Resume Wizard - Castle IT Services

Tim D. Castle
16041 Via Sevilla
San Lorenzo, Ca 94580
Information Technology Consultant
Phone: 510-329-6374
E-mail: [email protected]
I am looking for a position where I can help organizations and individuals within those
organizations maximize the value of their technology investments.
Tim Castle Computer Consulting
Independent Consultant (Part-time)
August 2001 to Present
Performed various computer and network tasks for businesses and individuals.
 Assessed existing technology resources, recommended and implemented upgrades and
new installation of hardware, software, and network devices.
 Evaluated and implemented cloud-based email and file sharing solutions.
 Installed LAN wiring, SOHO-style routers, and wireless networks.
 Installed, upgraded, and repaired Macintosh and Windows systems.
 Wrote technical instructions and provided training for users of various skill levels.
 Diagnosed and repaired virus and spyware infections.
CJS Associates, LLC
Walnut Creek, CA
IT Consultant (Part-time)
February 2009 to October 2011
Managed IT resources for multiple small-business clients
 Installed, administered, upgraded, and diagnosed issues in Windows 2003 and 2008
Active Directory networks.
 Provided on-site and remote desktop support for Windows and Mac OS X clients.
 Specified, installed, and maintained all kinds of computing and network hardware:
servers, network storage, backup solutions, desktops, laptops, printers, routers,
firewalls, switches, and wireless solutions.
 Implemented customer-selected vertical software platforms, including legal practice
management, document management, and manufacturing ERP systems.
 Evaluated and implemented cloud-based solutions for email, voicemail, remote backup
and data protection, virtualized desktop environments, and file sharing.
San Ramon, CA
Computer Technician
September 2008 to June 2009
Computer repair and field service in an small computer repair and consulting shop.
 Diagnosis, repair, and upgrades of Windows and Mac OS hardware.
 Troubleshooting of Windows and Mac OS systems: spyware/virus detection and
removal, system updates, reinstallations, data migrations, and data recovery.
 Installation and troubleshooting of wired and wireless networking equipment.
eVoice, Inc.
Menlo Park, CA
Senior MIS Engineer, MIS Department
April 2000 to August 2001
Performed all MIS duties in a startup Internet telecommunications company. Responsible
for server management, development of Intranet tools, computer support, and voice/data
wiring and infrastructure. Supervised temporary employees.
 Systems administration of Windows NT and Windows 2000 servers, providing file,
print, web, e-mail, remote access, and network services.
 Developed web-based MIS help ticket system and visual company phone book.
 Deployment of centrally-managed antivirus solution.
 Network management with HP Procurve switches and Netscreen firewall.
 Windows NT/2000 desktop and laptop configuration deployment and maintenance;
installation, and support of software; remote access configuration.
1987 - 2000
General Dynamics
Sr. IT Analyst, Information Technology Department
Mountain View, CA
August 1991 to March 2000
Worked in a dynamic IT organization within a Fortune 500 company; analyzed, reviewed,
and implemented new software and hardware technologies; participated in software
evaluation and deployment projects across multiple locations and divisions; , provided
assistance to end-users.
 Systems Administrator: Managed Windows NT and Macintosh OS servers, operating as
file, print, web, and e-mail servers.
 Deployment/Migration: Participated in design of Windows NT domain architecture and
migration from Macintosh to Windows network services.
 Webmaster of division’s Intranet as it went from development into production.
 Worked with IT team members to determine best practices and document procedures for
system administration and inter-departmental communications.
 Sr. Customer Support Analyst: Provided Tier 1, 2, and 3 desktop support.
 Classroom Instructor: Taught courses for all skill levels on Mac and Windows systems
and applications; wrote course material.
Member Technical Staff, Strategic & Tactical Intelligence Analysis Dept. May 1987 to August 1991
Various roles as an entry-level technician and junior engineer in a telecommunicationsfocused defense company
 Database technician: Assisted in construction of a massive database of
telecommunications equipment installations and network links.
 Software engineer: Designed and implemented software for mathematical analysis of
microwave and satellite communications.
 Systems manager: Installed, maintained, and managed DEC VAX, IBM PCcompatible, and Macintosh computer systems.
Key Skills
Excellent written and verbal communications skills; able to effectively interact with
people of all skill levels.
Software and hardware product evaluations; analysis of given product’s value to the
Server installation, configuration, and management, with Windows Server 2003 and
2008, Standard and Small Business Server, and with Mac OS X Server 10.6
Desktop operating systems: Windows 7, Vista and XP; Mac OS 6.x thru 10.7.
Microsoft Exchange 2007 administration, including Outlook Web Access.
Centralized antivirus and malware software, including ESET, Symantec, and Trend
TCP/IP networking hardware, wiring, management, and troubleshooting; Windows
Server and Mac OS Server DHCP, DNS management.
Microsoft Office suites for Windows and Mac OS.
Hardware assembly and configuration of Windows and Macintosh systems, including
desktops and laptops.
1983 - 1987
Pepperdine University
Music, Singing, Reading, Home Improvement, Family Activities
Bachelor of Science in Mathematics/Computer Science
Worship Leader and Deacon at San Leandro Church of Christ
References available upon request.
Malibu, CA