Axia College Material
Appendix B
Use this template to complete each section of the final project.
IT 221N Final Project Template
Project Documentation
Project Name:
A Kitchen Upgrade
Student’s Name:
Timothy Lewis
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IT 221N Final Project Template
TABLE OF CONTENTS
1
PROJECT DEFINITION ........................................................................................................... 5
2
PROJECT EXECUTIVE SUMMARY ....................................................................................... 5
3
PROJECT OVERVIEW ............................................................................................................ 6
4
PROJECT SCOPE................................................................................................................... 7
5
4.1
Goals and Objectives ................................................................................................... 7
4.2
Project Deliverables ..................................................................................................... 7
4.3
Deliverables Out of Scope ........................................................................................... 7
4.4
Project Estimated Costs & Duration ............................................................................. 7
PROJECT CONDITIONS ........................................................................................................ 8
5.1
Project Assumptions .................................................................................................... 8
5.2
Project Risks ................................................................................................................ 8
5.3
Project Constraints ....................................................................................................... 9
6
PROJECT STRUCTURE APPROACH ................................................................................... 9
7
PROJECT TEAM ORGANIZATION PLANS ......................................................................... 10
8
COMMUNICATION PLAN ..................................................................................................... 10
8.1 Risks and issues management .................................................................................. 10
8.1.1 Potential exceptions and problems ............................................................................ 10
8.1.2 Appropriate corrective measures ............................................................................... 11
8.2 Change management process ................................................................................... 11
8.2.1 Change management process steps ......................................................................... 11
8.2.2 Change control board (CCB) ..................................................................................... 11
9
DEVELOPMENT AND IMPLEMENTATION ......................................................................... 11
9.1
Quality Plan Processes ................................................ Error! Bookmark not defined.
10 MEASUREMENT AND PROJECT CLOSING ...................................................................... 11
10.1 Quality Management .................................................................................................. 11
10.2 Communication Management .................................................................................... 12
10.3 Customer Expectation Management.......................................................................... 12
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IT 221N Final Project Template
10.4 Asset Management .................................................................................................... 12
10.5 Lessons Learned........................................................................................................ 12
10.6 Postproject Tasks....................................................................................................... 12
10.7 Project Closure Recommendations ........................................................................... 13
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IT 221N Final Project Template
1
PROJECT DEFINITION
[Replace the following text with a 100- to 250-word statement about the Project Charter
Purpose and overall goals, using the following section as an example:]
The scope of this project will be limited to the kitchen in a 2300 square foot single family
home. The project will include removing and replacing appliances, removing the sink, floor
and tiles. The objectives of the project will be to turn the outdated kitchen into a
contemporary kitchen which is able to function fully for the modern family. The
homeowner intends to oversee the project completely, including picking out the tiling,
appliances, paint and other materials as necessary. The homeowner will enter into a
contract with the chosen contractor and a timeline will be established for completion. The
project will have a set budget which will be all inclusive and will be monitored to ensure
budget constraints are kept.
2
PROJECT EXECUTIVE SUMMARY
[Replace this text with a high-level view of the project covering the content listed in the
bullets below]

The project goal is to turn a run-down, outdated kitchen into a contemporary kitchen.

The objectives are to remove the old appliances, tile, sink and wallpaper and then to
install new floors, tile, appliances and paint. The other objective is to add space and
functionality to the kitchen.

The assumptions being made include the ability of the contractor to finish the work in
the designated time and the homeowner having the funds to complete the project.

The risks associated with this project are the financial risks if the contractor does not
follow through, the possibility of coming across structural problems when tearing up the
kitchen floor and not being able to complete the project in time.

The approach that will be taken will be from a full gut of the current kitchen and the
installing new materials.

The organization of this project will include creating a design of the kitchen, setting a
budget, selecting a contractor, purchasing materials, gutting the kitchen and installing
the new kitchen.
[Include a summary and description of impact for each of the triple constraints listed
below:]

The scope of the project is limited to the kitchen. By limiting the scope of the project to
the kitchen, the project is more likely done in time. When one or more areas are
included within the scope, the contractor or homeowner may have a tendency to jump
from one area to another.

