Job Description
Job Title: Software Asset Manager
Details
The Software Asset Manager will be responsible for ensuring SLC Software Licensing
compliance across all SLC sites. They will controlling existing licenses ensuring there are no
breaches in contracts.
This role is within a continually changing environment, requiring the ability to organise a
challenging workload coupled with the flexibility to deal with a continual change in priorities
to meet the business needs.
Job Purpose
 Manage SLC licenses and where possible, avoid unnecessary spend.
 Control existing licenses ensuring there are no breaches in contract.
 Ensure SLC licensing controls are in place and are effective, ensuring compliance with
vendor contracts.
 Ensure license requirements are fully understood by all relevant departments.
 Maintain ICT Operations SAM (Software Asset Management) database.
 Remove or upgrade software in line with SLC’s licensing policies and agreements to
ensure full compliance.
 Report all incidents of non-compliance to ICT Service Transition Manager
 Support other ICT Infrastructure disciplines
 Maintain Software Library & DR Library
Key Accountabilities
 Manage SLC software / licenses
 Liaise with the other infrastructure & SLC departments, specifically Procurement &
Finance, to ensure all items are correctly recorded.
 Work with Commercial & Finance departments and 3rd party organisations to
provide licensing assurance.
 Maintain the SAM procedures, working instructions & workflows.
 Development of our SAM services & strategy.
 Executing SAM projects rollout & transfer of a running system to the customer.
 Provide management reports on a regular & ad-hoc basis.
 Provide accurate information on software / licenses & their documentation to
support all other service management processes and purchase decisions.
 Maintain software & license details within the SAM and liaise with ICT support &
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Finance departments regarding renewals, additions or removals.
Investigation & clarification with the software publishers
Attend regular meetings with Finance and Procurement to ensure that software
purchases are bought at best price.
Attend regular Contract Review Group meetings to ensure renewals / additions /
removals are captured and that IC (Investment Committee) requirements are
identified.
Analyse Centennial & Altiris data to determine requirements for software removal or
upgrade.
Uninstall or upgrade software as required.
Mange the software library - media updates, booking software in & out
Essential Skills / Experience / Qualifications
 ITIL Service Transition V3 accreditation.
 ITIL Software Asset Management accreditation.
 ITIL Foundation V3 accreditation
 Understanding of ITSM and the relevance of the SAM role
 Licensing knowledge & product use rights for MS, Oracle, Symantec, Adobe etc
 Experience of implementation and management of formal processes and
procedures.
 Experience of Phoenix Dashboard or equivalent SAM
 Experience of Altiris, Centennial or equivalent discovery tools
 Experience in the use of Crystal Reports or equivalent reporting tool.
 Experience in the management or procurement of software / licenses
 Ability to be proactive and use initiative.
About SLC
Student Loans Company is a non-profit making Government-owned organisation set up in
1989 to provide loans and grants to students in universities and colleges in the UK. We are
responsible, in partnership with Local Authorities in England and Wales, the Student Awards
Agency for Scotland, the Education and Library boards in Northern Ireland, the Higher
Education Institutions and HM Revenue & Customs, for student support delivery in the UK.