COURSE SYLLABUS
Course Information
Course Name:
Course Number / Section:
Term / Year:
Days:
Times:
Class Hours:
Lab Hours:
Clinical / Work Experience Hours:
Credit Hours:
Principles of Management
BUS 137 / 660
Spring / 2011
M-F
8-9:30am
3
0
0
3
Instructor Information
Instructor:
Office Location:
Office Days / Hours:
E-Mail:
Phone:
Fredrea Crawford Smith
4209 Old Charlotte Hwy, Room 325, OCH Campus
MW / 10:30-12:00noon; TTH / 10:30-11:30am
fsmith@spcc.edu
704-290-5274
Supervisor Information
Name:
E-Mail:
Phone:
Dr. Maria Lander
mlander@spcc.edu
704-290-5267
L. L. POLK CAMPUS (Polkton)
680 Hwy. 74 West
Post Office Box 126
Polkton, NC 28135
704-272-5300
OLD CHARLOTTE HIGHWAY CAMPUS (Monroe)
4209 Old Charlotte Hwy.
Monroe, NC 28110
704-290-5100
COURSE DESCRIPTION
This course is designed to be an overview of the major functions of management.
Emphasis is placed on planning, organizing, controlling, directing, and communicating.
Upon completion, students should be able to work as contributing members of a team
utilizing these functions of management .
PREREQUISITE/COREQUISITE COURSES / SKILLS
SS 86, RED 80, and ARITH 55
REQUIRED TEXTBOOK(S)
Reference Text: Williams, Chuck. MGMT. 2nd ed., Thomson Southwestern, 2009-2010. ISBN032478712X. This textbook can be purchase from www.Amazo.com
Robbins/Decenzo. Fundamentals of Management, Essential Concepts and Applications.
6th or 7th ed., Pearson, 2010. ISBN-978013600710-4. You will not need a textbook for this
class, however, the textbook can assist you with your exams if needed. You must study all
materials.
OTHER REQUIRED MATERIALS AND SUPPLIES
USB Flash Drive
STUDENT LEARNING OUTCOMES
Upon completion of this course, you should be able to:
1. Discussed and analyzed the components of management: planning, organizing,
leading and controlling.
2. Discussed current management theory and practices.
3. Examined the best way to implement management theory into efficient , effective
business management
4. Collect, select, analyze, interpret, and organize data, and use it appropriately in
business communications, including a long formal report.
5. Develop team work competencies
6. Understand the importance of effective planning
METHODS OF EVALUATION
Major Assignments
Assignments will include collaborative discussions, writing assignments, and
collaborative small group assignments.
Discussion Forums


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Critical thinking: good responses are rich in content and full of thought, insig ht, and
analysis
Connections: clear connections to previous or current content and/or to real -life
situations
Uniqueness: new ideas, new connections, made with depth and detail
Timeliness: early in the discussion and throughout the discussion
Composition: few grammatical or spelling errors
Postings will be evaluated on the quality of the postings and the degree that the postings
promote discussion with classmates. They will also be evaluated on the following:
1. Participation in all discussions is required.
2. Discussion Forums will be graded using the Discussion Forum Rubric. All course
rubrics are located in the Rubrics area. Completed rubrics will be posted with the
forum grade within one week of the closing of the discussion forum.
Quizzes
All quizzes are open books, open notes, and are untimed.
Taking Quizzes Online: Students are responsible for taking quizzes and exams on
computers with reliable connections to the Internet. Two quiz resets can be done for you
during the semester. If the computer you normally uses is problematic, you are responsible
for making arrangements to take your quizzes elsewhere.
Writing Assignments
Use the following format for your papers:
1. Using Microsoft Word (not 2007 version), compose your paper. If you do not use
Microsoft Word, you will need to save your work as a "text only" (.txt) file or a "rich
text format" (.rft) file so your instructor will be able to open your work upon
submission. The "text only" file is useful for documents that are single spaced
without bold facing or numbered or bulleted lists. The "rich text format" is best for
documents that have double spaced paragraphs with bold facing, bullets, and other
design features. See "Saving Your Document" for further instructions.
2. Set your margins at 1" top and bottom.
3. Set your margins at 1" left and right.
4. Set your font size to 12-point Arial.
5. Set your spacing to double space.
6. Left justify, or align, your text.
7. Starting at the very top line of your first page, type in your full name, then press
"Enter."
8. On the next line, key in the course number and section number (i.e., BUS 230 IN1);
then press "Enter."
9. On the next line, key in the date; then press "Enter."
10. On the next line, key in and center justify the title you give this paper. Then,press
"Enter."
11. On the next line, use the Tab key on the keyboard to indent the first paragraph.
12. Then begin keying in the content of your document. From this point on, your text will
return to left justification or alignment. Continue to indent each paragraph.
13. Use APA format unless the assignment specifically says otherwise.
14. The Writing Rubric will be used to score papers and to provide feedback to the
student from the instructor.
15. Writing assignments will contain additional requirements and standards that are
clearly stated with the assignment.
