Underrepresentation of African Americans in the Forest Service Problems and Solutions By The African American Strategy Group Resource Group USDA Forest Service August 6th 2004 Underrepresentation of African Americans In the Forest Service Problems and Solutions ABSTRACT By James L. Howard AASG Lead Facilitator The African American Strategy Group (AASG) has completed its workforce analysis for African American employees in the Forest Service (FS) during fiscal year 2004. This analysis has heightened AASG awareness of the problems that contribute to the low workforce participation rate of African Americans (AA) in the Forest Service. The AASG notes recent accomplishments by the FS in the hiring of diversity candidates to regional Forester positions. We also support fully the student hiring initiatives instituted by the FS. However, the fact remains that AA employment has been at a plateau of 4 percent for more than two decades. The major barriers to correcting AA underrepresentation in the FS are fragmentation within resource organizations, white backlash, and inadequate hiring and selection procedures. Many organizations that were developed to provide solutions to the problem of AA underrepresentation continue to focus on objectives and approaches that have been unsuccessful for decades. Organizations such as the African American Advisory Council (AAAC) have become fragmented around issues that do not affect the bottom line, such as outreach and diversity awareness. White backlash is a major factor in preventing many high level AAs from stepping forward to help illuminate and solve the issue of underrepresentation. To correct faulty hiring and selection procedures, we propose the Quality in Hiring approach used by the Forest Products Laboratory, which incorporates accountability upward through the rank and file. We recommend a restructuring of CR directors in field locations. These directors could be affected by white backlash and should be placed under the supervision of the National Civil Rights Director Keywords: Backlash, fragmentation, underrepresentation Introduction African American employees are a vital part of the Forest Service (FS). The AASG was created to provide an African American (AA) perspective to assist the Forest Service achieve its mission and vision, which includes multiculturalism and diversity in all aspects of organizational life. To accomplish our primary goal of AA representation within every aspect of the Agency, the AASG continues to operate under the original charter, which states that the AASG will serve as the conduit to the Chief for ideas and suggestions related to present and future FS policies and practices—particularly those issues that affect the careers of AA employees. The vision for the AASG is not new and remains a most difficult 2 challenge. However, the AASG remains hopeful and certain that one day Forest Service employees will reflect our diverse society in all aspects of organizational life, and that the Agency shall truly become the employer of choice for all people regardless of race, color, religion, disability, gender, or age. The priority issue concerning AASG is the current 4 percent employment level for FS AA employees (Appendix 3). Forest Service Employees The FS employment level for AA employees continues to trail that of white employees in terms of overall workforce representation (Table 1). Analysis of population census data (2002 Census) shows that AAs makes up 13 percent of the general population and Whites 68 percent. AA employee representation throughout the GS scale is relatively flat, fluctuating around 4 percent. This flat representation is quite divergent when compared to other ethnic groups (see graph 1). At the upper management level, the FS has done a good job with diversity hiring, especially with the recent hiring of AA regional Foresters, but the FS still has work to do to be fully compliant in AA hiring in positions other than those in the Senior Executive Service. Some regions have decade-old problems. For example, since its inception more than 90 years ago, the Forest Products Laboratory has never had an AA supervisor. As the National data in Tables 1 and 2 reveal, the overwhelming issue that emerges is one of underrepresentation of AAs or overrepresentation of Whites. Using census data (Table 2) as the basis for determining workforce participation rates by race, Whites should only make up 68 percent of total FS employment, instead of the current 84 percent. In the general population Whites make up 68 percent of the population, AAs 13 percent, Hispanics 13 percent, Asians 4 percent, and other groups 2 percent. There is no clear explanation for this discrepancy, but actions should be taken to correct this disparity across races. The correction of this disparity would support the Agency 2004 Civil Rights Plan Indicator 3.1.1, which states that the Agency uses Federally mandated plans to (1) assess underrepresentation (2) target improvement, and (3) develop and implement effective strategies for improving diversity. AASG believes that the vagueness of these CR Indicators is a leading cause of underrepresentation in the FS workforce. The measures of success of these indicators tend to also be vague, thereby making it difficult to pinpoint the problem and develop appropriate solutions. Fragmentation The goal of the FS 2004 Civil Rights and Performance Plan continues to be to increase the underrepresentation of protected groups. Yet, AA employment has been 4 percent for