A Collaborative Partnership Approach to Integrated Waterside Revitalisation: The Experience of the Mersey Basin Campaign, the North West of England Thesis submitted in accordance with the requirements of the University of Liverpool for the degree of Doctor of Philosophy By Joon Sik Kim December 2001 i To my family ii ACKNOWLEDGEMENTS Thank you, Peter. iii ABSTRACT Joon S. Kim Department of Civic Design, University of Liverpool, Abercromby Square, Liverpool, L69 3BX, UK <<To review later>> The emergence of a new model of governance, bringing together governmental and non-governmental forces to achieve the policy goal, calls for a novel form of partnership driven by interdependence and networking between a range of actors. Although this approach is often described as ‘collaborative planning’, there is widespread acknowledgement that the ‘new’ practice has operational difficulties. This paper draws on the results of a research project investigating how a concrete example of collaborative partnerships, the Mersey Basin Campaign in North West of England, can operate for integrated waterside revitalisation. The Mersey Basin Campaign is a government-sponsored 25-year initiative that aims to improve water quality and the waterside environments of the Mersey Basin, a heavily urbanised area containing the two conurbations of Merseyside and Greater Manchester. In Australia, 1999, the Campaign won the Inaugural River Prize as the World’s best river-management initiative by far of environmental co-operation between all partners. From the experience of the Campaign, our research identified three key aspects of integrated waterside revitalisation; consensus building, facilitation and open participation. In carrying out the study, six detailed case studies within the Campaign’s activities have been investigated in the context of three key aspects. About 40 semi-structured interviews have been undertaken, and over 25 meetings and field works have been observed. Our research shows having shared ownership of the partnership, which can be motivated from feelings of achievements among member representatives are fundamental for effective partnership service delivery. It has been seen that once the representatives have ownership of the partnership, they act as a catalyst to stimulate and motivate action from their parent organisations. iv TABLE OF CONTENTS CHAPTER ONE: 1INTRODUCTION .................................................................................................. 1 1.1 RESEARCH CONTEXT ...................................................................................................................... 2 1.2 RESEARCH AIM AND OBJECTIVES ................................................................................................... 4 1.3 RESEARCH METHODOLOGY ............................................................................................................ 5 1.3.1 Case Study as a Research Strategy ........................................................................................ 5 1.3.2 Selecting the Case Study ........................................................................................................ 7 1.4 THE STRUCTURE OF THE THESIS ..................................................................................................... 7 CHAPTER TWO: GOVERNANCE ISSUES IN WATERSIDE REVITALISATION ................... 11 2.1 INTRODUCTION ............................................................................................................................. 12 2.2 CONCEPTUALISING GOVERNANCE ................................................................................................ 12 2.2.1 Characteristics of Governance ............................................................................................ 13 2.2.2 Typology of Governance ...................................................................................................... 14 HIGH................................................................................................................................................... 17 2.3 GOVERNANCE IN WATERSIDE REVITALISATION ........................................................................... 20 2.3.1 Changing of Governance in Waterside Management .......................................................... 20 2.3.2 From Government towards Governance .............................................................................. 26 2.4 IMPLEMENTING WATERSIDE REVITALISATION ............................................................................. 27 2.4.1 Principles for Waterside Revitalisation ............................................................................... 27 2.4.2 Institutional Arrangement for Waterside Revitalisation ...................................................... 31 2.5 CONCLUSION ................................................................................................................................ 35 CHAPTER THREE: COLLABORATIVE PLANNING AND PARTNERSHIP INSTRUMENTS ................................................................................................................................................................ 37 3.1 INTRODUCTION ............................................................................................................................. 38 3.2 COLLABORATIVE PLANNING THEORY........................................................................................... 38 3.2.1 Background to Collaborative Planning Theory ................................................................... 38 3.2.2 The Concept of Collaborative Planning............................................................................... 39 3.2.3 Collaborative Planning in Practice ..................................................................................... 44 New Partnerships .......................................................................................................................... 47 3.3 INSTRUMENT FOR COLLABORATIVE PLANNING: PARTNERSHIPS ................................................... 48 3.3.1 Partnerships towards Collaborative Planning .................................................................... 48 3.3.2 Conceptualising Partnerships .............................................................................................. 54 3.3.3 A Life Cycle of Partnerships ................................................................................................ 59 3.4 CONCLUSION ................................................................................................................................ 63 CHAPTER FOUR:DESIGNING AN INSTITUTIONAL ARRANGEMENT FOR INTEGRATED WATERSIDE REVITALISATION .................................................................................................... 65 4.1 INTRODUCTION ............................................................................................................................. 66 4.2 ENGAGING COLLABORATIVE PLANNING TO WATERSIDE REVITALISATION .................................. 67 4.2.1 Advantages in the Context of Waterside Revitalisation ....................................................... 67 4.2.2 Limitations in the Context of Waterside Revitalisation ........................................................ 68 4.3 DESIGNING A COLLABORATIVE PARTNERSHIP FOR REVITALISING WATERSIDES .......................... 69 4.3.1 Pre-partnership Collaboration ............................................................................................ 69 4.3.2 Collaborative Partnership Creation and Consolidation ...................................................... 70 4.3.3 Collaborative Partnership Programme Delivery ................................................................. 78 4.3.4 Collaborative Partnership Termination or Succession ........................................................ 89 4.4 CONCLUSION ................................................................................................................................ 89 CHAPTER FIVE:CASE STUDY: THE MERSEY BASIN CAMPAIGN ....................................... 91 5.1 INTRODUCTION ............................................................................................................................. 92 5.2 CASE STUDY METHODOLOGY ....................................................................................................... 92 5.2.1 Research Methodology ......................................................................................................... 92 5.2.2 Selection of the Case Study .................................................................................................. 95 5.3 BACKGROUND TO THE MERSEY BASIN CAMPAIGN ..................................................................... 100 5.3.1 The Mersey Basin ............................................................................................................... 100 5.3.2 The Idea of the Mersey Basin Campaign ........................................................................... 102 v 5.4 THE MERSEY BASIN CAMPAIGN ................................................................................................. 103 5.4.1 The Objectives of the Mersey Basin Campaign ................................................................. 104 5.4.2 Organisational Structure of the Mersey Basin Campaign ................................................. 105 5.4.3 Scope of Action in the Mersey Basin Campaign ................................................................ 112 5.5 CONCLUSION .............................................................................................................................. 116 CHAPTER 6: INSTITUTIONAL ARRANGEMENTS OFTHE MERSEY BASIN CAMPAIGN .............................................................................................................................................................. 117 6.1 INTRODUCTION ........................................................................................................................... 118 6.2 PRE-PARTNERSHIP COLLABORATION STAGE............................................................................... 118 6.2.1 Building common purpose ................................................................................................. 119 6.2.2 Identifying Key Stakeholders ............................................................................................. 120 6.3 PARTNERSHIP CREATION AND CONSOLIDATION ......................................................................... 121 6.3.1 Designing Facilitating Bodies: Flexibility ......................................................................... 122 6.3.2 Attracting Formal Members of the Campaign ................................................................... 124 6.3.3 Attracting Informal Members of the Campaign ................................................................. 128 6.4 PARTNERSHIP PROGRAMME DELIVERY STAGE ........................................................................... 133 6.4.1 Network-oriented Service Delivery .................................................................................... 133 6.4.2 Outcomes of the Collaborative Approach .......................................................................... 137 6.7 PARTNERSHIP TERMINATION OR SUCCESSION STAGE ................................................................. 143 6.8 CONCLUSION .............................................................................................................................. 144 CHAPTER SEVEN: THE MERSEY BASIN CAMPAIGN IN PRACTICE ................................. 147 7.1 INTRODUCTION ........................................................................................................................... 148 7.2 CONSENSUS BUILDING IN PRACTICE ........................................................................................... 148 7.2.1 The Mersey Estuary Management Project ......................................................................... 149 7.2.2 The Campaign Council and Manifesto Pledge Groups ...................................................... 165 7.2.3 Summary of Consensus Building Process .......................................................................... 172 7.3 FACILITATION IN PRACTICE ........................................................................................................ 173 7.3.1 The Water Mark Scheme .................................................................................................... 174 7.3.2 The Showricks Bridge Project ............................................................................................ 185 7.3.3 Summary of Facilitation..................................................................................................... 190 7.4 OPEN PARTICIPATION IN PRACTICE ............................................................................................ 190 7.4.1 The Mersey Basin Weekends .............................................................................................. 190 7.4.2 Kingfisher and Dragonfly/Damselfly Surveys .................................................................... 198 7.4.3 Summary of Open Participation......................................................................................... 203 7.5 CONCLUSION .............................................................................................................................. 203 CHAPTER EIGHT:CONCLUSIONS ............................................................................................... 205 8.1 INTRODUCTION ........................................................................................................................... 206 8.2 RESEARCH SUMMARY................................................................................................................. 206 8.3. RESEARCH FINDINGS AND EVALUATION OF THE RESEARCH ...................................................... 208 8.3.1 Objective One: Conceptualisation ..................................................................................... 209 8.3.2 Objective Two: Real-life Context ....................................................................................... 212 8.3.3 Objective Three: Guidelines .............................................................................................. 214 8.3.4 Objective Four: Applicability ............................................................................................ 220 8.4 A COLLABORATIVE PARTNERSHIP RESEARCH AGENDA ............................................................. 222 8.4.1 Towards Accountable Outcomes of Collaborative Efforts ................................................. 222 8.4.2 Towards a Comparative Research ..................................................................................... 224 8.4.3 Towards a Future Collaborative Practice ......................................................................... 225 8.5 FINAL CONCLUSIONS .................................................................................................................. 226 BIBLIOGRAPHY .............................................................................................................................. 228 APPENDIX ONE: CASE STUDY ACTIVITY ................................................................................ 241 APPENDIX TWO:ANALYSIS OF THE MERSEY BASIN WEEKENDS .................................... 247 APPENDIX THREE: PUBLICATIONS ........................................................................................... 271 vi List of Tables Table 1.0.1: Advantages and Disadvantages of Case Studies ..................................... 6 Table 2.0.1 Modes of Governance: Markets, Hierarchies and Networks ................. 17 Table 2.0.2 Varieties of Network ................................................................................ 19 Table 2.0.3 Prioritising the Issues of Water-based Schemes..................................... 20 Table 2.0.4 The Trend of Governance in the UK ...................................................... 21 Table 0.5 Water Use Categories in Catchment Planning ............................................ 32 Table 3.0.1 The Main Components of a Collaborative Planning ............................. 40 Table 3.0.2 Potential Outcomes of Consensus Building ........................................... 47 Table 3.0.3 The Features of Networks and Partnerships .......................................... 49 Table 3.0.4 A Typology of Partnership: The Work of Nick Bailey ........................... 57 Table 3.0.5 Networks, Markets and Hierarchies in a Partnership Life Cycle .......... 60 Table 4.0.1 Key Aspects of Waterside Revitalisation ................................................. 82 Table 4.0.2 Criteria for Evaluating Consensus Building .......................................... 87 Table 5.0.1 The Choice of Case Studies for Service Delivery Practice........................... 100 Table 5.0.2 NWC Water Quality Classifications...................................................... 104 Table 5.0.3 The Changes of the Campaign Structure, 1982-2000 .......................... 105 Table 6.0.1 The Mersey Basin Trust Membership: 1991 -1999 .............................. 128 Table 7.0.1 Mersey Estuary Management Plan, Work Programme 1992-1995 ..... 153 Table 7.0.2 A Comparison Between the MEMP and the MEAP ............................ 155 Table 5.0.3 Pledge Groups of the Campaign ........................................................... 167 Table 7.0.4 Number of Events in the Mersey Basin Campaign 1997-1999 ............ 191 Table 7.0.5 Successive Participation in the Mersey Basin Weekends, 1997-1999 . 193 Table 7.0.6 Summary of the Kingfisher Survey Results .......................................... 199 Table 7.7 Comparison in Numbers of Kingfisher and Dragonfly/Damselfly Sightings in the 1998 Survey ............................................................................ 200 vii List of Figures Figure 1.0.1 The Structure of the Thesis ..................................................................... 8 Figure 2.0.1 Types of Planning Style ......................................................................... 15 Figure 2.0.2 From Government Towards Governance ............................................. 26 Figure 2.0.3 An Ecosystem Approach to Managing Human Activities .................... 28 Figure 2.0.4 Ecosystem and Principles for Waterside Revitalisation ....................... 31 Figure 3.0.1 A Common Structure of Partnerships .................................................. 50 Figure 3.0.2 A Concept of Partnership: Markets, Hierarchies and Networks ......... 56 Figure 4.0.1 Involving Local Communities ............................................................... 76 Figure 4.0.2 Involving Local Communities: Collaborative Partnerships at Local Level ..................................................................................................................... 77 Figure4.0.3 An Institutional Design for Collaborative Planning ............................. 80 Figure 4.0.4 A Mechanism of Collaborative Partnership Service Delivery ............. 83 Figure 5.0.1 Research Methodology: Interview Structure ........................................ 93 Figure 5.0.2 The Author’s Case Study Activity Featured in one of the Campaign’s Publications ......................................................................................................... 94 Figure 5.0.3 The Mersey Basin .................................................................................. 96 Figure 5.0.4 Selecting the Six Case Studies for Service Delivery Practice .............. 98 Figure 5.0.5 The Structure of Mersey Basin Campaign: 1992-2001 ..................... 106 Figure 5.0.6 Locations of the River Valley Initiatives ............................................. 110 Figure 5.0.7 Geographically-Tiered Approach to River Management ................... 111 Figure 5.0.8 Mersey Basin: Water Quality 1985-2000 ............................................ 113 Figure 5.0.9 Mersey Estuary: Biochemical Oxygen Demand 1972-1996 .............. 113 Figure 5.0.10 Water Quality Improvements: the River Roch ................................. 114 Figure 5.0.11 Water Quality Improvements: the River Glaze ................................. 114 Figure 6.0.1 The Community Context of the Mersey Basin Campaign ................. 131 Figure 6.0.2 A Partner’s Advertisement on Water Quality Improvement, NWW .. 131 Figure 6.0.3 The Relationship Between Water Quality and Economic Regeneration ............................................................................................................................ 141 Figure 7.0.1 The Area Covered by the Mersey Strategy .......................................... 150 Figure 7.0.2 The Organisational Structure of the Mersey Strategy ....................... 151 Figure 7.0.3 Diverse Areas of Interest in the Mersey Estuary ................................ 159 Figure 7.0.4 An Example of the Water Mark Scheme ............................................ 174 Figure 7.0.5 Operational Process of the Water Mark ............................................. 176 Figure 6.0.6 Footpath Network of West Lancashire and Sefton ............................ 185 Figure 7.0.7 Publication Highlighting the Missing Link of Showrick’sBridge ..... 186 Figure 8.0.1 Collaborative Partnership Service Delivery: Top-down and Bottom-up ............................................................................................................................ 219 Figure 8.2 The Value of Community Empowerment: Hypothetical Framework .. 224 viii Chapter One: Introduction Chapter One: Introduction 1 Chapter One: Introduction 1.1 Research Context Governance in modern society needs to bring together governmental and nongovernmental forces to achieve the economic and social goals (Stoker, 1997). There is widespread acknowledgement that urban problems are no longer solvable by traditional state intervention and agencies. This changed the traditional image of government towards an enabler, which acts as a catalytic agent facilitating provision and action by and through others. The changing of social-political environment forces the pattern of government to the new form of governance that is often described as ‘collaborative planning’. Patsy Healey (1997) sets out five parameters of systematic institutional design for a collaborative form of policy development and delivery. These are to: recognise the range and variety of stakeholders; spread power from the agencies of government; provide opportunities for informal invention and for local initiatives; foster the inclusion of all members of political communities; and be continually and openly accountable. Collaborative planning has, however, raised issues about how common values can be forged and applied in a real-life context, especially in the face of political inequality stands, due to its idealism and utopianism (Tewdwr-Jones and Allmendinger, 1998). Although such ideas are now widely accepted, there is widespread acknowledgement that the ‘new’ practice has operational difficulties. This is because the novel form of planning practice requires a transformation of traditional compartmentalised working practices and the engagement of a wider range of players including those who were not directly involved in traditional practice. While great emphasis has been laid on the importance of collaboration for the delivery of policy goals, there has been little analysis or evaluation of the applicability of theory and principles of collaborative planning to a real-life context. The emphasis on consensus building and conflict resolution has been particularly noticeable in the current research stream of collaborative planning. This is an attempt to develop an empirical framework to implement collaborative effort in the practice of planning (see particularly Susskind et al. (1999b)). Not surprisingly, those studies deal with tensions and conflicts that motivate stakeholders to participate to protect and secure their 2 Chapter One: Introduction resources and interests. Then, another question needs to be asked. What if there is no obvious tension to generate a strong motivation among stakeholders but the political goal can be only achieved by collaborative efforts? Bearing this question in mind, the central aim of this thesis is to investigate how a collaborative approach can be applied to the practice of planning, in particular a process of integrated waterside revitalisation. This research examines a concrete example of integrated waterside revitalisation in the UK. Planning practice engages conflicting parties in the face of inequalities of power and political voice. The issues of sustainable development in the political arena of planning practice in the UK are widely acknowledged but not all stakeholders are willing to spend their extra time, effort and money. Thus, it is difficult to generate strong motivation among stakeholders. The practice of integrated waterside revitalisation requires collaborative planning involving a significant number of stakeholders; no single organisation can solve the problems of ecosystem management unilaterally. This thesis focused on the practice of waterside revitalisation. This was an attempt to promote more focused efforts rather than to cover wider-ranging planning practice, as a certain geographical boundary, such as a river basin, helped focus on particular issues and emphasised on area-based targets. The concept of collaborative planning is now firmly on the agenda of integrated waterside revitalisation. Throughout the history of waterside management, the complexities of waterside issues and conflicts between diverse interests have been significant limitations to the achievement. Approaching the development of integrated policies for waterside management, the London Rivers Association (London Rivers Association, 2000) argues that there is the need to promote a new Planning Policy Guidance Note ‘Blue Belts’ (as a watery equivalent to green belts) for better protection and use of watersides, and integration of complexity of the water space planning. However, the DETR points out that the new PPG on watersides may cause additional conflicts among a considerable number of existing plans, strategies and guidance of waterside management (Harfield, 2000). Viewed from an institutional perspective, there is also a concerted effort among planning academics to develop work supportive of practitioners. This has shaped the 3 Chapter One: Introduction nature of the institutional approach such as Healey’s collaborative planning theory1. This recognises that planners can play a positive role in achieving benefits for the environment by means of ‘communicative action’ and ‘mediated negotiation’ (Rydin, 1998). Drawing on ideas in institutionalist politics, March and Olsen (1989) argue that, regardless of the cultural differences between countries, ‘political democracy depends not only on economic and social conditions but also on the design of political institutions’. “We learn from more than arguments and voice in participatory settings, but how we do so is far from clear. In negotiations, participatory groups, and ordinary meetings too, we learn not just with our ears but with our eyes, not just with our heads but with our hearts. We come not only to hear new information we find relevant, but we come to see new issues that need our attention. We come not only to revise our sense of strategies, but to develop new relationships with others too.” (Forester, 1999:p129) The emergence of a new model of governance calls for a novel form of partnership institution driven by interdependence and networking between a range of actors (Newman and Verpraet, 1999). This thesis draws on the results of research establishing a framework for designing political institutions to achieve collaborative planning in the field of integrated waterside revitalisation. 1.2 Research Aim and Objectives The aim of the research is to investigate how a collaborative partnership approach as presented in contemporary planning theories can be applied to, and improve, a process of integrated waterside revitalisation in the practice of planning. For this aim, the following objectives have been defined: 1. to examine how a process of integrated waterside revitalisation may be conceptualised as a collaborative partnership approach, with particular reference to theories of governance, collaborative planning, partnership, and integrated watershed management; 1 See Healey (1992a; 1992b; 1993; 1994; 1997; 1998a; 1998b), and Healey et al. (1997). The work of Forester (1989; 1993; 1996; 1999) has also had a great influence. 4 Chapter One: Introduction 2. to investigate how the theory and general principles of the collaborative partnership approach have fared in a concrete example of waterside revitalisation; focused on institutional arrangements and implementation of a collaborative partnership in a particular river basin; 3. to develop guidelines to ensure that the particular practice of integrated waterside revitalisation is consistent with the principles of a collaborative partnership approach; and 4. at the same time, to judge the applicability of theory and principles to a real-life context. 1.3 Research Methodology To meet the aim and objectives, this research employs a case study methodology. 1.3.1 Case Study as a Research Strategy The case study is but one of several ways of doing social science research. Other ways include experiments, surveys, histories, and the analysis of archival information as in economic studies. The essence of a case study is the attempt to illuminate a decision or set of decisions; why they were taken, how they were implemented, and with what result (Schramm, 1971). Comparing them with the other research methodologies, Yin (1994) points out that case studies are the preferred strategy when “how” or “why” questions are being posed, when the researcher has little control over events, and when the focus is on a contemporary phenomenon within some real-life context. Together with advantages of case studies (Table 1.1) in mind, it is quite clear that the research aim and objectives can only be achieved by a case study methodology. 5 Chapter One: Introduction Table 1.0.1: Advantages and Disadvantages of Case Studies Advantages 1. Case studies allow the researcher to investigate a contemporary phenomenon within its real-life context, especially when it is difficult to differentiate between phenomenon and context. 2. Case study data are drawn from people’s experiences and practices and so are seen to be strong in reality. 3. Case studies allow for generalisations from a specific instance to a more general issue. 4. Case studies allow the researcher to show the complexity of social life. Good case studies build on this to explore alternative meanings and interpretations. 5. Case studies can provide a data source from which further analysis can be made. They can, therefore, be archived for further research work. 6. Because case studies build on actual practices and experiences, they can be linked to action and their insights contribute to changing practice. Indeed, case study may be a subset of a broader action research project. 7. Because the data contained in case studies are close to people’s experiences, they can be more persuasive and more accessible. Disadvantages 1. Case studies provide little basis for scientific generalisation. “How can you generalise from a single case?” 2. The very complexity of a case can make analysis difficult. 3. While the contextualisation of aspects of the case strengthen this form of research, it is difficult to know where ‘context’ begins and ends. Source: Adapted from Blaxter et al. (2001), Cohen and Manion (2000) and Yin (1994) First, this research is to investigate a “contemporary social phenomenon” in a “reallife context” that can only be satisfied by a case study methodology. Unravelling a mechanism of delivering collaborative efforts in practice requires data drawn from people’s experiences and practices. Second, the central aim of this thesis is to answer the question of “how” collaborative efforts can be made in the practice of planning. Third, the researcher can use case studies when the boundaries between phenomenon and context are not clearly evident (Yin, 1994). Policy and decision-making processes surround integrated waterside management are complex and impossible to separate from its economic, social, environmental and political contexts. The greatest concern over disadvantages of case studies is perhaps the lack of rigour of case study research that may provide little basis for systematic generalisation. Taking this argument into account, this study uses a number of different research techniques; documentation review, observation and interview2. These multiple 2 For further details of research methodology, see Section 5.2.1 6 Chapter One: Introduction sources of evidence permit triangulation of crosschecking results and generating new insights into the data (England, 1993; Yin, 1994). 1.3.2 Selecting the Case Study The Mersey Basin Campaign, the North West of England, has been chosen as a case study. The Campaign is a strategic partnership between public, private and voluntary sectors. It aims to improve the water quality of the rivers, canals and estuary of the Mersey Basin and restore associated degraded land to optimum uses for industry, housing or amenity. The Campaign is a 25-year government-sponsored initiative that was formally launched by the Department of the Environment in 1985. Ten years ago notices along the Mersey advised people not to throw lighted cigarettes into the water for fear of igniting vapours rising from the water. Now, … seals have been seen swimming in the estuary and octopuses have been discovered where once the few remaining fish were so contaminated with mercury and cadmium that they attracted a public health warning. (Brown, 1999: p10) The Campaign is not only one of the largest river basin projects in the world (Wood et al., 1999) but also a very early example of collaborative partnership that pioneered the idea of collaborative planning in the process of integrated waterside revitalisation in the UK. In 1999, the Campaign awarded the Inaugural Thiess Environmental Service Riverprize in recognition of excellence in river management, which is a global competition with over 100 entries. For further in-depth investigation of service delivery practice of collaborative partnership, this thesis chooses six detailed case studies within the Campaign. The selection of, and introduction to, case studies are discussed thoroughly in Chapter 5. 1.4 The Structure of the Thesis This thesis can be divided into two distinct parts; the theoretical framework (Part 1) and the case study (Part 2). Figure 1.1 illustrates the structure of the thesis. 7 Chapter One: Introduction Figure 1.0.1 The Structure of the Thesis This chapter, Chapter 1, introduces the thesis, setting out the research framework and methodology to meet the research aim and objectives. The chapter states the research context and includes a brief account of the generation of research questions and the choice of research techniques. This also introduces the structure of the thesis as a whole. Part 1 (Chapter 2, 3 and 4) engages with research objectives one and three: to conceptualise collaborative partnership approaches learning from theories of 8 Chapter One: Introduction governance, integrated waterside revitalisation, partnership and collaborative planning; and to develop principles and guidelines for a collaborative partnership approach. Chapter 2 presents the theories of governance that are applied to those of integrated waterside revitalisation. The chapter explores the trend of governance in the UK, in particular the practice of waterside management, and develops principles for integrated waterside revitalisation by adapting ecosystem approaches. This chapter concludes with emphasis on the need for collaborative planning to implement effective waterside management. In Chapter 3, the concept of collaborative planning is examined in terms of theories and practice. By exploring operational difficulties of collaborative planning in practice, the chapter searches for a desirable instrument to deliver collaborative efforts in a real-life context. As a possible institutional arrangement for collaborative planning, the chapter also explores the notion of partnership approaches. Drawing from the results of the investigations in Chapters 2 and 3, Chapter 4 develops a theoretical framework for the case studies. This chapter provides principles and guidelines for implementation of collaborative partnership including its institutional arrangement and the mechanism for delivering its service. Part 2 (Chapters 5, 6 and 7) reflects the research objectives two and four: to investigate how the concept of the collaborative partnership approach has fared in a concrete example of waterside revitalisation; and to judge the applicability of theory and principles to a real-life context. Chapter 5 provides a background to the case study with a contextual and descriptive account of the case study. This includes the rationale behind the selection of the case study, the Mersey Basin Campaign, and further six case studies from Campaign’s activities for the investigation of service delivery mechanisms. In Chapter 6, the institutional arrangements of a concrete example of collaborative partnership are investigated in four stages of a partnership life cycle: pre-partnership collaboration; partnership creation and consolidation; partnership programme delivery; and partnership termination and succession. Chapter 7 focuses especially on the practice of service delivery in a particular collaborative partnership. The six case studies are classified and evaluated in three different aspects of collaborative efforts: consensus building; facilitation; and open participation. 9 Chapter One: Introduction Chapter 8 sets out the final conclusion for the whole thesis. The chapter summarises the results of the investigation of theoretical frameworks and case studies, and attempts to evaluate the thesis in the wider spectrum of collaborative planning. The chapter concludes with the limitations of the thesis and proposals for further study that is needed in order to implement more effective collaborative efforts in the practice of planning. 10 Chapter Two: Governance Issues in Waterside Revitalisation Chapter Two: Governance Issues in Waterside Revitalisation 11 Chapter Two: Governance Issues in Waterside Revitalisation 2.1 Introduction The theories of governance are often explanatory ones describing the new socialpolitical phenomenon of modern society. Shifting the analytical focus from government to governance means, in general, focusing more on process and less on institutions (Jessop, 1995). Stoker (1997) has defined the concept of governance as wider than that of government; it takes into account not just the institutions of government but also the process through which these institutions interact with civil society. This chapter aims to conceptualise governance under three headings: characteristics, typology and modes of governance. The historical trend of governance and its influence on planning practice in the UK is also explored in this chapter, with a particular focus on the practice of environmental planning and waterside revitalisation. By examining the principles for waterside revitalisation, this chapter concludes that a collaborative planning style is a desirable planning type among the others in delivering integrated waterside revitalisation. 2.2 Conceptualising Governance In modern society the main tendency in social-political issues has been to shift the balance between government and society away from the public sector and more towards the private and voluntary sectors. New patterns of interaction between government and society shift the balance towards a sharing of tasks and responsibilities, towards doing things together instead of doing them either by the ‘state’ or by the ‘market’ (Kooiman, 1993b). This has changed the traditional image of government. Modern government is no longer seen as the direct provider of welfare and other public services. The image of government has been changed as an enabler, a catalytic agent facilitating provision and action by and through others. Osborne and Gaebler (1992) have described this ‘reinvented’ form of government as more about ‘steering’ and less about ‘rowing’ by emphasising the role of government as a policy manager, catalyst, and broker. Generally speaking, the concept of governance is wider than that of government, which is used to refer to the formal institutional structure and location of authoritative 12 Chapter Two: Governance Issues in Waterside Revitalisation decision-making in the modern state (Leftwich, 1994). The concept of governance directs attention to the distribution of power both internal and external to the state. Stoker (1997) points out that governance is about governmental and nongovernmental organisations working together to achieve policy goals. Its concern is with how the challenge of collective action is met and the issues and tensions associated with this shift in the pattern of governing. In order to conceptualise governance, this section explores three aspects of governance. Firstly, characteristics of governance (complexity, dynamics and diversity) are used to describe a new form of social-political phenomenon in modern society. Secondly, by translating these characteristics of governance to planning theory, four different types of planning style are classified: the bureaucratic model; the political influence model; the ideological model; and the collaborative model. Finally, modes of governance (hierarchies, markets and networks) are introduced as an analytical framework for understanding the ways of delivering governance in modern society. 2.2.1 Characteristics of Governance In a systematic approach to explaining the new social-political phenomenon, Kooiman (1993a) has applied the notions of dynamics, complexity and diversity to the concept of governance. In the new forms of governance the complex, dynamic and varied qualities of social-political systems may find a better and more profound expression than in most traditional political or administrative models of government. In other words, the nature of society is basically dynamic, complex and varied, but the traditional way of governing is not dynamic, complex and varied (enough). Because of the lack of tradition in looking at and working with complexity, dynamics and diversity, disciplines such as public administration and political science have produced hardly any analytical or operational tools for governing. Therefore, the nature of governance should be in line with that of society, dynamics, complexity and diversity. Dynamics is about systems going from one state or place to another and always implies interactions that are the primary operational forces in societies. A dynamic approach to governance emphasises the process and changes of interactions between 13 Chapter Two: Governance Issues in Waterside Revitalisation players. It pays systematic attention to the forces that bring about movements and it tries to influence these patterns of change and their consequences. It manipulates aspects of the dynamics of interference, interplay and intervention. Complexity is consisting of many different and connected parts (Pearsall, 1998), and consequently deals with manifold interactions of many parts within a system. Complexity does not have to do with the number or variety of subsystems, but with the way they interact. Selecting and ordering interactions is the essence of coping with complexity. Diversity is to do with the great and growing individualisation, differentiation, specialisation and variety of the modern society. Diversity emphasises on individual opportunities and responsibilities. The importance of diversity is particularly emphasised in relation to dynamics and complexity. Neither dynamics nor complexity by themselves contain objective criteria to decide whether an interaction is going in a certain direction or to decide whether a certain interaction still belongs to a (sub)system or not (Kooiman, 1993a). 2.2.2 Typology of Governance INTERDEPENDENCE AND DIVERSITY It is clear that a concept of governance is impossible to separate from that of dynamics, complexity and diversity. However, there is difficulty in applying the notion of dynamics, complexity and diversity as an analytical framework for classifying types of planning style. This is mainly because there is considerable duplication between the three. Governance takes place in interactions between actors on micro (individuals), meso (organisation and management) and macro (regions) levels of social-political aggregation. These interactions not only reflect the basic complexity, dynamics and diversity of modern society, but also interactions are themselves complex, dynamic and diverse. The three qualities are useful to explain the concept of governance, but it is difficult to separate each quality as a dependent variable. Therefore, there is the need to simplify the theory of dynamics, complexity and diversity in order to challenge for the development of a typology of planning style within the concept of governance. 14 Chapter Two: Governance Issues in Waterside Revitalisation In this context, Innes and her colleagues develop two variables, interdependence (reflecting dynamics and complexity) and diversity (Innes and Gruber, 1999; and Innes and Booher, 2000). These variables focus on the interactive relationship among interests and players. Interdependence implies that actors are interrelated or connected such that something that happens to at least one actor, on at least one occasion, in at least one place, will affect all the actors. Consequently, interdependence increases a dynamic and complex feedback loop between players (Evans and Newnham, 1992). These interactions are explained with the concept of reciprocity. Networking these interests provides the power to not only enable changes and successful adaptation but also respond to environmental stresses and opportunities. In the contemporary information-based global society (Castells, 1996) interdependence and linkages have become more important than ever to the success of enterprises (Davis and Meyer, 1998). TYPES OF PLANNING STYLE Innes and Gruber (1999) developed four types of planning style by applying characteristics of governance, interdependence and diversity. These four types are: the rational/technical model of planning; the political influence model of planning; the ideological model of planning; and the collaborative model of planning (Figure 2.1). Diversity Figure 2.0.1 Types of Planning Style Political Influence Collaborative Rational/ Technical Bureaucratic Ideological Interdependence Source: Adapted from Innes and Gruber (1999) 15 Chapter Two: Governance Issues in Waterside Revitalisation The rational/technical or bureaucratic model of planning style is the traditional approach in planning, where the task involves the analysis of alternatives in the light of known and defined goals and objectives (Innes and Gruber, 1999). This typically also includes the tasks of making sure plans and strategies are consistent with laws and regulations and consistently applied in practice. This model is best adapted for situations where there is little or no difference of opinion about goals and where complex interdependencies among players do not have a significant role. The political influence model of planning style is one that is often seen as antiplanning, though many planners and much planning practice often embrace this approach. The basic idea behind this model is to develop a plan, which provides something for all or most of the powerful interests. The idea is that a person (or agency) accumulates power by winning the loyalty of these interests (Innes and Gruber, 1999). The political influence model is more effective than the rational/technical model at dealing with diverse interests. There is however a limitation in dealing with interdependencies among these interests. The ideological model of planning style is driven by an ideology or at least a set of ideas the players hope to implement. Innes and Gruber (1999) pointed out that this kind of planning tends to be implemented by players who are outside the governmental process, who organise and spearhead a movement to promote a particular view of how a community or region ought to be. The ideological model of planning does recognise interdependency, through only for the limited set of interests included in the movement. Typically, environmental advocacy organisations operate under this model. The collaborative model of planning style is one where multiple stakeholders representing different interests work together through face-to-face dialogues to help decide what the issues are and what to do about them. Collaboration involves reciprocity and synergy. This model of planning can be time consuming, but it has the advantage that it may be the only way to develop a collective vision on which players can act without central direction or control and the only way to resolve some conflicts (Innes and Booher, 1999b). The collaborative planning deals with both diversity of players and interdependence. 16 Chapter Two: Governance Issues in Waterside Revitalisation 2.2.3 Modes of Governance Modes of governance can be characterised and deployed in an analytical framework for understanding the way social life is organised (Thompson et al. 1991). These modes are those of markets, hierarchies and networks and are defined and compared in Table 2.1. Markets are relationships based on contract, prices and haggling. Hierarchies focus on formal and bureaucratic relationships based on employment. Networks are relative informal relationships based on mutual benefits and reciprocity. Table 2.0.1 Modes of Governance: Markets, Hierarchies and Networks Key Features Market Hierarchy Network Normative basis Contract - Property rights Employment relationship Complementary strengths Means of communication Prices Routines Relational Methods of conflict resolution Haggling - resort to courts for enforcement Administrative fiat supervision Norm of reciprocity reputational concerns Degree of flexibility High Low Medium Amount of commitment among the parties Low Medium to high Medium to high Tone or climate Precision and/or suspicion Formal, bureaucratic Open-ended, mutual benefits Actor preferences or choices Independent Dependent Interdependent Source: Adapted from Powell (1991) HIERARCHIES Hierarchy presupposes an already determined outcome or purpose; the underlying idea of hierarchy is that such an outcome can be a broken down into a set of subprocesses. So, hierarchy depends upon ideas of organisation, task specialisation and rationality. In addition hierarchies involve a stratification of authority and the following of rules. Thus each level of a hierarchy directs the action of those ‘lower down’, ultimate authority resides with those at the ‘top’, and at each level those involved carry out more narrowly defined tasks with less and less autonomy. The hierarchical running of organisations is usually referred to as bureaucracy. In a hierarchy mode of governance communication occurs in the context of the employment contract. Relationships matter and previous interactions shape current 17 Chapter Two: Governance Issues in Waterside Revitalisation ones, but the patterns and context of intra-organisational exchange are most strongly shaped by one’s position within the formal hierarchical structure of authority. Elliott Jaques (Jaques, 1991) (p118) points out that “hierarchy is the best structure for getting work done in big organisations”. This is because a hierarchical structure - clear departmental boundaries, clean lines of authority, detailed reporting mechanisms, and formal decision-making procedures - is particularly well-suited for mass production and distribution. MARKETS Markets, as described by economic theory, are spontaneous co-ordination mechanisms with rationality and consistency to the self-interested actions of individuals and firms. The crucial feature of the market as a co-ordination device is that it involves voluntary exchange of goods and services between two parties at a known price. Through a complex set of such exchanges the economic activities of people who are widely dispersed and who are entirely unaware of each other’s existence can be co-ordinated. In a market mode of governance transactions, the benefits to be exchanged are clearly specified, no trust is required, and agreements are bolstered by the power of legal sanction. The value of the goods to be exchanged in markets is much more important than the relationship itself. The market is open to all comers, but while it brings people together, it does not establish strong bonds of altruistic attachments. Markets, however, offer choice, flexibility and opportunity. Market co-ordination is the result of human actions but not of human design (Hayek, 1945), and then has powerful incentive effects from the society. NETWORKS The key feature of networks is that co-operation and trust are formed and sustained within networks. In contrast to either hierarchy or market, networks co-ordinate through less formal, more egalitarian and co-operative means. In a network mode of governance, individual players (especially in relation to resource allocation) exist not by themselves, but in relation to other players. Benefits and burdens come to be shared. A mutual orientation - knowledge that the parties assume each has about the 18 Chapter Two: Governance Issues in Waterside Revitalisation other and upon which they draw in communication and problem solving - is established. In comparison to hierarchies, networks are rather horizontal relationships (Lowndes et al. 1997; Powell, 1991; and Thompson et al. 1991). Rhodes (1991) argues that networks have different structures of dependencies, and classifies five different networks: policy networks; issue networks; professionalised networks, intergovernmental networks and producer networks (Table 2.2). Policy networks can be characterised by vertical relationships, stability and continuity of a highly restrictive membership. These kinds of networks may occur in a political arena such as Parliament. Issue networks involve large number of participants, but there is limited degree of interdependence, as there is often no single focal point in the arena. However, it is clear that the variety of network is potentially much greater than the five categories. As Rhodes discussed, there is no one pattern of relationships for all policy areas. Table 2.0.2 Varieties of Network Varieties of Network Policy Networks Issue Networks Professionalised Networks Intergovernmental Networks Producer Networks Key Characteristics Complex of organisations connected to each other by resource dependencies and distinguished from other complexes by breaks in the structure of resource dependencies. Stability of relationships, continuity of a highly restrictive membership, vertical interdependence based on shared service delivery responsibilities and insulation from other networks and invariably from the general public. Large number of participants and their limited degree of interdependence. Stability and continuity are at a premium, and the structure tends to be atomistic. Commonly, there is no single focal point at the centre with which other sectors need to bargain for resources. Pre-eminence of one class of participant in policy-making: the profession, e.g. the National Health Service, wherein the power of the medical profession is substantial. These networks express the interests of a particular profession and manifest a substantial degree of vertical independence whilst insulating themselves from other networks. Membership with the explicit exclusion of all public sector unions; an extensive constellation of interests encompassing all the services (and associated expertise and clients) of local authorities; and limited vertical interdependence because they have no service delivery responsibilities but extensive horizontal articulation or ability to penetrate a range of other networks, i.e. the national community of local government. Prominent role of economic interests (both the public and private sector), in policy-making; their fluctuating membership; the dependence of the centre on industrial organisations for delivering the desired goods and for expertise; and the limited interdependence of the economic interests. Source: Adapted from Benson (1982), Heclo (1978) and Rhodes (1991) 19 Chapter Two: Governance Issues in Waterside Revitalisation 2.3 Governance in Waterside Revitalisation Governance in the UK has been changed with influence of economic, social and political issues. Activities in town and regional planning including waterside management have also been consistent with trend of governance. Priority in relation to waterside management issues has varied in different societies and periods (Table 2.3). For example, priorities in developing countries may focus on rather water resources as irrigation, hydroelectric power, flood protection for food security, and pollution control concerning eradication of disease; whilst developed countries may prioritise their water resources focusing on water supplies, recreational uses, and nature conservation. This section explores how the changing of governance has influenced waterside management. Table 2.0.3 Prioritising the Issues of Water-based Schemes ‘Developed countries’ Priorities often domestic and industrial supplies Priorities normally urban centres Major influence associated with property rights Reacts to ‘chemophobia’ Increasingly Increasingly WATER RESOURCES FLOOD PROTECTION FISHERIES POLLUTION CONTROL RECREATION CONSERVATION ‘Developing countries’ Priorities often irrigation and hydro-electric power Priority is food security Subsistence only: little enhancement Eradication of disease Little known Little known Source: Adapted from Newson (1992) 2.3.1 Changing of Governance in Waterside Management The overall historical review on the trend of governance in the UK including the practice of waterside management is summarised in Table 2.4. This periodical analysis is reviewed under five headings: economic and social change; salient political issues; key planning activities; environmental and waterside management; and primary modes of governance. 20 Chapter Two: Governance Issues in Waterside Revitalisation Table 2.0.4 The Trend of Governance in the UK Economic and social change Salient political issues Key planning activities Environmental and waterside management Primary modes of governance 1950s and 1960s Post-war boom Mixed economy Consensus politics Increasing living standards Rapid development New towns Redevelopment 1970s Turning point in economic growth Urban-rural shift Inner city decline Racism and urban disorder Excesses of economic growth Inner city policy Rehabilitation and conservation Pollution control 1980s Recession (and recovery) New technology Collapse of mixed economy consensus Unemployment Thatcherism Urban regeneration Countryside policy Flagship projects 1990s Globalisation of: politics, economics and environmental change Growth management in functional terms: resource, recreation and amenity Lack of stewardship Water quality improvement: pollution control River engineering: flood prevention Waterway management Hierarchies: the paternalistic approaches of the public sector Active environmental care and protection Mixture of utilitarian/ functional concerns Focus on countryside Active water pollution control Riverside development as recreational function Public sector service delivery Hierarchies and markets: growth of the market mode in the domination of the hierarchy mode Market-led utilitarianism Narrow conception of conservation Abandoned waterside redevelopment Public-private partnership approach Greater private sector involvement in large scale dockland redevelopment Sustainable, holistic and ecological approach Integrated environmental management Waterside as an ecosystem concern Holistic partnership approach in natural basin boundary Emphasis on stewardship Hierarchies and markets: the domination of the market mode Hierarchies, markets and networks: emphasis of the network mode in line with influence from European Union collaborative planning concept and sustainable development European integration Environmental crisis Regeneration Sustainable development Collaborative planning Source: Modified from Cullingworth and Nadin (1994), Kidd and Shaw (2000), Parker and Penning-Rowsell (1980) and Rydin (1998) 21 Chapter Two: Governance Issues in Waterside Revitalisation The 1960s and 1970s: Hierarchies Since the nineteenth century watersides have tended to be considered as supporting economic activity such as fishery, agriculture and industry based on rapid commercial and industrial growth and consequent rapid urbanisation. The post-war economic boom of the early 1970s collapsed in 1973-74, as oil prices and interest rates rose (Rydin, 1998). Economic decline left watersides as a neglected resource, including abandoned industrial sites and older port areas. Despite the fact that watersides were beginning to be considered for recreation and leisure uses in the 1970s (Parker and Penning-Rowsell, 1980), heavily polluted water severely restricted recreational opportunities. Environmentalists became more vocal about issues of pollution (Rydin, 1998). The shift towards more environmentally conscious public policy was becoming particularly evident at the European level (Rydin, 1998). As early as 1970, the Countryside Commission recommended changes to the practice of coastline management in England and Wales in ‘The Planning of the Coastline’ (Countryside Commission, 1970). In terms of its history, coastal zone management is rather different from the other waterside development approaches. Coastal planning has been directed towards helping to ensure wildlife conservation in coastal areas. This is partly because about a third of the coastline of England and Wales is included in national parks and areas of outstanding natural beauty. However, as Cullingworth and Nadin (1994) point out, there have also been economic pressures for major industrial development in certain parts, particularly on some estuaries. It cannot be ignored that a growing number of people are attracted to the coast for recreation and for retirement. Environmental planning, including waterside management, was extended and significantly developed in this period, particularly with regard to pollution control. This was in response to the continuing growth of the environmental movement in this period and the evident problems of past growth. Planning activities in the 1970s focused externally on the economic, political and social contexts. By the early 1970s, planning seemed to be firmly established as a central part of state planning, led by the public sector and the ideas of command and control (Davies, 1998). 