BSBMED301B Interpret and apply medical Terminology appropriately Assessment Booklet © Copyright 2011 GP Links Wide Bay trading as Health Industry Training PO Box 702 HERVEY BAY 4655 Version 2: August 2012 ASSESSMENT COVER SHEET Unit Code: BSBMED301B Unit Title: Interpret and apply medical terminology appropriately Trainer Comments: ________________________________________________________________________________________ ________________________________________________________________________________________ ________________________________________________________________________________________ ________________________________________________________________________________________ ________________________________________________________________________________________ ________________________________________________________________________________________ ________________________________________________________________________________________ Student Name: ___________________________________________ Student No.: ___________________ Date Due: _____ / _____ / _____ Date Submitted: _____ / _____ / _____ Student Declaration: I declare that I understand how assessment will take place for this unit. I also understand that work completed towards this assessment must be verifiably my own. __________________________________ _____________________________________ ______________ Student Name Student signature Date Trainer Sign-off: I declare the above named student was assessed by me for the above mentioned unit __________________________________ _____________________________________ ______________ Trainer Name Trainer signature Date BSBMED301B Interpret and apply medical terminology appropriately Assessment tool ASSESSMENT INFORMATION Competency based assessment The standards used to determine competency in different industry sectors are developed in conjunction with the relevant Industry Training Advisory Board (ITAB). These standards are endorsed by government in the form of specific industry national training packages. Assessment in a competency based course determines when competency has been achieved. To be assessed as competent a student must provide evidence that demonstrates they can perform the necessary skills and performances required including employability skills. To be competent a student is required to consistently demonstrate the skills, knowledge and performance criteria that are necessary to confidently complete the work tasks in a normal range of workplace conditions. The trainer/assessor is responsible for ensuring the evidence gathered by a student is: Authentic (verifiable the student’s own work) Valid (evidence is relevant to the unit of competency) Reliable (the student consistently meets the requirements of the unit of competency) Current (reflects the student’s current capacity to perform the tasks); and Sufficient (covers all the elements in the unit of competency and addresses the dimensions of competency) Dimensions of assessment The dimensions of competency relate to all aspects of work performance and include: Task skills: The student must perform the individual skills required to complete a work activity to the required standards. Task management skills: The student must manage a number of different tasks to complete a whole work activity. Contingency management skills: The student must use their problem-solving skills to resolve issues that arise when performing a work activity. Job/role environment skills: The student must perform effectively in the workplace when undertaking a work activity by working well with all stakeholders and following workplace policies and procedures. Access and equity All workers in the health and community services should be aware of access, equity and human rights issues in relation to their own area of work. They should develop their ability to work in a culturally diverse environment. Trainers and assessors must take into account relevant access and equity issues including the concept of social inclusion which ensures equitable access to services, to connect with others and to protect an individual’s right to be heard. Trainers and assessors must ensure the assessment process: is valid, reliable, flexible and fair is basis of sufficient evidence is one which offers valid, authentic and current evidence includes workplace requirements in a normal range of workplace conditions Health Industry Training Page 1 BSBMED301B Interpret and apply medical terminology appropriately Assessment tool UNIT INFORMATION Unit code BSBMED301B Unit title Interpret and apply medical terminology appropriately Unit descriptor This unit covers understanding and responding to instructions, carrying out routine tasks and communicating with a range of internal/external clients in a Medical Office, using appropriate basic medical terminology. This unit can be assessed alone or in combination with other units making up a job role. Employability skills This unit contains employability skills including communication, teamwork, problem solving, initiative and enterprise, planning and organising, self management, learning and technology Application of the unit This unit applies to individuals who are skilled operators and apply a broad range of competencies in various medical administration contexts. They may exercise discretion and judgment using appropriate knowledge to provide technical advice and support to a team. Unit sector or competency field None specified Pre-requisite, co-requisite or interdependent assessment of units None specified Context of and specific resources for assessment Assessment must ensure: access to an actual workplace or simulated environment access to office equipment and resources examples of documentation and resources Method of assessment Assessment may include observation, questioning and evidence gathered from the workplace or simulated environment Critical aspects for assessment