two decades. Also, the 2004 mid-year update of Workforce Planning Measures indicates that no progress is being made in the hiring of AA employees. Many organizations that were developed to provide solutions to the problem of AA underrepresentation, such as the African American Advisory Council (AAAC), have become fragmented in focusing on objectives that do not affect the bottom line, such as diversity awareness and outreach. For example, outreach to organizations such as the NAACP and Urban League seems to be done to gain political capital for the Agency and, to date has not helped to increase the employment level of AAs in the FS. If outreach and diversity awareness are viable objectives, then there must be a clear statement of the problem that drives these efforts. The success of resource group 3 activities must be measured by FS AA labor force participation rates. Outreach and diversity awareness are not ends in themselves but a means to accomplish increased hiring. White Backlash The representation of AAs in upper management positions continues to fluctuate around the full compliance level. The belief has always been that decisions and direction from the top of the FS management pyramid are needed to correct minority underrepresentation. Because of this belief and the high representation of AAs in upper management positions, the question often arises as to why AAs are still struggling to achieve full employment levels in the FS. It is the belief of AASG that white backlash plays a crucial role in the reluctance of AA managers to come forward in regards to the issue of underrepresentation. White backlash is defined as reprisal actions taken by whites holding positions of influence against those who may be white or non-white resulting in a lack of career development or career threatening. It is believed by many that the fear of white backlash is a leading reason why many AAs in upper management tend to be passive and not engaged in issues of underrepresentation. There have been numerous reprisal cases in the FS. At one point reprisal panels were established, but they were discontinued after a short while. If employees feel that managers aren’t to be held accountable for reprisal actions, then they will be hesitant to voice opinions on issues of concern. The only protection FS employees currently have against reprisals is through union membership. In order for employment percentages of AAs and other protected groups to rise to their appropriate FS levels, White employment will either need to decline or hold steady while considerable minority hiring occurs. White backlash is cited as the primary reason why this hasn’t occurred. White backlash does not always take the form of direct reprisals. It can also take the form of inactivity, a form of passive reprisal. Managers in various locations around the country simply can remain silent or take no action, for example, by not using hiring initiatives that would increase AA hiring. On July 1, 2004, the FS Deputy Chief for Business Operations issued a letter indicating that the Student Career Experience Program (SCEP), as well as other recruitment tools and external hiring authorities, should be used to meet future skill needs and increase diversity of the workforce. He indicated that to date very little progress had been made in minority recruitment. This inactivity or passive reprisal is the result of the lack of accountability in the Agency. Programs such as the Scientific Recruitment Initiative (SRI) were established specifically to increase the representation of underrepresented groups. If managers were held accountable for FS AA underrepresentation through performance ratings, these recruitment programs would be used more and progress could be made toward full compliance of diversity goals. If the Agency were to take appropriate disciplinary or corrective action when evidence indicates reprisals are occurring, either outright or passive, the fear of white backlash would be minimized. Standardize Hiring One of the major problems facing the FS in the attempt to increase the workforce participation rate for AAs is the hiring and selection procedure. Many locations do not incorporate simple outreach procedures as part of each job vacancy. Programs such as SCEP are being used to circumvent the faulty hiring approach taken in many locations. While such programs are good, they need to accompany a regular hiring approach, which includes mandatory outreach by vacant position. We propose as a solution an approach already used 4 successfully at one FS location (Appendix 2). By using the Quality in Hiring approach, as well as student initiatives, the Forest Products Laboratory (FPL) has the most diverse workforce of any FS station. Although some problems remain such as the lack of AA in supervisory positions, FPL stands as the model for other locations wishing to improve their diversity record. The Quality in Hiring approach can be adapted and used at other FS locations. The AASG proposes this standard approach to hiring because it incorporates accountability upward through the rank and file, and this approach has already yielded proven results. The AASG recommends that serious consideration be given to the Quality in Hiring approach as a tool for improving FS diversity attainment levels. Concluding Remarks On July 1, 2004, the update of Workforce Planning Measures was released to FS management. It was emphasized that the Agency as a whole should utilize the full range of hiring options in moving