POSITION DESCRIPTION
JOB OUTLINE
POSITION TITLE
DIVISION/GROUP
DELEGATED AUTHORITY
AUTHORISED BY
IS Contract Manager
Procurement/Finance & Business Support
Proc Delegation - $250k
DATE:
REPORTS TO
ICT Procurement Manager
POSITIONS REPORTING TO THIS ONE
Direct: reports: nil but potential contract staff
ROLE RESPONSIBILITY
Manage the commercial outcome of IS contracts, including contract
development, contract negotiations, performance management (service
level agreement and key performance indicators ), contract variations,
pricing reviews, contract renewal and supplier management.
HR Delegations – Level 4
SPECIAL CONDITIONS
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Some out of hours work will be required.
Some intra-state travel will be required
WHAT SUCCESS WILL LOOK LIKE (Broad)
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Procurement is valued by IS business unit customers as an integral contributor to
achieving business unit objectives and those of the Corporation.
Procurement activities reflect the Corporation’s vision, mission and values.
Suppliers view SA Water as a fair and sustainable commercial partner.
Contractor engagement and management methods contribute to effective delivery
of IS outcomes including timeliness, quality and value for money
IS Procurement methods are clear, efficient, easy to deploy and support required
outcomes whilst ensuring full compliance with all government and regulatory
requirements
Supplier/contractor performance is assessed, measured and managed
Exemplary working relationships with all partners, stakeholders and industry
colleagues
Collaborative relationship with OCIO and alignment on contract strategies
1
POSITION DESCRIPTION
JOB OUTLINE
OBJECTIVES
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Develop and implement IS Procurement contract management framework that provides a definitieve methodology for the management of all IS
Contracts/
Manage all ongoing contracts in terms of performance, outcomes, sustainabililty, success and change.
Develop/negotiate contracts that reflect best practice and achieve the best commercial and delivery outcomes and mitigate the Corporation’s exposure
to risk
Develop and implement a supplier engagement and management governance and operation model.
Initiate, develop and maintain industry networks to influence and obtain market intelligence of industry activity
Establish effective relations & strategic alliances with suppliers
Develop and maintain alignment of SA Water and OCIO Procurement strategies and contribute to strong working relationships between SAW and
OCIO.
Provide the primary interface to OCIO re IS procurement strategies and contract management
Be commercially successful, competitive and optimise business value for the benefit of the Corporation.
Provide expert policy advice; quality and timely information and recommendations on IS Procurement to stakeholders
Provide effective reporting on IS procurement to CIO, Manager Procurement, Steering Committee and other key stakeholders
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Employee
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Manager
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Date
2
POSITION DESCRIPTION
KEY ACCOUNTABILITIES
Key Accountability
Contract Management
Weighting
(%)
40%
Key Performance Indicators/Standards/Targets
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Supplier Management
15%
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Measures
Establishment and ongoing management of a contract
management framework, specific to IS, but in line
with the Corporations overall contract management
objectives.
Ensuring the contract management framework details
all activities for both IS and IS Procurement in a fully
documented and easy to follow format.
Actively manage the tasks on the plan to completion.
Maintain contract management framework to ensure
continued development and alignment to best practise.
Achieve best commercial and service outcomes for
the Corporation
Actively engage with IS to identify business needs &
opportunities
Develop key contracts schedule & acquisition plans
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Establishment and ongoing management of a supplier
management framework, specific to IS, but in line
with the Corporations overall supplier management
objectives.
Ensuring the supplier management framework details
all activities for both IS and IS Procurement in a fully
documented and easy to follow format.
Actively manage the tasks on the plan to completion.
Maintain supplier management framework to ensure
continued development and alignment to best practise.
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Contract Management plans exist
for all major contracts and suppliers.
Contract Management framework
and strategies established.
Policies and procedures for the use of
the contract framework established and
adoped.
All performance reviews of contracts
conducted as scheduled.
