STATE OF LOUISIANA FOOD DISTRIBUTION PROGRAM PROCEDURAL HANDBOOK NATIONAL SCHOOL LUNCH PROGRAM LOUISIANA DEPARTMENT OF AGRICULTURE & FORESTRY NOVEMBER 2010 TABLE OF CONTENTS I. INTRODUCTION ..................................................................................................................... 1 II. REFERENCE MATERIALS ..................................................................................................... 2 III. ELIGIBILITY/AGREEMENTS ................................................................................................ 3 IV. AVAILABLE COMMODITIES ................................................................................................. 4 V. ALLOCATIONS AND ORDERING .......................................................................................... 5 VI. USE AND SALE OF USDA COMMODITIES .......................................................................... 7 VII. RECEIVING COMMODITIES ................................................................................................. 8 VIII. STORAGE AND CARE OF COMMODITIES ......................................................................... 11 IX. INVENTORY RECORDS ........................................................................................................ 15 X. PROCESSING ......................................................................................................................... 16 XI. TRAINING .............................................................................................................................. 22 XII. THE SCHOOL ROLE IN A DISASTER ................................................................................. 23 XIII. FOOD ALERT/RECALL SYSTEM ......................................................................................... 25 XIV. COMPLAINT SYSTEM........................................................................................................... 33 XV. REDISTRIBUTION OF DONATED FOODS ......................................................................... 33 XVI. RECORD RETENTION REQUIREMENT ............................................................................ 33 XVII. REVIEWS................................................................................................................................ 34 XVIII. PROGRAM TERMINATION ................................................................................................. 34 i I. INTRODUCTION The United States Department of Agriculture's (USDA) Food Distribution Program (FDP) is a multi-purpose program designed to improve the nutritional quality of the diets of people who participate in the program. In addition, it supports agriculture through price support and surplus removal programs. The foods are made available to the Louisiana Department of Agriculture and Forestry (LDAF) for distribution to eligible outlets such as school food authorities (SFAs). The purpose of this handbook is to provide guidance and explain to SFAs the operation of the FDP. 2 II. REFERENCE MATERIALS A. USDA REGULATIONS AND INSTRUCTIONS The FDP is authorized by the U.S. Congress through several pieces of legislation. The primary pieces of legislation which enable the various commodities to be provided are: ---Section 32 of the Agricultural Act of 1935, which authorized the purchase and distribution of perishable commodities in order to remove surpluses and stabilize farm prices; ---Section 6 of the National School Lunch Act of 1946, which mandates a per-meal commodity assistance rate for schools participating in the National School Lunch Program (NSLP); and ---Section 416 of the Agricultural Act of 1949, which authorizes the purchase and distribution of commodities for the purpose of supporting farm prices. Regulation and instructions are issued by USDA based upon the enabling legislation. Copies of pertinent regulations (e.g., Code of Federal Regulations (CFR) 210, 250, 252, etc.) are available at www.fns.usda.gov/fdd. In addition to regulations, formal instructions and policy memoranda are issued to provide more detailed guidance in dealing with specific areas of the program. B. USDA FACT SHEETS AND STANDARDIZED RECIPIES 1. Fact Sheets on individual commodity items are available on the internet at www.fns.usda.gov/fdd. 3 III. ELIGIBILITY/AGREEMENTS According to Federal Regulations, a school is defined as an educational unit of high school grade or below operating under public or nonprofit private ownership. The term "high school" grade or below includes classes of primary or higher grade or when they are recognized as part of the educational system in the State, regardless of whether such pre-primary classes are conducted in a school having classes of primary or higher grade. Additionally, schools must be in compliance with civil rights requirements. SFAs that are eligible to participate are those SFAs that have obtained approval for the NSLP through the Louisiana Department of Education, Division of Nutrition Assistance. Prior to approval to participate in the FDP, the SFA must sign an agreement with the LDAF which identifies the responsibilities of SFAs receiving donated foods. The agreement includes accountability, storage, use or disposition of donated foods, and penalties for misuse of donated foods. Once approved, agreements are permanent unless terminated as provided in the agreement. SFAs are required to provide, by amendment, on a timely basis, changes of pertinent information regarding program administration, including any changes in site locations or authorized representatives. 