Imperial College London Job Description Job Title: Clinical Trials Database Administrator Section: Centre for Pharmacology and Therapeutics Division: Experimental Medicine Department: Mediciine Job Family/Level: Professional, Level 3a Salary Range: £26,860 - £30,860 per annum Responsible to: Centre General Manager Working hours: Full-time, not less than 35 hours per week Location: Sir John McMichael Centre, Hammersmith Hospital Duration: Fixed-term for two years in the first instance Purpose of the role The Sir John McMichael Centre for clinical research and investigation opened in April 2001 primarily to provide a designated site for researchers to perform clinical research projects involving both patient and healthy volunteers. We aim to expand the number of healthy volunteer studies carried out in the Centre, and as part of this drive we have developed a healthy volunteer database that will provide a panel of potential subjects for future research projects. The Database Administrator’s role requires a motivated individual with a background in clinical and research administration. The post holder is required to work with all members of the multi disciplinary team and external stakeholders to facilitate a highly responsive service. They must also have a knowledge and understanding of both clinical and research protocols to ensure subjects details are entered into the database in a timely fashion. The post is important in the enhancement of the clinical research service at the Hammersmith Hospital promoting its position as a centre of excellence in the performance of clinical research in a diverse number of therapeutic settings. The role of the Administrator is to provide a full administrative service for the Sir John McMichael Centre Healthy Volunteer database, working with the medical teams and administrative and clerical staff within the department to ensure a comprehensive service. Key working relationships: The post-holder is directly responsible to the Centre General manager and works in close liaison with the consultants and their teams across the specialities. The day to day working relationships include face to face, telephone and electronic communication with other administrative and clerical staff, management staff, clinical research subjects and GPs. Key result areas: 1. To manage the database for the Sir John McMichael Centre 2. To have a knowledge and understanding of the process of clinical research studies to ensure that the administrative side of the study is adhered to. 3. To establish, maintain and monitor excellent office and information systems. 4. To ensure quality and customer care standards are met where relevant Main Tasks and Responsibilities Database Management: Processing new healthy volunteer applications: sending out application packs to new volunteers and entering all relevant information onto the panel database Arranging screening visits for volunteers. Requesting and collecting medical records, diagnostic test results and maintaining a record of notes booked out. Sending letters and health verification forms to GPs. Ensuring that all replies are logged on the database. Ensuring that the database is updated with all new healthy volunteer study details. Ensuring continued contact with volunteers to maintain their interest in participating in future studies and ensure all contact details are kept up to date. Contacting subjects to inform them of new research studies for which they are eligible and carrying out telephone pre-screening where appropriate. This will involve informing the subjects of the pertinent details of the particular study and ensuring that the subject meets the requirements of the study. Maintaining and writing database documentation and procedures Controlling database access and permissions Ensuring that storage, archiving, backup and recovery procedures are functioning correctly Communicating regularly with technical staff to ensure database integrity and security Commissioning new database applications if required. Review workload regularly and ensure that work is prioritised effectively. Taking minutes at database meetings and ensuring they are circulated. General Administrative Duties: Office administration including developing, implementing and maintaining effective and efficient office systems that are compatible with clinical research administration. Ensuring maintenance of office equipment and appropriate stock of office consumables Ensuring that the office environment complies with Health and Safety regulations Using the integrated computerised hospital information system (ICHIS) to identify casefolder location, etc. The Centre has its own admissions policy. Liasing with medical staff to book admissions. Arranging admissions with volunteers by phone and post. Rearranging appointments and admissions. Collection and booking out of medical records for clinical matters as necessary, ensuring that it is always clear which notes are in the office or where they have been booked out to. Administrative SOPs. To create and maintain SOPs eg transport,admission procedures and save onto the centres shared drive for easy access Ensure all enquires to the department are dealt with politely, courteously, promptly and professionally. Attend Customer Care courses as appropriate. Adopt and implement agreed service developments in line with the Divisional and Trust objectives General Responsibilities Recruitment and training: Involved in recruitment and retention of administrative staff in liaison with line manager Development and implementation of training programmes for all staff involved in recruitment of subjects and use of the database. Job descriptions cannot be exhaustive and so the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities. The post holder is expected to observe and comply with all College policies and regulations, for example Health and Safety, Data Protection etc. Imperial College is committed to equality of opportunity and to eliminating discrimination. All employees are expected to adhere to the principles set out in our Equal Opportunities in Employment Policy, Promoting Race Equality Policy and Disability Policy and all other relevant guidance/practice frameworks. Personal Specification Qualifications and Experience Essential A Level qualifications or equivalent Skills and Abilities Essential Excellent organisational skills with the ability to meet deadlines and respond to changing priorities Excellent attention to detail Excellent interpersonal skills Excellent written and oral communication skills with the ability to convey sensitive information accurately Proven skills at problem-solving and overcoming obstacles Ability to use own initiative and work independently and as part of a team, as required Computer literate and ability to use Microsoft Office Ability to work under pressure while maintaining a high degree of accuracy Experience/Knowledge Essential Administration experience Clinical Research experience Desireable Supervision Experience Experience in Acute hospital or healthcare environment Personal Qualities Essential Enthusiastic Team Player Flexible Adaptable Enthusiastic Assertive Tact Diplomacy Other Requirements Essential An open, flexible and positive approach to working in a constantly changing environment The post holder should be prepared to work unsociable hours as work demands from time to time Application Guidance Please read the person specification carefully and describe, as part of your application, how much you feel you meet each of the criteria. If you need more space, please attach additional sheets to the application form. The recruitment monitoring section of your application will be detached and will be used only for monitoring and audit purposes as a basis for supporting our commitment to Equal Opportunities. An application form and full CV quoting reference number HM2011086 should be sent, by the closing date of 13 July 2011, online via the Imperial College iRecruitment website. Shortlisted candidates will be contacted as soon as possible after the closing date. Thank you for your interest in this post. We look forward to receiving your application.