Supplier Management plans exist
for all major suppliers.
Supplier Management framework
and strategies established.
Policies, procedures for the use of the
supplier framework established and
adoped.
3
POSITION DESCRIPTION
KEY ACCOUNTABILITIES
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Achieve best commercial and service outcomes for
the Corporation
Actively engage with IS to identify business needs &
opportunities
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Inter Government Agency Relation
Management
10%
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Procurement Advice and Leadership
30%
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Team Effectiveness
5%
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Establish strong collaboration with OCIO on IS
procurement, contract management and supplier
management frameworks
Work with IS and OCIO to develop plan, procedures,
and activities are tracked and actioned.
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Achieve a high level of customer satisfaction and
effectively manage internal relationships.
Provide leadership and influence the decision
making process within the IS Procurement group.
Participate in procurement activities as directed
by the IS Procurement Manager.
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Attendance and Participation to team meetings
Personal development and training
Performance discussions
Actively manage communication
from OCIO.
Feedback from OCIO
Development of relationship and
contacts with key levels of
management.
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Customer feedback & survey
results demonstrate positive outcomes
Feedback from peers &
participation in meetings
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> 80% Team meetingsttended
Training programs are achieved.
1:1 discussions completed
4
POSITION DESCRIPTION
BEHAVIOURAL REQUIREMENTS
QUALIFICATIONS/CERTIFICATES
TECHNICAL AND SPECIALIST
SKILLS/ KNOWLEDGE/EXPERIENCE
Desirable:
Tertiary qualifications in a relevant commercial
discipline.
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Extensive procurement and contracting
experience
Demonstrated knowledge of IS industry and
involvement in IS procurement essential
Demonstrated project management experience
Strategic planning ability
High level management skills
Experience in contract formation, commercial
negotiations and contract management
Demonstrated Commercial acumen
Working knowledge of contract law
Demonstrated experience in building a
customer service culture
Demonstrated ability to develop strong internal
& external partnerships
Highly developed interpersonal and
relationship building skills
Excellent written and verbal communication
skills
Passion & experience to drive & adopt IS
solutions
CONTACTS/WORKING RELATIONSHIPS
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Senior SA Water Management
IS management team and project managers
OCIO
Internal and External legal representatives
Suppliers and industry counterparts
5
POSITION DESCRIPTION
BEHAVIOURAL REQUIREMENTS
BEHAVIOURAL COMPETENCIES
Conceptual Thinking – Considers how things fit together. Sees patterns or
trends, makes the complex simple.
Acting Decisively- Takes action despite obstacles. Makes decisions quickly
and in a crisis.
Strategic Orientation – Understands contributes to and aligns work/priorities
to strategic business strategies.
Focus On Improvement – Sets and works to meet stretching goals. Makes
improvements to systems and own work methods.
Impact And Influence – Knows own impact and able to persuade others and
build alliances.
Customer Service Orientation- Takes personal responsibility for customer
satisfaction. Addresses customer needs.
Leadership – Promotes team effectiveness. Facilitates involvement, removes
roadblocks and shares a compelling vision.
Developing And Coaching Others – Gives guidance and feedback. Creates
development opportunities and helps others to grow and develop.
Self-Management – Knows own reactions and feelings, able to respond
calmly and manage stress effectively, operates with honesty and integrity..
Teamwork and Co-operation – Co-operates and participates positively in the
team. Values and encourages others input.
Commercial Acumen- Understands key business drivers and market place.
Able to anticipate trends. Seeks to broaden own knowledge.
Flexibility – Looks for alternatives, tries new methods, learns new skills and
takes on different roles.
REQUIRED (yes/no)
PRIORITY (H,M,L)
Y
H
Y
H
Y
H
Y
M
Y
H
30%
Y
H
20%
Y
H
10%
Y
M
Y
M
Y
M
Y
H
Y
M
WEIGHTING
20%
20%
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