The costs of the project will be disclosed from the outset. The homeowner will be
aware of what the contractor charges, the costs of the materials and the cost to the
homeowner in relation to not having a functioning kitchen during the upgrade. The
impact of the costs will be minimal if planned correctly. The contractor will be advised
to consult with the homeowner if costs will go above $500 of the initial contract.
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IT 221N Final Project Template

The timeline of this project is important and keeping to the established timeline is
necessary as the homeowner will be unable to use the kitchen during the upgrade. All
materials will be pre-purchased and on-site prior to beginning. Any materials that are
found to be needed will be purchased right away by the homeowner or contractor,
whichever is agreed upon at the time of the need being determined.
PROJECT OVERVIEW
[Replace this text with a 350- to 500-word rationale and business justification for
undertaking this project; the purpose of this project.]
The upgrade of the kitchen has been determined necessary by the homeowner’s
wife. The house was built in 1960 and is a single-story home with three bedrooms
and two and a half baths. The current kitchen as a electric stove, refrigerator,
dishwasher and disposal. The appliances were initially replaced in 1990. However,
the tile has never been replaced and the kitchen has never been repainted. The
current homeowners purchased this house in 1991. The floor has started to come
up, the paint has begun peeling and the cabinets are in need of re-facing. The value
of the house has increased since the purchase was made; however, the value would
increase if the kitchen was more contemporary. The homeowners are not currently
in the market to sell the home; however, are looking to refinance and would want to
increase the value prior to refinancing.
While the purpose of this project is to provide a functioning, contemporary looking
kitchen for the homeowners, the project will also increase the value of the home. In
this family, the kitchen is a focal point and an area where the family comes together,
especially during the holidays. Currently, the kitchen has not been able to hold the
entire family anymore. Therefore, by upgrading the kitchen, creating more room, the
kitchen will be able hold the entire family and remain the focal point of the house at
holidays.
This is the appropriate time for undertaking this project because the family, aside
from the husband, will be on vacation for the next month. The kitchen will not need
to be in use by the family. The husband will work from home to allow the contractor
access daily to the home. The contractor will be able to consult with the husband
during the upgrade and renovation. Any problems that may arise will be able to be
handled immediately in order to avoid a delay in project completion.
The homeowners will be upgrading all appliances to the stainless steel, no mark
appliances and will add in a microwave above the stove. Prior to the family leaving
on vacation, the homeowner and his wife will purchase the appliances, tile and paint
for the project.
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IT 221N Final Project Template
3
PROJECT SCOPE
3.1
Goals and Objectives
Goals
Objectives
The project will provide a
more functional and
contemporary kitchen for
entertaining and cooking.
Upgrade to a new kitchen that will allow for entertaining
during the holidays with fully functioning appliances and
100% satistifaction.
1. Remove old kitchen cabinets, appliances and flooring.
2. Install new kitchen cabinets, appliances and flooring.
3.2
3.3
Project Deliverables
Milestone
Deliverable
[Replace this text with
major milestones for the
project.]
1. Setting a budget
[Replace this text with the deliverables for each
milestone.]



[Creating a design]
[Pricing appliances, cabinets and flooring]
[Setting a budget]
2. [Hiring a contractor]



Meet with 3 contractors to receive bids
Receive bids
Select contractor
3. Completing kitchen
upgrade







Removing old cabinets, flooring and appliances
Installing new flooring
Installing new cabinets
Installing new appliances
Painting walls, trim
Clean-up
Turn over to owners
4. Acceptance of project


Approve the project completed by contractor
Final payment
Deliverables Out of Scope
[Replace this text with a description of key logical areas not considered part of the
boundaries of this project. Examples of these out-of-scope deliverables may include data,
processes, applications, and/or business management.]
3.4
Project Estimated Costs & Duration
[Identify high-level cost and duration for the project. Use the Microsoft® Project outcome
to fill this section. The confidence level rating can be chosen by indicating the risk
factors.]
Project
Date
Deliverable(s) Included
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Confidence Level
IT 221N Final Project Template
Milestone
Estimate
[Milestone 1]
[mm/dd/yy]
[Deliverable 1]
[High/Medium/Low]
[Deliverable 2]
[Milestone 2]
[mm/dd/yy]
[Deliverable 1]
[High/Medium/Low]
[Deliverable 2]
4
PROJECT CONDITIONS
4.1
Project Assumptions
[Use this section to list at least three assumptions that you may have made at the beginning of
the project (for example, getting loan approval from the bank).]
4.2

There is no structural damage in the kitchen.

