Seminar in International Business (SB693) In Partnership with Schiller University, Strasbourg, France Spring Semester 2006 Course Facilitators: Sandy Fisher Office: 375 Snell Phone: 315-268-6430 Email: sfisher@clarkson.edu Mike Wasserman Office: 329 Snell Phone: 315-268-7719 Email: mwasserm@clarkson.edu Learning Objectives: This course is intended to meet the experiential requirement for the Clarkson University MBA program. Therefore, the learning objectives are practical and will be achieved in the most applied, hands-on way possible. By the end of the course, students should: Develop broad awareness of a variety of European and multinational business practices (for example, supply chain management, human resource management, marketing, finance) and develop in-depth knowledge in one of these areas related to each student’s chosen program of study. Develop awareness of cultural differences (US and Europe and between European countries) and how these differences affect business practices, processes, and strategies. Develop knowledge of European Union structures and laws, and their impact on business. Develop awareness of challenges in international travel and skills to master those challenges. Identify unique aspects of business climate and potential for new business opportunities in the European market. Apply knowledge and skills developed in other MBA courses to analysis of the European business environment. To achieve these objectives, we will use a variety of learning methods, including lecture, class discussion, student presentations, site visits, and guest speakers, to explore topics such as: Supply chain management – how do competition and collaboration impact supply chain management in the EU? Logistics and transportation – do firms rely on a different mix of rail, air, and highway to transport goods? What is the impact on customer satisfaction and financial performance? Human capital - how are EU businesses dealing with the trend toward outsourcing and offshoring? How do different labor laws and cultures impact human resource management? What do employees expect from the employment relationship? Information technology – are there differences in how European firms implement and use IT to support business practices? Are different types of technologies dominant in the European economy? Has e-commerce had a similar impact in Europe? How has the formation of the EU and the change to the common currency affected the business environment? How have these changes impacted free trade? How are businesses in the EU responding to the rise of India and China? How can EU firms encourage innovation in a way that promotes long-term success? What is the role of the government in the innovation process? To facilitate the comparative nature of the seminar, there will be several required pre-departure activities, including: Tours of local retail and manufacturing facilities (or guest speakers) Assigned readings Orientation meeting(s) to address the travel and cultural details, as well as basic language skills. Grading. There will be four deliverables for the seminar: Political, cultural, and organizational awareness presentations (20%). To help everyone in the group be better prepared for the cultures we will encounter and the organizations we will visit, students (in pairs) will prepare and deliver a 15 minute presentation on one of the following topics: German culture and economy French culture and economy Swiss culture and economy European union The EU’s transition to and use of a common currency (the euro) DaimlerChrysler or Porsche Novartis Bosch Wine industry in France and Germany Rail transportation in Europe Roads and highways – usage, funding, structure Patterns of energy production and consumption in Europe and their impact on business Biotech (US vs. EU) Food and food production Defense and military issues Labor climate Language Travel and tourism Heathcare If you have a topic in mind that is not covered on the list, feel free to propose it, making sure you get approval from either Mike or Sandy. Your presentation should present the key issues related to the topic. Support any assertions or generalizations with facts and data, and cite sources you use to prepare the presentation. If you choose one of the specific companies, you should also provide a brief industry overview to help us with the context. In addition to the oral presentation, you must also prepare a 1-2 page “at a glance” summary of your material that we can bring on the trip – something we would want to review the night before a visit to the country or organization. As part of this summary, generate a handful of questions that we could ask to find out more when we get there. You only need to submit one copy of the summary document. We will make copies for the rest of the class. Analysis of global competitiveness issues faced in one industry in the US. Each student will select an industry represented by one of the companies we will be visiting on the trip (automotive, pharmaceutical, retail, etc.) and explore the relevant global competitiveness issues related to one business area or function (e.g., supply chain practices, innovation, HR practices, marketing, finance) consistent with their educational goals for the MBA program. Depending on the industry chosen, you may incorporate information from tours of local facilities. This paper will help you develop foundational knowledge for the paper to be written in France, and will be submitted prior to departure (30% of grade). This paper should be approximately 6-8 pages long (double-spaced), and is due on Friday, April 14. Paper on global or European issues faced in one industry in Europe. (25% of grade) Using the same industry and business area/function as in the first paper, students will explore in greater detail how the European company is dealing with the same or similar issues you assessed from the US perspective. For example, if you examined rising costs of medical care, the decline of industrial unions, and the increasing availability of low-cost labor in developing nations as your key issues related to the US auto industry, you should examine those same issues in the context of Porsche or DaimlerBenz in Germany. Are they facing the same challenges managing human capital? Why or why not? Are they facing additional challenges that US companies are not? We will have access to computers and the Internet while in Strasbourg. However, it would be to your advantage to plan ahead and conduct some of this research while still in Potsdam. This will also allow you to craft questions to ask during the company visits to obtain valuable information for your analysis. This paper should be approximately 5-6 pages long (double-spaced) and is due on Saturday, May 27 prior to our departure for Paris. Short reflective essay on international experience. The final deliverable is a reflective essay designed to help you think about the international experience and the impact is has had on you as a student, as a person, and as a member of the global business community. What have you learned? How have you changed? How will this international experience affect how you approach business? (10% of grade) This paper should be approximately 3 pages long (double-spaced, although depending on computer facilities in Paris, it may need to be hand-written) and is due on May 30 before your departure back to the US (or other travel pursuits). Participation in class activities will also be considered in assigning the final grade. (15% of grade). We expect that all students will participate fully in the seminar, both in activities prior to departure (GM tour, class discussions and presentations, other orientation events) and in activities in Europe (company visits, lectures, class discussions). To earn full credit for participation, students must consistently: Be on time and ready for all events; Ask insightful, respectful questions on company tours and in classroom activities; Display a positive attitude; Demonstrate adaptability and flexibility should things not always go as planned. Tentative Class Schedule Dates and times may change as needed. We will give you as much notice as possible. Date Friday, January 27 Friday, March 3 12-4:30 pm Friday, March 24 2-4 pm Friday, March 31 2-4 pm Wednesday, April 19 (tentative – time TBA) Friday, April 14 Friday, April 21 5-8 pm Wednesday, May 17 Saturday, May 27 Tuesday, May 30 Event Orientation Meeting – review schedule, assignments, and expectations Tour of General Motors Powertrain facility in Massena First set of presentations Second set of presentations WalMart regional manager – guest speaker Deliverable Complete pre-tour readings Presentations and summary handouts, Group 1 Presentations and summary handouts, Group 2 Complete readings Paper #1 due Orientation meeting at the Outdoor Lodge – basic language skills Arrive in Frankfurt in morning; travel to Strasbourg as a group Travel from Strasbourg to Paris Program Completion Paper #2 due Reflective essay due