Subject Description Form
Subject Code
ISE319
Subject Title
Design of Production and Service Systems
Credit Value
3
Level
3
Pre-requisite/Corequisite/Exclusion
Nil
Objectives
This subject provides students with
Intended Learning
Outcomes
Subject Synopsis /
Indicative Syllabus
1.
an understanding of the concepts of production and service systems;
2.
the ability to apply principles and techniques in the design, planning, and
control of these systems to optimize/maximize use of resources in
achieving their objectives.
Upon completion of the subject, students will be able to
a.
apply systems concept for the design of production and service systems;
b.
make forecasts in the manufacturing and service sectors using selected
quantitative and qualitative techniques;
c.
apply principles and techniques for planning and control of the production
and service systems to optimize/maximize use of resources;
d.
understand the importance and function of inventory and apply selected
techniques for its control and management under dependent and
independent demand circumstances.
1.
The Systems Concept
Transformation model of production systems; Boundary and attributes of
a socio-technical production system; Effects of environmental factors;
Systems balance and sub-optimization; Need for systems integration and
adaptation to environment
2.
Forecasting
Production demand management; Qualitative and quantitative methods in
forecasting; Forecasting errors and control; Forecasting and its
relationship to capacity planning
3.
Capacity Planning
Capacity measurement; Aggregate units; Manual and mathematical
methods for aggregate planning; Master production scheduling
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4.
Inventory Control and Material Requirement Planning (MRP)
Independent inventory control and management; Types of inventory;
Continuous review and periodic review systems; Reorder level and order
quantities, including quantity discounts; ABC analysis. Planning of
dependent inventory; MRP concepts and principles; Lot sizing
5.
Operations Loading and Scheduling
Gantt charts for loading and scheduling; Techniques and algorithms for
operations scheduling and personnel scheduling
6.
Just-in-time and Lean Manufacture
Push and pull systems of production control; Advantages and limitations;
Set-up and changeover times and their reduction; Use of Kanban; Effect
on inventory; Issues of implementation
Teaching/Learning
Methodology
Assessment Methods
in Alignment with
Intended Learning
Outcomes
A mixture of lectures, tutorial exercises, case studies and laboratories are used
to deliver the various topics and attain the intended learning outcomes. Some
of these are presented in a problem-based format which aims to enhance the
learning outcomes while others are covered through directed study to enhance
students’ “learning to learn” ability. Tutorials and laboratories are conducted
as group activities to allow students to discuss, practice, and understand
materials in the class. Case studies and simulation exercises are provided to
instill students’ further thinking about, and integration of, the factors related to
real-life problem solving in the discipline of studies.
Specific assessment methods/tasks
%
Weighting
1. Assignments, case studies,
presentation
20%
2. Laboratory work
20%
3. Examination
60%
Total
Intended subject
learning outcomes to
be assessed
a
b
c
d










100%
Assignments/case studies assess students’ ability to synthesize and apply
concepts and skills learned in solving problems related to the subject.
Laboratory exercises assess students’ capability in the planning and control of
activities in production and service systems to optimize/maximize use of
resources to attain system’s objectives.
The examination assesses students’ understanding of the concepts and in the
use of the skills in solving problems related to the subject.
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Student Study
Effort Expected
Class Contact:

Lecture
3 hours/week for 8 weeks
24 hours

Tutorial
1.5 hours/week for 6 weeks
9 hours

Laboratory
3 hours/week for 2 weeks
6 hours
Other student study effort:

Studying and self learning
59 hours

Assignment and report writing
25 hours
Total student study effort
Reading List and
References
123 hours
1.
Krajewski, L J, Ritzman, L P and Malhotra, M K 2013, Operations
Management: Processes and Supply Chains, Upper Saddle River, N.J.:
Pearson/Prentice Hall
2.
Nahmias, S 2009, Production and Operations Analysis, 5th edn, McGrawHill
3.
Schroeder, R G, Goldstein, S M and Rungtusanatham, M J 2013,
Operations Management : Contemporary Concepts and Cases, New
York, NY : McGraw-Hill/Irwin
4.
Chase, R B., Aquilano, N J, and Robert, J F 2006, Operations
Management for Competitive Advantage, Boston: McGraw-Hill Irwin
5.
Shafer, S M and Meredith, J R 2003, Operations Management, New
York: John Wiley & Sons
6.
Vollmann, T E et al. 2005, Manufacturing Planning and Control Systems
for Supply Chain Management, New York: McGraw-Hill
7.
Turner, W C et al. 2001, Introduction to Industrial and Systems
Engineering, Beijing : Tsing Hua University: Prentice Hall
8.
Schroeder, R G and Flynn, B B 2001, High Performance Manufacturing:
Global Perspectives, New York: John Wiley
9.
Sipper, D and Bulfin, R L Jr 1997, Production: Planning, Control, and
Integration, McGraw-Hill
10. Markland, R E, Vickery, S K, and Davis, R A 1998, Operations
Management: Concepts in Manufacturing and Services, Cincinnati,
Ohio : South-Western College Pub
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