile/profile1.htm 14.09.2009) 1 21 (visited as on 1.8 At the district level, the Public Distribution System is managed by the Joint Collector. The Committee held meetings and discussions with the Collectors and Joint Collectors of the Districts. 1.9 The retail distribution of PDS items is done through authorized Fair Price Shops and Model Fair Price Shops in the State. The Committee visited various Fair Price Shops and Model Fair Price Shops across the State. 1.10 In order to get public opinion, the Committee invited the views of the general public through news papers. The Committee also held Public meetings in Ahmedabad, Godhra, Rajkot and Junagadh. The Committee also went to the villages to meet the consumers / beneficiaries and the tribals and to the fair price shops and godowns of the GSCSC. 1.11 The State of Gujarat is distributing fortified atta to the AAY beneficiaries and the committee studied the concept pertaining to the same. The Committee also studied the computerization of PDS in the State. 22 Chapter 2 DISTRIBUTION OF FOODGRAINS TO TPDS BENEFICIARIES 2.1 The State of Gujarat has 26 districts and is sub-divided into 226 Talukas. The State has 18618 villages and 242 towns. Gujarat has geographical area of 1.96 lakh sq.kms. and accounts for 6.19 percent of the total area of the country.2 2.2 Entities Involved I. Department of Food and Civil Supplies The Principal Secretary is the senior most official. The Director, Food Controller (Ahmedabad city), Controller (Legal Metrology) and Managing Director GSCSC assists the Principal Secretary. Hierarchy in the Department is as follows Principal Secretary Director, Food and civil Supplies Department Food Controller, Ahmedabad city Collector District Supply Officer(DSO) Mamlatdaar II. 2 Food Corporation of India (FCI) http://www.gujaratindia.com/stateprofile/profile1.htm 23 The State is divided in 4 FCI district, Ahmedabad, Baroda, Rajkot and Adipur. FCI is having 5.80 lakh MT covered storage capacity and 27 Lakh MT storage capacity in cap, thus having total capacity of 6.07 lakh MT. There are 15 FCI godowns of their own and 7 CWC godowns and 3 State Govt. godowns in the State. III Gujarat State Civil Supplies Corporation Ltd. (GSCSC) The Corporation has been entrusted with the work of procuring essential commodities and arranging their distribution especially to the vulnerable sections of the society. GSCSC is the Nodal agency wholly owned by the State Government for the implementation of various schemes related to food like TPDS, MDM Anganwadi. The main activity of the Corporation is procurement, transportation, storage and distribution of essential Commodities. The annual turnover of GSCSC rose from Rs. 80 crores in year 1980-81 to Rs. 1168 crores in 2008-2009. The State has 192 block level godowns of GSCSC. Hierarchy at GSCSC at District level District Manager/ City Manger 2 Class II officers Asst. Managers Godown Mangers Senior Assistant. Assistants. 24 In a District senior most official is District Manager. Under him there are class-II officers. They look after affairs relating to Accounts and Administration. Asst. Managers directly reports to the District Manager and also supervises affairs of the Godown Manager. The Godown Managers in Godown issues stock to FPS dealers and maintains records. Under Godown Manager there are Senior Assistants and Assistants who does clerical work pertaining to Administration and Accounts. 2.3 2.3.1 Allocation of Foodgrain The Government of India allots quota of foodgrain to the State government. State government has nominated the Gujrat State Civil Supplies Corporation (GSCSC) as a State Agency. The head office of the GSCSC deposits money with the FCI which in turn issues the release orders for the grain. After receiving the release orders the GSCSC lifts the stock from the FCI godown. Two representatives of the GSCSC who are called District Godown Inspector (DGI) are present at the FCI at the time of lifting of the stock to inspect the quality and quantity of stock to be lifted. The Transportation of stock is done through Contractors appointed by GSCSC through tender process. 2.3.2 The State Government makes the district wise allocation of foodgrains. District Collector makes the Taluka wise allocation. Taluka Mamlatdar (Tehsildar) makes the allocation to the Fair Price shop keepers and issues the permit to the FPS dealer. Permit to dealer and ration cards to beneficiaries are issued by Mamlatdar in Rural Areas and in City / Municipal Corporation Areas by Zonal Officer. In few districts, it was told that FPS dealer takes sales register to Mamlatdar who checks the Closing Balance and then decides the Allocation of FPS dealer for the next month. 25 However, at Zonal office – 1 Jamnagar it was informed that the closing stock is submitted by the FPS dealer between the 1st and the 5th of each month through the ‘Stock Patra’. The Stock Patra contains the details about distribution of foodgrain i.e of the number of cards at the FPS, the number of beneficiaries who withdrew their allocation, the opening stock of the previous month, the stock received in the previous month, the present stock, the sales, the loss in transit as per permitted norms, total sales and the closing stock. A loss of upto 5% is allowed as per rules however as a general practice, the dealers do not show a loss of more than 1%- 1.5 %. It was informed that at the time of submitting the ‘Stock Patra’, the dealer is not asked for the Stock or the Sale Register to verify the details given by him. Apart from the Stock Patra, the dealer submits an Indent Form which contains his demand of ration for the month on the basis of the details given in the Stock Patra. Tehsildaar/ Mamlatdaar then gives the permit to the FPS dealer which is in triplicate, one copy for Mamlatdaar, one for dealer and one to be submitted to Godown Manager by the dealer. 2.3.3 FPS dealer makes the payment by depositing money in bank against the permit issued by Mamlatdar in rural area and Zonal officer in urban areas. He then approaches the GSCSC Godown Manager and shows the Permit and bank challan (receipt); on that basis the quantity of foodgrains is issued to the FPS dealer by Godown Manager. There is no provision to check whether the stock has reached Fair Price shop. No officer visits the shops to sign the stock register after verifying that stock lifted from GSCSC godown has reached the shop. 2.3.4 Sarpanches of Villages informed the Committee that they are not aware of the quantity of stock received by FPS dealer. 26 It is pertinent to mention that Sarpanch is the member of Vigilance Committee. Many Sarpanches of tribal villages complained that they do not have information about the quantity of stock received by the FPS dealers. The FPS dealers have to submit Stock Patra to get Permit for allocation of next month. However, the same Stock Patra is not required to be signed by members of Vigilance Committee. The Stock Patra should be certified by the Members of the Vigilance Committee to the fact that the stock mentioned was properly distributed to beneficiaries and was not diverted to ensure proper monitoring of distribution of foodgrains by FPS dealers. 2.3.5 Committee is of the view that Panchayat/ Municipal Body should be informed above the stock received at the FPS by sending a copy of allocation order and they should display the allocation at prominent place at Panchayat. System should be evolved to keep a check that right quantity and quality has reached fair price shop for distribution. 2.4 STORAGE GODOWNS The Committee visited the Camp Godown of GSCSC in Ahmedabad on 23rd August 2009 and observed following facts: i. Storage space : The Godown has capacity of 30,000 MT. There are 62 sheds in the Camp godown. ii. Staff : Senior most official is City Manager. Under him there are 2 officers to look after affairs relating to Accounts and Administration. There are 6 Asst. managers who directly report to the City Manager. Asst. Manager supervises activity of godown Manager. There are 8 Godown Managers in the 27 said Camp Godown who issue stock to FPS dealers and maintain records. Under Godown Manager there are 9 Senior Assistants and 23 Assistants who look after work pertaining to Administration and Accounts. iii. Weighment: The weigh bridge in the godown was not electronic and it could weigh maximum 30 MT weight. The Stock received in the Godown is weighed in the said Weighment Bridge. The standardization of bags had been done in the godown and there were 12 Electronic Weighment Machine in the said godown for Standardisation of bags. iv. Standardization of bags: When stock arrives at the GSCSC godown the bags are standardized. Standardization is a process by which each bag is weighed on a weighing scale to ensure that each bag contains 50 kg. grain. In case there is excess or shortage of grain, the bag is opened and standardized by adding or removing grain so that the final weight of the bag is 50.6 kg. Thus, all the bags are weighed again at GSCSC godown and standardized so far as weight is concerned. The bags are then machine stitched with normal thread by single stitching. Stamping is also done while standardization mentioning the scheme, place and year. v. views of officer and labours regarding HDPE bags: At Camp Godown, Ahmedabad, it was told that it is not easy to stack and labours often slip and get injure while doing stacking of HDPE bags. Further more than 20 bags high stacking of bags can’t be done. It is not easy for labours to stack them as by using hooks bags tear. However, for sampling the parkhi can be poked and grain can be taken out for checking the quality 28 of grain while preserving stock at godown. Apart from this there were about 25-30 labourers at the godown to load, unload and weigh the stock at the godown. These labourers are hired by a contractor. 2.4.3 Committee visited City Godown, Bedeshwar, in Jamnagar on 27th August 2009 Godown incharge Mr. R.R. Verma and Assistant Manager (Quality Control), Mr. J.V. Desai, were present. Atta bags are received from Empire Flour Mills at Rajkot. Committee observed that receipt of atta from Mill and issuance to FPS was continuous process and Godown received 800 bags on 18.7 09, 1000 bags on 1.8.09 and again 800 bags on 9.8.09. The stock received on 18.7.09 was issued between 3rd August 09 to 7th August 09. 2.4.4 The Committee visited Gandhi gram godown on 29th August 09 in the Junagarh city. Records showed that there were 46 atta bags in stock in the godown on that day. The AAY wheat atta stock was received from Vanraj Flour Mill. The date of packaging on the bags was 02.08.2009. The stock was received at the godown 03.08.2009. The Committee was informed that the atta received by 03.08.2009 will be disposed off / distributed between 1st to 10th September 2009. 2.5 Targeted Public Distribution System (TPDS) 2.5.1 The Government of India has introduced a new scheme namely “Targeted Public Distribution System” (TPDS) effective since 1st June-1997. The Government of Gujarat has also implemented this scheme, which was initially divided in two parts APL and BPL, but due to implementation of “Antyodaya Anna Yojana” since July2001, it is divided into three parts i.e. APL, BPL, AAY. 29 2.5.2 The State Government has divided beneficiaries in 4 categories as under: i. Above Poverty Line-2 (APL-2) families, having annual income above one lakh. ii. Above Poverty Line (APL-1) families, having annual income above Rs.11000 and less than one lakh. iii. Below Poverty Line (BPL) families, having annual income of Rs.11000 or less. iv. The poorest of poor families among the BPL families (Antyodaya Anna Yojana). 2.5.3 There are 1,23,19,318 ration cards in the State. The State has divided PDS beneficiaries into APL-2, APL-1, BPL and AAY. Total no. of Ration Cards in the State3 AAY- 8.1 LAKHS BPL – 25.7 LAKHS APL- 89.4 LAKHS 2.5.4 Above Poverty Line scheme: (i) Under Above Poverty Line -1 Scheme, wheat is distributed at the rate of 2.5 kg. per head and 10 kg. Maximum per card per month at the rate of Rs.7.00 per kg. and rice is distributed at the rate of 2.5 kg. per head and 10 kg. maximum per card per month at the rate of Rs.10.00 per kg. to the APL card holders. This scheme covers 89.4 lakh families of the State. In the Reply dated 23rd April 2008 Govt. has mentioned that APL families are given 2.5 kg rice per head/ per month and maximum of 10 kg @ Rs. 10 /kg. 3 Presentation by the Principal Secretary of Food and Civil Supplies Dept. before the Committee on 24th August 2009 at pg 6. 30 However during visit to state Committee was informed that presently no rice is given to the APL families. (ii) Beneficiaries under Above Poverty Line-2 category are not getting any commodity under TPDS (iii) APL Rice Under this scheme during the year 2006-07, the State Government had distributed 46297 MT of wheat and 30080 MT of rice4. As per Government of India though 1056.948 MT rice was allotted for state, only 34.398 MT rice was lifted by State Government for APL in 2006-2007. For Year 2007-2008 Central Government allotted 147.36 MT APL rice and State lifted only 51.598 MT rice. In Year 2008-2009 Central Government allotted 5.218 MT rice to State however, State lifted more than that i.e. 7.143 MT. In month of April 2009 though there was no allotment by Central Government, State lifted 0.359 MT rice. (iv) APL wheat So far as wheat is concerned following table shows the lifting by State. Year 4 Allotment of APL rice by Lifting by State Govt Central Govt. in MT MT 2006-2007 387.456 73.88 2007-2008 126.027 51.159 2008-2009 210.273 63.722 http://www.gujaratindia.com/usefulinfo/ser0708.pdf 31 (v) In the Reply dated 23rd April 2008 Govt. has mentioned that APL families are given 2.5 kg rice per head/ per month and maximum of 10 kg @ Rs. 10 /kg. However during visit to state Committee was informed that officially no rice is given to the APL families at present. All the APL-1 card holders have a grievance that they are being supplied only kerosene and they were not aware of their entitlement of wheat and stated they are not supplied wheat. Thus, the State’s initiative to create APL-1 category was a positive step. But the same become useless as the APL-1 beneficiaries are not getting any foodgrain. The foodgrain for APL beneficiaries allotted by Central Govt. is not lifted by State fully. Committee found that by seeing no. of cards it is not easy to calculate the total requirement for APL-1 beneficiaries as the entitlement fixed is on unit system. Committee observed that though some lifting has been done by State government for rice and wheat in APL category non of the APL-1 beneficiaries whom Committee met was getting foodgrain. All of them stated that they only get kerosene oil that too less in quantity. It is worth noting that in year 2006-2007, 2007-2008, 2008-2009 APL foodgrain (rice and wheat) was allotted by Central Government yet State Government lifted only 7.497 % , 37.587 %,32.885 % respectively . The reason for lesser lifting is not clear. State has created APL-1 which is similar to Marginally Above poverty line families as suggested by Committee in Delhi Report. Committee observed that foodgrain entitlement fixed for APL-1 beneficiaries is less and is not 35 kg. (vi) Committee visited villages Khojalvasa, Nada in Sehera Taluk, Yeral in Kalol Taluk, Paroli in Gogamba Taluk in Panchmahal Ditrict and found that none of the APL-1 beneficiaries were aware of the fact that they are entitled to get wheat also. Soma Bhai (APL-1 card 0010532) and the family of Natwar Singh Val Singh (APL card no 0011171) of Khojalvasa village stated that they do not get 32 foodgrain. APL beneficiaries in Aslali village, Taluk Draskoi Ahmedabad stated that they only get kerosene oil and do not get foodgrain. They were not aware of their entitlements of APL rice. During visit to beneficiaries and FPS owned by Sureshbhai Ramnesh bhai Chorwada, in Ambedkar Nagar in Junagarh district the Committee found the FPS was closed and the beneficiaries had following complaints ï‚· APl – 1, card holders informed by the dealer that they are only entitled to Kerosene. ï‚· The APL – 1, card holders were not supplied Wheat though entitled and though demanded by them. ï‚· Shop opening for only 2 hours in a day and that too only for 15 days. 2.5.5 i. Below Poverty Line Scheme: Under this scheme, 1.5 kg. wheat per head and maximum 9 kg. wheat per card per month is distributed at the rate of Rs.2 per kg. 1 kg. rice per head and maximum 3.5 kg. rice per card per month is distributed at the rate of Rs.3 per kg. to the BPL card holders. In addition of above quantity 5 kg. wheat @ Rs. 5 per kg and 2.5 kg. rice @ Rs.6.70 per kg is distributed to the BPL families. Presently this scheme covers 25.7 lakh families of the State. ii. Observation regarding BPL beneficiaries in different villages BPL card holder: Shanta Ben of Nada Village stated that she purchases 5 kg wheat usually though it depends upon the availability of money. Laddu Ben Udaji Thakur BPL beneficiary in Aslali Village Ahmedabad got 2 kg rice and one kg sugar till March and she paid 20 Rs for it. She does not buy wheat as she gets wheat from the place where she works as labour. She earns Rs. 40 per day as labourer. As FPS dealer does not give on credit so they prefer to buy from market. Balu Singh Gandaji Thakhur another BPL 33 beneficiary of same village gets kerosene oil, FPS dealer sell 2 kg sugar for Rs. 64. no entry on card regarding that. Wheat and rice is not given by FPS dealer 2.5.6 i. Antyodaya Anna Yojana : The poorest of poor families are covered under this scheme. As per the target given by Government of India, the State Government has covered 8.1 lakh families. The scheme has been implemented since July-2001. Under this scheme 28 kg wheat was at the rate of Rs.2 and rice was distributed 7 kg. @ Rs.3 per card per month from October- 2004 to May-2006. From June2006 Government of Gujarat has decided to distribute 19 kg. wheat and 16 kg. rice i.e. 35 kg. total foodgrain. The distribution price has been kept the same. However, presently 16.7 kg wheat atta @ Rs. 38 per bag and 16 kg Rice@ Rs. 3 per kg is given to every AAY family. ii. Observation regarding AAY beneficiaries in different villages: AAY beneficiary in Paroli village, Taluk Gogamba, Dist. Panchmahal informed that she get one bag of atta, 6 kg of rice and 2.5 kg sugar for which she pays Rs.100. She gets 7 litre of K. oil for which she pays Rs. 65/- thus in total she pays rs.165. Kamlaben Jeshaji Thakur residing in Aslali village ,Taluk Draskoi, Ahmedabad, stated that she gets 5 litre kerosence. She is the only member in family and is very old lady of more than 75 years age. She stated she went to Tehsildar who converted card from APL to BPL by writing BPL on the Card by pen. It is submitted as per the AAY norms she should be given AAY card however, she had APL-1 card. Manually converting APL-1 card to BPL card is useless and it won’t help beneficiaries. 