4 IV. AVAILABLE COMMODITIES Schools are eligible for a certain dollar level of commodity assistance based on the number of lunches served multiplied by the mandated rate of assistance. This is referred to as planned assistance level (PAL). Commodities that are offered to SFAs against the dollar amount of their PAL are considered entitlement foods. Other foods that are offered to SFAs that are not offered against the PAL are considered bonus commodities. Commodities generally available include frozen meat and poultry; and canned and frozen fruits which are known as “Group A” foods. Purchases for “Group A” foods are made on a seasonal basis. Vegetable oil, various cheeses and grain items are known as “Group B” foods and are available on a year round basis. The commodities that USDA donates may vary depending on what food products are available. Bonus commodities may be offered from either Group A or Group B foods. All of the commodities that USDA purchases must be certified by the USDA's inspection services to assure they meet established specifications. Only high grades of meats, fruits, and vegetables are accepted. Specifications for the quality of the commodities purchased are constantly updated. Recently revised specifications have reduced the fat, sugar, and salt contents of foods purchased. 5 V. ALLOCATIONS AND ORDERING A. DETERMINATION OF STATE PAL Each year USDA provides the LDAF a State Planned Assistance Level (PAL). This PAL is determined by multiplying the number of reimbursable lunches served in the prior year by the current commodity assistance rate. The LDAF in turn allocates the state's PAL among all SFAs using the same methodology. NOTE: Breakfast data is not included in this computation; however, commodities may be used for this meal. The LDAF is then expected to make available dollars/food to SFAs in an equitable (not necessarily exact) manner. In addition to the basic proration of the PAL the LDAF is expected to consider inventory levels, usage rates, storage capabilities, shipping restrictions, and ethnic and local preferences in the allocation of commodities to each SFA. SFAs are expected to allocate to their schools in the same manner. B. ORDERING COMMODITIES SFAs must order only quantities of food that can be used and stored without waste and must have adequate facilities for the amount of food requested or accepted. SFAs may refuse up to 100% of the commodities offered to their program. 6 Except in unusual circumstances, SFAs should not have more than a six-month supply of commodities on hand at any time and must notify the LDAF promptly if supplies exceed this limit. (Calculate the number of months of supply by using previous rates of use). Additionally, school commodity inventory levels should be reduced toward the end of the school year. SFAs have until the 15th of the month to revise an order for the next month by contacting their area LDAF Food Distribution Field Supervisor. Ordering procedures for each category are explained as follows: Most commodities are ordered on an annual basis. Ordering information (Estimated PAL, Commodity Information, and Available Shipping Periods, etc.) is sent out in mid November and is usually due back in the Food Distribution Office in early February. An example of the ordering packet is included. (Attachment 1) School Districts have the ability to utilize their PAL in the way which best suits their individual needs. This includes Group A and Group B commodities, Department of Defense (DOD) Fresh Produce Program and the further processing program. In addition, during the year special offers of limited commodities are offered through the use of email. Therefore, it is vital that if you have any change in your email address that you notify our office. C. Department of Defense Fresh Produce Program This program allows SFA’s to utilize a portion of their PAL if they so choose to purchase fresh produce from the Department of Defense (DOD) fresh produce vendors. For further information on this program you may contact the Food Distribution Division. 7 VI. USE AND SALE OF USDA COMMODITIES Commodity foods are made available to schools to improve the quality of lunches served to children. USDA and LDAF requires participating schools to use donated food in the preparation of required foods items or side dishes of the reimbursable lunch. In addition, donated foods may be used in the preparation of meals served in the School Breakfast Program. The use of donated foods may also be used in the following school activities: a. Training students in home economics and the Nutrition Education and Training (NET) Program. b. Extra Sales - Items sold in conjunction with the NSLP are to be individual serving items intended to be consumed on the premises, and all proceeds shall benefit the school's non-profit food service program. c. Workshops, demonstrations, and tests relating to the utilization of such donated food by the SFA. d. Any school related functions where the primary beneficiaries of the food are the students themselves. In cases where the use of USDA foods cannot be avoided, e.g., schools using single inventory management, the SFA must ensure that the nonprofit school food service account is reimbursed for the use of USDA foods in such activities, in addition to the reimbursement for other resources utilized. Further, USDA prohibits SFAs from increasing their orders for USDA commodities for the purpose of supporting school related functions other than the NSLP and the School Breakfast Program (SBP). 