16. To get a top score, your response should: clearly answer the questions posed to you.
Use examples and resources, as necessary or required, to validate your response.
To Submit: Using Microsoft Word (or another word processing-program allowed by your
instructor), save the document with a filename that includes the assignment title, your first
initial and last name, for example: EducationRJones.
Submit the assignment to your instructor as an attachment via the Assignment function that
is provided for each paper. No other types of writing assignment submission are accepted.
To Submit Assignments: Using Microsoft Word - not 2007 version - save the document with a
filename that includes the assignment title, your first initial, and last name .
Submit the assignment to your instructor via the Assignment link.
Scores will be posted in the Grade Book under "Moodle" in as timely a manner as possible.
Areas of Evaluation
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


Quizzes and Exams (based on 100 points; except final = 200 points) -- 25% of final grade
Discussion board (based on 100 points) -- 25% of final grade
Writing Assignments (Based on 100 points) -- 25% of final grade
Group Work (Based on 100 points) -- 25% of final grade
GRADING SCALE
SPCC has adopted a college-wide 10-point grading scale for all courses except where
mandated otherwise by accrediting agencies. This course will use the following scale:
A = 90 – 100
B = 80 – 89
C = 70 – 79
D = 60 – 69
F = Below 60
All grades will be posted within one (1) week of the final due date.
To get a top score, your written assignments should:
1. Include well developed papers that clearly demonstrate you can relate concepts to
practical applications.
2. Demonstrate skillful sentence fluency and grammar that is error free.
3. Include specific details from an identifiable source that supports the subject or topic.
Any assigned work submitted late, for any unexcused reason, will receive a lowered grade (one grade
for each day after the due date). In the event that you miss an exam for due cause and have received
prior approval from the instructor, arrangements must be made with the instructor for a makeup exam.
ACADEMIC INTEGRITY
Students enrolled at South Piedmont Community College are responsible for upholding
standards of academic integrity. An academic integrity violation includes cheating and
plagiarism. It is your responsibility to learn more about how to avoid academic integrity
violations by referring to the current SPCC Student Handbook, enrolling in one of SPCC’s Study
Skills classes, or contacting library staff for help.
Should you choose to participate in an academic integrity violation, which includes but is not
limited to cheating on tests, turning in homework done by or copied from someone else, turning
in documents from the Internet and claiming the work as your own, plagiarizing within papers, or
performing or aiding others in activities that are academically dishonest, you will receive an “F”
or “0” for that work. The instructor will notify you in writing of the details of the academic integrity
violation and that an “F” or “0” has been given for the assignment. This grade must be included
in the calculation of the final grade for the class. The violation and grade will be reported to the
Division/Department Chair, the Dean of Educational Programs, and the Vice President of
Student Success for further disciplinary action, which ranges from a reprimand to expulsion.
Refer to the SPCC catalog or the current SPCC Student Handbook for the complete Academic
Integrity Policy and disciplinary sanctions.
ATTENDANCE PROCEDURES
SPCC recognizes that students are adults with many responsibilities. An occasional absence
might be absolutely necessary. However, such absences in no way lessen your responsibility
for meeting the requirements of the class.
Regular class attendance and punctuality are essential to student learning and the successful
completion of the course. Absences are counted from the first official meeting of the class
regardless of when you register for, or enter, the class. You will be considered absent from a
class if you are not present at the time the instructor calls roll.
Missed class work cannot be made up. Zeroes will be given for any graded assignments,
including lab work, quizzes, tests, exams, activities, journals, etc., that are due on the day of an
absence. At the instructor’s discretion, extenuating circumstances MAY allow for exceptions to
this rule. However, instructors are NOT required to accept extenuating excuses and exceptions
to this rule should be rare.
You are responsible for the notes and the work assigned during your absence from class. It is
your responsibility to find out what work was missed and what assignments are due at the next
class meeting.
The following procedures will be applied:
For seated web-enhanced classes
You will be allowed to be absent from 12.5% of the class contact hours without penalty to the
final class grade. Refer to the chart below for the number of hours that can be missed from
class without penalty. When your absences exceed 12.5% of the course contact hours, 1 point
will be deducted from the final class grade for each additional class hour absent. (No
differentiation is made between excused or unexcused absences.)
Class contact hours
(as listed in College Catalog)
1
2
3
4
5
6
7
8
9
10
Class hours that can be missed during
semester without penalty
2
4
6
8
10
12
14
16
18
20
For blended courses
For blended courses, you may miss 12.5% of the on-campus contact hours without penalty to
the final class grade. When your absences exceed 12.5% of the on-campus contact hours, 1
point will be deducted from the final class grade for each additional class hour absent. (No
differentiation is made between excused or unexcused absences.) The following formula can be
applied to help determine the number of hours allowed to be missed without penalty:
Number of on-campus
hours the class is required
to meet
X .125 =
Number of on-campus hours
allowed to miss without
penalty
Note: Certain departments may enforce more stringent attendance procedures for their classes
where deemed appropriate.