toward key workforce management objectives, one of which is an increase in minority hiring. The report also mentions the lack in diversity gains. The AASG have noted the recent accomplishments by the FS in the hiring of diversity candidates to regional Forester positions. Although these are noteworthy hires we still feel that more needs to be done to reach full compliance levels, especially since we expect national AA employment levels to fall significantly after the impact of A-76 is fully realized. We support fully the student hiring initiatives instituted by the FS. But unless bold steps are taken, such as instituting an FS-wide standardized hiring policy as well as improving FS accountability; we will continue to drift further from the 12 percent minimum employment level for AAs. Student initiatives and external hiring authorities alone cannot achieve this objective. The impact of white backlash or reprisal must be dealt with because it stunts the constructive dialog that could be occurring between minority and non-minority managers. The lack of supervisory training, accountability, and disciplinary action is systematic and results in other agency failures. Also a CR Impact analysis should be done to measure the impact of A-76 on AA FS employment levels, considering the high concentration of AAs in affected positions. We recommend a restructuring of the CR directors in field locations. These directors could be affected by white backlash and should be placed under the supervision of the National Civil Rights Director. 5 Sources of Information Business Operations. Human Resources Management. United States Forest Service. Update of Workforce Planning Measures. 2004. Civil Rights. United States Forest Service. Evaluation Criteria Performance in Civil Rights. 2004. Civil Rights. United States Forest Service. Agency Civil Rights Performance Plan and SelfAssessment Report. 2004. United States Department of Agriculture. Report of the Forest Service Fiscal Year 2002. P.269. May 2003. United States Department of Agriculture. Executive Summary. Evaluation Report. Towards a Multicultural Organization. 1998. United States Department of Agriculture. Civil Rights at the United States Department of Agriculture. One year of Change. Civil Rights Implementation Team. March 1998. United States Department of Agriculture. Civil Rights at the United States Department of Agriculture. A Report by the Civil Rights Action Team. February 1997. United States Department of Agriculture. Implementation of the Civil Rights Action Team Report at USDA. An Interim Progress Report. September 1997. United States Department of Agriculture. Forest Service. Toward a Multicultural Organization. Report of the USDA Forest Service Task Force on Work Force Diversity. March 1991. 6 Appendix 1 Table - 1 GS-Grade 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 SES Total Forest Service Employment 2002 Actual African American White Male Female Male Female 1 2 15 44 59 39 88 13 97 2 71 60 60 11 8 6 576 0 3 5 46 78 66 103 26 95 2 88 82 72 26 8 3 703 0 4 80 617 1,214 1,054 1,899 458 3,074 156 3,020 1,864 1,365 458 261 29 15553 1 7 68 546 1,202 838 1,553 319 1,924 19 1,653 926 595 162 81 14 9908 Percent Total Other1/ 25% 26% 10% 6% 4% 4% 5% 4% 3% 2% 3% 4% 6% 5% 4% 16% 4% 4 19 205 1,515 3,051 2,359 4,235 973 5,822 195 5,319 3,226 2,318 729 392 55 30417 2 3 37 262 498 362 592 157 632 16 487 294 226 72 34 3 3677 Source: Report of the Forest Service FY 2002 Percent: African American by Grade. Total: Total Forest Service Employment, which includes all groups. Exclusion: Data does not include WG, WL, and WG employees. 1/ Includes: American Indian/Alaskan Native, Asian/Pacific Islander, & Hispanic Table - 2 Total Pop 288,369.00 Whites 196,845.00 2002 Population Census Actual Black 36,746.00 Asian 11,559.00 Source: Statistical Abstract of the United States 2003. Values: In Thousands. 7 Hispanic 38,761.00 Percent Percent White Black 68% 13% Forest Service Employment 2002 Actual SES African American White 15 14 13 12 11 GS-Grade 10 9 8 7 6 5 4 3 2 1 0 500 1000 1500 2000 2500 3000 Actual Employees Graph 1. 8 3500 4000 4500 5000 Appendix 2 Standardized Forest Service QUALITY IN HIRING POLICY Policy Recruitment and initial selection only, not post appointment issues. Policy should be reviewed by Partnership Council every 5 years or as problems or issues arise. Process This process is to be used for all permanent positions excluding non-competitive appointments. A. In conformance with approved staffing plans, supervisor prepares PD and “Knowledge, Skills, and Abilities” and submits with SF-52 to AD. B. AD brings request to Director/AD meeting for approval. C. If position is approved, Human Resources (HR) notifies the supervisor, Quality in Hiring Pool (QIH Pool), CREDO and EEO Specialist via e-mail message to the QIH Coordinator, the CREDO Co-Chairs and EEO Specialist. D. QIH Pool and CREDO each choose a representative for the Outreach Panel and notify the supervisor and HR of the selections. E. Supervisor chairs Outreach Panel consisting of one member from HR, one from the QIH Pool, one from CREDO and the EEO Specialist (when available). Panel reviews PD, and reviews rationale for scope of advertising position (e.g. internal, FS-wide, government-wide, and/or external). F. The Outreach Panel reviews the Selective Placement Factors, which should rarely be used, and the KSAs then advises the supervisor on possible changes to ensure a diverse pool of qualified applicants. G. The Outreach Panel