The plumbing in the kitchen is in good shape and not need of repair.

There is no rotting or problems in the flooring.
Project Risks
[Use this section to list at least five risks factors and their potential impacts for the project.]
#
Risk Area
Likelihood
Risk Owner
Project Impact-Mitigation Plan
1
Floor Rot
Medium Risk
Tim and
Margo
This could cause the increase in
cost of the upgrade and an increase
in the length of time to complete the
upgrade. If floor rot is found, there
has been money placed aside to
mitigate the impact and flooring can
be brought in and only push back
the project 2 days.
2
Plumbing
Problem
Low
Tim and
Margo
If there is a problem with the
plumbing, then a plumber will be
called in by the contractor to fix it
immediately. Money will be
earmarked for potential plumbing
problems.
3
.
Timing
High
Contractor
The contractor may run into a
timing issue. The plan is for the
contractor to have one crew free for
this job. However, should this crew
run late, he will free up another
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IT 221N Final Project Template
#
Risk Area
Likelihood
Risk Owner
Project Impact-Mitigation Plan
crew to complete the project in
time.
4.3
4
.
Structure
Damage
Low
Tim and
Margo
As with old houses, there is always
the potential for structure damage.
Prior to the beginning of the project,
the contractor will examine the
structure to see if there appears to
be any structure damage. When
the kitchen has been gutted, the
contractor will then check for
internal structure damage. Should
structure damage be found, then
the owners will need to obtain a
loan from the bank to pay for the
structure damage
5
.
Running out
of money
Low
Tim and
Margo
The kitchen upgrade has a budget
of $12,000. However, reserve
money is available, and the owners
have pre-qualified for a home equity
loan in the event of major problems
with the upgrade.
Project Constraints
[Example: Triple constraint variables (cost, time/schedule, and scope). Are there any possible
limitations? List all that apply.]
5

Cost constraint – While there is a budget and a reserve available, if the structure
damage is not limited to the kitchen area, there may be a problem with funding the
project and fixing the structure damage.

Time/Schedule – The owners want this job completed in approximately 8 days. The
contractor can meet this schedule; however, there is always the possibility that a
problem arises and the schedule cannot be completed.