RELIGIOUS OBSERVANCES
South Piedmont Community College shall authorize one excused absence each semester (fall
and spring) for religious observances required by the faith of a student. SPCC requires that the
student provide written notice of the request for an excused absence a minimum of one week
prior to the religious observance absence. The student shall work with the instructor and be
given the opportunity to make up any tests or other work missed due to an excused absence for
a religious observance.
LIBRARY LITERACY ORIENTATION
As part of SPCC’s commitment to institutional effectiveness and student success, it is critical for
you to learn how to use the resources in the library. Many classes require research projects and
papers that use those resources. You need to know how to use the resources effectively.
All students are strongly encouraged to complete a library literacy orientation their first semester
on campus. Students enrolled in the ENG 111 on-campus class must complete one library
orientation and quiz with a score of 80 or better as a component of their final grade.
Instructors for classes other than ENG 111 may also require an orientation. Once you pass the
orientation quiz, you should keep copies of the Library Orientation Quiz Results form to show
your instructors that the library orientation has already been passed. The score is good for two
semesters. All orientations and quizzes should be completed by the end of the first 10
weeks of the semester
ADA POLICY
If you feel you need accommodations due to a disability, you should contact the Disability
Services Provider in the counseling offices of the Student Success Division on either the L. L.
Polk campus or the OCH campus.
COURSE WITHDRAWAL
South Piedmont Community College recognizes that from time to time, it may be necessary for
a student to withdraw from a course. You may withdraw from any course and receive a grade of
"W" following the Drop/Add period and through the 70% point of the term. You must complete a
"Withdrawal Form" available in the Student Success Office. This form must be signed by you
and your advisor and turned in to the Student Records Office.
Students who withdraw through the 60% point of the term and who are receiving federal
financial aid (Title IV programs) are required to repay funds for which they are not eligible
due to withdrawal.
COURSE SCHEDULE
(Note: This schedule is tentative and subject to change.)
Hello students! Here is our schedule for the course. Deadlines for assignments are just like
deadlines in the workplace. When something is due, its due. Please mark your calendar with the
dates listed below so you know what is due and exactly what date it is due on. It wil l help you
manage your time and be successful in this course.
Due
Date
3/16
3/18
3/22
3/24
3/25
3/28
3/29
3/30
04/01
04/05
Topic/Chapter
Learning Unit 1: Management (Ch. 1)
This unit covers the definition of management, four
functions of management, kinds of managers and what
makes successful managers and unsuccessful
managers.
Learning Unit 2: History of Management (Ch.2)
This learning unit includes the following topics:
Foundations of Management and Foundations of
Decision Making.
Learning Unit 3: Organizational Environments and
Culture (Ch.3)
This unit includes the following topics: Effects of
changing environments on organizations and creation of
successful organization.
Learning Unit 4: Ethics and Social Responsibility (Ch. 4)
This learning unit focuses on what is ethical and
unethical workplace behavior.
Exam (Ch. 1-4)
Learning Unit 5: Planning and Decision Making (Ch. 5)
This learning unit covers the benefits and pitfalls of
planning and the steps in rational decision making.
Learning Unit 6: Organizational Strategy (Ch. 6)
This unit focuses on how strategies are used to create
sustainable competitive advantages.
Learning Unit 7: Innovation and Change (Ch. 7)
This learning unit covers the following topics: managing
sources of innovation, the dangers of stagnation, and
managing resistance to change.
Learning Unit 8: Global Management (Ch.8)
This unit covers the following topics: what is global, how
to go global and, where to go global?
Learning Unit 9: Designing Adaptive Organizations (Ch.
Type of
Assignment
Discussion
Forum
Points
Exam
Group
Assignment
100
100
100
04/07
04/08
04/11
04/13
04/15
04/29
05/02
05/03
05/04
9)
This learning unit focuses on departmentalization,
organizational authority, and job design.
Exam (Ch. 1-9)
Learning Unit 10: Managing Teams (Ch.10)
This unit covers the advantages and disadvantages of
using work teams and managing teams.
Learning Unit 11: Managing Human Resources Systems
(Ch.11)
This learning unit covers recruiting, developing and
rewarding qualified workers.
Learning Unit 12: Managing Individuals and a Diverse
Workforce (Ch. 12)
This unit covers the following topics: strengths and
weaknesses of diversity and managing a diverse
workforce.
Learning Unit 13: Motivation and Leadership (Ch. 13 and
14)
This learning unit covers the following topics: Basics of
motivation, Expectancy Theory, Goal-Setting Theory,
and leaders versus managers.
Learning Unit 14: Managing Communication and Control
(Ch. 15 and 16)
This unit examines the importance of perception in the
communication process, how to improve communication
in the organization and the control process.
Learning Unit 15: Managing Service and Manufacturing
Operations (Ch. 18) and Course Reflection Paper
This learning unit examines how service and
manufacturing companies manage productivity.
Final Exam (Ch. 1-18)
Semester ends
Exam
200
Online
Assignment
100
Exam
200