develops recruitment/outreach plan. (See Responsibilities section for more information.) H. Position is advertised according to the outreach plan, and candidates apply. I. HR reviews applications to identify qualified and quality candidates. When evaluating the qualifications of applicants for specialized or technical fields, HR may consult with a subject matter Specialist. J. HR issues certificate(s) of candidates to supervisor. K. Interview panel narrows list to approximately 3-5 best candidates, and the supervisor arranges for candidates to visit FPL for interviews and seminar presentations, as 9 appropriate. The Interview Panel described in (L) assists in narrowing down the candidates to be interviewed. L. The supervisor convenes an Interview Panel of typically 3 to 5 members, including the supervisor, technical peers, and the QIH representative to the outreach panel. The interview panel develops a list of questions to ask all candidates and forwards them to HR for review and approval prior to interviewing the candidates. M. The Interview Panel provides evaluation of the candidate(s) to supervisor and AD. N. Supervisor, with concurrence of AD, makes selection. O. All application materials, evaluation notes, interview notes and other materials used during candidate evaluation are returned to HR for filing. P. If, at any point in the process, the supervisor determines that none of the candidates appear to be acceptable, the supervisor, with the concurrence of the AD, asks HR either to re-advertise the position and/or he/she rewrites the PD for the purpose of attracting a larger pool of acceptable candidates. Responsibilities Supervisor of Vacant Position A. Write accurate position description (PD) and describe the knowledge, skills, and abilities (KSAs) required in the position. Include in the KSAs any acceptable equivalent descriptors for the requirements of the position. B. Chair outreach panel to develop and coordinate a comprehensive recruitment/outreach plan that will help attract a diverse pool of qualified candidates. C. Review all certified candidates carefully. When appropriate, bring top candidates to FPL for interview. Expenses to be paid from unit funds, with assistance from AD, as necessary. Conduct interview utilizing approved interview questions. Consider input from interview panel. Have prospective scientist candidates present a technical seminar if possible. D. Select best candidate after thorough review of all available information and after discussions with the AD. E. Establish specific performance requirements and discuss with new employee in first week of employment. Assistant Directors (AD) A. Review PDs and KSAs, and recruitment/outreach plan for completeness and accuracy. B. Require extensive outreach efforts by supervisors and ensure that supervisors are aware of the need to adequately fund outreach efforts. C. Emphasize important role of supervision in hiring and evaluating employees during probationary period. D. Review decisions on probationary employees with supervisors. 10 Director's Office Staff (DO) A. Approve filling of positions that meet FPL priority research goals. B. Emphasize the important role of supervision in hiring and evaluating during the probationary period (and beyond). Human Resources (HR) A. Provide advice and assistance on legal and regulatory requirements of the recruitment and selection process. B. Provide necessary training to supervisors and QIH Pool members on interviewing techniques. C. Provide input and assistance for recruitment/outreach efforts, hiring process and retention decision. D. Notify QIH Pool Coordinator, CREDO chairperson and EEO Specialist after DO Staff approves the filling of a position. E. Ensure that all necessary documentation for each interview is collected from the Interview Panel and stored appropriately in HR. Quality in Hiring Pool (QIH) The Quality in Hiring Pool consists of approximately ten volunteer and management appointed members who are FPL employees and have approval of their supervisors to participate. The Partnership Council recruits and selects QIH Pool members. The presence of a QIH Pool member during the outreach and interview processes provides broader input from the perspective of occupational group, professional degree, professional experience, and KSAs. The committee establishes and maintains its own policy to serve as a guideline for all member activities. Pool Member: A. Serve a two-year term, but may be reappointed for additional terms. B. Ensures an open, fair, and equitable hiring process C. Assist supervisors with the development of the outreach plan and in conducting interviews. D. Provide consistency in the interview process. E. Safeguard the QIH Process and raise concerns during the hiring process to the QIH Pool Coordinator. QIH Pool Coordinator: A. The QIH Pool coordinator is appointed by current pool members and serves as point of contact between the QIH Pool and HR, the PC, and hiring supervisors. B. Provides a copy of the QIH Policy to supervisors who have vacant positions. 