Duerksen & Associates, INC. Specializing in Property Management Since 1978 Jerry Duerksen, Principal Broker CHECK OUT INSTRUCTIONS We are sorry to see you leave, but we were happy to have you as our tenant. During your moving process we would like the condition of your home to be in top shape. We have attached cleaning instructions, a chart of Normal Wear & Tear vs Damage, a survey, and a move out maintenance issue form. Your Rental Address is: Your Move-Out Date is: Your Pro-Rated Rent Amount is: Cleaning is the most disputed Security Deposit item. Each person has a different level of clean. We have outlined in great detail our cleaning instructions. Cleaning costs about $30 - $60 per hour depending on how much cleaning is needed when the home is vacant. We are willing to do a final walk through with you in two different ways. The walk through will last about 15 minutes and we will NOT give any estimate on how much will be deducted from the Security Deposit. We will point out items that are not clean or give pointers on what the most missed items are. Inspections will only be conducted during regular business hours. All inspection appointments must be made at least 2 weeks in advance due to scheduling. Appointments can be made anytime during the 30 day notice period. When scheduling an appointment, please choose one of the following options: Option #1: All the tenant(s) items MUST be removed from the home and the home must be cleaned by the tenant(s) according to the Cleaning Check List. Our inspector will come to the home and go through the Cleaning Check List with the tenant(s) and point out any items that need additional cleaning. Option #2: The tenant(s) does not have all the items removed from the home but would like to go over the Cleaning Check List at their home. Our inspector will come to the home and go through the Cleaning Check List with the tenant(s) and point out items that are the most common problem areas of cleaning. Option #3: Hire one of the cleaning companies we work with to clean your home to guarantee that you won’t be charged for cleaning from your deposit. Contact the cleaning company for additional information. FREE Estimate. o o Personal Touch Cleaning ~ 541-207-4209 Peak Cleaning ~ 541-231-4437 Once you have turned in your keys you will not be allowed to do any additional cleaning. We will NOT call you after the inspection to allow you to return and do any additional cleaning. 913 NW Grant Ave. Corvallis, OR 97330 ● (541) 753-3620 ● Fax (541) 753-7639 www.duerksenrentals.com ● info@duerksenrentals.com Duerksen & Associates, INC. Specializing in Property Management Since 1978 Jerry Duerksen, Principal Broker Refundable Flooring Deposit: This deposit covers the cost of Duerksen & Associates, Inc to professionally clean all the flooring in your home. The flooring includes, but is not limited to, carpet, vinyl and hardwood. Duerksen & Associates, Inc will make arrangements with the floor cleaning company of our choice. The tenant(s) is not allowed to hire their own floor cleaning company or use a “rug doctor” system that is often rented in grocery stores. If the tenant cleans the flooring, the flooring will still be cleaned by the company of the landlord’s choice. After the flooring has been cleaned the tenant will receive an invoice with the total cost of the floor cleaning included in their security deposit return. If the deposit paid was more than the actual cost of the floor cleaning, you will be refunded the remaining amount. You MUST vacuum the carpets and sweep the floors prior to leaving. If you do not, there will be an additional charge for that service. Yard Care. The yard, patio area or area that is the responsibility of the tenant, needs to be mowed, edged (weed eat), weed flower beds, remove ALL pet waste from the yard (we charge $60 per hour for removing pet waste), Sweep/blow all walk ways, patios and decks. ALL ITEMS AND DEBRIS MUST BE REMOVED FROM THE YARD / PATIO AREA. The cost of yard care is $45/hr with an hour minimum. Items Left Behind will be destroyed, donated to charity or disposed of after 15 days of your move out. You will be charged for the time it takes to remove the items, and the disposal fee. That charge is $45 per hour (2 hour minimum) plus the disposal fee. Maintenance will be taken care of by our Licensed, Bonded and Insured maintenance. Do not spackle any tack or nail holes as there will be an extra charge to re-spackle. Shortly after the termination of your rental agreement, your residence will be inspected. It should be understood that the refund of your deposit is contingent upon satisfactory completion of this inspection. Any tenant related