Scope – The scope is currently limited to the kitchen. However, if there is damage that
is outside of the scope this may be a limitation.
Project Structure Approach
[The project will be structured in that all purchases will be made first, then the old
appliances, cabinets and flooring will be removed. The kitchen will then be inspected to
ensure there are no invisible structural issues. After the kitchen has been inspected, the
walls, floors and ceiling will be prepped and painted for the new flooring, paint, cabinets
and appliances. Once the area has been prepped and painted, the installation of the
floors, cabinets and appliances will be done. The project depends completely on outside
resources with the exception of the homeowner picking out the cabinets, flooring and
appliances. The primary outside resource the homeowner will interact with is the
contractor selected for the job. The homeowner will observe the project as it goes
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IT 221N Final Project Template
periodically and will stay in close contact with the foreman and construction company
project manager.
6
Project Team Organization Plans
[List all the project stakeholders with their responsibilities.]
7
Project Team Role
Project Team Member(s)
Responsibilities
[Role Title]
[Name(s)]
[Replace this text with a
description of the role
responsibilities.]
Homeowner
Tim/Margo Lewis
The homeowners will set the
budget, ensure they have
finances to cover, interview
and select the contractor,
pick out the appliances,
cabinets and flooring.
Construction Company
Foreman
Bring crew to work,
supervise crew, inspect
project each step of the way,
interact with homeowners
Construction Company
Crew
Remove old cabinets,
flooring, appliances, prep
and paint for installation of
new items, install new floor,
appliances and cabinets
Communication Plan
[The homeowner will meet at the start of the project and ensure that the project foreman from the
construction company be well aware of the project guidelines and expectations. In addition, the
homeowner will check with the foreman every few days to get an update on the status. The
homeowner will ensure the foreman has appropriate telephone numbers in case there is a
problem or if the schedule changes.]
7.1
7.1.1
Risks and Issues Management
Potential Exceptions and Problems
[The possible problems that might arise include invisible structural problems, crew not showing up
for work, and work not being done correctly. The invisible structural problems would be caused
by the shifting of the ground under the house. The symptoms of this include seeing cracked
walls, and uneven floors. The consequences of this are that the homeowner will have to stabilize
the structure before the remodel and be done effectively, which is what the solution would be
because the homeowners have emergency. The crew not showing up could be caused by
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IT 221N Final Project Template
numerous items such as illness, pay issues, weather issues, etc. The symptoms would be the
crew not being at the house on scheduled days. The consequences mean the project would be
delayed, the homeowner would be upset and the construction company would lose money. The
solution would be to request the construction company have a back-up crew in case the primary
crew is unable to be at work. The work not being done correctly would be caused by the foreman
and/or crew not paying attention to detail or following the plan. The symptoms of this would be
the homeowner observing flaws and problems with the renovation. The consequences will be
that that construction company will have to correct the problem which may cost additional time for
the project and cost the construction company additional costs that would not be covered by the
homeowner.]
7.1.2
Appropriate Corrective Measures
[The optimal way to resolve the issue of structural problems is to have a thorough inspection of
the house prior to the remodeling begin. The optimal way to resolve the issue of the crew not
showing up is to have a set calendar of days for each part of the project and to have a secondary
team knowledgably about the project on notice in case the first crew cannot get to work. The
work not being done correctly optimal way of being resolved is to make sure the details are
known by the company and that the homeowner observes and communicates with the foreman.
7.2
Change Management Process
7.2.1
Change Management Process Steps
Any changes that will be made to the project will have to receive approval from the homeowner.
If there is a piece of the plan that is unable to be done in the specific way, then the foreman will
approach the homeowner with the problem, and a change. The change will also need to be
requested with the cost that will either increase or decreased the cost of the job.
7.2.2
Change Control Board (CCB)
[All issues and changes will go through the homeowners only]
8
Development and Implementation


[Provide review of the development and implementation process.
Summarize the installation process activities in context of a Gantt Chart, prepared using
Microsoft® Project, which shows specific precedence and dependencies between specific
activities.]
9
Measurement and Project Termination
9.1
Quality Management
Quality Management
[Replace this text with a description of how quality management processes were used
and integrated into the project, and how quality control measures provided quality
assurance.]
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IT 221N Final Project Template
9.2
Communication Management
Communication Management
[Replace this text with an outline of the project communication process.
 How effective was the process?

9.3
What changes were made during the project?]
Customer Expectation Management
Customer Expectation Management
[Replace this text with a brief description of how customer expectations were
managed.
 Did these expectations vary during the course of the project? If so, how?]
9.4
Asset Management
Asset Management
[Replace this text with a list of assets remaining at the end of the project.
 How will the assets be dispersed?

9.5
Who will manage the disposition process?]
Lessons Learned
Lessons Learned
[Replace this text with a list of successes and shortcomings to remember for the future.
 Which activities and processes worked well?

9.6
What could have been improved, and how?]
Post Project Tasks
Post Project Tasks
[Replace this text with a list of outstanding issues for this project.
 What actions are not yet completed? Who is responsible for them?

Which success criteria are not yet met? Which deliverables are not yet achieved?

Which training requirements are still outstanding?]
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IT 221N Final Project Template
9.7
Maintenance
Maintenance Plan
[Replace this text with a list of items that will need maintenance and the plan for
dealing with the maintenance.
 What processes will continue? Who is responsible for them?

9.8
What areas of the completed project will be ongoing and need updates? Who will
be responsible for them?]
Project Closure Recommendations
Project Closure Recommendations
[Replace this text with a list of recommendations arising from review of closure tasks.
 The main recommendation would usually be to gain project closure approval from
the Project Sponsor, including agreement that the project has fulfilled all of the
requirements as documented and that the Project Sponsor is satisfied that all
outstanding items have been addressed.]
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