Created for Academic Year 2009-10 NORTHUMBRIA UNIVERSITY PROGRAMME SPECIFICATION Diploma in Management Development 1. Programme or Pathway Title, and Award 2. UCAS or Other Admissions Code 3. Northumbria Programme Code 27PBUS-N MND4 AN/BN/DN/FN/BD/FD 4. Mode of Delivery On Site 5. Mode of Attendance Full Time 6. Location of Delivery Northumbria X Diploma in Management Development, University Diploma Distance Learning X Distance Delivery Sandwich Other UK please specify Part Time X Block Overseas please specify 7. Collaborative Provision if applicable Franchised Validated Joint Dual Partner Institution 8. Date(s) of Approval/ Review March 2003 (PT Block)/March 2004 (PT Distance Learning) Programme updated May 2008 9. QAA Subject Benchmark Group General Business and Management 10. PSRB accreditation if applicable 11. Educational Aims of the Programme Specified in terms of the general intentions of the programme and its distinctive characteristics; these should be consistent with any relevant benchmark and with the Mission of the University. The Diploma in Management Development is designed for practising supervisors/first-line managers, or those who have aspirations to move into first line management. The general intention of the programme is to provide students with a broad foundation knowledge and understanding of the principles, methods and underpinning theoretical concepts of management, in order to develop the individual student’s knowledge, skills, competence and confidence in their role within an organisational context. In this sense, the programme offers a qualification route to the many practising supervisors and managers who have not had access to formalised management education, including many who start their careers in other (perhaps technical/specialised) professions. In addition, the programme intends to provide sound academic preparation for those, without existing academic qualifications, who intend to progress onto postgraduate level study/qualifications. Specifically in relation to this intention, the DMD is formally recognised as a pathway for progression (for those without appropriate level academic qualifications) onto two of the Newcastle Business School’s postgraduate diplomas - the Postgraduate Diploma in Human Resource Management and Development, and the part-time Masters in Business Administration. Therefore, part of the academic preparation of the students involves the development of ‘learning to learn’ skills, and the ability to become an independent and reflective learner. Additionally, the programme intends to develop the student’s cognitive skills of analysing and evaluating personal and organisational practices against theoretical concepts and frameworks covered on the programme. To summarise, in line with the target audience and their group and individual needs, the programme aims to: D:\533563623.doc 1 Created for Academic Year 2009-10 NORTHUMBRIA UNIVERSITY PROGRAMME SPECIFICATION Diploma in Management Development develop management knowledge, skills and competences in line with both academic standards at level 5 and nationally-recognised management (and other relevant professional) standards develop the student’s commitment to personal and professional development and enhance the student’s performance in their role within the organisational context develop the student’s ability to learn and to engage in reflective and independent learning develop intellectual and cognitive skills of analysis and evaluation In achieving these aims, the educational philosophy embraces principles of adult learning (including self-study and management skills), experiential and reflective learning, and competence-based knowledge and skills development, with elements of learning determined by individual student needs. The DMD is validated for delivery in part-time, distance learning and block modes. The Corporate and Executive Development Office (within which the DMD is located) receives enquiries for first-line management development from a range of national/multinational corporations. Corporate clients comment on the flexibility in tailoring programmes and delivery which the Centre can offer. 12. How Students are Supported in their Learning/Employability/Career Development eg curriculum design, personal development plans, placements, fieldwork, practical projects. Curriculum Design The programme provides both academic and competence-based coverage of the key functions and activities of first line managers and enables the development of a range of knowledge, understanding and professional competence. The programme has been designed with consideration of the government-recognised standards for Management and Leadership (published by the Management Standards Centre in 2005). Key statements from the framework were used to inform the programme’s module titles, learning outcomes and content, and assessment strategy. In reflecting current and anticipated future management contexts and practices, the new management standards