22 Chapter Two: Governance Issues in Waterside Revitalisation The 1980s: Markets The 1980s was the decade of Thatcherism, a political response to the economic and social conditions of the time, which has had its own profound social and economic consequences. The 1980s began with the deepening and eventual bottoming-out of the economic recession that followed the 1973-4 oil crisis (Rydin, 1998). While urban policy of the 1970s focused on improving public sector service delivery, the 1980s can be seen as a decade of economic regeneration in line with a more market-oriented approach. The power of the state was to be reduced through privatisation and deregulation (Davies, 1998). In the 1980s, the primary thrust of urban policy in Britain was urban regeneration through private sector property development (Lawless, 1989; Robson, 1988; Solesbury, 1990).Various new policies have encouraged land and property development in this period. City Grants (formerly Urban Development Grants and Urban Regeneration Grants) were usually obtained for property schemes, although the number of jobs created may assist a project to obtain a grant. Derelict Land Grants, made available in urban areas in 1982, favoured ‘hard’ projects where there is property development as opposed to ‘soft’ ones, which may merely provide open space or an enhanced environment. Urban Development Corporations (UDCs), created in 1980, appear to have been established to create an environment in which property development will occur and one criterion for measuring their success was the amount of such investment leverage (Law, 1992). In the 1970s and 1980s economic vitality in waterside areas was in decline with the industrial crisis, and became a neglected resource in the region and the nation. Dating from the ‘boom’ at the end of the nineteenth century, the older dock area gradually declined to become one of the more depressed areas of the city during the 1970s. Abandoned older port areas, often close to the urban core zone, bring severe physical and economic problems while at the same time offering unrivalled opportunities for regeneration by reinstalling other forms of economic activities. In this period most large-scale dockland regeneration projects were carried out by a partnership between the public and private sectors. The rise of the partnership approach also influenced watersides, and was accompanied by the launch of the UDCs. They had extensive planning powers within their designated areas (mainly in 23 Chapter Two: Governance Issues in Waterside Revitalisation waterfronts), and undertook a policy of encouraging private sector developments through cheap land and infrastructure investment (Rydin, 1998). Subject to criticisms, they have transferred abandoned and vandalised areas to commercially and environmentally reliable areas. The 1989 Water Act in England and Wales split the regional water authorities into privatised water companies and established the National Rivers Authority (NRA). The rapid rise of public interest in, and knowledge about, environmental issues through the 1980s created a climate in which public participation was expected and, indeed, required in almost every planning situation (Heathcote, 1998). The 1990s: Networks In 1972 the United Nations Conference on the Human Environment in Stockholm was significant in raising awareness and produced a declaration comprising 26 statements, which formed the basis for current international environmental law. Following on from this conference, in 1987 the UN World Commission on Environment and Development, WCED, published its report, Our Common Future (WCED, 1987). This argued forcefully for the existence of a global environmental treaty and sought to popularise the concept of ‘sustainable development’: that is development that meets the need of the present without compromising the ability of future generations to meet their own needs. The 1992 Earth Summit held in Rio de Janeiro initiated an Agenda 21 process oriented towards the implementation of policies for sustainable development, and the recognition that much of this change would have to occur at the local level in turn led to a Local Agenda 21 process. This sustainability concept has been extensively emphasised in planning activities in the 1990s. The implementation of the sustainability concept emphasises the need for co-ordination between economic, environmental and social aspects of planning activity. As the need for integration became more widely accepted, the importance of networks in governance was increasingly accentuated, together with hierarchies and markets. Williams (1996) points out that networking enables interaction between authorities and organisations from different member-states, and has become a major feature of professional life throughout the EU. 24 Chapter Two: Governance Issues in Waterside Revitalisation The 1990s may be characterised by a collaborative approach closely associated with the language of ‘sustainability’ and the ‘ecosystem approach’. This novel planning theory is closely associated with the work of Patsy Healey under the heading of collaborative planning theory3 (earlier variants were termed communicative planning). Collaborative planning focuses on building links between networks and doing so communicatively (Healey, 1997). In this context, Amin and Thrift (1995) emphasise the web of social relations, and the networks linking actors and organisations. In terms of institutions for environmental planning, the Environment Agency for England and Wales was established in 1996 by integrating the responsibilities of other existing authorities4. The broad scope of the Environment Agency takes into account the natural boundaries such as river catchment areas. However, the local community identity and a true sense of partnership are limited in the Agency’s approach (Kidd and Shaw, 2000). There was, in this period, an almost universal emphasis on partnership whether for urban regeneration, local economic development or local environmental initiatives. The changes in urban policy exemplified this with a shift away from the traditional Urban Programme towards a system whereby local authorities were required to bid for inner city money in partnership with business and voluntary organisations. This was first through City Challenge and then through the Single Regeneration Budget, which combined various grant regimes. This shift towards partnership can be seen as part of a broader change towards patterns of ‘governance’ rather than ‘government’. In terms of the style of planning, there does not appear to be any evidence yet of a shift away from the partnership approach that resulted from Major’s government approach to the Thatcherite initiatives of the 1980s (Rydin, 1998). However, there was a remarkable transformation in the nature of partnership working in the 1990s due to the advent of the concept of ‘sustainability’. It breaks out of the traditional thinking of urban regeneration that is particularly related to ‘the market’. Consequently, this broadens the range of stakeholder involvement and establishes a new type of partnership leading to a collaborative approach. In this operation, 3 This major approach is examined in more detail later in Section 3.2. 4 The integrated responsibilities are from the former NRA, Her Majesty’s Inspectorate of Pollution, the local waste regulation authorities and certain staff of the Department of the Environment. 25 Chapter Two: Governance Issues in Waterside Revitalisation networking and bargaining have been seen as valuable skills for actors to achieve the sustainability goals associated with economic, environmental and social issues. 2.3.2 From Government towards Governance As discussed, changing social-political environments have forced planning activity to reform patterns of governance rather than government. Figure 2.2 summarises the changing of governance in relation to types of planning style and modes of governance. Figure 2.0.2 From Government Towards Governance Source: Kim and Batey (2001), middle diagram is adapted from Innes and Gruber (1999) The primary planning style of the 1960s and 70s was the rational/technical or bureaucratic planning. As the actors in planning activity were less diverse and less interdependent, hierarchies were a primary mode of governance. However, it is clearly evident that a market mode of governance was dominant in the practice of planning in the 1980s. The planning style in the 1990s can be characterised by 26 Chapter Two: Governance Issues in Waterside Revitalisation collaborative planning that emphasises a network mode of governance in dealing with conflict situations between multiple players. A crude periodisation of modes of governance can also carry with it the myth of progress - bureaucracy as all-bad, markets as a necessary evil, and networks as the ‘new Jerusalem’ (Lowndes and Skelcher, 1998). However, it cannot be ignored that hierarchies and markets are also important for collaborative planning models to enable organisations operate in planning practice. 2.4 Implementing Waterside Revitalisation This section aims to explore the notion of waterside environments and principles in implementing waterside revitalisation. The first part examines a set of nine principles in relation to waterside issues based on the concept of an ecosystem approach and sustainability. The second part explores general guidelines for institutional arrangement in waterside planning and management. 2.4.1 Principles for Waterside Revitalisation THE ECOSYSTEM APPROACH Figure 2.3 illustrates the concept of ecosystem approach. Human activities need to be concerned by building links between natural environment, economy and society. This approach should be viewed as a healing process that restores and maintains environmental health, as well as anticipating and preventing future harm. This means striving to ensure that existing land uses and activities are adapted, and all new developments are designed to contribute to the health, diversity, and sustainability of the entire ecosystem (the physical environment, human communities, and economic activities). To deal effectively with environment-related problems, an ecosystem approach is required to managing human activities. 27 Chapter Two: Governance Issues in Waterside Revitalisation Figure 2.0.3 An Ecosystem Approach to Managing Human Activities Source: Author PRINCIPLES FOR WATERSIDE REVITALISATION In order to apply the ecosystem approach to waterside revitalisation, this research identified nine principles that can be applied to make watersides healthier for environment, community, and economy: cleanliness, conservation, connectivity, accessibility, usability, diversity, affordability, attractiveness and stewardship5. Cleanliness is essential to achieve the waterside’s full potential as an attractive environment for the nature, society and businesses. Cleaner waterside environments can support a healthier waterside ecosystem. Clean watersides can also offer recreational opportunities; increase the property value of waterside location; reduce costs of fresh water supply; and encourage businesses to locate. Conservation of the waterside ecosystem and heritage is the second principle. The waterside is one of the most diverse and productive ecosystems, and a rich variety of species is the cornerstone of a healthy ecosystem. Moreover, waterside heritage provides not only educational and tourism opportunities but also an attractive environment for recreational and commercial activities. The Connectivity principle has two aspects; greenway network connections as a region’s ‘green infrastructure’; and institutional network connections. Watersides that provide linear greenway with rich wildlife habitats must be connected with a region’s 28 Chapter Two: Governance Issues in Waterside Revitalisation greenway network such as parts of wildlife corridors, green wedges and green belts. The institutional arrangements should be formalised by connecting all interest groups in water-related issues. Accessibility to watersides should be designed for all kinds of community. People should have accessibility to watersides facilitated by integrated public transport, valley trails, formal walkways linking the city’s green infrastructure by overcoming the barriers often presented by road and rail corridors. Watersides should also be psychologically accessible to ethnic groups and all sectors of society, including the disabled, children, and elderly people by removing the threat of vandalism. The Usability of watersides should be able to support a mix of public and private uses that are primarily water-related and permit public access, use, and enjoyment of the water’s edge. Revitalisation should provide a local balance of employment and residential opportunities, and minimise conflicts with adjacent or existing communities. In terms of waterside engineering, the design, use, and management of waterside places should enhance safety and minimise risks caused by flooding and erosion. The Diversity of waterside uses and the environment should not only stimulate various patterns of land use, but also add to the diversity of experiences and settings in both the built and natural environment. The mix of land uses and facilities for competing public demands within environmental limits should be balanced between: public and private; urban and rural; regional and local; residential and recreational; industrial and commercial; built and natural environments; large- and small-scale; active and passive; busy and quiet; and free and user-pay. Affordability enables the waterside to belong to every group of society. In economic terms, this means there must be a balance of affordable recreation opportunities and a mix of housing types to allow in people of all income levels. For the developer, waterside projects might be more affordable when there is co-ordination of activities and sharing of resources. Additionally, a healthy environment may be a more productive setting for economic activities. 5 These nine principles for revitalising waterside are modified from Kim (1998) and Royal Commission on the Future of the Toronto Waterfront (1990). 29 Chapter Two: Governance Issues in Waterside Revitalisation Attractiveness can bring people into the waterside and make it a place to enjoy. The natural attractiveness of the waterside includes water, wildlife and green space. However, other land uses of watersides should also be attractive to the public. Open space, waterside restaurants, and shopping are desirable aspects, and can be followed by large-scale developments. Design and landscaping should protect, enhance, and create distinctive and memorable places along the waterside. Stewardship within waterside communities is one of the most important factors in revitalising watersides. This is because communities are also users, maintainers and polluters. Undoubtedly, the people who live, work or use watersides can maintain and continue to revitalise watersides. They should be managed by stewardship, and most communities should be able to be involved in the waterside revitalisation. Therefore, local communities are able to value their waterside with their own vision rather than that of others. Moreover, involving community volunteers is cost-effective in developing and managing watersides. These nine principles in relation to elements of an ecosystem approach are illustrated in Figure 2.4. For example, natural environment element of ecosystem may be associated with principles of cleanliness, conservation and connectivity; economy element may be tied up with usability, diversity and affordability; and society element may be inconsistent with accessibility, attractiveness and stewardship. However, they cannot be separated, and there should be an integrated and systematic approach to delivering all principles. 30 Chapter Two: Governance Issues in Waterside Revitalisation Figure 2.0.4 Ecosystem and Principles for Waterside Revitalisation Source: Kim and Batey (2001) 2.4.2 Institutional Arrangement for Waterside Revitalisation STAKEHOLDERS IN WATERSIDE REVITALISTAION A list of water-related interests has been developed by the National Rivers Authority (1993), and is presented in Table 2.5. Categories of water use are potable (drinking) water supply, industrial water supply, agriculture, flood control, thermal electric power generation, hydroelectric power generation, navigation, water-based recreation, fish and wildlife habitat, and water quality management. Not surprisingly, this set of waterside stakeholders is more likely to focus on water resource management that was the primary responsibility of the NRA. However, the NRA overlooked the importance of landward activities, such as landward regeneration projects and forestry. In relation to water uses, this research identifies waterside stakeholders in four categories6: governing bodies, waterside businesses, public interest groups, and residential (private) water users. These categories are adapted from Heathcote’s model (Heathcote, 1998) that includes government agencies, industrial water users, commercial shipping and fishing interests, residential (private) water users, public interest groups, and aboriginal communities. 6 31 Chapter Two: Governance Issues in Waterside Revitalisation Table 0.5 Water Use Categories in Catchment Planning Water Use Categories Potable (Drinking) Water Supply Industrial Water Supply Agriculture Flood Control Thermal Electric Power Generation Hydroelectric Power Generation Navigation Water-based Recreation Fish and Wildlife Habitat Water Quality Management Typical Uses Municipal water supply (surface or groundwater sources) Residential water supply (private wells) Process water supply Cooling waters Irrigation waters Livestock watering Milkhouse wash water Livestock housing wash water Impoundment of high flows for delayed release Construction of dams, reservoirs, levees, and channel protection Cooling waters Settling pond waters Water for pipe flushing and maintenance Impoundment of water for power generation Construction of dams and reservoirs Pumping and drawdown of water levels Recreational boating (e.g., sailing, canoeing, motor boat traffic) Commercial shipping Commercial navigation for tourism purposes (e.g., sightseeing) Recreational fishing Recreational boating and windsurfing Swimming Hiking Picnicking Nature enjoyment activities (e.g., bird-watching) Aesthetic enjoyment Aquatic and riparian habitats Protection of community structure Protection of rare and endangered species Protection of minimum flows for water quality preservation Low-flow augmentation from reservoirs Assimilation of waste discharges from municipalities and industries Assimilation of storm- and combined-sewer discharges Source: National Rivers Authority (1993) Governing bodies have a direct role in water use and decision-making about river basin management. These include government agencies, such as municipal governments and their public utilities, natural resources agencies, public health agencies, and agencies involved with shipping and navigation. These also include water companies and government agencies that oversee and regulate water-related activities, such as the Environment Agency Waterside Businesses are both land-based and water-based industries. In general, land-based industries are interested in obtaining water of adequate quality and quantity for industrial process and cooling water purposes. Water-based industries include commercial shipping and fisheries that concern about water level. This category also includes businesses that are not directly related to water uses but located 32 Chapter Two: Governance Issues in Waterside Revitalisation adjacent to rivers, lakes, or canals. These businesses concern adjacent waterside environments in terms of waste management and public relations. Waterside businesses are among the most straightforward to understand and relatively easy to list and characterise. However, there is potential for businesses to come into conflict with recreational water users (water sports and recreational fisheries), wildlife habitat preservation and local residents. Public interest groups are sometimes termed non-government organisations, NGOs (occasionally the acronym ENGO is used, for environmental non-governmental organisation). It is important to note that these groups do not necessarily reflect all or even a majority of public opinion on a given issue or watershed system. Often, they have strong and clearly stated agendas of their own. The expertise in these groups is a valuable adjunct to the planning process and many include perspectives and insights that have largely been ignored by conventional planning approaches. Residential (private) water users are the most numerous water users in most areas. Their primary concerns are usually the quality of water for consumption and water supply. Many also have an interest in recreational water-based activities such as swimming, boating, and nature enjoyment. Additionally, there are also property interests and strong links to valued local features in relation to water management practice. KEY ASPECTS FOR INSTITUTIONAL ARRANGEMENTS Dealing with waterside stakeholders, Schramm (1980) has emphasised the need for co-ordination and co-operation at local, regional, and national levels in waterside revitalisation. He developed the following general guidelines for institutional arrangement in river basin planning and management: 1. The institutional framework for the project must allow consideration of a wide range of alternatives to solve observed problems, including those that may be outside the specific responsibilities of planning bodies. 2. The planning agencies must have the expertise needed for multiple-objective planning and evaluation procedures, especially in economic, social, and environmental areas. 33 Chapter Two: Governance Issues in Waterside Revitalisation 3. The institutional framework must facilitate adaptation of the plan to meet changing national, regional, and local priorities. 4. The institutional framework must seek representation of all parties affected by the specific development plans and management. 5. The institutional framework must reward initiative and innovation among the members of the technical team and within co-operating agencies. 6. The technical team must be sufficiently free from day-to-day responsibilities so that they can concentrate on long-range planning and anticipation of future problems. 7. The institutions must have the capacity for learning and improving over time, including sufficient continuity over time and the ability to evaluate past programmes. 8. There must be sufficient authority within the institutional framework to enforce conformity of execution with construction and operating plans. 9. The institutional framework must be capable of guaranteeing an acceptable minimum level of professional performance by the technical team. 10. The plan implementation stage must include provisions for the timely and sufficient supply of needed services by other agencies, as well as provisions to assure continued functioning - i.e., operation, repair, and maintenance of the facilities and services provided. THE NEED FOR COLLABORATIVE PLANNING The background of the shift to the governance is the governing failures caused by the traditional model of government. In a theoretical perspective, Held (1987) emphasised the need for governance in relation to involvement of the state in the reproduction of the inequalities of everyday life; motions of political parties as appropriate structures for bridging the gap between state and society and the array of power centres which such parties and their leaders cannot reach; and conceptions of politics as governmental affairs and systems of power which negate this concept. By translating the notion of governance to waterside revitalisation, Westley (1995) points out the fact that no one organisation, even in the case of the least jurisdictionally complex ecosystem, can solve the problems of ecosystem management unilaterally. 34 Chapter Two: Governance Issues in Waterside Revitalisation Watersides have a considerable number of stakeholders including: public sector such as central government, local governments and governmental agencies; private sector such as water-based industries but also waterside adjacent businesses; voluntary sector including numerous public interest groups in a wider perspective; and the general public as water users. It is important to allow consideration of a wider range of stakeholders in revitalising watersides and to achieve multiple objectives to meet the nine principles of waterside revitalisation: cleanliness; conservation; connectivity; accessibility; usability; diversity; affordability; attractiveness; and stewardship. The need for integration between stakeholders in watersides has been discussed since the 1970s. It is now clear that waterside environments involve diverse interests and actors but also close interaction between them. Therefore, there is the need for a collaborative planning approach in order to implement integrated waterside revitalisation. 2.5 Conclusion This chapter has explored the changes in governance in modern society in responding to the changes of social-political environments and its influence on waterside revitalisation in the UK. As an attempt to conceptualise governance, this chapter characterised governance as dynamic, complex and diverse. Together with these characteristics of governance, this research also introduced the four types of planning style: the rational/technical or bureaucratic model; the political influence model; the ideological model; and the collaborative planning model. Additionally, the three modes of governance have been discussed: hierarchies; markets; and networks. Through the periodical evaluation of governance in the UK, particularly focused on environmental planning and waterside issues, it has been suggested that modern society requires collaborative planning rather than a bureaucratic planning approach. It has been argued that the modern information-based society deserves a notion of governance that involves complexity, dynamics and diversity. Although the emphasis of governance is on a collaborative planning model, it is essential to remember that the collaborative planning model is not always suitable for all planning activities. The concept of governance suggests that a certain political situation and problem can be solved by a certain planning style (or combination of planning styles). Therefore the 35 Chapter Two: Governance Issues in Waterside Revitalisation challenge is to find a suitable institutional arrangement in responding to a particular political environment. Social and political environments of waterside revitalisation echo the trend towards governance. Waterside issues emphasise the need for wider stakeholder involvements and integration between multiple objectives to be achieved. As it engages diverse interests and interdependence between actors, it is evident that there is the need for a collaborative planning approach in revitalising watersides. Networking and bargaining become valuable planning skills for the collaborative approach. The collaborative planning model has been seen as a new form of governance model to tackle problems caused by the fragmentary approach of traditional planning practice. 36 Chapter Three: Collaborative Planning and Partnership Instruments Chapter Three: Collaborative Planning and Partnership Instruments 37 Chapter Three: Collaborative Planning and Partnership Instruments 3.1 Introduction This chapter acknowledges that a collaborative style of planning is needed in revitalising watersides, and explores the notion of collaborative planning in theory and practice. This chapter is structured to explore the nature of collaborative planning, collaborative planning in practice, and an instrument for collaborative planning. The chapter also explores the nature of the partnership approach, recognising an implicit assumption that the partnership approach is a possible institutional arrangement for a collaborative planning model. 3.2 Collaborative Planning Theory 3.2.1 Background to Collaborative Planning Theory The basis of the collaborative planning concept is from communicative rationality as articulated by Habermas who published ‘Theorie des Kommunikativen Handelns, Band I: Handlungsrationalitat und gesellschaftliche Rationalisierung (Habermas, 1981)’ in 19817. There have been various interpretations of communicative rationality as a basis for planning over the last two decades. When Habermas’ communicative philosophy is translated to planning theory, a number of the terms have been used in describing the new concept; for example, ‘communicative planning (Forester, 1989)’, ‘argumentative planning (Forester, 1993)’, ‘planning through debate (Healey, 1992a)’, ‘inclusionary discourse (Healey, 1994)’, ‘collaborative planning (Healey, 1997)’, ‘co-operative management regime (Glasbergen, 1998)’ and ‘deliberative planning (Forester, 1999)’. This diversity has arisen partly because collaborative planning is an evolution of theoretical thinking, but it is also due to significant differences between the theoretical bases of different forms of the collaborative approach. It also shows that theories around collaborative planning are those developed to describe the new form of social phenomenon that can be found in all parts of modern society rather than to guide the novel form of governance. Tewdwr-Jones and Allmendinger (1998) argue that collaborative planning is not so much a theory, rather it could be described as a ‘life view’ based on a participatory perspective of democracy and a dislike –or at least a 38 Chapter Three: Collaborative Planning and Partnership Instruments grave suspicion – of free-market economies8. This ambiguity concerning the mixture of these three components – evolution, difference and description – is particularly problematic when the theory is translated to the practice of planning. Two main approaches to collaborative planning have been developed by John Forester (1989; 1993; 1996; and 1999) and by Patsy Healey (1992a; 1992b; 1993; 1994; 1997; 1998a; and 1998b). The difference between the two approaches not only reflects different personal understandings but also reflects the different experiences and focus of each author. Forester emphasises the US with its fragmented planning framework that relies on more informal negotiation and Healey puts the emphasis on experience of more formal arenas for mediation typical of the UK system. Healey’s collaborative planning is more concerned with the transformative influence upon existing structure (in the institutional sense) while Forester focuses more on agency and the mechanisms and direct outcomes of inter-personal relations9. As this research involves investigation of planning practice in the UK through the institutional approach, the term ‘collaborative planning’ is used here. 3.2.2 The Concept of Collaborative Planning DEFINITION OF COLLABORATIVE PLANNING The collaborative planning approach is one where multiple stakeholders representing different interests work together through face-to-face dialogues to help decide what the issues are and what to do about them. Patsy Healey has advanced the main components of a collaborative approach to planning (Table 3.1). Collaboration involves reciprocity and synergy. Each player brings something that may help other players and each has resources that others need and they jointly search for actions and strategies that none could achieve alone. Thus collaborative planning deals with both diversity of players and interdependence. A collaborative approach to planning can be time consuming, but it has the advantage that it may be the only way to develop a It was translated as ‘The Theory of Communicative Action, Volume 1: Reason and the Rationalization of Society (Habermas, 1984)’ in 1984. 8 The basis of the demonised instrumental rationality. 9 For a more detailed discussion, see Allmendinger (Forthcoming), Healey (1997) and Tewdwr-Jones and Allmendinger (1998). 7 39 Chapter Three: Collaborative Planning and Partnership Instruments collective vision on which players can act without central direction or control, and the only way to resolve some conflicts (Innes and Gruber, 1999). Table 3.0.1 The Main Components of a Collaborative Planning Main Components of Collaborative Planning 1. a recognition that all forms of knowledge are socially constructed; and that the knowledge of science and the techniques of experts are not as different from ‘practical reasoning’ as the instrumental rationalists had claimed. 2. a recognition that the development and communication of knowledge and reasoning take many forms, from rational systematic analysis, to storytelling, and expressive statements, in words, pictures or sound. 3. a recognition, as a result, of the social context within which individuals form interests; individuals thus do not arrive at their ‘preferences’ independently, but learn about their views in social contexts and through interaction. 4. a recognition that, in contemporary life, people have diverse interests and expectations, and that relations of power have the potential to oppress and dominate not merely through the distribution of material resources, but through the finegrain of taken-for-granted assumptions and practices. 5. a realisation that public policies which are concerned with managing co-existence in shared spaces which seek to be efficient, effective and accountable to all those with a ‘stake’ in a place need to draw upon, and spread ownership of, the above range of knowledge and reasoning. 6. a realisation that this leads away from competitive interest bargaining towards collaborative consensus-building and that, through such consensus-building practices, organising ideas can be developed and shared which have the capacity to endure, to co-ordinate actions by different agents, and to transform ways of organising and ways of knowing in significant ways, in other words, to build cultures. 7. a realisation that, in this way, planning work is both embedded in its context of social relations through these day to day practices, and has a capacity to challenge and change these relations through the approach to these practices; context and practice are not therefore separated but socially constituted together. Source: Adapted from Healey (1993; and 1997) Collaborative planning emphasises networks as a mode of governance more than the other modes, hierarchies and markets. There is evidence that where networks exist, broadly based collaborative planning forms can develop rapidly (Healey et al. 1997). In network forms of resource allocation, individual units exist not by themselves, but in relation to other units (Powell, 1991). The network mode of governance arises from 40 Chapter Three: Collaborative Planning and Partnership Instruments a view that actors are able to identify complementary interests. Therefore, the development of interdependent relationships based on trust, loyalty and reciprocity enables the bringing together of all stakeholders on an equal basis. One of the most significant advantages of networks is that they allow interactive communication between stakeholders, considering communication is the most important task in collaborative planning. Powell (1991) has indicated that the most useful information is rarely that which flows down the formal chain of command in an organisation (hierarchy mode), or that which can be inferred from shifting price signals (market mode). Information passed through networks is ‘thicker’ than information obtained in the market, and ‘freer’ than that communicated in a hierarchy. Therefore, knowledge and information can flow through networks to implement their common purpose (Thompson et al. 1991), and mutual learning and development of skills between stakeholders can be encouraged. It is now clear that collaborative activities can be developed and maintained through the network mode of governance. ADVANTAGES OF COLLABORATIVE PLANNING Advantages and the need of collaborative planning approaches that are described in a range of literature reflect the notion of a collaborative approach, reciprocity and synergy. By adapting a list developed by James Meadowcroft (1998) who focuses especially on the area of environmental management (which is the focus of this research) the advantages of collaborative approaches can be summarised in four aspects. First, a collaborative approach provides a structured framework for encouraging pluralist inputs to policy-making. This is particularly important in the area of environmental management where there is a complexity of the interests. It is clear that no one party or narrow grouping of parties can resolve disputes successfully, and a wide range of representation encourages more effective policy-making. As it is almost impossible to process policy-making with inclusive involvement from all interest groups in practice, a collaborative framework is required to allow that a limited number of representative groups can collaborate in policy-making and its implementation. 41 Chapter Three: Collaborative Planning and Partnership Instruments Second, a collaborative approach provides a mechanism for building consensus and more especially for transforming interests. As participants explore the problems and search for possible solutions together, they gain mutual understanding of each other’s interests. This interaction leads to an interactive learning among participant groups by engaging with each other within a structured framework in a process of defining problems, identifying solutions and initiating practical reform (Glasbergen, 1996). Third, collaborative approaches are flexible. They can be adapted to different circumstances and applied in different contexts. It is particularly true when a framework for collaborative efforts can be established in a piecemeal-based approach as different problem areas can be identified. Additionally, flexibility enables a framework to be established that is responsive to the changes of political and economic environments. Flexibility also exists in relation to the variety of participants, the decision-making framework, the management time frame, and the implementation procedure. Fourth, collaborative approaches have potential to generate more stable and legitimate policy outcomes. Because a considerable number of interest groups are involved in a process of policy-making, there may be the relative openness and transparency of the process. Meadowcroft (1998) pointed out that many relevant groups are involved in concluding and enforcing an agreed solution set, and thus policies may appear more authoritative in the eyes of concerned publics. These relative openness and transparency of process may increase confidence in policy continuity and public acceptability of proposed policies. LIMITATIONS OF COLLABORATIVE PLANNING Collaborative planning has, however, raised questions about how common values can be forged and applied in a field of differences and power plays due to its idealism and utopianism (Tewdwr-Jones and Allmendinger, 1998). These emphasise three sets of issues in particular relation to the design of practice10. The first issue is related to the construction of collaborative bodies. There is an assumption that all stakeholders need to be included in the collaborative planning 10 See especially Healey (1997; 1998a; and 1998b), Innes and Booher (1999c), Tewdwr-Jones and Allmendinger (1998) and Meadowcroft (1998). 42 Chapter Three: Collaborative Planning and Partnership Instruments process. This is essential to ensure that a discussion is well informed about the positions and perspectives of the various parties. However, it is not clear who establishes collaborative bodies, and how all stakeholders sharing a common purpose can be identified and encouraged to get involved (Healey, 1998b). The second set of issues is related to the dynamics of the collaborative process. This is mainly because interactive networks are difficult to establish in the tradition of planning and political environment where hierarchies and markets are dominant. At the heart of this argument is the observation that real world politics is not about negotiation among equals, but power-centred interaction. Therefore, powerful actors like state agencies, bureaucracies, business federations and multinationals can be expected to dominate such collaborative bodies. There are also difficulties in communication between a considerable number of players. This is mainly because of the limited representation caused by diverse counterparts, technical complexity and views of absent parties (Laws, 1999). Meadowcroft (1998) argues that such groupbased processes inevitably undermine genuine democratic government by transferring important decisions away from ‘responsible officials’ into the hands of ‘pressure group cartels’. The third issue is the effectiveness of collaborative outcomes. The process of collaboration itself is a positive outcome by developing a shared vision in a complex policy and encouraging mutual learning. However, there are two questions can be asked: What guarantee is there that the outcomes that are ‘agreed’ really will address adequately the grave social, economic and environmental problems they are intended to solve? Will not the negotiation process consume substantial resources of time and energy, in order to produce a ‘lowest common denominator’ policy? Although the outcomes of collaborative approaches are supposed to produce win-win situations for all participants, there will always be winners and losers in such a politicised arena as planning. Ideal discourses do not have a time limit, but planning discourses do have (Reuter, 1999). Moreover, agreement between participants on the benefits of a particular polity is only successful for that particular policy: it does not 43 Chapter Three: Collaborative Planning and Partnership Instruments mean that the same participants will readily agree to new forms of practices or work for policy-making (Tewdwr-Jones and Allmendinger, 1998). 3.2.3 Collaborative Planning in Practice PRAGMATIC MOTIVATIONS TOWARDS COLLABORATIONS As discussed earlier, collaborative planning brings advantages to the planning activities in modern society. In many practical situations, inter-organisational theory identifies the pragmatic reasons for organisational collaborations. A review of the literature on inter-organisational theories provides the following aspects that motivate inter-organisational collaboration: common purpose; resource dependency; legal or regulatory requirements; and legitimacy. Each of the determinants may be a separate and sufficient cause for collaboration. However, the decision to collaborate with other organisations is usually based on a combination of multiple determinants. Firstly, pursuing common purpose is a widespread motivator influencing interorganisational collaboration. When organisations recognise some mutual need or purpose, and organisational domains are not sensitive issues, inter-organisational collaboration becomes more likely (Schermerhorn, 1975). Oliver (1990) determines ‘reciprocity’ as a critical contingency that motivates organisations to collaborate in order to pursue common or mutually beneficial goals and interests. Moreover, interdependence between organisations is also emphasised, as the mutual dependence is created when organisations in different sectors need resources and services from each other. Organisations choose to collaborate when they realise the interdependence of their goals, and increased interdependencies lead to a greater need for intra- and inter-organisational collaborations (Mulford and Rogers, 1982; and Owen, 1998). Secondly, resource dependency induces organisations to seek out or be receptive to inter-organisational collaborations (Schermerhorn, 1975; and Weiss, 1987). Halpert (1982) argues that an organisation may voluntarily collaborate when faced with the threat of resource loss among other things (i.e. autonomy, and task and power domains) as a result of prevailing market and environmental conditions. Resource dependency relationships may cause environmental uncertainty (Borys and Jemison, 1989; Provan, 1982). Collaboration helps organisations forestall, forecast, or absorb uncertainty and achieve an orderly, reliable pattern of resource flows and exchanges. 44 Chapter Three: Collaborative Planning and Partnership Instruments However, Oliver (1990) points out that resource uncertainty may prompt organisations to try to exert power, influence, or control over other organisations that control their required scarce resources. Thirdly, organisations sometimes co-operate in order to meet necessary legal or regulatory requirements that are mandates from higher authorities (Oliver, 1990; and Weiss, 1987). When a powerful force from external organisations demands collaboration it is more likely to happen (Schermerhorn, 1975). However, Weiss (1987) argues that legal requirements may be too weak to overcome the obstacles to co-operation, if they stand alone without the reinforcement of political consensus, standard procedures, pre-existing relationships, systematic enforcement or shared moral codes. Finally, organisations seek to increase their legitimacy to improve their reputation, image, prestige, or to justify their activities or outputs in their institutional environment. This encourages organisations to enter an inter-organisational relation (Schermerhorn, 1975). Weiss (1987) believes that satisfying norms and values and obtaining political advantage are motivations for public agencies to collaborate. IMPLEMENTING COLLABORATIVE PLANNING The major concern in collaborative planning theory in recent years has been to develop a framework for applying the theory to practice. Patsy Healey (1997: pp268281) sets out four parameters of the institutional design for a collaborative form of policy development and delivery: stakeholders and arenas; routines of organising and styles of discussion; making policy discourses; and maintaining consensus. Getting started: facilitators, stakeholders and arenas A key task in this stage is to identify the stakeholders of the issue and establish an ‘institutional place’ with funding arrangement. Existing political and administrative procedures may be part of the communication problem through their masking of power relations and distorted communication. However, they can be changed when there is the capacity to ‘read the cracks’ in the power relations, to see the opportunities for ‘doing things differently’, and to be able to widen a crack into a real 45 Chapter Three: Collaborative Planning and Partnership Instruments potential for change. In this context, initiators have a critical responsibility for this opening up stage. Routines and styles of discussion ‘Opening out’ discussions to explore the identified problems enable learning about each other’s interests. Healey identifies three particular aspects of this process that require attention in terms of managing meetings. First is the style of discussion that ensures everyone has a voice and is heard through sensitivity to cultural differences, room arrangements, who speaks when and how. Second is the language that each participant uses that gives respect to each other while avoiding ambiguous imagery or misleading statements. Third is the representation, which refers to the different ways in which participants are ‘called up’ to speak and to prevent those ‘not present’ from being ‘absent’ from the discussion. Making policy discourses Discussions in conventional strategic planning exercises are translated into and filtered through the technical planning arena. This structured analytical framework translates a person’s speech into a ‘point’. However, discussions in a process of collaborative approaches need to be less technical, much richer and more widely shared to allow for different views to be maintained. If so, as Healey points out, how can a strategy emerge from such an open process? The answer is not clear. Nonetheless, it appears to rely on a collective decision-making process that does not ‘close off’ options but works through different scenarios and their consequences. Maintaining the consensus Effective consensus building is based on clear understanding of what a strategy means and the reason for it. A collaborative process should aim to evolve participants’ activities flexibly, not to control and direct what they do. As new participants emerge and situations change then the more formalised institutional arrangements become useful in enforcing the consensus. 46 Chapter Three: Collaborative Planning and Partnership Instruments OUTCOMES OF COLLABORATIVE APPROACHES Consensus building focuses on a process that individuals presenting differing interests engage in long-term, face-to-face discussions, seeking agreement on strategies, plans, policies and actions. Recognising that consensus building is a broad term encompassing many types of collaborative efforts, Innes and Booher (1999b) develop a framework for potential outcomes of collaborative approaches (Table 3.2). Outcomes of consensus building are not just the productions of agreed strategies. They argue that some of outcomes are direct effects that are immediately identifiable at the end of the project (first order effects), for example high-quality agreement and innovative strategies. These may also include social capital (trust and relationships), intellectual capital (mutual understanding) and political capital (ability to work together for common purpose). However, others may not be evident until some time later (second and third order effects). It is not necessary for every outcome criterion to be achieved to have a successful consensus building, as one or more criteria of the outcomes may be particularly important in responding to the different political and economic circumstances of the individual cases. Table 3.0.2 Potential Outcomes of Consensus Building First Order Effects Social Capital: Trust, Relationships Intellectual Capital: Mutual Understanding, Shared Problem Frames, Agreed Upon Data Second Order Effects Third Order Effects New Partnerships New Collaborations Co-ordination and Joint Action More Coevolution, Less Destructive Conflict Joint Learning Extends Into the Community Implementation of Agreements Political Capital: Ability to Work Together for Agreed Changes in Practices Ends Changes in Perceptions High-Quality Agreements Innovative Strategies Results on the Ground: Adaptation of Cities, Regions, Resources, Services New Institutions New Norms and Heuristics New Discourses Source: Innes and Booher (1999b: p419) 47 Chapter Three: Collaborative Planning and Partnership Instruments 3.3 Instrument for Collaborative Planning: Partnerships The arguments in the face of power in planning practice might be taken to suggest that ‘government’ (which can enforce compliance) is more reliable rather than ‘negotiation’ in delivering policy goals. But this has a set of presumptions: 1) government already understands the problems; 2) government can decide how to distribute the burdens of adjustment; and 3) government is able to implement solutions without the co-operation of other external planning bodies. However, it is simply not true. Meadowcroft (1998) argues that it can be only achieved through engagement with groups representing different aspects of an issue and various political dimensions of a problem. In this context, a hypothesis in this thesis is that a partnership approach may be a suitable for instrument implementing collaborative planning in conjunction with multiple actors in practice. 3.3.1 Partnerships towards Collaborative Planning A DEFINITION OF PARTNERSHIP Although it is evident that a partnership instrument is needed for the implementation of collaborative planning, there are arguments that the partnership has been dismissed as ‘containing a high level of ambiguity’ (MacKintosh, 1992) and ‘a meaningless concept’ (Lawless, 1991). This is partly because of its loose application to a wide variety of policy initiatives by both advocates and critics (Bailey, 1995). As Lawless points out, ‘there is no legal definition of partnership, nor is there anything we can call the “typical” partnership’ (Lawless, 1991). This is because many partnerships emerge spontaneously from the need to progress. Moreover, theoretical frameworks for understanding partnerships are not well developed (MacKintosh, 1992). In this research a partnership has been defined as a coalition of different organisations in order to achieve a common purpose and shared vision of a defined area. An effective partnership cannot be dominated by any of its member organisations in decision-making, and the existence of the partnership does not affect the statutory powers and obligations of its member organisations. The term ‘different organisations’ distinguishes a partnership from a ‘network’; the latter is described as an individual based relationship (Table 3.3). In comparison to the networks, 48 Chapter Three: Collaborative Planning and Partnership Instruments partnerships focus on organisational relationships based on formal agreement within a clearly defined boundary. There is also a moral dimension that distinguishes partnerships in town planning from business collaboration in the market place. This is the aspiration to further public interests rather than private gain. Table 3.0.3 The Features of Networks and Partnerships Network Partnership Focus Individual relationships Organisational relationships Motivation Voluntaristic Voluntaristic or imposed Boundary Indistinct Clear Composition Fluid Stable Membership Defined by self and/or others Defined by formal agreement Formalisation Low High Source: Lowndes et al. (1997) A common structure of partnerships is illustrated in Figure 3.1. A partnership, service provider, delivers its programme through a range of member partners that may include public/private sectors, professional services and user groups. In order to coordinate the overall partnership activities, a facilitating body is needed. This facilitating body is usually in a form of a committee or working group involving representatives from member partners. When a partnership involves a considerable number of representatives, the facilitating body may be divided into several subgroups. 49 Chapter Three: Collaborative Planning and Partnership Instruments Figure 3.0.1 A Common Structure of Partnerships Provider Facilitating Body Private sector Public sector Professional services User group Service Source: Muir and Rance (1995: p128) The definition of partnership in this research is intended to indicate not only urban regeneration partnerships but also social and environmental partnerships. The definition emphasises that a partnership provides the basis for a collaborative approach by bringing together stakeholders who are working for a common purpose. However, the partnership approach toward collaborative planning in a real-life context is more complex and abstruse. THE RISE OF THE PARTNERSHIP APPROACH The apparent and changing nature of the partnership approach must be seen in line with the changes in political, economic and social environments in the UK. As discussed earlier, the fundamental changes that are apparent in relation to partnership working are economic restructuring and the centralisation of state power during the late 1970s and into the 1980s11. Economic decline and growing levels of unemployment brought major political changes, such as the centralisation and privatisation of urban policy in the 1980s (Bailey, 1995; and Boyle, 1993). Those are closely associated with Thatcherism shifting the balance of power between central and local government through diluting the powers of the big Labour-controlled Metropolitan authorities (Report of the 11 See Table 2.3 ‘The Trend of Governance in the UK, in Chapter 2. 50 Chapter Three: Collaborative Planning and Partnership Instruments Commission for Social Justice, 1994). Privatisation affected in particular the public utilities of greatest importance for planning and the development of land, such as gas, water and electricity, and later, much of transport (Davies, 1998). Powers and finance of local government had gradually moved to central government. Major services, which were under local government in the 1970s, such as strategic planning, transport, education and housing, were taken over by central government. These services have transferred to central government departments, quangos (quasiautonomous national government organisations) or special agencies accountable to central government. As Bailey (1995) argues, the creation of Urban Development Corporations (UDCs) is the best example of the increased government centralisation by engaging the private sector. As the UDCs were designed to exclude local authorities, the UDCs forged a new exclusive alliance between central government and major private property developers. As the leadership of local government was taken over by the central government, local authorities sought new institutional arrangements that could increase their influence and the leverage with limited funds and resources. Local authorities have regarded partnerships as one way in which these two objectives could be achieved (Bailey, 1995). Since the early 1990s, local authorities have increasingly welcomed the need for partnership, and the partnership approach has been a more acceptable part of government policy. Local authorities recognised that their position has changed from that of a passive service provider to being an ‘enabler’, leading co-ordination of new policies and strategies for economic development in partnership with other agencies (Keating, 1991). Many local authorities had also learnt how to operate a plan-led system in a market economy (Davies, 1998). Apart from the need for partnerships from the viewpoint of local authorities, partnerships have arguably been seen as an institutional arrangement leading to synergy12 that is a possible solution to tackling complex urban problems. Many researchers, such as Shields (1995), argue that the contemporary urban environments are variegated so that there is the need for multi-dimensional approach, and such changes have been accelerated by globalisation (Amin and Graham, 1997). There is 12 Synergy means that the whole is being greater than the sum of the parts. Working together in developing and implementing a common strategy can increase effort and effectiveness, utilise local knowledge, and bring to bear the skills and expertise of all sectors (Haughton and Whitney, 1989). 