34 2.5.7 Present Scale of Distribution of Essential Commodities, Issue Price thereof: CATEGORY BPL BPL Sp BPL Total allocation of BPL AAY APL1 APL -2 2.5.8 WHEAT 1.5 kg per head and maximum 9 kg per head @Rs2/kg 5kg@Rs 5/kg 14 kg wheat RICE 1 kg per head and maximum 3.5kg @ 3Rs./kg Total Foodgrain in Kg. 2.5kg @6.70/kg 6 kg Rice 20 kg 16.70 kg Atta @ Rs 38 per bag 2.5 kg per head /per month and maximum limit is 10 kg per card @ Rs 7 per kg. 16 kg Rice @Rs 3/per kg 32.70 kg In the Reply dated 23nd April 2008 Govt. has mentioned that APL families are given 2.5 kg rice per head/ per month and maximum of 10 kg @ Rs. 10 /kg. However during visit to state from 21st Aug’09 to 30th Aug’09 Committee was informed that presently no rice is given to the APL families. - 2.5 kg per head and maximum upto 10 kg However, Committee found that no Foodgrain is given to APL-1 beneficiaries and all the beneficiaries with whom Committee interacted were unaware of their entitlement of foodgrain. - - As per the directions of the Hon’ble Supreme Court, the beneficiaries are entitled to 35 kg of foodgrain. Thus, considering that a family has 5 members on an average, if the State Government follows the unit system and distributes foodgrain as per the number of members in family, it should be 7 kg per unit. The State is however distributing lesser quantity to individual beneficiary. 2.5.9 Lifting of grain by the State BPL – 92.44% AAY – 98% APL – 34% 35 2.5.10 Free of Cost foodgrain for attaining Food security for starving and malnourished. State Government has decided procedure to give foodgrain free of cost to prevent deaths due to starvation or malnutrition. District Supply Officer and TaluK Mamlatdar are empowered to give 10 quintal foodgrain per month to actual beneficiary of scheme after self verification and inspection. Under this scheme following persons are entitled to get foodgrain free of cost. 1. Person / Family who has no ration card. 2. Poor shelter less persons and hospitalized patients who require foodgrain 3. Labourers who are unable to work 4. Every such family is eligible for 10-15 kg foodgrain free of cost per month for six months. 2.5.11 During the course of public hearings and also during discussions with NGOs stress was laid on the distribution of coarse grain by FPS outlets. In some pockets of the State, coarse grain i.e. maize, jowar and bajra is the staple food of most of the people. State Govt. may make a survey/mapping of those areas and these coarse grains can be distributed in those areas under PDS. This will help in two ways – the State Corporation can do the procurement of this coarse grain in the State at the MSP decided by the Central Govt., thus helping the farmers of the State in the procurement of this grain at a remunerative price and the grain so procured can be stored by the State Corporation which can be distributed under PDS in those areas where there is a demand of this grain instead of wheat and rice. This will also help the Central Govt. /FCI as they need not to transport wheat and rice for distribution in those areas, thus saving on the transportation cost and less burden on wheat and rice in PDS. State Govt. may take up this issue with the Central Govt. after comprehensive 36 survey/mapping of the various areas of the State where there is a demand of coarse grain. 2.5.12 Observations regarding Functioning of Fair Price shops in Gujarat and Grievances of Beneficiaries There are 16402 Fair Price shops in the State of Gujrat. State Government appoints Fair Price Shop dealer for population of about 2000 in rural areas and 5000 in Urban areas and if distance of shop from residence of beneficiaries is more than 3 km. In order to make FPS viable retail outlet Government encouraged FPS dealers to convert their routine FPSs into model FPSs. There are total 16,402 FPS. 11,004 model FPSs at present out of the Committee was informed by the Principal secretary of Department of Food and Civil Supplies that in remote salt producing areas , GSCSC operates 4 mobile Vans in 4 Districts. These mobile Vans sell PDS as well as non- PDS items to the people living in these areas at their door step. Committee visited many Fair price shops including Model fair price shops and observed following: 1. List of beneficiaries attached to a Shop was not available with the dealers of the Shop visited by the Committee. 2. Dealers stated that No. of persons in a family is not known to dealers, and when they issue Ration they check the Ration card as the same is written on ration card and they give ration by seeing the units mentioned on the card. 3. There were no signature of beneficiaries on Sales Register. The Dealer stated entry in Sales register is not made at the time of sale and same is filled later on. As there is receipt system and he gives receipt to beneficiaries, he later does the accounting and fills sales register. 37 4. Shops do not open regularly. For instance, there were two Fair price shop in the Aslali village, one conventional Fair Price shop and other Model Fair price shop Both were closed. shop of Ganesh Mal Hansraj ji Purohit Fair price at Kalupur was found closed. The FPS shop for Village Anadu , Taluka Dediapada , Narmada District is in village Patvali and dealer opens shop only for 5-7 days. The distribution of foodgrain to beneficiaries is irregular and in adequate.5 5. Beneficiaries in Aslali village, Draskoi District, Ahmedabad stated i. The dealer opens the shop only twice a week. ii. Many of the ration cards did not have leaflets for the year 2009 and thus no entries were being made by the dealer on the card. The beneficiaries had not obtained a fresh ration card once leaflets of the previous one was over. iii. The AAY beneficiaries used to take atta but it was of bad quality and inedible so they have started taking wheat grain instead. How the dealer managed to allocate wheat grain to AAY beneficiaries could not be ascertained as the shop was closed. iv. Ration cards of some beneficiaries had been lying at the FPS for the past 2-3 years. Though they were getting their monthly entitlement of ration. v. BPL beneficiaries were not getting ration in the village. FPS dealers told them that government is not issuing any ration for their category. vi. Few beneficiaries who deserved to be in AAY category had APL-1 card. 6. Dealers stated they do not receive sample of grains from GSCSC. Representation of Residents of Village Anadu, Taluka Dediapada, Narmada District. 5 38 7. FPS dealers were indulging in malpractices like incorrectly filling entries in the ration cards of the beneficiaries. For instance on inspection of records of FPS dealer Narendra Suresh Bhai Vaghela, Registration No.09133 at Shahibag Ahmedabad, he was found to make false entries in the Register. 8. The Committee visited the FPS of Haroon A. Bakhar (License No.22/04) located in Satpur Society, Faizalpur Road in Godhra Dealer was running shop since 1998. The Committee inspected the stock register and found that in every commodity the FPS dealer had accounted for the loss of grain. The Stock register for wheat showed a loss of 2.5 kg. for 3 days. It was explained to the Committee by the officials that a loss of 1% was allowed towards transportation. The FPS dealer in turn stated that this loss was towards spillage. The Committee found that there was a lot of discrepancy in the closing stock reflected in the stock register and the actual stock present in the FPS. Closing stock of rice was reflected as 3.61 Quintal whereas only 0.15 Quintal was available in stock whereas closing stock of wheat was reflected as 6.81 Quintal whereas only 0.50 Quintal was available in stock. Furthermore, closing stock of atta was reflected as 41 bags whereas only 13 bags were available in stock. The inspector was directed to file a report before the Committee with regard to the action taken against the FPS dealer with respect to the above discrepancies. The Committee also spoke to a large number of beneficiaries who had gathered around the FPS. They complained of various problems like bad quality of wheat and atta and incorrect entries by the FPS dealer in their ration cards. They also complained of less allocation of grain. 9. Committee met few Beneficiaries of Kalupur in Ahmedabad. Makshud Bhai, Md. Umar Bhai stated APL -1 beneficiary do not 39 take foodgrain from Firoz Store. They also stated that lorry / Hawkers sell kerosene oil only 3 days in a month at 4 a.m they also black market kerosene oil @ Rs. 30 per litre. Price at which Government gives Kerosene oil to PDS beneficiaries is Rs. 8.80 /per litre. 10. At Aman Park Colony (Rehabilitated Colony), Satpur in Godhra, the Committee spoke to a number of AAY beneficiaries mainly with regard to the atta received by them. The beneficiaries in general were not satisfied with the quality of atta which they felt was too coarse and had a high proportion of bran. The Committee took a sample of atta from a beneficiary. The beneficiary informed that sometimes the atta is of even worse quality. Upon further enquiry the beneficiaries informed the Committee that they did not have a problem with fortification of atta per se, however, they are not satisfied with the quality of the atta. They stated that they often find it too coarse and with a high proportion of bran. They also find insects in the atta. 11. The Committee spoke to a number of beneficiaries at village Jasalpur, Rajpeepla in Narmada District. most of whom were being overcharged by the FPS dealer. A number of beneficiaries were also unaware of their actual entitlement. Some AAY beneficiaries informed that some times they get wheat grain instead of atta. The Committee received the complaints against atta regarding high chaff content, Presence of insects, Consumption of which causes stomach indigestion. None of the APL 1 beneficiaries were aware that they were entitled to wheat grain. Thus they did not ask for it. The FPS dealer of these Beneficiaries Mr. Ramesh Bhai Machhi stated that he did not receive the entire allocation. 40 12. Village Gadeth, Rajpeepla in Narmada district is the village of forest tribals who are doing mazdoori on agricultural land. They were not aware of their actual entitlement of ration. They also complained of being wrongly identified as BPL instead of AAY. They had no complaints against the FPS dealer. 13. Visit to Siddhivinayak Trust FPS in Rajkot reveals the following details pertaining to AAY wheat flour distribution i. on 01.08.09 Stock came at GSCSC godown. ii. On 07.08.09 it was issued to the FPS. iii. On 08.08.09 it was received at the FPS iv. On 24.08.09 the last bag was distributed to the beneficiary. Thus, 25 days had already lapsed by the time the atta reached the beneficiary. Besides this, the number of days at the flour mill, the days from the Mill to the godown have not been taken into account Some of the atta bags at the FPS did not bear the date of packaging. 14. Bileshwar Grahak Sarkari Bhandar License No.63/05 situated at Gandhigram, Junagarh. Name of the dealer is Rajabhai. The Committee spoke to a number of beneficiaries in the colony in which the said FPS is functioning found the following : i. The dealer was overcharging to the tune of about Rs.15/from beneficiaries who purchased wheat, rice and sugar. ii. Many AAY beneficiary strongly complained against the quality of the atta being given to them under PDS. They complained that it was either of bad quality or so coarse as to make it inedible. 41 iii. None of the of the APL 1 beneficiaries were receiving any ration other than kerosene. They were not even aware that they are entitled to wheat as well. 2.6 FINDINGS 1. There was complaint about bad quality of wheat and atta provided to the beneficiaries. 2. No sample is issued by GSCSC to FPS. 3. Shops do not open daily in villages, though MFPS are better option still committee found that MFPS also do not open daily in rural areas. 4. APL-1 Beneficiaries are not getting ration and they were not aware of their entitlement. 5. BPL beneficiaries at some places are not getting foodgrain and they are also not aware about their entitlements and are told by the FPS dealers that no ration has been allotted by Government for them. 6. As per the directions of the Hon’ble Supreme Court, the beneficiaries are entitled to 35 kg of foodgrain. Thus, considering that a family has 5 members on an average, If State Government follows the unit system and distributes foodgrain as per the number of members in family, it should be 7 kg per unit. The State is however distributing lesser quantity. 7. Atta bags contain 40-50% chaff and is often insect infested. 8. At some places it was found that beneficiaries were not aware of rates and FPS dealer was charging higher rates. 9. Lack of awareness among beneficiaries about their rights and also about the grievance redressal mechanism. People do not know which authority they should approach to get their problems solved. 42 10. List of BPL beneficiaries was not available at shops visited by the Committee. 11. The sales Registers maintained by all the FPS dealers do not contain signatures of beneficiaries. 12. Sarpanches of Villages are not aware of the quantity of stock received by FPS dealer. It is pertinent to mention that Sarpanch is the member of Vigilance Committee. Many Sarpanches of tribal villages complained that they do not have information about the quantity of stock received by the FPS dealers. 13. The FPS dealers have to submit Stock Patra to get Permit for allocation of next month. However, the same Stock Patra is not required to be signed by members of Vigilance Committee. The members of the Vigilance committee should certify the Stock Patra that the stock mentioned was properly distributed to beneficiaries and was not diverted. Thus, proper monitoring of distribution of foodgrains by FPS dealers be done. 14. There is no check regarding the quantity received or lifted by FPS dealer from GSCSC as no officer visit the FPS shop to sign the stock register. 43 Chapter 3 APPOINTMENT OF FAIR PRICE SHOP DEALERS 3.1 Government of Gujarat vide their Order dated 31st May, 2004 regulated the licences to Fair Price Shops in the State. This Order is called as Gujarat Essential Commodities (licencing to Fair Price Shops) Order 2004. This order has been issued by the Government of Gujarat in exercising powers conferred by Section 3 of the Essential Commodities Act, 1955 and the Order of the Government of India, Ministry of Consumer Affairs, Food & Public Distribution, Department of Food & Public Distribution No. GSR / 630 (E) dated 31st August, 2001 which is popularly called Public Distribution (Control) Order, 2001. 3.2 Procedure for allotment of Fair Price Shops: The procedure for allotment of Fair Price Shops in Gujarat has been adopted as per the Government Resolution No.VBD/10/2002/487/C dated 30.04.2002 and 31.05.2002 of the Department of Food, Civil Supplies & Consumer Affairs, Government of Gujarat. As per the above mentioned resolutions, the earlier resolutions for governing the procedure for the allotment of FPSs have been repealed and now the resolution dated 30.04.2002 and 31.05.2002 are relevant and in force for allotment of FPSs. 3.3 (1) Norms for opening the shops:One shop for population of every 5000 in urban areas of the State. (2) One shop for population of every 2000 in rural of the State. The village having less population is connected to the nearest shop provided that by doing so the distance between such village and shop generally should not be more than 3 km. If the distance of 44 a village having population less than 2000 exceeds 3 km., one shop may be sanctioned for such village irrespective of a population of the village. (3) There is also separate arrangement of the Gujarat State Civil Supplies Corporation (GSCSC) for running mobile shops in inaccessible, tribal and areas backward in other respects. There are no such binding norms for mobile shops. Government of Gujarat informed that in remote areas GSCSC operates four mobile vans in 4 districts. These mobile shops sell PDS as well non-PDS items to the people living in these areas at their door step. Details are as follows:District Taluka Kachchh Rapar Patan Santalpur Rajkot Maliya-Miyana Surendranagar Halvad Patdi Dhrangadhra (4) State Government has authorized the concerned officers of the Department to give sanction for opening shops on temporary or permanent basis relaxing the above mentioned norms to meet the requirement in inaccessible and tribal areas as well as scarcity, semi scarcity, lean agriculture areas or in order to meet the situation in other extraordinary circumstances. The Competent authority shall immediately send the report to the State Government in such situation. 3.4 Opening of new Fair Price Shops: 45 3.4.1 Reasons for opening of new Fair Price Shops may be – dismissal of the dealership, opening of new shop due to increase in the number of cards and attachment of the cards on rationalization. Distance condition, tribal and inaccessible areas. Vacancy is advertised indicating the category to whom the FPS is to be allotted as per the reservation roaster adopted for this purpose. The reservation adopted by the State Government is as follows:(i) The village in which there is population of ST at 50% or more, in such villages the shop is to be allotted to the candidate of SC, ST only. While in the other areas allotment is to be made as per percentage as mentioned below:(a) 7% shops are to be allotted to the educated unemployed candidate of SC. (b) 27% to be allotted to the candidates of SEBC. (c) Rest of the shops can be allotted to educated and unemployed of other classes. (d) 3% reservation for physically handicapped persons. (e) The above reservation is to be considered Taluka-wise and the Taluka Mamlatdar is required to maintain register for this purpose and the Collector is to verify implementation of the reservation. (f) In case educated and unemployed persons are not found the Sahakari Mandlis (Co-operative Societies) are considered for allotment of shops. There is a condition that Sahakari Mandlis should have registration before 3 years from the date of advertisement and that should be graded as either ‘A” or “B” by audit. Only one shop can be allotted to such Mandli / Co- operative Society. 46 (ii) There should a minimum 200 sq. ft. land in possession of applicant of his own or rented and in the big city like Ahmedabad, Vadodara., Rajkot, Bhavnagar, Jamnagar, Surat and Junagadh and in Municipal Corporation areas, the space requirement is 100 sq. ft. (iii) The applicant should be in position to invest at least Rs.10,000/. (iv) Age of the applicant should be 18 years and not more than 35 years. (v) Minimum educational qualification is 10th standard. (vi) The applicant should be resident of the village / ward for the last 10 years. (vii) A format has been prescribed for applying for the allotment of FPS. (viii) Only one member of the family can be allotted the FPS. (ix) The towns having population of 15,000 or more in the State are considered as city areas. (x) Educated unemployed means any person who has passed SSC or equivalent exam and has not service or business and who has not income and such candidate is less than 35 years. 3.5 Resolution dated 21.08.2006 Through another resolution dated the 21.08.2006 the Government of Gujarat decided that the Bachelor educated unemployed will be given priority in the educated unemployed category. By the same 47 resolution it has been stipulated that the candidates with the higher qualification will get priority. In case the applicants have same qualification then the applicant having more percentage will be given priority. 