Casual Gallery Assistant
Job Description
Part time flexible hours @ £6.19 an hour
Purpose of the Job
The Gallery Assistants are responsible for assisting the Shop & Gallery Manager/Assistant Manager
and other staff running the Craft Shop and Gallery. They will also work regularly with the Director,
Curators and other members of the team.
Main Responsibilities
Customer Service
Maintain the highest standards of customer and visitor service ensuring all visitors enjoy their
visit to the Gallery and will recommend it to others
Provide information to visitors about the exhibitions and education programme
Listen and respond to various visitor comments and concerns and report these to the Craft
Shop & Gallery Manager/Assistant Manager for evaluation or action
Offer assistance to visitors who may require help
Take bookings for events
Manage the reception desk including answering and directing incoming phone calls
Craft Shop
Promote and manage the sale of shop stock and exhibits
Handle cash and credit/debit card sales, cashing up and banking
Assist in stock management including year end stock-take
Invigilation
Provide security for exhibitions including reporting any incident involving visitors touching or
damaging art work
Report problems, suspicious visitors and public safety hazards to the Craft Shop & Gallery
Manager/Assistant Manager or a senior member of staff.
Assist with the safety of staff and visitors in the Gallery and at off-site projects, including assisting
visitors in emergency situations and fire drills.
Secure and alarms the building when required.
Other
Assist with Gallery administration, e.g. compiling data on visitors and exhibitions, filing,
photocopying, research and assisting with mail outs
Occasional help with the installation of exhibitions
Assist with the running of events at the Gallery including setting up equipment
Undertake light cleaning duties in the shop, public areas and staff kitchen
Other duties as assigned by the Craft Shop & Gallery Manager/Assistant Manager or the Director
Person Specification
Essential
Retail and customer service experience
Experience in dealing with the public
Excellent communication skills
A friendly communicative manner, flexible, willingness to accept responsibility, and ability to
work on their own and as part of a team
Experience of cash handling
Availability to work casual hours including regular weekends and occasional evenings as and when
required
An enthusiasm for contemporary visual art and craft
Good word processing and desktop computer skills including Microsoft Excel and Word 2007
email and internet.
Willingness to receive further training
Desirable
A good understanding of contemporary visual art and craft
DIY or AV technical skills
Experience of working with artists
First aid training
We can offer you:
Experience of working in a dynamic and well respected contemporary art gallery
Training appropriate to the post
A satisfying job in a very pleasant working environment
10% discount at the Craft Shop
28 days holiday a year, pro rata.
Other
The post is responsible to the Craft Shop & Gallery Manager
The probationary period for the post is two months unless otherwise stated in the letter of
appointment.
Notice period is one month.