Abbreviations for basic medical terms and associated processes are identified and used where appropriate Basic medical terminology is spelt and pronounced correctly Routine communication is carried out in a professional manner using appropriate communication strategies, including clear language Confidentiality, security and privacy of information is maintained Activities and actions are carried out within local, state and federal legislation Instructions are followed Activities are well organised, executed in a timely fashion and any documents prepared or obtained are filed appropriately All written communication is self-checked for spelling errors, grammatical mistakes and missing words Health Industry Training Page 2 BSBMED301B Interpret and apply medical terminology appropriately Assessment tool Required skills and knowledge Required skills: literacy skills to interpret policies, signs and instructions and to use correct spelling, grammar and punctuation learning skills to research and increase own knowledge of medical terminology communication skills to understand, clarify and explain instructions and procedures Required knowledge: medical terminology, including the fundamental word structure used in medical terms basic systems of the body organisational documentation and recording requirements source of information relating to medical terminology key provisions of relevant legislation from all levels of government that affects business operations, codes of practice and national standards, such as: - anti-discrimination legislation - ethical principles - privacy laws - Freedom of Information Act. Element Performance Criteria 1. Respond appropriately to instructions which contain basic medical terminology 1.1 Receive, interpret and document written and oral instructions using medical terminology 1.2 Use checklists where appropriate 1.3 Ensure own understanding of abbreviations for specialised medical terminology and associated processes 1.4 Ensure own understanding of and adhere to, the policies and procedures of the enterprise 1.5 Seek clarification when necessary 2.1 Use medical terminology correctly in the completion of routine tasks 2.2 Seek assistance from supervisor or experienced staff member as required 3.1 Use appropriate medical terminology as directed, in oral communication with patients, fellow workers and health professionals 3.2 Use appropriate medical terminology as directed, in written communication with patients, fellow workers and health professionals 3.3 Present written communication to a designated person for verification if required 3.4 Spell and pronounce medical terminology correctly 2. Carry out routine tasks 3. Use appropriate basic medical terminology in oral and written communication with patients, fellow workers and health professional Health Industry Training Page 3 BSBMED301B Interpret and apply medical terminology appropriately Assessment tool ASSESSMENT TOOLS Assessment is conducted throughout the course using different assessment tools including written/oral assessment, projects, observation, third party reports, simulation/case studies and portfolios. Both skills and knowledge are assessed in line with the requirements of the Australian Quality Training Framework (AQTF) and the training package. Health Industry Training will use different methods of assessment to ensure sufficient evidence can be gathered to demonstrate a student can perform a task against the specified criteria. Assessment methods can include: Questioning: questions asked orally or in a written format. Written questioning is widely used in competency based assessment to assess a student’s understanding and knowledge of the task they are performing. Projects: are used for relevant units that require students to demonstrate a high level of research and analytical skills. Observation: practical demonstration of real work or simulation by the trainer Third party reports: confirmation of consistent performance by the student to meet key performance indicators over time and a range of contexts. Simulation/Case-study: simulation of the workplace to gauge competency. Demonstrated performance knowledge against a define case study or scenario. Portfolio: collection of individual pieces of evidence to demonstrate work outputs by the student. Evidence can be gathered from day to day work, certificated learning and other activities such as past achievements. Other assessment activities determined by the trainer could include a range of assessment tools appropriate for this unit to demonstrate competencies which sufficiently address: The elements and performance criteria Critical aspects for assessment The essential skills and knowledge The context and consistency of the assessment requirements The relevant employability skills Recognition of Prior Learning Recognition of Prior Learning (RPL) is a formal recognition of your current skills and knowledge you have achieved outside the education and training system. RPL takes into account any previous formal study, work and life experience and then assesses this against the elements of competency to determine if you can receive credit toward a qualification. Students seeking recognition can apply by contacting the Manager Health Industry Training at the commencement of study. Credit Transfer Students who have completed a formal unit within their intended qualification with another Registered Training Organisation (RTO) may be able to apply for a credit transfer or exemption. A certified copy of the original documentation must be provided when applying for a credit transfer. Health Industry Training Page 4 BSBMED301B Interpret and apply medical terminology appropriately Assessment tool ASSESSMENT INSTRUCTIONS Assessment format and layout All assessments must be: Typed in Arial 12, single spacing with headings in bold Header and Footer to be inserted in each page. Header to include unit code