3.6 Processing of the applications 3.6.1 On receipt of the applications in pursuance of the advertisement the Mamalatdar recommends the qualified candidates after consideration by the Committee constituted for this purpose. The members of the Taluka Civil Supplies Advisory Committee are as follows. 1. Mamalatdar 2. Taluka Panchayat President 3. Local MLA 4. Home Guard Officer 5. Representative of FPS owners 3.6.2 The above mentioned Committee prepares the priority list and recommends the same to the District Civil Supplies Advisory Committee. 3.6.3 District Civil Supplies Advisory Committee further recommends the priority list to the District Collector as per Government norms. The District Advisory Committee consists of – i. All MLAs of the District ii. All MPs iii. District Panchayat President iv. Chairman of Social Justice Deptt. v. Food & Supply Controller vi. Registrar Consumer Forum vii. Representative of Grahak Suraksha Mandal 48 viii. Representative of Yuva Mandal 3.6.4 As per the recommendation of District Advisory Committee and as per the Government Rules, FPS dealership is granted by Collector. 3.6.5 Panel is prepared for three eligible persons for one FPS dealership. In case applicant at No.1 is not found interested the next recommended candidates are considered for allotment of FPS dealership. 3.7 Appeal and revision There is a provision of appeal and revision for the unsuccessful applicants. 3.8 Observations of the Committee 3.8.1 Grant of licence is not a largess which the State is bestowing on the FPS dealer. It is a well known fact that an FPS, if run honestly, will result in loss to the owner. Perhaps FPSs are opened in each District every year as the policy of the State Government is that there should be an FPS for a population of 2000 in the rural areas and 5000 in the urban areas and the distance of one FPS from residence of beneficiary should not be more than three kilometers. There is no rationalization of ration cards and the number of ration cards with an FPS may range from 150 to 2000. For an FPS owner to sustain himself and his family, black-marketing or diversion of PDS food grain is a rule rather an exception. In this unholy deal there is collusion between the FPS owners and the official concerned breeding corruption. Considering these factors, it is meaningless to make categories for grant of licence to run FPS. PDS food grain in the FPS is meant for the beneficiaries and not for the owner of the FPS. 49 3.8.2 The Committee during the visit to the State perused some of the files pertaining to the grant of licences in some districts. It is observed that there are number of applicants for getting the licence of the FPS. On the one hand there is a complaint from the FPS dealers that their income is very low and they cannot survive on the basis of the income of FPS and pleaded that the Commission may be increased for their survival. On the other hand there is a great demand for FPS dealership. This paradoxical situation needs to be analysed critically. It is no secret that FPS dealer cannot earnestly earn enough to sustain himself and his family. He indulges in black marketing. At the same time he gets a status, being the holder of licence for FPS. All the FPS owners who met the Committee said they were having side business. One FPS owners who met the Committee said they were having side business. One FPS owner even contested for election of MLA. These FPS owner are not interested in running FPS regularly unless they have kirana / grocery 3.8.3 The Committee observed that FPS as per the present system of commission is not a viable proposition. Study of the Committee shows that merely increasing the commission will not result in making the FPS a profitable or viable proposition. The Committee is of the view that the concept of stand alone FPS should be changed. It should be the condition of FPS licence that the dealer runs a kirana / grocery shop. He should be permitted to sell all items except non-PDS rice and wheat. It is well documented fact that the FPS owner is in business for the purpose of diversion or for political influence or other influence that he can wield by being an FPS retailer. There is a massive corruption woven around it where the participants are the shopkeepers, officials of the department / Corporation, transporters and the politicians. Though there is clamour for allotment of FPS, the FPS does not rehabilitate or 50 support sustenance to any category or gender, it rather breeds corruption. 3.8.4 The Gujarat Government’s endeavour to convert the FPS into model FPS is an earnest effort for making the FPS viable. By converting the routine FPSs into a model FPS or village mall the income of the dealers have increased and now they are in a position to earn more and can support and sustain their family. More efforts may be made by the State Government to provide all possible assistance to the FPS dealers in converting their traditional shops into the model FPS. The Committee is also of the view that the reservation for various categories provided in the State Government’s Order appears rather unnecessary. FPS licences should be allotted to persons of the locality who are already running kirana / grocery shops and who have the sufficient funds, sufficient space to run the FPS and capable of converting the traditional FPS into village mall or model FPS to make the FPS viable. This will help in checking the diversion and making the PDS really worthwhile for the targeted population for which the scheme was introduced by Government of India. 51 Chapter 4 VIABILITY AND MODEL FAIR PRICE SHOPS 4.1 Viability of FPS is linked with the rate of commission to be paid to FPS dealers. The Committee discussed the issue of viability with FPS owners and their associations, government officials and also invited suggestions from the public. 4.2 Viability of Fair Price Shop is critical to sustenance of Public Distribution System and to minimize leakages of PDS grains. The number of ration cards attached to FPS in each category, offtake of grains, margin on commodities, cost incurred on transport and handling, rents etc. are the determinants of viability of Fair Price Shops. 4.3 Programme Evaluation Organisation (PEO) under Planning Commission in its evaluation Report on TPDS defined Viability of FPS to mean an annual return of 12% or more on the working capital.6 4.4 Average gross income of an FPS is calculated as an average of the total margins generated from the sale of sugar, kerosene, rice and wheat (APL, BPL, AAY) and other receipts out to the sale of gunny bag in which PDS grains are packed and sent in to the FPS. 4.5 The PEO report, 2005 brings out the importance of kerosene in the income composition of the FPS. The Report states that the income from kerosene almost equals the combined share of income generated from sale of BPL rice and wheat and thus speaks of the PEO, Performance Evaluation of Targeted Public Distribution System-2005, (at pg vi and 50). 6 52 importance of keeping kerosene within the PDS retail trading to improve their viability. 4.6 The Gujarat State Civil Supplies Department provided the Committee with the following calculation with respect to viability of FPS. Cards – BPL (including Special BPL) – 400; AAY – 100 Commodity BPL Wheat & Rice Fortified Atta AAY Rice Sugar Gunny Sugar Gunny Total S. No. 1. 2. 3. 4. 5. 6. Quantity 80 quintals 100 bags 16 quintals 12 quintals 96 bags 12 bags Commission Income Rs.35/Rs. 9.10/Rs.35/Rs.10/Rs.13 per bag Rs.25 per bag Particulars Building Rent Light Bills Stationery Expenses Helper Telephone Bills Transportation Total Urban 4.7 Rural 1000 200 200 1500 100 1500 4500 Net Income (Income – Expenditure) 2800 910 560 120 1248 300 5938 500 100 200 1000 100 1500 3400 Urban 1438 Rural 2538 However, it stated that the figures taken by the Department are not correct. The following is a more likely position with the following alterations (i) Sugar is @ 2.5 kg per card (ii) The actual number of bags are calculated on the basis that every quintal will result into 2 empty gunny bags Commodity BPL Wheat & Rice Quantity 80 quintals Commission Rs.35/53 Income 2800 Fortified Atta AAY Rice Sugar Gunny Sugar Gunny Total 100 bags 16 quintals 12.50quintals 192 bags 13 bags Rs. 9.10/Rs.35/Rs.10/Rs.13 per bag Rs.25 per bag Net Income (Income – Expenditure) 4.8 Urban 2768 910 560 125 2548 325 7268 Rural 3868 The FPS owners were also asked to submit a chart on their viability and they submitted the following expenses for each FPS irrespective of the number of cards attached to the FPS. Expenses per month: Particulars Shop Rental Stationery (Books, Bill Book etc.) Electricity Helper Labour Municipal Tax Total 4.9 Amount (in Rs.) 3000 500 500 3000 250 400 7650 The dealers stated that they also had to pay bribe running into lakhs for obtaining a FPS. They also put the following points before the Committee – - The Commission should be increased from 4% to 10% - Sufficient quantity of food grain is not given to FPS. Further, Ahmedabad should be treated as Mega City and extra grain may be allotted to the FPS located in Ahmedabad 4.10 FPS dealers have to incur huge expenses in the city for running PDS operations from the FPS shop. Thus, compared to the expenses the income was too low, in fact some times they had to incur loss. The FPS owners wanted the commission to be increased from 4% to 10%. The Department calculated the income on the basis of an 54 average of 400 BPL Cards and 100 AAY Cards for sale of Wheat, Rice and Fortified Atta at Rs 6000/- per month. The expenses were calculated to be at Rs. 4500/- for shops in urban areas and at Rs. 3400/-for shops in rural areas. It was seen that considering the income and expenses, there is hardly any income for FPS owner to earn his livelihood having a family of 5 members. 4.11 The following is the viability of few FPS visited by the Committee in the State of Gujarat 1. Visit to FPS dealer at Gandhigram, Junagarh FPS Bileshwar Grahak Sarkari Bhandar. FPS dealer Rajabhai. He is running the shop since 1992. Licence No.63/05. No. of cards - 1712 AAY – 90; BPL – 356; APL 1 – 1256; APL 2 – 10 Commodity Wheat Fortified Atta Rice Sugar Gunny Total Quantity 175.44 quintals 90 bags 35.76 quintals 8.92 quintals 441 bags Expenditure Rent Electricity Helper Stationery & Miscellaneous Charges Transportation Total Commission Income Rs.35/6140.40 Rs. 9.10/819.00 Rs.35/1251.60 Rs.13.94/124.34 Rs.10 per bag 4410.00 12745.34 Amount 1500 300 2000 100 4410 8310 Net Income (Income – Expenditure) 4435.34 2. Visit to FPS dealer at Saliya, Morwa Taluka The said FPS was being run by a Saliya Arthshan Seva Sarkari Mandali, a Cooperative Society 55 No. of Cards - 552 AAY – 43; BPL – 46; APL – 463 Commodity Wheat Fortified Atta Rice Sugar Gunny Total Quantity 52.74 quintals 43 bags 9.64 quintals 1.78 quintals 129 bags Expenditure Salary Electricity Stationery & Miscellaneous Charges Transportation Total Commission Income Rs.35/1845.90 Rs. 9.10/391.30 Rs.35/337.40 Rs.13.94/24.81 Rs.10 per bag 1290.00 3889.41 Amount 2000 750 100 850 3700 Net Income (Income – Expenditure) 4.12 189.41 Apart from this there was also some other income from kerosene for which the person incharge of the FPS was not able to give any details. He stated that the profit from the shop was around Rs. 3,000/- per month. 4.13 Model Fair Price Shops 4.13.1 Gujarat is the first State in India, which has presented a new concept of Fair Price Shop viz., a model centre, which would be beneficial to the shopkeepers running the FPS and also attract more customers to these shops. At present, the shopkeepers of the FPS get Rs. 1500/- to Rs. 3000/- per month towards commission or even suffer loss depending upon the number of cards attached to the FPS. 4.13.2 To improve the economic viability of the FPS, the Government of Gujrat has permitted the FPSs to sell other items. They can have 56 distributorship or agency of various products, so that they can sell a variety of goods and services, in addition to rationed (essential) commodities. These are now called the model Fair Price Shops (MFPs) and are run on the concept of village malls. 4.13.3 With a view to increasing their income, MFPs are allowed to sell various commodities, like packaged foods, cosmetics, mobile recharge coupons, non-subsidized LPG cylinders, fertilizers, certified seeds, toiletries detergents, etc. Other products include PLI policy, ST bus bookings, STD telephone, pharmaceuticals and bio-diesel. 4.13.4 To increase the clientele and attract more consumers, the MFPs are going through a face-lift in looks as well as attitude which is expected to be consumer-friendly. The MFPSs owners have been given training at Ahmedabad Management Association. An MFPS requires two or three windows, the articles arranged in an attractive manner, facility of sitting for the consumers. 4.13.5 In order to see that, they may be able to effect the said changes, financial linkages have been provided to FPSs. For upgradation, the State Government ties up with the State Bank of India to advance loans to FPS owners. The State Bank is holding “Loan Mela” in all Districts to promote renovation of MFPSs. 4.13.6 National Institution of Designing (NID), Ahmedabad has developed uniform design and colour code for the MFPs. 4.13.7 Formation of Vigilance Committee at Village level would take stock of the MFPs activities and ensure that there is no diversion of the quota, and at the same time demand, supply and nutrition issues are converged at village level. 57 4.13.8 With the initiation of such Fair Price Model Centres, a variety of articles, which are useful to the customers, will be made available at these shops and the business of the shopkeeper also will increase, and his profit will also rise. At the same time, the goods, which were used to be diverted and disposed elsewhere from such FPS, would also stop. The scheme has raised the monthly income of the shopkeepers, which is estimated to be Rs. 2,000/- (Rupees Two Thousand) to Rs. 10,000/- (Rupees Ten Thousand). 4.13.9 One more advantage of the said MFPS is that, because of their creation in the villages, the people residing in the rural areas would get such articles and services in their own villages and they would not have to go to the cities for getting the same. As a result, time and money of the people living in the rural areas would be saved. Thus, this mall may also be styled as the ‘Rural Mall’. 4.13.10 The Committee also visited a few Model FPS in the State of Gujarat and found the concept of Model FPS was very successful 1. Visit to Model FPS at Dariyapur, Ahmedabad Name of dealer – Pravin Bhai Bhogilal Bhavsar Shop No.10144 No. of Cards – 1924 APL 1- 1540; APL 2 – 28; BPL – 311; AAY – 45 Commodity Wheat Fortified Atta Rice Sugar Gunny Total Quantity 58.94 quintals 45 bags 25.86 quintals 7.12 quintals 184 bags Expenditure Commission Rs.35/Rs. 9.10/Rs.35/Rs.13.94/Rs.7 per bag Amount 58 Income 2062.90 409.50 905.10 99.25 1288.00 4764.75 Rent Electricity Helper Stationery & Miscellaneous Charges Transportation Total 0 250 1600 100 700 2650 Net Income (Income – Expenditure) 2114.75 The dealer stated that his profit from PDS items was Rs.1500/- to Rs.2000/-. His total profit from the Model FPS i.e. by selling other grocery items was Rs.4000/- to Rs.5000/-. The shop remains open throughout the day. 2. Model FPS at Bodidra, Godhra Licence No. 08/04. He is running the shop since 1935. Name of dealer – S. J. Shah The shop was converted into Model FPS in 2006. No. of cards – 839 AAY – 78; BPL – 255; APL – 506 Apart from this he has 115 cards of Gas connections. He is running a huge Kirana shop and was is selling clothes, jewellery and other assorted items. Commodity Wheat Fortified Atta Rice Sugar Gunny Total Quantity 86.30 quintals 78 bags 27.78 quintals 6.66 quintals 242 bags Total Expenditure of Model FPS Rent Electricity Helpers Stationery & Miscellaneous Charges Transportation Commission Income Rs.35/3020.50 Rs. 9.10/709.80 Rs.35/972.30 Rs.13.94/99.84 Rs.11 per bag 2662.00 7464.44 Amount 0 6000 7500 100 1130 59 Total 20730 Net Income (Income – Expenditure) (-)13265.56 The above figure is negative as the expenses are for running the entire Model FPS whereas the income is only from PDS items. The dealer stated that the income from PDS items was approximately Rs.4,000/-. He stated that his income from the shop is Rs.3 Lakhs per year (Rs.25,000/- per month). The shop is being run by 2 brothers and they also have a family cloth business. Apart from this they also own a vast agricultural land of which they had also donated 3 acres for a local school 3. Model FPS, Piplod Name of the dealer – H.Y. Dalal Shop No.220/179 He was running the shop since 1972 and was a resident of Godhra. The FPS is an Agro Business Center and it also sells fertilisers. Apart from this the FPS dealer has also applied for a licence to sell seeds which is still pending. No. of cards – 244 APL -182; BPL- 6; AAY- 56 Commodity Wheat Fortified Atta Rice Sugar Gunny Total Quantity 19.04 quintals 56 bags 9.32 quintals 1.24 quintals 60 bags Total Expenditure of Model FPS Landline phone Electricity Helpers Stationery & Miscellaneous Charges Commission Income Rs.35/666.40 Rs. 9.10/509.60 Rs.35/326.20 Rs.13.94/17.28 Rs.11 per bag 660.00 2179.48 Amount 270 450 1600 100 60 Transportation Total 500 2920 Net Income (Income – Expenditure) (-)740.52 The above figure is negative as the expenses are for running the entire Model FPS whereas the income is only from PDS items. He stated that his income from PDS is approximately Rs.3,500/-. The FPS has 10 rooms most of which had fertiliser bags. The FPS had about 900 bags of fertiliser in storage. The income from fertiliser is Rs.7-Rs.9/- per bag and the FPS dealer sells about 600800 bags in a season. Thus the income of the dealer from fertiliser ranges from Rs.4200/- to Rs.7200/-. He also stated that his income would increase by Rs.2000/- to Rs.3000/- per annum after he gets the licence to distribute seeds. Apart from the FPS he is also earning income from rent. 4.13.11 As stated by the Committee in its earlier reports that stand alone FPS is not profitable and even if the Commission is increased to 100% it will not result into sufficient income for the FPS dealer. It is a matter of common knowledge that in order to survive, an FPS owner diverts PDS food grains in the black market and shares the ill-gotten money with the officials of the Department. 4.13.12 In Gujarat, the FPS are now being made as model shops considering that stand alone FPS is not feasible. The Committee visited a number of model FPS and found that from the PDS operation, the FPS owner earns an income of Rs. 1500/- per month, he earns a further income of Rs. 4000 to 5000/- per month in a model FPS. As a matter of fact, on a visit to one such model shop, which in fact can be termed as Village Mall, the FPS dealer told the Committee that he is having an income of Rs. 1500/- per 61 month from PDS operation and from the Mall, the income is as much as Rs. 4000 to 5000/- per month. The FPS dealers who met the Committee also stated that they were being in such a business to make an earning. The Committee is of the view that since any amount of increase in commission would not make an FPS viable, it is, therefore, necessary that FPS dealers should have grocery shops along with PDS licence. The condition should be that in the Grocery/Kirana shop, the sale should only be of non PDS commodities. This condition is also imposed by Gujarat Government on Model FPS. The Committee feels that the condition should be put in the licence that FPS owner must have a running Kirana/Grocery shop, in case of default or non compliance with the condition the FPS licence should be revoked. 