WREXHAM COUNTY BOROUGH COUNCIL
ASSETS AND ECONOMIC DEVELOPMENT DEPARTMENT
JOB DESCRIPTION
Job Title:
Clearance & Cleansing Operative
Grade:
L04
Responsible to:
Area Cleaning Supervisor
Department:
Assets and Economic Development
HR Department
Identification No:
ID2062
Hours of Duty:
37
JOB PURPOSE
To provide high quality cleaning, handyman and caretaking services to both internal and
external customers. In addition, carry out routine and non-routine security procedures for
building and grounds, including as key holder, opening, closing and responding to alarm
callouts.
PRINCIPAL ACCOUNTABILITIES

Clearance and deep cleaning of Council domestic properties on behalf of the Housing
Department prior to these being let to tenants. Removal of furniture and contents, as
well as the removal and disposal of rubbish including high risk items such as
hypodermic needles and human excrement. Clearance of gardens and other exterior
areas and safe removal and disposal of waste material.

Final clean of Council domestic properties on behalf of the Housing Department prior
to occupation by new tenants.

On behalf of the Housing Department, clearance, deep clean and preparation of
Council domestic properties that are utilised as short term accommodation for
homeless people. Removal of furniture and contents, as well as the removal and
disposal of rubbish including high risk items such as hypodermic needles and human
excrement. Delivery and collection of laundry items to laundry contractor. Occasional
use of smoke bombs for the elimination of pest infestation. Clearance of gardens,
garden sheds and other exterior areas and safe disposal of waste. Internal painting,
minor repairs and cleaning of property including toilets, bathrooms, kitchens and living
areas. Delivery of replacement furniture and soft furniture including bedding and sofa
covers.

On behalf of Social Services, clearance and deep clean of Council domestic properties
let to vulnerable adults. Removal of contents including furniture, rubbish, waste and
high risk items. Deep clean and minor repairs in preparation for reoccupation.

Undertake office / school moves involving the lifting and transportation of heavy
furniture or equipment. Dismantling and re-assembly of furniture for transport up/down
stairs and/or lifts and to facilitate access to office areas. Safe handling and
transportation of school equipment science instruments and chemicals.

Ensure the safe and secure storage of cleaning equipment, cleaning consumables and
tools. Delivery of cleaning equipment from central stores to site as per orders. Prompt
delivery of cleaning equipment to suppliers for repair and return to site. Act as key
holder for storage areas.

Delivery of cleaning materials from central stores to cleaning sites, ensuring correct
delivery in accordance with orders placed.

Delivery of furniture, equipment, parcels and cleaning stocks to schools and Council
sites. Furniture may include heavy and/or bulky items such as desks, chairs, filing
cabinets, cupboards and white goods.

Cleaning of school kitchen canopy systems and extractor fans using specialist cleaning
chemicals and equipment. Repainting surfaces around canopies where required.

General maintenance and repair of council buildings and schools.

Carry out deep cleans of Council buildings including schools and public buildings such
as the bus station, markets and public conveniences. On occasions this may require
working at height using static or mobile elevated working platforms.

On behalf of the Housing Department empty attic spaces of Council domestic
properties after vermin infestation and / or accumulation of contents. Removal and
disposal of waste materials.

Respond to emergency flood call outs at Council buildings including schools. Deploy
humidifiers, remove damaged or at-risk furniture & equipment. Clean and shampoo
carpets post-flood.

Safe operation of Council vehicles. Ensure vans are kept clean and tidy and in good
condition. Carry out basic safety checks and report any maintenance or repair
requirements.
KNOWLEDGE AND EXPERIENCE

Experience of basic maintenance including painting and decorating and general DIY

Knowledge or experience of working within relevant Health & Safety legislation

Experience of house clearance and / or furniture removal

Good communication skills (both written and verbal)

Knowledge of and commitment to Equality and Diversity

Understanding of the importance of Welsh Language and Culture
JOB CONTEXT
The postholder will work for the cleaning section of the Assets and Economic
Development Department and will report to the Area Cleaning Supervisor.
He/she will work as part of a small team delivering internal and external contracts on
behalf of the cleaning service which provides services to Assets & Economic
Development, Housing, Education, Social Services and other Departments.
Services include a range of activities including the “deep” cleaning of public buildings,
office furniture & equipment removal, school kitchen canopy cleaning, stock deliveries and
general basic maintenance work.
A significant element of the work is the clearance and cleaning of the Council’s domestic
properties in readiness for new tenants. These properties are sometimes left in a poor
state by the previous tenants and the clearance work may require the handling of heavily
soiled items and high risk materials. Some lifting and carrying will be required.
CONTACTS