and title. Footer to include student name and page number All work must be referenced throughout the assessment. Referencing should include author and year of publication and website address (if applicable). There are many referencing guides available on the Internet to assist students. Plagiarism Plagiarism is the act of representing as one's own original work the creative works of another, without appropriate acknowledgment of the author or source. In all written work submitted for assessment you must show the sources for your material. The principle is that whenever submitted material is not your own original work this must be referenced to acknowledge the author’s work. It is expected that when a student submits an assessment that it is the independent work of that student and they have written it in their own words. If a student has plagiarised another person’s work they will be asked to resubmit their assessment. Plagiarism can lead to instant dismissal. Submission All assessments must be submitted in the format described. A date for submission will be set by the trainer. Assessments must be submitted on or before this date or an extension must be granted by the trainer. The assessment cover sheets must be detached from the assessment booklets and attached to the front of each assessment. All sections of the cover sheet must be completed by the student prior to submission of assessment. The bottom section of the assessment cover sheet will be retained by the trainer. Resubmitting assessments If a student is marked ‘not competent’ they will be provided with an alternative assessment for completion to be able to demonstrate competency. An assessment resubmission should be treated as the original assessment with all principles applying. Health Industry Training Page 5 BSBMED301B Interpret and apply medical terminology appropriately Assessment tool ASSESSMENT – BSBMED301B Interpret and apply medical terminology appropriately In your own words, answer the following questions. To be marked as competent in this unit, you must provide sufficient responses to each question. Bullet points must only be used where applicable eg: if the question asks you to list, name or give examples. Questions 1. What tools and resources are available within a health organisation to help staff use and check medical terminology? 2. List ten medical abbreviations (or acronyms) and give their meaning. 3. Explain why it would be necessary for you, when working in a health organisation, to understand medical abbreviations and acronyms. 4. With whom should you consult when unsure about the meaning or the application of specific medical terminology? 5. List at least ten routine tasks you would be expected to perform if working in a medical practice? 6. A part of your role will involve participating in written and oral communications. Describe some of the types of written and oral communications in which you might be involved. To be marked competent in this unit, students must respond to all points in the project. Answers must be comprehensive, detailed, demonstrate appropriate research procedures and be supported by suitable references. Undertake the following project as directed by the trainer. Project Complete the following tasks: 1. Compile a list of 35 different medical terms or words that you might use if you were working in a health/medical practice. For each of these words or terms provide the definition or meaning and, using a medical dictionary, give a breakdown of the pronunciation for them. The terminology that you select can refer to diseases, symptoms of disease onset, vaccinations and inoculations, medical procedures, terminology associated with hospitals and hospitalisation ect. 2. Using the latest copy of MIMS, list 20 different drugs to which reference might be made in a medical practice. Some of these will be over-the-counter drugs while others will require a prescription. For each of the drugs listed provide a medical name, the generic name and a description of the use/application of the drug. Which of the drugs listed can be bought over the counter and which will require a prescription? 3. Explain why it is necessary for office/administration staff in a medical practice to have at least a rudimentary knowledge of appropriate medical terminology, commonly used drugs and the signs and symptoms of disease. 4. Prepare an information sheet, which could be used by a new/trainee medical assistant, of tips and suggestions on the best ways to learn how to use and apply unfamiliar medical terminology. The information sheet should contain instructions on how to access appropriate support from dictionary’s, policy and procedure documentation and other personnel. Explain also on the information sheet what the new employee should do if they encounter a situation in which they are unsure of the confidentiality requirements governing it. Health Industry Training Page 6 BSBMED301B Interpret and apply medical terminology appropriately Assessment tool 5. Make a comprehensive list of the written correspondence that you might have to undertake if you are working in a medical practice. Explain why it is important that written correspondence be: a. b. c. d. e. f. set out and formatted according to the organisations expectations and standards. proofread to ensure that there are no spelling or grammatical errors. proofread to ensure that medical terms are correctly inserted, spelled and are used in the correct context. verified and authorized by the appropriate personnel. copied/recorded and copies kept. 6. Explain why medical practices, like any other businesses, must have appropriate policies and procedures in place. Explain also the link between policies, procedures and relevant legislation; and the role of codes of practice or codes of ethics etc with regards to the behavioral expectations of employees. 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