4.13.13 Now, the State Government policy is that FPS is to be opened in a place where there is population of 2000 persons and that the beneficiary should not have to travel more than 3 Kms to FPS for his entitlement. This has led to a number of FPS being opened all over without any emphasis on the concept of income from such FPS. Also, the shops are being allotted to various categories of persons like schedule caste, schedule tribe Women Self help Group, unemployed graduate etc. but no thought is being given whether a person to whom a FPS licence is granted is able to earn sufficient income for his maintenance. The Committee has observed that it is only after indulging in black marketing that FPS owner can earn more income. In a way, the State Government is the party to this diversion of FPS food grains in the black market, which is in collusion with FPS owner and corrupt Department officials. The FPS licence is to be granted to a person having a Kirana/Grocery shop and belonging to the particular locality or has sufficient means to run a Kirana/Grocery shop along with FPS food grains. 62 The Committee is of the view, therefore, the stand alone FPS is not feasible. 4.13.14 It is certainly heartening to know that the State of Gujarat has started the concept of Model Fair Price Shops in the State. This innovative concept introduced by the State is to help FPS dealers establish higher level of accountability, and to attract customers in large numbers. With an objective to make FPS more viable, the FPS dealer is encouraged to convert his routine FPS into a model FPS. FPSs are supported by the Gujarat State Civil Supplies Corporation (GSCSC) as a facilitator to avail loan facilities from the Nationalised Banks. If the FPS operator gets the loan of Rs. 1 lakh, an amount of Rs. 15,000/- is paid by the Government as margin money (subsidy). The State of Guajrat has also passed a Government Resolution in this regard and plans to convert all FPSs into model FPSs by 31.03.2010 with an objective to make FPS more viable. At present, there are 11,004 model FPS out of the total 16,402 FPSs. 4.14 Conclusions 1. Increase in commission will put an unnecessary burden on the State exchequer or on the consumer if it is passed on to the consumers. It should rather be the condition of the licence that FPS owner must run grocery / kirana shop. His inaction to do so should entail cancellation of licence to run FPS. The authorization of FPS should be given to grocery / kirana shop in that area itself and it should also be seen that owner himself resides in that area. A stand alone FPS should not be allowed as it is an inherently unworkable model and leads to malpractices. A system needs to be developed where general stores are given licences to sell PDS grains. There should be a restriction on sale of non PDS wheat and rice at such shops. For this FPS can be made the supply units for goods produced and 63 marketed by public and cooperative agencies like Khaadi and Village Industries, cooperative marketing federation and can also be allowed to sell products by women self help groups like pickles, jams dry masala etc. 2. There has been a general suggestion that the commission of the fair price shops should be increased to approx 10%. However, the Committee reiterates its stand which it stated in its Delhi report that in order to improve the viability of fair price shop, the consumers should not be burdened and also no additional burden should be there on the government. 3. It was observed by the Committee that some FPS dealers have very few beneficiaries attached to their shops while other have a large number of beneficiaries. Number of ration cards attached to a shop has a direct bearing on the income of FPS. There have been a number of demands that each FPS should have sufficient number of ration cards attached to it. Thus, there should be rationalization of cards for each FPS. There is a need for rationalization of the number of beneficiaries attached to the FPS to make the shops financially viable. 4. Efficient retailing would require pre-conditions such as experience and ability to undertake certain investment and sustain an adequate return. FPS licences should be granted to people/ groups who have adequate liquidity of fund. Integrity and rapport of person in the local area are other aspects to be considered. Pattern of ownership of FPS can have important bearing on their viability. Self help groups and Cooperatives can be given priority for granting licences to rationalize the cost structure of FPS. 64 5. The State of Gujarat has also embarked on a project to convert all the Fair Price Shops into Model Fair Price Shops for which a separate chapter has been created. 65 Chapter 5 IDENTIFICATION OF BENEFICIARIES AND ISSUE OF RATION CARDS 5.1 Introduction According to the provisional results of Population Census 2001, the population of Gujarat as on 1st March 2001, stood at 5.06 crore, including the estimated population of earthquake affected areas. The density of Gujarat is 258 persons per sq. km in 2001. About 37.67 per cent population of Gujarat resides in urban areas (Excluding earthquake affected areas). According to the provisional results of population census 2001, the total number of households were 96.44 lakh.7 Total no. of Ration Cards in the State8 AAY - 8.1 LAKHS BPL - 25.7 LAKHS APL- 89.4 LAKHS 5.2 Identification of BPL 5.2.1 Presently, the BPL population figures in the State are based on the survey done in 1997-98 (which is based on BPL census for 8th Five year Plan for year 1992-93) The BPL census for the 8th Plan used income as the criterion, and those families whose annual income was below Rs 11000 were considered as BPL. 5.2.2 The BPL census for Ninth Five Year Plan (1997-2002) was conducted in two stages. First on the basis of several ‘exclusion criteria’ and secondly on the ‘total consumption’. The BPL census http://www.gujaratindia.com ( official website of Government of Gujrat) 8 Presentation by the Principal Secretary of Food and Civil Supplies Dept. before the Committee on 24th August 2009 at pg 6 7 66 adopted in the Ninth Plan was criticized particularly for the exclusion criteria, mainly the fourth point according to which if the family owns consumer durables like TV, ceiling fan etc, family is considered to be ‘Not Poor’. The State Government did not follow this criteria because as per the 9th plan BPL census number of BPL families estimated in the State were 23.29 lakh families i.e. lesser than the number of BPL families as per the 8th Plan census which were already identified in the State. It is pertinent to mention here that the above said exclusion norm was not present in the 8 th Plan census criteria which is being followed by the State. The Committee received complaints that the Zonal Officers / Inspectors, while conducting the ground verification, ask for certain items such as cell phones, television, electricity etc. Upon enquiring why such objections are put by the officials even though the same criteria is not provided in the 8th Plan BPL census followed by State, the Committee was told that this was simply done by the Inspectors themselves since they did not want to issue the BPL cards. 5.2.3 As per the 10th Five Year Plan BPL census (2002-2007), families were surveyed based on scores obtained in assessment of relative deprivations to determine those who were actually BPL. 13 scorable indicators with scores ranging from 0-4 are assigned. ‘0’ being most deprived and ‘4’ being least deprived. Food security was one of the criteria out of 13 indicators, thus food security accounts for maximum 4 out of 52 (13X4) marks i.e. less then 10% . As the weight to the factors for food security was very less and State was of the view that there are more number of BPL families than that determined as per 10th Plan BPL census the State of Gujarat did not follow these criteria and continued with the 8th plan BPL census. As per the 10th plan BPL census there are 14.51 lakh families in the 0-16 marks which is qualifying marks for getting BPL status, 14.49 lakh families scored 17-20 marks. 67 The families who scored between 17-20 were not much different from those who scored 116. Again new census was not followed and the State continued with 8th plan BPL census. It is pertinent to mention that the Guidelines of GOI issued in year 1997 were though important as it directed the State Government to identify BPL families for TPDS scheme separately were ignored by most of the States and later totally forgotten. 5.2.4 The BPL cards as per the State government’s policy are 25.68 lakhs. As per 9th Plan BPL 23.29 lakh families were BPL in the State. As per the 10th plan BPL census there are 14.51 lakh BPL in the State. 9 5.2.5 The State Government has adopted the procedure to issue BPL Ration card as per their Letter No. KTK/102004/M-4K dated 17.04.2006. According to the procedure for urban area a family having income less than Rs. 500 per person and Rs. 2500 per month per family is entitled for BPL Ration Card. For rural Areas a family having income of Rs. 323 per month per person and Rs 1615 per month per family is entitled to BPL ration card. In addition to the above income limits, applicant should meet any of the following criteria in rural areas. 1. Applicant should be agricultural or migrant labourer or owner of land less than one acre. 2. Allottee of house under Indira Aawas Yojna or similar housing scheme. Presentation by the Principal Secretary of Food and Civil Supplies Dept. before the Committee on 24th August 2009 at pg 7 9 68 The proposal to issue new BPL ration card should be submitted in Gram Sabha, after approval of Gram Sabha the appropriate authority has to issue the card. After verification of the application and source of income of the applicant by the Field supply officer, eligible applicants are given new BPL card. However, the survey as per the State Govt. instructions dated 17.4.2006 regarding BPL identification is going on. BPL cards have not been issued since 2001. However, if a BPL applicant applies for a ration card then his application is kept in record for the purpose of referring to it for issuing BPL card as per the new BPL list to be formulated as per the instructions dated 17.4.2006 of Government of Gujrat.. 5.3 Identification of AAY beneficiaries 5.3.1 Identification of AAY beneficiaries is based on following criteria 1. Landless Agricultural labours, Marginal Farmers, Rural Artisans/ Craftsman such as potters, tanners, weavers, blacksmiths informal sector like porters, coolies, rickshaw pullers, land cart pullers, fruit and flower sellers, snake charmers, rag pickers, cobblers, destitute and other similar categories in both rural and urban areas. 2. Households headed by widows or terminally ill or HIV+ persons/ disabled persons/ Persons aged 60 years or more with no assured means of subsistence or societal support. 3. widows or terminally ill persons or disabled persons or persons aged 60 years or more or single women or single men with no family or societal support or assured means of subsistence. 4. All primitive tribal households. 5.3.2 On perusing the records at Jamnagar it was found that in the past 4- 5 months 25 AAY cards had been issued to HIV+ persons. Verification of such cases was done twice before issuance of ration cards. 69 5.3.3 For Antyodaya Scheme number of cards to be issued is decided by Central Govt. and accordingly the State govt. issues the card. Committee found that many families who deserve to get AAY scheme benefits are left out. For instance in village Aslali, Taluk Draskoi, the Committee met Kamlaben Jeshaji Thakur, (APL-1 Card no. 0502285) who is the only member in family and is very old lady of more than 70 years age and was not in condition to earn her livelihood. As per the AAY norms she should be given AAY card however, she had APL-1 card. 5.4 There were complaints about errors in identification of BPL/ AAY beneficiaries. The Committee during interaction with beneficiaries and NGO’s in public hearings observed that following communities are demanding BPL card. a) Nomadic and De-notified communities b) Widows of persons died due to Silicosis. c) Salt workers d) Small fishermen e) Riot victims f) Widows g) Orphans 5.5 The residents of unauthorized colonies do not get ration cards beneficiaries are required to show residence proof. The demand for ration card from the people residing in such unauthorized colonies is also because once they get ration card the same will be used for claiming various rights of BPL beneficiaries. The PDS control order also prohibits use of ration card as identity proof or for any other purpose. It was was suggested by the people in various Public hearings that Food security of a person should be de-linked from all 70 other facilities provided by Government under the poverty elimination schemes. 5.6 Roaming Ration Cards An Initiative was taken by the State Government to provide Roaming Ration cards to the migrating families in the State of Gujrat by providing temporary extension of the validity of the ration card to any Fair Price Shop in the destination block of choice. The migrated family in turn gets the ration items at his temporary destination for which the FPS dealer of that area is allotted extra PDS items for distribution for such migrant families. As per the 2002 census, there were 21 lakh migrant labourers in the State, but they are not listed in any category. Roaming Ration cards is only applicable for intra-State migration. The population migrating from other States has to follow the proper procedure to get the ration card made in the State after submitting their surrender certificate. 5.7 It is to be noted that Expert group report on BPL identification methodology for the 11th Five Year Plan provides following criteria:10 1. Automatic Exclusion : Exclusion Criteria would automatically exclude those households that have at least one member working in the formal economy either in Public Sector or Private sector. In addition to this 5 more categories like income tax payee, families having four wheeler etc are excluded. 2. Automatic inclusion of primitive tribe, Maha Dalit Groups, Single women households, household headed by a minor, homeless, bonded labours, Destitute. 3. Survey of the left out households. 10 http://www.sccommissioners.org/documents/download/140 71 5.8 Ghost and Bogus Cards 5.8.1 Ghost and Bogus ration card is a major problem in the State. This is clear from the fact that 7.01 lakhs ghost cards (about 5.62%) were cancelled in the State in the period 1.4.08 to 15.8.09. In District Vadodara 42,972 bogus Ration cards were cancelled during the period of January 2008 to December 2008. Again in January 2009 1,212 bogus ration cards were cancelled in Vadodara. 202 Bogus ration cards were again cancelled in Vadodara in June’ 2009. Committee was informed that such bogus cards were issued with the connivance of the officers of the department. It is through the bogus cards that PDS food grain finds its way to open market thus depriving the needy of his right to PDS food grain. Bogus cards when found are just cancelled and no further action is taken either against FPS owner or the officials who had issued the bogus cards. When the Committee put it to the officer as to why action was taken only against the FPS owner if bogus cards were found while the concerned officers who had issued the ration card is not proceeded against the answer was that if action is taken against the officer either by way of suspension or prosecution, the whole system will collapse. 5.8.2 This appeared rather odd to the Committee that a corrupt system is allowed to be continued frustrating the very purpose of PDS. The Committee suggests that a general amnesty should be announced for surrendering of bogus cards for a month or so. Thereafter door to door survey should be conducted and if any bogus card is found strict action should be taken not only against the FPS owner but also against the official concerned. 5.9 Issuance of Ration Cards The State is currently using Computer software for issuance of ration cards. In case of issuance of ration card, the Zonal Officer / 72 Mamlatdar peruses the application and enters the information on the database. In the process, the surrendered ration card number of the beneficiary is also entered on the system. However, if the previous/ surrendered ration card has not been deleted form the database, then this fact will be reflected on the software and the officer issuing the card will get to know that the ration card of the beneficiary has not been formally surrendered. In this case, the beneficiary will have to ensure that his old ration card is deleted from the database. APL-1 card is issued to persons having annual income less than Rs. 1 lakh. Applicant has to show his residential proof, Certificate of cancellation of name from previous ration card or Affidavit and has to pay Rs. 10 as fees. For issuance of BPL card applicant has to show his income certificate. 5.10 1. Procedure for issuing ration card The applicant submits the hand filled Application Form along with documents of deletion of old cards, identity proof and proof of current residence. 2. The applicant is given a receipt in lieu of his application. This receipt is taken back once the ration card is issued. 3. The concerned official verifies whether the previous card has been surrendered and deleted from the list of the previous district/ area from where the beneficiary is coming. This is done by using the software which has the database of all new and surrendered ration cards of the State. In case the deletion of the previous ration card of the beneficiary is not reflected on the database then the beneficiary is asked to take appropriate steps to ensure the same. The officials also help the beneficiary in the process. 4. Thereafter, the Supply Inspector conducts a physical verification of the details of the application. 73 5. After verification, the ration card is prepared at the Zonal Office and sent to the office of the Mamlatdar on the same day for authorization. This is in accordance with a Government Resolution. 6. The card is sent back to the Zonal Office the next day. 7. The applicant can then collect the card from the Zonal Office during the office working hours. The entire process is to take not more than 1 week. 5.11 Suggestions 1. There should be an amnesty period of four weeks where persons holding bogus cards could surrender them without liability. However, on the expiry of this period the above mentioned intensive door to door verification should be conducted and during that verification if any bogus card is detected both the holder as well as the officers who had recommended the bogus card would be prosecuted under Section 7 and other Sections of the Essential Commodities Act, 1955 without exception. The Officers can be proceeded against departmentally and severely punished. Widest possible publicity must be given to the amnesty scheme. 