51 Chapter Three: Collaborative Planning and Partnership Instruments now a widespread acknowledgement that urban problems are no longer solvable by traditional state intervention and agencies. The proposition is simply that complex problems demand complex agencies to solve them, as Newman and Verpraet stressed, and they add: Partnership processes seem well suited to this restructuring of cities, by integrating capital, leading sectors and favoured social groups in specific locations. In addition to this vertical integration of projects, partnerships also fragment decision-making across space and can be argued to be better suited to such selective restructuring than older forms of territorial management. We support the view that there is a direct link between socially and economically fragmented cities and new forms of governance. (Newman and Verpraet, 1999: p488) It seems that partnerships are widely accepted in the practice of planning as a particular instrument for tackling complex urban problems caused by the traditional fragmentary governing structure. It is now clear that “a concern with partnerships is best situated in the context of these broader trends [challenge of collective action] in governing and public management” (Stoker, 1997: p35). Partnerships are consequently recognised as a possible service delivery method for collaborative planning style that emphasises co-operation and co-ordination in modern societies. Partnerships are, however, one of many possible instruments that a government would employ in order to achieve its policy goals. There is, then, anther question that may be asked. Why might the partnership approach be chosen as a particular instrument for collaborative planning over all the others? PARTNERSHIP INSTRUMENTS FOR COLLABORATIVE PLANNING To answer this question, a considerable amount of research has been focused on theorising the characteristics of partnerships by distinguishing from other forms of public organisations. MacKintosh (1992) has established three characteristics of the partnership approach13: 13 Her work has been developed further by other researchers, for example Bailey (1994; and 1995) and Hastings (1996). 52 Chapter Three: Collaborative Planning and Partnership Instruments synergy, where more can be achieved by two or more sectors working together than separately; transformation, which is a process whereby partners seek to change or challenge the aims and operating cultures of other partners; and budget enlargement, which assumes that a primary reason why organisations form partnerships is to extract additional resources from other parties. In line with these, the following set of characteristics of the partnership instrument have been identified for a more comprehensive explanation of the reason for making partnerships desirable in the collaborative model. Firstly, partnerships may produce additional assets, skills and powers through synergy. Hastings (1996) argues that added value from sharing resources and from joint efforts of agencies may increase effectiveness or efficiency of policy outcomes. The principle of synergy, which is the essence of partnerships, reinforces the point that a partnership approach is a desirable instrument for the collaborative model. Another argument related to synergy is that partnerships appear to involve less government coercion than do other possible modes of public sector intervention (Woodside, 1986). Partnerships are more likely to be voluntary agreements between the several actors, making them less coercive than an attempt on the part of government to achieve the same goals through regulatory activities or direct public provision of services (Peters, 1997). Considering the principle of subsidiarity14 has been emphasised, especially in European regions (Armstrong, 1993), public perception is a crucial element for any instrument of modern governance. In partnerships, the public sense of lower levels of coercion may be more important than any other public organisations (Peters, 1997). This may result in wider involvement from various interests in decision-making, and this is a fundamental principle of the collaborative model. Secondly, mutual transformation is the outcome that is modified through negotiation. Partnerships are arenas of bargaining, lobbying and negotiation about purpose and objectives, and broad parameters of agreement need to be established quickly if results are to be achieved (Bailey, 1995). Therefore partnerships may lead to quicker “Subsidiarity asserts that no responsibility should be located at a higher level than is necessary” (DETR, 1999: p12). 14 53 Chapter Three: Collaborative Planning and Partnership Instruments consensus building between partners than other forms of public organisation so as to achieve the common goal quickly. Through this collaborative process, as Peters (1997) argues, partnerships enable programmes to escape from the political and bureaucratic processes that might cause slow progress on decision-making or make a programme impossible to implement. In the bureaucratic process, significant legal restraints on the procedures of programmes are important parts of implementing programmes. In a partnership arrangement, however, those procedural demands can be loosened substantially, and quicker and possibly more effective decisions can be made. Partnerships may be able to evade unwanted controls much more readily than the manager of a ‘normal’ public organisation. Therefore, the partnership may provide an executive capacity for collaborative efforts that could not be achieved under political and bureaucratic processes. Thirdly, budget enlargement may secure more accessible resources by building commitment through leverage (Brindley et al. 1989). Partnerships can be costeffective when compared to other possible means of achieving the same goals. This means that the cost of providing the same service will be less for each side of the arrangement than it would if it were providing the service alone. Moreover, partnerships can be a useful tool through which to gain access to the resources and skills of other agencies (Hutchinson, 1995). Evidence of partnership formation is required notably in order to bid for funds from both central government and European Union resources (Coulson, 1997; Painter and with Clarence, 2001). 3.3.2 Conceptualising Partnerships MODES OF GOVERNANCE As discussed earlier, a partnership instrument is relatively desirable for implementing collaborative approaches. Although MacKintosh’s work is helpful in understanding the characteristics of partnership, it has limitations in describing how a partnership works in a real-life context. To develop a more reliable framework for the partnership approach, this research essentially focuses on modes of governance, which were discussed in Section 2.2.3, Chapter 2. 54 Chapter Three: Collaborative Planning and Partnership Instruments In the practice of planning, a particular set of institutional arrangements may be associated with a variety of modes of governance, and it includes partnerships. As a simple explanation, partnerships possess a combination of three modes of governance, markets, hierarchies and networks. Although all three modes of governance are playing important roles, partnerships have a particularly affinity with network modes of governance (Lowndes and Skelcher, 1998). This is because partnerships are based on synergy and transformation and emphasise co-operation between actors. However, market and hierarchy modes of governance are also important in terms of the budget enlargement of partnerships. Figure 3.2 illustrates a concept of partnership instrument in relation to modes of governance. In conventional planning exercises, the inter-organisational relationship is rather based on hierarchies (central-local governments) and markets (business collaboration). This is because network modes tend to be limited within a single organisation (‘organisational unit’ in Figure 3.2). Once a partnership is established, a network mode of governance can be easily developed between different organisations within a partnership boundary. Hierarchies in the partnerships may establish more formalised institutional arrangements. Markets lead to budget enlargement of the partnerships. Networks enable collaboration between different organisational units. 55 Chapter Three: Collaborative Planning and Partnership Instruments Figure 3.0.2 A Concept of Partnership: Markets, Hierarchies and Networks Source: Author A TYPOLOGY OF PARTNERSHIPS There are a considerable number of different kinds of partnership typology (Bailey, 1995; Foley and Hutchinson, 1994; RTPI, 1998). Among those, the work of Bailey (1995) is recognised as a relatively comprehensive set, and can be seen in Table 3.4. He has identified six different types of partnership arrangements (development partnership; development trust; joint agreement, coalition and company; promotional partnership; agency partnership; and strategy partnership) based on four variables (mobilisation; area of coverage; range of partners; and remit). 56 Chapter Three: Collaborative Planning and Partnership Instruments Table 3.0.4 A Typology of Partnership: The Work of Nick Bailey Type Development Mobilisation Locally Area of coverage Single site or small area, e.g. town centre Development trust Locally Neighbourhood Joint agreement, coalition, company Locally but may be in response to national policy Clearly defined area for regeneration Promotional Locally, e.g. by Chamber of Commerce District or citywide Agency Nationally based on legislative powers Regional, county, local Urban, or subregional Strategic sub-regional, metropolitan Range of partners Private developer, housing associations, local authority Community-based with LA & other representatives Public, private, and sometimes voluntary Private sector-led. Sponsored by Chamber of Commerce or development agency Public sector sponsored with private sector appointees All sectors Remit Joint development to mutual advantage Community-based regeneration Preparation of formal/ informal strategy. Implementation often through third parties. Place marketing, promotion of growth and investment Terms of reference from sponsoring agency Determining broad strategy for growth & development & accessing EU funds Source: Adapted from Bailey (1995) Although his work helps to understand the different types of partnership currently in existence, there is still duplication between categories and areas that the categories cannot cover. For example, there is no clear category that associates with nationally based environmental partnerships such as the Urban Wildlife Partnership15. This kind of partnership is based nationally and locally and aims to work for nature conservation in a wider spectrum rather than to benefit a particular local area. This is partly because the Bailey’s work tends to focus on partnerships that involve economic regeneration, but it is mainly due to the fluid and ambiguous nature of partnerships. All partnerships operate differently in practice. These are influenced by the geographical location in which they operate, the nature of the activities they undertake, and their membership and organisational structure (RTPI, 1998). 15 The Urban Wildlife Partnership was founded in 1985 to create a better future for wildlife and people in towns and cities throughout the UK. The Partnership is a network of urban wildlife groups, Wildlife Trusts, Local Authorities, Groundwork Trusts, Community Groups, Community Forests and other local and regional environmental organisations in the UK. 57 Chapter Three: Collaborative Planning and Partnership Instruments Therefore, it is almost impossible to establish a firm set of partnership types. Larger numbers of categories and variables do not guarantee a clearer typology. By recognising these arguments, this research establishes a simple typology of partnerships that broadly categorises two types of partnerships, collaborative partnerships and partial partnerships. These categories are essentially focused on the nature of governance (interdependence and diversity) and modes of governance (markets, networks and hierarchies). A collaborative partnership is basically an ideal model of partnership, which meets both prominent interdependence and diversity. In terms of modes of governance, a collaborative partnership should be able to represent and balance all modes of governance. Under the general concept of partnership, this research defines collaborative partnerships as those promoting development, which is compatible with and meets all the following criteria: 1. The need to bring together all interest groups involved in the development and work to their mutual benefit. 2. The need to establish an integrated vision that is accepted and understood by all who are involved. 3. The requirement to include the development process as a whole in order to inter-relate all elements, the natural environment, society and economy. The first criterion highlights the point that the structure of a collaborative partnership should enable the partners to work to their mutual benefit as equal partners. This emphasises balancing powers between partners who are involved throughout all modes of governance. The second criterion is to establish the interdependence so as to develop an integrated vision that emphasises the need for efficient, reliable information sharing between partners. The third criterion underlines diversity of governance in modern society, which requires a more holistic approach for sustainability leading to the harmonisation of economic, social and environmental decision-making (Kidd and Shaw, 2000). Partial partnerships are those that fail to satisfy one or more of above three criteria for the collaborative partnership definition. With reference to modes of governance, a partial partnership is one that is biased towards one or two modes of governance, so the implementation of partnership is not based on all three modes. For example, a 58 Chapter Three: Collaborative Planning and Partnership Instruments market mode of governance is dominant in ‘promotional partnerships (Bailey, 1995)’, which are initiated largely by private business interests. ‘Informal partnerships (RTPI, 1998)’ are characterised as informal groupings of members with similar interests that are mostly associated with network modes of governance. In the case of hierarchies, ‘joint committees (RTPI, 1998)’ may be an example. This type is a mechanism that can be used to develop partnerships working between local authorities under the powers conferred to them in S102 (iv) of the Local Government Act 1972. 3.3.3 A Life Cycle of Partnerships Despite a partnership having multiple modes of governance, the selection between modes of governance is a matter of practicality to meet particular political and economic circumstances that the partnership faces (Kickert et al. 1997). Consequently, it is assumed that different modes of governance may be required at different stages of the partnership life cycle. In line with this, Lowndes and Skelcher (1998) have identified a life cycle of partnerships based on contrasts between modes of governance, which typically has four stages (Table 3.5). These are pre-partnership collaboration, partnership creation and consolidation, partnership programme delivery, and partnership termination or succession16. The pre-partnership collaboration stage requires networking between stakeholders, which is rather based on informality and trust, and willingness to collaborate to achieve a common purpose. The partnership creation and consolidation stage needs to structure a hierarchical framework for formalised decision-making procedure, and requires a market approach to allocate funding for the partnership establishment. The partnership programme delivery stage requires a systematic co-ordination between hierarchies (regulation and supervision of contractors), markets (bids and management of expenditure programme) and networks (informal agreements to negotiate complexities of contracts). In the partnership termination and succession stage, networking is once more important to maintain the partnership’s commitment 16 The four stages of partnership life cycle, which are discussed in this section, draw heavily on the work of Lowndes and Skelcher (1998). However, their work tends to focus on public-private partnerships of urban regeneration projects at local level. Therefore, some contents have been modified to support a wider view of partnership definition in this research, which takes into account of social, economic, environmental and political contexts. 59 Chapter Three: Collaborative Planning and Partnership Instruments and encourage potential for a future collaboration after the termination of the partnership. Table 3.0.5 Networks, Markets and Hierarchies in a Partnership Life Cycle Stage in the Life Cycle Pre-partnership Collaboration Mode of Governance Networking between individuals/ organisations. Partnership Creation and Consolidation Hierarchy incorporating some organisations. Formalisation of authority in partnership board and associated staff. Partnership Programme Delivery Market mechanisms of tendering and contractual agreements. Regulation and supervision of contractors. Networking assists in production of bids and management of expenditure programme. Partnership Termination and Succession Networking between individuals/ organisations as means to maintain agency commitment, community involvement and staff employment. Relationship between Stakeholder Informality, trust and co-operation. Willingness to work together to achieve collective purpose. Differential resources result in emergence of inner and outer networks, with some actors becoming marginalised. Negotiation and contest over definition of membership and allocation of board seats. Disruption of network as informal balance of power codified. Informal systems and agreements are replaced by hierarchical structure with formalised procedures and decisions. Low co-operation between providers. Purchasers’ suspicion of over-selling by potential providers. Distinction between inner and outer network sharpens as partnership determines agreed bids and/ or fund allocation. Reliance on informal agreements within network to negotiate complexities of contracts. Emergence of trust-based contracting with some organisations. Uncertainty as network stability afforded by partnership comes to an end. Potential for new openness/ expansion of links. Trust and informality, with negotiation and contest concerning strategic role of partnership. Source: Adapted from Lowndes and Skelcher (1998) PRE-PARTNERSHIP COLLABORATION Pre-partnership collaboration is characterised by informality and a stress on personal relationships based on network modes of governance. The quality of relationships is linked to the level of trust between actors and the extent to which interaction is seen as leading to mutual benefit. The expectation of mutual benefit is seen as crucial in pre-partnership collaboration. When there is a greater trust, a wider group of individuals tend to be involved, allowing for a greater variety of inputs, a more efficient use of resources, and a broader sense of ownership. These relationships are 60 Chapter Three: Collaborative Planning and Partnership Instruments built out of a combination of ‘vision’ and ‘cost-benefit analysis’. Vision is important in gaining the commitment of partners, while cost benefit analysis determines whether relationships will be maintained over time. Market-like cost-benefit calculations are also important for individual agencies in deciding whether or not to invest in potential partnership opportunities. Through informal networks, information can pass more freely (Innes, 1999a). The information may reach key stakeholders in this stage, but this seems not to guarantee their active involvement to the partnership. Another significant issue at this stage is that networks make it hard for newcomers to break into existing groups by establishing the reliance on social contact, unwritten roles or informal codes of conduct (Powell, 1991). PARTNERSHIP CREATION AND CONSOLIDATION Partnership creation and consolidation is characterised by the increased importance of hierarchy as a mode of governance. Informal network relationships, however, continued to be of considerable significance. Formalisation at this stage is linked to increased transparency and clearer accountability in terms both of accessing funds, but also of ensuring probity and effective implementation structures. The setting up of some kind of bureaucracy - with clear roles, responsibilities and reporting lines - is necessary at this stage. This is because it moves from a concern with exchanging information and ideas to a focus on project or policy implementation. Partnership creation involves negotiation and determines amongst other things, which stakeholders will have representatives on the board. This stage also focuses on a particular issue like the allocation of seats to a board or management committee. In establishing a partnership structure, it should be also noted that a partnership creation does not guarantee the presence of networking (Powell, 1991). There is the need to negotiate across organisational boundaries and cultures in order to establish reliable networking. Because hierarchies become more visible in the process of partnership creation, the voluntary and community sectors are often relegated to the periphery. 61 Chapter Three: Collaborative Planning and Partnership Instruments PARTNERSHIP PROGRAMME DELIVERY Partnership programme delivery is characterised by the co-ordination between all modes of governance, market, hierarchy and network, although Lowndes and Skelcher (1998) place particular emphasis on a market-style mode of governance. They have underlined the fact that inter-agency working involves a high degree of competition among organisations. Competition exists between stakeholders in the bidding process for central government schemes. Such competition is to stimulate partnerships to develop innovative and cost-effective programmes of work, and to ensure the fund provider receives value for money and maximum programme effectiveness. A negative effect of the competition is, however, that a partnership might succeed in spending money without reaping the potential gains of collaborative working. A market mode of governance is emphasised particularly in the practice of urban regeneration partnerships that may be keen at profit or commercial advantage. Together with market modes of governance, networks are also highlighted at this stage with reference to sustainability. The tensions between market and network modes of governance are clear, particularly the potential for market-style of relationships to undermine trust, mutuality and co-operation between partners. Importance of networks is particularly emphasised in non-profit partnerships and those working for sustainability such as environment or social partnerships. These partnerships may include, for example, nature conservation partnerships, crime prevention partnerships, and recreation-related partnerships. Hierarchy modes of governance also associate in this stage in terms of regulatory and administrative matters of overall programme implementation. PARTNERSHIP TERMINATION OR SUCCESSION Partnership termination or succession is characterised by a re-assertion of a network co-ordination mode as a means to maintain agency commitment, community involvement and staff employment. As Hay (1998) argues, a network mode of governance may well continue to linger on long after the partnership termination; that its strategic significance has been dissipated and the principal strategic attentions of its nominal participants directed elsewhere. Networks may enable to carry out the role of partnership to be carried on even after the termination. While partnership 62 Chapter Three: Collaborative Planning and Partnership Instruments termination seems to be very much dependent on the nature of the initiative that employs the strategy (Maybury, 1998), partnerships tend to take one of following stances (Sullivan and Lowndes, 1996 quoted in Lowndes and Skelcher, 1998). The first option is to ‘keep the partnership going’. Those who wish to keep a formal partnership in place after funding ceases are driven by a brief that either (a) valuable relationships have been built and might perish without a formal framework; or (b) specific partnership outputs needs managing and developing beyond the life of the funded partnership; or (c) the locality continues to have pressing social and economic needs despite the funded intervention and that a continued partnership would help to keep attention focused area. Secondly, termination can end up with a ‘let it die peacefully’ strategy. Those who want to close up the partnership tend to keep a structure and a programme going with dedicated budgets. Behind this kind of termination, the assumption is that the goal of partnership is to empower community groups by building capacity to manage their local environments. Finally, a partnership may conclude to ‘support what lasts’ strategy. This cluster of views is in a middle way of the previous two exit strategies. This strategy may be chosen when the importance of sustaining the partnership commitments has been recognised, but there is a shortage of funds. The stress in this strategy is on seeking support from mainstream local budgets for focal points of activity in the locality so as to allow co-ordination to arise from informal networks. 3.4 Conclusion This chapter explored the notion of collaborative planning theory and instrumental arrangements for implementing collaborative approaches. There is an extensive literature on the need for collaborative approaches and factors contributing to an effective collaboration. However, there is relatively not much research and knowledge on implementation of collaborative planning in the practice of planning. Despite the operational difficulties of collaborative approaches, it is important to note that collaborative planning is not envisaged as a replacement for the entire structure of the existing planning system. Rather it is a flexible management mechanism, which can be grafted onto existing systems of policy-making and administration. Collaborative 63 Chapter Three: Collaborative Planning and Partnership Instruments planning is not intended radically to displace other forms of planning styles, but rather to supplement these. The real question is not whether collaborative planning has problems, drawbacks, and dangers, but whether in particular contexts it may achieve more satisfactory results than traditional regulatory approaches (Meadowcroft, 1998). Partnership instruments have been identified as one of the desirable institutional arrangements for collaborative approaches. Changing patterns of partnerships are obviously emerging with the changing of the planning pattern in the UK. From the mid-1980s property boom, public and private sectors had co-operated on large-scale urban projects. However, as Newman and Verpraet (1999) mention, the new partnerships in the 1990s tend not to be mechanisms of planned restructuring but rather they target hot spots in the new urban economy. The emphasis of partnership arrangements has been shifted to cover a wider range of issues than merely property development (O'Toole and Usher, 1992). Although there is an emphasis on collaborative partnerships in the mid-1990s, it should be noted that there is the need for both collaborative and partial partnerships to tackle different types of urban problems. This is because “there are no single model for the correct form of partnership”(RTPI, 1998: p10), but the form of collaborative partnerships has been necessary in order to tackle the complexity of modern society. 64 Chapter Four: Designing an Institutional Arrangement for Integrated Waterside Revitalisation Chapter Four: Designing an Institutional Arrangement for Integrated Waterside Revitalisation 65 Chapter Four: Designing an Institutional Arrangement for Integrated Waterside Revitalisation 4.1 Introduction Previous chapters discussed the need for collaborative approach in implementing integrated waterside revitalisation. An institutional arrangement for waterside revitalisation needs to be a place for communication and building networks between participants. The need to plan and manage ecosystems as a whole and to develop integrated policies has been widely acknowledged17. It is clear that waterside revitalisation requires collaborative planning approaches. Together with the advent of the sustainability concept, there is a growing recognition of the need for cross-sectoral and multi-level co-operation in economic, social and environmental decision-making. Such ideas direct environmental planning and management towards the engagement of many organisations and individuals not previously directly concerned with environmental matters (Kidd and Shaw, 2000). A river basin boundary as an ecosystem, in particular, almost never corresponds to its administrative boundaries, and consequently, it causes operational difficulties in an effort to incorporate the fragmented administrative structure. Drawn from previous chapters, this chapter intends to establish an appropriate institutional arrangement for integrated waterside revitalisation and develop key aspects for each stage of the institutional life cycle. This chapter can be broadly divided into two parts. The first part investigates advantages and limitations of collaborative planning in engaging in the practice of waterside revitalisation. The second part of the chapter develops an institutional arrangement for the collaborative partnership approach to achieve integrated waterside revitalisation. This consists of each stage of the life cycle of partnership: pre-partnership collaboration, partnership creation and consolidation, partnership programme delivery, and partnership termination. 17 See, particularly, Grumbine (1994), Rabe (1986), Slocombe (1993) and Sparks (1995). 66 Chapter Four: Designing an Institutional Arrangement for Integrated Waterside Revitalisation 4.2 Engaging Collaborative Planning to Waterside Revitalisation 4.2.1 Advantages in the Context of Waterside Revitalisation The advantages identified in engaging the concept of collaborative planning to waterside revitalisation are summarised under two headings: sustainability issues and geographical boundaries. First, because the waterside issues are related to sustainability, the common purpose between stakeholders can be readily built. The waterside issues are diverse and complex. Considering the fact that waterside revitalisation is needed an effort to incorporate the principles of sustainable development, common purposes for watersides should involve the co-operation between economic, environmental and social issues18. The concept of sustainable development is now firmly on the agenda of waterside revitalisation. As sustainability is the “1990s fever” in the practice of planning, especially environmental management, this may enable waterside stakeholders to generally agree on a common purpose of sustainability in waterside revitalisation. This sustainability-related common purpose may also encourage wider involvement ranging from public agencies to local interest groups. Another advantage related to sustainability is that the discourse arena is less likely to be dominated by powerful agencies. This is because sustainability issues are less likely to generate tensions between stakeholders, and there are no obvious stakes involving political and/or economic resources to compete for. Second, a certain geographical boundary, such as a river basin, helps focus on particular issues and emphasise on area-based targets. One policy area where networking and developing new patterns of collaborative planning is an explicit theme is the Local Agenda 21 process (Selman and Parker, 1997; and Young, 1996). In many cases, though, the LA 21 can “degenerate into more traditional forms of participation activity and stall on the hard conflicts that are encapsulated within the concept of sustainable development between equity, economic and environmental agenda” (Rydin, 1998: p118). When collaborative planning engages in the waterside, it has got a certain geographical boundary such as a river basin. It helps identify who are the stakeholders in relevant interests, develop what are the issues to tackle in a concrete waterside environment, and gain local knowledge of the waterside. 18 See Section 2.4.1, Principles for Waterside Revitalisation, in Chapter 2. 67 Chapter Four: Designing an Institutional Arrangement for Integrated Waterside Revitalisation Therefore, targeting waterside issues may promote more focused efforts rather than strategies covering wide-ranging sustainability issues. 4.2.2 Limitations in the Context of Waterside Revitalisation There are two arguable issues in applying the collaborative concept to waterside issues. Firstly, sustainability issues are not the top priority of all waterside stakeholders, although sustainability may promote wider involvement from various waterside stakeholders. However, the common purposes based on sustainability - which raises philosophical and conceptual issues - are difficult to generate commitment from stakeholders, although the word, sustainability, is also used often for reasons for political expediency. Generally speaking, conflict potentially increases when there is: 1) high goal incompatibility; 2) high activity interdependence; and 3) limited resources to compete (Schmidt et al., 1986). The issues of sustainability may create common purposes and require comprehensive interactions between participants. However, sustainability does not generate obvious tensions between players to compete for limited resources. The main procedures of the British planning system have been varying emphasis on economic development or social issues (Rydin, 1998). The high costs of taking no action can be the incentive to collaborate (Gary, 1989), but sustainability may not stress threat or scarcity of resource loss among participants. This lack of tension between stakeholders around waterside issues makes difficult to encourage them to put their extra time, money and efforts into revitalisation. Secondly, traditional compartmental approaches to environmental planning and management in the UK (Rydin, 1998) may be another obstacle to collaboration. Therefore, inclusion of all affected stakeholders can be one of the serious difficulties in achieving effective collaborative efforts in waterside revitalisation. Moreover, revitalising watersides leading environmental issues has been traditionally treated in a top-down approach. Hence, community stewardship issues in waterside management have not fully developed, and this is a fundamental weakness of a top-down approach (Paton and Emerson, 1988). This may concern community participation on waterside revitalisation. Community-based regeneration cannot work effectively when it operates at a large geographical area and a large number of interests (Johnston, 1999; 68 Chapter Four: Designing an Institutional Arrangement for Integrated Waterside Revitalisation McArthur, 1993) such as waterside management. This is because environmental improvement, especially water quality improvement, takes a long time, and should be based on a long-term management strategy on a broader scale. However, these organisations are mostly small and short of personnel and resources. A communitybased organisation needs clearly focused targets which are hooks for facilitating community actions such as preventing crimes or enhance services because they aim to ‘do a few things well in a short period’ (Ward and Watson, 1997). 4.3 Designing a Collaborative Partnership for Revitalising Watersides It is now clear that a collaborative partnership approach is a possible institutional arrangement for waterside revitalisation. However, a collaborative partnership is a relatively new concept and its theoretical framework has not been clearly developed. Consequently, some operational problems have been identified with particular reference to the idealism of collaborative theory itself. Therefore, this section intends to establish an institutional framework for collaborative partnership through a life cycle of partnerships in revitalising the waterside. 4.3.1 Pre-partnership Collaboration BUILDING COMMON PURPOSE Building common purpose is essential in pre-partnership collaboration stage, as Lowndes and Skelcher (1998: p332) quote, “once common interest falters, the partnership’s done”. Building common purpose emphasises achieving each stakeholders’ goals and capacity building of organisations analysing whether the outcomes satisfies the real issues in dispute. Common purposes on waterside issues need the sustainability concept that can be seen as the ‘1990s fever’. Consequently, building common purposes may be straightforward. Generally speaking, building common purpose must start from identifying problems. This is because participants would never agree on the solution, if they do not agree on the problems. In this context, Innes (1998) emphasises the importance of joint fact-finding, in which stakeholders and experts work together to collect and analyse information. 69 Chapter Four: Designing an Institutional Arrangement for Integrated Waterside Revitalisation IDENTIFYING KEY STAKEHOLDERS Not involving key stakeholders is one of the serious limitations to effective collaborative processes by reducing power to implement the agreements(Gary, 1989; and Owen, 1998). MacKenzie (1996) identifies that participation of appropriate actors is one of requirements to the success of ecosystem management. It is clear that wider stakeholder involvement in the planning, decision-making and implementation stages is one of primary principles contributing to effective collaborative approaches. As most institutional innovations start off in an informal context (Innes et al. 1994; and Ostrom, 1990), this stage tends to be reliant on personal networks. A key role of networks in identifying stakeholders is to facilitate wider exchanges of information so as to stimulate wider involvement. However, networking cannot be formalised into rules or procedures. Networking activities are undertaken by individuals and are reliant upon their personal motivation and skill. Lowndes, Nanton, McCabe and Skelcher (1997) argue that networks are facilitated where individuals have worked together in previous situations, in ‘the same (or linked) organisations’, or within ‘the same geographical area’. A possible way to identify more comprehensive stakeholders is to involve existing local area-based networks or organisations at an early stage so as to arrange initial contacts to stakeholders within the particular waterside area. 4.3.2 Collaborative Partnership Creation and Consolidation DESIGNING A FACILITATING BODY After establishing common purposes, participants regard development of new decision-making structures as central to the management effort (Yaffee et al. 1996). A partnership generally runs through a facilitating body19. Establishing a suitable institutional structure of facilitating body at an early stage can prevent many difficulties that may arise later. The Royal Town Planning Institute (RTPI, 1998) addresses the management structures that need to be considered and agreed before the partnership is formed. The structures need also to be reviewed at regular intervals. 19 See Figure 3.1 A Common Structure of Partnerships, in Section 3.3.1, Chapter 3. 70 Chapter Four: Designing an Institutional Arrangement for Integrated Waterside Revitalisation RTPI (1998: p37) identifies key considerations for the structure of the facilitating body: the role of the Board/Steering Group; the role of the Chairperson; responsibilities of Board/Steering Group Members; roles of observers; management meetings; number and frequency of Board/Steering Group meetings; conflicts of interest; developing sub-groups; the role and responsibilities of any Secretariat; and the role and responsibilities of partners. Ideally, working committees should never be larger than 30 people, with 20 or fewer a much more desirable size (Heathcote, 1998). This is because larger committees are difficult to administer (for instance, in arranging meetings) and the difficulties of communicating across the space they must occupy. Larger committees often tend to splinter into small discussion groups rather than to function as a single unit. Smaller committees are also better able to build strong working relationships (networks) that are essential in collaborative processes and produce useful outcomes. In terms of the rule of practice (or rules of game) within an organisation (Clegg, 1989), rules tend to be determined by the market in which an organisation operates, but also in part by the hierarchical power within the organisation resulting form the specific alliances and strategies constructed (Atkinson, 1999). Those market and hierarchical modes of governance in partnerships drive their objectives and tasks. As these may be determined by most powerful partner organisations, collaborative benefits can be limited. When a partnership covers a larger geographical scale and deals with complexity (as it does in the case of waterside revitalisation partnerships), it tends to divide the facilitating body into several sub-groups. Because those facilitating bodies are formally structured, hierarchy modes of governance are needed in building relationships between different facilitating bodies or sub-committees. The multi-level management structure of partnerships should also ensure the environment for communication and co-operation between different bodies or sub-committees. 71 Chapter Four: Designing an Institutional Arrangement for Integrated Waterside Revitalisation INVOLVING FORMAL MEMBERSHIPS Formal memberships involve partners who are members of administrative structures such as committees or working groups within the partnership. Although most of the key stakeholders can be identified, encouraging them to take an active part in a partnership is another problematic aspect. A collaborative partnership approach can be established based on its reciprocity and synergy. However, sustainability is not the top priority of all waterside stakeholders and there are no high costs of taking no action, as discussed in Section 4.2.2. The sustainability issues of waterside revitalisation may not generate stakeholders’ commitments to become involved, especially, within the traditional fragmentary approach of environmental management in the UK. There is the need for more obvious hooks to attract stakeholders of the waterside issues. These are more likely to be based on hierarchies and markets such as capital resources and administrative powers. It has been increasingly evident that funding availability is the most popular reason that stakeholders get involved. Martin and Pearce (1994) point out the potential of the European Regional Development Fund20 (ERDF) and it preparation process that can stimulate on the creation of collaborative approaches at regional level by broadening participants’ perspectives, promoting a more corporate approach, and drawing in a wider range of social partners. The collaborative partnerships need resource-based hooks to attract stakeholders to become involved. Funding schemes such as the ERDF may facilitate regionally based collaboration by securing supports from larger organisations (i.e. central government and the EC). Lowndes and Skelcher (1998: p327) argue that “while funds (or the possibility of funds) could bring partners together, it could not keep them round the table”. Once initial excitement of funding availability has declined, stakeholders seem not to be interested in the mundane management tasks. Gary (1989) believes that mandates from external parties may guarantee that parties appear at the table, but they do not typically encourage parties to negotiate in good faith. If participants do not believe that their interests would be protected and advanced throughout the process, they The ERDF is one of the European Union’s four Structural Funds. Its main aim is to promote economic and social cohesion in the European Union by working to reduce inequalities between regions or social groups (European Commission, 2001). 20 72 Chapter Four: Designing an Institutional Arrangement for Integrated Waterside Revitalisation would be reluctant to take an active part of the process. From the experience of SRB programmes, the RTPI suggests that hosting conferences or open days may be a way of keeping stakeholders interested. Not only did it [a conference or an open day] allow many people to meet for the first time, allowing them to share their experiences, it also showed people what was happening across the region and enabled many to put their own project into the context of the programme as a whole (RTPI, 1998: p40). Events like conferences may be also used as an opportunity for a consultation process, which may be necessary to review the visions and management structure of the partnerships in regular intervals. Another important aspect of formal membership is the inclusion of all affected stakeholders. This is because a process that meets this criterion is more swiftly and smoothly implemented than one the does not (Innes, 1999a). Ideally, participants in a collaborative process should represent points of view and interests, neither numbers of people (Straus, 1999a) nor strength of powers. The collaborations are less stable when participants start with uneven shares of equity with one party being more dominant (Blodgett, 1992). Therefore, it is important to ensure the involvement as equal partners in defining the needs and identifying problems, causes, solutions, and resources (Hartig et al. 1998). Westley (1995) emphasises that participants in collaborative efforts must ensure that equal access to resources is provided, as inequalities in distribution of resources and media attention may result in power imbalance. On the other hand, collaborative partnerships need to concern reluctant stakeholders. If one of key stakeholders group is not willing to participate, the facilitating body should explore with the other participants whether another group representing the same interests would be an acceptable substitute (Carlson, 1999). However, seeking alternative stakeholders should be carried out after investigating whether the collaborative approach can be proceed comprehensively without the particular reluctant stakeholder (Thomas-Larmer, 1998). 73 Chapter Four: Designing an Institutional Arrangement for Integrated Waterside Revitalisation INVOLVING INFORMAL MEMBERSHIPS Informal memberships include stakeholders who may not represent their interest in formalised structures, but take part of the partnership activities under the partnership objectives. In many cases, informal members are local interest groups and local communities. Arnstein (1969) identifies eight different levels of public involvement: manipulation, therapy, informing, consultation, placation, partnership, delegated power, and citizen control. ‘Higher involvement’ would be to sit at the decisionmaking table and represent interests of community groups in the consensus building process as a formal membership. Informal membership may engage ‘lower involvement’ that is participation by updating information on local projects and taking part of local community group activities. However, ‘why involve the community?’ The simple answer is ‘the community has a right to be involved’ (Department of the Environment, 1995: p21; and DETR, 1997: p13). The importance of community involvement has been emphasised in terms of following three broad headings (DETR, 1997; and Ward and Watson, 1997): 1. Better decision making: local people or particular interest groups can identify the problems and needs of the particular area or group. Therefore, involving communities is important at the early stage of partnership creation; 2. More effective programme delivery: at the point of programme delivery, involving community and voluntary is cost-effective. The community is able to mobilise resources in the form of people’s time and effort; and 3. Sustained programme: where the community is playing an important role in long-term task of revitalisation and management. Once a sense of community has been made, the benefits of revitalisation activities are more likely to be sustained, and the community is more likely to be involve in other projects. Community participation in waterside issues seems to have limitations due to its traditional compartmental approach, long-term, and large-scale areas. Therefore, public consultation has been much more common than public participation in water environment decision-making in practice (Baker Associates, 1997 quoted in Tunstall et al., 2000). The process of involving informal membership has not been considered exclusively in the waterside issues. It is evident that funding availability is an important hook for attracting informal memberships. However, there is no doubt that 74 Chapter Four: Designing an Institutional Arrangement for Integrated Waterside Revitalisation collaborative partnerships need to aim for enhancing community stewardships so as to stimulate the healthy development of the environment and the people who inhabit it (see Section 2.4.1: Principles for Waterside Revitalisation). When people share a strong sense of community they are motivated and empowered to change problems they face, and are better able to mediate the negative effects of things over which they have no control (Chavis, 1990; and Forrester, 1999). Figure 4.1 illustrates a mechanism of community involvement. In a process of involving local communities, Rothenbuhler (1991) has found that communication (information and interaction) with others is the beginning of community involvement. Information includes keeping caught up with the local news and interaction is for socialising with other community members. Communication provides the basis for a sense of community. When a sense of community is developed, the community is willing to be involved in local community projects. This involvement takes two forms: either providing ideas for project implementation; or working to improve their environments (Rothenbuhler, 1991). Some kinds of people are motivated to work for change because they have an idea about how to improve things, although working for change represents a higher level of involvement than having the ideas. Other kinds of people are motivated to work for change because they know something must be done and hope a good idea will follow. 75 Chapter Four: Designing an Institutional Arrangement for Integrated Waterside Revitalisation Figure 4.0.1 Involving Local Communities Community Involvement Idea or working for change Stewardship beginning of community involvement Communication Information keeping caught up with the local news Interaction getting together with other people Source: Adapted from Chavis (1990) and Rothenbuhler (1991) Drawn from Figure 4.1, this research attempts to develop a further mechanism of community involvement in a partnership context (Figure 4.2). This focuses on how a partnership may stimulate local communities to become involved in partnership activities. As Rothenbuhler (1991) suggests, enhancing communication may stimulate the development of local stewardship in the local area. Therefore, first, the partnership needs to provide considerable information to local communities to develop an understanding of, and respect for their environment. This may include organising education and awareness programmes, for example, involving school education and publishing information packs. On the other hand, the information could be distributed through other forms of media such as newsletters, advertisements and articles in local newspapers regarding their local environment. Second, it is evident that residents who socially interact with their neighbours are more likely to be aware of local voluntary organisations and become members (Chavis, 1990). In order to facilitate this informal social interaction, the partnership may organise some kinds of social events or smallscale festivals that can provide an opportunity for the local people to meet each other in line with education and awareness programme delivery. 76 Chapter Four: Designing an Institutional Arrangement for Integrated Waterside Revitalisation Figure 4.0.2 Involving Local Communities: Collaborative Partnerships at Local Level Source: Author After the communication stage, stewardship for their environments may develop between individuals. This may encourage ‘higher’ community involvement such as working as a member partner within a partnership environment. In terms of community representation in the collaborative partnerships, the communication is once again important to work with other member partners. The community groups share information with other sector partners. The community groups may provide local knowledge to the partnership, and obtain information on their local environment from other member partners. The interaction is another kind 77 Chapter Four: Designing an Institutional Arrangement for Integrated Waterside Revitalisation of communication that develops networks between partners. Interactions can be formed based on mutual benefits, common goals, shared resources and risks. However, in order to enhance a sense of ownership in the collaborative process, the community needs to be involved from the point at which the partnership is established (Dewar and Forrester, 1999; Worpole, 1999). The sense of ownership enables the community to feel that the partnership’s aims are their aims. Consequently, the community may be involved in the long-term management of their waterside environment. ESTABLISHING VISIONS AND OBJECTIVES Kim (1998) identified that one of powerful factors contributing to effective partnership programme delivery is a strong sense of vision that is developed with inclusion of all affected stakeholders. However, it is almost impossible to bring in all stakeholders at the earlier stage of partnership establishment. The diversity and complexity of the waterside issues may force to limit invitations of participation to key regional stakeholders at the time of establishing visions of partnerships. As a result, views of smaller interest groups or roles of local communities can be ignored by the emphasis place on major public and private organisations in the region. Alternatively, the partnership needs to allow comprehensive consultation processes for its aims and objectives. 4.3.3 Collaborative Partnership Programme Delivery MANAGING COLLABORATIVE ARENAS Considering all service delivery processes are organised in collaborative arenas, how these arenas are managed is critical for successful service delivery. The issues must be discussed openly, and there should be agreement on how the group would conduct itself. It is important to recognise that even when agreements are reached, unanticipated conflicts may arise afterwards. Gary (1989) points out that the role of facilitators is crucial for the effective collaborative process. Processes and management skills at the meetings for building consensus have been provided in 78 Chapter Four: Designing an Institutional Arrangement for Integrated Waterside Revitalisation various literature21. Therefore, this section introduces a number of key principles of managing collaborative arenas, rather than exploring management skills and techniques in great depth. These principles are summarised as follows: 1. Managing the collaborative process is based on the network mode of governance that encourages ‘thicker’ communication among participants for the most effective results. The process must create new personal and working relationships and social and political capitals among participants. Networking is also critical to ensure that a complex system can be responsive and adaptive. 2. Participants in the arena must own the process. The process should allow participants to set their own ground rules and determine their own tasks, objectives, and discussion topic. Participants must be involved from the beginning of the collaborative process and should design the process themselves. This may provide a sense of ownership so that participants commit themselves to a more active role in the process and implementation. 3. The process of collaboration must be educational. All participants must be aware of, and learn from, facts, scientific knowledge, expertise, and experiences from other participants. This learning process may change stakeholders’ attitudes from a traditional compartmentalised working practice towards a collaborative approach. 4. The collaborative process in the committee must not make losers. It should end with the win-win strategy for all stakeholders. This is essential to encourage wider involvement ranging from public agencies to businesses and local interest groups. KEY ASPECTS OF COLLABORATIVE PARTNERSHIPS The major concern in collaborative planning theory in recent years is to develop a framework for applying the theory to practice. Generally speaking, Figure 4.3 illustrates an institutional form for collaborative form of policy development and delivery that is shown in a wider literature22. Collaborative planning requires a 21 See especially, Doyle and Straus (1982), Kaner (1996), Schwarz (1994), Straus (1999b). See especially, Castells (1996), Healey (1997; and 1998a), Innes and Booher (1999b), Susskind et al., (1999b). 22 79 Chapter Four: Designing an Institutional Arrangement for Integrated Waterside Revitalisation discourse arena (coordinating committee) to build consensuses among participants. In this context, Castells (1996) defines consensus building as the entire efforts of collaborative approaches that are seen as part of the societal response to changing conditions in modern society. This model shows that collaborative efforts are delivered through those who participate in a coordinating committee and search for feasible solutions for the identified problems. It also emphasises facilitation that is an impartial meeting management skill so as to enable participants to focus on substantive issues and goals (Elliott, 1999) in a coordinating committee. However, in order to investigate how collaborative efforts can be delivered in practice, which is the aim of this research, there is a need for a more comprehensive model showing a service delivery mechanism of collaborative partnerships in a real-life context. Figure4.0.3 An Institutional Design for Collaborative Planning Collaborative Institutional Form Coordinating Committee Meeting Management Consensus Building Facilitation Service Delivery Source: Extensively adapted from Castells (1996), Healey (1997; and 1998a), Innes and Booher (1999b) and Susskind et al. (1999b) Creighton (1983 quoted in Heathcote, 1998) has pointed out that some stages of the planning process require broad reviews by the widest audience possible and others stages have a greater need for technical focus and continuity. In this context, partnership approaches may require different implementation processes to operate at different stages (RTPI, 1998). For example, the decision-making process may require 80 Chapter Four: Designing an Institutional Arrangement for Integrated Waterside Revitalisation formal membership of the partnership, as it usually rests with a forum such as a board of directors. Informal members may be needed for consultation processes and cooperative practical works that emphasise both top-down and bottom-up approaches (Paton and Emerson, 1988). The collaborative partnership requires a multiplicity of implementation processes to achieve its goals. Some stages of planning processes require continuity of leadership and clarity of vision, but others require rather citizen participatory approaches. This is especially evident when the partnerships deal with complexity and dynamics of multiple issues such as integrated waterside management. Therefore, the institutional arrangements for waterside revitalisation should be able to accommodate multiple processes to draw these complexities and dynamics. This research has identified three key aspects of the collaborative partnership for waterside revitalisation based on the notion of collaborative planning: consensus building, facilitation and open participation. First, consensus building is critical to partnership building (Harding, 1997), and it has been recognised as a primary tool for implementing collaborative efforts. Consensus building focuses on a process in which individual stakeholders engage in face-to-face dialogue to seek agreement on strategies, plans, policies and actions. This emphasises an integrated vision established through agreement from all stakeholders. Second, facilitation highlights a partnership way of working by encouraging member partners to deliver its services. The fundamental principle behind this facilitation is that translating the vision of partnership to its partners may stimulate member organisations to identify with its objectives and take action for themselves. Third, open participation emphasises a wider definition of involvement. The institutional framework for the waterside management should allow consideration of a wider range of alternatives including multi-level co-operations and responsibilities outside of the formal planning bodies (Schramm, 1980). Therefore, there must be a channel for informal memberships to become part of the partnership activities. Faced with the complexity of waterside agendas, the partnership should be able to make stakeholders reach agreed statements for common goals (consensus building); to encourage partners to implement focused issues or projects (facilitation); and to allow wider involvement of all interest groups willing to participate in various aspects (open 81 Chapter Four: Designing an Institutional Arrangement for Integrated Waterside Revitalisation participation). Table 4.1 shows a comparison between these three key aspects of collaborative partnership for waterside revitalisation. Consensus building and facilitation proceed in a process of meeting management with relatively limited involvement, while open participation is more related to organising practical projects by involving a much wider range of interest groups than the other two. Consensus building produces strategies and plans by formal membership. Facilitation has wider involvement than a consensus building process in implementing strategies and practical projects. Each aspect of waterside revitalisation cannot be isolated in implementing a collaborative approach. Table 4.0.1 Key Aspects of Waterside Revitalisation Governing Method Implementing Actions Partner Participation Consensus Building committee meetings strategies limited to formal memberships Facilitation committee meetings strategies or projects involves (in)formal memberships, but selected for a focused agenda or project Open Participation project management projects open to formal and informal memberships Source: Author A mechanism of collaborative partnership service delivery that is developed in this research is illustrated in Figure 4.4. A collaborative partnership has co-ordinating committees as facilitating bodies. A co-ordinating committee is structured to incorporate and steer collaborative actions to deliver the partnership services by means of not only developing and implementing strategies and plans (strategyoriented action) but also organising and undertaking practical projects (projectoriented action). 