emphasise, amongst other issues, the emergence of leadership as a key aspect of management competence, a sharper focus on the customer and customer service, and flatter organisational structures. These issues are incorporated into the programme’s module titles and descriptors. Since the introduction of the original Management standards, in the early 1990s, they have been widely accepted, particularly by large organisations (who are key sponsors of students on the programme) as key benchmarks of management competence. Many sponsoring organisations have developed their own competence frameworks for managers (sometimes aligned with the national standards) and, therefore, it is expected that this feature of the course design will attract individual students and their sponsoring organisations, in its recognition of occupational competence and employability. Induction Two modes of induction are offered for the programme to meet the needs of the diverse student group. There is a one day induction for part time students and block mode students and a solely on-line induction for distance learning students. The online induction to the programme and to Northumbria University and its facilities (particularly the library and e-learning resources) is provided, offering an opportunity, through eLearning Portal discussion forums, to clarify expectations; explore issues relating to the programme structure and delivery, and to provide practical guidance in terms of study skills, use of library and assignment writing. All students receive a copy of the programme handbook confirming information covered during the induction event. D:\533563623.doc 2 Created for Academic Year 2009-10 NORTHUMBRIA UNIVERSITY PROGRAMME SPECIFICATION Diploma in Management Development The on-line induction also provides step by step guides to accessing learning resources such as academic journals and e-books, using the part time and distance learning service, using the ASK facility, reserving and ordering texts, using the e-learning portal and particularly using on-line communication tools such as discussion boards, e-portfolios and e-journals. Similarly, these points are covered on the delivered induction programme, although with face to face contact with members of the programme team. In either induction, the overall expectation that the programme represents an opportunity for them to influence their knowledge and skills development and to learn independently (but within a support framework of formal contact sessions) is emphasised to address staff and student expectations about the importance of self-managed learning and development. Students are actively encouraged to take advantage of the support and services provided by the University’s Student Services and Study Skills Centre in developing their competence and confidence in ‘learning to learn’ and to take responsibility for their own development. Students will be allocated a personal guidance tutor, likely to be the programme leader or year tutor, who is available for personal guidance on an individual telephone/e-mail support basis. Learning One of the aims of the programme is to develop the student‘s capacity and confidence as an independent learner. Based on the principles of adult experiential learning, and competence-based knowledge and skills development, students will be supported to direct their studies in areas of particular individual (and organisational) need. Students will be expected to engage in a substantial amount of directed and independent learning, and will be guided in their completion of the module, including its formative and summative assessments, by a detailed teaching, learning and assessment (TLA) plan). Students will be supported in their directed learning by the on-line module-specific self-study learning materials and activities. (These materials will also be available in CDRom format.) These materials provide an introduction to the principles, methods and underpinning concepts of management and, through interactive on-line exercises, encourage students to gather data about personal and organisational practices in order to relate and reflect on ‘theory in practice’. Complementing the directed and independent self-study, the module tutor will encourage communication, through the ELearning Portal discussion forums, between the students, and with the tutor. The module tutor will be able to track student progress through the module using ELearning Portal module management tools, and monitoring student interaction with the platform and with other students. Independent learning is learning which the student identifies by pursuing areas of interest or by providing broader or deeper knowledge of the subject area and will mainly be undertaking in preparation and completion of the module assessment requirements. Typically independent learning may take the form of reading, research, gathering data about personal and organisational practices, reflecting on how practice relates to theory, preparing written