damage and/or repair which wasn’t specifically noted on your Inventory & Condition of Unit Form when you moved in should be corrected before your departure or the cost of the repair will be charged out of your security deposit at $45/hr with an hour minimum. If you vacate prior to the end of your 30 day notice, please return keys to the office during business hours or in the drop box after hours. When you drop off your keys please make sure they are labeled with your address. When you return your keys, it is assumed that you are out of your home. All of your furniture and personal items must be removed from the house before the keys are returned. You may not stay in the home after the keys are turned into our office. You will not be allowed back in the rental to do additional cleaning. Please do NOT leave the keys in your home. Please make sure you have given us your forwarding address, prior to returning your keys. If we do not have a forwarding address for you we will send any future mailing to the address you last rented from us and assume you have put in a change of address with the US Postal Service. Be sure to cancel any automatic payments you may have set up through our online system. Call the utility companies and discontinue services as of your move-out date. Please feel free to contact our Front Office if you have any questions or need additional information. 913 NW Grant Ave. Corvallis, OR 97330 ● (541) 753-3620 ● Fax (541) 753-7639 www.duerksenrentals.com ● info@duerksenrentals.com Duerksen & Associates, INC. Specializing in Property Management Since 1978 MOVE OUT CHECK LIST KITCHEN: o o o o o o o o o o Jerry Duerksen, Principal Broker Vacuum and wipe interior and exterior cabinets and drawers and all woodwork. Pay special attention around handles, openings and both edges. Clean trim, baseboards and doors Clean range hood, top and under, replace light bulb if needed. Use degreaser if needed. Clean range hood filter Clean stove top and under stove top (If possible lift the top of the stove and clean under the drip pans), wipe off burners Clean oven and oven racks. Use “Easy Off” oven cleaner if needed. Scrub to remove any baked on food and/or grease in the oven, on the glass and the oven racks. DO NOT use the oven self clean with “Easy Off” sprayed in the oven. Clean the oven drawer inside and out paying special attention to the edges Clean out under the oven drawer Clean the outside of the oven Clean dishwasher inside and out. Don’t forget the seal along with the sides and top when you first open dishwasher. When the dishwasher door is open clean the underside of the bottom of the door while open. o Clean refrigerator, clean inside and out. Take out all the drawers and racks and clean. Don’t forget the top of the refrigerator and the seal in the door for the fridge and freezer. DO NOT UNPLUG OR TURN OFF. o o o o Clean all counters and backsplash o o o o o o o o Vacuum and wipe clean ALL window tracks. Remove any mildew or dust/dirt. Clean any food splatter on the walls, around the kitchen cabinets and sides of nay exposed cabinets Scrub sink and polish all fixtures Clean all electrical switch plates and light fixtures (inside and outside of fixture) Replace burned out bulbs Wipe windowsills and trim including curtain rods, and treat any mildew even on walls Remove cobwebs Clean heaters and tops of heaters Wash windows inside Clean inside of closets and wipe down closet doors both sides Dust blinds Vacuum and /or sweep floors including scrubbing baseboards and edges where the baseboard and floor meet to remove any buildup. 913 NW Grant Ave. Corvallis, OR 97330 ● (541) 753-3620 ● Fax (541) 753-7639 www.duerksenrentals.com ● info@duerksenrentals.com Duerksen & Associates, INC. Specializing in Property Management Since 1978 Jerry Duerksen, Principal Broker BATHROOM(S): o o o o o o o o o o o o o o o o o Vacuum and wipe interior, exterior cabinets, drawers and all woodwork Clean trim, baseboards and doors Clean mirror(s) Scrub (be certain to use the right cleanser) tub/shower, sink, toilet. Polish all fixtures Remove soap scum from shower, sink shower doors & tile Clean countertops, back splash, walls and exposed sides of cabinets Remove mildew from walls and ceiling Vacuum dust from fan vent and heat lamps Clean all electrical switch plates and light fixtures. Replace burned out bulbs Vacuum and wipe clean ALL window tracks. Remove any mildew or dust/dirt. Wipe windowsills and trim including curtain rods, and treat any mildew Remove cobwebs Clean heaters, including tops Wash inside of windows Clean inside of closets and wipe down both sides of closet doors Dust blinds Vacuum and /or sweep floors