AVIK GHATAK
Address: 87/25, Trisakti, Bose Pukur Road, Rubypark, Kasba, Flat-B3, FLR-3, Kolkata- 700042
Phone: (033)24428963, (M): 9432324713, 9051776400; E-mail; avikghatak@gmail.com
Dear Mr. / Ms.
I am submitting herewith my resume for your perusal and favorable consideration for the declared post of
operations/administration/marketing in your organization.
A dedicated and resourceful team player with an analytical bent of mind with excellent academic
credentials, with over 9+ years in Audit & Hospital Administration having core competency in drawing up
project plans and schedule of materials to achieve agreed engineering milestones.
Proven capability to perform in high growth environment studded with a mix of diverse cultures.Would
like to contribute in a challenging work environment in an area demanding knowledge of operations,
marketing and HR management, team management skills and administration and operational Skills.
The above credentials along with my enclosed resume make me ideally suitable for a position in your
organization. I would appreciate an opportunity for a personal interview.
Thanking you and assuring a dedicated and hardworking & sincere professional always.
Yours sincerely,
------------------------Avik Ghatak
AVIK GHATAK
Address: 87/25, Trisakti, Bose Pukur Road, Rubypark, Kasba, Flat-B3, FLR-3, Kolkata- 700042
Phone: (033)24428963, (M): 9432324713, 9051776400; E-mail; avikghatak@gmail.com
HOSPITAL ADMINISTRATION /OPERATIONS/MARKETING & HR MANAGEMENT PROFESSIONAL
Seeking challenging and growth oriented opportunities in Hospital Administration /Operations / Quality
Assurance / Marketing / HR / Hospital Management Consultancy.
 PROFILE & STRENGTHS
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Dynamic and experienced Hospital Administration Professional with 9+ year’s career success in
managing hospital operations. Keen strategist, adept at creating innovative strategies and formulating
administrative policies for accelerated growth of the organization.
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Academically sound, demonstrated capability to bring out the best in others while creating a healthy
and friendly work environment, thus enhancing operational efficiency and optimizing resource
utilization. Possess in depth exposure across Hospital management, Administration, Operations
Management, Customer Relationship Management, Resource Management, and General Management.
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Proven expertise in structuring and implementing innovative Administrative policies/procedures to
generate undivided commitment & dedication among the team members. Far sighted and capable of
delineating objectives of the institution and driving all available resources judiciously to realize these
objectives.
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Well honed leadership traits with excellent ability to coordinate with professionals of different domains
and the ability to bring out the best in others while creating a healthy and friendly work environment,
thus enhancing operational efficiency and optimizing resource utilization.
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Recognized as a hands-on results oriented professional who can identify problems, formulate tactical
plans, initiate change and implement effective process, programs and manage modern business systems
and ventures in challenging and diverse environments.
Key Competencies
 Hospital Administration  Facilities Management  Patient Care Issues  Marketing Management
 Crisis Management  Team Management  Customer Relationship Management  Security Management
 PROFESSIONAL EXPERIENCE
 NARAYANA HRUDAYALAYA PVT.LTD (RTIICS), KOLKATA
Junior Executive IV(Administration).
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AUG 2008 - WORKING
Spearhead in day to day activities and functioning of the hospital; including Admission and Discharge
Department. Ensure regular financial clearance for OT & Day Procedures.
Conducted flawless array of operations of Front office, Patient Relation’s, internal ward crisis and solving out the
problems. Efficiently functioning as a Liaison among the Administration, Patient Relative and Ward.
Give comprehensive rounds throughout the hospital to make sure whether all the departments are running
smoothly with the coordination of respective departmental HOD’S.
Proficient as an Emergency and Ward Coordinator. Contributing as a Night Supervisor also.
Worked as a coordinator and monitored day to day activities of the muti-speciality clinic of the organization.
Looking after the promotional marketing, business development and the day to day operations of a multispecialty clinic of the organization.
 THE MISSION HOSPITAL, DURGAPUR
APR 2008 - JUN 2008
Sr. Executive (Operations).
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Coordinated as the In-Charge of Front Office including the reception, the telephone department, OPD,
Admissions, Discharge Department.
Worked as the Emergency coordinator.
Worked as the Floor Manager.
Managed the total manpower in the Front Office and also served as a Night Supervisor.
Monitored day to day activities & functioning of the Front Office of the hospital. Looked after the Ambulance
Service of the Hospital.
 NARAYANA HRUDAYALAYA PVT.LTD (RTIICS), KOLKATA
MAY 2006 - APR 2008
Manager on Duty (Administration)
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Monitored day to day activities and functioning of the hospital; including the Admission and Discharge
Department. Ensured financial clearance for OT & Day Procedures.
Oversee operations of Front Office and Patient Relations. Involved in the internal ward crisis and solving out the
problems. Functioned as a Liaison among the Administration, Patient Relative and ward.
Give comprehensive rounds throughout the hospital to make sure whether all the departments are running
normally. Contributed as a ward coordinator.
 MR SUCHIT SEN & CO, KOLKATA
Audit Assistant
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MAY 2004 - MAY 2006
Contributed as an audit assistant in the company like Datex Ohmeda, Peerless, ITC Ltd, United Bank of India.
Managed the entire operations of back office; entered the collected data of different companies in the system.
 EDUCATIONAL DEVELOPMENT
PGDHHM & PGDMLS, 2012
Symbiosis Centre of Health Care (Distance Education), Pune, 63%
Masters in Business Administration (Marketing & HR), 2009
Sikkim Manipal University (Distance Education), Kolkata, GRD B
Bachelor in commerce (Hons.), 2003
Prafulla Chandra College, Kolkata, 2ND CLASS
Higher Secondary (Commerce), 2000
Prafulla Chandra College, Kolkata, 1ST DIV
Madhyamik, 1998
Kasba Jagadish Vidyapith, Kolkata, 1ST DIV
Computer Skills
MS Office(Word, Excel, PowerPoint),Internet activities.
 EXTRA CURRICULAR ACCOLADES
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Successfully completed BLS (Basic Life Support) Certificate course from Rabindranath Tagore International
Institute of Cardiac Sciences in Association with American Heart Association in 2008.
NCC”C” certificate holder (Senior Division Army Wing) in ’B’ Grade in 2002.
Assisted Kolkata Traffic Police in Traffic Control during the Durga Pujas of 2001 & 2003 during NCC period.
Awarded as Best Cadet of NCC unit for assisting the Kolkata Traffic Police during the Durga Puja of 2001 & 2003
from Kolkata Traffic Police.
Appreciated for taking active participation in Environmental & Educational Awareness Drives during NCC
period.
Taken active participation in Cultural Programs in School & College.
Date of Birth: 28 Aug, 1982
References: Available on request.
Language proficiency; English, Bengali, Hindi