2. Strict disciplinary and penal action is taken against the officers involved in issuing bogus cards 74 Chapter 6 FORTIFICATION OF WHEAT FLOUR / ‘ATTA’ 6.1 With reference to the report of the Committee pertaining to Delhi it appears Dr. N.C. Saxena of his own wrote to Dr. Veena Shatruguna, Deputy Director, National Institute of Nutrition, Hyderabad. The subject of the reply dated 1.10.2007by Dr. Veena Shatruguna to Dr. N.C. Saxena read as under:- “Your letter seeking my opinion on the desirability of introducing fortified Atta instead of whole wheat through PDS (Based on the recommendations of the CVC. On the PDS, headed by Justice(Retd.) D.P. Wadhwa).” In her letter dated 1.10.2007 to Dr. NC Saxena, she stated that “ there are serious problems in using wheat flour instead of whole wheat in the PDS.” Dr. Veena Shatruguna thereafter in her letter described life of wheat flour from one to two months and disadvantages of fortification of the wheat flour. Dr. S.K. Nanda, Principal Secretary, Food & Civil Supplies & Consumer Affairs Department, Gandhinagar Gujarat sought opinion of Dr. B. Sesikeran, Director, National Institute of Nutrition, Hyderabad. Dr. Nanda referred to a Writ Petition pending in the Gujarat High Court wherein the Petitioner had submitted an affidavit to prove that fortification of wheat flour was not in the interest of the society and endorsed letter dated 01.10.07 written by Dr. Veena Shatruguna to Dr. Saxena. Dr. Nanda further wrote that in fortifying edible oil Gujarat had succeeded with Vitamin A & D and wheat flour (Atta) with iron and Folic Acid. He wrote that the Government of Gujarat was fighting with malnutrition problem in the State through Food Fortification for the last three years. Dr. Nanda therefore sought 75 opinion of the Director, National Institute of Nutrition , Hyderabad and also enclosed letter of Dr. Veena Shatruguna to Dr. Saxena. Dr. B. Sesikeran, Director sent his opinion with his letter dated 03.10.2008 to Dr. Nanda. Shatruguna Nutrition. The opinion given by Dr. Veena did not find favour with the National Institute of The opinion rendered by Dr. B. Sesikeran appreciates the stand taken by Gujarat Government. It states that the notes made by Dr. Veena Shatruguna were in her faculty as an advisor to the Committee and had to be considered in that context only and not in the capacity of her being a Scientist at the National Institute of Nutrition. The opinion of Dr. B Sesikeran, Director, National Institute of Nutrition, thus does not approve the comments made by Dr. Veena Shatruguna in her letter dated 01.10.07 to Dr. N.C. Saxena. The opinion ends up with the following appreciative remarks:- “It is encouraging to add that wheat flour can be used to fortify several other nutrients other than iron and foliate like thiamine, riboflavin, niacin and Vitamin A. Since the basic principle of fortification programmes is to address deficiencies of public health importance the measure taken by the Government to address the major nutritional deficiencies in India (iron and folate) should be appreciated and the choice of vehicle is also ideal for Indian situations particularly to Gujarat where wheat flour is the staple.” Letter of Dr. Veena Shatruguna, Dr. S.K. nanda and of Dr. B. Sesikeran with the opinion are annexed to this Report. 6.2 Gujarat Government is supplying “fortified atta” (wheat flour) to the beneficiaries of Antyodaya Anna Yojana (AAY) instead of wheat. It has now proposed to supply “fortified atta” to beneficiaries of 76 Below Poverty Line (BPL) as well instead of wheat. To fortify the atta Folic Acid and iron are added and there is a proposal now to add soya as well. There is considerable opposition to supply of atta instead of wheat and this opposition is mostly from the FPS owners and some NGOs. The Committee has examined this aspect and is of the opinion that benefits of supply of quality fortified atta instead of wheat out-weighs any criticism that shelf-life of atta is only 45 days. 6.3 During the meetings with FPS owners and NGOs the Committee did not find any one raising objections to the fortification of PDS flour with Folic Acid and iron. The objection of the FPS to wheat flour instead of wheat to AAY category is understandable in as much as it checks the diversion of PDS food grains by them. NGOs who oppose fortification of wheat flour are perhaps are not well informed and are guided by the opinion of Dr. Veena Shatruguna which opinion did not find acceptance by the National Institute of Nutrition. In the various meetings the only objection to issue ”fortified wheat flour” instead of wheat to AAY category persons (to whom fortified wheat flour is presently issued) is that quality of wheat flour is poor and the quality of wheat flour is likely to deteriorate, its shelf life being 45 days. 6.4 Since shelf life of wheat flour (Atta) is only 45 days it has to be ensured that the product is distributed and consumed within the stipulated period of shelf life so as to avoid product deterioration. 6.5 Some of the women in Public meetings also complained that because it is fortified the chapati made from such atta were not good, had black colour and chapatti would also break by just folding. To address all these problems the Committee visited flour mills. In one flour mill PDS wheat was being ground into fortified 77 wheat flour and packed into HDPE bags weighing16.700 Kgs. These bags were being stitched. The bag contained the date of grinding and other particulars. The Committee took sample of the wheat flour and members of the Committee and others in the Circuit House ate chapatti made out of that wheat flour. No difference could be pointed out in the chapati made of fortified wheat flour brought from the flour mill and those made from the flour obtained from wheat. Thinking that there may be some mistake or error as that sample was lifted from the flour mill before its distribution to AAY beneficiaries, a team of the Committee visited slum area and obtained fortified wheat flour from the kitchen of an AAY beneficiary. Chapaties were made from that fortified wheat flour. The chapaties were of good quality and there was no difference found with the chapatti made from wheat flour. The quality of the fortified wheat flour obtained from these two sources, one from the Mill and other from the House of the AAY beneficiary was good. But then the Committee also observed that:i) In the flour mill visited by the Committee non-PDS flour was also lying. The grinding of this wheat flour had been done earlier. The Committee was told that the grinding of PDS wheat was done thereafter and some grinding of non-PDS wheat will also be done. The Management of the mill had advance notice of the visit by the Committee. ii) In another mill it was found that the PP/HDPE empty bags already bore date 02.09.09 as the date of grinding when the Committee visited the mill only on 29.08.09. In yet another mill visited by the Committee there were about 15 bags of fortified wheat flour (Atta) which had been ground just before the visit of the Committee as Management was informed of the visit. It was stated that grinding of non-PDS wheat was being done but having come to know of the 78 visit of the Committee that grinding was stopped and grinding of PDS fortified wheat was being done. 6.6 Some women in the public meetings no doubt desired that they be issued wheat instead of atta notwithstanding the time and labour they would be required to put in e.g. (i) going to FPS for getting wheat; (ii) cleaning (iii) going to atta chakki for grinding and (iv) paying grinding charges. . 6.7 Members of the Atta Chakki (Nukkad Chakki) owners also met the Committee and gave their views. A representation was subsequently received from Gujarat Ghanti Malik Mandal. It was represented that the State Government had issued a circular dated 26.7.2007 requiring the flour mills and Atta Chakki owners to fortify the wheat flour with iron and folic acid. It was submitted that Atta Chakki owners do not sell flour but only do grinding of the wheat for their customers and charge for labour. It was submitted that procedure for fortifying was rather cumbersome and that Atta Chakki owners could not add anything extra to the wheat brought for grinding without the consent of the customers. The aforesaid circular also requires collecting the charges for fortification from the individual customers. It was however, accepted that cost of fortification was rather minimal (Rupees 4/- for every M.T. of wheat). The representation further said that requiring fortification of the wheat flour as per the circular would be against the provisions of the various Acts. During the course of these submissions it was brought to the notice of the Committee that a Writ Petition had earlier been filed by Ahmedabad Ghanti Malik Mandal questioning the validity of the circular dated 26.7.2007. This Writ Petition (Special Civil Application No.2621/2007) was dismissed by the Gujarat High Court by order dated 18.10.2007. The Hon’ble Court considered all the submissions which were 79 similar to the submissions now made before this Committee, and they did not find any favour with the Court which rather commended the fortification of wheat flour. 6.8 It was also mentioned before the Committee that it was difficult to accept the stand of the Gujarat Government that each and every individual has deficiency of folic acid and iron in their body. Until and unless medical experts opine that there is a deficiency of any kind of minerals and vitamins in the human body, it is not advisable to administer any kind of drugs to remove the deficiency. The representatives of these atta chakki owners and others were however, unable to tell if any harm has been caused to any individual by consuming the fortified atta. 6.9 State Government embarked upon the scheme of supplying fortified atta (wheat flour) not only to AAY beneficiaries but all over Gujarat as surveys by Govt. of India organizations showed high levels of nutritional deficiency in Gujarat in some significant categories of population – children, adolescent girls, expectant and nursing mothers. State Govt. was of the view that though there were district-wise variations in the State but as a whole it showed general need to tackle the problem of iron and folic acid and protein deficiency. Stand of the State Government is that it had considered all the pros and cons and that stand has been upheld by the Hon’ble High Court. 6.10 Circular dated 26.7.2007 was issued to maintain the level of iron in women, children and men and therefore wheat flour fortified with iron and folic acid was required to be distributed to assure the availability of micro nutrients to the population of the State. Considering the benefits of the scheme and taking into account the instructions given by the Government of India as per its letter dated 80 17.1.2002 the State Government issued yet another circular dated 24.3.2008. This circular specified the issue of PDS food grain to AAY beneficiaries i.e. issue of 16.7 Kg. of fortified whole wheat flour instead of 19 Kg. of wheat every month. The circular gave the details as to how the calculation was made for the purpose. Circular also specified various other terms and conditions of the scheme for fortification of the wheat flour and also with respect to delivery of wheat from FCI godowns directly to the flour mills to convert the wheat into fortified whole wheat flour. 6.11 There is yet another Writ Petition pending in the Gujarat High Court (Special Leave Application No.3055/2008) titled Suo Motu Petition by Petitioners v/s State of Gujarat and Others. In this there is an affidavit dated July 2008 by Ms. Sejal Dand of ANANDI, an NGO, wherein various submissions are made and attention of the Hon’ble Court is drawn to orders of the Hon’ble Supreme Court in PUCL Vs UOI and Ors (WP (Civil) 196/2001). The affidavit mentions that wheat provided to the beneficiaries was red wheat which was now converted into fortified flour. The flour provided was beyond consumer’s inspection as insects cannot be noticed in the flour as they are crushed while the red wheat was ground in the flour mill. It is stated that this was not the case with earlier poor quality wheat, and by this move of converting wheat to flour, beneficiaries are bound to eat the poor quality wheat in the form of flour. It was submitted that issue of flour be stopped and quality of wheat be improved. The Committee, however does not find any support for these statements in as much as red wheat is issued by FCI and it is only the grinding which is done as per guidelines under the instructions of the State Government, by the flour mills appointed for the purpose. It was also submitted before us by the officers of FCI that issue of red wheat as such has been stopped for last about 2-3 months. Strict vigilance has been ordered by the State 81 Government while wheat is ground into flour. However, this Committee has made some comments on the working of mills for the purpose of grinding wheat and is making certain suggestions. 6.12 In the Public hearing, one of the complaints were that atta supplied through the PDS was coarse and was not fine. It was stated that there was too much bran in the atta. The Committee was also informed that some families in Gujarat do prepare chapati in the evening made of coarse atta which is called Bhakhri and that in the morning the chapati is made with fine atta. 6.13 The Committee met Ms. Sejal Dand, Ms. Neeta and Ms. Seema of ANANDI, an NGO during the visit to various places in Gujarat particularly Ahmedabad, Godhra AND Rajkot. At Godhra the Committee met Ms. Seema and another person of the NGO. They were accompanied by some women who had brought atta in packets to show the poor quality which was insect infected. It was not known if these women belong to AAY category or from which FPS they had obtained the atta and when. But it would appear that neither Ms. Sejal, nor Ms. Neeta nor Ms. Seema themselves had any experience of cooking with the fortified atta supplied to AAY category from any particular FPS. As noted above, Committee has itself the experience of getting small quantity of fortified atta from a house-hold of AAY family and getting chapaties made from that. When these chapatis were shown, neither Ms. Seema nor any other person could point out any fault or difference in the chapaties. The argument all through of the NGO before the Committee has been against the quality and shelf life of only 45 days of the wheat flour (atta) and not the fortification. 6.14 During its visit to one of the flour mills, the Committee found rotten wheat with live insects. One of the employees whispered that the 82 wheat was for Mid Day Meals but then another person corrected him and stated that these bags were meant to be destroyed. The Committee also found rotten wheat and wheat of poor quality stacked in the Mill right next to PDS wheat. This can not be permitted under any circumstances. The Committee was informed that the State Government was proposing to supply fortified atta to BPL families also instead of wheat grain. This would result into tremendous amount of PDS wheat being ground by the flour mills and thus, greater care needs to be taken in this regard. The Committee was also informed that the State Government had decided to supply atta in a bag of 18.5 kg. and not 16.7 kg. as presently being distributed to AAY beneficiaries. Out of the entitlement 19 kg of wheat, ½ kg is considered as wastage. Hence forth the entire cost of cleaning, grinding & fortification shall be borne by the State Government. 6.15 In a W.P. (Civil) 274 of 2005 entitled U.P. Roller Flour Mills Association & Ors Vs Govt. of India & Ors, Hon’ble Supreme Court noticed that Govt. of Assam found that the beneficiaries were not interested in taking the whole grain and instead wanted atta and further that this aspect was also examined by the Central Government and it was noted that the workers in the Tea gardens had shown reluctance to take whole grain and instead preferred atta. In the Writ Petition the petitioners had highlighted that there had been alarming increase in diversion of food stock meant for supply under PDS. The Court examined the suggestion that distribution can be made through Gram Panchayats which in turn get wheat converted into atta for supply to the beneficiaries. The Court also took note of the submission that there could be possibility of manipulation and lack of accountability. The Court then directed that considering the intention behind the programme following modalities be adopted: 83 (i) The concerned Associations/Gram Panchayats/Local bodies shall assess the need of wheat for the intended beneficiaries. The need shall be indicated to the State Government. (ii) They shall indicate the quantum of wheat which is to be converted into Atta to be given to the beneficiaries on the basis of their option. In other words, those beneficiaries who want to take wheat shall indicate to them and those who want to take Atta shall similarly indicate their option. On the basis of such intimation as noted above, Associations/Gram Panchayats /Local bodies shall convey their requirement to the State Government. (iii) The quantity indicated for conversion into Atta shall be given to the Mills, who after converting wheat into Atta, shall supply it to the FPS so that the intended beneficiaries can get them from the FPS at rates fixed by the concerned governments. (iv) The State Governments shall ensure that the actual requirement is being projected by the Associations/Gram Panchayats/Local bodies and similarly whether after milling the supply is made to the FPS to be supplied finally to the consumer. (v) The State Governments shall quarterly supply the necessary data for the information of the Central Government who shall also ensure that all possible steps are being taken by the State Governments to fulfill the intended objectives. The Committee would suggest the following steps: (1) There should be a dedicated flour mill for grinding PDS wheat. In case that is not immediately possible, it should be ensured that the 84 day on which the PDS wheat is ground no other wheat will be ground in that flour mill. (2) Quality of the flour manufactured has to be strictly monitored. Grinding should be perfect and flour should be of fine consistency; (3) There should be strict vigilance to ensure that no other wheat is mixed up with PDS wheat; (4) Grinding of PDS wheat should be in a flour mill where there is no human intervention except at the time of pouring the wheat grain in the machine and at the time of sealing the atta in right quantity in the bags as it comes out. The process may include fortification of wheat with proper folic acid, iron and other nutrients. (5) Atta is transported to the GSCSC godown from the mill at the cost of the State Government and from the godown the packed atta should be supplied to the FPS by the GSCSC at its own expense. (6) There should be strict adherence to the time schedule to ensure that the atta is consumed within the prescribed period and its quality is maintained. It is necessary that the atta reaches the FPS within 5 days of its grinding. A period of 30 days must be given to the beneficiary for consumption of atta from the date he lifts the atta from the FPS as he is given ration for one month. Thus, atta must be distributed by the FPS to all the beneficiaries within 15 days of grinding. In case, some bags are left undelivered in the FPS after 30 days of grinding, the dealer should inform the Mamlatdar and steps should be taken by the GSCSC to remove the undelivered bags from the FPS. Those beneficiaries who do not lift their entitlement of atta from the FPS, should be allowed to lift the same in the subsequent month. 