including scrubbing baseboards and edges where the baseboard and floor meet to remove any buildup. LIVING ROOM/DINING ROOM/FAMILY ROOM/BEDROOMS: o o o o o o o o o o o Clean off all shelves, wipe down closet doors Clean out woodstoves and/or fireplaces Clean all electrical switch plates and light fixtures. Replace burned out bulbs Vacuum and wipe clean ALL window tracks. Remove any mildew or dust/dirt Wipe windowsills and trim including curtain rods, and remove any mildew Remove cobwebs Clean heaters, including tops Wash inside of windows Clean inside of closets and wipe down both sides of closet doors Dust blinds Vacuum and /or sweep floors including scrubbing baseboards and edges where the baseboard and floor meet to remove any buildup. 913 NW Grant Ave. Corvallis, OR 97330 ● (541) 753-3620 ● Fax (541) 753-7639 www.duerksenrentals.com ● info@duerksenrentals.com Duerksen & Associates, INC. Specializing in Property Management Since 1978 Jerry Duerksen, Principal Broker GENERAL: o o o o o o o Clean the inside of all windows Remove all dirt marks and fingerprints on all walls throughout the house Clean up all yard debris and sweep patios and porches. Including removing cobwebs from entry way. Mow, weed eat and remove weeds in the front and back yard Clean out garage and/or carport and sweep clean. Remove cobwebs in the garage. Polish all wooden surfaces Do not leave any garbage, furniture, etc… FINALLY YOU CAN CLOSE THE DOOR BUT FIRST: o o o o o Check each room o Drop keys off at our office. Make sure we have a forwarding address!! Turn off all lights Walk around outside make sure you haven’t forgotten anything Transfer utilities into Duerksen & Associates, Inc name Make arrangements to have your trash and garbage picked up. Be sure to call the garbage company for a special pick up for any items that do not fit in the trash can. 913 NW Grant Ave. Corvallis, OR 97330 ● (541) 753-3620 ● Fax (541) 753-7639 www.duerksenrentals.com ● info@duerksenrentals.com Duerksen & Associates, INC. Specializing in Property Management Since 1978 Jerry Duerksen, Principal Broker CLARIFICATION OF ALLOWABLE TENANT WEAR AND TEAR Property Address: _____________________________________________________ During occupancy, there are deteriorations known as “Normal Wear and Tear” that occur in the property that are not due to tenant neglect. In addition, there are damages that are either intentional or due to actual tenant abuse or neglect. Duerksen & Associates, Inc. defines these two types of damages as follows: Normal Wear and Tear (The lessening in value of an asset because of normal use) General: o o o o o o o o Tenant Abuse/Neglect Damages (Misuse or neglect by the tenant that reduces value/usefulness) Loose Electric Switches/Plates Minor Pin /Nail-Holes from Pictures (limit 40 holes) per house Minor Scuffing of Walls/Baseboards Cracked Painting because of Settling of the Rental Repainting of Rooms AFTER 5 Years of Occupancy Furniture Indentation in Carpet Minor Traffic Pattern on Carpets and Tile Minor Rubs/Scuffs on Door Finish Corroded/Dirty Stove Drip Pans Minor Scuffing of Flooring Sticky Drawers/Hinges Bathroom: o o o o o Loose toilet seat Sticky faucets Loose towel rods Sticking sliding shower doors Worn caulking on toilet/tub This is not an all-inclusive list and is being provided to the tenants only as guidelines and examples of some common deteriorations/damages. Tenants acknowledge that they have received a copy of this page. Tenants will be financially responsible for all damage beyond “normal wear and tear”. o o o o o o o o o o o o o o o o o o o o o o o o Kitchen: o o o General: Light Bulb burned-out or missing Electric Plug-in / Light Switch Plate Broken or Missing Replacement of Tenant Tamper/Damage to Smoke/CO Detectors Smoke Damage from Burning Candles, Incense, Hooka’s or Cigars/Cigarettes including Odor Damage Flea/Bed Bug Infestation Pet Urine/Odor throughout Rental Trash Abandoned Inside, or Outside, the Rental Repainting Walls to Cover Unauthorized Tenant Painting Repainting Walls due to Excessive Marks/Dirt /Food/Grease Holes in Walls (exceeding amount allowed) Drawing, Crayon Markings, Stickers/Stamps, or Wallpaper Pasting/Sticking Decals and Stickers on Windows/Doors or Walls Burns/Tears/Permanent Stains/Excessive wear to Carpets Cuts/Tears/Holes in Linoleum or Vinyl Damaged Doors, Door Jams, and/or Door Trim Damage to a Door/Door Frame from Forced Entry Missing Door Stops / Holes from door stops Installation of Locking Door Knobs Broken/Cracked Windows or Window Frames Window/Door Screen Material Holes/Slits/Tears or bent frame Broken/Bent/Damaged/Missing Mini-Blinds or Drapes Damaged Light Fixtures