assessment reports and collating appropriate evidence. Through the ELearning Portal, module tutors will be able to advise students about recommended reading based on their individual areas of interest/need. Students will be provided with constructive feedback on their assessed work and, as part of their continuing development of learning to learn and cognitive skills, will be able to use the feedback in the preparation of subsequent assignments. The eLearning Portal platform will be used to encourage students to engage in interaction and communication with their fellow students, and to clarify issues arising from their independent study. Career and personal development Continuing personal and professional development is a strong feature of the programme and of the assessment strategy. Through the on-line learning materials and ELearning Portal communication and support, students will be introduced to academic concepts enabling them to apply theory to their own personal and organisational ‘real life’ practice. Through the teaching, learning and assessment strategy, D:\533563623.doc 3 Created for Academic Year 2009-10 NORTHUMBRIA UNIVERSITY PROGRAMME SPECIFICATION Diploma in Management Development students will be encouraged to develop their knowledge and skills as practising/aspiring supervisors/first-line managers, and to think analytically about their personal and organisational practice. The module Managing Self and Professional Skills provides the initial introduction to the underlying concept of Personal and Professional Career Development. Further this module supports the development of relevant knowledge and skills for learning to learn, and requires students to engage actively in the process of self-development. The CPD process will be extended formally through the Managing and Developing Others module where students are required to submit a personal learning statement which gives an opportunity for the student to demonstrate their awareness of the need for continuous learning and development in their role as managers. The programme is recognised by the Chartered Management Institute under its Guaranteed Membership Scheme. As student members of the Institute, students have access to the Institute’s services, including advice on Personal Development Planning processes. Upon graduation, and subject to appropriate experience, students can upgrade their membership to Associate or Member status. 13. Learning Outcomes of Programme Specified in terms of performance capabilities to be shown on completion of the programme/pathway. Please identify numerically to correspond to the map of learning outcomes in section 18. a) Knowledge and Understanding 1. demonstrate knowledge and understanding of the basic theories and key principles and practices of first-line management, specifically in the areas of managing self and personal skills, achieving results and facilitating change, working with people, and managing information 2. demonstrate improved self-awareness, and personal and professional competence, relative to their current/aspired management position 3. identify and apply relevant processes, procedures and practices to their role within an organisational context, and to ‘real life’ personal and organisational practices 4. analyse critically personal and organisational practice in relation to theoretical concepts and, where appropriate, make recommendations in order to improve personal and organisational practice/potential b) Intellectual Skills 1. use a range of general transferable cognitive, intellectual and study skills. These include cognitive skills of through analysis and evaluation, and learning skills of reflection and learning to learn skills. 2. demonstrate the capacity to apply theoretical concepts to a range of personal and organisational situations, and to generate ideas about personal and organisational practice 3. demonstrate appropriate preparation for advancement to postgraduate level of study c) Practical Skills 1. demonstrate an ability to undertake independent study, and to manage their learning and continuous personal and professional development 2. demonstrate a positive attitude towards personal and organisational change d) Transferable/Key Skills 1. demonstrate personal and interpersonal skills development aimed at improving their professional and managerial capability. Opportunities for D:\533563623.doc 4 Created for Academic Year 2009-10 NORTHUMBRIA UNIVERSITY PROGRAMME SPECIFICATION Diploma in Management Development development of specific competencies including: oral and written communication (including influencing and persuasion, listening, preparation and presentation of reports); ability to use data and information/research sources; problem solving and decision making; use of communication and information technology; self-management; team working and leading. 