8 VII. RECEIVING COMMODITIES There are two basic methods for SFAs to receive commodities. The first involves commodities being delivered, free of charge, to the SFA once a month (August through April) by the LDAF. The other involves the SFA picking the commodities up at a LDAF warehouse. The first method has always been done as a service to the SFA since there is no regulatory requirement for commodity delivery. The SFA should send a written request for commodity delivery to the LDAF. (Delivery is restricted to those SFAs receiving commodities in truckload quantities). Once approval for delivery has been granted, the SFA will be contacted by the LDAF commodity driver each month to schedule a delivery time. The driver will contact the SFA at least 24 hours in advance of actual delivery. If for some reason the SFA subsequently cannot accept delivery at the scheduled time, an alternate time will be arranged whenever possible. However, if for any reason delivery is not made within the current month, it is then the responsibility of the SFA to pick up the commodity order and pay for any subsequent storage charges. The second method is for SFAs to make their own delivery arrangements. The SFA must contact their LDAF warehouse to schedule an appointment for commodity pickup at least 24 hours in advance. 9 The SFA must present the Order Acknowledgement (original is preferred, but a copy will suffice) to the LDAF warehouse at the time of pickup or commodities will not be released. The SFA must pick up commodities in a vehicle that ensures the commodities are transported at required temperatures. The SFA must also ensure that all personnel involved in commodity pickup, with the exception of the driver or the person in charge, remain outside of the warehouse. As with the first method, if the commodity order is not picked up within the current month, the SFA is responsible for any subsequent storage charges. Irrespective of the system by which commodities are received, there are general procedures which should be followed: A. SFAs must verify that the product and quantity received is the same as that identified on the Order Acknowledgement (ATTACHMENT 2) and/or Pick Ticket (ATTACHMENT 3). B. SFAs must verify that the product is in good condition - not damaged, spoiled, or infested. SFAs' signature is required upon receipt of product for verification of Statement A and B. SFAs are encouraged to check the temperature of delivered commodities and indicate on the Pick Ticket if the temperature appears to exceed the following maximums: Item Freezer Cooler Dry Storage Temperature 10 °F 40 °F 70 °F If any food is found to be out of condition it must be segregated from the good food. 10 C. The Pick Ticket is to be signed and dated by a representative of the SFA and the delivery person. Note any exceptions with the count or condition of the commodities at time of receipt on the Pick Ticket. If exceptions are noted, return one copy of the Pick Ticket to the Distributing Agency within five (5) days of receipt of the commodities. D. Follow local policy regarding the inspection and destruction of any damaged, spoiled, or infested product. (Note-product of this nature is not to be returned to the LDAF warehouse). E. Mark and date commodities when received at each storage location (using month, day and year) to allow easy identification and proper stock rotation. F. Notify the LDAF immediately of any significant problems. G. Obtain reliable thermometers for dry storage areas, coolers and freezers. H. Commodities in torn sacks, broken cartons, etc. should be repackaged and stored in a separate room until used or disposed of. 11 VIII. STORAGE AND CARE OF COMMODITIES A SFA is responsible for taking prudent and reasonable care of USDA commodities after taking possession of them. Possession includes transfers within a warehouse from the state account to the account of the SFA. Adequate personnel for handling, accounting, preparation and use must be provided. A. STORAGE 1. Food should not be placed directly against walls or on the floor, but should be stored on pallets, shelves, dollies, etc. Hot water heaters and other heat producing conditions should not exist in the dry storage area where commodities are stored. 2. Separate food items and non-food items. 3. Have an adequate storage area that is clean and utilize other good housekeeping practices as required by USDA and the state sanitation code. 4. Thawed items should never be refrozen. 5. Commodities must be stored in the original shipping containers. Bagged items which are opened must be stored in clean containers with tightly fitted lids. 6. All USDA foods should be stored at proper temperatures as specified on the packaging, warehouse industry standards, fact sheets, specifications and/or LDAF guidance. 12 B. COOLER/FREEZER CHECKS SFAs must check coolers/freezers at least every other day even during vacation and holiday periods. The only allowable exception is if a recipient agency is not able to make cooler/freezer checks on weekends, in which case checks should be made late Friday afternoon and early Monday morning. Automated alarm systems may be used if they produce documentation showing each time the acceptable range is exceeded. The acceptable range for freezers shall be zero degrees Fahrenheit or below, and the cooler standard range shall be 35 to 45 degrees Fahrenheit. Temperature logs produced by automated alarm systems must show the date and temperature range of the refrigeration unit monitored. Documentation is required each time the acceptable range is exceeded. SFAs that do not use automated alarm systems must maintain temperature logs (ATTACHMENT 4 AND/OR 5) that show the exact date and time of each check, the recorded temperature, and the signature and title of the person conducting the check. (Initials and/or abbreviations are not acceptable). C. INSECT AND RODENT CONTROL SFAs must protect all USDA donated commodities from insect and rodent infestation, including fumigation and extermination as required. It is recommended that pest control be performed once a month at a minimum. If a commercial pest control firm is used, receipts should be on file and available for review. If pest control is performed by SFA personnel, the Integrated Pest Management (IPM) plan should be available for review. There must be no external openings in the structure of the buildings in which foods are stored that would allow rodent and insect infestation. SFAs must not store donated foods on floors or against walls of storage areas. 