85 (7) The atta bags which are removed from the FPS should never again be delivered to any FPS and if the delay is on the part of the GSCSC, then it is the GSCSC which should suffer the loss of such quantity of atta and fix responsibility. (8) The date of grinding of the wheat and the date on the HDPE bag should be same and the bags should also contain all other relevant particulars like the expiry date, batch no., name of the mill, etc. (9) The provisions of Prevention of Food Adulteration Act and Packaging and Measurement Act should be strictly observed. It must be understood that any adulterator can cause great harm to the health of the public and the responsibility in that case will have to be fixed. 6.16 State Govt. was of the view that the programme for fortification of wheat flour with soya flour would result in increase in body mass and ensure better growth of the target groups and improve general health and reduce morbidity. State Govt. has budgeted about Rs.250 crores for fortified items in TPDS. Govt. has issued instructions for Nukkad chakkis to mix powder of iron and folic acid while grinding wheat. Govt. has further taken up fortification of wheat flour programme with the help of Gujarat Flour Mills Association. As noted above though there is objection to the distribution of fortified atta no instance has been brought to the notice of the Committee where such programme caused any harm to any person or any section of the society by the use of fortified atta. 86 Chapter 7 TRANSPORTATION 7.1 Foodgrain is transported from FCI godowns to GSCSC godowns and then the FPS dealers lift the same from GSCSC godowns. However, in case of fortified atta, wheat is transported from FCI to flour mills and then the fortified atta packed in HDPE bags is transported from Flour mills to GSCSC godowns. Transportation cost for transporting foodgrain from FCI to GSCSC godown is born by GSCSC. In case of AAY wheat transportation charges from FCI to Flour Mill and again from Flour Mill to GSCSC godown is borne by GSCSC. In Kutchch region where there is no Flour Mill 50% Transportation cost is borne by Mill and 50% by Corporation. 7.2 The foodgrain is lifted from FCI by the Transporters of GCSC whom GSCSC appoints on Contractual basis for a year through tender process. Contract is for one year and 2 months extension is given to contractors till the appointment of new transport Contractor. For appointment of Transporters Tenders are published in newspaper and e-tendering is done district wise. Negotiation with Lowest tender applicant is done by Managing Director of the Corporation and the Scheme representative of government who finalise the rates. It is then forwarded to the Principal Secretary of Food and Civil Supplies Department who is chairman of GSCSC. The Tender Committee comprises of the following officials: i. Principal secretary ii. Secretary finance of State Govt. iii. Managing Director, GSCSC Ltd. iv. Director of Food and Civil Supplies Department v. Director of schemes 87 7.3 The tender committee finalizes the same and approves it and agreement is entered into with the Transporter so approved. The agreement is entered and signed by Dist. Supply Officer and Transporter. Presently there are 27 contractors in Gujrat one in each district (26 dist. in state) and one in Ahmedabad city. 7.4 Presently transit loss is allowed to transporters which are as follows: a. Upto 30 km transit loss of 15 kg / 10 ton b. For distance of more than 30 kg transit loss of 20 kg / ton 7.5 However from 24th August 2009, no transit loss will be allowed. This will be implemented in phases and will be enforced fully within one month which is being done in pursuance to the recommendations of Indian Institute of Management in order to implement effective transportation system and to reduce the overall cost of Transportation. 7.6 District Godown Inspector (DGI) does the quality check at FCI. Weighment check is done at GSCSC godown as they weigh the truck while receiving same at their godown in the weighbridge. 7.7 The Lifting in charge of GSCSC remains at FCI during the lifting of grain. (There is no permanent person and it depends on the area.. ie. Lifting incharge from the concerned area remains present at the FCI). The Gujarat State Civil Supplies Corporation (GSCSC) merely identifies the wheat from the stock in the FCI godown which is to be lifted by GSCSC under PDS. Thereafter, the wheat bags is weighed in the truck by FCI and the driver is given gate-pass and weighment memo. It is the driver who takes the truck to the particular flour mill specified where the wheat supposedly is again 88 weighed but in fact only bags are counted. After the wheat is ground into fortified atta and packed in HDPE bags/plastic bags, the bags are sent to the godowns of GSCSC where the bags are counted. Again, it is the truck driver who takes the atta bags from GSCSC and no officer accompanies the Truck. There is no check when the truck leaves FCI godown and reaches the flour mill and when the truck brings bags of atta from flour mill to godowns of GSCSC. Committee would suggest bar-coding of wheat bags from FCI to flour mills. Bar-coding for wheat bags from FCI godowns to State godown may not be necessary as much as it was stated before the Committee that bags arriving from FCI godowns are opened and each bag is standardized by ensuring that each bag has 50 Kg. of food grain. There is no check of either quality of wheat coming to mill or the atta leaving the mill. It is necessary that samples of atta are taken from the flour mill and tested by an independent agency. There should be bar-coding of wheat bags from the FCI godowns and bar-coding machine reader be installed at the flour mill. There can not be any compromise in the quality of the wheat and fortified atta. It is the FPS owner who lifts atta bags from GSCSC godown according to his entitlement, at his own cost of transportation. Time schedule should be strictly maintained and adhered to. Considering the time factor for consumption of atta, is essential that there should be door step delivery of the atta bags to FPS. This will also add to the income/commission earning of the FPS owner as he will save on transportation. 7.8 Rates of transportation: Distance Rate per ton per km ( Rs) 0-10 km 14.50 0-25km 6.00 0-50km 4.59 89 0-100km 3.30 0-200 km 2.11 0-350 km 2.00 More than 350 km 7.9 2.00 The above mentioned rates vary to this extent because these are standard rates for Transporters to transport all commodities which include sugar, edible oil etc. 7.10 FPS dealers themselves lift and transport foodgrains from GSCSC godown to their FPS. Foodgrain is given to FPS after weighing the same in Electronic Weighing machines, and manual weighment slips are issued to FPS dealers. No officer of the Department or GSCSC visits and checks whether the stock lifted from Godown by FPS dealer has reached FPS or not. Though it was informed by the officials that they do regular inspections but Committee found that inspections are rarely done. Hence there is no check regarding transportation of foodgrain from GSCSC Godown to Fair Price shop. 7.11 Suggestions 1. A proper vigil has to be kept on transportation of foodgrain at all level ie from FCI to GSCSC and from GSCSC godown to FPS. Similarly the transportation of foodgrains to flour mill and then transportation of fortified atta from flour mill to GSCSC godown be strictly monitored. 2. Fortified wheat flour has a shelf life of only 45 days. To ensure that wheat flour is supplied to the consumer at least 30 days before the expiry date it is necessary that bags of fortified wheat flour are 90 delivered to the FPS dealers at the door step by GSCSC within 5 days of the date of grinding. 3. Delivery of foodgrain to the door step of FPS will curb the diversion of foodgrain. 4. GPS system can be used for tracking the movement of trucks carrying foodgrains. Attachment of device of GPS in the trucks engaged in PDS may be made part of the tender conditions. There should be routine checking of the GPS units to detect tempering etc. The task of monitoring of the GPS system should be with the Department however, the ombudsman will also have access to the system to ensure its proper implementation. 5. Bar coding may also be done on the wheat bags from FCI to GSCSC and of atta bags at flour mills. 91 Chapter 8 VIGILANCE, ENFORCEMENT & COMPLAINT MECHANISM 8.1 The Statutory framework of the PDS Control Order, 2001 provide a detailed layout for the vigilance, enforcement and monitoring of the Public Distribution System, particularly with regard to the functioning of the Fair Price Shops. 8.2 The Committee found that though, on paper, there is a comprehensive procedure for constitution of Vigilance Committees at the Village, Taluka, District level and State level in practice these Committees are not functioning as per rules. The enforcement mechanism in the State is functional but the rate of inspections is so low that identification of those indulging in malpractices is difficult and thus ‘action taken’ records are also low. 8.3 Vigilance 8.3.1 Composition and Functioning of Vigilance Committees The Vigilance Committees in the State function at 4 levels which are: (i) Village Vigilance Committee (ii) Taluka/ District Vigilance Committee (iii) District Vigilance Committee (iv) City Vigilance Committee (v) State Vigilance Committee The term of all the Committees is for 2 years. 8.3.2 Village Vigilance Committee Vide Resolution No.PDS/102005/3685/K dated 26.09.2005 the Government of Gujarat issued instructions with regard to constitution of Vigilance Committee at the Village level. Accordingly, the constitution of Village Vigilance Committee shall be as under: 92 Chairman of the Committee : The Sarpanch of the Village concerned shall be Chairman of this Committee. Members of the Committee: The Committee shall consist of the 9 members as follows:(1) One Chairman :Sarpanch of the Village Panchayat concerned (2) Eight Members The cardholders attached to the FPS of the area concerned or the family members whose name has been entered into the ration cards may be appointed as the members out of which there shall be: (i) 2 members from BPL cardholders (ii) 2 members from Antyodaya Card holders (iii) 1 member from the teachers of the Primary School (iv) 2 members as the representative of the women (v) 1 member: an eminent person of the Village. Out of four members from BPL cardholders and the Antyodaya cardholders as mentioned above, there shall be appointed one member from the Scheduled Caste, one member from the Scheduled Tribe(in the village where there is population of ST) and one member from SEBC. Appointment and recognition of the members of the Committee : (i) The Mamlatdar of the Taluka concerned shall constitute such committee at every village under his charge and appointment of the members of such committee shall be made by the Taluka Mamlatdar concerned. The Taluka mamlatdar shall have to complete the process of such appointments within 15 days upon expiry of the term of every two years. He shall have to communicate the orders of the appointment to the Collector, the District Supply Officer concerned and every member of the Committee. 93 (ii) The District Supply Officer, after collecting details of such Committees of every taluka and preparing a typed copy as well as a compact Disc of the detail shall have to communicate the same to the Director(Civil Supply) The Director(Civil Supply), on collecting information of every district and preparing a computerized CD shall submit same to the Food, Civil Supplies & Consumer Affairs Department. Every member of the Committee shall be given appointment with the signature of the Taluka Mamlatdar in which it the term of appointment shall have to be mentioned. Meeting of the Committee : Such Committee shall meet at every month between 15th and 20th day of the month. In cases of urgency, more meetings may be called with shorter intervals. The minutes of the meetings shall have to be communicated to the District Supply Officer/Collector. The Chairman of the Committee shall have to summon the meeting of the Committee. The members of the Committee shall be communicated about the meeting in writing. Presence of more than four members shall form quorum of the meeting. 8.3.3 Taluka Vigilance Committee Vide Resolution No.PDS/102006/GOI-117(1)/K dated 21.08.2006 the constitution of the Taluka Vigilance Committee shall be as under: Chairman and Vice Chairman : The Taluka Mamlatdar concerned shall be Chairman of this Committee and the President of the Taluka Panchayat concerned shall be Vice Chairman of the Committee. 94 Members of the Committee: The Committee shall consist of the members as follows:(i) MLA of the Taluka - Member (ii) Taluka Development Officer – Member (iii) Three women members from the members elected in the Taluka Panchayat – out of which one member should be women belonging to scheduled caste. (iv) Other three members from the elected members of the Taluka Panchayat. (v) Chairman of the Village Vigilance Committees - the number of such Chairman in this committee should not exceed 10% of the aggregate Chairmen of the Village Vigilance Committees in the Taluka concerned. (vi) The President of one NGO in the Taluka concerned. (vii) President of Taluka FPS Association – 1 Member Appointment and Recognition of members: 1. The Taluka Mamlatdar concerned shall constitute such Committee in his Taluka and appointments of the members in such Committee shall be made by the Taluka Mamlatdar concerned, but he shall have to observe this process in consultation with the Minister-in-charge of the District and he shall obtain the signature of the Minister –in charge. 2. The District Supply Officer, after collecting details of such Committees of every Taluka and preparing a typed copy as well as a compact disc of the detail shall have to communicate the same to the Director (Civil Supply). The Director (Civil Supply), on collecting information of every district and by preparing a computerized CD shall submit same to the Food, Civil Supplies & Consumer Affairs Department. Every member of the Committee shall be given an I95 card for his appointment with the signature of the Taluka Mamlatdar in which it shall have to be mentioned the term of appointment and such I cards shall have to be withdrawn upon expiry of the term of appointment. Meeting of the Committee: Such Committees shall meet at every month between 15th and 20th day of the month. In case of urgency, more meetings in shorter intervals may be called The minutes of meetings shall have to be communicated to the District Supply Officer/Collector. The Chairman of the Committee shall have to summon the meeting of the committee. The members of the committee shall be communicated about the meeting in writing. Presence of more than four members shall form quorum of the meeting. 8.3.4 District Vigilance Committee Vide Resolution No.PDS/102006/GOI-117(2)/K dated 22.08.2006 the Government of Gujarat directed that the constitution of the District Vigilance Committee shall be as under : Chairman and Vice-Chairman of the Committee :The District Collector of the district concerned shall be Chairman of the Committee and the President of the District Panchayat concerned shall be Vice-Chairman of the Committee. Members of the Committee : The Committee shall consist of the members as follows: (i) District Development Officer, the Member (ii) District Supply Officer-Member-Secretary (iii) All the Members of Parliament-Members (iv) All the MLAs of the District – Members (v) Three Presidents amongst the Presidents of the Taluka Vigilance 96 Committees shall be Members (Out of which there shall be one woman member). (vi) Three members of the District Panchayat from whom one must be woman member and one member belonging to SC- Members (vii) Two members from the NGO of the district - Members (viii) President of the District FPS Association –Member Appointment of members : (i) The District Collector shall constitute such Committee in his district concerned and appointment of the members in this Committee shall be made by the District Collector but he shall make such appointments in consultation with the Minister-in-Charge of his district by obtaining the approval. The District Collector shall have to complete the process of such appointments within 15 days upon expiry of the terms of every two years. He shall have to communicate the order of appointment to every member of the Committee. (ii) The District Collector shall have to furnish all the details of this Committee to the Director (Civil Supply). The Director (Civil Supply) by collecting the details and preparing computerized CD, shall submit the same to the Food, Civil Supplies & Consumer Affairs Department. Meeting of the Committee: The Committee shall meet between 20th and 25th day of every month. It may be called upon more meetings with shorter intervals in cases of urgency. The minutes of the meetings shall be communicated to the Controller (Food & Civil Supply). The meeting shall be summoned by the Chairman. The members of the Committee shall be communicated in writing. 97 Presence of more than eight members shall form the quorum of the meeting. 8.3.5 City Vigilance Committee Vide Resolution No.PDS/102006/GOI-117(4) K dated 23.08.2006 the Government of Gujarat directed that the constitution of the City Vigilance Committee shall be as under : Chairman of the Committee: The Corporator of the Municipal Corporation concerned / Nagar Panchayat concerned shall be the Chairman of this Committee Members of the Committee : Chairman and eight members. The Committee shall consist of the nine (9) members namely:The cardholders attached to the FPS of the area concerned or their family members whose names are entered in the ration cards may be appointed as the members out of whom, there shall be – (1) Two members from the BPL card holders. (2) Two members from the Antyodaya cardholders (3) 1 (one) member from teachers of the primary school. (4) 2 members as women representatives.. (5) The eminent person of the area concerned –as a member Out of the four members from the BPL cardholders and the Antyodaya cardholders as mentioned above, there shall be appointed one member from the Scheduled Caste one member from the Schedule Tribe ( in the area where there is population of ST) and one member from SEBC. Appointment and recognition of the members : (i) Taluka mamlatdar concerned shall constitute such committee for every shop in every city and appointment of the members in the committee shall be made by the Taluka 98 Mamlatdar but the Taluka Mamlatdar shall constitute this Committee in consultation of the Minister-in-charge of his district concerned. The Taluka Mamalatdar shall have to complete the process of such appointments within 15 days upon expiry of every term of the two years. He shall have to communicate the orders of the appointment to the Collector concerned. The District Supply Officer concerned, the manager of the FPS as well as to every member of the Committee. For Ahmedabad City, Food Controller, Ahmedabad City shall constitute such committee for every shop. (ii) The District Supply Officer, by collecting details of such committee and by preparing a type copy and a CD, shall submit to Food, Civil Supplies and Consumer Affairs department. Every member shall be given and I-Card with the signature of the Taluka Mamlatdar in which it shall be mentioned the term of appointment and such I-Card shall be withdrawn on the expiry of the term. Meeting of the Committee : The Committee shall meet between 15th to 20th day of every month. It may be called upon more meetings with shorter intervals in cases of urgency. The minutes of the meetings shall be communicated to the District Supply Officer and the Collector. The meeting shall be summoned by the Chairman. The members of the Committee shall be communicated in writing. Presence of more than four members shall form the quorum of the meeting. 