82 Chapter Four: Designing an Institutional Arrangement for Integrated Waterside Revitalisation Figure 4.0.4 A Mechanism of Collaborative Partnership Service Delivery Source: Author Strategy-oriented actions have two different types. One is to develop strategies of ‘inhouse management’ for the partnership such as corporate plans. This influences the institutional context of the partnership including the co-ordinating body itself. This strategic process includes reviewing the visions of the partnership and rearranging the institutional structure in responding to the changes in political environment. The other type of strategy-oriented action is to develop management plans and strategies for integrated waterside revitalisation. The implementation of these strategies can be directly delivered through formal members of the partnership possessing statutory powers. The process of consensus building itself transforms the attitudes of participants through mutual understanding and learning processes. The strategic actions may also be delivered through a facilitation process by encouraging partner members to take actions to meet the agreed visions. 83 Chapter Four: Designing an Institutional Arrangement for Integrated Waterside Revitalisation Project-oriented actions can be delivered through facilitation and open participation aspects of waterside revitalisation. The partnership can act as a facilitator to encourage member partners to take their indisposed projects forward. The projects can be also implemented by inviting open participation. Open participation engages much wider participations including informal memberships and the general public. A collaborative partnership may need to organise open participation events to facilitate their involvement, although open participation projects can be also organised by member partners themselves. CONSENSUS BUILDING Consensus building is “a process of seeking unanimous agreement” (Susskind, 1999a: p6). A wider definition of consensus building covers the entire efforts of collaborative approaches that are seen as part of the societal response to changing conditions in increasingly networked societies, where power and information are widely distributed (Castells, 1996). A narrower definition, which this research suggests, is that consensus is a way of searching for feasible strategies to deal with uncertain, complex, and controversial planning and policy tasks where other practices have failed (Innes and Booher, 1999b). Susskind (1999a) explains that consensus building involves a good-faith effort to meet the interests of all stakeholders. Consensus may be reached when everyone agrees that they can cope with whatever is proposed after the consensus building process. Consensus building requires facilitators or mediators who can frame a proposal after listening carefully to everyone’s concerns. Participants in a consensus building process have both the right to expect that no one will ask them to undermine their interests and the responsibility to propose solutions that will meet everyone else’s interests as well as their own. The governing method for consensus building often takes the form of committee meetings with an exclusive invitation to formal members. This limited invitation is because there is the need to control committee size for effective meeting management. The usual outcome of consensus building is some kind of strategy or plan. Consensus building may proceed at various geographical scales from the regional level to the local watercourse level. However, small local interest groups tend to be less involved 84 Chapter Four: Designing an Institutional Arrangement for Integrated Waterside Revitalisation in the process at the regional level. Heathcote (1998: p132) summarised a typical process of consensus building in collaborative committees as follows: 1. Representatives from a range of constituencies are invited to attend a ‘retreat’ over one or more days. Those invited should have the power to make decisions on behalf of their constituencies. 2. The meeting begins with introductory remarks from the sponsor, including a statement to the effect that consensus is the desired outcome of the process, that the process attempts to value and accommodate all major viewpoints, and that everyone will have an equal opportunity to speak. 3. Each of the participants in turn is invited to speak about the reasons for their participation, their views on the issue, and the reasons for those views. This step serves to clear the air and ensure that everyone’s view is known to the group. 4. The facilitator then emphasises the importance of full understanding in the process and invites the participants to talk to one another, learning more about them as individuals and about their views and values. The proviso in this step is that discussions may be held only on a one-to-one basis. Each participant is encouraged to learn from each other participant. The facilitator may set a time limit, probably several hours, on this activity. 5. After this initial ice-breaking and information-gathering step, the facilitator recalls the group into a plenary session. The mood of this session is usually much more relaxed and friendly then that of the initial meeting, reflecting the participants’ new understanding of their colleagues and a building sense of team. The facilitator invites the group to speak, again one at time, on any insights they have had or any questions that remain in their minds. The participants should, however, be discouraged from talking about any ‘deals’ that have been struck between stakeholder groups. 6. The facilitator then allows the group plenty of time for free discussion, this time allowing larger groups to converse. In this step, what typically happens is that small clusters of people form, and as the discussion-and consensus-begins to develop, the clusters gradually coalesce into larger and larger groups until the whole group is together. 7. Even at this encouraging stage, consensus may be fragile. The group should choose a quiet and diplomatic individual as recorder. The group then calls out the 85 Chapter Four: Designing an Institutional Arrangement for Integrated Waterside Revitalisation points of consensus for the recorder to write on a flip chart or blackboard. This list is systematically reviewed and edited by the group until the wording is acceptable to everyone. 8. As a final step, each participant formally signs the agreed-upon position to indicate full support. Judith Innes (1999a) develops a comprehensive set of criteria for evaluating consensus-base efforts in relation to the nature of a consensus process and its outcomes (Table 4.2). The power of a consensus building comes from inclusion, not exclusion. The process itself has no formal authority. Power results from the fact that participants represent political powers and authorities from public, private and voluntary sector organisations. This emphasises that the role of representatives who bridge between the collaborative arena and their parent organisations. A good collaborative effort would be one in which the representatives at the table have kept in close touch with the stakeholder groups they represent, kept them up-to-date on the discussions, and introduced stakeholders’ concerns into the dialogue. FACILITATION Facilitation used to be defined as an impartial meeting management skill so as to enable participants to focus on substantive issues and goals (Elliott, 1999). However, this research defines facilitation as a process that encourages members of partners to take actions in a particular agenda or a certain project under the vision of the collaborative partnership. Considering that facilitation is organised within the collaborative arena, the facilitation process needs to be consistent with the principles of collaboration and consensus building. 86 Chapter Four: Designing an Institutional Arrangement for Integrated Waterside Revitalisation Table 4.0.2 Criteria for Evaluating Consensus Building Criteria about Process P1 P2 P3 P4 P5 P6 P7 P8 The consensus building process includes representatives of all relevant and significantly different interests; The process is driven by a purpose that is practical and shared by the group; It is self-organizing; It follows the principles of civil discourse; It adapts and incorporates high-quality information; It encourages participants to challenge assumptions; It keeps participants at the table, interested, and learning; and It seeks consensus only after discussions fully explore the issues and interests and significant effort was made to find creative responses to differences. Criteria to Assess Outcomes O1 O2 O3 O4 O5 O6 O7 O8 O9 O10 O11 O12 O13 O14 The process produced a high-quality agreement; It ended stalemate; It compared favourably with other planning or decision methods in terms of costs and benefits; It produced feasible proposals from political, economic, and social perspectives; It produced creative ideas for action; Stakeholders gained knowledge and understanding; The process created new personal and working relationships and social and political capital among participants; It produced information and analyses that stakeholders understand and accept as accurate; Learning and knowledge produced within the consensus process were shared by others beyond the immediate group; It had second-order effects, beyond agreements or attitudes developed in the process, such as changes in behaviours and actions, spin-off partnerships, collaborative activities, new practices, or even new institutions; It resulted in practices and institutions that were both flexible and networked, which permitted a community to respond more creatively to change and conflict; It produced outcomes that were regarded as just; The outcomes seemed to serve the common good or public interest; and The outcomes contributed to the sustainability of natural and social systems. Source: Adapted from Innes (1999a: pp647-654) Facilitation is formalised as a result of the dialogue in the collaborative committee. The involvement of participants is wider than one of consensus building, as it tackles a specific agenda and practical projects involving both formal and informal members. Nevertheless, participants in the facilitation process tend to be limited to a particular geographical area or a specific interest. Therefore, facilitation may involve wider involvement, but the affected stakeholders may be a smaller number. This may allow more comprehensive networks to be established within the smaller working group. The facilitation process enables a collaborative partnership to implement its vision through partners. The role of representatives is also emphasised in facilitation processes to secure effective feedback to partner organisations. The outcomes of facilitation in waterside revitalisation originate from both strategyoriented and project-oriented actions. Firstly, for strategic actions, the collaborative partnership needs to persuade partner organisations (who have administrate power to 87 Chapter Four: Designing an Institutional Arrangement for Integrated Waterside Revitalisation implement agreed strategies) to synchronise their individual plans and strategies with the vision of the partnership. Additionally, another supplementary outcome of facilitation is to speed up the production process of partner organisation’s strategic plans. Collaborative partnerships can also develop a facilitation scheme such as an award scheme to encourage partners to put extra efforts into the improvement of waterside environments. Secondly, project-oriented facilitations are to encourage member partners to take their indisposed projects forward. These processes may involve resolving conflicts and complexities between affected stakeholders. OPEN PARTICIPATION It is now clear that it is impossible to bring all stakeholders at the table, and not all interest groups are willing to participate in a decision-making process. Open participation is a process that provides a channel for all those interest groups, who are willing to participate, to become part of collaborative activities. In contrast to the other two key aspects, open participation is organised by project management rather than through the co-ordinating committee. This process involves a much wider range of interest groups comparing with the other two aspects. Open participation may involve not only all member partners from government agencies to local interest groups but also the general public. However, it is more likely to involve informal members in more localised schemes. In order to stimulate open participation in revitalising the waterside, the collaborative partnership needs to organise a focal event to encourage their participations. As discussed earlier, funding availability may act as a hook to attract wider participation, particularly from local interest groups. The scope of open participation can be determined by the participants themselves. Therefore, the collaborative partnership needs to provide information and practical guidelines for the participant organisations and individuals to ensure that their activities meet the partnership vision. For instance, local environment protection groups may undertake a tree-planting project along their local watercourses. This may be in consistent with the sustainable development vision. However, without scientific guidelines and strategies on the local wildlife environments, this local project may destroy their local wild flora or wildlife habitats by planting inappropriate species. 88 Chapter Four: Designing an Institutional Arrangement for Integrated Waterside Revitalisation 4.3.4 Collaborative Partnership Termination or Succession There are three different exit strategies for the partnership termination or succession: complete close of the partnership; continuity of the vision through partner organisations; and succession of the partnership institution. Considering it is generally assumed that they will only run for a limited period (Bailey, 1995), partnerships are required to prepare situation after their termination. The exit strategies need to secure that the vision of the partnership can be sustained even after the partnership termination. Most important aspect of exit strategies is to develop comprehensive networks between partner organisations that may enable future collaboration. In this context, networks between formal and informal memberships are particularly important. A possible exit strategy is a rearrangement of the institutional structures. The partnership structure may be divided into several mini versions of partnership as extensions of sub-committees or facilitating bodies subject to funding bids. 4.4 Conclusion The emergence of new forms of collaborative planning style creates a number of operational difficulties due to its idealism and utopianism. It is clear that integrated waterside revitalisation needs a collaborative planning approach to achieve its sustainability principles. However, this sustainability in the waterside issues has been seen as a ‘necessary evil’; sustainability might enable common purpose to be established and involve wider stakeholders despite the complexity of the waterside issues, but it may not generate a strong commitment from stakeholders. By drawing attention to the operational difficulties of collaborative approaches in waterside issues, this chapter has attempted to design an institutional arrangement for integrated waterside revitalisation. It has been argued that collaborative partnerships are one of desirable institutional arrangements for integrated waterside revitalisation, considering the complexity and dynamics of waterside environments. The institutional arrangement for waterside collaborative partnerships that has been proposed in this chapter is structured in a form of the life cycle of partnerships: pre-partnership collaboration, partnership creation and consolidation, partnership programme delivery, and partnership termination. There is no doubt that network modes of governance are essential to 89 Chapter Four: Designing an Institutional Arrangement for Integrated Waterside Revitalisation implement integrated waterside revitalisation. Bearing in mind the point that collaborative partnerships require a multiplicity of implementation processes, this chapter has developed a service delivery mechanism through three key aspects of waterside revitalisation: consensus building; facilitation; and open participation. There is a relatively extensive literature on consensus building processes as conventional tools for conflict resolution and collaborative efforts. However, there is not much research and knowledge on how collaborative partnerships operate in delivering integrated waterside revitalisation. In particular, facilitation and open participation aspects of waterside revitalisation, which have been identified through this research, are little known. Therefore, the following chapters will investigate a concrete example of collaborative partnership in a particular river basin in terms of its institutional arrangement and operational practice. 90 Chapter Five: Case Study, The Mersey Basin Campaign Chapter Five: Case Study: The Mersey Basin Campaign 91 Chapter Five: Case Study, The Mersey Basin Campaign 5.1 Introduction Although the collaborative planning approach is emphasised in the field of waterside revitalisation, little is known about its implementation in a real-life context. Therefore, there is a need to investigate a concrete example of the collaborative partnership in order to identify operational difficulties, and to make recommendations that will ultimately lead to better collaborative efforts. The case study in this research, the Mersey Basin Campaign, the North West of England, has been selected to illustrate this point. This chapter introduces the case study that will be investigated extensively in Chapter 6 (focusing on the Campaign’s institutional arrangement) and Chapter 7 (concentrating on the service delivery practice of the Campaign). This chapter consists of two major parts. The first part sets out the research methodology and reasons for choosing the case study. This also includes the choice of six individual case studies within the Campaign activities, which will be explored in Chapter 7. The second part of this chapter focuses on the background to the Mersey Basin Campaign, including the objectives, institutional structure, and scope of activities. 5.2 Case Study Methodology 5.2.1 Research Methodology A case study method has been chosen for the primary research strategy. This is because this research aims to investigate the contemporary issues of collaborative partnership that is a novel form of partnership in modern society. In carrying out case studies, about 40 semi-structured interviews have been undertaken, and over 25 meetings and practical projects have been observed. The case studies were undertaken in two stages of interviewing (Figure 5.1). At an early stage in the research, 7 initial interviews together with observations of meetings and practical projects were undertaken in order to understand the nature of the Mersey Basin Campaign and build up networks with key players of the Campaign. Understanding of the overall Campaign activities was gained from these initial interviews with practitioners and observations. These experiences helped the author to select detailed case studies focusing on the service delivery practice of the Campaign. The secondary interviews 92 Chapter Five: Case Study, The Mersey Basin Campaign were specifically focused on: 1) the institutional arrangement of the Campaign based on the four stage of partnership life cycle; and 2) the service delivery practice of the Campaign based on the three key aspects of the collaborative partnership for the waterside revitalisation. Figure 5.0.1 Research Methodology: Interview Structure Most interview questions were open-ended, and were intended to encourage interviewees to give their personal opinions rather than the views representing their organisations. Although interviewing was the primary method of undertaking the case studies, in some instances, taking part in practical projects enabled the author to obtain more precise insights (Figure 5.2). Becoming involved in practical projects within the Campaign activities provided good opportunities to conduct informal interviews with the project participants. This relaxed approach helped the author to gather internal information and personal opinions from interviewees. This is because the author came to be regarded as a part of a group rather than an external observer. This is particularly important as the research is concerned with inter-organisational and interpersonal relations between individual representatives in a partnership institution. 93 Chapter Five: Case Study, The Mersey Basin Campaign Figure 5.0.2 The Author’s Case Study Activity Featured in one of the Campaign’s Publications Source: Mersey Basin Campaign(2000c:p14) Note: The Author (left of the photo) participated in voluntary group projects that were organised as a part of the Mersey Basin Weekend in 1999. Interview questionnaires have been individually structured according to the positions held by individual interviewees and the scope of their involvement in Campaign activities. Depending on the individual interviewees, therefore, the interview length varied between 30 minutes and two and a half hours. The interview preparation included not only the agenda of the interview but also the personal details of the interviewees such as current position, scope of participation in the Campaign, former employee records and personal views on the Campaign, if possible. These helped the author to conduct wide-ranging interviews covering all aspects of activities in which the individual interviewee has been involved. Additionally, these inclusive preparations also helped in carrying out independent analysis of the interview contents by understanding each interviewee’s personal and political positions. 94 Chapter Five: Case Study, The Mersey Basin Campaign Interviewees were selected on the basis of the experience that the author gained through initial interviews and observations, and suggestions from interviewees were also taken into account. In the first instance, it is obvious that one of the first considerations for selecting interviewees should be who they are directly involved in the Campaign activities. Initial contacts to the interviewees were made as a result of information obtained through web sites, documents and personal networks of my supervisor. At the end of each interview, the interviewee was invited to introduce other colleagues who may be appropriate for further interviews in relation to particular aspects of the case study. Many inter-organisational studies face the criticism that conducting interviews with internal players is essential but they are more likely to protect vulnerable aspects of themselves and disguise the meanings of some of their actions and feelings. In order to extend the scope of the case studies, the author endeavoured to select a wide range of interviewees such as key facilitators, actively or passively participating representatives, academia, and the general public. Most of all, the author deliberately approached, and conducted interviews with ex-employees of the Campaign. This is because ex-employees have a comprehensive understanding of internal aspects of the Campaign, but also possess external views. Although there is a consideration that exemployees may have grievances against the Campaign, they are more likely to provide precise features and critical arguments, as they do not have direct responsibilities to the Campaign. 5.2.2 Selection of the Case Study THE MERSEY BASIN CAMPAIGN AS THE CASE STUDY It is certainly true that there are great differences among the political and administrative traditions in different countries. Many good examples of collaborative planning are to be found in the Netherlands, which has long served as an example of a consensus-based political system. On the other hand, the United States stands at the opposite end of the cultural continuum that represents the individualistic, confrontational and litigious cultures (Fiorino, 1995; Meadowcroft, 1998; Rabe, 1986; and Rabe, 1988). Regardless of the cultural and political differences between countries, this search for new approaches towards positive collaborative efforts is 95 Chapter Five: Case Study, The Mersey Basin Campaign widespread in both various locations and aspects of governance. These cultural and political differences force planning academics and practitioners to adapt collaborative approaches in responding to different circumstances in practice to achieve benefits for the environment and society. This research covers a concrete example of collaborative efforts in the context of the United Kingdom, in particular focuses on integrated waterside revitalisation. The case study, the Mersey Basin Campaign, is a strategic partnership between public, private and voluntary sectors to clean up the rivers, canals and estuary of the Mersey Basin (Figure 5.3) and restore associated degraded land to optimum uses for industry, housing or amenity. The Campaign was formally launched by the Department of the Environment in 1985. This 25-years government-sponsored initiative is a very early and rare example of collaborative partnerships in the UK. The Campaign pioneered the idea of collaborative planning in a process of integrated waterside revitalisation. Figure 5.0.3 The Mersey Basin Preston Burnley Blackburn Irish Sea Southport Bury Wigan Rochdale Oldham Salford Stockport Liverpool Birkenhead Warrington Runcorn Ellesmere Port Northwich Macclesfield Chester Crewe 0 30km The Campaign is one of the largest river basin projects in the world (Wood et al. 1999). In 1999, the Campaign awarded the Inaugural Thiess Environmental Service Riverprize in international recognition of excellence in river management. This global 96 Chapter Five: Case Study, The Mersey Basin Campaign competition with over 100 entries took part in the International River Management Symposium that is organised as a part of the River Festival in Brisbane, Australia. The Riverprize judge panel, which consisted of international experts in river and river basin management, pointed out that the Campaign “is the best example by far of environmental co-operation between all partners who work so willingly and efficiently with the Campaign” (Mersey Basin Campaign, 2000a: p7). This clearly emphasises the international recognition of the Campaign as a good example of collaborative partnership in the field of integrated waterside revitalisation. SIX CASE STUDIES FOR SERVICE DELIVERY PRACTICE The selection of the case studies investigating service delivery practice of the Campaign is based on the three key aspects of collaborative partnerships for waterside revitalisation in practice: consensus building; facilitation; and open participation (each aspect will be explored extensively in Chapter 7). In order to maximise the use of this case study strategy, it was felt that one case study alone would be insufficient for sound conclusions to be made. Given the time and resource constraints of the PhD framework, six case studies (allocating two for each aspect of collaborative partnership) were seen as an appropriate number to allow sufficient depth. The primary intention in selecting case studies was to include the full range of characteristics of the Campaign. Figure 5.4 illustrates the rationale for the case study selection to reflect diverse characteristics of the Campaign within the service delivery mechanism. A consensus building process has two categories: (a) delivering the tasks of the partnership through a policy making process; (b) developing strategies for ‘inhouse management’. In the case of (a), agreed strategies can be directly implemented through formal members of partnership possessing statutory powers, while the (b) type of consensus building is to influence the facilitating body of the partnership. The two categories of facilitation are: (c) developing strategies to encourage partners to act under the vision of partnership; and (d) stimulating partners to implement practical projects. Open participation is either: (e) engaging members of the partnership; or (f) engaging members of the general public. 97 Chapter Five: Case Study, The Mersey Basin Campaign Figure 5.0.4 Selecting the Six Case Studies for Service Delivery Practice Source: Author, modified from Figure 4.2 Consensus building engages strategy-oriented actions that are delivered through formal memberships. The two case study categories are as follows: (a) Consensus building to deliver the tasks of the partnership through a policymaking process. Statutory organisations among member partners may be directly involved in developing and delivering the strategies and plans. For this category, the Mersey Estuary Management Project has been chosen. This case study involves a Mersey Strategy that is a partnership delivering integrated estuary management under the Campaign vision. The Strategy conducts and implements a Mersey Estuary Management Plan and its Action Plans that are produced through comprehensive consensus building processes. (b) Consensus building to develop strategies for ‘in-house management’ of the partnership. These activities include the production of corporate plans and a review of partnership visions and structure in responding to the change of 98 Chapter Five: Case Study, The Mersey Basin Campaign political environment. The Mersey Basin Campaign Council and the Manifesto Pledge Groups have been chosen for this category. This case study shows how consensus building can operate in steering the Campaign and developing recommendations to implement the pledges that show the commitment of the Campaign. Facilitation may involve both strategy-oriented and project-oriented actions that may be delivered through formal and informal memberships of the partnership. The two case studies on the facilitation aspect of the Campaign are as follows: (c) Facilitation by developing strategies to encourage partners to act under the vision of the partnership. In this category, the Water Mark Scheme has been chosen as a case study. The Water Mark is an award scheme to encourage waterside businesses to take voluntary actions to improve their waterside environments beyond the legal requirements. (d) Facilitation by implementing practical projects. The Showrick’s Bridge Project has been selected as a second case study of facilitation. The Showrick’s Bridge project is a good example of facilitation aimed at replacing the missing link in a footpath network. This project, which was initially addressed by a voluntary group, involved a conflict resolution process between local authorities over the funding responsibilities. Open participation is more likely to be project-oriented actions involving not only the member partners but also the general public. There are two case studies: (e) Open participation engaging members of the partnership. The Mersey Basin Weekends have been chosen as a case study in this category. The Weekends are well-established annual events inviting voluntary actions in the region, in particular, from member organisations of the Mersey Basin Trust and other partners of the Campaign. (f) Open participation engaging members of the general public. The Kingfisher and Dragonfly/Damselfly Surveys have been selected. The Surveys invite the general public to report sightings of the kingfisher and dragonfly/damselfly. The Surveys served numerous purposes including water quality survey, education and awareness, and marketing for the Campaign. 99 Chapter Five: Case Study, The Mersey Basin Campaign The choice of case studies for service delivery practice is summarised in Table 5.1. Given six categories, the selected case studies were those organised by direct involvements from the facilitating bodies of the Campaign, rather than mainly by a single member organisation. After this initial sift, the two case studies within the same category have been selected with a consideration of a possible comparison and contrast between the two. It was intended originally to select a relatively wellestablished project and a cursory project. However, there were methodological difficulties of defining and distinguishing between the two, and lessons could be learnt from both projects. The practicalities of the research have been also considered, i.e. the need to have reliable and accessible information. Table 5.0.1 The Choice of Case Studies for Service Delivery Practice Key Aspect Consensus Building Facilitation Open Participation Case Study (a) (b) (c) (d) (e) (f) Mersey Estuary Management Project Campaign Council and Manifesto Pledge Groups Water Mark Scheme Showrick’s Bridge Mersey Basin Weekends Kingfisher and Dragonfly/Damselfly Surveys Characteristics Strategy for project implementation and management Strategy for in-house management Strategy-oriented action Project-oriented action Invitation to member partners Invitation to the general public Source: Author 5.3 Background to the Mersey Basin Campaign This section explores the biological and political environments of the Mersey Basin that raised the idea of the Mersey Basin Campaign. 5.3.1 The Mersey Basin BIOLOGICAL ISSUES OF THE MERSEY BASIN At the advent of the Mersey Basin Campaign in 1985, the River Mersey and its tributaries were amongst the most polluted rivers in Europe, receiving up to 60% of the mainland pollution generated by industry and a living population of around six million (Mersey Basin Campaign, 1997). As the Industrial Revolution began in 100 Chapter Five: Case Study, The Mersey Basin Campaign Britain with the North West of England in particular, the Mersey Basin area was one of the first regions in the world to experience the full force of industrialisation and urbanisation that had its roots in textiles industries of Elizabethan times (Handley and Wood, 1999). From the early nineteenth century, the River Mersey effectively became the carrier for the largely uncontrolled effluent of the world’s first industrial region. The Mersey Estuary has particularly suffered a legacy of abuse and neglect since the beginning of the Industrial Revolution. The long-standing pollution of the Mersey Estuary was recognised and commented upon more than 150 years ago by James Newland who was the Borough Engineer, when he expressed his concern to the Liverpool City Council in 1848: ‘The whole of the sewage is still thrown into the river, much of it, indeed into the basin, and all of it at such points as to act very prejudicially on the health of the town. It becomes therefore a consideration of vital importance how to relieve the river from its pollution’ (quoted from Jones, 2000: p124) Pollution control measures were, however, only first substantiated in the 1950s. Furthermore, there was no systematic appraisal of water, air and landward pollution until the Strategic Plan for the North West (SPNW Joint Planning Team, 1973) was published in 1973. This emphasised the long-term nature of environmental improvements and its cost, in particular, river pollution being by far the greatest burden. This recognition, the need of environmental improvement for the regional economy, was echoed in the preparation of a Regional Economic Strategy for the North West (North West Partnership/North West Regional Association, 1996). ECONOMIC AND POLITICAL ISSUES OF THE MERSEY BASIN The economic history of the Mersey Basin had been in stark contrast (Boland, 1999). Merseyside was famed for its international maritime industry that helped to drive the expansion of the British economy. Thus, the region had been regarded as ‘the western gateway to the world’ (Lane, 1997: p1). The Mersey Basin had by 1851 become the world’s greatest manufacturing region, accounting for some 63% of the British textile industry which itself yielded over 50% of the total value of the nation’s exports. 101 Chapter Five: Case Study, The Mersey Basin Campaign Industrial and commercial activities were centred on the Liverpool-Manchester urban area with numerous satellite towns such as Burnley, Rochdale, Oldham, Runcorn and St Helens. In the 1920s, the region’s economy began to decline in the face of fierce global competition, and this decline gathered pace in the 1930s, reaching its peak during the 1950s and 1960s. The onset of acute economic restructuring in the 1970s and 1980s, caused by the decline of the port and manufacturing sectors, shifted the comparison to that of an ‘unwanted mausoleum’ of the British economy (Merseyside Socialist Research Group, 1980: p7). This major decline left some deep-rooted structural problems such as: mass unemployment and labour market disintegration; ingrained social problems; political radicalism; and urban degeneration (Boland, 1998). Faced with an increasingly competitive and globalised economic environment, the region found itself facing many economic, political and social challenges, particularly that of reducing unemployment and social exclusion. A major policy response occurred in 1993, when the European Commission designated Merseyside an Objective 1 region within the European Union. This reflects the significance problems of the region’s economy even in the European context. 5.3.2 The Idea of the Mersey Basin Campaign Biological, social and political environments of the Mersey Basin in the early 1980s had driven the establishment of the Campaign. The idea of the Campaign was founded on a personal initiative of a government minister, Michael Heseltine who saw potentials of riverside in the North West over the significant problems of poor water quality and industrial dereliction (Department of the Environment, 1982). To rebuild the urban areas of the North West we need to clean and clear the ravages of the past, to recreate the opportunities that attracted earlier generations to come and live there and invest there. The great challenge is now the Mersey and its tributaries. From its source well to the east of Manchester to the sea beyond Liverpool we must aim for much cleaner water. This objective, which will provide an incentive for the location of industry that needs clean water, gives 102 Chapter Five: Case Study, The Mersey Basin Campaign purpose to the restoration of the banks and the riverside. It encourages the restoration to full use and beauty of the many waterside places neglected over the years. A Mersey Basin restored to a quality of environmental standards fit for the end of this century will be of incalculable significance in the creation of new employment … I can think of no more exciting challenge for the decades ahead. (Michael Heseltine quoted in Department of the Environment, 1982: pp1-2) 5.4 The Mersey Basin Campaign In 1985, the Department of the Environment formally launched the Mersey Basin Campaign with personal support from Secretary of State for the Environment. The Campaign covers an area of some 4,680 square kilometres and with over 2,000km of watercourses, and is a £4 billion funding programme: £2.5 billion for water quality measures and £1.4 billion for landward regeneration (Mersey Basin Campaign, 1997). The Campaign aims to improve water quality and the waterside environments of the Mersey Basin, a heavily urbanised area containing the two conurbations of Merseyside and Greater Manchester. The Campaign is clearly based on the notion of collaborative partnership that was a shift to new ground in British administrative practice (Wood et al., 1999). The Campaign is a unique partnership, which brings together all interest groups on the Mersey Basin and co-ordinates all partners. Jeff Hinchcliffe, Chief Executive of the Mersey Basin Campaign described the notion of the Campaign: There is no legal entente that is the Mersey Basin Campaign. The structure of the Mersey Basin Campaign is like any other campaign. It’s like an Anti-drink Driving Campaign. It doesn’t exist legally. It’s just a good idea. We don’t think people who drunk should drive cars … this good idea is getting put into effect by the government passing laws, the police exercising control, adverts on TV, posters in pubs, and so on. … Everybody in society has got something to contribute. You can take that model to the Mersey Basin Campaign. 103 Chapter Five: Case Study, The Mersey Basin Campaign 5.4.1 The Objectives of the Mersey Basin Campaign The Campaign has three overarching objectives; improving water quality; stimulating sustainable waterside development; and encouraging local watercourse stewardship. These are: 1) to improve river quality to at least class 2 (fair) standard by the year 2010 so that all rivers and streams are clean enough to support fish; 2) to stimulate attractive waterside developments for business, recreation, housing, tourism and heritage; and 3) to encourage people living and working in the Mersey Basin to value and cherish their watercourses and waterfront environments. The first objective of the Campaign – water quality improvement – is to improve the quality of watercourses by the year 2010 to at least Class 2 (Fair, GQA Grade C or better) of the water quality classification developed by the National Water Council (NWC). Table 5.2 shows the NWC water classification that is based on a General Quality Assessment (GQA) system judging water quality with a variety of indicators. Table 5.0.2 NWC Water Quality Classifications NWC Class GQA Grade 1a A 1b B 2 C 2 D 3 E 4 F Description Water of good quality and suitable for all fish species As above but considered to be ‘marginal’ Fair quality and supporting coarse fish Again water of fair quality but deteriorating Water quality poor and coarse fish now beginning to straggle Poor quality and fish likely to be absent Indicators Trout, Salmon, stonefly larvae, mayfly larvae As above Dragonfly larvae, caddisfly larvae Water hog louse, horse leech, water flea Very few lice, leeches and fleas Very fee organisms present. Blood worms present in low quality water Source: Mersey Basin Campaign (2000c: p8) The objectives of the Campaign were initially the first two – 1) and 2) - as it aimed to tackle the region’s twin problems of poor water quality and industrial dereliction. In 1994, the third objective was added in recognition of an essential role of local stewardship in revitalising the waterside. These three objectives reflect the concept of sustainable development in integrating the environmental, economic and social issues. 104 Chapter Five: Case Study, The Mersey Basin Campaign 5.4.2 Organisational Structure of the Mersey Basin Campaign THE MERSEY BASIN CAMPAIGN CENTRE: FACILITATING BODY The Mersey Basin Campaign has the Mersey Basin Campaign Centre as a facilitating body of the partnership. The role of the Campaign Centre is to: Support the Campaign Chairman in his responsibility to the Secretary of State for the delivery of the Campaign objectives; To facilitate the Campaign partnership through networking, initiatives, sponsorship, education and awareness; Directly represent the Campaign through the many initiatives and projects being developed and undertaken in the Campaign name; and To be accountable for all the resources devoted to the Campaign (Mersey Basin Campaign, 2000b). The structure of the Campaign Centre has been flexible and restructured several times in response to changing political and accounting conditions around the Campaign (Table 5.3). In 1992, the structure of this facilitating body has been formed with thee key elements representing public, private and voluntary sectors. These three elements were the Mersey Basin Campaign Unit, the Mersey Basin Business Foundation and the Mersey Basin Trust. However, there was additional structural reform with the creation of the Mersey Basin Campaign Council in 1999. Table 5.0.3 The Changes of the Campaign Structure, 1982-2000 Year 1982 1983 1984 1987 1991 1992 1996 1999 2001 Events ‘Cleaning up the Mersey’ Consultation Paper produced. 1st Mersey Basin Campaign Conference held. The Mersey Basin Campaign Unit was set up. The Mersey Basin Campaign Voluntary Sector Network launched. The Voluntary Sector Network changed to the Mersey Basin Trust as a charitable body. The Mersey Basin Business Foundation launched. The Campaign Unit changed to the Mersey Basin Campaign Administration Ltd as a freestanding company. The Campaign Council was set up. The Administration Ltd absorbed to the Mersey Basin Business Foundation Source: Adapted from Mersey Basin Campaign (1993) 105 Chapter Five: Case Study, The Mersey Basin Campaign The structure of the Campaign Centre has echoed the principle of collaborative planning by creating three central elements representing public, private and voluntary sectors. This ‘three-element’ structure enabled not only representations from diverse interests but also inputs from the various experiences of the Campaign partners. Apparently, each key organisation operates and represents a different mode of governance, hierarchies, markets and networks (Figure 5.5). The Administration Company, which was a part of Government Office, it had a good understanding of a hierarchical approach in the practice of planning. The Company learnt how the Campaign could work and deal with local governments and governmental agencies. The Business Foundation are able to inject a market approach to the Campaign activities that may strengthen a business-like basis such as providing value for money at all levels of investment. In much the same way, the Trust that nurtures comprehensive voluntary networks in the region. Figure 5.0.5 The Structure of Mersey Basin Campaign: 1992-2001 Source: Author The Mersey Basin Campaign Unit had acted as an overall co-ordinator and administrator of the partnership. It was originally part of the Environment and Technology Directorate, Government Office for North West. It was reformed as an 106 Chapter Five: Case Study, The Mersey Basin Campaign independent company, the Mersey Basin Campaign Administration Ltd in 1996; as a subsidiary company of the Mersey Basin Business Foundation. It was grant-aided by the Government to promote, manage and support the Campaign effort, implementing and facilitating policy and action. It had two main roles. Firstly, the Campaign, as a partnership, needs to be operated by strategies presented and developed by all partners involved. The Campaign has got about 30 local authorities, 600 voluntary organisations and 23 businesses and government agencies. Therefore, the Administration Company had to consult member partners and codify a common agenda that could coordinate all interest groups involved in the Campaign. As the Campaign was government-aided, the second role of the Company was to produce accountability for the annual government grant. The Company was to set the Campaign’s context and to deliver synchronised strategies satisfying accountability for the government grants. In March 2001, in an effort of simplifying the structure of the Campaign, the Administration Company became nominal and the role of the Company is now taken over by its parent company, the Mersey Business Foundation. The reasons and impacts of these structural changes on the Campaign operation will be discussed in detail in Section 6.3.1, Chapter 6. The Mersey Basin Business Foundation grew out of an initial partnership between the Campaign, ICI, Shell and Unilever23, and was launched in 1992 to act as a channel for business resources for Campaign related activities and to provide a forum for business interests within the Campaign. The aims of the Foundation are: to help identify, fund and implement projects to a high standard; to encourage greater participation in Campaign activities by all sectors of the community; and to enable like-minded businesses to meet and discuss solutions to environmental problems. At the time of writing this thesis, the Foundation stands at around 20 members and with cash contributions of around £310,000 (Mersey Basin Campaign, 2000c). The Mersey Basin Trust began operation in 1987 as the Voluntary Sector Network, which has started with the influence from the Manchester Council for Voluntary Services to the Campaign since 1985. However, in order to support voluntary groups as a charitable body, the Mersey Basin Trust has formed in 1991. The Trust is a registered charity that is encouraging and supporting over 600 voluntary groups and 23 ICI became involved in 1987, Shell in 1988, and Unilever in 1989. 107 Chapter Five: Case Study, The Mersey Basin Campaign schools through a variety of grants and project. The Trust undertakes environmental improvements and raises awareness of the value of local watercourses in the wider community. The aims of the Trust are: to facilitate private sector investment in Campaign projects and activities; to involve new voluntary and community organisations with the Campaign; and to support particular elements of the Campaign including the developing network of River Valley Initiatives (RVIs) (Mersey Basin Campaign, 2000c:p14). Members of the Trust include individuals, wildlife groups, outdoor recreation workers and participants, urban and rural heritage organisations, schools and other educational groups, and canal and civic societies. The Trust has got two sub-groups, Stream Care and Water Detectives. Additionally, the Trust supports community groups with a couple of grant schemes such as Waterside Revival Grant and ICI Green Action Grant. Following the appointment of a new chair of the Campaign, there was a restructuring of the Campaign Centre in 1999, and the Mersey Basin Council24 has been established. This is a collective committee combining the networking and advisory role of following four existing committees drawn from previous structure of the Campaign: Campaign Development Group; Mersey Basin Business Foundation Board of Directors; Mersey Basin Campaign Administration Board of Directors; and Mersey Basin Campaign Board. Apart from the three key facilitating bodies, the Campaign has the Water Watch project and the RVIs. The Water Watch project was launched in 1990 in Manchester to tackle litter related issues caused by litter and debris floating on the city’s waterway. It is both a delivery mechanism in itself and part of the Campaign philosophy of acting as a facilitator for partner groups and organisations to take their own action. The RVIs are ‘mini Campaign’ partnerships delivering the Campaign’s vision to individual local watercourses. 108 Chapter Five: Case Study, The Mersey Basin Campaign RIVER VALLEY INITATIVES In 1991, the NRA announced a five-year report on the state of the rivers (National Rivers Authority, 1991), and the report found that the River Alt and Roch were the only rivers showed no sign of improvement between 1985 and 1990. Responding to this, Liverpool Friends of the Earth and Liverpool Healthy City 2000 organised a public seminar to discuss the water quality of the River Alt and the improvement actions needed to be taken. The seminar concluded the need of a working group to establish a green corridor along the River Alt. To this end, in 1992, the Minister for Environment and Countryside launched the Alt 2000 with ten working group members that became the very first River Valley Initiative under the umbrella of the Campaign. The RVIs are in effect seen as ways to encourage action at a more local level and to involve local communities more systematically. The RVIs build on joint working, which enables groups of local authorities to work together and pursues common cross-boundary interests. The RVIs have a particular value in that they focus the Campaign’s way of working on to specific stretches of river. As the local RVIs are targeting specific watercourses, they harness the energy of communities bringing Campaign motives and methods to where action can be locally determined and undertaken. The RVIs have various partners from various interest groups including public, private and voluntary sectors. A core membership of a steering group in a typical RVI includes the Mersey Basin Campaign, local authorities, the Environment Agency, North West Water, and the relevant Groundwork Trust. Between 1992 and 1998, eight RVIs were established, and there are now seventeen RVIs in the Mersey Basin. These are: Sankey NOW, Alt 2000, Clear Glaze Partnership, R.E.E.L., Darwen RVI, Beal Valley Partnership, RiVa 2005, Medlock Tame RVI, Bollin Valley Partnership, Weaver Valley Initiative, Rossendale Rivers Initiative, Upper Weaver Initiative, Mersey Strategy, Etherow Goyt Partnership, Gowy Network, DaY Valley Action and Merseyside Canal Partnership (Figure 5.6). 24 The details of the Council will be explored in Chapter 7, Section 7.2.2. 109 Chapter Five: Case Study, The Mersey Basin Campaign Figure 5.0.6 Locations of the River Valley Initiatives Source: Mersey Basin Campaign (2000c: p18) One of the paramount benefits of the RVIs is that the course of action is determined locally in responding to individual characteristics of watercourses such as environmental, political, social, and economic issues. Given their common link to the Mersey Basin Campaign, there seems to be a great degree of similarity both between the issues the RVIs are tackling and the wording of the aims and objectives. Five dominant themes in their aims and objectives are: Improving water quality; Enhancing the land adjacent to the river and identifying suitable sites for conservation, landscape improvement and community access; Raising the public profile of the river; Improving access to the river, mainly through the construction of integrated footpath and cycle networks; and 110 Chapter Five: Case Study, The Mersey Basin Campaign Ensuring community involvement in the initiatives (Kidd et al. 1997). GEOGRAPHICALLY-TIERED APPROACH A particularly distinctive feature in the Campaign structure is a geographically-tiered approach (Figure 5.7). The Campaign area is split into smaller catchment areas led by independent steering groups such as the River Valley Initiatives. The Campaign’s geographically-tiered approach started when the Catchment Project Groups were established in 1985 by addressing the specific needs of particular catchments. The Campaign area was split into five project groups led by local authorities: Central; Upper; Estuary; Southern; and Leeds and Liverpool Canal Corridor project groups. Figure 5.0.7 Geographically-Tiered Approach to River Management MerseyBasin Catchment Project Groups Individual Watercourse Sections of Watercourse Community The Mersey Basin Campaign 5 Catchment Project Groups (e.g. Estuary Catchment Project Group) 17 RVIs in the Mersey Basin Local Environment Agency Plans (e.g. Alt 2000 RIV/Lower Mersey LEAP) 25 Sections of the River Alt (e.g. Blueprint for Action in the Alt 2000 RVI) Source: Author Since 1993 these project groups have been complemented by RVIs and have faded in recent years. RVIs seek to address, in a more local level, the specific problems and opportunities associated with particular watercourses. The RVIs deliver the Campaign’s vision at the local level. The Alt 2000 RVI, formed in 1992, helped pioneer the concept of the RVI and its operational practice. Professor Peter Batey, chair of the Alt 2000 RVI, develops a strategic framework to translate the objectives of RVIs into its service delivery. His report, which submitted to the Campaign’s 111 Chapter Five: Case Study, The Mersey Basin Campaign Board of Directors held on 4th March 1999, shows that such a framework can be a combination of topic-based (e.g. water quality; habitat; access; education and awareness) and area-based (dividing the length of the river and its tributaries into geographical sections). This approach, dividing local watercourses in manageable sizes for stimulating local actions, is applied to the Alt 2000’s ‘Blueprint for Action (Alt 2000, 1999)’ that is organised into 14 sections for the Alt itself and 11 sections for tributary streams. This tiered approach may help deliver the Campaign’s vision directly into local activities by translating regional strategies to local actions. It also enables the Campaign to work with a concern of diverse characteristics of individual watercourses by working with local interest groups that have area-based knowledge, local networks and resources. Targeting individual watercourses encourages local community groups to contribute to their neighbourhood watercourses (rather than the Basin as a whole), and stimulates stewardship on their waterside environments. 5.4.3 Scope of Action in the Mersey Basin Campaign In relation to Campaign’s objectives, there are three primary actions in Mersey Basin Campaign: water quality improvement, landward regeneration, and local stewardship. WATER QUALITY IMPROVEMENT Water quality is an important aspect in the success of the Campaign. The Campaign’s original water quality objective was to improve the quality of all watercourses by the year 2010 to at least Class 2, ‘fair’ standard so that they are able to support fish. Figure 5.8 shows the great strides in water quality improvement in the Mersey Basin that have been made since 1985. The percentage of river length classed as being of ‘good’ or ‘fair’ quality (Class 2 or above in Table 5.2, Section 5.4.1) has doubled in the year 2000 comparing with that of the year 1985. 112 Chapter Five: Case Study, The Mersey Basin Campaign Figure 5.0.8 Mersey Basin: Water Quality 1985-2000 Source: Mersey Basin Campaign (2000c: p6) In terms of the water quality improvement, the Mersey Estuary has received particular attention from a direct result of North West Water’s (now known as United Utilities) capital investment programme. The pollution problems in the estuary have been tackled on three fronts: reductions in direct industrial discharges, particularly of heavy metals, reductions in domestic waste water discharges, and better water quality entering the estuary from upstream (Handley et al. 1998). Figure 5.9 illustrates the dramatic decrease in the discharge of crude sewage in the estuary with the evidence of biochemical oxygen demand. Figure 5.0.9 Mersey Estuary: Biochemical Oxygen Demand 1972-1996 Source: Mersey Basin Campaign (2000c: p6) 113 Chapter Five: Case Study, The Mersey Basin Campaign As part of the £ 2.5 billion investment of the United Utilities (by the year 2010), the linkage between investment in sewage treatment plant and water quality can be seen in Figure 5.10 and Figure 5.11, although it is not always so readily apparent. This emphasises the importance of continuing investment on a substantial scale in achieving the basin-wide water quality target to secure long-term benefits. Figure 5.0.10 Water Quality Improvements: the River Roch Source: Mersey Basin Campaign (1997: p17) Figure 5.0.11 Water Quality Improvements: the River Glaze Source: Mersey Basin Campaign (1997: p17) River water quality improvements are very largely the responsibility of the United Utilities and they in turn are reliant on the pricing structure approved by the DETR and OFWAT. By means of delivering partnership targets through member partners, the Campaign holds annual meetings with the North West Water and Environment Agency to support and monitor the progress on improving water quality. Apart from large investments of the North West Water and other partners, the Campaign undertakes physical clean-up projects and education programmes through the Water Watch and RVIs. This also includes the Campaign’s support to other water quality improvement initiatives such as the Healthy Waterways Trust to oxygenate the Manchester Ship Canal, and the Rural Areas Initiative to support actions of farmers. 