13 D. STOCK ROTATION PROCEDURES Federal policy requires that first-in/first-out (FIFO) procedures be followed. The packing date on the cases should determine the order in which foods are used if available. (The reason for this is that food is sometimes purchased and shipped by vendors who have packed the food the previous year and/or stored it for a period of time.). E. THEFT CONTROL SFAs must supply secure locks on buildings in which donated commodities are stored and should lock freezers/coolers and other storage areas separately. F. GUIDELINES FOR PROPER RECEIVING, HANDLING, AND STORAGE OF USDA DONATED FOODS 1. Mark and date commodities (using month, day and year) when received. 2. Store new shipments of commodities in back of the older shipments to facilitate removal of old stock first. 3. Store food items on dollies, platforms, or skids off the floor, away from walls and no closer than 15 to 18 inches to the ceiling or cross beams. 4. Store identical and/or similar food items together. 5. Store commodities that absorb odors away from those that give off odors. 6. Apply good housekeeping practices daily to ensure orderliness and cleanliness in all areas of the storeroom. 7. Obtain reliable thermometers for dry storage areas, coolers and freezers. 8. Keep dry storage areas well ventilated by either natural or mechanical devices to remove moisture, which prevents mustiness and retards the rusting of metal containers. 14 9. Commodities must not be stored in a storeroom with un-insulated pipes, water heaters, refrigeration condensing units, and other heat-producing devices. 10. Store commodities subject to insect infestation in separate sections of the storeroom to minimize the possibility of insect infestation spreading from one group of commodities to another. 11. Commodities in torn sacks, broken cartons, etc. should be repackaged and stored in a separate room until used or disposed of. 12. Do not store items such as paint, kerosene, gasoline, oils, napthaline, cleaning supplies (including soap, wax, polishes, etc.), in the same area with commodities. A separate storage room should be provided for such items. G. ANNUAL REVIEW OF STORAGE FACILITIES The SFA shall conduct an annual review of all storage facilities/sites (individual schools, pantries, storerooms, warehouses, etc.) prior to June 30 of each year. The Annual Storage Site Review (ATTACHMETN 6) is to be used for this purpose, if deficiencies are found during the review, a copy of the Annual Storage review and a corrective action plan shall be submitted to the State Distributing Agency. DO NOT SUBMIT A COPY OF THE REVIEW TO THE STATE DISTRIBUTING AGENCY IF THERE ARE NO DEFICIENCIES. A copy of the completed Annual Storage Review shall be kept on file at each site and the SFA's office. 15 IX. INVENTORY RECORDS SFAs must maintain accurate and complete records of USDA commodities. Two types of inventories are required. They are: 1) Perpetual Inventory - A Perpetual Inventory Record (ATTACHMENT 7) reflects the amounts of foods in stock for each item and the quantities of food moving into and out of storage over given periods of time. A perpetual inventory must be kept at each site and central location. It is recommended that items be withdrawn at the site by the smallest usable unit. 2) Physical Inventory - A complete physical inventory of all foods on hand must be taken on the last working day of the month. Perpetual inventories must be reconciled with physical inventories monthly. 16 X. PROCESSING A. PURPOSE OF PROGRAM The purpose of the USDA Donated Food Processing Program is to allow eligible SFAs to utilize approved commercial food vendors to process or repackage certain USDA donated foods into approved end products. B. OVERVIEW OF PROCEDURES A SFA must first determine what processed food products it would like to receive and which processors are capable of producing that product using USDA commodities. If the company and product are not already approved by the LDAF, the SFA must send a written request to have the processor approved for participation in the donated food processing program. The request must also specify the end product(s) including name and product code(s) for which approval is desired. A State Participation Agreement (SPA) is a written document approved by the LDAF which authorizes a commercial food processor to convert USDA donated foods into more convenient forms. The agreement sets forth the terms and conditions under which donated food will be provided to the processors and the terms under which the processor will utilize donated food in the production of end products for eligible SFAs. After the LDAF has approved an agreement with a processor, a SFA eligible for the donated food may purchase the specific end product(s) approved under the agreement. The LDAF grants this authority to SFAs in the Agreement for Distribution and Use of Donated Foods. Commodities may be transferred to a processor in two ways. Backhauling occurs when the processor picks up commodities that have been allocated to the SFA and is in the possession of the SFA either at the SFA’s warehouse, school(s), or at another storage facility. The