8.3.6 State Vigilance Committee 99 Vide Resolution No.PDS/102006/GOI/117(3)/K dated 24.08.2006 the government of Gujarat has instructed that the constitution of the State Level Vigilance Committee shall be as under : Chairman of the Committee : Hon. Minister (State level) Food, Civil Supplies & Consumer Affairs Department shall be Chairman of this Committee. Members of the Committee: The Committee shall consist of the members namely:(i) Principal Secretary, Food, Civil Supplies & Consumer Affairs Department (ii) Joint Secretary(PDS). Food, Civil Supplies & Consumer Affairs Department – Member Secretary. (iii) Director, Food and Civil Supplies – Member Secretary. (iv) Managing Director, Gujarat State Civil Supplies Corpn. Ltd – Member (v) Each MP from North, Central, South and Kutchh Saurashtra Zone – Member. (vi) Two MLAs of Vijaypur, Kalol, Khambhat, Lunavada, Lathi, Halvad, Surat (west) and Kamrej. (vii) Each Presidents of the district Panchayats of the North, Central, South and Kutchh – Saurashtra Zone – (8) President of CERC – Members. (viii) President, The Gujarat State Fair Price Shops Association Member Appointment and Recognition of the members : There shall be constituted such Committee at the State Level and the appointments of the members in this Committee shall be made by the Government. The Government shall complete the process of such appointments within 15 days upon expiry of the term of every two years. The Government shall communicate to every member of the Committee about such appointment. 100 Meeting of the Committee: This Committee shall meet at every quarter month. More meetings may be called upon with shorter intervals in the cases of urgency. The minutes of the meeting shall be prepared by the Director (F&CS). The meeting shall be summoned by the Chairman. The function of calling upon the meeting shall be carried out by the Director (F&CS). The members of the Committee shall be communicated in writing in regard to the meeting. Presence of more than eight members at the meeting shall form quorum. 8.3.7 Functions of the Committees The main object of the Committee shall be to ensure timely and complete withdrawal of quantum of the commodities by the beneficiaries as allotted to it by the authorized authority and in time and proper distribution by the said shop. The members of the Committee shall take frequent visits and may inspect upon the matter mentioned below and ensure the following:(i) That the FPS dealer performs his duties as per the duties mentioned in PDS (Control) Order, 2001 and he shall have to communicate to the concerned official in writing in case of any breach of any provisions by such shopkeepers. (ii) That the FPS dealer has drawn the quantum of the essential commodities as allotted to the FPS from the Supply Officer. (iii) That the FPS dealer has displayed at the conspicuous place the notice declaring the stock situation of the quantum of the supply of the essential commodities in the shop on the day. 101 (iv) That the FPS dealer has displayed on signboard the list of prices of the commodities at the conspicuous place for public view. (v) That the distribution of the essential commodities is made to the valid cardholders or not. In case of any lapse, the committee/member of the committee shall draw attention of the Mamlatdar forthwith and accordingly, the Mamlatdar shall have to initiate actions forthwith to remove the lapses or to remove the defects. (vi) The District Supply Officer as well as the Mamlatdar, during the visit, shall have to remain in contact with the members of the Committee and initiate actions to redress the complaint by paying the attention to the complaint. 8.4 Enforcement 8.4.1 Inspections of FPS : The administration has been assigned specific duties with respect to the monitoring and inspections of the system. The inspections are to be conducted in the following manner: Authority Inspections per month State Level Directorate of Civil Supplies District Level District Supply Office (a) Team wise (b) Supply Inspector (if not team) (c) Prant officer Ahmedabad City Food Controller office (a) Team wise 102 3 5 4 1 6 (b) Supply Inspector (If not in team) (c) Office of the Zonal Officer (i) Zonal Officer (ii) Supply Inspector Taluka Level (a) Mamlatdar (b) Dy. Supply Mamlatdar (c) Supply Inspector (d) Circle Officer/ Circle inspector 4 2 3 1 2 4 1 8.4.2 However, the Committee observed that the rate at which the inspections are conducted at the FPSs is very low. For instance, as per the information provided to the Committee, there are total 612 FPS in the Jamnagar District of the State. During the year 2008, the total number of inspections conducted in the district was 1255. That is, each FPS was approximately inspected only twice in one year. The figures for the years 2007 and 2006 were also similar. Accordingly, ‘action taken’ under the Prevention of Black Marketing Act was also low. In the year 2008, there were no cases booked under the said Act. In 2007 and 2006, respectively, 4 and 3 cases were booked for the entire district. Similarly, in Panchmahal district, there are total 692 FPSs and in the year 2008- 2009 only 637 inspections were carried out. That is, on an average some of the FPS would not even have been inspected at all during this period. Only one case was registered under the Prevention of Black Marketing Act. In Ahmedabad city, during August 2008 to July 2009, for total 857 FPS only 2798 inspections were conducted. This amounts to about 3 inspections per FPS per year. Therefore, since the FPSs are not being inspected regularly the probability of identifying errant FPS dealers is also low. This is reflected in the low rate of action taken reports. 8.5 Complaint Mechanism 103 8.5.1 There is no specified complaint mechanism which is dedicated to dealing with grievances pertaining to PDS. There is provision for the FPS dealers to maintain a Complaint Book at their shops wherein the beneficiaries may enter their complaint against the dealer if any. However, as was expected, all the FPS visited by the Committee either did not maintain such a book or did not have any complaint registered therein. None of the beneficiaries that the Committee spoke to were aware of Complaint Books at their respective FPS. 8.6 Legal Metrology Department 8.6.1 Legal Metrology Department of the State is responsible for certifying the weights and scales of all establishments. 8.6.2 The FPS dealers are to take certification from the Weights and Measures Department after getting their weighment machine checked. The certification expires every two years. 8.6.3 The FPS dealers are supposed to take their weighment instruments including the weights and the scales to the office of the Legal Metrology Department which stamps the instruments and gives receipt of the amount paid by the dealer. 8.6.4 However there is no coordination between the Legal Metrology Department and the PDS enforcement agencies. The Metrology department does not conduct regular or random inspections of the FPSs, the FCI and the GSCSC godowns to ensure that the weights and scales used therein are correctly aligned. Since there are no inspections, the question of initiating action against errant establishments also does not arise. Thus the role of the Legal Metrology department is limited to giving annual certification. 104 8.7 Observations and Findings 8.7.1 The Committee observed that though on paper there is an elaborate scheme of constitution of Vigilance Committees at various level, in practice the Vigilance Committees are not functional in most parts of the State. The Committee inspected files pertaining to Vigilance Committees in various districts and found that either the Vigilance Committee had not been constituted or wherever constitution of the Committee had taken place, the meetings were not taking place. Upon inspections of some files it was observed that though the meetings took place, however, the only information recorded in the minutes was that the quorum of the Committee was not complete and thus no decision could be taken in the said meeting. For instance, during its visit to the office of the Mamlatdar, in Taluk Shahera in Panchmahal district, the Committee was informed that meetings of Vigilance Committees are to be conducted every month, however, upon inspection of files it was found that only one meeting had taken place in the last two years. Once a Committee is constituted, it functions for 2 years. The previous Committee was formed in November 2006. Its term expired in November 2008. Till August 2009, new Vigilance Committees had been not been constituted. Proposal for constitution of new Committee was sent on 20.08.2009. However, the same is still pending. It was stated that there was delay in constituting fresh Vigilance Committee because of the Election code which was in force from 2nd March 09 to 28th March 09. More than 5 months had already lapsed since the end of the election code. During its visit to the Model FPS at Piplod, district Dahod (Name of the dealer – H.Y. Dalal, Shop No.220/179), the dealer informed that the Vigilance Committees in the area were dysfunctional. 105 8.7.2 During the various field visits conducted by the Committee it was also observed that at none of the places visited by the Committee, were the beneficiaries aware of the existence of Vigilance Committees. Thus, one of the main purposes of the functioning of the Committee, that is active participation of people in vigilance of functioning of PDS, was not being fulfilled. 8.7.3 There is no separate system of implementation of enforcement and vigilance in the PDS as currently there is no separate cell for the purposes of monitoring PDS. The Zonal Officer / Mamlatdar, and other such officers are responsible for supervising not only PDS activities but also have the responsibility to supervise and achieve inspection targets on other projects of the government like distribution gas through various gas agencies. The Mamlatdars have also been assigned important roles in the functioning of the Vigilance Committees. Thus it becomes difficult for these officers to sincerely meet all their targets of inspections and then continue a follow up on the same. It is recommended that a separate division of enforcement and vigilance of PDS be started in the State in order to deal with the specific problems of PDS. 8.7.4 The Legal Metrology Controller does not play an active role in monitoring and enforcement of the PDS. At many of the FPSs visited by the Committee, upon probing it was found that often the FPS dealers get a certificate without actually taking their weighing instruments to the office by bribing a clerk. In such a situation, though the FPS dealers get a certificate and even get their instruments stamped, they however do not have a receipt for having made the payment for the said process. The Committee came across such an instance during its visit to the FPS No.09/103 at Shahibag, Ahmedabad. The officials of the Legal Metrology 106 department should also be made accountable for any act of omission or commission in fulfilling their duties. 8.7.5 AAY beneficiaries in Gujarat are given atta (wheat flour) instead of wheat grain. This grain is sent directly from the FCI to the flour mills where it is ground. These mills are not purely for grinding PDS food grain but also undertake grinding of privately procured food grain. The Committee observed that there was no system of ensuring that the PDS and the private grain is not exchanged or mixed up. There was no vigilance on the process of grinding PDS food grain to ensure that inferior quality food grain is not exchanged with good quality PDS food grain. The Committee was informed that the inspectors from GSCSC make conduct inspections to check the quantity of food grain at the mill. They also check on the general quality of the wheat flour however they do not check whether the flour is from the PDS grain received from FCI. 8.7.6 The Committee observed that at the time the FPS dealers come with their monthly requisition of food grain to the office of the Mamlatdar/Zonal Office, they only submit a Stock Patra/Sheet and an Indent Form. The FPS dealer shows only these documents while making his requisition. There is no system of verifying the details mentioned in the Stock Sheet and Indent Form by going through the Stock and Sale Registers. The Committee was informed that the Stock and Sale registers are checked during inspections conducted by the concerned officials. However the Committee observed that such inspections are random and are rarely conducted. It is only by chance that an officer may ever come across a discrepancy in the accounts of the FPS dealer and the demands that he makes. Thus the allocation of grain to FPS dealers must be made only after thoroughly verifying the Sale and Stock registers maintained at the FPS. 107 8.7.7 Upon its visit to the FPSs in the various Districts, the Committee found that the inspection books of all the FPS dealers were either blank or had only a few entries. During its visit to FPS at Swami Narayan Mandir Street, Taluka Shahera, district Panchmahal (FPS Dealer – Mr. P.S. Soni, Licence No. – 37/04),the Committee perused the inspection / visit book at the FPS and found that the inspection book was issued in 2004 however, no inspections were recorded from 2004 to August 2008. Thereafter, inspections were made on 14.09.2008 by Supply Inspector, Godhra & Deputy Mamlatdar, 17.11.2008 by Assistant Regional Director, 23.05.2009 and 16.07.2009 by the Supply Inspector, Godhra. During its visit to the Model FPS at Piplod, district Dahod (Name of the dealer – H.Y. Dalal, Shop No.220/179), the dealer informed that the last inspection made by the inspector was on 29.07.2009 and prior to that on 24.04.2007. During the Committee’s visit to FPS licence No.63/05 at Gandhigram, Junagarh also the Committee observed that the inspection/ visit book was issued on 10.09.2003 but only 4 inspections had been recorded therein. The inspections recorded were on 10.09.2003, 10.12.2004, 21.09.2005 and 10.04.2009. 8.7.8 Unlike in many other States, the State of Gujarat does not have a concept of joint sampling of grain at any of the State Godowns at the time of disbursement of grain. Thus there is no way to ensure that the food grain being sold at the FPS is of the same quality as has been allocated by the government. Thus, there is no check on the quality of grain which is disbursed from the GSCSC godowns to the FPSs. It is recommended that a system of joint sampling of food grain be started and all FPS dealers be instructed to keep officially sealed samples of food grain at their shops. 108 8.7.9 There is no effective and systematic complaint redressal mechanism for the common people. During the course of its visit to various districts in the State, in particular the villages and the far flung areas, the beneficiaries were completely unaware of their rights and the forum of redressal of their complaints. There is no system of a toll free helpline number, or for that matter any telephone number where the beneficiaries can register their complaint or call to ask specific queries with regard to their entitlement. It is recommended that there be a PDS specific complaint mechanism and that the State set up a 24 hours toll free helpline where a beneficiary can lodge his complaint. The toll free number should be printed or stamped on the Ration Card. There should be a system of the follow up of the complaint. A post of Ombudsman/Regulator should be set up as suggested by this Committee in its Delhi Report. The Ombudsman/Regulator should look into the complaints received through the helpline and take appropriate action against the defaulting licencees and the officials concerned. 8.7.10 A Public hearing for PDS on the lines of the Lok Adalat ( Bijlee/ telephone/ water) must be convened at a designated place, time and day every 2/3 months where general public can seek to resolve outstanding issues pertaining to the PDS. These may include those relating to their category / entitlements, non-issuance of the cards, bifurcation of cards, wrong inclusion of APL, complaints regarding under-weighment etc. PDS Lok Adalat so constituted should be presided over by District Judge next to the Principal District Judge and should include the Collector of the District / the District Supply Officer. A system of accountability must be put in place to ensure the implementation of decisions taken during these hearings. 109 Chapter 9 COMPUTERISATION 9.1 The Public Distribution System (Control) Order, 2001 provides that the State Government shall ensure monitoring of the functions of the Public Distribution System (PDS) at the Fair Price Shop (FPS) level through the computer network of the National Informatics Center (NIC) installed in the District NIC centers. For this purpose computerized codes shall be issued to each FPS in the district.11 9.2 The Committee has already submitted a detailed report on Computerisation of PDS which may be read as part of this report. The present chapter deals specifically with computerisation of PDS in the State of Gujarat. 9.3 The PDS is a network of various entities that are linked to each other. In order to ensure effective functioning of the PDS the transactions between these entities have to be transparent, accurate and updated. The same can be best achieved by linking the PDS through an online computer network. 9.4 Online networking of PDS will ensure that all latest information is available online for the benefit of everyone. The communication gap between the Zonal office/ office of the Mamlatdar, the FPS and the Godown will cease to exist. Online availability of information will keep a check on overstocking and ensure maximum godown uitility. JIT12 concept can be introduced to control wastage of food grain. Para 6(6) of the Annex to the Public Distribution System (Control) Order, 2001 JIT- Just in Time refers to a concept of bringing the right material at the right time at the right place. Items must arrive exactly at the time they are needed, that is ‘just in time’, neither earlier nor later. Goods arrive when needed for use rather than becoming expensive inventory that occupies costly warehouse space. 