114 Chapter Five: Case Study, The Mersey Basin Campaign LANDWARD REGENERATION Much publicity on landward regeneration of the Campaign was afforded to a significant number of large-scale projects, carried out by the major public and private sector agencies, such as urban development corporations in the North West. Although these successes of waterside flagship projects were in line with the Campaign’s objectives, there was no obvious involvement of the Campaign in its development process. However, rationale behind this is that the twin aspirations of improved water quality and the regeneration of waterside sites are closely associated. Improving water quality has helped the transformation of derelict land and buildings on the waterside location. That is not to say there were no tangible achievements of landward regeneration. The Campaign supports and encourages the development of waterside sites to help local or regional economic, social and environmental regenerations by means of creating new, and maintaining existing, initiatives to advise or assist in the improvement or use of waterside locations. The Campaign also encourages the reclamation of small derelict sites. The landward activities of the Campaign are more obvious at the local levels. The Campaign helps and encourages communities and other improve waterside locations for environmental, educational, wildlife conservation, recreational, tourism or heritage purposes. The Campaign supports community groups in waterside enhancement projects through funding such as the Waterside Revival Grant. The Campaign has also conducted smaller-scale projects at the local level, especially through the Trust and RVIs. These may include footpath improvements, waterside parks, footbridge construction, and riverside and canalside improvements. LOCAL STEWARDSHIP The Campaign recognised that developing an understanding of, and respect for, the water environment, is an important process of stimulating local stewardship. The Campaign has put much energy into securing these changes of attitude and awareness in a number of different ways. These have been highlighted in their education and awareness programmes. Over 1000 organisations - schools, community groups and residents’ associations - throughout the Campaign area have received direct assistance over the past twelve years. This has taken the form of grants for environmental 115 Chapter Five: Case Study, The Mersey Basin Campaign improvement, and advice and other assistance (Mersey Basin Campaign, 1997). The Campaign focuses particularly on schools in delivering their educational programmes. This involves training for teachers, providing water-related study programmes, and developments of educational packages and resources such as ‘Learning through Play’ and ‘Fact Pack’. The Campaign also offers funding for educational programmes, and links education providers to businesses for further support. 5.5 Conclusion The first part of this chapter discussed the research methodology including the interview design and the selections of the case studies. The Mersey Basin Campaign, the case study, is notably based on the notion of collaborative planning, and it is a unique example of collaborative partnership operating integrated waterside revitalisation in the UK. It is also clear that the Campaign has a complicated operational practice, mainly because of the multifaceted problems the Campaign deals with. The review of the Campaign in this chapter may show that the Campaign and its associated RVIs present an innovative approach to river management. Although there are limitations and difficulties associated with this experience, it does potentially offer some useful lessons, which may assist the development of more effective river valley management in the UK and elsewhere. 116 Chapter Six: Institutional Arrangements of the Mersey Basin Campaign CHAPTER 6 INSTITUTIONAL ARRANGEMENTS OF THE MERSEY BASIN CAMPAIGN 117 Chapter Six: Institutional Arrangements of the Mersey Basin Campaign 6.1 Introduction A collaborative partnership approach is becoming increasingly evident as an appropriate instrument in delivering integrated waterside revitalisation. However, there are operational difficulties in translating the theory of collaborative planning into the practice of partnership instruments. This chapter investigates an institutional arrangement of a particular practice of integrated waterside revitalisation, the Mersey Basin Campaign. This is to identify limitations and good practice, and to draw lessons that can be applied and disseminated more widely. This chapter is structured according to the four stages of a partnership life cycle as discussed in Chapter 4. These four life cycle stages are: Pre-partnership Collaboration; Partnership Creation and Consolidation; Partnership Programme Delivery; and Partnership Termination and Succession. 6.2 Pre-partnership Collaboration Stage The Campaign was established in responding to the social and political environments of the North West of England in the early 1980s. In the wake of the Toxteth riots, Michael Heseltine, the former Secretary of State for the Environment, took particular attention to Merseyside. Following his 1981 visit to Merseyside, the Merseyside Task Force Initiative (MTFI) was created (Cullingworth and Nadin, 1994). Initially, this was a task force of officials from the Department of the Environment. The MTFI was intended to bring together and concentrate the activities of central government and to work with local government and the private sector. The MTFI aimed to find ways of strengthening the economy and improving the environment in Merseyside (House of Commons, 1983). Peter Walton, the former Head of the Mersey Basin Unit25, who was involved in creating the Campaign, recalls that: “The whole thing [the Mersey Basin Campaign] started with inner city riots, the Toxteth riots. Following on that, Michael Heseltine set up about 40 separated initiatives including the Merseyside Task Force that was the origin of the Merseyside Government Office. The sprit of 25 Before the Campaign, Peter Walton was a civil servant in the Sports Council, one of early Merseyside initiatives in the Heseltine’s years, and in North West Regional Office, the Department of the Environment. 118 Chapter Six: Institutional Arrangements of the Mersey Basin Campaign innovation [of the Campaign] was started from all these initiatives. Toward the end of his activities, he looked at the river and said that it was dreadful. Then, asked what we could do about it.” The Campaign started as rather a political inspiration of Michael Hesetine than a product of ‘marriage of convenience (RTPI, 1998)’, an apt expression of the common motivation of partnership formation. 6.2.1 Building common purpose In order to translate political ambition into reality, the Department of the Environment produced a consultation paper, ‘Cleaning up the Mersey (Department of the Environment, 1982)’, in November 1982. The consultation paper outlined the present state of water quality, the problems of watersides and improvement projects that were undertaking at that time. As identifying agreed problems is a starting point for building common purpose (Innes, 1998), it was very straightforward for the Campaign. Poor water quality and consequent high costs of the economic development were already major concerns of the region. The common purpose of the Campaign, improving water quality, was simple and widely accepted. The consultation paper, therefore, sought for answers on ‘how to do it’ rather than ‘what to do’. The questions raised in the consultation paper were as follows: Are the most affected people ready and willing to tackle problems in the Mersey Basin? How much will it all cost and who should pay for it? How long will it take? What part can the different bodies (the public, private and voluntary sectors) play? How best can co-ordination of effort and continuing commitment be ensured? The consultation paper stated two main means of achieving the necessary improvements: powers of regulation (hierarchy); and capital expenditure (market). This might be because the consultation paper was produced in the early 1980s when hierarchy and market approaches were accepted as means of service delivery. 119 Chapter Six: Institutional Arrangements of the Mersey Basin Campaign However, a significant shift at that time was that the paper emphasised ‘importance of interaction (networking)’ between ‘three sectors’, public, private and voluntary sectors. This became a basis of the Campaign structure. ‘The public and private sectors, and the voluntary movements, all need to be involved if the anticipated improvements in water quality are to be fully capitalised upon. … The importance of interaction between sectors should be stressed.’ (Department of the Environment, 1982) The consultation paper was circulated widely among the many interests involved. Following on the consultation paper, the Secretary of State held the first Mersey Basin Campaign Conference at Daresbury in 1983 with over 200 participants. 6.2.2 Identifying Key Stakeholders The consultation process was a main feature of the pre-partnership collaboration stage. The consultation was part not only of building common purpose but also identifying and networking with key stakeholders in the Mersey Basin. Interviewees reported that stakeholders have been identified through the consultation process and other networking developed through their daily working life. Peter Walton emphasised significant roles of pre-existing networks in this stage of the partnership life cycle. He reported: “The influence of the Merseyside Task Force on the way of [partnership] working was of enormous benefit. Within two metropolitan counties, there were good environmental and countryside teams into which I could plug. … And derelict land reclamation was a good network among the local authorities. In terms of networking [among voluntary groups] the Groundwork Trust was important. … But each network was particular concerned with its own physical area and subject, and there wasn’t a pre-existing network in the whole basin area. We had to break all that down. It was a whole series of personal contacts.” It is clear that networks developed through pre-existing organisations are essential to establish a new partnership in the area. The Merseyside Task Force provided area- 120 Chapter Six: Institutional Arrangements of the Mersey Basin Campaign based knowledge and networks particularly in the area of the Estuary, which was their territory. The Task Force developed a way of partnership working in the region taken up by the government. This reflected to the formation and structure of the Campaign. Derelict land reclamation and the Groundwork Trust26 provided useful contacts to local governments and voluntary groups within the Basin area. The last part of Peter Walton’s quotation refers to difficulties in breaking into the existing networks and creating conditions for collaboration, as networking involves personal contacts and skills. Initial contacts to wider stakeholders in this were crucial to take the partnership forward to a creation and consolidation stage. These contacts made stakeholders aware of the formation of the partnership, and might have encouraged them to become part of the partnership from its first formation. 6.3 Partnership Creation and Consolidation A year after the Mersey Basin Campaign Conference, a press conference27 was held in March 1984 in order to begin the initial formation of the Campaign. The statement from the press conference raised three messages: 1) we need a radical clean-up campaign; 2) we need a new non-statutory body to run it; and 3) we need the Department of the Environment to take the lead. This was because the need for collaboration between the public, private and voluntary sectors has been recognised as essential to improve water quality of the Basin. Additionally, there was the need for a driving force to fill the vacuum of leadership in co-ordinating the environmental management in the area. The press conference also concluded the needs for a 25-year time-period and for two billion pounds investment based on a brief calculation from the North West Water Authority. In March 1995, the Mersey Basin Campaign was officially launched. Heseltine’s political inspiration motivated the creation of the Campaign. This brought several advantages in the establishment of the Campaign at an early stage. Unlike other short-term initiatives in the early 1980s, the Campaign had an exceptional 25year long-term time scale. It was also relatively easy to bring inputs from 26 The Groundwork Trust, formed in 1981, is a registered charity working in partnership with the local community to improve the local environment with a network of over 40 national branches. 27 Press Conference On Mersey Initiative, Mersey Clean-up Initiative Moves to Third Stage (16 March 1984) 121 Chapter Six: Institutional Arrangements of the Mersey Basin Campaign governmental bodies such as the Department of the Environment and the North West Water Authority. However, persuading other stakeholders to become involved in the Campaign was problematic. This was because the common purpose of the Campaign was to improve the water quality in relation to sustainability. As discussed in Section 4.2.2, the mostly agreed sustainability objectives of the Campaign could not be the sole reason for all stakeholders to contribute their resources to the Campaign. This section therefore investigates how the Campaign attracts partners to get involved and the structure used by the Campaign to deliver its service. 6.3.1 Designing Facilitating Bodies: Flexibility As discussed in Section 5.4.2, there have been continuous changes in the Campaign structure. The Administration Company was established in 1996 due to a simple accounting reason. Jeff Hinchcliffe, Campaign Chief Executive, reported: “The way the Campaign Unit was funded was through the income that came into the Government Office. … But, as most Government Offices are asked to do more with less money, we were conscious that the funding might be reduced beyond the point at which we can be effective. … So, we asked the government to give us a grant every year, if they want to keep the Campaign. The trouble was the Government couldn’t make a grant to a Government Office. So, the Campaign Unit had to come out of the Government Office and to become independent in order to get the grant as a company.” Although it was an accounting reason, the impact of this restructure on the attitude of the facilitating bodies was massive. He continued: “When the old Campaign Unit was within the Government Office, they [Government Office] were ‘aware’ of what was going on. They didn’t set targets, they didn’t monitor, and they didn’t account. We were very soft focused. … What happened when the Administration Company was born was that the Department of the Environment wanted to know what they were getting for the annual grant. They wanted to know not only what we actually do with the money but also why they should 122 Chapter Six: Institutional Arrangements of the Mersey Basin Campaign want the Campaign to do that. … Suddenly, for the first time, the Campaign was managed from target setting through to the delivery of the outputs. It was a big change in the way of thinking.” As a result of setting up the Administration Company as a subsidiary company, the Business Foundation had to be restructured and play a more significant role in the Campaign than simply presiding financial supports for projects. Jeff Hinchcliffe also indicated that the Business Foundation was particularly important in terms of inputting a business way of thinking to the Campaign. Another structural change of the Campaign was the creation of the Campaign Council in 1999. The Council combines the networking and advisory role of previous meetings involving: Campaign Development Group; Mersey Basin Business Foundation Board of Directors; Mersey Basin Campaign Administration Board of Directors; and Mersey Basin Campaign Board (Mersey Basin Campaign, 2000b). Although the creation of the Council was in response to the changing conditions of the Campaign, it was largely an input from the new chairperson, Joe Dwek. Regarding the creation of the Council, Mark Turner reported: “The new chairman came along and didn’t feel that the existing structure was working very effectively. I think the problem was we had too many meetings and directors. … The Administration Company and Business Foundation as separated organisations were doing largely the same sort of things. The reason of having three individual organisations perhaps doesn’t exist anymore. … It’s a response to the changing conditions, plus a product developed by the new chairman.” The structure of the Campaign has been changed several times for various reasons. The Campaign has been, however, fairly consistent in keeping to the principle of ‘three-sector representation’. It is clear that the structure of the facilitating bodies needs to adapt to changes in political and administrative environments. As Jeff Hinchcliffe indicated, such changes have been significant but have affected only a limited number of people, mostly the Campaign Centre staff. The research shows that the structural reforms have been tools for managing administration at the Campaign Centre as a facilitating body. However, the reforms have not influence the whole 123 Chapter Six: Institutional Arrangements of the Mersey Basin Campaign Campaign partners. In the case of the Campaign, the principle of collaboration between public, private, and voluntary sectors at the core of the partnership structure has helped to deliver a consistent message to wider partners. Moreover, a geographically-tiered approach of the Campaign might play a role in securing a consistent support from wider partners during its numerous structural reforms. As individual RVIs mange discrete geographical areas, the activities of individual local initiatives were not significantly influenced by those structural reforms at the regional centre. 6.3.2 Attracting Formal Members of the Campaign The Mersey Basin is faced with a range of administrative, political, economic and environmental issues. The scope and complexity of these issues in the Basin are immense (Kidd, 1995). The complexity of waterside issues forced the Campaign to establish a much broader vision based on the concept of sustainability that can be agreed by most stakeholders. This enables a win-win strategy by covering wider issues together in economic, social, and environmental decision-making. The overarching objectives give benefits in developing common purposes between stakeholders and prevent serious conflicts in between them. However, the sustainability visions could not secure the stakeholder participation because it could not generate strong commitment from stakeholders to put extra time, effort and money into the partnership. The Campaign therefore had to develop a set of hooks to attract waterside stakeholders in the Mersey Basin. DIRECT HOOKS TO ATTRACT STAKEHOLDERS: RESOURCES As discussed in Section 4.3.2, market-based hooks such as funding availability are most popular reasons for stakeholders to get involved in a partnership. It is evident that a European Regional Development Fund (ERDF) and its preparation process have stimulated collaboration in implementing tasks of regional issues (Martin and Pearce, 1994). The Council for Ministers set up the ERDF in December 1974 with the objectives of ‘correcting the principal imbalances in the Community resulting from agricultural 124 Chapter Six: Institutional Arrangements of the Mersey Basin Campaign preponderance, industrial change and structural unemployment’ (Roberts et al., 1993). A significant revision of the ERDF was agreed with the adoption of new regulations as the introduction of the principle of programme fund by the Council of Ministers in 1984 (Nevin, 1990; and RTPI, 1994). Programme funding was another response to the perceived needs to ensure that its funds were used to pursue a properly thought-out strategy for regional economic development rather than support an ad hoc selection of individual projects (Williams, 1996). In the case of the English regions the resolution of the ERDF requirement for partnership has been strongly privileged the position of the new integrated Government Offices (Lloyd and Meegan, 1996). The Campaign was one of the pioneering initiatives that were awarded ERDF programme funding. As the result of a successful application for the ERDF in 1984, the Mersey Basin Programme was created with a total sum of 63 million pounds of ERDF grant over the Programme Phase I and II (1984-1991). Jeff Hinchcliffe indicated that the funding opportunity, especially the ERDF, played a significant role in attracting stakeholders to become part of the Campaign. In particular, the ERDF of the Mersey Basin Programme helped considerably in attracting partners in the early years of the Campaign; as there was a narrow understanding of the concept of partnership. Peter Walton, the former Head of Mersey Basin Campaign Unit, reported: “People in Macclesfield asked why they should be interested in the Mersey Basin, so I said the River Bollin flows into the River Mersey, so you are part of the Basin. By the way, there is a European grant. They suddenly thought this is a good idea. The money talked. … The local authorities were in particularly because at that time the other sources of funding were diminishing. … Resources are much bigger than a grant, but people got completely hooked on getting money from the government and the EC.” Although the ERDF was an essential element in attracting partners and stimulating regional collaboration in the Basin area, several arguable points in relation to the ERDF have been raised among interviewees. Firstly, the European grant played a significant role in stimulating the motivation of being part of the Campaign. This resulted in a lack of enthusiasm in implementing the objectives of the Campaign, as there was less understanding of a true sense of partnership. As Lowndes and Skelcher 125 Chapter Six: Institutional Arrangements of the Mersey Basin Campaign (1998) argue, the funding opportunity may bring the stakeholders together, but cannot keep them round the table. Interviewees perceived that the partners seemed not to be interested in implementing the tasks of the Campaign, once the initial excitement of funding availability had declined. Peter Walton reported: “Local authorities were always pressured for resources. They saw the Campaign as a mean to supply funding sources. If it wasn’t in satisfaction, they were almost in a way of attacking the Campaign at a certain time because we couldn’t deliver what they wanted.” Therefore, the Campaign needed to change the views of the partners in a way of collaborative working to deliver its programme. Secondly, the water industry had become privatised during the Mersey Basin Programme. The North West Water Authority that was a key partner of the Campaign became the North West Water Company. Although it was agreed to spend the twothird of the European grant on water quality improvement (and the one-third on landward regeneration), the EC concerned that the Mersey Basin Programme grant might create substantial benefits to the privatised water company, as Peter Walton reported. As consequent, this caused the waterside to have less European grants in the future. INDIRECT HOOKS TO ATTRACT STAKEHOLDERS: ADDED VALUES Although it is not as obvious as a market-oriented hook, the credibility of the Campaign has been also identified as a hook to attract stakeholders in the Mersey Basin. This credibility of the Campaign comes because it is a regional partnership initiative with central government support. Apart from the obvious market-oriented resources such as the ERDF, the Campaign’s supporting role in securing external funding of the partners has also been identified as a hook to partners. Gwen White, former Community Officer of the Campaign, reported: “Advantages of the Campaign are its regional role and a kind of the DETR’s support. Nowadays, every funding application has to show the synergy of the interests in a partnership. I think that helped [attract partners]. Planners learnt to see benefits of being a part of a bigger organisation.” 126 Chapter Six: Institutional Arrangements of the Mersey Basin Campaign This added value can be seen at a process of the involvement of the North West Water Authority28 (NWWA) that has been a key partner of the Campaign since the beginning. Prior to privatisation, water managers were located within quangos, the regional water authorities such as the NWWA. Since reorganisation of the water industry (Department of the Environment, 1973) in 1974, the North West Water Authority have been responsible for the management of the whole water cycle of the Mersey catchment as well as the other river basins in Lancashire and Cumbria. As a result, for much of the 1970s, water managers were promoting major public investment projects such as dams and reservoirs (Rees, 1990). In 1978 the NWWA issued their consultation document on long-term objectives including a specific water quality objectives to improve the rivers in the Mersey catchment to Class 2 (fair, supporting fishes). As a result the water treatment investment caused the increases in water bills, the water authorities were needed to justify their public accountability to the central government. There are four explanations of the early involvement of the NWWA in the Campaign. Firstly, the NWWA had a shared common purpose improving water quality of the Mersey Basin. Secondly, major improvement projects of the NWWA had been undertaken in the Mersey Basin before the Campaign. Their 170 million pounds programme to improve the Mersey Estuary was already well on the way even before the Campaign’s consultation paper published. Thirdly, the government had supported the Authority’s long-term aims in principle, and the Campaign had been initially developed as a government initiative with a political inspiration. These governmental backgrounds had bonded two organisations to develop strategies together. Finally, and most importantly, the Campaign can strengthen the public accountability of the NWWA to the government. Additionally, the Campaign may give the Authority a high priority when allocating external finance. The evidence of these added values of the Campaign as a regional strategic partnership between public, private and voluntary sectors can be found widely in involvements of other partners. Interviewees indicated that the regulatory agencies, such as the Environment Agency, saw an opportunity for wider consultation by being a part of the Campaign. Business sectors saw the potential for promoting a positive image of the company and better public relations by working within the sustainable 28 Former North West Water, and now United Utilities. 127 Chapter Six: Institutional Arrangements of the Mersey Basin Campaign issues. In this context, Mark Turner, River Valley Initiatives Manager, emphasised the significance of publicity that the Campaign can generate: “The main reason for the companies getting involved with the Campaign is that it a good PR for them. They want to associate with something, which is positive. The Campaign won the World River prize in 1999, so they become part of the Campaign and get more publicity of that.” 6.3.3 Attracting Informal Members of the Campaign INFORMAL MEMBERSHIPS: MEMBERS OF THE MERSEY BASIN TRUST Informal membership is mainly related to voluntary groups and members of the general public in the area. In this context, members of the Trust may represent informal members of the Campaign. Members of the Trust consist of community groups, voluntary organisations, schools, individuals, parish councils and small businesses. This free membership is over 600 in 1999 and the numbers are increasing (Table 6.2). Table 6.0.1 The Mersey Basin Trust Membership: 1991 -1999 Year 1991/2 1992/3 1993/4 1994/5 1995/6 1996/7 1997/8 1998/9 Full 134 174 210 269 288 308 320 341 Associate 18 50 109 168 234 251 256 267 Total 152 224 319 437 522 559 576 608 Note: Full memberships include community groups and voluntary organisations, and associate memberships include schools, individuals, parish councils and small businesses. Source: Mersey Basin Trust (1999) 128 Chapter Six: Institutional Arrangements of the Mersey Basin Campaign Caroline Downey, the Director of the Trust, reported the role of the Campaign in the community participation as a facilitator: “There are people out there who are already doing things. … What we are trying to do is to work as glue. We aren’t there to duplicate. We aren’t there to reinvent the wheel. The wheel is there and going around. We are there to oil it.” Interviewees from the voluntary sector indicated that the benefits of becoming part of the Campaign are: 1) small funding opportunities as the group must to be a member to apply for the Trust fund; 2) expertises and helps from the Trust and other member partners of the Campaign when undertaking practical projects; 3) credibility and strengthening when they speak to the local authorities in discussing their projects; and 4) feelings of comfort in being part of bigger organisations. Additionally, bigger partner organisations from both the public and private sectors such as the DETR, the Environment Agency, the North West Water, ICI, and so on, give the Campaign an added credibility to attract smaller organisations including voluntary groups. Nonetheless, this free membership causes that member organisations may not take memberships seriously. A representative of the Trust members, the Water Recovery Group, reported: “ They [the Trust] sent us an information pack and a membership application form. We just signed up because it was a free membership. Since then, the Campaign sent us their newsletters and we got involved in some events they organised from time to time. That’s all.” However, it is evident that voluntary groups who are also members of their local RVI are more actively involved in the Campaign’s activities. This is because the RVIs provide closer interactions between local interest groups focusing on their local watercourse issues. The Campaign’s geographically-tiered approach brought waterside projects to the level of local watercourse communities. This enables local communities to commit and focus on their neighbourhood watercourses rather than on the basin as a whole. As the result, the Campaign is able to facilitate involvements from local communities more effectively in revitalising local watercourses. 129 Chapter Six: Institutional Arrangements of the Mersey Basin Campaign ATTRACTING INFORMAL MEMBERS The Mersey Basin Campaign is using a top-down approach in relation to its geographically-tiered approach in attracting the general public to the Campaign activities. As discussed in Section 3.4.3, the community involvement in waterside revitalisation needs a driving force to stimulate local awareness. This is because the waterside issues are not a top priority of community groups that may generate community participation as a bottom-up approach. However, the Campaign brings down its vision to the local community level and facilitates community involvement to develop a sense of stewardship. The Campaign, then, facilitates the community involvement to the partnership level and enables the community to act within the vision of the partnership. Figure 6.1 illustrates the community context of the Mersey Basin Campaign. The Campaign found that creating and developing a ‘sense of ownership’ of the watercourses among local communities is an important task in order to encourage the local populations in the Basin to value their waterside environments. To achieve this the Campaign has directed a great deal of effort to enhance communication (information and interaction) with the community through its geographically-tiered approach (top-down). This may encourage community groups to cherish their local waterside environments and become involved in Campaign activities (bottom-up). Firstly, the Campaign offers information on local watercourses to local communities through education programmes, publications such as periodic reports and newsletters, and private partner’s advertisements (Figure 6.2). Education and awareness programmes to local communities have been developed in securing importance of their waterside environments. In this way the benefits from community involvement are clearly communicated to the local population, and the community feels more confident to become involved; by understanding how they can take control for their futures and take actions that really affect their quality of life. 130 Chapter Six: Institutional Arrangements of the Mersey Basin Campaign Figure 6.0.1 The Community Context of the Mersey Basin Campaign Hierarchy Network Market Communication Bottom-up Top-down (Tiered approach) Informati on Sharing Information clear idea of what community needs and can do, then provide base information for the local strategies, such as LEAPs Formal Membershi p Interacti onResources Sharing funding from other partners and manpower from community volunteers Communit y Involveme nt Stewardship Informal Membershi p Communicatio n Informati on Media & Awareness Programmes Newsletters, Education & Awareness Programmes, Publications, and Partners Advertisements Interactio n Community Social Events Events of cleaning-up watercourses, giving the opportunity for contact with local wildlife, and involving walking along the watercourses Source: Author Figure 6.0.2 A Partner’s Advertisement on Water Quality Improvement, NWW Source: Mersey Basin Campaign (1997) With respect to public involvement in the Campaign, one interviewee reported on the value of communication in giving information to generate public interests and awareness in a local area. At a public consultation interview regarding to the amenity and wildlife value of Kirkby Brook29, a local resident pointed out that: “They [Groundwork Trust] have done all the work for this pond [Kirkby Brook restoration project]. After that, the Groundwork used to send their newsletters to my house ... It was good to know what the 29 The author took part in the consultation interview as a part of the Wildlife Trust workshop in 4 th September 1999. 131 Chapter Six: Institutional Arrangements of the Mersey Basin Campaign Groundwork is doing in this area and other parts of the city. But it’s pity that they don’t send us the newsletters any more.” For the second communication method, the Campaign encourages interactions between individual members of the community by providing some social events in relation to their local watercourses. This may include events of cleaning-up watercourse, guided walks, wildlife educations and social BBQs on watersides. For example, the Alt 2000 RVI, one of the more active RVIs, has provided touring environmental theatres in school, and has organised clean-ups and community barbecues, ‘Alt Walks’, and ‘Environmental Week’, ‘Alt 2000 Spring Tide Spectacular’. These kinds of events become opportunities for both interactions between individuals and education by discussing about the local watercourse environments. When a community group is involved in Campaign activities, there are two kinds of participation. First, the community groups may become formal members of the Campaign to act as members in co-ordinating committees in regional or local levels, i.e. the Campaign Council and the Steering groups in the RVIs. In those committees, the community groups communicate (sharing information and interacting) with other partners. Sharing information can build clear ideas of what the community needs from and can do for their waterside environments. This also provides base information in establishing a strategy of local watercourses such as LEAPs. Interaction by sharing resources, such as funding from other partners and manpower from community groups, enables the effective project implementation. Second, the community groups may become informal members of the Campaign in participating practical projects to improve their local watercourses. In this context, a process of community involvement in the Campaign may begin from cleaning-up events. Stream and river clean-up projects may result in visible effects of what the community can do for their watercourses. This may increase a willingness of maintaining and keeping an eye on their environments. Speaking from her experience as a member of Friends of Healey Dell, Caroline Downey explained a process of generating stewardship by undertaking clean-up events: “We have gone through the process of doing the clean-ups for two or three years. … When you are working with them, they come to the 132 Chapter Six: Institutional Arrangements of the Mersey Basin Campaign point where they turn around and say ‘Why the hell are we out here every two or three weeks and cleaning up this rubbish? Who is putting it here?’ … That’s what the group gets to. They want to stop this. That’s what our group is looking at the moment, campaigning and writing to local authorities and the Environment Agency [to make sure keep the area clean]. The community is starting to stand up and shout. That is the process [of empowering the communities] beyond the clean-ups.” Throughout this, increased stewardship of their waterside environments enables the communities to become involved in or organise further waterside improvement projects. This may extend to other projects for improving their living environments. 6.4 Partnership Programme Delivery Stage As discussed in Chapter 4, partnership service delivery is based on three key aspects of integrated waterside revitalisation: consensus building; facilitation; and open participation. In this context, six in-depth case studies in the Campaign activities will be investigated in Chapter 7. Therefore, this section explores overall aspects of the Campaign’s service delivery, particularly, in relation to its institutional arrangement. 6.4.1 Network-oriented Service Delivery It is clear that partners became involved in the Campaign for various reasons. These may be related to resources and added values. As Lowndes and Skelcher (1998) argue, funding (opportunities) can bring partners together, but it cannot keep them round the table or persuade them to work on the vision of the partnership. One of the interviewees who had been involved in a RVI at the early years of the Campaign reported: “I remember a person coming from a local authority who used to keep telling us, ‘I am doing this out of interest, this is not in my job description’. That is what he has been told. He couldn’t really justify the time he spent [on the Campaign activities]. So, he came to the 133 Chapter Six: Institutional Arrangements of the Mersey Basin Campaign meetings, but he found difficulties to do anything very much [between meetings], because it wasn’t in his work programme” The Campaign developed collaborative arenas that can bring partners together and stimulate their commitments on waterside revitalisation. Most of all, the Campaign had to change attitudes of partners from compartmentalised working practice towards collaborative thinking. During the early year of the Campaign much of its time was spent in spreading awareness of its vision and persuading other organisations to work towards its objectives (Kidd and Shaw, 2000). Interviewees reported that the most difficult part at the early stage was to develop an understanding of the collaborative concept among partners. Peter Walton, the former Head of the Campaign Unit, reported: “In the early years of the Campaign, North West Water proposed to have a flagship project in an early improvement scheme. Beyond their programme they wanted to see the actual class changes from Class 3 to Class 2 in a specific area. They asked which area they should look at. There was no one who suggested North West Water to invest in their area… No one had been asked before. … It was a completely new approach, so nobody know how to respond to such a genuine special offer.” Interviewees who are partner representatives to the Campaign indicated that the feeling of achievement in the partnership helped encourage their commitment to undertaking tasks for the partnership. Stuart Roberts, a former representative of Cheshire County Council, reported: “I come to the Campaign because it differs from what I do in day-today practice. I can see something is happening because of what we do in the group. … It’s a rewarding job, actually.” Speaking from her experience working with the Alt 2000 RVI in the early years, Gwen White valued the activities of voluntary groups in stimulating a feeling of achievements. She reported: “When we started the River Valley Initiatives, it was quite difficult to get the concept across. To get things going while we were talking 134 Chapter Six: Institutional Arrangements of the Mersey Basin Campaign about the aims and objectives and getting funding in, we encouraged the voluntary groups to get out there, do things, engage with people, show them something is happening and show them you can change something. … The voluntary and community sectors provide some of visual outcome for the Campaign. … That gets the thing kick started while the statutory and private sector organisations were trying to get into their board or get funding.” The Campaign is based on a network mode of governance by bringing all sectors with equal voices. In order to develop a collaborative notion in the partnerships, interviewees emphasised the importance of the role of facilitators (chair and coordinator) at the meetings. A success of a collaborative partnership may depend on the skills of facilitators. Interviewees reported that steering groups or committees are better to be chaired by a person who does not represent a strong interest of a singular issue. Interviewees also acknowledged the hierarchical position of representatives in their parent organisations. The right level of representation is important. A more senior level of representation is required in committees seeking a strategic overview. However, senior level representation may not suit a working group that deals with practical aspects. Additionally, some interviewees who involve in the RVIs also indicated that the representation in the Steering Groups gradually slides down the hierarchy. Inappropriate representation may slow down the process of implementation because the representative may have to go back to the parent organisation to make decisions or find relevant resources and information. Furthermore, the research found that there are frequent changes of representatives because they have to move out due to their job changes. However, representatives from voluntary groups tend to stay in the group longer than other sectors. This is because their interests tend to be lifetime commitments and do not depend on their job descriptions. In relation to another issue on the representation, Gwen White reported: “People are coming from particular viewpoints. They have to. It’s their job. The purpose and value of the meetings are being able to see where they are coming from. It’s not about getting them to change their viewpoints, because they can’t. … But, it’s about sharing those 135 Chapter Six: Institutional Arrangements of the Mersey Basin Campaign with the others to see and understand. It’s learning. Even if I don’t like what others are saying, but I understand why they are saying it. I know what I have to work with, so I start looking for the solution. Understanding and learning are the value of the whole Mersey Basin Campaign, I think.” There are two important issues in her dialogue. Firstly, a collaborative arena requires diverse interests from individual partners to deliver its service. The collaborative approach is not just consensus building or conflict resolution that targets an agreement as a final product. The collaborative arena is not a place for bringing everybody together and making everybody to have the same viewpoint and opinion. The arena is to co-ordinate diverse interests and to work to an agreed goal. The collaborative approach needs a consensus in which all partners are agreed on what they are going to do. It also requires individual interests and particular viewpoints to implement tasks of the partnership. This individuality may enable to bring resources and information from a much wider group of partners. Secondly, understanding and learning are essential for effective service delivery. Understanding of other interests in the arena enables representatives to see and work for a wider vision of the Basin as a whole rather than a narrow view of a single organisation. The research found that recognition of the wider vision might shift the attitude of representatives towards a collaborative working. As communication is content of information sharing and interaction, Peter Batey, Chair of Alt 2000 RVI and Mersey Strategy RVI, reported: “At some point in each meeting, I intentionally ask every member to update what has happened since the last meeting. This gives an opportunity for everybody to speak and for building understanding of what others are doing. It also persuades them to work on our tasks in between meetings because they have to say something at this time. … We have time to have a casual chat apart from the formal procedure of the meetings. These moments are also important to network with other participants informally. The amount of information you can get from these informal chats is enormous. It can be about the inside story of the 136 Chapter Six: Institutional Arrangements of the Mersey Basin Campaign organisations. It can be about a new funding opportunity coming out in the near future.” Interviewees indicated that they have not changed their viewpoints on waterside issues while working within the partnership. However, they have changed their views on the partnership working. William Crookshank, representative of the Mersey (Estuary) Strategy RVI from the Environment Agency, reported: “I haven’t changed my view on the estuary issues, but I certainly changed my view on how the partnership works. When I was told to go to the Mersey Strategy initially, I thought ‘why do I have to go to a partnership, though we can do it better ourselves.’ Now, I know what a partnership can do. So, I will be happy to get involved in another partnership when I move out from the Mersey Strategy RVI.” It is now clear that the value of a collaborative partnership is not all about achieving the common goal. Although it is not obvious to quantify, networks and understandings developed through a collaborative process can be also outcomes of the partnership. The William Crookshank’s dialogue shows that his experience of getting involved in Campaign activities transformed his viewpoints on the way of the partnership working and his attitude to work to collaborative efforts. This may encourage future collaboration in the area, even though there will be no obvious hook such as funding opportunities attracting stakeholders. 6.4.2 Outcomes of the Collaborative Approach Through interviews and observations undertaken by the author, it is generally evident that the activities of the Campaign show positive prospective in relation to Innes’ criteria, which discussed in Table 4.2, Section 4.3.3.30 However, as her criteria are limited on consensus building, these may not be able to assess fully on the outcomes of waterside revitalisation, as facilitation and open participation are also important in its service delivery. Additionally, it is difficult to evaluate the outcomes of a whole Campaign prospective. This is because the Campaign covers a wide range of issues. 30 The evidence can be found in six in-depth case studies in Chapter 7. 137 Chapter Six: Institutional Arrangements of the Mersey Basin Campaign Therefore, different locations and projects of the Campaign activities reflect different results in evaluating the Innes’ criteria. It has been also realised that it is almost impossible to examine the effectiveness of collaborative approaches without accurate tools to measure the outcomes of sustainability objectives. Considering all, this research focuses on whom the outcomes are effective to and what alternative ways are to justify the accountability of the outcomes. EFFECTIVENESS TO WHOM? The outcomes in a collaborative partnership are wider than just achieving the common purpose of the partnership. The research found that representatives within the collaborative arena generally agree on the wider scope of the outcomes from collaborative actions. They valued the process of the collaborative approach as well as its final product of achieving objectives. For example, solving conflicts may be a final product. However, the process of conflict resolution may generate a wider scope of outcomes such as feelings of achievement and better understanding between representatives in the arena. Although these ‘hidden values’ of collaborative approaches are widely accepted between representatives in the collaborative arena, it is much more complicated to make people outside of the arena understand about the wider prospective of the collaborative outcomes. This is related to the Innes’ criteria O9: learning and knowledge produced within the consensus process were shared by others beyond the immediate group (see Table 4.2, Section 4.3.3). In this context, the feedback process of representatives to their parent organisations is significant. However, it is almost impossible to achieve an ideal collaborative approach unless there is a total transformation in the whole planning system. Stakeholders become part of the collaborative partnership with different stakes. They have to satisfy their initial purposes of becoming involved in the partnership. For example, businesses should get publicity opportunities to promote positive image of companies. Local authorities should get funding opportunities. Regulatory agencies should get wider consultation opportunities. Voluntary groups should also get what they wanted from the partnership. However, most importantly, the partnership should also achieve its primary goals. In the case of the Campaign, the primary objectives are water quality improvement, landward regeneration and community participation. 138 Chapter Six: Institutional Arrangements of the Mersey Basin Campaign ENGAGING WATER QUALITY TO ECONOMIC REGENERATION Since 1985, there have been the great strides in water quality improvement in the Mersey Basin where the percentage of river length classed as being of ‘good’ or ‘fair’ quality – that is clean enough to support fish – has doubled by the year 2000. Periodic surveys of fish numbers and species reveal that almost 80% of the 219 watercourses sampled contain fish of some kind and around 34% support the pollution-sensitive brown trout (Mersey Basin Campaign, 1997). Nevertheless, population, health and species diversity does vary markedly. The aspiration of the Campaign is that by 2010 all watercourses in the Basin will be of ‘good’ or ‘fair’ quality. Water quality has been a primary issue in the Campaign’s aims. This is because water quality is a most obvious way to measure the outcomes of the Campaign. It was also an initial aspiration of the establishment of the Campaign. There is a linkage between the Campaign’s investment in sewage treatment plants and water quality in rivers (Mersey Basin Campaign, 1997). However, the Campaign has made an effort to engage the first objective to the second one; the water quality improvement to regional economic regeneration. Peter Walton, the former Head of the Campaign Unit, reported that: “The things that people see and think as the Mersey Basin Campaign improves our lives are often the cheapest, the things can be seen, for example, waterside parks, small-scale footpaths, and so on. Huge expenditure has spent on the sewage treatment work, but you don’t get much credit for that except that fishes come back.” The Campaign is succeeding in meeting the target of the water quality objective with 2.5 billion pound investments. The enormous investment of the Campaign to improve water quality has been generally perceived professionals who involve in revitalisation of the Basin. However this is not always perceived the general public. Although the water quality improvement is measurable and essential for environmental sustainability of the region, its socio-economic impact to the region is not as obvious as the water quality statistics. On the other hand, a significant number of large-scale landward regeneration projects in the Basin have been carried out by the Urban Development Corporations. Intense 139 Chapter Six: Institutional Arrangements of the Mersey Basin Campaign economic regeneration in the region has been implemented by Urban Development Grants, Derelict Land Grants, Enterprise Zones, Regional Selective Assistance, City Challenges, Inner City Task Forces and Inner City Partnerships. In this context, the Campaign has a limitation in getting directly involved in the major economic regeneration projects of the region. This is because the notion of network-oriented approaches simply cannot implement large-scale regeneration projects. Furthermore, these single-minded and short-term regeneration initiatives could not find a mutual benefit of becoming part of the Campaign. Therefore, the Campaign was established to forge an explicit link between good water quality and economic development. The rationale is founded on the fundamental recognition that without good water quality – aesthetically, chemically and biologically, then efforts at comprehensive regeneration will either founder or will be only partly realised. Stuart Roberts, a representative of Cheshire County Council, reported: “Improving water quality means more attractive areas for recreation uses on the water that promote new types of recreation. … If it is polluted water, then people try to avoid contact with the water. … A good water quality means that housing development is coming out along the waterside.” The research found that the linkage between water quality and economic regeneration has been widely accepted among interviewees who are actively involved in the Campaign. However, the linkage was questionable between interviewees who are not part of the Campaign. Therefore, there was a need to secure the accountability of the Campaign’s water quality and landward regeneration objectives. The Campaign, North West Water and the Environment Agency commissioned a university research group to produce a report; ‘The Relationship between Water Quality and Economic Regeneration in the Mersey Basin’ based on a questionnaire survey to property valuers. This was published in 1998 (Handley et al. 1998) and provided, subject to criticism, evidence supporting the notion that investments to improve water quality is an essential component in achieving the aim of continued economic regeneration. The report found that an importance of water in the property development is directly reflected in enhanced rental premiums for waterside property, ranging from 0-15% for offices, 0-25% for leisure-related property and 10-40% for residential property. Generally, aesthetic quality is more important for commercial property, with physical 140 Chapter Six: Institutional Arrangements of the Mersey Basin Campaign water quality becoming relatively more important through leisure to residential property. However, water quality is different from other factors in the development process insofar as it exerts an influence at a number of different levels. These can be identified as direct, indirect and intrinsic benefits. These also can be equated with the stimulation of direct economic regeneration, image building and the achieving of water quality for its own sake and as a part of sustainability (Figure 6.3). If good water quality is not in place, either in aesthetic or chemical/biological terms, then development will not be prejudiced. Those estimated economic benefits through valuing waterside location might also have important policy implications for waterside property developments (Garrod and Willis, 1994). Figure 6.0.3 The Relationship Between Water Quality and Economic Regeneration Source: (Handley et al. 1998) ACCOUNTABILITY TO COMMUNITY PARTICIPATION The Campaign as an institution needs to be accountable. Although water quality improvement is scientifically measurable, it is difficult to judge how effectively the second and third objectives, improving waterside environments and encouraging local stewardship, have been achieved. As discussed earlier in this section, the Campaign puts an effort to engage the issues of water quality improvement to those of landward regeneration by supporting the notion that investments to improve water quality is an essential component in achieving the aim of continued economic regeneration in the region. However, the third objective, community participation, is more problematic in defining outcomes of community works. This is because a partnership, as an institution, has to deal with accountability and organisations outside of the collaborative arena. In the case of the Mersey Basin Campaign, it can be seen in a tension between the Trust and the Campaign Centre (the Administration Company before the restructure) as most interviewees indicated. Causes of the tension within the facilitating body may be summarised in three headings. 141 Chapter Six: Institutional Arrangements of the Mersey Basin Campaign Firstly, the Campaign Centre and the Trust have a significant different understanding in the objectives of community participation. Caroline Downey, the Director of the Trust, reported that: “As far as the Campaign [Centre]’s concern, their ideal of what we should be doing is community involvement, community involvement in clean-ups, community involvement in tree plantings, community involvement in doing things to reach their target … Ours is to build the strength of the community as much as to improve the physical waterside environments. I think that is key point of how we differ.” The waterside issues involve the definition of sustainable development that implies empowerment, participation and changing attitudes (Rydin, 1998). The Trust aims to stimulate local stewardship and empower communities by using aspects of waterside issues. On the other hand, the Campaign Centre aims to improve waterside environments by using the input from the local environmental groups. Secondly, the role of the Trust in the Campaign is unclear. One of main roles of the Trust was a supporting mechanism to the RVIs. However, this responsibility is now transferred to a RVI manager in the Campaign and the link between the Trust and the RVIs is weakened. The expertise and experiences of the Trust in the community participation may not be fully translated to the practice of the RVIs. Although the Trust and the Centre seem to agree that local stewardship is an essential element of their objectives, the Centre may consider that encouraging stewardship is mainly the role of the RVIs rather than one of the Trust. The third cause of this tension is the need for accountability of the Trust activities to the government. Peter Wilson, Government Office of North West, reported that: “The Trust gets a grant from the Government Office as a part of the grant we give to the Campaign. So, the Campaign needs to report back to us what they have done with the government money. … A number of community projects is one of requirements in these reports.” Two parties, the Trust and the Centre, have got different viewpoints in valuing and measuring effectiveness of community works. Speaking from these three aspects, there is a question that can be raised. Who are the clients? 