LDAF must be notified in writing prior to the release of donated foods to the processor for backhauling. The amount, item, storage location, date of release, and estimated return date must be included. SFA’s that are large enough to 17 receive commodities in truckload quantities may make arrangements with the LDAF to divert donated commodities to processors. Other SFA’s may participate in the diversion of commodities for processing as members of a group or cooperative. C. PROCUREMENT STANDARDS When purchasing foods for use in food service programs, the SFA must comply with Federal, State and local procurement standards. The primary purpose of these standards is to assure that open and free competition exists to the maximum extent possible. When the LDAF or USDA enters into an agreement with a company to process donated food(s), this does not remove responsibility of the SFA to comply with the procurement standards. The processing agreement permits the company to receive donated foods to process into end-products, but it does not establish the price which the SFA pays. The procurement procedures used by the SFA should establish the price to be paid by the SFA for all foods, including those end-products containing donated foods. The SFA, as purchaser, has the responsibility to evaluate prices received and to determine the successful bidder. Bids received for approved end-products containing donated foods which will be purchased under the discount system should clearly state the full price (before deducting value of donated foods), the value of donated foods and the net price. As part of the procurement activity, the SFA should ensure that acquisition of an end-product containing donated food is cost-effective. Determining cost effectiveness is a simple process but extremely important in demonstrating good management and ensuring maximum benefits are obtained from the resources expended. To determine if purchasing a particular end-product containing donated foods is cost-effective, the SFA should perform the following steps: 1. The value of donated food contained in the end-product should be added to the cash (net) price to arrive at the total cost of the item. 18 2. Gross (without value of donated food) prices for the same and comparable products being sold in the area should be obtained. (Note: Delivery charges and all other costs should be included.) Consideration should also be given to including the SFA's cost to produce the same item if the SFA actually has the capability for such production. 3. The total cost of the item being considered should be compared with the cost data obtained. 4. If the cost of the item (including the value of donated food) being considered is approximately the same as others, then it could be considered cost-effective. However, if the total cost (including the value of donated food) of the item being considered is significantly higher, then it is not cost-effective. D. END PRODUCT CERTIFICATION It is the responsibility of each school system to decide the level of certification they will require: CN label, product formulation statement, letter of guarantee, or none of these. 19 E. END PRODUCTS AVAILABLE The LDAF will provide to the SFAs at the beginning of the school year any relevant information concerning processing agreements approved by both the LDAF and USDA. F. VALUE OF DONATED FOOD The value of donated food contained in a case of end-product is determined by multiplying the number of pounds contained in each case of donated food by the established price per pound. This per-case amount is identified on the End Product Data Schedule (EPDS) for each approved item and may be obtained from the processor. 20 G. VALUE PASS-THROUGH SYSTEMS An agreement for processing of dated foods allows the SFA to purchase end products at a reduced price because the value of the commodity is deducted from the gross purchase price. This is known as Value Pass-Through Systems. LDAF allows three types of systems to ensure that SFAs are provided the full value of donated foods contained in approved end products. These systems are known as discount and fee-for-service. Discount -- The SFA purchases an approved end product directly from the processor or from a distributor and is billed at a net price. The net price is determined by reducing the agreed-upon full (gross) price by an amount at least equal to the value of donated food contained in a case of approved end product. The billing procedure may be handled in one of two ways. First, the invoice would show the full price, the reduction for the value of donated food(s), and the net price. Alternatively, the invoice may show only the net price if a bid or other written document is on file and clearly indicates that the net price is the full price reduced by the proper value of donated food. Refund (or Rebate) -- The SFA purchases an approved end product directly from the processor or a distributor at the commercial/gross price of the end product. Refunds that reflect the value of the donated food contained in the end product shall be made to the SFA by the processor upon proof of purchase. The refund payments shall be initiated or paid as follows: 1. The SFA shall submit a refund application to the processor within 30 days from the end of the month of date of delivery. SFA’s may submit refund applications to the processor on a quarterly basis if the total refund due is $25 or less during the quarter. 