WASH Cluster – Water in Emergencies W5.8 Handout W5 – Overview of WASH Information Management Tools WASH Survey Tool The WASH Survey Tool provides a range of instruments which assist in planning and conducting needs surveys following a disaster event, and monitoring systems following a programmed response to the identified needs. It consists of a database application and an associated spreadsheet “assessment form” that can be reconfigured through the database application using a catalog of measurable indicators. This tool was created in response to the need for an assessment strategy that could be usable in many different emergency contexts by and for WASH Clusters and its memeber agencies. Its primary strength is its method of selecting what content (or indicators) is required for a given context. A problem identified with globally developed tools such as survey initiatives and assessments is that they attempt to generalize contexts to assume either a ‘lowest common denominator’ condition or an ‘idealized’ set of conditions. Either way, the reality is that every field emergency is unique and static assessment strategies that use either of those two approaches are difficult to modify and adapt to the needs of a particular emergency. The WASH Survey Tool addresses these problems by creating a customizable assessment tool that can be adapted to a given context. Detailed overview of the Survey Tool The WASH Survey Tool provides a dynamic approach to WASH assessment form creation. It is a database of indicators that can be selected to produce a WASH assessment tool (Rapid, Comprehensive or Monitoring) based upon what is useful to know at field level. The indicators within the database have predefined defaults to whether or not they appear in certain assessment strategies but can be turned on and off to produce a form that is most useful to the needs of a specific emergency. Users of this tool then have the option of sticking with the default indicators, deleting ones that aren’t relevant, or adding additional ones of their own. Table of WASH Survey Tool Terms and Elements Survey Tool Detail Description component Survey tool db database A catalog of indicators which is used to plan a survey, generate pre-survey training and guidance material, and configure data collection sheets Indicator Summary report of all indicators defined in the Survey Tool Summary Indicator A report which, for each indicator in the survey tool, provides Guidance a detailed description of its rational, definition of terms used in the indicator, recommended source of data, required calculations (if any), notes for data collection and interpretation, and model questions. Recording A tally sheet which can be used during the field survey process form RAT form spreadsheet A spreadsheet used to capture data collection during a rapid assessment process. (The RAT spreadsheet also happens to be the same as the the Section 1 of the CAT form) Section 1 General information about the site being surveyed with details General regarding its physical location and the affected population Section 2 – A summary of the WASH related situation in the surveyed Conditions location with each of eight WASH subsectors being evaluated Summary on a scale from 0 (not affected) to 3 (highly affected). Additional comments can be added for each subsector regarding the situation prior to the crisis, specific problems identified and values for critical indicators. Data If the electronic spreadsheet is used for data entry, the survey data from section 1 and 2 is summarized on the Data worksheet 1 WASH Cluster – Water in Emergencies CAT form W5.9 spreadsheet A spreadsheet used to capture data collection during a comprehensive assessment process Section 1 Same as for the RAT – details information referring to a General surveyed site’s location and demographics Section 2a – Detailed condition indicators for each of eight WASH Conditions subsectors. Which indicators are included in this section can Detail be configured in the Survey Tool database Section 2b – Same as for the RAT, except that the summary assessment Conditions value (or score) for each of the WASH subsectors is calculated Summary from detailed indicators found in Section 2a of the CAT. Section 3 – Intervention indicators for each of the eight WASH subsectors. Interventions These intervention indicators provide detailed metrics which are intended to form the basis of a monitoring program. At the CAT stage this is included to allow the setting of targets. Data If the electronic spreadsheet is used for data entry, the survey data from sections 1 to 3 are summarized on the Data worksheet Monitoring spreadsheet A spreadsheet used to capture data collection during a monitoring process. This is the same as the CAT form, however Section 1 and Section 2 may (optionally) be excluded from the monitoring process. Section 3 – Intervention indicators for each of the eight WASH subsectors. Interventions These intervention indicators provide detailed metrics which are intended to form the basis of a monitoring program. This is the same as Section 3 of the CAT, except in the monitoring stage achieved values are recorded, and optionally updated values for the targets Agency reporting spreadsheet A spreadsheet used to record agency activates – planned and form ongoing – by location, providing the key data for Capacity/Who, What, Where, When Analysis The databases are MS Access 2007 (.accde) format. This use of database does not require the purchase of any software licenses – a free “MS Access runtime is can be downloaded from the Microsoft website). The spreadsheets are MS Access 97-2003 (.xls) format and will work with any spreadsheet software compatible with this file format. Stages of the response The WASH Survey Tool envisions three stages of its use: 1. Rapid assessment. The RAT form is used to conduct a rapid needs survey typically at the early stages of a rapid onset emergency. It would be enumerated by WASH specialists and is necessarily kept simple to give rough indications of the level of problems in the 8 WASH Subsectors. 