14. Learning, Teaching and Assessment Strategy Specified to enable learners to achieve and demonstrate the above learning outcomes. Learning and Teaching Programme content is delivered via subject specific modules. The module descriptor describes the aims and learning outcomes, together with details of the content of the syllabus and its teaching, learning and assessment approaches. In enabling development of learning to learn and independent study skills, students will engage in a substantial amount of directed and independent learning. This is facilitated through the use of module-specific teaching, learning and assessment (TLA) plans, making explicit the module aims, learning outcomes, process and requirements for assessment, online learning activities and tutor-monitored discussion forums, and suggested independent reading. Directed learning takes the form of module-specific on-line (and CDRom) learning materials. These materials provide an introduction to the principles, methods and underpinning concepts of management and, through interactive and formative assessment exercises, encourage students to gather data about personal and organisational practices in order to relate and reflect on ‘theory in practice’. Independent study will involve reading beyond the provided learning materials, reflection, and gathering relevant personal and organisational data. Students are therefore expected to allocate significant personal study time outside their participation in ELearning Portal mediated learning activities. In addition to the module-specific on-line learning materials, through the TLA plan and ELearning Portal e-learning platform, the module tutor will recommend and develop additional on-line and work-based learning resources and activities (such as web-based resources, electronic journal articles and formative assessment activities). Through the use of discussion forums and e-mail, the module tutor will encourage students to engage in ongoing interaction and communication with their fellow students and the module tutor (eg to discuss learning arising from their directed and independent study, and to clarify assessment requirements). The concept of continuing personal development, and the need to demonstrate a positive attitude towards personal change, is explicitly supported by the requirement of the student to design a Personal Development Plan (as part of the Managing Self and Professional Skills module) following a process of self analysis. The PDP process and the assessment strategy for all the modules support the programme philosophy of adult learning in enabling students to direct their learning and development in areas of need relevant to their individual personal and organisational needs. Through the module learning and assessment activities, students will be able to learn on and through their job role. The student’s workplace, therefore, will act as both a place of learning and a source of evidence of personal and professional competence development. In enabling students to demonstrate a positive attitude towards organisational change, and to facilitate development of their ability to facilitate change (a key activity in the national management standards), in the Achieving Results and Facilitating Change module students will prepare a proposal for organisational change/improvement. This will be similar in concept to the PDP but has a focus on organisational, rather than personal, development. D:\533563623.doc 5 Created for Academic Year 2009-10 NORTHUMBRIA UNIVERSITY PROGRAMME SPECIFICATION Diploma in Management Development Assessment The assessment strategy, achieved through work-based assignments, reinforces the programme design and its intended learning aims and outcomes. Students will be required to complete an assignment in each specific module area. All assignments are designed to assess students’ knowledge and understanding of key theoretical concepts and their ability to apply these to their personal and/or organisational practices. Students will be encouraged to reflect on, and analyse and evaluate, practice and theory and to identify, where appropriate, aspects for improvement to personal/organisational practice. Clear assignment specifications and assessment criteria (appropriate to level 5) will be provided to enable students to understand what is expected of them and how their performance will be judged. Students will be provided with constructive feedback on their assessed work and, as part of their continuing development of learning to learn and cognitive skills, will be able to use the feedback in the preparation of subsequent assignments. In two modules (Managing and Developing Others and Achieving Results and Facilitating Change) students will undertake a specialised assignment in the form respectively of a Management Report and Organisational Development Plan. For the Management Report, students will negotiate, with their employer and university tutor, an appropriate area for investigation, this could relate to policy or procedural difficulty or a people-related problem, such as managing absence or performance. The Organisational Development Plan, designed by the individual student and agreed by the tutor, in conjunction, where relevant, with a representative of their employer, will focus on improving a specified area of organisational development/change. 