11 C. Appoint a QIH Pool member to participate on the outreach and interview panels for each vacant position and notifies the supervisor, HR and the Civil Rights Director of who will be serving on the panels. D. Safeguard the QIH Process and updates the QIH operating procedures as needed. E. Refer problems with the policy and function of QIH Process to the Partnership Council. Civil Rights and Employee Development Organization (CREDO) A. Provide a representative to the outreach panel to assist in writing an outreach plan that will ensure target group members are sought for fair consideration. B. Help identify and eliminate barriers to employment for target group candidates. Subject Matter Specialist (SME) A. Provide technical expertise in evaluating whether applicants for a position meet minimal qualifications and/or quality experience requirements for the position being filled when HR requests. Partnership Council (PC) A. Develop, review, and make changes to the QIH Policy. B. Serve as a source of information and oversight for the QIH Pool. C. Recruit and select employees to serve on the QIH pool. Conflict of Interest A. QIH Pool members (and peers) shall not serve on the Interview Panel if they have any special relationship with any of the candidates being interviewed for the position being filled. B. A QIH representative should not serve on the Outreach or Interview Panels for a position being filled by his/her own supervisor. C. The QIH rep should not serve on a hiring panel if a candidate for the position is the representative’s current supervisor. D. In all cases that a QIH member is uncertain if they may be involved in a situation that is a conflict of interest or even may appear to others it is a conflict of interest, contact the QIH Coordinating Representative for clarification or guidance. Confidentiality A. The interview and selection process is a confidential process, and it involves documents that are covered by the Privacy Act. The interview panel members shall be instructed to keep personal information strictly confidential and to return all materials to HR at the end of the interview process. 12 APPENDIX 3 AASG ISSUE DOCUMENT NATIONAL ISSUE PROBLEM: The Forest Service (FS) African American (AA) employee has been underrepresented across the entire FS Wage Grade (WG) and General Schedule (GS) pay scales for more than a decade. This underrepresentation is very acute at upper management levels. Total representation has remained around the 4 percent level for many years. Past and current programs and policies initiated to improve the wage position and overall employment numbers of AA employee’s throughout the FS simply have not worked. This is extremely troubling considering that current programs such as A76 will probably work to reduce the overall number of AA employee’s in the FS. POSITION: The position of AASG is that it is long overdue for the FS stated desire to have the AA employee become a full functioning member of the FS. The AA employee as outlined in “Toward a Multicultural Organization” has not been afforded the dignity and respect due every FS employee. AA’s continue to be hired at a rate resulting in FS employment levels well below our 13 percent general population level (2002 Census Data). Although we are well represented at the Senior Executive Level (SES), the total employment level for AA’s is well below the national average. SOLUTION: Over the past two decades the FS has put many programs in place with the intention of increasing the number of AA employee’s in the FS. Although these programs have not worked as intended they have been successful in creating a pipeline of qualified AA’s seeking FS employment as well as a small number of current employee’s ready for increased assignments. The reliance on programs such as the Executive Training Program (ETP), simply have not worked for AA’s because the ETP don’t reach low enough into the pay scales. We simply don’t have enough employees at the GS 13-15 levels. We suggest more local area recruitment of college students such as from the Big 10 Universities. We cannot continue to nurture the AA student in Southern United States expecting them to fill incompatible FS jobs West of the Mississippi. We must begin to nurture and target AA students at other universities. We must also target currently employed qualified AA employees for management positions. If the FS takes these bold steps we will be able to really be viewed as the organization that treats its employees with dignity and respect. 13 AASG REGIONAL ISSUES FOREST PRODUCTS LABORATORY Issue description: The Forest Products Laboratory (FPL) has been unable to meet the hiring levels for African Americans when compared to the number of African Americans in the United States population. Anecdotal information would suggest that the reason for the low numbers for African American employment at FPL is that they are simply not selected for vacant position. Possible Solution: The director of FPL must take a more active role to ensure that hiring decisions are made that result in the agency meeting its stated long-term objectives for workforce diversity. The director must review the decisions made by administrators and hiring officials and take actions to guarantee that workforce diversity objectives are met. WASHINGTON OFFICE There are double standards for employment and career advancement in the Forest Service that is accurately perceived by African American (AA) employees. Issue Description: The perception given by senior management to AA employees in the Forest Service Washington Office of National Forest System (NFS) and State & Private Forestry (S&PF) is that you need to be in favor (good old boy network) and be a Caucasian to advance to a leadership position. There are no, or, very lax criteria/standards for Caucasian candidates whereas there are rigid standards for AA candidates. Furthermore, when AA candidates comply with the rigid standards the rules