Failure to clean unit according to “Check Out Instructions” Neglecting to report maintenance issues Kitchen: o o o o o Scratches or Knife Cuts in Countertop Broken Cabinets/Drawer Guides Broken or Damaged Appliances Missing/Broken Refrigerator Shelf/Door/Handle Clogged/Not Working Garbage Disposal due to Improper Use/Disposal Bathroom: o o o o o o Scratches or Knife Cuts in Countertop Broken Toilet Seat Bent/Damaged Towel Rods Missing Faucet Handles Excessive Mold on Walls/Ceilings Damaged Toilet Yard: o o o o o o Yard Not Mowed Prior to Move-Out Pet Waste in Yard Fence Damage Fire Pits Swimming Pools Parking on the Lawn of Rental 913 NW Grant Ave. Corvallis, OR 97330 ● (541) 753-3620 ● Fax (541) 753-7639 www.duerksenrentals.com ● info@duerksenrentals.com Duerksen & Associates, INC. Specializing in Property Management Since 1978 Jerry Duerksen, Principal Broker We at Duerksen & Associates, Inc. pride ourselves on making your rental experience the best possible. We are asking that you take just a few minutes and give us some very valuable feedback on your experiences with us. Are we taking care of you maintenance issues in a timely manner? Yes ____ No ____ Are we doing a good job in fixing any issues you may have? ____ ____ Have we been successful in meeting your needs and addressing any issues you may have? ____ ____ Are you comfortable in calling us with your questions/concerns? ____ ____ Does the Care, Use and Preventative Information packet adequately provide you with information about services we provide and what is expected of you while living in our homes? ____ ____ Have we helped to educate you as tenants on what is expected from you while renting from us? ____ ____ Has your previous landlord offered you similar information? ____ ____ Any additional information that you would like to provide us with would be greatly appreciated. Our number one priority is making sure that your needs are being met as our valued tenant. __________________________________________________________________________________________ __________________________________________________________________________________________ __________________________________________________________________________________________ __________________________________________________________________________________________ You may be anonymous in your responses, or you may choose to provide us with the information below. We welcome the opportunity to discuss this with you at any time. Thank you, Duerksen & Associates, Inc. Name:_____________________________________ Phone:_____________________________________ Address:___________________________________ 913 NW Grant Ave. Corvallis, OR 97330 ● (541) 753-3620 ● Fax (541) 753-7639 www.duerksenrentals.com ● info@duerksenrentals.com Duerksen & Associates, INC. Specializing in Property Management Since 1978 Jerry Duerksen, Principal Broker MOVE OUT MAINTENANCE ISSUES RENTAL ADDRESS: __________________________________________ Please fill out this form and return it to our office. As the managers of the property you have rented, we want to make sure all repairs are current. So often after moving into a place you can become accustomed to some features like a dripping faucet and with your busy life you forget to call the office. Or perhaps you did call the office and for some reason we didn’t take care of the problems. Do you have any water damage on the floor in the bathroom? Light Fixtures working? Door knobs & locks working? Screen(s) damaged? Window(s) broken? Stove & Oven working? Range Hood fan working? Range Hood bulb working? Refrigerator working? Dishwasher working? Garbage Disposal working? Water leaks in the kitchen or bathroom? Any dripping faucets inside? Bathroom fan working? Mold or mildew in bathroom? Toilet(s) running? Any dripping faucets outside? Smoke alarm working? 10-Year Battery in Smoke Alarm? Carbon Monoxide alarm working? 10-Year Battery in Carbon Monoxide Alarm? Pet damage? Carpet, vinyl or hardwood damage? 913 NW Grant Ave. Corvallis, OR 97330 ● (541) 753-3620 ● Fax (541) 753-7639 www.duerksenrentals.com ● info@duerksenrentals.com Duerksen & Associates, INC. Specializing in Property Management Since 1978 Jerry Duerksen, Principal Broker Other Maintenance Issues or Requests: ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ FORWARDING ADDRESS: NAME: ________________________________________________ ADDRESS: _____________________________________________ CITY: ____________________________ ST: ____________ ZIP: ___________ THANK YOU FOR RENTING FROM US!! 913 NW Grant Ave. Corvallis, OR 97330 ● (541) 753-3620 ● Fax (541) 753-7639 www.duerksenrentals.com ● info@duerksenrentals.com