Multidisciplinary Team Working in Head & Neck Cancer Leeds Head & Neck Cancer Team [Leeds Teaching Hospitals NHS Trust/ University of Leeds, Mid-Yorkshire NHS Trust and Calderdale NHS Trust] The Head & Neck Cancer Team, based at Cookridge Hospital, Leeds is based on a network, using a ‘hub and spoke’ approach. As well as Leeds based staff, an active partnership has been established with the Mid Yorkshire Trust and Huddersfield. The team assesses 250 new patients per year. All specialities are represented: surgical: ENT, maxillofacial and plastic surgery; medical: clinical and medical oncology; specialist head and neck radiologists and pathologists and representatives of disciplines important to patient care: Macmillan Nurses, dieticians, Speech & Language Therapists and dentists play an active part. Nursing roles have been developed to assist the provision of patient information. Additional psycholological support for patients is available through the Psycho-Oncology team based at the Leeds Teaching Hospitals Trust. The recent appointment of a Clinic Co-ordinator has greatly assisted communication within a large clinical team. Through an active programme of audit and research, linked to the University of Leeds, the team seeks ways to improve the patient’s experience. Strategy A: Connect up the patient journey We have an operational policy for the MDT. Central to adherence to that policy has been the appointment of the clinic co-ordinator. She ensures that all relevant material is available to the MDT and that specific clinicians will be available should their expertise be required. Because of the size and complexity of the network, this post is essential to communication between members of the team, based on the patient’s need. MDT decisions are underpinned by treatment and surgical guidelines. These agreements allow for effective cross cover and team working. The active participation of Pathologists and Radiologists ensures that the MDT considers all patients with a diagnosis of H&N cancer. Strategy B: Develop the team around the patient journey Head & neck cancer is heterogenous in the ways that it affects the patient, and treatment planning at individual level is important. The presence of clinicians from all relevant disciplines is key to informed decision making. The team is fortunate to have the presence of specialist radiologists and pathologists. At each weekly MDT meeting, all relevant results are presented, scans viewed and interpreted, biopsy and resection reports reviewed, thus ensuring the best possible evidence for an informed process. The meeting is held immediately before the clinic, combining the decision making and clinical episodes and ensuring that the patient journey is central to the discussion. Because of the morbidity associated with the therapy of head & neck cancer, once the treatment options have been outlined, patients are seen by McMillan Nurses, dieticians, Speech & Language Therapists and dentist as needed to ensure that they understand not only the effects of their treatment but also those measures that can be undertaken to minimise morbidity. The continued development of the team by committed individuals has ensured that the patient’s needs are central to the activity of the team. Strategy C: Make patient & carer experience of care central to every stage of the journey The team has increased in size and complexity as a result of a commitment to network effectively. All clinicians bring their cases for consultation and/or discussion. At the MDT meeting, the optimal management is considered and the relevant team members subsequently discuss the options with the patient and their carers. All patients have the relevant medical, social and cancer related issues discussed and clinicians work in an integrated fashion, such that each makes the appropriate contribution to the care of each patient. Interdisciplinary management is actively supported, using the expertise of each team member in the most appropriate and effective way. We have an active programme to ensure that all patients and carers receive good information about their disease and its treatment, using nationally and locally produced material. The use of regular audit, patient satisfaction surveys and an active research programme based on clinical effectiveness and quality of life initiatives ensure that patient and carer views are actively sought to improve the patient and care experience. Where necessary, we have developed close links with other MDTs, especially in thyroid cancer where cross MDT management of patients can occur on a regular basis. Strategy D: Ensure capacity to meet patient needs The main risk is that the multidisciplinary clinic exceeds capacity. This has been addressed by a strict policy that patients are returned to the care and continued surveillance of individual clinicians. The network approach ensures that they continue to have access to support through local teams. All members of the team and primary care doctors can refer patients back for consideration by the MDT should they have concerns. Within the control of the team, every effort is made to reach recommended standards and a recent [Jan 04] internal peer assessment against Cancer Centre Standards confirmed our success. Challenges include the provision of care we are unable to offer, usually because services are stretched to and sometimes beyond capacity. Others cannot be offered, especially access to continuing dental care and rehabilitation. Robust business cases have been prepared and it is frustrating for the team when investment does not match demonstrated need. The network is effective in providing the best recommendations for patient care but this has still to be matched by distribution of resources in recognition of the clustering of the most dependant patients in a single Trust. This needs to be matched by provision of local resource so that care is not diminished when patients return to their local units. The co-operation of all Trusts in supporting the network and encouraging their staff to be part of it has and continues to be a key part of the success of the team. Some members hold a contract which allows them to take an active part in treatment of their patients in the Centre, giving the best combination of centrally and locally based care. Some aspects lie outside our control: provision of ITU beds and modern radiotherapy equipment being important areas which need investment and, in common with many units, our data collection is a matter for individual enthusiasm and commitment rather than central investment and support. Summary Head & neck cancer presents particular and considerable challenges because of the nature of the disease and the multiplicity of specialities involved in its management. Through networking, co-operation and the enthusiasm and commitment of all staff, we have been able to form a coherent and responsive network, combining the benefits of centralisation with locally based care and follow up. Our links with the University allow an active research and development programme. Multidisciplinary Team Members: Leeds Teaching Hospital NHS Trust/University of Leeds: Lead Clinician: Dr Catherine Coyle (Clinical Oncologist) Clinical Oncologists: Dr Dan Ash, Dr Mehmet Sen Medical Oncologist: Dr Galina Velikova [Cancer Research UK] ENT Surgeons: Mr Jamie Woodhead, Mr Zvoru Makura Maxillofacial Surgeons: Mr TK Ong, Mrs Sheila Fisher [University of Leeds] Plastic Surgeon: Mr Mark Liddington Dentist: Mr Alastair Speirs Radiologists: Dr Brendan Carey, Miss Fiona Carmichael Pathologists: Prof. Ken MacLennan, Dr Alec High, Prof. Bill Hume Macmillan Nurse: Ms Tricia Feber Speech and Language Therapist: Ms Maria Harvey Dietician: Ms Sarah Cameron Clinic Co-ordinator: Mrs Pauline Coghill Mid-Yorkshire NHS Trust: ENT Surgeon: Mrs Helen Cruikshank Maxillofacial Surgeon: Mr David Mitchell [active member Leeds surgical team], Mr Kelvin Mizen Radiologist: Dr Nick Spencer Macmillan Nurse: Ms Julie Hoole Calderdale: ENT Surgeon: Mr Dominic Martin-Hirsch