automatically change and the AA candidate is eliminated from consideration and replaced with one of the “good old boys”. In NFS and S&PF, there are no AA Senior Executive Service candidates in leadership positions as Director(s). Often when vacancies are advertised and an AA makes the bestqualified certification list there is procrastination by senior management to fill the position with the qualified AA. Furthermore, the AA candidate may be the best qualified and did outstanding in the interview process, but they still fail by not being selected. Various reasons over the years of why an AA candidate is not chosen are that: (1) they need more field experience (2) too young but other opportunities will be available in the future, if they wait for their time, (3) Senior management has decided to immediately fill the position. Possible Solutions: Being fair in promoting diversity, instead of just talking the talk, make it happen if senior management is truly sincere in making this agency the agency of choice for all Americans. In addition, as possible solutions are (1) in the selection process by the selecting committee, AA representation should be established. This would promote a sense of fairness in the selection process. (2) Promote a Diversity Agenda in the Selection Process for all Americans of color at all grade levels. REGION ONE 14 Issue Description: In this region, African Americans (AA) is the most under represented group of employees. The region has upward of 3,000 employees and only five are AA. We are hanging on in dead-end, non-supervisory, and non-management positions at the GS-5-11 positions. There is little or no mentoring, coaching, or role models to help guide AA through this maze-like system. The outreach, recruitment, and retention issues in this region are abysmal and no one is being held accountable. This region is not taking advantage of some fine tools like the Student Career Experience Program (SCEP) and Student Temporary Employment Program (STEP) to entice and recruit AA to this region. One of the best avenues for AA to get their foot in the door in this region has all but dried up (SCEP) – there haven’t been any AA SCEP students in this region for over a decade now. Nearly all of the SCEP positions in this region are going to other students. And for us we continue to get the same old lame response such we can’t find them or they won’t move up here, etc. With all of the information, technological advancements, and mobility we have today, that response is a cheap one. However, this does not relieve management of its responsibility of making sure that its outreach and recruitment efforts are reaching all segments of society. Possible Solution: We need a voice(s) at the table. Management needs to know that we exist and we’re here to assist them in carrying out program objectives. We need an advocate in the upper echelons to carry our message to senior management officials. All of the members of the AASG must do their part and ensure that their respective Forest Supervisor, Regional Forester, Director, etc., know about our situation and support our cause with action and results. We need to continue to ask probing questions like why this… or why that…. We (AASG) need to be proactive and mentor the younger generation (students) and trainees to try to get them in the pipeline. In the government in general and the Forest Service in particular, we MUST have diversity in thought, sex, and race (culture) if we are going to be an agency of choice when it comes to employment. This diversity, for our sake, must be in key supervisory and management positions throughout the agency. REGIONS 2 THRU 4 Issue Description: AA’s employees are under represented in these regions. Possible Solution: Increased selection of qualified AA candidates. Region Five Issue Description: In Region 5 African Americans remain underrepresented in the workforce, most noticeably absent in Regional Management Team Leadership positions. The Region only has one AA Staff Director, 2 AA District Rangers, and one Deputy District Ranger. Possible Solution: Utilize the AASG in conjunction with the CR staff to develop a Regional Strategy with action items specific to the goal of increasing outreach and recruitment of AA’s, particularly for managerial positions. Engage the AASG to assist in aggressively 15 marketing to the current AA workforce, the existing mentoring program, details and training opportunities within and external to the Region. REGIONS 6 THRU 9 Issue Description: AA’s employees are under represented in these regions. Possible Solution: Increased selection of qualified AA candidates. PACIFIC SOUTHWEST Issue Description: The Pacific Southwest (PSW) Research Station has not had a permanent EEO Manager responsible for CR programs since September 2001. Possible Solution: The Research Station needs to hire a full time EEO/CR Manager, so that CR programs are active, fully implemented and monitored. Issue Description: Management is not following through with outreach to AA’s for vacancy announcements. There is not system in place to monitor individual outreach efforts. We are not using national system i.e. 1890 Program, National Scientist Initiative Program, or SCEP Program as tools to build a pipeline of AA employees. Possible Solution: The PSW Station Director should take active role in ensuring that the managers are actively outreaching to the AA population. The Director should review all the recruitment packages before the manager makes the selection. 16