15. Programme Structure Level 5 only Programme Structure See diagram on page 11 and 12 Progression Semester 1 Successful completion of the programme meets entry requirements for Newcastle Business School postgraduate Diploma in Human Resource Management and Development, and part-time Masters in Business Administration Managing Self and Professional Skills 20 points Managing and Developing Others (YL) (20 points) (first 10 points) Semester 2 Managing and Developing Others (YL) (20 points) (second 10 points) Achieving Results and Facilitating Change (20 points) Alternatively students can progress onto the 60 credit level six Advanced Diploma in Leadership and Management. see appended diagram 16. Interim Awards Credit Structure and Programme Learning Outcomes for Interim Awards. Please delete or add rows as appropriate, with reference to section 8 of the Assessment Regulations for Northumbria Awards and specify learning outcomes for each of the interim awards. Not Applicable D:\533563623.doc 6 Created for Academic Year 2009-10 17. NORTHUMBRIA UNIVERSITY PROGRAMME SPECIFICATION Diploma in Management Development Variation From Assessment Regulations Provide details of any approved variations from the standard University regulations. There are no variations from assessment regulations. To be awarded the University Diploma a student must achieve an overall average of at least 40% at the first attempt on all level 5 modules and pass any referred modules. Condonation of modules does not apply, as all are core. D:\533563623.doc 7 Created for Academic Year 2009-10 18. NORTHUMBRIA UNIVERSITY PROGRAMME SPECIFICATION Diploma in Management Development Mapping of Learning Outcomes This section shows how the individual modules (with module learning outcomes as written in the module descriptor) together contribute to programme learning outcomes. It should be presented as a matrix of programme learning outcomes (as identified numerically in section 13), against modules. Where a module contributes to a programme learning outcome it should be flagged. Standard practice will be for a single symbol to indicate a learning outcome is addressed in the module. See guidance notes for discussion of alternative practices. MODULE Core/ option a) Knowledge & Understanding b) Intellectual Skills c) Practical Skills d) Transferable Key Skills 1 2 3 4 1 2 3 1 2 1 2 C X X X X X X X X X X X C X X X X X X X X X X X C X X X X X X X X X X 3 4 5 6 X X X X X Level 5 Managing Self and Professional Skills Managing and Developing Others (YL) Achieving Results and Facilitating Change X X Key to Transferable and Key Skills 1. 2. 3. 4. 5. 6. oral and written communication (including influencing and persuasion, listening, preparation and presentation of reports) ability to use data and information/research sources problem solving and decision making use of communication and information technology self-management team working and leading D:\533563623.doc 8 Created for Academic Year 2009-10 19. NORTHUMBRIA UNIVERSITY PROGRAMME SPECIFICATION Diploma in Management Development Admission Requirements The ability to benefit from Northumbria University programmes is assessed on a combination of academic and personal qualities which can be demonstrated in a number of ways. Successful completion of a GCE or VCE Advanced level course of study (or some other equivalent qualification) is just one way. Students who can in other ways demonstrate their ability to benefit from a Northumbria University programme, in particular mature students without formal qualifications will always be considered and are invited to contact the admissions tutor to discuss their application. Applicants should use the personal statement on their application to illustrate their abilities, aptitudes, skills, qualifications and experiences which might be taken into account as well as or instead of any of the formal qualifications listed below. It is University policy to recognise a wide variety of evidence, and potential applicants may wish to discuss this aspect of their application with the admission tutor. Applicants do not need to possess any formal academic qualifications. Applicants should normally be employed (or have access to organisational experience) in order to enable them to apply theoretical concepts to their personal and organisational practice and to demonstrate personal and professional competence in a work situation. Applicants should normally occupy a supervisory/first line management position (or be recognised by their employer has having supervisory/first line management potential) with sufficient scope of role within the organisation to benefit from the programme. Scope of role and responsibilities normally involves one of the following areas; managing others, managing information, managing activities, and facilitating change. As above + IELTS 6.5 Admissions with Advanced Standard – not applicable to this programme. Experience/APL – No exemptions for prior experience or learning can be given as the Assessment Regulations require students to complete 60 points of current learning for the award of the University Diploma. 