2. Comprehensive assessment. A more thorough assessment process is planned and a survey instrument developed with the assistance of the Survey Tool. Data is collected and collated using the CAT data collection form by WASH specialists and gives more detailed information about several indicators within each WASH subsector. 3. Monitoring. A monitoring plan is developed with the assistance of the Survey Tool. Data is again collected and collated using the Monitoring data collection form (this is essentially the same as the CAT form). Handout – W5: Overview of WASH information management tools 2 WASH Cluster – Water in Emergencies W5.9 Using the Survey Tool during the RAT Use the Survey tool to generate the RAT. The RAT is configured as a standard spreadsheet but can be customized to to remove components of the tool that are not used in the RAT. Select the RAT option on the Start form, and export to MS Excel. Using the Survey Tool during the CAT The Survey Tool is of greatest use during the preparation of a comprehensive assessment. In addition to generating a customized data collection form, it also contains considerable additional information to assist in planning the survey and training survey practitioners Step 1 – Select indicators for use in the CAT The indicator summary, printed from the Start form of the Survey Tool, summarizes all of the indicators contained in the tool. Suggestions on the applicability of the indicators for usage in a CAT survey are provided as guidance. Which indicators are selected for any given survey effort should be decided collectively by the WASH cluster to ensure that all agencies conduct assessments against the same group of indicators. Step 2 – Configure the survey The survey is configured by selecting which indicators will be contained in it. These indicators have predefined ranges, or scoring of the responses (which can also be customized if necessary). As responses are tallied in a particular location these scores are averaged to give an overall score to a particular WASH Subsector thereby giving coordination personnel the ability to judge how bad the field circumstances are. Some indicators are noted as being an ‘overide’ indicator, meaning that the score value for a particular WASH Subsector cannot be any lower than the score of that unique indicator. The importance of that indicator is thereby weighed higher than other indicators and has greater relevance to life safety and health. Handout – W5: Overview of WASH information management tools 3 WASH Cluster – Water in Emergencies W5.9 The details of each of the catalogued indicators are edited on the configuration form (from the Start menu, select Configuration > condition indicators, detail). New indicators are added by selecting the “Add Indicator” item at the bottom of the Indicator selector, and indicators are deleted using the delete button to the right of the indicator selector. Handout – W5: Overview of WASH information management tools 4 WASH Cluster – Water in Emergencies W5.9 The summary configuration option (on the Configuration form) for the condition indicators allows for more rapid edits of the survey content. Step 3 – Configure the intervention indicators During the course of the CAT, it may be desired to assign targets to intervention indicators if these are already known. Configuration of intervention indicators is simply a matter of selecting or deselecting them for inclusion. Step 4 – Print out guidance and recording sheets Guidance notes are included for each indicator in the survey tool, providing a detailed description of their rational, definition of terms used in the indicator, recommended source of data, required calculations (if any), notes for data collection and interpretation, and model questions. Handout – W5: Overview of WASH information management tools 5 WASH Cluster – Water in Emergencies W5.9 The recording form provides a tally sheet which can be used during the field survey process – it is printed from the Start form by selecting Format report for > Recording form. Step 5 – Print or Export to MS Excel The configured survey can be printed directly from the Survey Tool (preview on the Start form), or exported to MS Excel. When exported to Excel, the resultant spreadsheet is configured to automatically calculate the Section 1 –Summary of the CAT based on the results of the survey recorded in Section 2 of the CAT. Furthermore, all data entered into the Excel sheet is summarized on the data tab to allow for rapid collation of survey results into a tabular format. The Agency Reporting Tool If the assessments (generated in the WASH Survey Tool) address data collection regarding what the needs are, the Agency Reporting Forms are used to determine what capacity exists in the cluster to address those needs. A key coordination analysis is “Who is doing What, Where, and When”, or the 4W. In order to answer these questions it is essential that data is collected from operational agencies to answer them. Therefore there is a certain onus upon those WASH cluster agencies to report to the CCT in a standardized, methodical manner. The Agency Reporting form specifies a minimum set of data that agencies would be responsible to provide. Agencies would be provided this spreadsheet and asked to periodically report back to the cluster on: What locations they are planning to work In which WASH subsectors The number of beneficiaries they are planning to support The start and