11 12 110 There will also be a check on whether the FPS dealers are lifting their entire quota in time and that the PDS commodities reach the actual beneficiaries. 9.5 Thus, the Food, Civil Supplies and Consumer Affairs Department, the office of the District Collector, the office of the District Supply Officer, the office of the Mamlatdar, the Gujarat State Civil Supplies Corporation, the office of the District Supply Manager, the Godowns, the FPS and the Banks where the FPS dealers deposit the Demand Drafts; all have to be linked through an online network. 9.6 Current status of Computerisation of PDS in Gujarat 9.6.1 The Committee was informed that computerization of the FCS & CAD has been done in four parts : (i) Computerisation of ration cards (ii) Commodity Price Monitoring (iii) Web sites (iv) Development of PDS 9.6.2 In order to ascertain the extent of computerization in the PDS in Gujarat, the Committee visited the Zonal Office-1 at the Lal Bungalow Campus, Jamnagar with the purpose of ascertaining the procedure for issuance of ration cards and allocation of grain to each FPS. 9.6.3 The Committee was informed that for the purpose of issuing ration cards and allocation of grain the department relies upon a computer software which contains the database of information pertaining to the details of all ration cards in the State. The This aims at controlling wastage and saving valuable resources like time, money and labour. 111 software also contains an updated monthly district wise and zone/ Taluka wise allocation of food grain. The Committee was informed that this web based solution for computerization of issuance of ration cards in Gujarat was launched in April – 2007. 9.6.4 Issuance of Ration Cards In case of issuance of ration card, the Zonal Officer/ Mamlatdar peruses the application and enters the information on the database. A new registration number is generated. In the process, the surrendered ration card number of the beneficiary is also fed on the system. However, if the previous/ surrendered ration card has not been deleted from the database, then this fact will be reflected on the software and the officer issuing the card will get to know that the ration card of the beneficiary has not been formally surrendered or deleted from the database. In this case, the beneficiary will have to ensure that his old ration card is deleted from the database. 9.6.5 The software is such that the officer in a particular district or zone cannot access all details of all the ration cards in the State. However, by putting a specific query on the database, he can get to know if a particular card has been surrendered/ deleted or not in any part of the State. 9.6.6 Allocation of grain At the time of making FPS wise allocation, the Zonal Officer/ Mamlatdar refers to the database in the software which contains the list of FPS along with its details. The Zonal officer/ Mamlatdar also refers to the database to determine the monthly allocation to his Zone/Taluk. Thereafter, on the basis of the demand received from the FPS dealers in his Zone/ Taluk, the Zonal Officer makes FPS wise allocation of grain. The allocation and the list of beneficiaries in each FPS is updated online regularly. 112 The Committee observed that though extent of the software was limited to allocation of grain to FPS and issuance of ration cards, the software was comprehensive and contained all details that were relevant for its purpose. 9.6.7 Roaming Ration Card To ensure that cardholders of both BPL and AAY categories are not deprived of their food needs while they migrate in search of job opportunities, the Government has initiated a Roaming Ration Card system. This card is in the form of a booklet with all details about family members registered in the card and attached to a shop. The system has the provision for an additional slip showing prorated ration quota for original cardholders. A roaming card is also registered on the web portal and saved in the database, which could be viewed in other Talukas using the portal. The system will also ensure that the total ration does not exceed the entitlement and will allow access rights to designated functionaries for designated purposes only. 9.6.8 Websites The Committee observed that currently the following websites have been hosted on the internet: www.fcsca.gujarat.gov.in, www.dcsdof.gujarat.gov.in and www.imdca.gujarat.gov.in. These websites contain information on departments with regard to their functioning, projects, rules etc. The websites also contain statistical data and financial reports that are updated from time to time. 9.7 Proposed e-Governance solution for PDS in Gujarat – Smart PDS 113 9.7.1 For the implementation of the various Central Government and State Government schemes under the Public Distribution System the State Government has devised the concept of a complete eGovernance Solution. 9.7.2 This concept aims at use of modern technology to minimize the existence of ghost ration cards, to have more accurate information on ration cards, to increase efficiency and effectiveness of Public Distribution System in the State. 9.7.3 The proposed system envisages a central database stored in a server at the head quarters connected to the district servers through RAS13 and leased line support with firewall which in turn are linked to zonal database and finally to the FPS. 9.7.4 The consumer is provided with a Smart Ration Card. The data of the Election Commission will be used for issue of ration cards and only persons below 18 years will be added. Smart roaming Ration Card will be given to needy people. The FPS has a database of the consumers, a terminal, a smart card reader and a printer. He is linked to the Zonal Office through Dial Up or ISDN connection and the Zonal Office is similarly linked to the Godown. The FPS owner is also given a smart card which contains the details about his entitlement. As he inserts his card in the terminal at his shop the details of the distribution made by him are transferred to his FPS card. He then takes it to the Zonal Office and the information from the FPS card is read into the database of the Zonal Office His entitlement for the next month is determined and permit details are stored in his card. The FPS owner then goes to the bank and RAS - Remote Access Service is a Windows NT/2000 Server feature that allows remote users access to the network from their Windows laptops or desktops via modem. 13 114 deposits the money. Then he goes to the godown and on the basis of permit details in the FPS card he is given the allocation for the next month. He then has to bring his card and transfer the allocation details to his database. 9.7.5 The system will run seven software modules: At the Zonal level, FPS level, Godown Level, at the level of the District Supply Manager level, at the level of the District Supply Officer, at the Head Office of the Government, at the Head Office – GSCSC 9.7.6 The Committee was informed that currently the work on Smart PDS project has been put on hold as the Government is waiting for the details of the Unique Identification project proposed by the Central Government and may consider using the data of UID for issue of ration cards. The Unique Identification Authority of India is a body of the central Government responsible for implementing the Multipurpose National Identity Card or the Unique Identification Card project. However, once the proposed project is implemented, it will help in making the PDS in Gujarat more effective. 115 Chapter 10 RECOMMENDATIONS 1. Considering that huge quantity of PDS wheat is now sought to be ground into duly fortified wheat flour/atta, it is incumbent that there should be dedicated flour mills for the purpose, with captive production. The flour mills can be established on Public Private Partnership (PPP) basis. 2. The date of grinding of the wheat and the expiry date should be prominently given on the atta bag. The bag should also contain a warning in bold letters that the atta must be consumed before the expiry date. 3. The beneficiaries should be educated as to the necessity of consuming the atta within the prescribed period and the consequences of the atta getting deteriorated if it is not consumed within the prescribed period. Hoardings should be put up at important public places in the districts, Talukas and villages giving information about the advantages of fortified atta, the time limit of consumption of atta, and the helpline numbers to lodge complaints, category wise entitlement of PDS food grain to card holders, closing day and working hours of the FPS. 4. An officer of the GSCSC should always be present in the flour mill when PDS wheat is being ground. He must certify that grinding and sealing of the atta bag was done in his presence and that fortified atta is of the quality prescribed. 5. A sample should be taken from the fortified atta in three parts which should be sealed under the signatures of GSCSC officer present and of the flour mill owner. One part of the 116 sample should be tested by an independent agency. If any deficiency is found in the sample upon testing it or if any beneficiary suffers on account of the quality of atta supplied to him, the responsibility should be fixed both on the officer concerned and on the flour mill owner. 6. Fortified atta produced should be fine, of highest quality and containing proper proportion of nutrients. 7. Wheat bags leaving the FCI should be bar-coded and when these are delivered at the flour mill, bar-coding should be checked by the officer of the GSCSC present at the mill and certify receipt of proper quantity and good quality of the wheat. 8. After the bags of fortified atta are sealed/stitched, these are to be transported to GSCSC godowns where the bags should be counted and the bags should be certified to have been received in proper condition by the officer of the GSCSC. 9. It should be the responsibility of the GSCSC to deliver the fortified atta to the FPS. There should be door step delivery. 10. GSCSC must ensure that atta bags are delivered at the FPS within 5 days of its grinding. 11. Atta supplied to the beneficiary should remain good for 30 days and as he is getting ration for 30 days therefore, the last delivery of atta bags to FPS should be within 5 days from the date of grinding as printed on the atta bag. The FPS dealer must ensure that the atta bags are distributed to the beneficiaries within 10 days of the receipt. Thus, the beneficiary will get the supply of atta 30 days before the expiry date. At the time of manufacturing of the bag itself, it 117 must be ensured that the date of grinding being printed on the bag corroborates with the actual date of grinding and that a future date is not printed on the bags. 12. If any of the atta bags are not lifted from FPS within 30 days of the production of the atta, FPS dealer, shall inform the Mamlatdar and GSCSC godown concerned. In case of failure to give such information, the FPS dealer will be liable to be penalized. Thereafter those bags of atta shall be withdrawn by the GSCSC from the FPS. FPS owner shall also give information as to which ration card holder has not taken delivery of his entitlement of atta bags. 13. At the Public Hearings conducted during the Committee’s visit, there were multiple complaints by the people on the functioning of PDS. The meetings were well attended and the complaints were as regards FPS, Civil Supplies Department and GSCSC. One of the grievances at the Public Hearings was there is no forum to address and redress grievances with regard to the functioning of the PDS. Thus it is recommended that a PDS Lok Adalat be held in every district every second month, on a fixed date, time and venue to be presided over by a Judicial Officer immediately below the rank of the Principle District and Session Judge of the District. The PDS Lok Adalat should be attended by District Magistrate, the DSO of the district and the higher officials of GSCSC. All complaints and grievances should be noted and redressed and made note of in the next meeting. 14. There should be a separate mechanism for dealing with the complaints of the consumers who are beneficiaries under PDS. For this purpose a toll free helpline be provided. The 118 number of the helpline should be prominently displayed at the FPS. Helpline number should be stamped on the ration card. The aggrieved person should be able to follow up his complaint and must be told of the action taken on his complaint. Other details regarding working hours, closing days, number of ration cards attached with the FPS should be mentioned on a signboard outside the shop. The entitlement of the beneficiaries and the price of the commodities being sold should also be stamped on the ration card. 15. To deal with the complaints and to ensure the proper functioning of PDS in the State, there should be an Ombudsman. 16. It is not possible to recommend any increase in the commission payable to FPS. According to the Committee, stand alone FPS is not feasible and it only results in loss. The Committee finds it heartening that in Gujarat, the concept of Model FPS has been developed and steps have been taken to convert all FPS into Model FPS. 17. Enforcement in PDS has to be strengthened when it is a known fact that PDS is a corrupt institution and there is web of corruption woven around the FPS which involves its dealer, officials of Civil Supplies department and GSCSC and the transporters. There has to be a separate department for the purpose. Flying squads should also be constituted to check the menace of black marketing of PDS food stuff. 18. The Vigilance Committees have been constituted at various levels as per government circulars. However in practice these 119 Committees are non functional. Vigilance should be given utmost importance. The Vigilance Committee must meet every month on a fixed day, time and venue. The minutes of the meeting should be recorded and necessary action be taken thereon. Non official members should be provided certain honorarium. If any non official member does not attend two consecutive meetings, his name should be removed from the Committee. If any official does not attend this meeting, departmental action should be taken against him. 19. Another aspect of the Vigilance Committees that was observed was that the Mamlatdar has been assigned important functions with regard to the functioning of the Vigilance Committees. In fact, at the Taluka level, the Mamlatdar has been made the Chairman of the Taluka Vigilance Committee. There are two objections to this. First, the Mamlatdar does not perform PDS specific duties and already has numerous functions and inspections targets to meet. It was observed that the Mamlatdars are not being able to meet with the demands of these administrative duties itself. Assigning them the supervision of Vigilance Committees is an added responsibility which will be seldom fulfilled and thus should be avoided. Secondly, the functions of Vigilance Committees include keeping a vigil on the fact that the Mamlatdar takes action on errant FPS dealers. In fact, one of the mandates of the Mamlatdars and the DSO is to stay in touch with the members of the Vigilance Committees during their inspections and initiate action to redress complaints highlighted by the members of the Vigilance Committee. In such a situation, the Mamlatdar becomes a judge of his own cause. Thus it is recommended 120 that the Vigilance Committees must be constituted in such a way that they can function as independent bodies. 20. An amnesty scheme should be put into operation to weed out bogus/ ghost ration cards as these cards result in diversion of PDS food grain to black market. If any bogus / ghost card is found after the amnesty, not only action be taken against FPS dealer but also against officers of the department who certified issuance of these bogus/ ghost ration cards. 21. FPS is meant for the beneficiaries and a licence for running FPS should be allotted on that basis. A person of the locality having a kirana/grocery shop should be preferred. It should be the condition of the licence that the licencee should have kirana/grocery shop along with FPS for selling non PDS items. Any breach of the conditions of licence should result in revocation of the licence. Ration cards attached to each FPS should be properly rationalised so that there is equal distribution of these cards. 22. Survey of BPL households should be taken immediately and there should be no error of inclusion and exclusion. There should be an yearly review of BPL and AAY families for purposes of deletion of ineligible families and inclusion of eligible families. 23. There has been computerization of PDS in the State, done with the help of National Information Center with the object of issuing “Smart PDS”, but for the present this has been kept on hold in view of the Unique ID Number project. 121 24. It was observed that at the time of allocation of grain at the Zonal Office/ Mamlatdar office, the Sale and Stock Registers of the FPS dealer is not verified. The monthly allocation of food grain is made to the dealer only on the basis of what he has demanded and on the basis of the availability of food grain. There must be a provision for the concerned officers to verify the sale and stock of the previous month before issuing food grain to the dealers. 25. The Committee observed during its visit that beneficiaries of APL 1 category are not getting their due entitlement of food grain. In fact none of the APL-1 beneficiaries that the Committee spoke to were even aware of the fact that they are entitled to food grain. They were only aware of their Kerosene entitlement. However, most FPS dealers were found to be taking a monthly allocation for APL 1 card holders. It is clear that this allocation is being misused. Thus a widespread awareness has to be created amongst the APL1 beneficiaries with regard to their food grain entitlement. Allocation of APL-1 food grain has to be monitored strictly. 26. Panchayat / Municipal body should be informed about the stock received at the FPS by sending a copy of allocation order and the same should be displayed at prominent places of the Panchayat. 27. A system should be evolved wherein there is a check on the quantity and quality of the food grain that reached the FPS for distribution. It must be ensured that the beneficiaries receive full quantity as per their entitlement. It must also be ensured that the quality of food grain reached the 122 beneficiaries is the same as that has been disbursed by the GSCSC. 28. The Stock Patra submitted by FPS dealers should be certified by the members of the Vigilance Committee to the fact that stock mentioned to be distributed was properly distributed to the beneficiaries and was not diverted. 29. State Government may examine the supply of atta in vacuum packed bags considering the advantages of vacuum packing 30. Appeal under the provision of the PDS Control Order 2001 should be heard by Judicial Officer of the rank of Additional district Judge. State government should appoint such an officer in consultation of the High Court. 31. Prosecution should be initiated for contravention of the PDS control order under Section 7 of the Essential Commodities Act. Fast Track courts should be designated for the purpose. 32. There must be strict monitoring of the PDS at all levels. 123 124