Area Cleaning Supervisors
Cleaning Manager
Support Services Manager
FM Manager
Headteachers and school staff at all WCBC schools
All cleaning staff
Suppliers of goods and services
Building users
External clients of the Catering and Cleaning sections
PERSON SPECIFICATION
Job Title
Job Evaluation ID
Grade
Clearance & Cleansing Operative
2062
L04
Requirement
Qualifications
Health & Safety Accreditations
(First Aid at Work, Manual
Handling)
IPAF Licence
Knowledge & Experience
Experience of basic
maintenance including painting
and general DIY
Experience of house clearance
and / or furniture removal
Knowledge of relevant Health &
Safety legislation
Practical and Intellectual
Skills
Good written and verbal
communication skills
Good literacy & numeracy skills
Teamwork
Personal Attributes
Able to work to deadlines
Ability to work on own initiative
and unsupervised
Discretion / tact and flexibility
Personal Circumstances
Essential
Desirable
Measured by*
Y
F/C
Y
F/C
Y
F/I
Y
F/I
Y
F/I
Y
F/I
Y
Y
F/I
F/I
Y
Y
F/I
F/I
Y
F/I
Ability to travel across the County
Borough and occasionally to other
locations in the UK
Y
F/I
Full clean driving Licence
Equality
Knowledge of and commitment
to Equality and Diversity
Understanding of the
importance of Welsh Language
and Culture
Y
F/I
Y
F/I
Y
F/I
* Each of the requirements specified must be measurable. Please indicate the approach
that will be taken to assess whether applicants meet the requirements:
F Job Application Form
C
Certificate of Qualification
I
Interview
T
Test
BEHAVIOURAL COMPETENCIES
The postholder will be expected to demonstrate the seven core behavioural competencies which
make up the Council’s corporate competency framework. These include :
1. Communications
Good communication underpins success in all our
work - ensuring we understand each other, express
and share ideas and information clearly.
2. Teamwork and Partnership
Working effectively with other to achieve results,
developing good working relationships and fostering
co-operation
with
internal
and
external
stakeholders/partners; respecting the contribution of
all individuals and valuing equality and diversity.
3. Continuous Improvement and
Innovation
Adapting to change and new ways of doing things;
generating new ideas and seeking out the best way
to deliver services; promoting innovation in others.
4. Leadership
Leading and inspiring people to higher levels of
achievement and personal fulfilment; acting as a role
model,
taking
responsibility
for
personal
organisation, improving customer-focussed service
delivery and results.
5. Delivering Results
Being clear about what we are here for and to
concentrate on the outcomes; agreeing clear
objectives, managing work and projects effectively.
6. People Development (Self and
Others)
People development is the commitment to investing
time and effort in identifying potential and working
with individuals to harness and develop that
potential. It is also about taking responsibility for
your own self-development
7. Citizen and Customer Focus
Develop and deliver high-quality internal and external
responsive customer-focussed services, operating
professionally and sensitively.
The overall aim is to maximise the postholders’ individual effectiveness and potential and to target
their efforts towards improving the overall effectiveness of the Council.
Each competency has three levels - Level 1 (minimum requirements) to Level 3 (advanced
requirements for senior posts).
The post holder will have an annual and interim (6 monthly) appraisal and their performance
against their agreed objectives will be scored using the following rating scale:
1. Needs Improvement
Consistently struggles to meet the principal
objectives of the role.
Requires constant intervention from others to meet
agreed objectives.
2. Developing
Meets some expectations of the role.
Demonstrates commitment to learn and develop in
the role.
May be new to the post (<12 months).
Some development needs identified to meet
requirements of the role.
Requires additional support from others to ensure
agreed objectives are met.
3. Good
Consistently meets expectations of the role, with
minimal intervention or support.
4. Very Good
Goes above and beyond expectations of the role.
Demonstrates some of the competencies expected
of a more senior grade.
5. Outstanding
Consistently exceeds expectations of the role.
Demonstrates commitment to developing their career
in public services.
Responds well to additional pressures which are
unexpected, significant and continuous.
HoD
FM Manager
Support Services Manager
Cleaning
Manager
Area
Supervisors
x2
Cleaners
Clearance &
Cleansing Op
Assistant
Area
Supervisor
Wood Floor
Renovation
Specialists