A Quality Hiring Process Hiring for Excellence Presented by: Joyce Allen Date: 8/12/14 Session ID: HR 9:10 – 10 am Overview • • • • • • • • • Write a holistic job description Assemble a selection committee Promote the opening Review applications Conduct phone screens Select finalists Interview in person Close the deal Set the hire up for success Write a holistic job description Include more than just functional tasks, include: • Knowledge and skills • Personal qualities • Fit characteristics Assemble a selection committee • What role does the manager of the hiring manager need to play? • In addition to the hiring manager, who else works closely with the person in this role and is invested in positional success? • Are there others for whom developing candidate selection skills is important? Promote the position • • • • • Publish to your job site Reach out to possible candidates Seek referrals from colleagues Advertise to possible vertical audiences Use social media Review applications • Look for evidence of capacity and capability, not just direct experience • Pay attention to fit, while also checking overt or covert bias Conduct phone screens • • • • • Schedule 30 minutes Welcome 2-3 critical questions Candidate questions Thank you and next steps Assess candidates Candidate Name: _________________________ Interview Team Member Name: ______________ Quality/Skill #1: High Medium Low Notes: __________________________________ Quality/Skill #2: High Medium Low Notes: __________________________________ Quality/Skill #3: High Medium Low Notes: __________________________________ Recommend candidate for campus interview: Yes No Summary reflection: ______________________ Interview candidates in person • Provide candidates with an authentic experience – they are interviewing you too! • Focus on what to evaluate • Know what your questions will evaluate • A good question will distinguish candidates • Use demonstration type exercises when appropriate Determine who you want • Determine not only your first candidate, but also any other possible hires • Check references thoroughly • Determine if you have a failed search and why Make the offer and close the deal • Contact the candidate of choice and make a clear offer • Ask what other information the candidate needs from you to make a choice • Provide a timeframe within which you require a response • Thank the candidate and provide a positive hope/expectation for working together Set the new hire up for success • Communicate what to expect on the start date • If your office does not have a new hire check list, work to develop one and execute on it flawlessly • Provide an organization chart and key contacts and make formal introductions • Ensure there is a lunch and break buddy to help acclimate the hire to the office culture and resources Additional Resources • PACRAO Review article: http://pacrao.org/b/ • Hiring and candidate selection guide: http://hiring.monster.com/hr/hr-bestpractices/recruiting-hiring-advice/acquiring-jobcandidates/hiring-candidate-selection.aspx • The mistakes employers make when selecting candidates for a job: http://www.michaelpage.com/content/108-themistakes-employers-make-when-selectingcandidates-for-a-job.html#.UltmOVDn9jo Please complete the online session evaluation form Session HR 9:10 – 10:00 am