21 2. Within 30 days of the receipt of a refund application, the processor shall compute the amount and issue payment of refund directly to the SFA. Processors may issue payment of refunds on a quarterly basis if the total payment due to that SFA is $25 or less during the quarter. Fee-for-Service -- The SFA pays a fee-for-service per pound or per case, which represents the processor’s costs of ingredients (other than the donated food), labor, packaging overhead and other costs incurred in the conversion of the donated food into specific end products. The billing procedure will depend on whether or not a distributor is involved. If not, the processor will bill the RA for the agreed upon fee-for-service plus delivery charge. If so, two options are allowed: 1) the processor will bill the RA for the fee-for-service and the distributor will bill the RA for storage and delivery of the end products; or 2) the processor will bill the RA for his portion and the distributor's portion. The invoice must show the processing fee and the distributor's charges as separate, identifiable charges. The SFA must not pay a fee-for-service to the processor for any item in excess of the maximum identified on the approved end product data schedule for that item. H. RECORD KEEPING SFAs must follow the same procedure for record keeping and handling processed foods as are used for purchased foods. 22 XI. TRAINING SFAs should have a continuing training program for local staff on all program and regulatory areas. Training should provide for consistent, standardized program interpretation and implementation as well as help ensure that commodities are handled and utilized properly. Training can be conducted formally through workshops, newsletters, etc., and informally through technical-assistance visits, phone calls, etc. SFAs should base their training on needs assessments gathered from sources such as review findings, self-monitoring evaluations, problem areas, program changes and new policies. All training should be documented by, at a minimum, the agenda and a list of attendees (ATTACHMENT 8) may be used for this purpose). A. SUGGESTED TRAINING TOPICS 1. Proper receiving and receipting of foods 2. Labeling and dating 3. Storage requirements 4. Safe handling of foods 5. Inventories 6. Efficient utilization of commodities (e.g., recipes, menu development, taste tests) 7. Record Keeping 8. Commodity Fact Sheets 9. Processing procedures 10. Monitoring school operations 23 XII. THE SCHOOL ROLE IN A DISASTER Hurricanes, tornadoes, floods, chemical spills, and other disasters may generate a need for congregate (mass) feeding. Irrespective of the type of disaster, the response from USDA, the LDAF and SFAs will remain the same. Any food donated by USDA can be used in disaster feeding. Recognizing the emergency and the need to feed people, SFAs having USDA donated commodities must cooperate fully and make these foods available to groups involved in disaster feeding activities. In disaster situations, schools are authorized to release for congregate feeding activities any USDA donated foods in schools, other recipient agencies or other storage locations under contract to them with prior approval of the LDAF. The American Red Cross is the primary disaster organization, but USDA, directly and through SFAs, will provide foods to any recognized agency equipped to serve disaster victims. The Salvation Army, many religious denominations, civic organizations, unions and others are able to provide food preparation for congregate service. USDA has no foods specifically designated for disaster feeding and must depend on foods in LDAF warehouses, and at the schools. USDA foods are not always available in quantity to fill all needs, but they do provide a good supplement to those provided by the disaster agency. In most cases the Red Cross or other disaster organizations will provide a trained shelter manager and, in many cases, personnel to operate the kitchen and food service facility. If school food service personnel help in the feeding operation, funds are available from local, state, federal, and disaster organizations to pay for them. 24 Accurate records must be kept by the school of all foods provided or used for disaster feeding purposes. Signed receipts (Donated Food Commodity Redonation Statement, (ATTACHMENT 9) should be used for all foods transferred to disaster feeding organizations. The SFA will be asked to provide verbal information on foods used/transferred and numbers of people fed (if it is doing the feeding) on an immediate basis. The Disaster Feeding Reporting Form (ATTACHMENT 10) must be completed and submitted to the State Agency within 72 hours after termination of emergency feeding operations. Prompt reporting will permit USDA to replace donated foods provided or used with the same or other desirable foods at an early date. 25 XIII. FOOD ALERT/RECALL SYSTEM This policy establishes food alert/recall system procedures for communicating effectively and quickly with all SFAs whenever there is an urgent concern about the safety, wholesomeness or condition of donated foods. A. SCHOOL FOOD AUTHORITY PROCEDURES: Administrative Level 1. Develop a standard operating procedure before receiving notification of a food alert/recall. The standard operating procedure should include an itemized list of steps to be taken, persons responsible for each step, and detailed procedures to be followed at each step. For USDA commodity foods, a responsible person needs to be appointed to coordinate food safety; typically, this appointee is the food service district director. The name, title, email address, and phone and fax numbers for this person should be provided to the State Distributing Agency. 2. Review the food alert/recall notification report when it is received. Determine the problem as stated in the food alert/recall, review the specific directions in the communications and determine actions that must be taken. 