142 Chapter Six: Institutional Arrangements of the Mersey Basin Campaign The client of the Trust is clearly the local community as the Trust aims to strengthen local communities. Sibongile Pradhan, Community Officer of the Mersey Basin Trust, reported: “The numbers don’t tell the real results of the community work. The numbers of clean-up events are not for sustainable development and strengthening communities. … It [community participation] is a long term. In order to build up a strong community, it needs about 10 visits to produce their own action plan. But with this amount of work, 3-4 clean up project can be done.” The client of the Campaign Centre is the government. The Centre wants the Trust to achieve a certain amount of community work because they need the statistic numbers in order to satisfy the government requirement and secure future funding from the government. The Campaign uses the increasing numbers of the Trust membership as an evidence of commitment from the voluntary sector. There are obvious disagreements and misunderstandings between the Trust, the Centre and the government. In order to solve the conflict, the Campaign is planning to change the funding structure of the Trust. Two options are raised from interviewees. Firstly, the Campaign Centre is to commission the Trust to meet their target so that the Campaign can get what they pay for. Secondly, the Trust pursuits independent funding from the government, as they point out that the current joint grant with the Campaign Centre may cause the conflict. This will enable them to be independent from the Campaign in terms of the resource sharing. However, these changes in the funding structure will not solve the initial conflict from the goal incompatibility, disagreements in their aims and scope of communities. 6.7 Partnership Termination or Succession Stage A partnership is generally assumed to run only for a limited period. The time limit for the Mersey Basin Campaign is the year 2010 that is the limit currently set by the government to fund the Campaign Centre. An exit strategy of the Campaign has not been set at the time of writing. The Campaign plans to establish the exit strategy in 143 Chapter Six: Institutional Arrangements of the Mersey Basin Campaign 2005 so as to set a more accurate exit strategy towards the end of the programme. This is because of a considerable change in the Campaign structure and the agenda of its activities in the recent years. There are three possible exit strategies for the partnership: 1) a complete termination of the partnership; 2) a succession of the partnership as an institution; and 3) a succession of the partnership activities by member partners after the termination of the partnership institution. Interviewees are generally confident that the Campaign may continue in some aspects after the year 2010. Although they consider a possibility of an extended government grant enabling the success of the Campaign institution, the third option is the most expected exit strategy among the interviewees. Mark Turner, RVI Manager, reported that: “The RVIs might continue, the membership of the Trust might continue. I think something will continue. … Perhaps by the year 2010, water quality won’t be such a focus as it’s getting better. Perhaps there will be new things to do. … So, the Campaign can be more leisure-based or more recreational-based.” In order to secure that the activities of the partnership can be sustained even after the partnership termination, the partnership needs to develop a clear exit strategy in both the institutional arrangement and the vision reflecting necessary future activities. The most important aspect in the exit strategy is to develop strong networks between partner organisations that may last longer after the termination than other modes of governance, hierarchies and markets. Networks between member partners may enable further collaboration in the future. The Campaign’s geographically-tiered approach may benefit its exit strategy, as there is a strong possibility that the RVIs as independent initiatives may continue their services after a possible termination of the Campaign. 6.8 Conclusion Conflict potentially increases when there is: 1) high goal incompatibility; 2) high activity interdependence; and 3) limited resources to compete (Schmidt and Kochan, 1986). The Campaign has created common purposes and comprehensive interactions between member partners. However, there has not been a strong tension in sharing 144 Chapter Six: Institutional Arrangements of the Mersey Basin Campaign resources in the Campaign’s collaborative arena. This has enabled the common purpose of the Campaign to be generally accepted between wider stakeholders in the Basin. In addition, the Campaign needed to develop broad objectives based on sustainability issues in order to allow a win-win strategy in its objectives. Nonetheless, objectives with no tension could not act as a stimulus to make stakeholders become involved in the partnership. Despite the fact that poor water quality was a problem in the region, the benefit that improved water quality might bring was not a main concern of all stakeholders. As the motivation of taking part of the Campaign could not be generated as a bottomup approach, the Campaign needed a driving force to stimulate the motivation among stakeholders. The most obvious hooks to attract stakeholders were resources, in particular, the ERDF at the early years of the Campaign. Additionally, the credibility of the Campaign as an umbrella initiative with government supports acted as another kind of hook to attract stakeholders. It is also apparent that the pre-existing networks in the Basin helped establish the Campaign in a way of partnership working, identifying stakeholders and providing local knowledge. An informal approach and network mode of governance are fundamental elements of the collaborative arena, especially for its service delivery. In order to deliver its service, the Campaign needed to transform the attitude of member partners from the compartmental working practice towards the collaborative way of working. Dialogue in the arena developed a comprehensive understanding of each partner’s perspectives of the Basin. It also enabled participants to see a wider vision of the Basin as a whole rather than one of a narrow interest of their parent organisation. Together with this understanding and broader vision, feelings of achievement that the participants may get from the arena helped encourage them to contribute to the Campaign’s objectives. The outcomes of collaborative actions are more widely defined within the collaborative arena than the outside of the arena. However, establishing outcomes is more problematic when they need to be accountable from the outside organisations. This is partly because there is no accurate tool to measure how the sustainability objectives are achieved. However, there are also many ‘hidden’ outcomes of a collaborative approach. It is evident that an informal approach and networking played a significant role for a partnership’s formation and its service delivery. Furthermore, 145 Chapter Six: Institutional Arrangements of the Mersey Basin Campaign networking is also important in the exit strategy of the partnership so as to sustain the vision of the partnership after the termination. The sustainability objectives of the Campaign were a ‘necessary evil’ in the Campaign. The sustainability was widely accepted among stakeholders, but the intractable issues around sustainability are apparent in attracting stakeholders to become involved, persuading them to work for the objectives and accounting the outcomes. It is clear that dialogue in the collaborative arena leading to comprehensive understandings is a fundamental element in delivering the partnership services. However, there is a need to explore how a collaborative partnership delivers its services in practice. This will be investigated in Chapter 7, particularly, focusing on six case studies within the Campaign activities. 146 Chapter Seven: The Mersey Basin Campaign in Practice Chapter Seven THE MERSEY BASIN CAMPAIGN IN PRACTICE 147 Chapter Seven: The Mersey Basin Campaign in Practice 7.1 Introduction In Chapter 6, the institutional arrangement of the Mersey Basin Campaign has been investigated according to the four life cycles of partnerships. Focusing on the partnership programme delivery stage of the Campaign, this chapter will explore the three aspects of the collaborative partnership within Campaign activities: consensus building; facilitation; and open participation. Undertaking six in-depth case studies, two for each individual aspect, this chapter will investigate the practice of service delivery in a particular collaborative partnership. Each case study will look for lessons can be learnt from the experience of the Campaign in a real-life context. This chapter judges the applicability of theory and principles of collaborative approaches to the practice of planning. 7.2 Consensus Building in Practice This section draws on the results of two case studies investigating how a consensus building process can be applied to a process of integrated waterside revitalisation in the Campaign. As discussed, the effective consensus building process is heavily related to meeting management skills that have already been the subject of a considerable amount of research (Susskind et al., 1999b). Therefore, this case study investigates how the consensus building process can influence to the process of waterside revitalisation in particular. The Mersey Estuary Management Project, as the first case study of this section explores working practices of consensus building in aspects of regulating an integrated management plan and its implementation. The second case study, the Campaign Council and Manifesto Pledge Groups, investigates how a consensus building process can be implemented in managing and maintaining a partnership body. The Mersey Estuary Management Project is implemented by a well-established partnership, the Mersey Strategy. Whilst, the Campaign Council and Manifesto Pledge Groups are relatively recently established as outcome of restructuring the Campaign in 1999. 148 Chapter Seven: The Mersey Basin Campaign in Practice 7.2.1 The Mersey Estuary Management Project This detailed case study explores how a concrete example of collaborative partnerships, the Mersey Strategy, can operate for integrated estuary management by means of a consensus building process. In carrying out this case study, nine semistructured interviews have been undertaken: eight partner representatives of the Mersey Strategy partnership; and a planner from a local authority who implements the Mersey Estuary Management Plan (a outcome of consensus building) have been undertaken. Additionally, an annual conference, Mersey Estuary Forum, and a threeday seminar relation to the Mersey Strategy have been observed (Appendix 1). BACKGROUND TO THE MERSEY ESTURARY MANAGEMENT PROJECT The Mersey Strategy is one element of the Mersey Basin Campaign and covers the Mersey Estuary (Figure 7.1), the tidal part of the River Mersey, which extends from Liverpool Bay in the Irish Sea up to the tidal limit at Howley Weir in the town of Warrington some 30 kilometres from the coast. The Estuary has suffered from industrial pollution and the discharge of domestic wastewater since the Industrial Revolution. By the late 1950s there were no fish in the river and the system was effectively ‘dead’(Jones, 2000). In 1989, the proposed construction of a tidal barrage across the lower reaches of the Mersey prompted the suggestion that a plan be prepared for the Estuary. The Campaign commissioned University consultants to produce a Mersey Estuary Management Plan (MEMP) in 1992. This was published in 1995 (University of Liverpool Study Team, 1995) and provided a strategic policy framework for integrated estuary management in the Mersey Estuary. The MEMP is based on: “a vision of the future of the Mersey Estuary as one of the cleanest developed estuaries in Europe, where the quality and dynamics of the natural environment are recognised and respected and are matched by a high quality built environment, a vibrant maritime economy, and an impressive portfolio of estuary-related tourism and recreation facilities. The MEMP [would] provide a framework for coordinated action. The Plan [would] be a key instrument in addressing critical management issues so as to secure the sustainable development of the 149 Chapter Seven: The Mersey Basin Campaign in Practice Mersey Estuary and to maintain and develop its position as one of region’s most valued environmental assets.” (University of Liverpool Study Team, 1995: p12) Figure 7.0.1 The Area Covered by the Mersey Strategy The Mersey Estuary Zone Burnley Preston Blackburn Irish Sea Southport Bury Wigan Rochdale Oldham Salford Stockport Liverpool Birkenhead Warrington Runcorn Ellesmere Port Northwich Macclesfield Chester Crewe 0 30km Source: Kim and Batey (2000) The Campaign’s Estuary Project Group took up the task of implementing the Mersey Strategy. The Strategy is to build strength into an integrated approach to the overall management and development of the Mersey Estuary. The implementation process for the Mersey Strategy provides a good example of a collaborative partnership in action. The Strategy has been translated into the Mersey Estuary Action Programme (MEAP) through a comprehensive consensus building process (Mersey Strategy, 1998; and Mersey Strategy, 2000b). The MEMP and the MEAP together form part of a Local Environment Agency Plan (LEAP)31 of the Estuary coverage, Lower Mersey LEAP, 31 The Local Environment Agency Plans are methods of river catchment management for the sustainable development developed by the Environment Agency. LEAPs help to identify, assess and resolve local environmental problems or opportunities for enhancement (Environment Agency, 1999). The Lower Mersey LEAP area includes Liverpool, Widnes, South Warrington, Runcorn, Ellesmere Port, a large area of the Wirral and part of Cheshire. 150 Chapter Seven: The Mersey Basin Campaign in Practice representing the agreed policies and action programme of a range of agencies in addition to the Environment Agency (Environment Agency, 1997). The Strategy has a Steering Group as a facilitating body of the partnership. The Steering Group operates on a collaborative basis. The personnel of the Group are variable mainly due to the career progression of its members. The Group has tried to keep the size of 12-15 representatives from diverse sectors. At the time of writing, the Steering Group Members are: Local Authorities: Cheshire County Council, Wirral Metropolitan Borough Council, Sefton Metropolitan Borough Council and Halton Borough Council. Private Sector: North West Water Ltd., Littlewoods Organisation plc, Peel Holdings. Voluntary Sector: Royal Yachting Association and Mersey Basin Campaign. Statutory Organisations: Environment Agency and English Nature. Technical Advisor: University of Liverpool. (Mersey Strategy, 2000b: p66) Inspired by the structure of the MEMP, the Mersey Strategy has reformed its organisational structure by establishing four Topic (or User) Groups; Economic Development, Estuary Resources, Recreation, and Understanding and Monitoring Topic Groups (Figure 7.2). The Topic Groups have strengthened the ability for the Strategy to manage wider involvement from more diverse interest groups and generated the focused commitment to a particular area of interest within the range of estuary issues. The Steering Group and other Topic Groups meet every 2-3 months and the meeting duration is generally 2-3 hours. Figure 7.0.2 The Organisational Structure of the Mersey Strategy Source: Modified from University of Liverpool Study Team (1995) The need of a co-ordinated management plan for the Estuary has been promoted since a proposal for a Mersey Barrage in the late 1980s. At the same time, the Albert Dock development, which was a major waterfront project on the Liverpool-side Estuary, had accelerated the production of an integrated estuary management plan. Stuart 151 Chapter Seven: The Mersey Basin Campaign in Practice Roberts, Cheshire County Council, who chaired the Steering Group from 1992 onwards, described that: “Probably the Albert Dock is the first development in that area, and probably the first place that actually happened. Back in the early 1990s, we could see there would be other interests on the other sites in the Estuary. We were conscious that those new development and new recreational uses needed to be carefully planned and managed in themselves, also to avoid upsetting and causing conflicts with some of existing uses like commercial navigation and nature conservation.” The Mersey Estuary Management Plan took 3 years to develop based on 15 detailed topic reports and was officially launched by the Minister for Merseyside in February 1996 (Table 7.1). 152 Chapter Seven: The Mersey Basin Campaign in Practice Table 7.0.1 Mersey Estuary Management Plan, Work Programme 1992-1995 March 1992 Conference March 1993 March 1994 Draft Plan Final Plan First Report Public Sector Partners Report to Committee Report to Committee Private & Vol. Sector Consultation Consultation University Study Team Definition of Study Area Prepare Proposals Voluntary/Private Sector Identify Opportunities Consultation Identify Zones Statutory Agency Review Advise on Mechanisms Land Ownership and Tenure Waste Water Treatment Navigation, Tidal Regime Tourism Nature Conservation and Pollution Emergency Planning Recreation Coast and Flood Defence Review of Experience Elsewhere Area Issue Reports Implementation Monitoring March 1995 Approval of Plan Revise Plan Public Conference 1 Conference 2 Conference 3 Conference 4 Source: Modified from (University of Liverpool Study Team, 1995) 153 Chapter One: Introduction A considerable amount of consultation took place during the formulation of the plan. Additionally, a series of annual conferences also organised. Subsequently, these were translated into the Mersey Estuary Forum later on. The MEMP was intended: to focus attention on the Estuary as one of the Mersey region’s most important environmental assets and convey a positive image of the area as a unique conurbation with an enormous water resource (with recreational and tourist potential) at its core; to provide the basis for an agreed and coordinated programme of environmental action and creative conservation to be implemented by the commissioning partners and others; to set out proposals for the management of river-based recreation and for the protection of ecological assets; to establish part of the technical basis to enable the local authorities and others to respond to major development initiatives on the Estuary; and to enable the commissioning partners to speak with an informed and authoritative voice on matters affecting the Estuary. (University of Liverpool Study Team, 1995: pp 9-10) John Entwistle, representative of Wirral Metropolitan Borough Council, has reported that: “It [MEMP] is a tool for us to use the actual management plan itself policies, guides and principles, which we can use in everyday work. … The hope is … everybody’s singing from same song sheet.” In 1997, one of the Steering Group members, Mike Knowles, undertook an internal consultant study on an evaluation of the MEMP and its implementation. The Mike Knowles’ Study is based on comprehensive interviews and discussions with more than 34 interviewees within 29 partner organisations of the Mersey Strategy. However, there was criticism that this internal consultant study was undertaken only 12 months after the MEMP published, which was not sufficient time to establish the scope of the Plan effectively in the practice of planning. Nonetheless, his study, ‘Towards an Action Plan (Knowles, 1997)’, concluded the following key issues: The MEMP has had a negligible impact on the planning activities on the Mersey. 154 Chapter One: Introduction The MEMP has a limited status within most organisations. Only interested individuals have an awareness of the MEMP. There are no structures to retain and broaden the engagement of consulted organisations. The benefits and relevance of the MEMP, to many, are minimal. There is an importance that the MEMP should be creating actions related to the Estuary. The resourcing of the MEMP requires tangible outputs. There is little effective focus and communication about the MEMP. The MEMP process has not been facilitated. (Knowles, 1997: p6) A driving force of the production of the MEAP was the involvement of the Environment Agency in a process of co-ordinating the MEMP and a LEAP covering the Estuary area, Lower Mersey LEAP. In order to implement the MEMP and Lower Mersey LEAP together, the Agency felt that there is a need of taking actions out of the MEMP. With input from the Agency, the Mersey Strategy has produced the Mersey Estuary Action Programmes that are to take forward the policies of the MEMP into a programme of agreed actions to address specific issues in the Estuary (Table 7.2). The Management Plan is meant to be a visionary policy document, which co-ordinated and produced by the specialists of the university. The Action Programme is meant to take stock of current and future initiatives, identify gaps in coverage or topic areas, and seek ways in which to fill these gaps. Although two Plans have been produced in a basis of comprehensive consensus building, another difference between two is the production process. University consultants produced the Management Plan, and the Steering Group acted as an advisory and consultation group. The Action Programmes are collective documents of consensuses that have been built from four Topic Groups of the Mersey Strategy, about 50 member partners who are actual players of the area. These two different methodologies were not deliberately intended, however, most interviewees agreed that they needed different approaches in different situations and purposes. Table 7.0.2 A Comparison Between the MEMP and the MEAP ME Management Plan ME Action Programmes 155 Chapter One: Introduction Purpose Life Provider Policy Framework Identifying and prioritising issues Long-term (5 years) Short-term (1 year) University Consultant Topic Groups of the Partnership Source: Author The MEMP and MEAP are developed as advisory plans that do not have any statutory powers or legal responsibilities on the Estuary issues. These plans are unique as an advisory plan that it has been agreed to fulfil the role of a LEAP for the Mersey Estuary. The Lower Mersey LEAP states: “The estuary sits in the middle of this [Lower Mersey] LEAP area and many of the issues raised within this LEAP have an impact on the Estuary. At first it was thought that this LEAP would include the Estuary. However, after some consideration we decided to take the Estuary out of this LEAP area. We hope to work with the Estuary Project Group to move the MEMP on to an issues and action stage.” (Environment Agency, 1997: p62) The process of putting together the three plans, MEMP, MEAP and LEAP, has also mirrored the Lower Mersey LEAP to add much diverse issues such as social issues, although these are beyond the work field of the Agency. Another advantage for the MEMP as a part of the LEAP is that regular updates of the MEMP and the continuity of the Plan may be secured by the Agency where regulates to review the LEAPs annually and needs a full review on a five-year cycle. The interviewees have reported that there were two major driving forces in combining two plans, MEMP and LEAP. Firstly, there has been active involvement of the Environment Agency in the Campaign and, consequently, the Mersey Strategy. Secondly, it was always the intention of the Environment Agency to secure wider consultation in the production of the LEAPs as it is emphasised in the R&D Technical Reports (Baker Associates, 1997; and Environment and Society Research Unit, 1998). The MEMP provided much wider consultation than a typical process of LEAP production. It was therefore a good opportunity for the Agency to have a positive publicity. The limitation presented may conclude lack of awareness and ownership on the MEMP among partners. This might be because the MEMP is produced the University 156 Chapter One: Introduction consultant with limited number of member partners (about 10 members of the Steering Group). The MEMP might facilitate awareness and ownership among only those who are involved in the production. Generally, the interviewees agreed that the MEMP has not been effective on translating its objective to the whole range of the partner, although a considerable amount of consultation has been carried out. However, this weakness of the MEMP can be covered by the MEAP that is produced by a comprehensive consensus building with wider involvements through four Topic Groups. The majority of interviewees pointed out that the representatives who have been involved in the production of the MEMP and the MEAPs can have more inclusive impacts on the estuary activities in practice than those who have not. This is because participants felt that the Plans are their personal achievements, and they aware of the Plans. Nonetheless, consensus building for the strategy can also give negative impacts. There is a danger that an advisory plan, especially in the case of the MEAP, which is developed by consensus building process, tends to be a simple description of what partners are already doing rather than put extra efforts to the Estuary. Setting out that context, Stuart Roberts, representative of Cheshire County Council described: “I think that is a fair comment. A lot of what’s in the Action Programme is what’s happening in those organisation anyway, but that was always deliberate intention. … Having them in one document meant that we could look at the gaps where things ought to be happening in line with the Management Plan objectives, but aren’t. Then, we [the Mersey Strategy] can try to get things moving on that.” As an example, one area identified within the Recreation Topic Group is a need to produce a guide to recreational uses in the Estuary. There was no single body that felt that is their responsibility to produce the guide. The Strategy consequently took over the recreational guide project, and published ‘Making The Most Of The Mersey: A Leisure Guide to Your Estuary (Mersey Strategy, 2000a)’ in 2000. A lesson can be learnt from this incident is that there is the need to realise the limitations of advisory plans and to maximise the implementation of the plans from those limitation. There is no doubt that the MEMP provided a comprehensive policy framework for integrated estuary management. The Management Plan intended that development 157 Chapter One: Introduction proposals could be assessed so that the activities around the Estuary can be coordinated. Although the MEMP and MAMP have been strongly referred to in the Lower Mersey LEAP, not surprisingly, the meaning of the MEMP and MEAP to the actual users in practice was a ‘subsidisation tool’ to facilitate the actions rather than control them. Interviewees reported that the uses of the management plans are mainly to facilitate the action when a certain project, which has been addressed by the plans, is promoted. The management plans is also used as an ‘information source’. Kevin Curran, Liverpool City Council, reported that the MEMP was a very useful document in understanding the Estuary issues when he started a new position in relation to the Estuary. While the Council has a limited amount of information on the Estuary, the plan provides a considerable amount of information or referred where the information he is looking for can be found. At an organisational level, the management plans is a ‘publicity tool’ that indicates a wider consultation has been proceed, as the Environment Agency may be an example. Additionally, there is a concern that the MEMP and MEAP can be a good reference for applying the Single Regeneration Budget that partnership approaches can be prioritised. By realising the limitations and enhanced uses of the advisory plans, the rest of this case study investigates what are the working practices to maximise the implementation of the MEMP and the MEAP. The first part examines the issues of the institutional arrangement and the participation of representatives in the Mersey Strategy. Secondly, it investigates how the services of the Strategy can be delivered through the network that is a dominant mode of governance in a consensus building process. DELIVERING SERVICES: CONSENSUS BUILDING Like other part of the Basin, the Mersey Estuary is faced with a range of administrative, political, economic and environmental issues (Figure 7.3). The Mersey Strategy developed a much broader vision based on the concept of sustainability in order to respond to the scope and complexity of these issues in relation to the Estuary. Although this enables a win-win strategy by covering wider issues together in 158 Chapter One: Introduction economic, social, and environmental decision-making, sustainability was not the sole reason for them to put extra time, effort and money into the partnership. Figure 7.0.3 Diverse Areas of Interest in the Mersey Estuary To come later. Source: Author Note: These photographs show a range of interest in recreational and navigational purposes. The Mersey Strategy has a set of hooks to attract stakeholders of the estuary issues. In general, interviewees indicated that the government-sponsored credibility of the Mersey Basin Campaign has been seen as an attractive benefit for stakeholders to become partners of the Mersey Strategy. For example, the regulatory agencies, such as the Environment Agency, saw an opportunity for wider consultation by being a part of the Mersey Strategy. It can be seen in the production of the Lower Mersey LEAP using wider consultation process of the MEMP, as discussed. Business sectors, such as Littlewoods Organisation plc, saw the potential for promoting a positive image of the company and better public relations by working within the sustainability vision. Besides these, some interviewees mentioned that the Mersey Barrage project, which was being actively promoted in the 1980s, provided a stimulus to networking, which may have facilitated the creation of partnerships. The Estuary Zone contains as many as nine local authorities and some forty organisations have regulatory responsibilities for the Estuary. The Estuary Project Group comprised most of these organisations together with representatives of the private and voluntary sectors, a membership of almost fifty. It was a matter of concern for the Mersey Strategy to create a much smaller Steering Group; a committee with 20 or fewer is a desirable size for it to be effective (Heathcote, 1998). Additionally, the 159 Chapter One: Introduction Strategy had to find a way of managing the Steering Group to be in a manner consistent with the principles for collaborative planning: the working committee should include representatives of all relevant and significant interests (Innes and Booher, 1999b); and participants should represent points of view and interests, not merely large organisations with the most wide-ranging powers (Straus, 1999a). The Steering Group seems to be well in line with consensus building principles in terms of the structure of the group. Most interviewees reported that they were satisfied with the size and diversity of the Steering Group. By recognising importance of the size of the Group as a ‘working group’ rather than a ‘committee’, the Strategy has carefully selected the representatives. In this context, representatives on the Steering Group pointed out: “ In term of the size, we probably got it right. It’s not too big, it’s not too small … It’s about 14-15 officially, but regularly it’s usually about 10 or dozen people … So, it should be very selective.” (John Entwistle) “This is a good steering group. It’s a good diversity. …. We have the structure of four local authorities, two statutory bodies, two voluntary sectors and two private sectors. We try to have that structure all the time.” (William Crookshank) “Individuals [representatives] were carefully chosen and it was not just self-provided. We looked not only a range of the organisations but also their personal interests and knowledge of the estuary as well. So it was people who in various ways were already involved in the estuary.” (Stuart Roberts) There was a wide acknowledgement that wider involvements would provide good credibility for the partnership. It was therefore a matter of concern that the Mersey Docks and Harbour Company, as a big user of the Estuary, has not been actively involved in the partnership. In order to get reluctant stakeholders involved in the Strategy, the regional credibility of the Mersey Basin Campaign has been promoted as a significant aspect. This is because the organisations that are taking part of the Campaign tend to keen at involving other activities in relation to the aims and objectives of the Campaign. For example, Littlewoods plc who is a partner of the Campaign is also represented on the board of the Mersey Strategy, although they are 160 Chapter One: Introduction not an organisation that has direct involvement in the Estuary or has legal responsibilities on the Estuary. From the interviews undertaken, the Mersey Strategy might take three possible approaches to get reluctant stakeholders involved. First, for the public sector, establishing inclusive information on the whole Estuary may attract the administrative bodies to get actively involved. The ability of cooperating partners is important to establish this integrated information source. Secondly, for the business sector, the Strategy needs effective marketing as a mutual partnership, which endeavours to achieve a win-win strategy. There is a need to emphasise that the Strategy is not just an environmental and ecological green group or an organisation that takes a view of contentious project. Finally, using ‘big names’ of existing partners might lead to positive reactions from smaller interest groups as Stuart Roberts reported: “We deliberately use some big name such as Littlewoods to give confident to other organisations, maybe smaller businesses to get involved, and to demonstrate our credibility. When we had a launch of the very first Action Programme for the business sector, we had the chairman of Littlewoods as a main speaker. We deliberately splashed the name around as an attraction to get interest from other businesses.” For more comprehensive involvement, the Mersey Strategy uses the Mersey Estuary Forum, which is an annual conference. This provides a valuable opportunity to translate direct messages to a wider range of stakeholders, and keep partners interested in the partnership, as RTPI (1998) suggests. A representative from a local authority described on the Mersey Estuary Forum that: “From a local authority’s point of view, it is an opportunity for us to invite politicians to go along to see what the authority officers are doing on their behalf in terms of keeping the process is going. Political accountability is quite important, especially when local authority is putting the money in.” Another way to encourage wider participation from general public, the Strategy considered organising Friends of the Mersey Estuary. Although continuous involvements from wider stakeholders have been emphasised in this context, the 161 Chapter One: Introduction interviewees are also conscious on the ability of the Steering Group as a working group. William Crookshank stressed that: “In the Steering Group, you can have as many big players as you like. But, what you really need are active members. If the representatives from those big players are not active members who are just looking at what is going on, the benefits to the Steering Group might not be there. … Nothing is going to be happened if you haven’t got people taking things forward. … If you haven’t got a Steering Group that can steer, it couldn’t go anywhere.” This argument suggests a need of further investigation on the working manner of the Steering Group, especially, focused on roles of active members at the Steering Group and the factors contribute to being an active member or a less active member. A service delivery mechanism of collaborative partnerships, which tend to be based on a network mode of governance (Kim, 1999) may be different from other economic regeneration partnerships. This is because the actions from partner organisations cannot be directly motivated through a network-oriented approach that depends on roles of individual representatives rather than their own organisations. The interviews undertaken by the author show that most representatives on the Steering Group have not changed their own organisational points of view on the Estuary while working within the Mersey Strategy. However, they gained a better understanding of the Estuary issues, and came to recognise the need for a wider perspective on the Estuary than could be achieved by individual partners ploughing a lone furrow. Nevertheless, most interviewees had found that the motivation for working actively in the Steering Group is dependant on the enthusiasm of individuals rather than the concerns of their own organisations. The research shows that having shared ownership of the partnership among those representatives is fundamental for effective partnership service delivery. William Crookshank, a representative of the Environment Agency, commented that: “Initially, I was representing the Agency … to make sure the Action Programme is produced. … I am now, at the Steering Group meeting, representing the Steering Group and the [Mersey] Strategy more than the Agency. … I have a problem when I talk about ‘we’. I sometimes 162 Chapter One: Introduction think, am I talking about ‘we’ as the Agency or ‘we’ as the Mersey Strategy?” Throughout the interviews, it is clear that the more active representatives, in the view of their colleagues, have similar feelings. Additionally, it has been identified that once the representatives have ownership of the partnership, they act as a catalyst to stimulate and motivate action by partner organisations. This is because: 1) they are more likely to have a strong feedback process to their parent organisations; 2) they are generally prepared to seek resources for the Mersey Strategy from their parent organisation; and 3) they tend to make their colleagues aware of the Mersey Strategy throughout internal networks within their parent organisations. The research indicates that these three actions of representatives are essential to make the partner organisations aware of the importance of the Mersey Strategy, and consequently, encourages them to work for the Strategy’s aims. In a long term, active members who feel ownership to the Strategy continue marketing the Strategy even after he or she moved out from the Steering Group. If so, there is another question to be asked. How can the ownership of the partnership be developed among the representatives? There is no simple answer. However, it may be easier to answer the question as to what distinguishes active members from less active members in the Steering Group. In describing differences between active members and less active members, some interviewees commented that: “It could be, I think maybe that one or two people I can think of who contributed less are there [Steering Group] to represent a particular organisation’s interests [rather than to represent their sectors] and make sure to secure those.” (Stuart Roberts) “It’s fair to say that some organisations intend to protect their own interests rather than necessarily be a sort of proactive partner. So they just observe what everyone else is doing and make sure that other people’s actions aren’t going to impact on them.” (Louise Hopkins) It is clear that most of the active member representatives perceive much wider potential for the partnership. Active representatives have pointed out that the potential outcomes are the product of written agreements, public awareness, mutual understanding on the Estuary, a learning process, changing attitudes and viewpoints 163 Chapter One: Introduction of working within partnerships and the ability to prevent future conflicts on Estuary issues. On the other hand, less active members described the purpose of the Strategy as simply enabling issues concerned with the Estuary to be raised. They also prioritised their roles on the Group as representing their own organisational interests. Marsh (1998) argues that communication exchange (interaction and information sharing) in a working group affects the outcomes of the network-oriented approach, by offering a unique opportunity for partners to gain a better understanding of each other’s interests and improving partner relationships. Regarding communications on the Steering Group, Stuart Roberts reported: “[In the Steering Group meetings] maybe the discussion is not confidential, but sometimes things would be said not to repeat it outside. Individuals are representatives of our sectors rather than our organisations. When I (or other people) express the view that wouldn’t necessary be the view of my own authority, the organisation that employs me. The view I express will be one that I feel to be the best interests for the Estuary.” The interviews indicate ownership of the partnership may be stimulated when the representatives are made aware of wider visions of the Estuary developed through communication exchanges. Vice versa, ownership of partnership also stimulates active communication exchanges. The interviewees have found that the level of involvement may affect to the level of information that representatives brought into the Steering Group. The feeling of achievement and awareness on outcomes has been also identified as another aspect that encourages member representatives to be actively involved. William Crookshank, one of active members of the Steering Group, reported that: “It [the Mersey Strategy] is a sort of in my blood, you know. It’s my personal achievement. I could see that things we proposed have been achieved, so I was quite happy to put a lot of my personal effort into the Mersey Strategy. … It was a kind of snowball effect.” This issue has been confirmed by Stuart Roberts. Speaking of his experience of the Economic Development Topic Group, Stuart Robert carefully mentioned that: 164 Chapter One: Introduction “I was in the Economic Development [Topic] Group which one of the least successful among the four. … One of the keys to the success of the topic group is people [in the group] who feel that they are working to achieve something that wouldn’t otherwise happen, so that they can come and contribute. … I think it is what we didn’t have at the Economic Development Topic Group. … People couldn’t really see the benefit for them to come along to the meetings and really get involved.” It is now clear that tangible outcomes of the Group may act as a catalyst to stimulate and motivate individual members to get actively involved so that they can feel the ownership on the Strategy after being involved a while. There is also a growing awareness that, without tangible outputs, individual representatives may not be able to weigh their commitment to the Strategy in balance with the work required by their employing organisations (Knowles, 1997). Discussing outcome of the consensus building, many interviewees identified that their personal or professional networks, which developed through the activities of the Strategy, were also important. They all agreed that a comprehensive networking has been developed within the Steering Group and from the other meetings and conferences they attended in relation to the Strategy. The interviewees reported networks were useful in streamlining such communication by encouraging information sharing (Powell, 1991) while not only they were on the Group but also even after they left the Strategy. However, one interviewee reported that newcomers have found difficulties in breaking into the close-knit relationships among active members in the Steering Group. 7.2.2 The Campaign Council and Manifesto Pledge Groups This case study refers to a consensus building process in developing strategies for the facilitating body of the partnerships. It engages an institutional arrangement enabling member partners to participate in shaping strategies and tasks for the partnership in operation. From the structure of the Mersey Basin Campaign, the Campaign Council and Manifesto Pledge Groups have been recognised as steering structures of the Campaign Centre through the partner’s consensus building process. For this case 165 Chapter One: Introduction study, interviews with six council members and three co-ordinators of pledge groups have been undertaken. To obtain understanding of the case study, two Campaign Council meetings and a pledge group meeting have been observed (Appendix 1). Additionally, meeting minutes of earlier Council meetings and individual Pledge Group meetings have been examined. BACKGROUND TO THE CAMPAIGN COUNCIL AND THE MANIFESTO PLEDGE GROUPS The Campaign Council has been established by the new chairperson of the Campaign demanding a simpler structure that can create better communication between key organisations within the Campaign. The Council has been established by merging four committees of the Campaign: Campaign Development Group; Mersey Basin Business Foundation Board of Directors; Mersey Basin Campaign Administration Board of Directors; and Mersey Basin Campaign Board. The Council aims to provide strategic overview for the Campaign and help building links with major regional organisations. The Council involves representatives of: 10 public sector members (Government Office for the North West, North West Regional Development Agency, Environment Agency, Countryside Agency, English Nature, Regional Assembly, Lancashire County Council, Cheshire County Council, Tameside MBC and Salford City Council); 22 private sector members (United Utilities, British Waterways, Manchester Ship Canal, ICI, ICL, Shell UK, British Gas Transco, Littlewoods, Associated Octel, Alfred McAlpine, Manweb, Scottish Power, Royal Bank of Scotland, National Westminster Bank, Manchester Airport, Vauxhall Motors, Bechtel Water Technology, Arkady Craigmillar, Brunner Mond, Addleshaw Booth, AEA Technology and Deloitte & Touche); and 8 non governmental organisations (Mersey Basin Trust, Water Watch, Sustainability North West, Groundwork Trust, Tidy Britain Group, Lancashire Wildlife Trust, Cheshire Landscape Trust and University of Liverpool) (Mersey Basin Campaign, 2000b) 166 Chapter One: Introduction As a part of restructuring of the Campaign, the Manifesto Pledge Groups has been set up as task groups for the 8 manifesto pledges (Table 7.3) that are launched in 1999. There are six pledge groups: Regional Pledge Group (Pledge 1); Partnership Pledge Group (Pledges 2 and 3); Water Quality Pledge Group (Pledge 4); Education Pledge Group (Pledges 5 and 8); Natural Environment Pledge Group (Pledge 6); and River Valley Initiatives Pledge Group (Pledge 7). The role of pledge groups is to turn these pledges into feasible actions by keeping the pledges high on the regional agenda. Pledge Groups were formed to provide linkages between the Campaign Centre and the partnership about the pledges. Their role is to: 1) advise the Campaign Chair and Chief Executive on practical ways to deliver the pledges; 2) help turn the theory of the pledges into action; 3) bring forward new ideas; and 4) monitor progress, keeping the pledges relevant and effective. Table 5.0.3 Pledge Groups of the Campaign No Pledge 1 Commit the Campaign to the Region's future 2 Seek specific commitments from our partners. 3 4 5 Strengthen the whole partnership of the Campaign Continue the drive to improve water quality in our river and streams Promote the recognition of the value and potential of our watercourses and waterfront environments 6 Recognise the value of the natural environment 7 Continues our support for River Valley Initiatives 8 Education and young people Detail Three core objectives of water quality, waterside development and care and concern for the environment will be our contribution to the Regional Strategy; our commitment to the sustainability of the Region's environment for future generations. The Campaign is not a stand-alone initiative but is part of the way forward for the Northwest. The Campaign forms an agreement that will secure and monitor their commitment to waterways and waterway projects. The group encourages commitment specifically expressed in their business and development plans. The Campaign tries to involve more schools, more communities and more businesses in our work. A great deal has been achieved but the pressure to secure the investment that will complete the task has to be maintained. For too long the region has turned its back on the rivers. The Mersey Estuary is designated as a European Special Protection Area and a RAMSAR wetland site. The Campaign is keen to encourage initiatives that will enhance conditions for the basin's wildlife and that will encourage people to respect their wildlife heritage. These are one of the Campaign's major success stories, helping to identify and work with local communities and encouraging them to take action. The Campaign believes that by influencing the attitudes and future behaviour of young people the group will lay the foundations for a positive outlook on our watercourses stretching into the future. Education is not simply about providing an understanding of the physical aspects of a river 167 Chapter One: Introduction basin but also developing attitudes and culture which will help secure the interest and active involvement of young people in the Campaign's cause. Source: Adapted from Mersey Basin Campaign (2001b) Bearing in mind that the Council and Pledge Groups are still at the early stage of its development, there was a consideration among interviewees that the roles of two meetings are not firmly defined yet. However, in this research, the Pledge Groups have been seen as a sub-structure of the Council considering that the agenda and members of the Council have been sub-divided into each pledge group. Although the Council and Pledge Groups stress a collaborative approach in their objectives, there is an arguable view that the meetings have failed to meet the principles of consensus building. DELIVERING SERVICES: CONSENSUS BUILDING Mark Turner, representative of the Campaign Centre to the Council, reported that: “the Council has got a membership of 40 or 50 people who are senior people within major organisations. It is to give representatives a feel of what is happening in the Campaign. … The Council is there to manage the Campaign and ensures that the Campaign delivers what is on the Corporate Plan. … It’s there as a sort of forum really. It’s not designed for a working group.” He raised three important points: 1) the size of the Council is too big to manage and achieve effective consensus building; 2) the Council provides a unique and potential environment for consensus building with senior level representation among key regional players; and 3) consensus building may be not an essential role of the Council. The Council has been structured by combining the networking and advisory role of four committees. The size of the Council is consequently immense. Most interviewees described the size of the meeting is ‘too big’. There are 40 member organisations on the Council, and the number of meeting attendants can be up to 60 people in fullattendance. However, three Council meetings that had been held during the case study 168 Chapter One: Introduction period indicate that there were less than 40 percent of attendances32. From the interviews undertaken and meetings observed, there are possible explanations on lower attendance rate. Firstly, there is a lack of motivation for the partners to participate in the Council meetings. The meeting is more likely to be rather ‘information giving’ and ‘rubberstamping’ administration process than interactive decision-making. As one business representative reported that: “the primary reason for coming along to the Council is to ensure the money we put in is spent on as we intended.” Another interviewee said: “I am not sure why I have to come to the Council meetings.” Additionally, the Council encompasses regional overview that cannot be simulated to day-to-day practice for locally based partners, especially for local authorities. This point can be forwarded to the second aspect, absent of local authorities. Only one local authority has been attended at the Council regularly although there are four local authorities on the list. This is because the local authorities have no regional remit, and the Council’s strategic overview at regional level may be off of their agenda. Thirdly, the immense size of meeting may give an impression that there are many ‘other people’ who can participate, so may take pressure off from individual members attending at the meeting. Referring to the Mark Turner’s second point, the Council possesses enormous potential to deliver comprehensive consensus building at the regional level. The Council involves a wider range of representation from public and private sectors together with non-governmental organisations and voluntary groups. Moreover, the Council involves a high seniority of representation; executive members of the Council made up of positional leaders, or senior bureaucrats of partner organisations. This enables administrative simplicity for the Council meetings, because they are actual decision makers of their parent organisations. It is a rare event in the region to bring those key regional players in a same space and in a regular basis. However, besides 32 There have been three Council meetings since the first meeting on 10 th January 1999. There were about 15 attendees among officially listed 40 members at each meeting (excluding 7-8 of the Campaign Centre staff). 169 Chapter One: Introduction the size and attendance rate, the Council might fail to meet the principles of consensus building. In essence, this relates to the concepts of democratic decision-making, including sharing information, building of trust and credibility, relationships between the public and the decision makers, and conformance with pre-existing requirements such as laws and funding availability (Heathcote, 1998). Speaking from Author’s meeting observation and examination of the Council meeting minutes, the Council meetings are not designed to stimulate a comprehensive discussion and interaction among those who are sitting at the table. Most of time at the Council has been spent on reporting Campaign’s activities since last meeting. One of representatives of the Campaign Centre reported that the Campaign chairperson and chief executive of the Campaign are only persons among about 7 representatives from the Campaign Centre who can speak up at the discussion. This may be because the Campaign Centre is prudent in manipulating the key partners, especially who are at the Council, so as not to upset them as they are major funding sources for the Campaign. This leads to the third point of the Mark Turner’s quotation. The Campaign Council may not aim to achieve comprehensive consensus building. Instead, the Campaign uses the Council as a forum to allow member partners to meet in a regular basis, allowing them to share their experiences. It also shows partners what is happening across the region and enables many to put their own project into the context of the Campaign as a whole. As the Campaign Centre takes cautions not to disconcert the Council members in the meetings, the actual consensus building has been preceded outside of the Council through consultation process by organising oneto-one individual meetings with key partners. Although it is not the real form of consensus building, this enables the Campaign Centre to build more close and personal contacts with its key partners. Additionally, these individual meetings resolve conflicts before they become serious in the Council meetings. Peter Batey, a representative of the University of Liverpool to the Council, reported: “I’ve done some breakfast meetings with the Campaign chairman to discuss about current issues of the Campaign and its future. … Sometimes, when the Campaign faced a sensitive issue, he [the chairman] asked me to speak up at a certain point in the next Council meeting to give him support.” 170 Chapter One: Introduction The Council builds consensus through a consultation process by approaching individual partners informally apart from formal procedure. Because it is not a ‘true’ consensus building process, it cannot generate ‘true’ outcomes of consensus building. Generally speaking, the Council could not create the commitment and ownership from individual members, although the experience of the Mersey Strategy has shown that the ownership in consensus building process is a significant aspect for effective service delivery. Therefore, the information flow at the meetings has been restricted, and individual members were only representing particular organisation’s interests so as to protect their own interests. Some of six Pledge Groups are arguably better than the Council in involving stakeholders and working with those who participated. The size of meeting is much more manageable as the group is made of 7 to10 member. More focused agenda of Pledge Groups enabled to attract a variety of interest groups including area-based groups and voluntary sectors, although the agenda weights still on regional strategic overview. However, the Pledge Groups have also suffered from low attendance rate at the meeting. Mark Turner, member of Supporting RVIs Pledge Group, explained: “Pledge Groups have been seen initially to meet once or twice of the year, very infrequently, just to take an overview what’s happening. What has happened is that Pledge Groups met more often than that. Perhaps, that is overloaded people’s diary little bit. If the Pledge Group meetings go back to once every six months, that would be more appropriate than being once every quarter.” Although six Pledge Groups made of member organisations of the Campaign Council, the representatives participating in the Pledge Groups are not always same people who are representatives to the Council. This is mainly because attending two different meetings is very time consuming, especially, for senior bureaucrats of partner organisations. A couple of interviewees reported that absent of senior level representation at the Pledge Groups may cause a problem in managing the meetings effectively. Setting out this context, Caroline Downey, member of Education Pledge Group, explained: “I think people on those pledge groups are, as you say, wrong level. … They can’t decide. They can’t input in. They have to go back to their 171 Chapter One: Introduction organisations and find somebody else. … I’ve got 10 people who are coming together and who are looking at education and awareness. Three of those happen to be funders of our [the Campaign’s] educational programme. … Now, the person who sits on the education [pledge group] from North West Water is not the person who decides on our funding. [She stressed same situations with representatives from the Environment Agency and Shell] … So I have to then go again to those funders. So, I have spent time on the education pledge group and I have spent additional time on chasing funders, you know those key people.” In distinguishing active groups from less active groups, the research shows that more active pledge groups have mutual interests and commitment on particular projects rather than general overview33. For example, Natural Environment Pledge Group have been identified as an active group by interviewees, and the group produced more practical outcomes organising projects such as fish and biodiversity surveys, a training day and a conference. On the other hand, outcomes from less active groups such as Partnership and Supporting RVIs Pledge Groups were rather limited on strategic overviews that could not generate concentrated inputs from participants. In order to deliver more effective consensus building in the Council and Pledge Groups, it may be advisable to organise a combined structure of the two; the Pledge Groups may be considered as sub-topic groups of the Council. This may encourage participants’ motivation by creating more interactive discussion environment in the meeting in terms of: providing a manageable size of meetings and facilitating feelings of achievement among participant by contributing to focused issues. This combined meeting may reduce the number of meetings and consequently save time of the Campaign Centre staff and perhaps of the representatives. 