COMMONWEALTH OF PENNSYLVANIA
Department of General Services
Bureau of Procurement
555 Walnut St., 6th Floor
Harrisburg, PA 17105-2675
[Name]
[Address}
[City, State, Zip Code]
Dear Supplier:
This letter is to inform you of a new and exciting program the Department of General Services is developing
for suppliers of goods and services to the Commonwealth of Pennsylvania. As you may already know, we
are introducing MySAP Supplier Relationship Management (SRM) – new procurement-related functionality
for the Commonwealth’s enterprise management system.
SRM is a secure, web-based system that will allow suppliers to search and respond to Commonwealth bids,
electronically invoice and receive payments, and perform other account related activities online and in realtime. This easy-to-use tool will improve purchasing efficiency, speed payments to vendors, enhance twoway communication and strengthen the overall relationships we have with all of our partners – thus
improving how the Commonwealth does business with its supplier community. It is similar to systems
currently in use in both private industry and in other public-sectors settings, such as Virginia and Michigan.
Best of all, SRM will be available anywhere and at anytime – all that is needed is an internet connection.
Also, we have made it a priority to ensure that SRM is secure. Using technology similar to that employed at
banks and other financial institutions, SRM ensures that your account is safe and only accessible to
authorized users.
A critical component of SRM is supplier registration. Supplier registration is your key to online bidding
for state business. By registering, you will be granted electronic access to all the SRM capabilities described
above, including bidding opportunities within the Commonwealth.
ACTION REQUIRED
Starting April 11, 2007 the Commonwealth’s new electronic supplier registration process is open and
available for use at www.pasupplierportal.state.pa.us. Prior to registration, we strongly encourage you to
review the Supplier Registration Reference Guide available through the Customer Support Center link on this
webpage. Also available there is helpful overview information on SRM, including its features and the
benefits for your organization, as well as other help options, designed to provide you with the answers you
need and access to staff who can assist you.
To get started with registering your business today, follow the steps shown below:
1. Go to www.pasupplierportal.state.pa.us
2. Select the Supplier Registration link in the upper left navigation area of the portal
3. Select the Existing Supplier Registration link in the left navigation area
4. Follow the displayed screens/pages to complete registration
Your SAP vendor # is < >. This number is needed in the registration process.
NOTE: Once registered, be sure to set-up additional user accounts for bidding purposes on behalf of your
organization. To complete this set-up, follow the steps provided in the Supplier Registration Reference
Guide mentioned above and available through the PA Supplier Portal.
OTHER INFORMATION
Please note that if your organization plans to take advantage of electronic invoicing functions available in the
PA Supplier Portal, the Commonwealth requests that you use Electronic Funds Transfer (EFT) for all
payments. EFT is extremely secure and will result in quicker receipt of payment compared to processing of
paper payment documents. Please be sure to enter banking information for your company after you have
completed the supplier registration process.
Additionally, due to technical limitations in SRM, only one remit-to address is allowed per supplier. In
response, the Commonwealth is instituting a single remit-to address policy for all supplier payments. To
clarify, any future payments on bids placed and awarded through SRM will follow this new single remit-to
address policy, with payments being made to the address existing in SRM, regardless of the number of
remit-to addresses your company may have previously had with the Commonwealth. Any current payments
on existing contracts or POs against contracts that were awarded prior to SRM implementation may still use
more than one payment address.
Should you have any questions or issues related to SRM and/or the registration process, please feel free to
contact the SRM Customer Service Center (CSC) at 717-346-2676 (local) or 877-435-7363 (outside of
Harrisburg). Thank you for your continued interest in doing business with the Commonwealth.
Sincerely,
The SRM Implementation Team