3. Communicate information about the food alert/recall to the sites ((schools, contract feeding sites, central kitchens, etc.) as quickly as possible in a manner that assures the information has been received and site managers/technicians understand their responsibilities. For USDA commodity foods, the school district must immediately notify sites of the recall, identify the location of the affected products, verify that the food items bear the product identification codes, isolate the commodities to avoid accidental use, and take an accurate inventory by location. 26 4. Collect health related information needed for public communications. The seriousness of the health risk determines the classification of a recall. For information on a specific product contact the State Agency or public health department. For Class I or Class II recalls document the following information: whether any of the product was served, to which classes (groups of students and other customers), the date(s) served, and any reports of possible health problems related to the recalled product including physical symptoms of illness and any actions taken. 5. Work closely with the school district’s public communications person. Notify this person so that one person is prepared to handle public communications, including contact with health agencies, local media, and parents. 6. Locate the product affected by the food alert/recall. Identify whether any of the product was actually received in the school district and if so, identify the sites where the affected product is located, and verify that the food product containers bear the product identification code(s) listed in the recall notice. 7. For each site, obtain an accurate inventory count of the product and the amount already used. 8. Verify inventory counts against records of foods received at the sites to assure that all food has been removed from potential use. 27 9. Obtain confirmation from each site that the product has been segregated from other food products and secured so that it will not be used. 10. Take action to conform to the food alert/recall: Step 1: Submit information to the manufacturer, distributor, or State agency describing the quantity of the product in stock and the storage site. For USDA commodity foods, information regarding the quantity of the product in stock and the storage site where the commodity is located must be submitted to the State Distributing Agency within 10 calendar days of the recall to expedite removal, replacement, and reimbursement. Step 2: Determine if the food item is to be returned (to whom), or destroyed (by whom). If the information on how the item is to be returned or destroyed has not been provided in the food alert/recall notice, determine who in your school district is responsible for obtaining the information. Address your questions through this person. The person responsible should be designated in the standard operating procedure. Step 3: Notify site personnel of the procedures, dates, etc. to be followed for collection or destruction of the product affected by the food alert/recall. Step 4: Product to be returned: Follow the written instructions in the recall notice for returning the food product. For USDA commodity foods, in the majority of situations the product will be collected by the distributor to be returned to the vendor. School districts will work with the State Distributing Agency and the contracted warehouse/distributor to 28 determine the appropriate method and time frame for collecting the product affected by the food alert/recall. If the distributor delivers to a central location in the school district, it is the district’s responsibility to consolidate the products from affected schools to a central location within the district’s area of responsibility. The product should be consolidated for collection as soon as possible but no later than 30 days after the date of the recall notice. Step 5: Product to be destroyed on-site: Do not destroy any USDA commodity product without official written notification from FSIS or FDA. Follow manufacturer’s or distributor’s recall notification instructions for purchased food products. If the food product is to be destroyed on-site, determine the procedures for on-site destruction of food products, who should be present, and who must be notified of the process. Due to the potential of health risk to humans or animals, some State public health departments require notifications of all food products to be destroyed before any action is taken. 11. Consolidate documentation from all sites for inventory counts. 12. Determine reimbursable costs for commodity food items. Contact the State agency or manufacturers for information on reimbursement for recalled foods. 13. Submit necessary paperwork for reimbursement of food costs. For purchased foods, check with the distributor for protocol on reimbursement. For USDA commodity foods, school districts and independent schools will receive necessary paperwork from the State Distributing Agency at time of recall. 14. Complete and maintain all necessary documentation related to the recall for three years plus the current year. 15. Maintain copies of any communications received or sent in relation to the food recall for three years plus the current year. 29 16. Maintain files of information provided to the school district public communications contact person; other media contact(s) and the public; and adverse health reports and subsequent actions for three years plus the current year. School Site Level 1. Identify the food product affected by the food alert/recall immediately. Food alerts/recalls are for specific foods from a named manufacturer or source. For example, if chicken nuggets with the Product Code 26091 from XYZ manufacturer were part of the alert/recall, it does not mean chicken nuggets from all manufacturers or even all chicken nuggets produced by the XYZ manufacturer are part of the alert/recall. Each alert/recall is specific to a product code and a specific production run. It is important to identify the product code, lot number, and pack date listed in the alert/recall notice. Use the code and date to check any product in inventory. The accurate way to identify the product is by reading the label. The best practice is to learn the product label and maintain complete records of deliveries and invoices. 