Diana Foster 4305 San Juan St SE Lacey, WA 98516 (253) 370-5659 Fosdia06@yahoo.com Qualifications/Management Style I have a proven success record in senior housing management and marketing. I have a genuine passion for improving the quality of life for older adults. I am a successful and seasoned leader, with extensive experience managing high quality senior living communities. I am creative and innovative in community management, ensuring consistent, high quality service and care. I am an outstanding communicator, coach and mentor. I inspire a value based leadership, which includes demonstrating credibility, discipline, follow through, consistency, and strong team orientation. Carepartners Charlton Place Assisted Living April 2014 -Current Charlton Place has 97 full service assisted living apartments. Oversee management and day to day operations of the community. Hire and supervise employees ensuring adequate staffing, duties to include AP, AR, compliance issues, budget compliance. Implement approached and services to maintain and enhance resident independence and satisfaction. Ensured the quality of care and activates delivered are of the highest level. Train and manage staff, guide department heads to achieve their goals. Participate in sales and marketing activities while developing and implementing an annual business plan that achieves the financial goals and maintains high occupancy through marketing strategies Brookdale Senior Living Wynwood Columbia Edgewater Sept 2013- March 2014 Wynwood Columbia Edgewater has a total of 118 assisted living apartments. With 118 residents. As Executive Director, I managed all day to day functions of the community to include marketing, AP, AR, compliance issues, continuing education, budget compliance, PR, activities life enrichment and setting all systems in place. Wynwood was a property that lacked attention for over 10 years. I have strong operational and financial abilities. Oversee the planning and implementation of all of the programs and policies at the community while following the philosophies and core values, adhering to the budgeted amount for each department. Make a significant contribution towards building census, and proving resident satisfaction. Executive Director Olympic Alzheimer’s Residence November 2010- August 14th 2013 As the Executive Director, I manage all day to day functions of the community. Which include marketing, admissions AP, AR, compliance issues, providing continuing education, budget compliance and activities. Olympic is a 60 bed Dementia community. I interviewed, hired and trained all new staff members. I manage up to 50 staff members. In 2012 my community achieved a deficiency free survey while increasing revenue for the first time in this community’s history. Over 2011 and 2012 the community has achieved budget compliance. I have excellent interpersonal skills and management experience. Strong leadership skills. Proven track records focused on improving quality of health care services, maximizing revenue and building census, mentoring and rallying the staff, controlling expenses, increasing resident satisfaction, managing the day to day operations while continuously making improvements and recommendations. Proven marketing record and employee relations experience. Activities and life enrichment played a very strong role in providing quality of life. Executive Director Bonaventure Senior Living May 2009-November 2010 As Executive Director, I manage all day to day functions of the community to include marketing, AP, AR, compliance issues, continuing education, budget compliance, PR, and setting all systems in place. Bonaventure of Lacey is a 200 unit community consisting of 30 dementia units, 70 retirement apartment and 100 assisted living. I interviewed, hired and trained all new staff. I managed up to 50 staff members and insured the community was in compliance with all mandatory training required by the state. I have traveled to several states providing support and help preparing for grand opening of new communities. Executive Director Beehive Retirement & Assisted Living Caring Places Management September 2006-March 2009 The Beehive has a total of 65 apartments which include 20 Independent, 33 full service assisted living and 12 dementia. As Executive Director, I managed all day to day functions of the community to include marketing, AP, AR, compliance issues, continuing education, budget compliance, PR, activities and setting all systems in place. The Beehive was a new property for Caring Places and was in much need of a leader, mentor, and trainer. Over a couple of years I build great relationships with the community and was involved in a complete remodel. I implemented all new compliance systems working with staff and provided all training allowing them to be the very best. I increased census to 100% in all areas and received a deficiency free survey for 2008. I also managed the day to day functions of two communities for one year while employed with Caring Places. Executive Director/Turnaround specialist Mt. West Retirement /Bonaventure Senior Living August 2004- August 2006 Rosemont has 87 total apartments that include 24 Independent and 63 full service assisted living. As Executive Director, I managed all day to day functions of the community to include marketing, AP, AR, compliance issues, continuing education, budget compliance, PR, and setting all systems in place. I am also very familiar with the Medicaid program and have a great working relationship with home and community health services. In January 2005 I was promoted to another Mt. West property to prepare for opening. Silver Creek was under construction until opening in mid 2005. I worked on site daily providing tours and according outside marketing connections and events. I was in charge of implementing and setting up all systems in the new 120 unit community. I interviewed, hired and trained all new staff. Once the community was open, I managed all day to day functions; .including marketing, AP, AR, compliance issues, continuing education, budget compliance, PR, activities and insuring all systems remained in place. Executive Director Heritage House Assisted Living 2000-June2004 Heritage House was a 40 unit assisted living community. I was hired as the activity director and development and build the program from the ground up. I was then then promoted to office manager/AIT program where I continued to oversee the program to ensure its ongoing success. In 2002 I was promoted to Executive Director.