20. Application Procedure Online application or by submission of standard university application form to Newcastle Business School admissions office. The programme leader will make selection decisions on the basis of application information and, where needed, any discussion with the applicant. Each application will be considered on an individual basis. D:\533563623.doc 9 Created for Academic Year 2009-10 NORTHUMBRIA UNIVERSITY PROGRAMME SPECIFICATION Diploma in Management Development APPENDIX I PROGRAMME STRUCTURE AND TEACHING/SUPPORT REQUIREMENTS Programme Title: Diploma in Management Development – 60 CATS points at level 5, leading to award of University Diploma Semester 1 HR0279 Managing Self and Professional Skills HR0281 Managing and Developing Others (YL) (20 points) MO0253 Achieving Results and Facilitating Change Semester 2 (20 points) (20 points) APPENDIX II BENCHMARK MATRIX Markets Customers Finance People Operations I.S. CIT Organisations MO0253 MO0253 MO0253 HR0279 HR0281 MO0253 HR0279 HR0279 MO0253 External Environment MO0253 HR0281 HR0281 HR0281 M00253 HR0279 HR0281 MO0253 Management HR0281 MO0253 HR0279 HR0279 Policy/ Strategy HR0279 HR0281 Contemp. Issues HR0281 MO0253 HR0279 M00253 HR0281 MO0253 HR0281 HR0279 D:\533563623.doc 10 Created for Academic Year 2009-10 NORTHUMBRIA UNIVERSITY PROGRAMME SPECIFICATION Diploma in Management Development APPENDIX III ASSESSMENT MATRIX Module Code Module Title HR0279 Managing Self and Professional Skills Managing and Developing Others (YL) Achieving Results and Facilitating Change HR0281 MO0253 Module Code Assessment A Assessment B Assignment 100% Assignment 100% Assignment 100% Module Title HR0279 Managing Self and Professional Skills HR0281 Managing and Developing Others (YL) MO0253 Achieving Results and Facilitating Change CBO and Delivery Pattern FN/FD BN/BD JD (Jan) (Sept) (May) Sem 2 Sem 1 Sem 2 2009-10 2009-10 YL YL YL 2009-10 S2/ 2010-11 2010-11 S1 Sem 1 Sem 2 Sem 2 2010-11 2010-11 AN (Aug) Sem 1 DN (Nov) Sem 1 YL YL Sem 2 Sem 2 D:\533563623.doc 11 Created for Academic Year 2009-10 NORTHUMBRIA UNIVERSITY PROGRAMME SPECIFICATION Diploma in Management Development Brief summary of change to Programme Specification Semester/ academic year eg S2;05/06 Change takes effect Stage/year of programme eg Year 3 (including section number) Date of approval / amendment APPENDIX IV LOG OF CHANGES Any changes made to an approved Programme Specification (other than typographical corrections) should be logged below and the sheet appended to the Programme Specification. Subsequent changes can then be added. Where it is not practicable to change an existing Programme Specification, a new version is required. 1. Create a January start occurrence of this programme and to amend the programme delivery pattern to integrate students into the September 2008 start date delivery pattern (Distance Learning) 31 Jan 08 Year One 2007/8 2. Amend the structure of DMD (both block mode and distance delivery), replacing HR0267 Managing Self and Personal Skills and BM0239 Managing Information with HR0279 Managing Self and Professional Skills, and replacing current module descriptor MO0253 Achieving Results and Facilitating Change with version updated for BALM validation (semester based instead of year long) Two programme specifications in 2007-8 (DL and Block) combined into one for 2008-9 24 Oct 08 Year One 2008/9 3. (17 Nov 08) Changing module title of HR0268 throughout the documentation from Managing and Developing People to Working with Others. Document had been originally changed in error. (20 Nov 08) Replace HR0268 Working with Others with HR0281 Managing and Developing Others (YL) on the Diploma in Management Development Part Time, in Block and Distance Learning modes 17 Nov 08 Year One 2008/9 20 Nov 08 Year One 2008/9 5. Create a May start occurrence from 2008/9. Year One 2008/9 6. (Admin change) Delete NX0419 Postgraduate Induction from programme structure diagram following email request by Claire Hoy dated 27 April 2009 Create an August occurrence from 2009/0 31.03.09 (Post Validation Action) N/A Year One 2008/9 29 Sept 09 (Post Validation Action) Year One 2009/0 4. 7. D:\533563623.doc 12 Created for Academic Year 2009-10 8. Create a November occurrence from 2009/0 9. Change assessment weighting for HR281 from 30%/70% to one 100% assignment. Change effective for all cohorts from September 2009 onwards (May 2009 cohort last one to do split assessments) NORTHUMBRIA UNIVERSITY PROGRAMME SPECIFICATION Diploma in Management Development 29 Sept 09 (Post Validation Action) 28.01.2010 (Post Validation Action) Year One 2009/0 Year One Semester One 2009/0 D:\533563623.doc 13