2. Determine if you have any of the food product on hand and take necessary actions to hold the product to prevent its use until final action or removal can take place. Immediately physically segregate the product, including open containers or leftover product. Segregate suspect open containers that are unlabeled and do not contain product codes and any food items in current production that may contain the food product affected by the food alert/recall. Mark the product “DO NOT USE” and “DO NOT DISCARD.” Inform the entire staff not to use the marked product. Document the quantity in inventory. 3. Determine if the food product has been used. Some ways to determine if the product has been used include reviewing invoices, production records, inventory records, and menu records. 4. Account for all food product that was received. Add the count for the amount of product in inventory and the amount already used; the sum should equal the total amount that was received. 30 This step is necessary to make sure that all product involved in the alert/recall has been removed from potential use. 5. If the recalled product has been used, document the date(s) used and to whom it was served (classes, not individuals). 6. If you have had any reports of health problems that could be related to consumption of the product affected by the alert/recall, direct anyone affected to appropriate medical personnel or the school nurse. Collect the information to submit to the school district central office including persons’ names, reported symptoms of physical illness, and actions taken. Only health professionals should give medical advice. 7. Submit to the district central office the following information: a. Inventory counts of the product affected by the alert/recall that was on hand at the time of the alert/recall and counts or amounts of the product used before the alert/recall notice was received. b. How the product affected by the alert/recall was segregated from other food products and secured to prevent further use. 31 c. Information on whether the product was served; if it was served, provide information on to whom it was served and the date(s) served. d. Reports of symptoms of adverse health problems and actions taken. 8. Follow instructions given by the central office for collection, return, or destruction of the recalled food product. 9. Complete any necessary documentation for collection, return or destruction, and reimbursement. 10. Submit necessary documentation to the school district’s central office. 11. Maintain copies of documentation on file for three years plus the current year including: a. Copies of communications received and sent regarding the food alert/recall. b. Documentation related to the food alert/recall that shows the required procedures were followed including: 1. How the product was secured to prevent use. 2. Return of the product - to the distributor/manufacturer or to the central office/warehouse. 3. Destruction of the product on-site and accompanying written notification to do so. 32 4. Records that show the date product was used and to whom it was served. 5. Reports from customers of symptoms of physical illness. NOTE: All SFA’s are encouraged to utilize the USDA/FNS Commodity Alert System which delivers instant notices of food issues from the USDA. This service is provided free of charge, can be individually customized, and notices are broadcast to email. To sign up for this free service please go to envoyprofiles.com/usda-alerts and follow the instructions provided. 33 XIV. COMPLAINT SYSTEM Schools may use the Commodity Complaint Form (ATTACHMENT 11) to report to the LDAF any problems with USDA commodities. The form should be fully completed by the SFA. The information will be forwarded by the LDAF to USDA and the school will be furnished with results of the investigation of the complaint if requested. XV. REDISTRIBUTION OF DONATED FOODS Commodities cannot be sold or exchanged. XVI. RECORD RETENTION REQUIREMENT All records pertaining to the FDP shall be retained by the SFA for a period of three years from the end of the Federal fiscal year to which they pertain, provided that these records shall not be destroyed in any case in which litigation with reference thereto is pending, or until the appropriate State and/or Federal audits have been conducted. 34 XVII. REVIEWS Representatives of the LDAF, the Louisiana Department of Education, the USDA, the General Accounting Office, the Food and Drug Administration, public health officials, and others may inspect the facilities used for the storage and preparation of commodities. These representatives may also inspect and audit all records and reports and review procedures pertaining to the commodity program. XVIII. PROGRAM TERMINATION If a SFA ceases participating in the Program, it must notify the LDAF and conduct an inventory of all USDA donated commodities in its possession. The LDAF will instruct the recipient agency on the procedure for transferring the commodities. The costs of the transfer must be borne by the SFA. 35