end dates of their programs And whether or not this program is funded or not Since this document exists as an excel spreadsheet, it is easy to customize and modify to support any local modifications. Using the Survey Tool for monitoring The monitoring tool and the CAT are essentially the same; however the core of the CAT is Section 2 – Conditions, whereas the core of the monitoring tool is Section 3 – Interventions. Configuration steps are the same as with the CAT; however it is possible that only Steps 3 & 5 will be followed. WASH Data Tool One of the most technically challenging parts of an information manager’s job is to find a convenient and efficient way of storing many different types of data in a way that various analyses and reporting on those data can be done. The WASH Data provides information managers a framework that imports data collected from assessments generated in the WASH Survey Tool, reports collected from agencies regarding their capacities, and important secondary data on the affected area. The Data Tool provides a quick start on analysis – with standardized reporting and analysis addressing needs, capacity, and gaps. The collation process starts with a manual ‘cut-and-paste’ of summarized rows of data from the various individual survey forms (the “Data” tab) into standardized spreadsheet tables, which are then imported into the Data Tool. Once the data is brought into the database survey results are immediately available as to what are the needs, capacity, and gaps in the response. All of the data from the survey remains available to the advanced user. Getting your data into the Data Tool The Data Tool user interface consists of a single form, and a WASH specific ribbon along the top of the database window. Handout – W5: Overview of WASH information management tools 6 WASH Cluster – Water in Emergencies W5.9 Step 1 – Demographics data The first step in using the data tool is to import a demographics table for the area of interest. The format for this table is the Demographics tab of the WASH.DataTables.xls file. The PCODEs referred to in this demographics table must have matching PCODEs in the other data tables to allow for any meaningful analysis. If the demographics data is updated over time, it should be manually deleted from the dataDemographics table and re-imported using the WASH ribbon. Step 2 – Import WASH data WASH data – from RAT, CAT, Monitoring and Agency forms is imported into the Data Tool using the Import button on the start form. Prior to import it must be manually collated into the applicable table format in WASH.DataTables.xls. Step 3 – Report and analysis survey results Three means of access the data in the database are provided – these are selected in the top right of the Start form Reports. Preformatted tabular reports, appropriate for direct printing. Data tables. The actual data tables, most useful if you want to take the WASH data into another application (for example MS Excel) for further analysis. Pivot tables. A dynamic means of exploring the data, where fields of information can be added or removed from the display. Key Output Severity of conditions Agency response Monitoring Format Report, Map Report, Map Report, Map Response gap Report Description Severity of conditions by WASH subsector by location Agency activities by WASH subsector by location Intervention indicators (reported against targets) by WASH subsector by location Combination of content from severity of conditions and agency response in one table Handout – W5: Overview of WASH information management tools 7 WASH Cluster – Water in Emergencies W5.9 Mapping WASH Survey data The Data Tool facilitates mapping of the WASH survey by presenting the survey data in table formats which can be directly linked into a geographical information system. Where GPS coordinates have been obtained for surveyed locations – for example during the course of a CAT survey, these can be directly used to map the data. In other cases the link between the WASH data and the map will be based on demographics data – for example obtained from an OCHA run Humanitarian Information Centre. The contents of the various tables in the database can be understood by their prefixes, which are described below. A report (rDataFields) found in the WASH Data Tool provides a useful summary of all of the data tables and their fields. Table prefix raw data last fact view Description This is exactly what was imported from the tabular data summarized in the spreadsheet This is a transformation of the raw data. It contains all of the information found in the raw tables, but is stored in a different way An index to the set of reports which should be used at the current state. For example, if a RAT and CAT both exist for a location, lastReportAssessment will have a reference only to the CAT report. Similarly, if multiple agency reports have been provided over a period of time, lastReportAgency will have a reference only to the most current of these reports. Processed results with one result per location (or in the case of factResponsePlan, one row per location / agency combination) Queries that provide useful views of the data – these queries always only show the “final” set of records (ie it joins in the applicable ‘last’ table For mapping purposes, you will generally want to use either the ‘view’ or the’ fact’ tables. To connect the data tool to a GIS, configure an ODBC connection to the data tool. For example, in Windows connecting to ArcGIS you would first configure the ODBC connection in the MS Windows Control Panel. The data tables are then available in ArcCatalog. Handout – W5: Overview of WASH information management tools 8 WASH Cluster – Water in Emergencies Handout – W5: Overview of WASH information management tools W5.9 9