7.2.3 Summary of Consensus Building Process Like other forms of partnership, a collaborative partnership delivers its services through partner organisations. The two case studies showed that the size of meeting and the right level of representation are essential for effective consensus building. The 172 Chapter One: Introduction case studies also identified that the actions by partner organisations in a collaborative partnership need to be motivated by individual representatives who are actively involved in the partnership. Consequently, the shared ownership of the partnership among the representatives, which may be stimulated by communication exchange in a working committee, has been seen to be a fundamental factor contributing to effective implementation of collaborative partnerships. However, as Straus (1999b) argues, partially met consensus building principles may: 1) decrease participants’ motivation to commit themselves to a consensus-based process; 2) waste valuable and limited resources including time and money; and 3) damage the credibility of project sponsors and facilitating body. It is certain that commitment and motivation among those who participate in the working committees can be accelerated when there are activities or projects that participants can contribute. These feelings of achievement among participants may lead to active involvement, and consequently, encourage sense ownership in a working group. In addition, as better meeting management can encourage better communication exchange in a committee, the facilitating skills of the co-ordinator or the chair are of paramount importance. Practical skills for better meeting management can enhance positive outcomes of consensus building. 7.3 Facilitation in Practice This section investigates how a collaborative partnership facilitates actions from partners to deliver integrated waterside revitalisation. For facilitation process throughout developing strategies, the Water Mark Scheme has been explored. This awarding scheme is to facilitate waterside businesses to improve their waterside environment voluntarily. It is a newly introduced scheme, and is waiting for launching an official programme after the pilot scheme completed. The Showrick’s Bridge Project case study shows a process of facilitation in a practical project where bureaucratic planning practice caused conflicts in implementation process. This project is recognised as a good example of facilitation in action that would not have been implemented without the effort of the Alt 2000 RVI as a facilitator. 33 The same result has been seen from the experience of the Mersey Strategy at the previous section. 173 Chapter One: Introduction 7.3.1 The Water Mark Scheme The Water Mark case study addresses a process in facilitating waterside businesses to practice sustainable waste management. For this case study, two individual interviews and a group interview with four members of Working Group for the pilot scheme have undertaken. Additionally, a Water Mark Progress Meeting has been observed and a site visit to a company awarded the Water Mark has been carried out (Appendix 1). BACKGROUND TO THE WATER MARK SCHEME The Water Mark is an award scheme for waterside businesses to tackle waste in their local rivers and canals and to provide an incentive for waterside companies to do more than the standard legal requirement. Considering there is no single legislation on solid waste, the initial idea of the scheme involved looking at a solution to prevent businesses tipping or allowing solid wastes to get down the banks of rivers and canals into the watercourses. Water Watch originally had an idea to develop a ‘Business Charter’, which was more like a pledge that businesses could sign up agreeing to prevent solid waste getting into rivers and canals. From these ideas, a pilot ‘Water Mark’ scheme has been launched by the Mersey Basin Campaign’s Darwen and REEL River Valley Initiatives, with help from Water Watch, the Environment Agency, nine local authorities and Groundwork Business Environment Association (Mersey Basin Campaign, 1999). During the pilot scheme period, between February and November 1999, nine businesses in the Darwen and REEL RVI areas of Lancashire signed up to get involved, and four businesses have received awards at the time of writing34 (Figure 7.4). Following the positive results of the pilot scheme, it may be expanded over the whole of the Mersey Basin area. Figure 7.0.4 An Example of the Water Mark Scheme To come later Source: Mersey Basin Campaign (2001a: p5) Note: The photograph shows an area of a business, Graham and Brown, Blackburn, which was awarded the Water Mark during the pilot scheme. 174 Chapter One: Introduction The Water Mark scheme encourages businesses to minimise their impact on the water quality and make sustainable improvements on the waterside environment over and above the regulatory requirements. Participants receive an information pack giving guidelines on waste management and a checklist to assess their waste management practices. To be eligible for the award companies must satisfy the scheme’s waste management criteria and provide a plan to improve their local waterside, for example, involving river clean-ups, landscaping or other amenity projects. To achieve an award, a waterside business must first undergo a site audit to check compliance with legislation such as the Duty of Care (E.P.A. s. 34) and the Water Resources Act 1991 (s. 85). Compliance is a condition of proceeding to award level. The award certificate is given when the business has produced an improvement plan for their waterside site and they have demonstrated a commitment to carrying it out and have begun implementation. The certificate is valid for a year and renewal is based on continued compliance with legislation, their having completed the planned improvements and that they have a plan for further improvements. The detailed operational process has been illustrated in Figure 7.5. RVIs and the Environment Agency play significant roles in implementing the Water Mark Scheme. Following the initial contact through a RVI co-ordinator, the Environment Agency carries out a pollution audit on the site of waterside businesses. In satisfactory of the audit result, businesses produce an improvement action plan for their sites with assistance from a RVI co-ordinator. On the completion of the work proposed in the action plan, the Water Mark award is granted, and the certificate may be renewed according to the result of annual monitoring. There is another similar kind of award scheme, the Green Business Parks (GBP), which is developed and implemented by the Groundwork Trust, especially targeting business estates located within business park sites. The GBP scheme operates alongside with the Environment Agency to improve environmental performance of business estates and industrial estates. Unlike the Water Mark, the GBP scheme works collectively targeting a group of business in a business park rather than with single business. 34 Signed nine businesses are Akzo Nobel, B&Q Blackburn, B&Q Brierfield, Darwen WwTW, Hyndburn WwTW, Graham & Brown, Phillips Components, St. Regis, and Potterton Myson. 175 Chapter One: Introduction Figure 7.0.5 Operational Process of the Water Mark Source: Modified from Water Watch (2000: p17) DELIVERING SERVICES: FACILITATION The pilot scheme has been developed by Working Group of the Water Watch, RVIs, the Environment Agency, local authorities, and Groundwork Business Environment Association. The roles of the Working Group are: to develop the principles and structure of the award scheme; to produce the required materials; to promote the award scheme to businesses; to carry out site audits and liaise with participants; to assess and make decisions on awarding businesses; and to monitor progress of the scheme (Water Watch, 2000). Each member of Working Group has provided various resources in developing and implementing the pilot scheme. Water Watch has organised and coordinated the Working Group in developing the pilot scheme. Development from the idea of Business Charter has been stepped up when two RVIs identified difficulties in involving business in their activities. As the scheme was to be categorised a RVI project, the main mechanism of delivering the scheme is the RVIs. Therefore, the RVIs would have a considerable responsibility for overall project implementation including contacting businesses, raising fund and monitoring. Most interviewees emphasised the importance of the RVI’s networks and knowledge of local areas that enable the initial contact to businesses and co-operative actions from various partners. From this context, Judy Yacoub, CED Partnership, who is a member of the Working Group reported: “The real value that the RVI co-ordinators can give is, quite apart from the technical side of it, making an initial contact with companies to take them into it [Water Mark scheme] step by step. In order to achieve the Water Mark Scheme, we need to get additional funding to make it happen and set up the partnership to get the work achieved. That is something that obviously wouldn’t happen without close working with RVI co-ordinators.” Sarah Lester, co-ordinator of Darwen RVI, has reported the strengths of the RVI’s networking and local knowledge in implementing the scheme: 176 Chapter One: Introduction “If you know what is happening in the area and you know what the other groups might be interested in doing some planting or whatever, you can put the two together.” Speaking from his experience of operating the pilot scheme with B&Q Brierfield, Steven Beesley, Project Officer of REEL RVI, added: “Some of the companies, especially large ones, totally finance themselves within their own budgets. … [But] because they [B&Q] restricted how much grant they can put in any one store, they couldn’t finance the whole project [creating seating area on canalside]. But that was helped by input from a local community group such as free labouring.” His point extends the outcomes of the scheme. The Water Mark may be not only to involve businesses as it initially stated but also can break down the barrier between local businesses and community groups. The Water Mark may therefore facilitate future co-operative actions managing local watercourses in encouraging links between waterside business and local communities. The Environment Agency played a significant role in providing technical advice to both Working Group and businesses, especially following the involvement of the Environment Protection Officer who has also brought in the Agency’s ecologists to give specialist advice. In terms of the role of the Agency, Mary Lee, Water Watch, said: “The Environment Agency’s input has changed over time. Initially they got involved to advise the technical side, and then they took more active role. Where we were originally only going to look at solid waste, they said ‘Well, really you can’t look at solid waste without looking at appliances, so you really need to look at the whole lot’. Because they were willing to put their time and effort into doing this, in particular their expertise, we broadened the scheme to look at the whole range of waste issues on watercourse.” She also reported the benefit for the Agency in getting involved in the scheme. “… sometimes businesses are quite aware of the Environment Agency [because they are a force body], so they worry about the Agency’s 177 Chapter One: Introduction visit. Because the Agency is coming in very friendly capacity [when they visit the site for Water Mark scheme], it gives an opportunity for dialogue. … They are not there to scratch. [Additionally] the Environment Agency can prevent pollution before enforcement even though the businesses don’t get to the award stage.” For the Environment Agency, approaching businesses thorough the Water Mark scheme may prevent pollution by encouraging businesses to practice better environmental management, and establish positive images of the Agency. Interviewees also addressed that the site audit needs to be carried out by the Environment Agency officers, who have expertise, as a part of their day-to-day practice. Speaking from her previous employ experience as an Environment Protection Officer in the Agency, Sarah Lester reported: “[Site] visits are better to be done by the Environment Agency officers, and they would rather want to do it themselves not to miss anything [on the checklist]. … They do that kind of work everyday, anyway.” Although the Environment Agency was actively involved in the pilot scheme, the involvement of the local authorities has been limited. There were nine local authorities that initially intended to get involved in the pilot scheme. However, two of them, Pendle and Hyndburn, seem to get involved particularly in on-site specific issues rather than in designing and monitoring the scheme. One interviewee reported that local authorities might not see the waterside litter problem as their limits, so they might find difficulties to commit time on the pilot scheme. The Groundwork Business Environment Association got involved in the pilot scheme through a business seminar that is organised to promote the pilot Water Mark scheme. The Association is set up as a business membership club to help businesses to achieve ISO35 14001, the Environmental Management Systems; the ISO 14000 series is a voluntary set of standards intended to encourage organisations to systematically address the environmental impacts on their activities (Pringle et al. 1998). The interviewees emphasised the significant role of the Association in the pilot scheme in relation to the comprehensive business networks and their expertise in dealing with 35 The International Organisation for Standardisation (ISO) is a non-governmental organisation aiming to facilitate the international exchange of goods and services by establishing international standards and reconciling regulatory differences between countries. 178 Chapter One: Introduction businesses. Many businesses from the Association members, who were already interested in environment management, have signed up for the pilot Water Mark scheme. Most interviewee identified that the sole reason for businesses to get involved in the scheme is obviously a good opportunity for positive publicity that can lead to positive public relations. “What we found there [in the pilot scheme] is that the business is keen to get involved, and they’ve been very positive about responses from getting involved. They’ve been very positive about the fact that they’ve got an award they can put on the wall. They’ve been very positive about the fact that they’ve got very good publicity out of it.” (Andrew Coombe, Water Watch) Nonetheless this publicity opportunity may be an attractive hook for larger size businesses, the publicity may not be a high priority for smaller or medium size businesses in persuading them to get involved in the scheme. Some interviewees reported that technical advice can be a better hook for smaller businesses as Mary Lee indicated; that one of the feedback businesses found particularly good were the Environment Agency’s on-site advice and technical advice on the information pack. In the following, Sarah Lester addressed that an environmental audit proceeding as a part of the Water Mark scheme is a significant benefit for smaller businesses to get involved: “Some of the small companies may not know what their legal requirement are on discharges or waste management practices. So I see it as a way of working together with the regulator, because the worst thing that can happen for them is something to go wrong, then their ignorance is not a defending cause, so they get fined. It is really a way of getting an audit done for free. For what they should have been done for the minimum requirement, they have to pay somebody to do that for them through some kinds of consultancies.” Most interviewees agreed generally that the Water Mark scheme is an appealing approach to facilitate a better environmental management practice of waterside 179 Chapter One: Introduction businesses. From the view of practitioner, Steven Beesley reported the value of the Water Mark scheme: “The Water Mark scheme for me is a very attractive proposal for approaching any businesses. Without that, it is very difficult to go into businesses to say ‘you are causing pollution, what you’re going to do about it’. But we can go and say there is an award you can get for what you should do.” Although the principle of the scheme is agreed as an effective pathbreaking method approaching businesses, there are questions about how the scheme should be operated. How might facilitators raise supports and bring resources from partner organisations to run the scheme? Why had the pilot scheme been mainly targeted to larger businesses, although smaller businesses are much more problematic in managing their waterside environments? How should facilitators handle differences of management performance between larger businesses and smaller one? Firstly, it has been clear that implementing the scheme requires considerable resources both in time and money to make businesses take part in the Water Mark (Water Watch, 2000). This is more obvious when they target smaller businesses that require a very time consuming process in making first contact and promoting environmental awareness. The Working Group of the Water Mark needs to address wider involvement from various interest groups. However, this wider involvement may be straightforward when the finalised scheme is launched and is organised by the RVIs using the RVI’s local network and knowledge. In order to encourage partners to get actively involved in the Water Mark, the Working Group needs a set of much wider benefits of involving the scheme than just business involvement. Considering the significant role of the regulatory agencies implementing the scheme, the Working Group needs to stress to the Environment Agency what they can get from the scheme. This may include opportunities to prevent pollution before it becomes a serious problem and promote positive public relations with businesses. Additionally, addressing the role of the Water Mark at the ISO 14001 certification may encourage involvement of another important player, Groundwork Business Environment Association. There is a wide spread acknowledgement that ISO 14001 standard is a management system standard, not a performance standard. 180 Chapter One: Introduction Hence, it may reduce its effectiveness in encouraging pollution prevention and limit its ability to spur improvements in environmental performance (Krut and Gleckman, 1998; and Pringle et al. 1998). Furthermore, considering the standard encourages holistic approach and external communication, the Water Mark may add the value of the company’s environmental ‘performance’ and ‘external communication’ in conducting an ISO 14001 audit. For enhanced facilitation, additionally, the Working Group needs to secure support not only from individual partners but also from the Campaign Centre. Most businesses who signed up for the pilot scheme are members of Groundwork Business Association but they are not the members of the Campaign or Campaign’s Business Foundation. Although it was a testing scheme, the businesses have been contacted through the Association’s networks rather than the Campaign’s network. This may indicate that the Campaign had not been very supportive for the Water Mark at its initial development stage. Andrew Coombe reported carefully that this might be because of a lack of the Campaign’s support to the Water Watch in general, so as same as the Water Mark that is initially organised by the Water Watch: “Since the new chairman started, this has been much more emphasised within the Campaign addressing issues on rubbish on waterways. A problem which we had in the past is that the message we have been saying about ‘Look, this [rubbish] is a problem, we need to take seriously’ hadn’t been getting through. Hence, the Water Watch only has limited support [from the Campaign]. We don’t have any central government money from the DETR by the Campaign. We only have money from our existing supporters.” Therefore, the Water Mark may also need to develop hooks to attract the Campaign to get more actively involved in the scheme and improve further working coordinations between the Campaign and the Water Watch. This may include an opportunity to broaden membership and involvement from the business sector considering the business who signed up for the scheme may involve in further Campaign’s activities as Andrew Coombe pointed: “My personal opinion is that we [the Campaign] don’t do enough to persuade the people who support the Campaign to take action 181 Chapter One: Introduction themselves. We just take attitude that ‘Oh, they support the Campaign, therefore they are all right’. We are not trying to influence as much as we should do. We are not allowed to upset them, … which put us in a difficult position, because we rely on their funding. … It’s not very good personally. That’s why this [Water Mark] is stepping forward. You can go to businesses and say ‘Look, you already support the Campaign, here is the step you can take within your company to do something’. That’s why the Water Mark is a good scheme. … The Water Mark can be a hook for businesses to get involved in the Campaign on the ground, and after they involved, the Campaign persuade the business to act on other Campaign issues.” Additionally, the Water Mark’s pathbreaking roles in between businesses and local communities may stimulate involvement from the Mersey Basin Trust. The second question is related to the size of businesses in the pilot scheme. The Water Watch (Water Watch, 2000: p3) stated that ‘small and medium sized businesses should be particularly targeted because, from experience, they have been found to have a particular impact on watercourses’. However, most of the businesses signed up for the scheme were of a large size such as B&Q chains, Phillips and Waste Water Treatment Works. Steven Beesley and Judy Yacoub explained that: “The reason why these large ones come forward first is that the all of them have got some kinds of environmental officer employed by the companies. … They are very keen to work with communities and they have already got that link. But small one didn’t have that sort of resource.” (Steven Beesley) “Most of the companies, which already signed up, have been involved in some kinds of environmental improvement such as ISO 14001. In some respects, it must be a lot easier for them and they didn’t have to do a lot more.” (Judy Yacoub) There are however some benefits of involving bigger companies for the pilot scheme, for instant, a flagship effect to smaller businesses by giving credibility of the scheme to smaller businesses. From her practical experience, Sarah Lester reported that: 182 Chapter One: Introduction “One of the companies in the Darwen catchment, Graham and Brown, said when I went to see them that part of the reason they did this scheme [Water Mark] was because they knew B&Q signed up to it. They supply B&Q, so there is direct effect to supply chain.” Following this context, Judy Yacoub added that: “The other thing about B&Q is that having signed up one store they are quite happy for any stores they have within the catchment area to take part of the scheme.” It is clear that the pilot scheme might take advantages getting larger companies involved. Nevertheless, the Water Mark needs to develop more obvious hooks to attract smaller businesses. This may include 1) free site audit for environmental management; 2) better chance to achieve ISO 14001 by operating better environmental management in day-to-day practice; 3) the potential for promoting a positive image of the company; 4) an opportunity for better public relations by working within local communities. Although it is outside of the scheme, a lesson approaching to businesses can be learnt from the experience of the Sankey Now RVI organising a sport event, five-a-side football challenge between local companies as a part of the Mersey Basin Weekend36 2000. After these kinds of ice-breaking events for businesses, the Water Mark scheme may be more accessible to participated businesses. Thirdly, how could the Water Mark handle differences of management performances between larger businesses and smaller one in evaluating the audit for the award? Mary Lee replied from the above question that: “The scheme is designed to be equally applicable to large businesses and small businesses, so it had to have flexibility to take into account of different site conditions, the amount of money they might have and available manpower. So, it could be creating a waterside sitting area for staff, or it could be a big management plan for their site. The idea was not just making look pretty, but trying to encourage them to consider the site nature conservation.” 36 The Mersey Basin Weekends will be extensively investigated in section 7.4.2 as a part of Open Participation case studies. 183 Chapter One: Introduction Steven Beesley also reported that: “It will take a lot of effort on the time of the [RVI] co-ordinator to help them [smaller businesses] to design the scheme and convince them it can be achievable on a smaller budget. Obviously we decided when we drew up the criteria that any scheme should relate to the capability of the company. A smaller one couldn’t be expected to do a larger scheme.” Although it seems that most interviewees were aware of this argument, there is still the need to produce clearer guidelines in operating the site audit. For the enhanced facilitation, Judy Yacoub also suggested that it is feasible to target one or two businesses per year per RVI in the finalised scheme. This is because the Water Mark requires a time consuming process but the RVI co-ordinators may find difficulties to spend extra time and effort on the scheme within their current workload. After completing the pilot scheme, the Water Mark is having difficulties in finding resources to launch the finalised scheme. Therefore, it is worth considering launching a joint award scheme with the Green Business Parks scheme that is a similar award scheme developed by the Groundwork Trust. This may increase the credibility of the scheme that may secure more support from both partner organisations and participant businesses. By joining the two that are supported by the Environment Agency separately, the combined award scheme may secure more active involvement from the Agency, which is a fundamental aspect of operating the scheme. The combined scheme may broaden target of businesses, not just pollution makers or waterside location. As the Water Watch is thinking forward to create a waterside adoption scheme, engaging two schemes may be much more feasible. The waterside adoption scheme is to bring local businesses that are not adjacent to the watercourse and waterside local community groups; and to get them involved in a long-term commitment on managing particular waterside area where they adopted. This may stimulate local stewardship of the waterside environments and encourage wider involvement of businesses from outside watersides. Therefore, for both the Water Mark and the Groundwork, the benefit of joined scheme may be of covering much wider areas and bringing wider involvement and resources from each other and their partners. The businesses from the GBP scheme, who may be involved in the adoption 184 Chapter One: Introduction scheme may have the potential for more positive publicity and better public relations. Local waterside community groups may get support and resources from businesses in their local areas, the Campaign and the Groundwork Trust. 7.3.2 The Showricks Bridge Project This case study focuses on the facilitation process of a practical project. The Showrick’s Bridge Project demonstrates the significance of facilitation in solving a conflict between stakeholders. In carrying out the case study, three semi-structured interviews and a site visit have been undertaken (Appendix 1). BACKGROUND TO THE SHOWRICK’S BRIDGE PROJECT During the First World War, the Ministry of Defence removed both Baines’ Bridge and Showrick’s Bridge on the River Alt. Since then, there have been missing links in an extensive footpath network in the West Lancashire and Sefton area (Figure 7.6). The Ramblers Association, a national voluntary organisation with a focus on footpaths, had persistently raised the issue of rebuilding those missing links for twenty or so years. Ever since Lancashire County Council restored Baines’ Bridge by working with the Ramblers Association in the late1980s, the replacement of Showrick’s Bridge had been regarded as a high priority in developing the footpath network of the area. Figure 6.0.6 Footpath Network of West Lancashire and Sefton To come later Source: Ask to Rodney Flether or make a new one. The Ramblers Association highlighted the missing link of Showrick’s Bridge during the Alt Walks week, one of the social events of the Alt 2000 RVI, in May 1997 (Figure 7.7). The real progress was made when the Environment Agency funded a new design and costing exercise for the bridge. A partnership between Sefton Metropolitan Borough Council, Lancashire County Council, the Environment Agency and the Countryside Commission assembled the funding package of £137,000 needed 185 Chapter One: Introduction to replace the bridge. In December 1997, Sefton Borough Council joined Lancashire County Council in approving funding for the bridge, which was set to be in place by summer 1998 (Mersey Basin Campaign, 1998). Figure 7.0.7 Publication Highlighting the Missing Link of Showrick’sBridge To come later Source: Mersey Basin Campaign (1998: p1) Note: Members of the Ramblers Association walk down to both side of the riverbanks in order to get publicity addressing the missing footpath link. The site of Showricks Bridge is located close to Maghull on the administrative border between Sefton Borough Council and Lancashire County Council. The location between two authorities was a major delaying the Showrick’s Bridge project for over 10 years. It was only in the final two years that real progress was made, largely because of the intervention of the Alt 2000 RVI. This case study explores the approach of the Alt 2000 RVI in facilitating the Showrick’s Bridge project. DELIVERING SERVICES: FACILITATION The Alt 2000 Access Group, one of sub-committees of the Alt 2000 Steering Group, played a highly significant role in facilitating the Showrick’s Bridge project. At the time of the project, the Access Sub-group included representatives of the Mersey Basin Trust, Knowsley MBC, Sefton MBC, Lancashire County Council, the Environment Agency, and Ramblers Association as active players. The key element, which helped to facilitate the Showrick’s Bridge project, was Alt 2000’s collaborative arena that allowed open discussion toward extensive consensus building between all those players. Firstly, the collaborative nature of Alt 2000 enabled the voice of voluntary groups to be heard by governmental authorities. The Showrick’s Bridge project was a longstanding issue of the Ramblers Association even before Alt 2000 got involved. Rodney Flether, the representative of Ramblers Association at the Alt 2000 Access 186 Chapter One: Introduction Group, reported that, as a voluntary group, it was generally difficult to get the message across to the authorities, but being in Alt 2000 put his organisation on the same footing as other sectors in the Access Group: “Alt 2000 has already got the other organisations. I couldn’t call the meeting for the Showrick’s Bridge, but it [Alt 2000] could. So, Alt 2000 called the meeting, and I could go and make my point. … Without a body like Alt 2000, I could have made my point to the local authority but it would have taken longer and would have been less likely to be accepted. These things do take time, but this facilitation saved time because I had access to these people.” Secondly, the collaborative discussion at the Alt 2000 Access Group extended the issues of the Showrick’s Bridge to a wider group of stakeholders. Speaking from her experience as a chairperson of the Alt 2000 Access Group at the time of the Showrick’s Bridge project, Gwen White pointed out that: “the problem of the Showrick’s Bridge was the cost. … They [Sefton and Lancashire Councils] couldn’t possibly put it on top of their list of priorities. It has been realised that it’s not just a Sefton and a Lancashire problem, so we need to open it up. That’s what we did. … Because it was in the agenda [of the Access Group], people knew the Showrick’s Bridge was there to be tackled. The breakthrough was somebody from the Environment Agency saying ‘we have a bit of money, can we spend it on the Showrick’s Bridge?’ The Environment Agency paid their consulting engineer to do some design and costing.” Although the actual conflict of the project lay between Sefton Metropolitan Borough Council and Lancashire County Council, it would be a mistake to dismiss this case as being about a simple two-party negotiation. While the representatives of the two local authorities could not stand each other, the intervention from the third party exerted pressure on the two local authorities to promote the Showrick’s Bridge project. Her point makes clear that a comprehensive consensus building by Alt 2000, where communication and trust are strong, brought in the resources and efforts from all the member organisations. 187 Chapter One: Introduction After the involvement of the Environment Agency in initial design and costing, Alt 2000 invited all interest groups to a meeting for the Showrick’s Bridge project on the 4th December 1996 at Maghull Town Council. The meeting was attended by representatives of the Alt 2000, Sefton MBC, Lancashire CC, the Ramblers Association, Environment Agency, Mersey Basin Trust, Maghull Town Council and Mersey Waste Disposal Authority. As Rodney Fletcher reported, this particular meeting was intended to open up the communication channels among conflicting stakeholders: “Over the years, Sefton has always said that Lancashire won’t pay their part. …But in the [Maghull] Town Hall meeting, the Bridge Master from Lancashire said ‘you can have the bridge tomorrow if Sefton pays their part’. … So, I said [in the meeting] if you [Sefton] don’t put it back in, we would take you to the Court under the Section 56 of the Highways Act. The person from Sefton went back to his office and estimated how much it would cost if we go to the court and how much it would cost if we put the bridge in. It turned out to be cheaper to put the bridge in than to go to the court. So, we’ve got the bridge.” Rodney Fletcher referred to a bargaining process of the facilitation. The Section 56 of the Highways Act (Cross and Sauvain, 1981), Proceedings for an Order to Repair Highway has been a bargaining tool in resolving conflict caused by bureaucratic planning practice. Gwen White reported that this facilitation has been implemented collaboratively than adversely: “The other elements in this [the Showrick’s Bridge project] was actually Sefton was legally bound to replace the bridge. There was an obligation according to the Highways Act to replace the bridge legally. Politically in Sefton it was difficult for them to justify spending this money on this bridge because of the tight budget. … The engineers in Sefton actually asked us [Alt 2000] to ask the Ramblers Association to threaten them with high court action as the way of unblocking the political will to do this, because the Ramblers Association was also a member of Alt 2000. So, the chair of the local branch [of the Ramblers Association] wrote to Sefton saying they would take legal action. That was a kind of face-saver for the local authority. Because the bridge 188 Chapter One: Introduction wasn’t on the top of the list, the threat from the third party, the legal action, was what they needed. … Up to then, everybody had known that the Ramblers could do that, but nobody wanted to push that far. So nothing had been done for years and years. … But, it wouldn’t have happened without Alt 2000.” This demonstrates a good example of collaborative facilitation enhancing preception and understanding, resolving conflicts and remaining open to counterarguments. The most important lesson that can be learnt from this case is that an ‘informal’ way of collaborative actions can be more effective than a ‘formal’ way to solve conflicts that caused by the bureaucratic practice of planning. However, this collaborative facilitation can be implemented where there is a conprehensive consensus building process that promotes ownership and wider vision of the partnership. As is shown in this case, the representatives, in particular, of Sefton did not only represent the interests of Sefton but worked for a much wider vision of the partnership. The role of Alt 2000 was important to open up the issues initially and solve conflicts before it caused more serious problems. In terms of meeting structure and management for better collaborative facilitation, Gwen White added: “It does help saying I am from the Mersey Basin Campaign because it’s large and it’s mutual. People respond to such a body. If one of the partners did the same thing, I don’t think they would get the same response. … Alt 2000 does the same thing once it is established. … [In this context] I think it is important to have a chair [at the working group] who aren’t threatening and doesn’t have particular baggage.” Because facilitation processes are usually operating under conditions of conflict, the role of facilitators is important. Facilitators should be able to bring experience and ability to the task at hand and seek to protect the impartiality and credibility of the processes in the eyes of all parties (Elliott, 1999). 189 Chapter One: Introduction 7.3.3 Summary of Facilitation The two case studies show clearly that facilitation is not just a negotiation process between conflicting bodies. As it can be seen in the Showrick’s Bridge case, when there is a well-established collaborative culture in the working group, facilitation can be mostly implemented as a part of a comprehensive consensus building process. This is because an accomplished consensus building process can: 1) build better communication and understanding among participants; 2) open up the discussion and bring resources from all members who participate; and 3) unlock opportunities to resolve potential conflicts that are unlikely to be resolved in a traditional approach of planning. When there is a poorly developed consensus building or facilitation runs without the basis of consensus building at the working group, it is important for facilitators to identify existing networks in relation to the project initially. Meeting management skills of facilitators may also be useful to increase participants’ motivation and commitment in practice. 7.4 Open Participation in Practice The two case studies that are examined for open participation are the Mersey Basin Weekends for inviting members of the Campaign, and the Kingfisher and Dragonfly/Damselfly Surveys for inviting members of the general public. The Weekends are recognised as a well-established annual event for voluntary action in the region since 1992 whilst there have been only three Kingfisher Survey since 1988 due to a lack of resources. 7.4.1 The Mersey Basin Weekends The case study of the Mersey Basin Weekends is to investigate an open participation process in organising events for members of the Campaign, in particular, from voluntary groups. With regard to the Weekends, seven semi-structured interviews have been undertaken, and four events of the 1999 and 2000 Weekends have been observed (Appendix 1). 190 Chapter One: Introduction BACKGROUND TO THE MERSEY BASIN WEEKENDS The Mersey Basin Weekend is an annual event undertaking practical action to improve and raise awareness about local watercourses in the Mersey Basin. These involve the Mersey Basin Trust members, other Campaign partners, voluntary groups and general public in the Mersey Basin. The Weekend was launched in 1992 celebrating five years of voluntary environmental action of the Trust. The Weekend has been held annually in the first weekend of October focusing on voluntary waterside projects such as river and stream clean-ups, environmental works, guided walks, water sports and educational events. The aim of the Weekends is eventually to deliver the Campaign’s activity at the local level, but also to generate high level of publicity and awareness of local issues and the Campaign itself. The number of events are variable in each year, however, over 100 events have been organised every year (Table 7.4). Considering most events of the Weekends are organised by the member of the Trust, who are mostly environmental voluntary groups, more than half of total events are, not surprisingly, related to clean-ups and other environmental works. To support the Weekend projects, the Trust arranges project grants, usually 100 pounds per selected project, coming from members of Business Foundation and Stream Care. The result of the Weekend is reported to the Annual General Meeting of the Trust, which is held on the weekend after the Mersey Basin Weekend. Table 7.0.4 Number of Events in the Mersey Basin Campaign 1997-1999 Unit: Number of events (% of events) Type of Event 1997 Clean up 31 (28.7%) Other Environmental Work 27 (25%) Guided Walk 12 (11.1%) Educational Event 7 (6.5%) Water Sports 4 (3.7%) Other 27 (25 %) Total 108 Source: Adapted from (Bates, 1999) 1998 27 (25.2%) 33 (30.8%) 7 (6.6%) 17 (15.9%) 8 (7.5%) 15 (14%) 107 1999 35 (29.4%) 26 (21.8%) 14 (11.8%) 19 (16%) 9 (7.5%) 16 (13.5%) 119 191 Chapter One: Introduction DELIVERING SERVICES: OPEN PARTICIPATION The Weekends are more likely to be organised by voluntary groups themselves. Ann Bates, the 1999 Weekend organiser, pointed out that: “the Weekend has been organised by posting information on and registration form of the Weekend to the Trust members based on the database [of previous year participants]. Then, individual member organisations decided what they will do for the Weekend and sent back their registration form. This is a kind of self-organised event and depends on an each year organiser.” Her point echoes three aspects in organising the Weekend. First, the Weekend is rather targeting existing supporters than developing the involvement of new ones. Because of the way of organising the Weekends, there is limitation involving general public or voluntary groups that are not members of the Trust. Second, the organiser has a sole responsibility in the entire process and contributes to the success of the Weekend. However, the Weekends have been organised by the temporary part-time staff employed in between June and October. Ann Bates also reported that unskilled and discontinuous personnel might cause missing data and files of previous year events. Third, the Weekend is “a kind of self-organised event”. The Weekends are widely recognisable events among voluntary groups in the Campaign area, so that local community groups participate voluntarily to the Weekend events. Then, what does make the voluntary group get involved readily in the Weekends? This research identified 32 organisations that participated continuously in the Weekends for three years between 1997 and 199937 (Table 7.5). Examining those 32 organisations, three similarities among them may be found. Firstly, all 32 organisations have a strong network with the Campaign, especially, through the Trust and RVIs. Without a doubt, key partners of the Campaign and ranger services are closely involved in the Campaign’s activities. Secondly, not only the key partners and ranger services, but also 11 voluntary groups have been recognised as wellestablished organisations in the area. Most of 11 voluntary groups have organised their own projects for the Weekend instead of taking a part in a project organised by 37 The 1996 Campaign Weekend data was not available, and the actual case study activities for this research were completed in the early 2000 before the 2000 Weekend was organised. 192 Chapter One: Introduction bigger organisations. Finally, the grant of the Weekend is a small amount, but a very attractive hook for voluntary groups, as Tony Jones pointed out. Table 7.0.5 Successive Participation in the Mersey Basin Weekends, 1997-1999 Type of Organisation Number of Supporting Funding Organisation Received* Not Received Voluntary Group 11 8 3 School 2 1 1 Key Partners of the Campaign 9 4 5 Ranger Service 8 4 4 Other 2 1 1 Total 32 18 14 * Number of participants who received the Weekend support funding in any year Source: Author, Modified from Appendix 2: Activities and Participants of the Mersey Basin Weekends 1997-1999. Specking from a voluntary group point of view, Colin Greenall, Committee Member of the Sankey Canal Restoration Society that is one of the eleven voluntary groups, reported: “The [Sankey Canal Restoration] Society has a quite close relationship with the Groundwork St. Helens and Sankey Now [RVI]. We are member of Sankey Now [Steering Group], and when Gill Maltby was a Sankey Now Co-ordinator, she used to attend the committee meeting of the Society. … We do what we do, but if we do our work on the Campaign’s Weekend day we can get a grant for what we are doing anyway. So that is good.” As another reason for the voluntary group to get involved in the Weekend, John Foley, Waterway Recovery Group, reported that: “Community organisations are usually trying to get involved in bigger organisations or bigger events, for example, the Mersey Basin Weekend. … Yes, a grant is one thing, but small community organisations are always trying to be a part of something big. They feel more comfortable in that way.” Colin Greenall’s comment confirms that a close network with the Campaign and a grant opportunity have promoted the involvement to the Weekend. His point, 193 Chapter One: Introduction however, brought up another argument in organising open participation events. Although the events in the Weekends facilitate the practical improvement works in the Mersey Basin, the Weekend activities are, however, what the participating organisations are normally doing as their routine procedures. Therefore, the activity in the Weekend would not be seen as extra efforts to the voluntary action in the Mersey Basin. Responding this point, Gwen White, former Community Officer of the Mersey Basin Trust, and Caroline Downey, Director of the Mersey Basin Trust, emphasised that the Weekend was originally allocated in the publicity and marketing side of the Campaign. In terms of amount of community work, there is no difference whether voluntary groups carry out their work on the Weekend date or one day after. Nonetheless, the result of the Weekend is important for the Trust because it provides statistic evidence of community action of the Campaign. Considering there is no obvious tool to measure the outcome from voluntary action, the result of the Weekend is apparent to the Campaign and other supporting partners, especially to the DETR, that the community group is a part of and working with the Campaign. In order to make community groups to organise their work on the Weekend as an annual basis, Caroline Downey reported that: “They [community groups] may organise their work before or after the Weekend, if they didn’t know when the Weekend is. So, it is important to set an absolute date of the Weekend such as every first weekend of October so that every community group knows exactly when the Weekend will be organise. It would be helpful to put the Weekend event on their annual schedule, not week after or week before.” A common argument on open participation is that it is difficult to control all activities that are organised by individual participants. For example, there are many tree planting and habitat management events throughout the Weekends, but individual participants may not have obvious guidelines or expert advices on which tree species and which area is suitable for tree planting. Therefore, it can give rather negative impact on local flora or local wildlife habitat. In order to avoid this, the community group, who is involved in the Weekends, has been advised to contact their local RVI or Community Officer, when the community group needs an expertise advice on their 194 Chapter One: Introduction project. Caroline Downey added that one of requirement for the group who awarded a Weekend grant is to contact a local expertise group such as Mersey Forest, Ranger Services, Andrew Pond Life and Wildlife Trust. This advising procedure may be also a good opportunity for those community groups to broaden their local networking. The Trust encourages networking among the Weekend participants by organising joint projects between participating organisations, which propose a similar kind of work in a same area. This enables the voluntary group to observe and learn from other groups operating similar practice. Furthermore, when the participating organisation is willing to make further networking with other groups, the Trust organises initial contact as a facilitator and offers a limited amount of expenditure such as travelling costs. The Mersey Basin Weekends have been recognised as well-established and successful events by the Campaign (Bates, 1999; Mersey Basin Campaign, 2000c; and Mersey Basin Trust, 2000). Many interviewees worried that employing different temporary part-time staff for the Weekend organiser each year might endanger satisfactory outcomes of the Weekend. This is because: 1) the temporary organiser may not be well qualified to work on organising a regional event; 2) changing personnel may cause difficulties in accumulating expertise and experience in organising the Weekends; and 3) the changing of organisers may lose connections with participants from previous year considering the personal networking is essential, in particular, related to voluntary activities. Caroline Downey suggested that employing a secondary community officer for the Trust, who can concentrate on events including the Weekends, would be ideal. Another common issue raised among the interviewees including Ann Bates is that the database of the Campaign that has been used for posting the initial invitation letters of the Weekend is not reliable. John Foley in Waterway Recovery Group reported that: “We have received the same marital twice regarding to the Mersey Basin Weekend this year [1999]. It has been posted to us in two slightly different addresses. These things don’t give a good impression to us and anybody in other organisations.” 195 Chapter One: Introduction The aspect of updating database and streamlining the archive management system in the Campaign is not a new issue, and there is no need to emphasis more about streamlining the database of the Campaign. Although the Weekends are advertised in the Campaigner, newsletter of the Campaign, the initial invitation letter is the main marketing tool in organising the Weekends. Therefore, the Weekends are organised for and by members of the Campaign, and it has limitations in extending its scope to general public. Involving the general public to the Weekends may: 1) extend wider involvements in open participation for the Campaign; 2) create valuable opportunities in terms of education and awareness for local residents in the area; and 3) offer opportunities for voluntary groups to get new supporters for their groups. Caroline Downey suggested that flyer posters advertising the Weekends through ranger service could be useful in terms of involving new community groups and members of general public. Involving a wider range of interest groups is essential for effective open participation. Additionally, evaluating outcomes of open participation is fundamental for the partnership. The evaluations of the Weekend within the Campaign Centre have not adequately taken into account, as it concerns less about long-term and secondary effects of voluntary actions. The number of events organised during the Weekends is notably important for the Campaign’s accountability reason. Peter Wilson, the DETR, reported that the Campaign has to prove the certainty of achievements to the DETR in order to justify their future funding from the government. While the numbers and statistics of voluntary action are the requirements of the central government, the numbers of the Weekend events cannot be ignored. However, the outcomes of the Weekends can also fulfil numerous other purposes. A good example of wider effects of voluntary action can be seen from the author’s experience involving in a Weekend event with the Sankey Canal Restoration Society in 1999: The Sankey Canal Restoration Society is a voluntary group carrying out physical works to restore and repair the filled or dry docks of the Sankey Canal. As a part of the 1999 Mersey Basin Weekend, they did a restoration work at Penkford Bridge and Newton Common Lock of the Canal. Their work brought great interests from local residents. One of local residents mentioned that she was curious about what those strangers were doing in her neighbourhood, but she was delighted to 196 Chapter One: Introduction know this neglected area was actually a part of the canal. When the members of the Society were straggling to remove a large block of solid asphalt concrete that was dumped after the road surface work, another local resident approached to the site and offered help. He said he works with an industrial crane, so he could come back next day and remove the asphalt block by himself. And he did. The amount of physical improvement works of voluntary group may not be significant. However, as this story echoes, the impact of the voluntary group action on the local neighbourhood is massive. Simply, those educational and awareness effects toward local stewardship cannot be achieved by governmental bodies. The Weekends are good marketing tools, but it has limitations in empowering the community that is a primary goal of community participation. Because of the way organising the Weekends, it is difficult to get ‘hard-to-reach’ community groups involved. Caroline Downey reported that the Weekends, as big community events of the Campaign, also played a role in making a connection with between ‘hard-toreach’ groups. There was a Weekend event inviting an ethnic minority group, the Wai Yin Chinese Women Society in Manchester, as a part of the 2000 Weekend. For more effective management for the Weekend events, Caroline Downey suggested a way to promote the feeling that the Campaign values the community actions: “Every staff in the Campaign needs to go and visit the Weekend sites. Just wearing the Campaign T-shirt on will be enough to show the Campaign’s interests to them. … In that way, the local community groups who participate in the Weekend events may feel that the Campaign is taking care of what they are doing. And they will come back next year.” The Campaign used to organise a social event for the Weekend participants on a night of the Weekend. The social event has been cancelled since the 1998 Weekend due to the lack of resources. However, it was a good opportunity of acknowledging the participants’ efforts, delivering education and awareness programmes to the local community, and enhancing networks between the Campaign partners and local voluntary groups. 197 Chapter One: Introduction 7.4.2 Kingfisher and Dragonfly/Damselfly Surveys The case study of Kingfisher and Dragonfly/Damselfly Surveys is to explore a process of open participation in inviting general public to get involved in survey for numbers and distributions of wildlife species in the region. To carry out this case study, three semi-structured interviews have been undertaken (Appendix 1). BACKGROUND TO THE KINGFISHER AND DRAGONFLY/DAMSELFLY SURVEYS In May 1988, the Mersey Basin Trust and Lancashire Wildlife Trust undertook a survey for a number and distribution of kingfishers. After this pilot scheme in 1988, the Kingfisher and Dragonfly/Damselfly Surveys (Kingfisher Survey below) had been re-launched in 1995 as a Campaign’s 10th anniversary year event (Hind, 1995). Because of satisfactory result in the 1995 survey, the Mersey Basin Trust decided to establish this survey as a regular event in three-year interval. Between 1st May and 30th September, the Mersey Basin Trust with support from the private sector sponsors of the Campaign asks members of the public to report any sightings of the kingfisher and dragonfly/damselfly in the Basin area. The survey took place on all watercourses in Cheshire, Merseyside, Greater Manchester, South Lancashire and High Peak area of Derbyshire (Mersey Basin Campaign, 1999). The survey information and questionnaire had been distributed to libraries, tourism information centres and schools, and the Trust members in the area. One of the aims of the surveys is to establish base-line information of numbers and distribution of the wildlife species in the Mersey Basin (Table 7.6). However, the primary aim is to raise awareness of the existence of wildlife, which relies on clean water within the Basin, so as to highlight the achievements of the Campaign and to encourage local people to perceive their watercourses in a positive light. The survey may also bring educational opportunities to wider audience. The aims of the 1998 survey are: to compare to the results with other surveys carried out in 1988 and 1995 and assess any improvement; 198 Chapter One: Introduction to raise awareness of the importance of the clean water for wildlife within the Mersey Basin; this would also encourage local people to value their watercourses for the benefit and enjoyment they can get through involvement in local projects; and to highlight the achievements of the Mersey Basin Campaign and its key partners (Dawson and Eagles, 1999). Table 7.0.6 Summary of the Kingfisher Survey Results Unit: Number of sightings (%: Comparison with previous survey) Wildlife Species Period 1988 1995 1998 May 176 184 (+8%) 188 (+2.1%) May-Sep. - 704 905 (+28.5%) May-Sep. - 3,990 3,628 (-9.1%) Kingfishers Dragonflies/Damselflies Source: Adapted from Dawson and Eagles (1999), Mersey Basin Campaign (1999) and Hind (1995) Note: The 1988 survey was undertaken on the only subject of numbers of kingfishers for a month period in May. DELIVERING SERVICES: OPEN PARTICIPATION The rationale behind the survey is that the presence of kingfishers and dragonflies/ damselflies depends on high quality water to be able to survive. However, the survey does not show scientific results. Firstly, number of sightings depends on population density of the area. For example, the 1998 survey indicated that numbers of kingfisher and dragonfly/damselfly sightings were significantly high in urban areas of Manchester where have generally been known as poor water quality areas. On the other hand, High Peach, where is generally known as a good water quality area but relatively rural area, had lower number of sightings. Secondly, different habitat requirements of two species (kingfishers and dragonflies) generated sceptical results in numbers of sights in a particular area. For instant, Table 7.7 shows that Macclesfield and High Peak have a similar number of kingfisher sightings, but dragonfly/damselfly has been seen 150 sightings more in Macclesfield than High 199 Chapter One: Introduction Peak. Vice versa, Wigan and Bolton have significantly different numbers of kingfisher sightings although they are similar in number of dragonfly/damselfly sightings. Table 7.7 Comparison in Numbers of Kingfisher and Dragonfly/Damselfly Sightings in the 1998 Survey Area Number of Kingfishers Macclesfield 42 High Peak 49 Bolton 115 Wigan 22 Source: Adapted from Dawson and Eagles (1999: p6) Unit: sightings Numbers of Dragonflies 236 82 208 271 Although the surveys are not totally based on scientific methods, the survey shows some evidence of the relationship between water quality and wildlife sightings. One example can be found in Trafford and Salford where possess high population density as parts of Manchester metropolitan. The survey indicates lower numbers of sightings in both species due to polluted water in the Manchester Ship Canal that passes through the area. However, Lucie Eagles, one of authors of the 1998 survey report, emphasises that the primary aim of the survey is for public awareness and publicity than the scientific results on water quality: “It’s difficult to carry out a highly scientific study because some areas have a higher population density and therefore have more potential spotters. … [But] a considerable number of scientific surveys [on water quality] are done by the Environment Agency, and there are so many scientific data that we can use. So the survey didn’t need to be scientific. … It [the survey] aims for public awareness not scientific results.” The interviewees reported that the selection of the wildlife species for the survey was important in order to meet two major aims of the survey: distribution of wildlife in relation to water quality in the Mersey Basin; and public awareness on watercourse environments. The kingfisher and dragonfly/damselfly have been chosen as survey species because 1) they are indications of clean water; and 2) their looks attract people’s attention. Obvious benefits having attractive wildlife species as a survey 200 Chapter One: Introduction target are a considerable number of responses and publicity opportunities after the survey completed. There were over 1300 responses in 1998, and every year the participants have been increasing (Dawson and Eagles, 1999). Furthermore, there were over 20 articles published on local newspapers in relation to the Kingfisher Survey in 199838. It was significant amount of publication from single survey project undertaken with limited resources, as Tony Jones, former Executive Director of the Mersey Basin Trust, reported. An amount of publicity that the surveys could generate is also important in terms of involving businesses into the surveys. In carrying out the surveys, the Trust needed resources from businesses in order to cover the costs of printing materials and postages. A good publicity could not only secure involvement from businesses, but also provide an opportunity to highlight the achievement of the Campaign. Publicity of the Campaign’s achievements would encourage the feelings of achievement among partners of the Campaign, that is a fundamental element for comprehensive consensus building, as discussed in Section 7.2. Selecting appropriate wildlife species for the survey might act as an essential element to meet the three goals of the surveys. Additionally, the comprehensive networking of the Campaign was also a critical element in carrying out the surveys. Networking has performed in three different ways. Firstly, private sector networks within the Campaign could enhance credibility in getting businesses involved. The Trust needed to approach to bigger businesses contributing a large amount of costing. Most businesses, which offered sponsorship to the surveys, have already been involved in the Campaign and regarded as key players of the Campaign. Secondly, the Trust was able to get professional advice and practical information through the Campaign’s network in producing survey martial; e.g. information pack, questionnaire and final report. For example, the survey information pack instructing how to identify different species of dragonflies and damselflies has been produced with help from the Insect Line, British Dragonfly Society and Cheshire Wildlife Trust. Furthermore, high quality photographs for the final report have been brought from the RSPB and English Nature. Thirdly, the distribution of survey questionnaires had also been through the Campaign’s network. Although the surveys are targeting general members of the 201 Chapter One: Introduction public, members of the Trust including schools have been actively involved in the surveys because they are already interested in environmental and educational issues. From the experience of the Mersey Basin Weekends, it is clear that events for open participation need to be organised in regular basis so as to secure continuous involvement. Tony Jones argued that lack of resources has been an impediment in undertaking the surveys. Although the Trust managed to get resources from private sector partners in terms of producing material, they had to recruit student placements for the survey co-ordinators. He also reported that lack of resources forced the surveys in irregular basis until 1995 and it became an event in three-year interval afterwards; not as an annual event. Lucie Eagles reported that the database of the1995 survey containing names and addresses of participants has been lost. Consequently, the survey organiser was not able to contact to previous survey participants in order to encourage them to participate in the following1998 survey. Again, this emphasises the need of effective archive management practice within the Campaign. Considering an educational purpose is a most popular reason of involving open participation events, the Trust emphasised the surveys as an educational package. The information pack has been circulated for providing a sample method of identifying precise species of dragonfly/damselfly. However, it also has potential to encourage teachers to use the information pack as a teaching tool. It is clear that the surveys need to be designed for both surveying and educational purposes in order to maximise its outcome. In this context, the survey result reports are also needed to consider an educational function as the Trust sent out the survey reports to survey participants after the completion of the surveys. This may generate a positive feeling among participants that the Campaign values their efforts in carrying out the surveys, and it may encourage individuals to develop their partisanship and commitment to the future Campaign’s activities. Providing a feedback to participants can develop an informing level of participation, as it described in the ‘ladder of citizen participation (Arnstein, 1969)’, and this is a potential step for higher levels of participation in future. 