Museum procedures This checklist can be saved to your own files for use as necessary. The following checklist has been drawn from part 3 of the Guidance for the Care of Human Remains in Museum Collections. Although it is recognised that the circumstances of public collections holding human remains vary widely, as do claims for their return, it may be helpful in considering what actions to take to deal with a claim. The focus of the checklist is on claims for the return of human remains of overseas origin, but it is relevant to all claims regardless of origin. Once a claim is received consider suspending all research, teaching and display using the remains in question pending resolution of the claim Enter into an open and constructive dialogue with the claimants Identify a post-holder within the museum with appropriate skills and training as the person dealing with the request and as the contact point for the claimants Formally acknowledge the claim in writing and describe the process for handling it to the claimant Clarify the nature and scope of the request including the: Identity of the claimant(s) and any intermediary/representative Connection between the claimant(s), the deceased and the basis for their claim Specific remains being claimed Claimant(s) wishes for the future of the remains Information the claimant has regarding any other potential claimants Seek expert advice, including from the national government of the country from which the claimant originates, as necessary © Museums, Libraries & Archives Council 2006 Prepare a report: Gather together information for a report Draw on evidence in the original claim Gather new evidence concerning the request as necessary: The status of those making the request including genealogical descendants and cultural communities of origin The cultural, spiritual and religious significance of the remains The age of the remains Information on how the remains were originally removed and acquired Make sure that you are in possession of all the facts regarding the exact legal status of the remains within the collection and their current care and use The scientific, educational and historical value of the remains to the museum & the public Information on how the remains have been used in the past & their future if returned The policy of the country of origin Having prepared a report you will wish to take the following steps: Take external advice on this specific claim Present the report to the governing body to form the basis of their decision Document and archive the reasons for the decision reached along with the report and all correspondence Inform claimants of the decision and the reasons for it, giving them time to respond Build any lessons from this claim into future policy © Museums, Libraries & Archives Council 2006