38 These include: Daily Post (1998); Reporter South Manchester (1999); Stockport Times (1999); Howie (1999); Freethy (1999); Ellesmere Port Standard (1999); Going for Green (1999); Hartley (1999); and Hegarty (1999). 202 Chapter One: Introduction 7.4.3 Summary of Open Participation For the organising body, open participation can not only bring wider involvement but also be a good marketing tool for the partnership. It is now clear that open participation can generate a great deal of publicity and provide evidence of wider support from various sectors. This may ensure the credibility of the organisation to both member partners and general public. A stronger networking and funding opportunity have been identified as the reasons for informal members to get involved in the open participation events. In addition, an educational purpose is the main hook for general public. 7.5 Conclusion This chapter explored six detailed case studies to investigate service delivery operation of the Campaign according to the three aspects of collaborative partnerships: consensus building; facilitation; and open participation. By exploring specific cases of Campaign activities through the views of practitioners, this chapter showed how collaborative efforts can be delivered in a real-life context and judged the applicability of theory and principles to the practice of planning. Generally speaking, the Campaign is in consistent with the principles of collaborative planning. However, particular political circumstances of the Campaign forced the Campaign to develop alternative ways to deliver collaborative efforts than those presented in theories; for example, consensus building process in the Council. It is now clear that the three aspects of collaborative partnerships cannot be isolated. This research shows that having a shared ownership of the partnership between member representatives is fundamental for effective consensus building. Once participating member representatives have feelings of achievement, their stimulated ownership of the partnership may act as a catalyst to motivate action from their parent organisations. Two case studies on facilitation show that effective facilitation must be in the basis of the comprehensive consensus building. A comprehensive networking between member partners is essential for open participation. The ownership among participants may be stimulated when they possess feelings of achievement. Therefore, small-scale projects run by the voluntary group, which can be easily organised with little efforts and funds, may provide a considerable impact on developing ownership 203 Chapter One: Introduction of the partnership. This is especially true at the beginning of partnership establishment. 204 Chapter Eight: Conclusions Chapter Eight: Conclusions 205 Chapter Eight: Conclusions 8.1 Introduction This chapter sets out the final conclusions for the whole thesis. Firstly, this chapter begins by summarising the structure of investigation of theoretical frameworks and case studies that had been carried out. Secondly, the chapter discusses the lessons learnt from this research and provides an evaluation of the research presented in the thesis. Finally, this chapter discusses future research possibilities in the wider spectrum of collaborative planning and presents a research agenda in relation to a collaborative approach to integrated waterside revitalisation. 8.2 Research Summary The central aim of this thesis was to investigate how collaborative efforts can be made in a real-life practice, especially for integrated waterside revitalisation. Much prior research in the field of collaborative planning has focused on the processes of conflict resolution and consensus building in approaching this question. Nevertheless, there has been little effort to understand the notion of collaborative practice dealing with the issues of sustainability. The remained question was how diverse members of society and the planners hoping to achieve sustainability principles can act more effectively together in the face of political inequality. This thesis focused on the practice of waterside revitalisation. This was an attempt to promote more focused efforts rather than to cover wider-ranging planning practice, as a certain geographical boundary, such as a river basin, helped focus on particular issues and emphasised on area-based targets. This thesis had two distinct parts. In the first part of this thesis, Chapters 1,2,3 and 4 were intended to conceptualise collaborative partnership approaches drawing on theories of governance, collaborative planning, partnership, and integrated watershed management. Chapters 5, 6 and 7, the second part, aimed at investigating how the collaborative partnership approach has fared in a concrete example of waterside revitalisation and to judge the applicability of theory and principles to a real-life context. Chapter 1 set out the background and context of the research, along with the development of the topic within an appropriate methodological framework. The 206 Chapter Eight: Conclusions chapter developed the main aim of the research to fill the gaps that are identified through observations and reviews of theory and practice in the field of collaborative planning. The overall structure of the thesis was also introduced in the chapter. In Chapter 2, the theories of governance were applied to the practice of waterside revitalisation. This chapter attempted to conceptualise governance in terms of: the three characteristics (dynamic, complexity and diversity); the four types of planning style (the bureaucratic model, the political influence model, the ideological model and the collaborative model); and the three modes of governance (hierarchies, markets and networks). This research illustrated the periodical review of governance in the UK in relation to types of planning style and the modes of governance. Based on the concept of the ecosystem approach, this research developed the nine principles for integrated waterside revitalisation. Drawn on these discussions, the chapter emphasised the need for collaborative planning in order to implement integrated waterside management. Chapter 3 explored the concept of collaborative planning both in theory and in practice. By evaluating advantages and limitations of the collaborative planning theory, this research found that partnerships are desirable instruments for implementation of collaborative planning in a real-life context. With an assumption that partnerships are effective responses to the range of complex issues and problems associated with water management and development, the notion of partnerships was explored in this chapter. This included its definition, the political background of the apparent, typology, and the life cycle. Building on earlier chapters, in Chapter 4 a theoretical framework was developed for the case studies. Even if partnership is the correct instrument for integrated waterside management, it is impracticable to think that all partnership arrangements function in the same way. Therefore, this research provided principles and guidelines for implementation of collaborative partnerships performing effective integrated waterside revitalisation. These were according to the four stages of a partnership life cycle: pre-partnership collaboration; partnership creation and consolidation; partnership programme delivery; and partnership termination and succession. Chapter 5 introduced the case study, the Mersey Basin Campaign. This chapter examined the research methodologies applied to the case studies: literature review, interviewing, observation and participation (taking part in practical projects). The 207 Chapter Eight: Conclusions chapter also set out the reasons for choosing the case study, including the choice of six individual case studies within the Campaign activities. The chapter provided a background to the case study, including the objectives, institutional structure, and scope of activities. Chapter 6 investigated institutional arrangements of a particular collaborative partnership, the Mersey Basin Campaign by applying the theoretical framework that developed in Chapter 4. This chapter aimed at investigating how the theory and principles of institutional arrangements for the collaborative partnership have fared in the experience of the Mersey Basin Campaign. This research identified good practice and limitations in the experience of the Campaign, and drew lessons that can be applied and disseminated more widely. This involved an investigation on the establishment and operation of a particular collaborative partnership at each of the four stages in its life cycles. Chapter 7 dealt with more specific cases of delivering partnership services. It is clear that dialogue in the collaborative arena leading to comprehensive understandings is a fundamental element in delivering the partnership service. Focusing on the partnership service delivery of the Campaign, this chapter explored the three aspects of the collaborative partnership within Campaign activities: consensus building; facilitation; and open participation. By exploring six cases of collaborative practice through the views of practitioners, the chapter showed how collaborative efforts can be made in a real-life context, and judged the applicability of theory and principles to the practice of planning. 8.3. Research Findings and Evaluation of the Research The central aim of this thesis is to investigate how a collaborative partnership approach as presented in contemporary planning theories can be applied to, and improve, a process of integrated waterside revitalisation in the practice of planning. It can be argued that this aim has been achieved in a great extent. In particular, this research demonstrated a mechanism of delivering collaborative efforts in a real-life context, which might have general applicability. This section evaluates research findings of this thesis at each of the four research objectives that were presented in 208 Chapter Eight: Conclusions Chapter 1. Bearing in mind this central question, this research developed four research objectives that needed to be investigated. These are: 1. to examine how a process of integrated waterside revitalisation may be conceptualised as a collaborative partnership approach, with particular reference to theories of governance, collaborative planning, partnership, and integrated watershed management (Conceptualisation: Chapters 2, 3 and 4); 2. to investigate how the theory and general principles of the collaborative partnership approach have fared in a concrete example of waterside revitalisation; focused on institutional arrangements and implementation of a collaborative partnership in a particular river basin (Real-life Context: Chapters 5, 6 and 7); 3. to develop guidelines to ensure that the particular practice of integrated waterside revitalisation is consistent with the principles of a collaborative partnership approach (Guidelines: Chapters 4, 6 and 7); and 4. at the same time, to judge the applicability of theory and principles to a real-life context (Applicability: Chapters 6 and 7). 8.3.1 Objective One: Conceptualisation to examine how a process of integrated waterside revitalisation may be conceptualised as a collaborative partnership approach, with particular reference to theories of governance, collaborative planning, partnership, and integrated watershed management This research started by reviewing a comprehensive set of literature on governance, collaborative planning, partnership and inter-organisational theories in order to engage those theories to the practice of integrated waterside revitalisation. In this research, collaborative planning has been conceptualised in relation to characteristics of governance (diversity and interdependence) and the modes of governance (markets, hierarchies and networks). Generally speaking, collaborative planning deals with both diversity of players and interdependence between them (see Figure 2.2: From Government towards Governance, in Section 2.3.2). This research also noted the emphasis of the network mode of governance in defining the concept of collaborative planning. However, it cannot be ignored that hierarchies and markets are also 209 Chapter Eight: Conclusions important modes of governance for collaborative planning to enable organisations operate in planning practice. The research identified nine principles of waterside revitalisation based on the ecosystem approach: cleanliness; conservation; connectivity; accessibility; usability; diversity; affordability; attractiveness; and stewardship (see Figure 2.4: Ecosystem and Principles for Waterside Revitalisation, in Section 2.4.1). This emphasised the particular need for collaborative efforts in integrated waterside revitalisation. It highlighted the fact that no single organisation can solve the problems of ecosystem management unilaterally, even in the case of the least jurisdictionally complex ecosystem. It was also pointed out that the institutional arrangements for integrated waterside management must allow consideration of a wide range of alternatives to solve observed problems, including those that may be outside of the specific responsibilities of the planning bodies. The need for collaborative planning has been emphasised over the last two decades. The advantages of collaborative efforts are broadly summarised as follows: A collaborative approach provides a structured framework for encouraging pluralist inputs to policy-making; A collaborative approach provides a mechanism for building consensus and more especially for transforming interests; A collaborative approach is flexible; and A collaborative approach has the potential to generate more stable policy outcomes. On the other hand, there is wide spread acknowledgement that collaborative planning theory has operational problems in translating to the practice of planning. These are: The construction of a discourse arena: all-inclusive participation is not possible. The dynamics of the process: real world politics is not about negotiation or interactive network among equals, but interaction faced the political power. The effectiveness of outcomes: the negotiation process consumes substantial resources of time and energy in order to produce a ‘lowest common denominator’ policy. 210 Chapter Eight: Conclusions By taking into account these criticisms of collaborative planning, this research identified partnerships as one of many possible instruments that would be employed in order to achieve policy goals though collaborative efforts. This is because: Partnerships may produce additional assets, skills and powers through synergy. It is expected that those added values from co-operation of resources and from joint efforts of agencies may increase effectiveness or efficiency of policy outcomes. Partnerships are arenas for bargaining, lobbying and negotiation about purpose and objectives so that they may lead to quicker consensus building between partner members than is possible through other forms of public organisation. Partnerships are cost-effective compared to other possible means of achieving the same goals, and can be a useful tool through which to gain access to the resources and skills of other agencies. In recognition of the point that partnerships emerge spontaneously from the need to progress in the practice of planning, this research intended to develop a theoretical framework for understanding partnerships. This research defined partnership in a wider spectrum to indicate not only urban regeneration partnerships but also social and environmental partnerships. To develop a more reliable framework for the partnership approach, this research essentially focuses on modes of governance to conceptualise the partnership approach (see Figure 3.2: A Concept of Partnership, Markets, Hierarchies and Networks, in Section 3.3.2). As a simple explanation, partnerships possess a combination of three modes of governance. However, this research emphasised that networks – tend to be limited within a single organisation – can be easily developed between different organisations within a partnership boundary. From the arguments of collaborative planning theory, this research developed an institutional framework for the collaborative partnership approach in delivering integrated waterside revitalisation. This started by reviewing advantages and limitations of collaborative planning in engaging to issues of waterside revitalisation. Identified advantages were: Although the waterside issues are diverse and complex, the common purpose between waterside stakeholders can be readily built; this is because the waterside issues are related to sustainability. 211 Chapter Eight: Conclusions A certain geographical boundary, such as a river basin, helps focus on particular issues and emphasise on area-based targets. Discussed limitations are: Sustainability may not stress threat or scarcity of resource loss among waterside stakeholders, this makes difficult to generate commitment from them. Traditional compartmental approaches to environmental planning and management in the UK may be another obstacle to collaboration. A possible institutional arrangement for waterside revitalisation that developed in this research covers each stage in the life cycle of partnership: pre-partnership collaboration; partnership creation and consolidation; partnership programme delivery; and partnership termination or succession. As a part of this theoretical framework that applied to the case study, this research developed a mechanism involving local communities in partnership activities (see Figure 4.2: Involving Local Communities, Collaborative Partnerships at Local Level, in Section 4.3.2). It emphasised communication (information and interaction) that might lead to local stewardship, the beginning of community involvement. Focusing on the partnership programme delivery stage, this research suggested three key aspects of collaborative partnerships: consensus building, facilitation and open participation. In particularly, this research developed a mechanism of collaborative partnership service delivery based on the three key aspects. It was illustrated in Figure 4.4: A Mechanism of Collaborative Partnership Service Delivery (Section 4.3.3). This institutional framework, including the two mechanisms of involving local communities and delivering collaborative partnership service, will be revisited in this chapter, Section 8.3.3. 8.3.2 Objective Two: Real-life Context to investigate how the theory and general principles of the collaborative partnership approach have fared in a concrete example of waterside revitalisation; focused on institutional arrangements and implementation of a collaborative partnership in a particular river basin 212 Chapter Eight: Conclusions The main research stream of collaborative planning is to seek a way of making collaborative efforts in practice by adapting theories and principles of consensus building, conflict resolution and participatory planning. However, a common precondition of those theories is that stakeholders are willing to participate in the collaborative planning process to secure their resources and interests. This research investigated a working practice of collaborative partnership when there is no obvious tension among stakeholders that generates motivations and commitments. The sustainability objectives of the Mersey Basin Campaign are essential to tackle a river basin ecosystem and create a win-win strategy for wider stakeholders. Although the sustainability issue has been widely acknowledged in the Mersey Basin, it has not been everybody’s priority. The situation may be different in other parts of the world. For example, a sustainable development issue may be a life-threatening priority among stakeholders in rural areas where the local economy is solely dependant on eco-tourism or fishing industry. The Mersey Basin is a heavily urbanised area containing the two conurbations of Merseyside and Greater Manchester. The sustainability issue in the Mersey Basin in the 1980s, at the time when the Campaign was established, was not a top priority of all key stakeholders in the region to put their extra money, time and efforts to the partnership. The Mersey Basin Campaign developed their objectives based on the concept of sustainability covering wider issues together in economic, environmental and social decision-making. Although the overarching objectives have helped prevent serious conflicts between stakeholders, these could not secure strong stakeholder participation and commitment from them. This research found that funding resources stimulated collaboration in implementing tasks of regional regeneration. The role of the ERDF that was allocated to the Campaign was significant in attracting stakeholders, especially local authorities. Besides the funding resources, the Campaign offered other hooks to attract stakeholders: regulatory agencies saw a wider consultation opportunity; businesses saw the potential for promoting a positive image and better public relations; and voluntary groups saw an opportunity to strengthen their voice. Additionally, ‘big name’ partner organisations in the public and private sectors provided an added credibility to attract smaller groups. The funding opportunities and credibility of the Campaign might stimulate the regional collaboration for integrated waterside management in the Mersey Basin. 213 Chapter Eight: Conclusions However, it is evident that partner organisations seemed not to be interested in implementing the tasks of the Campaign, once initial excitement of funding availability had declined. Therefore, the Campaign needed to develop an understanding of collaborative approach among stakeholders and change their attitudes towards a collaborative form of planning practice. The six detailed case studies (Chapter 7), especially the experience of the Mersey Estuary Management Project, showed that the role of representatives linking their parent organisations to the partnership is fundamental for effective service delivery. This research found that having shared ownership of the partnership among representatives is essential to the achievement of collaborative efforts, especially when there is no obvious stake. This is because representatives with a sense of ownership: 1) are more likely to have a comprehensive feedback process to their parent organisations; 2) are generally prepared to seek resources for the partnership from their parent organisations; and 3) tend to make their colleagues aware of the partnership throughout internal networks within their parent organisations. In order to achieve this, the research found that the well-managed consensus building process is fundamental. Understanding and learning are essential to enable representatives to value and contribute to a wider vision for the whole basin rather than a narrow view of a single organisation. Feelings of achievement are identified as another factor to stimulate ownership among representatives. A particular aspect of the collaborative partnership approach in focusing on institutional arrangements and implementation of a collaborative partnership is explored in Section 8.3.3. 8.3.3 Objective Three: Guidelines to develop guidelines to ensure that the particular practice of integrated waterside revitalisation is consistent with the principles of a collaborative partnership approach By reviewing the literature and reflecting the results of the case studies, this thesis developed guideline to achieve effective collaborative efforts in a partnership delivering integrated waterside revitalisation. This guideline covers each stage in the life cycle of partnership. 214 Chapter Eight: Conclusions PRE-PARTNERSHIP COLLABORATION At this stage of establishment, a partnership needs to build common purpose and identify key stakeholders in the area of interests. Generally speaking, building common purpose in the field of waterside revitalisation needs to reflect the concept of sustainable development. This is because a river basin needs an ecosystem approach in targeting environmental, economic and social aspects and in meeting the nine principles of waterside revitalisation (see Section 2.4.1). This research identified that networks developed through pre-existing organisations were essential to establish a new partnership in the area. This is because pre-existing networks may provide areabased knowledge, experience working within partnerships and useful contacts to key stakeholders. Additionally, as a requirement of collaborative planning, key stakeholders in the area need to be identified at this stage. A joint fact-finding process – stakeholders and experts working together to collect and analyse information - has been suggested at this stage to stimulate feelings of achievement and ownership from an early stage. PARTNERSHIP CREATION AND CONSOLIDATION A partnership, as an institution, needs to: 1) develop a decision-making structure; 2) involve partner members; and 3) establish a set of objectives. The structure of the partnership needs to reflect various aspects of waterside revitalisation. This research found that a desirable structure for decision-making might be one that splinters into smaller discussion groups rather than functioning as a single unit. This is because the waterside has a considerable number of stakeholders, and larger groups in a committee; as these may cause difficulties not only in administering but also achieving effective communication and better working relationships across the space they must occupy. However, the structure needs to be flexible in responding to local circumstances of a particular river basin and to changes in its political environments. As discussed, the waterside sustainability issues are not the top priorities among stakeholders, it is difficult to motivate a strong commitment among stakeholders to become involved in a collaborative partnership. Throughout this research, it has been increasingly evident that funding availability is the most popular hook upon which to 215 Chapter Eight: Conclusions attract reluctant stakeholders. This research also emphasised the need for wider involvement including voluntary groups and the general public for a better collaborative effort. The community involvement can be motivated through communication (interaction and information). Awareness programmes and community social events may stimulate the two-way communication between a partnership and community members, and between members of the community. In terms of institutional arrangements, the experience of the Mersey Basin Campaign emphasised a geographically-tiered approach to allow different planning processes in different geographical scales. The Campaign area is split into smaller catchment areas led by independent steering groups such as the River Valley Initiatives. This enabled to deliver the Campaign’s vision at the local level and to address the specific needs of particular catchments. Moreover, targeting individual watercourses encourages local community groups to contribute to their neighbourhood watercourses, and stimulates stewardship on their waterside environments. As a collaborative partnership engages a considerable number of stakeholders and needs to respond the changing of political environments around them, the flexibility of the structure is also important. PARTNERSHIP PROGRAMME DELIVERY A partnership delivers its service through member partners. It is therefore important to recognise that effective meeting management is essential to deliver the objectives of the partnership through member partners. A collaborative arena requires diverse interests from individual partners to deliver its service. This research made clear that a collaborative arena is not a place for bringing everybody together and making everybody to have the same viewpoint and opinion. The arena is to co-ordinate diverse interests to work to an agreed goal. Thus, in delivering its service, this research recognised that a partnership needs different implementation processes to tackle different problems. Some planning processes require continuity of leadership, whilst others need bottom-up approaches. Faced with the complexity of waterside agendas, this research developed the three key aspects of collaborative partnership in delivering integrated waterside revitalisation: consensus building; facilitation; and open participation. 216 Chapter Eight: Conclusions Consensus building is a primary tool for implementing collaborative efforts. It focuses on a process in which individual representatives engage in face-to-face dialogue to seek agreement on strategies, plans, policies and actions. Facilitation is a means of partnership working by which member partners are engaged to deliver its services. The fundamental principle behind facilitation is to translate the vision of partnership to its partners so as to stimulate member organisations to identify with its objectives and take action for themselves. Open participation is a channel for a wider range of alternatives including different levels of participation and responsibilities outside of the formal planning bodies. It allows wider involvement of all those interest groups willing to contribute to various aspects of partnership activities. These three key aspects cannot be isolated in delivering the partnership service. This emphasises that a collaborative partnership is not only to develop consensus between stakeholders but also, more importantly, to implement actions beyond the traditional implementation procedure in the practice of planning. Figure 8.1 illustrates top-down and bottom up approaches in a mechanism of a collaborative partnership service delivery. As discussed in Figure 4.4 (A Mechanism of Collaborative Partnership Service Delivery, Section 4.3.3), a collaborative partnership delivers its service through member partners. A collaborative partnership has co-ordinating committees as facilitating bodies (the Mersey Basin Campaign Centre for the Campaign and Steering Groups for the River Valley Initiatives). A co-ordinating committee is structured to incorporate and steer collaborative actions to deliver the partnership services by means of not only developing and implementing strategies and plans (strategy-oriented action) but also organising and undertaking practical projects (project-oriented action). In this context, the three key aspects of collaborative partnerships have been emphasised. Consensus building engages strategy-oriented actions that are delivered through formal memberships. Consensus building delivers the tasks of the partnership through a policy-making process, as it can be seen in the case of the Mersey Estuary Management Plans and its Action Plans. The implementation of these strategies can be directly delivered through formal members of the partnership possessing statutory powers. Consensus building may also need to develop strategies for ‘in-house 217 Chapter Eight: Conclusions management’ of the partnership, such as the production of corporate plans and a review of partnership visions and structure in responding to the change of political environment. The process of consensus building itself transforms the attitudes of participants through mutual understanding and learning processes. Facilitation may involve both strategy-oriented and project-oriented actions that may be delivered through formal and informal memberships of the partnership. Facilitation develops strategies to encourage partners to act under the vision of the partnership such as the Water Mark Scheme. Facilitation also implements practical projects as the Showrick’s Bridge Project aimed at replacing the missing link in a footpath network. This research found that facilitation could be mostly implemented as a part of a comprehensive consensus building process. This is because an accomplished consensus building process can: 1) build better communication and understanding among participants; 2) open up the discussion and bring resources from all members who participate; and 3) unlock opportunities to resolve potential conflicts that are unlikely to be resolved in a traditional approach of planning. Open participation engages much wider participations including informal memberships and the general public. A collaborative partnership may need to organise open participation events to facilitate their involvement, although open participation projects can be also organised by member partners themselves. 218 Chapter Eight: Conclusions Figure 8.0.1 Collaborative Partnership Service Delivery: Top-down and Bottom-up Collaborative Partnership Coordinating Committee Strategy-oriented Building Bottom-up Community Participation Top-down Collaborative Partnership Service Delivery Consensu s Project-oriented Facilitati on Open Participatio n Member Public Informal Formal Membership PartnersMembership Active Involvement Citizen Control, Delegated Power, and Partnership Stewardsh ip of Community Beginning Involvement Passive Involvement Manipulation, Therapy, Informing, Consultation, Placation Communicatio n Information Media & Education Programmes Newsletters, Education and Awareness Programmes, Publication, and Partners’ Advertisements Interacti on Organising Social Events Events of Cleaning-up Water courses, Guided Walks, Community BBQ Social Events, and Family Fun Fair Events Source: Author The Mersey Basin Campaign possesses a unique institutional framework coordinating a top-down approach and a bottom-up approach. It is clear that creating and developing a ‘sense of ownership’ of the watercourses among local communities is an important task in order to encourage the local populations in the Basin to value 219 Chapter Eight: Conclusions their waterside environments. To achieve this the Campaign has directed a great deal of effort to enhance communication (information and interaction) with the community through its geographically-tiered approach (top-down). This includes giving information through media and the Campaign’s education and awareness programmes, and stimulating interaction among individual community members by organising social events. This may encourage community groups to cherish their local waterside environments and become involved in Campaign activities (bottom-up). With respect to public involvement in a collaborative partnership, a community group may get involved in the partnership actively by means of: becoming a formal member of the partnership to act as members in co-ordinating committees in regional or local levels, i.e. the Campaign Council and the Steering groups in the RVIs; or becoming informal members of the partnership in participating practical projects to improve their local watercourses. However, not all community members want to get involved in a decision-making process to take control for their futures and take actions that really affect their quality of life. A community member may participate in a passive way of involvement, for example, keeping update local news and participating a consultation practice. This passive involvement may encourage local communities to participate in future partnership activities such as open participation events engaging the general public. PARTNERSHIP TERMINATION OR SUCCESSION There are three possible exit strategies for partnerships: complete closing down of the partnership; continuity of partnership activities through member partners after termination of partnership institution; and succession of the partnership as an institution. The most important aspect of exit strategies is to develop comprehensive networks between member partners so as to enable future collaboration, as existing networks help establish a new partnership in the area. 8.3.4 Objective Four: Applicability to judge the applicability of theory and principles to a real-life context 220 Chapter Eight: Conclusions While great emphasis has been laid on the importance of collaboration for the delivery of policy goals, there has been little analysis or evaluation of the applicability of theory and principles of collaborative planning in a real-life context. The emphasis on consensus building and conflict resolution has been particularly noticeable in the current research stream of collaborative planning. Throughout this research, especially in Chapters 6 and 7, it is evident that theory and principles of collaborative planning, particularly principles of consensus building, are important for delivering effective collaborative efforts. However, issues were raised when this research developed an empirical framework to implement collaborative efforts in delivering sustainable waterside revitalisation. In relation to outcomes of sustainable development, there are a number of questions to be answered: how to measure the achievement of collaborative efforts delivering the sustainable development goal: how to make outcomes accountable if the outcomes of a collaborative partnership is impossible to measure? The Mersey Basin Campaign has developed three overarching objectives: water quality improvement, landward regeneration and local stewardship. The water quality objective is the only one that can be clearly measured by scientific surveys. For the second objective, the Campaign developed supporting research evidence that investment to improve water quality is an essential component in achieving the aim of continued landward regeneration. This is based on the rationale that efforts at comprehensive landward regeneration will either founder or will be only partly realised with good water quality. However, there is no obvious tool to measure the local stewardship. This can be seen from the example of ‘the Mersey Basin Trust vs. the Mersey Basin Centre’ (Chapter 6, Section 6.4.2). The Trust aims to empower local communities to achieve the sustainable development goal, although the Centre (funding source to the Trust) needs statistical evidence of the Trust’s projects in order to satisfy the government requirements and secure future funding from the government. The outcomes of collaborative efforts are not just the productions of agreed strategies (see Table 3.1 in Section 3.3) as like a simple consensus building process or a conflict resolution practice. This research found that representatives, who participate extensively in the activities of a collaborative partnership, might see the wider benefits of the collaborative efforts. These wider outcomes are mainly products of a 221 Chapter Eight: Conclusions process of collaborative approach, i.e. mutual understanding, learning, reducing conflicts and opportunities for future collaboration. However, external bodies of the partnership or member partners who passively participate reported a narrow list of outcomes that the partnership delivered. However, as it discussed earlier, not all of stated objectives of the Campaign are clearly measurable. This argument leads to the need for the further research in the field of collaborative planning. 8.4 A Collaborative Partnership Research Agenda This research is not an attempt to solve all problems that collaborative planning faces in practice. It provided a framework for more manageable collaborative approaches when it engaged with weaknesses generated from a lack of motivation among stakeholders. This section presents how the work presented in this thesis can be extended and discusses possibilities for the future in the form of a collaborative planning research agenda. 8.4.1 Towards Accountable Outcomes of Collaborative Efforts The work presented in this thesis can be extended in order to provide a new enabling framework for the analysis of outcomes of collaborative partnership that aims to achieve sustainable development. It is now clear that individuals ‘within’ the discourse arena can be transformed toward a collaborative way of working through the dialogue leading to comprehensive understanding and learning. This research showed that individuals ‘within’ the discourse arena understand the value of the collaborative action. However, how to translate the value of the collaborative efforts to ‘outside’ of the discourse arena? In short, we need for further studies developing a framework measuring the collaborative efforts to prove the accountability of collaborative outcomes to external bodies or individuals outside of the discourse arena. This may enable much wider collaboration and much effective collaborative service delivery in the practice of planning. The experience of the Mersey Basin Campaign shows that a collaborative partnership needs to make their outcomes accountable to their funding bodies such as central government. This is especially problematic when the issues are related to community 222 Chapter Eight: Conclusions action, as it can be seen in the conflict situation between the Mersey Basin Centre and The Mersey Basin Trust. The problem caused because it is unclear whether the inputs of time, effort and finance that the Trust requires to empower communities are justified in terms of the outputs produced. Then, there are a number of questions raised. What is the value of empowering community? Is it possible to present the value of community action in a statistical form? The value of empowering community is widely recognised and promoted, but its economic value has rarely been explored. Community activity has often been seen as a ‘free good’ with no accompanying costs. However, voluntary organisations need management costs, such as recruiting, deploying, supporting and training volunteers all require time and money. In this context, Gaskin and Dobson (Gaskin and Dobson, 1997) undertook a pilot project evaluating the economic equation that represents the relationship between the investment by the organisation and the economic value of volunteer activity (in estimating a ‘volunteer wage bill’). This equation was calculated in dividing the value of volunteer activity by the volunteer management and/or organisational running costs. Their research found that organisations yielded a higher return were often ‘practically run themselves’, with volunteers doing a large amount of self-management. Adapting from this, it will be possible to estimate what the economic value of empowering community. Figure 8.2 illustrates a hypothetical framework to evaluate the economic values of community activity and empowerment. The economic value of community activity can be assessed by analysing the contribution of volunteers to organisations or communities and values it at the appropriate market wage rates. This is based on the assumption; what would the wage bill be, if the organisation had to employ people at current local pay rates to provide their services? As a community group or organisation is empowered so that they can organise their own future project themselves, the management and organisational running costs may be reduced and the economic value of community activity may be increased. However, empowering community is not a ‘free good’ either. This requires staff (community development officer) time and money of a facilitating body, such as the Mersey Basin Trust. It can be also argued that costs of empowering ‘hard-to-reach’ groups are higher than those of ‘well-established’ community groups. Therefore, costs of empowering may decrease according to the empowerment proceed. 223 Chapter Eight: Conclusions Figure 8.2 The Value of Community Empowerment: Hypothetical Framework Individual Community Organisation Inputs Facilitating Body Management / organisational running costs The value of community / volunteer activity Process of Community Empowerment Outputs The value of community empowerment Costs of community empowerment Source: Author This proposed research may conduct a number of case studies by developing a method that analyses impact of empowerment efforts on individual community groups. It would be possible to estimate comparable figures of the market values analysing inputs and outputs of community organisations and comparing at the point before and after the input of community empowerment from the facilitating body. Although this model may provide major new insights into the economic value of community empowerment, it should be noted that the result of empowering community is not to be measured incidentally, but in consideration of its long-term effects. Therefore, the time-scale of this model needs to be carefully designed. 8.4.2 Towards a Comparative Research This thesis provided some insights regarding collaborative partnerships that aim at delivering integrated waterside revitalisation by engaging the concept of sustainable development. The experience of the Mersey Basin Campaign provided some valuable lessons and suggests that may be applicable to other collaborative partnership, in particularly relation to waterside management projects. The evidence presented here is based on a single case study and further comparative research is required to full test the conceptual framework that collaborative partnerships can employ to deliver their services. 224 Chapter Eight: Conclusions Methodological frameworks that developed in this thesis can be used for the evaluation of other examples of integrated waterside management projects. For the selection of case study for this proposed research, another waterside management project that won Riverprize39can be chosen. This is because award-wining projects may have similarities, as they are selected from the same judging categories, but they are developed in different political circumstance in different parts of the world. This may increase applicability of the service delivery framework for collaborative partnerships that this thesis suggested. 8.4.3 Towards a Future Collaborative Practice The Mersey Basin Campaign was established in the 1980s and pioneered the way of collaborative partnership working in the North West. This thesis found that a collaborative partnership needs to develop hooks to attract stakeholders to become involved in partnership activity, and funding opportunities have been emphasised as an obvious hook. It is now clear that individuals who have participated in a collaborative process may be transformed their attitude towards collaborative efforts. Consequently, participants develop better understanding of a partnership approach and value the collaborative outcomes. The experience of the Mersey Basin Campaign also showed that representatives to the Campaign were generally willing to participate in other partnerships in future (see Section 6.4.1, quotation from William Crookshank). Because the Campaign developed a comprehensive network in the area and transformed the views of member partners on the partnership working, a new partnership in the Mersey Basin area may be established without any obvious hooks such as funding opportunities. It may be therefore interesting to explore the formation of partnerships after the experience of the Campaign in the area. This research agenda may be undertaken by interviewing and questionnaire survey to member representatives of the Campaign who get also involved in other partnerships during or after serving the Campaign. The questions may be focused on comparative experience working within the different partnerships and impact of Campaign experience on working within other kinds of 39 The Mersey Basin Campaign was the 1999 winner of the Riverprize in recognition of excellence in river management. This is an annual global competition that is organised as a part of International River Management Symposium in Brisbane, Australia. 225 Chapter Eight: Conclusions partnerships. The result of this investigation may provide clear evidence of wider outcomes of collaborative efforts by offering insights on long-term effects of a collaborative partnership in the area. 8.5 Final Conclusions How can a collaborative partnership approach as presented in contemporary planning theories be applied to, and improve, a process of integrated waterside revitalisation in the practice of planning? To answer this main aim of this thesis, the prior seven chapters have investigated both the theory and the practice of collaborative partnerships. It has been argued that the aim of this thesis has been comprehensively achieved. The value of this research is summarised as follows. Firstly, this thesis presumes that no realistic discussion of planning is possible without taking political-economic and bureaucratic powers into account. Throughout the course of this research it is clear that the ideal collaborative planning is impossible to implement in the real-life context. This research showed how collaborative effort can be made in the face of power. Despite the limitations of collaborative planning theory from its idealism this research made a contribution to a mechanism for delivering collaborative efforts under the political and bureaucratic planning practice. Although this research explored the practice of integrated waterside revitalisation in particular, the principles of collaborative approaches that have been suggested in this thesis can be also applied to other forms of partnerships in different fields of planning. Secondly, a considerable amount of earlier research that attempt to apply collaborative planning theory to practice are focused on cases that involve obvious tensions surround the stake, which motivate stakeholders to participate. However, this research engaged the theory and the practice of collaborative planning with the issues of sustainable development that cannot motivate most stakeholders to participate. Therefore, this thesis provided a framework for collaborative approaches towards sustainable development by attracting reluctant stakeholders, facilitating their actions and accounting the collaborative outcomes. Thirdly, by exploring various cases of integrated waterside management practice, this research offered diverse management strategies that may useful to other collaborative partnership in delivering integrated waterside management. Practical reflection that 226 Chapter Eight: Conclusions discussed in this research may help those who wish to develop collaborative approaches to integrated waterside revitalisation in the other parts of the UK or the world. In short, there may be a set of limitations in undertaking this research, although there have been a great deal of attentions taken into account to overcome those limitations. As in other inter-organisational studies, the first criticism of this research may be around issues about the selection of interviewees for the case study. This is because conducting interviews with internal players is essential but internal players are more likely to protect vulnerable aspects of themselves and disguise the meanings of some of their actions and feelings. As an attempt to overcome this argument, the author conducted interviews with ex-employees of the Campaign as they have a comprehensive understanding of internal aspects of the Campaign. Moreover, exemployees are more likely to provide precise features and critical arguments, as they do not have direct responsibilities to the Campaign. The second issue relates to the flexible structure of the Campaign. Since this research started in October 1998, there has been significant structural change (the creation of the Mersey Basin Council) in the year 2000 when the new chairperson was appointed. This research tried to emphasise institutional arrangements both before and after restructuring, as different structural arrangements were needed in responding different situations. At the time of writing (at the end of 2001), the Campaign is undertaking another structural change regarding to re-arrangement of the Mersey Basin Trust. Due to the time-scale of this research as a PhD thesis, the case study activities ended at the beginning of 2001. The third issue is that there are tensions and conflicts between not only organisations but also individuals. 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Interviews Initial Interviews David Neale (Alt 2000, Project Officer)- 9th February 1999 Peter Batey (Alt 2000, Chair of the Steering Group)- 23rd February 1999 Gill Maltby (Sankey NOW, Project Officer)- 19th February 1999 Sibongile Pradhan (Mersey Basin Trust, Community Officer)- 26th February 1999 and 4th September 1999 Mark Turner (Mersey Basin Campaign, RVIs Manager)- 26th February 1999 Tony Jones (Mersey Basin Trust, Executive Director)- 20th February 1999 Jeff Hinchcliffe (Mersey Basin Administration Ltd., Executive Director)- 26th March 1999 Second Interviews Mark Turner (Mersey Basin Campaign, Deputy Chief Executive) – 6 June 2000 Louise Hopkins (Mersey Basin Campaign,) – 13 June 2000 Caroline Downey (Mersey Basin Trust, Deputy Chief Executive) – 13 June 2000 Peter Wilson (Government of the North West) – 23 June 2000 Peter Walton – (Mersey Basin Unit, Former Head of the Mersey Basin Unit) – 26 July 2000 Tony Jones (Heritage Lottery Fund, Former Deputy Chief Executive of The Mersey Basin Trust) – 15 August 2000 Jeff Hinchcliffe (Mersey Basin Campaign, Chief Executive of the Mersey Basin Campaign)- 28 November 2001 (Telephone Interview) 2. Meetings and Events Alt 2000 RVI Steering Group Meeting- 22nd January 1999 242 Appendix One: Case Study Activity Alt 2000 Spring Tide Spectacular- 20th February 1999 Alt 2000 Day in Part of Country Fair at Croxteth Country Park- 18th July 1999 Stream Care Clean-up Event- 6th March 1999 Groundwork North West Conference- 5th March 1999 Sankey NOW RVI Steering Group Meeting- 8th April 1999 The 6th Mersey Basin Campaign Conference- 19th May 1999 Presented a paper, ‘Revitalising the Waterside in a Community Context: the experience of the Mersey Basin Campaign’, in the 13th AESOP Congress, Bergen, Norway- 7th-11th July 1999 The Into The Blue Conference, Sustainable Urban Watercourses For The 21st Century, which organised by the Urban Wildlife Partnership and the Mersey Basin Trust- 3rd-4th September 1999 A steering committee of Sankey Canal Restoration Society- 14th October 1999 The 9th Mersey Basin Trust Annual General Meeting- 16th October 1999 Research Discussion with Dr. Laura McAllister in LIPAM- 9th November 1999 Mersey Basin Councils- 4th April 2000 and 19th June 2000 RVI Co-ordinators Meeting- 15th March 2000 River Restoration Centre Workshop– 6 April 2000 Alt 2000 Annual Meeting– 10 March 2000 National Seminar, Building Partnership– 1 June 2000 The 7th Mersey Basin Campaign Conference – 7 November 2000 Six Case Studies 1-a. Mersey Estuary Project Steering Group Representatives 243 Appendix One: Case Study Activity Peter Batey (Univ. of Liverpool) John Entwistle (Wirral MBC) – 24 May 2000 William Crookshank (Environment Agency) – 5 June 2000 Stuart Roberts (Cheshire County Council) – 9 June 2000 Louise Hopkins (Mersey Basin Campaign) – 13 June 2000 Andrew Pannell (Halton Borough Council) – 16 June 2000 Ceri Jones (Sefton MBC) – 16 June 2000 Shanthi Rasaratham (North West Water) User of the MEMP Kevin Curran (Liverpool City Council) – 10 October 2000 Meeting Observation Mersey Estuary Forum (annual conference) – 16 June 2000 Countryside Exchange Programme (three-day seminar) – 10 October 2000 1-b. Manifesto Pledge Groups Mark Turner (Mersey Basin Campaign, Deputy Chief Executive) – 6 June 2000 Louise Hopkins (Mersey Basin Campaign) – 13 June 2000 Caroline Downey (Mersey Basin Trust, Deputy Chief Executive) – 13 June 2000 Manifesto Pledge Group 7 (RVIs), the Mersey Basin Campaign- 29th September 1999 2-a. Water Mark Andrew Coombe (Water Watch) – 8 June 2000 Mary Lee (Water Watch) – 8 June 2000 244 Appendix One: Case Study Activity Sarah Lester (Dawen RVI, Project Officer) – 19 July 2000 Steven Beesley (REEL RVI, Co-ordinator) – 19 July 2000 Judy Yacoub (CED Partnership) – 19 July 2000 Water Mark Procession Meeting – 19 July 2000 Site Visit to Water Mark award business, B&Q Nelson and Blackburn – 19 July 2000 2-b. Showricks Bridge Project Gwen White (North Liverpool Partnership) – 19 June 2000 Rodney Fletcher (R.A) – Need to hunt (phone number is in file) Peter Batey 3-a. Mersey Basin Weekends Carole Lindberg (North West Water, Public Relation Manager) – 9 October 1999 Ann Bates (Mersey Basin Trust, Mersey Basin Weekend Organiser)– 10 October 1999 Colin Greenall (Sankey Canal Restoration Society, Committee Member) – 10 October 1999 Caroline Downey (Mersey Basin Trust, Deputy Chief Executive) – 13 June 2000 Open Day at North West Water Waste Treatment Works, Warrington, the Mersey Basin Weekend Event- 8th October 1999 Sankey Canal Clean Up (St. Helens Ranger Service and Sankey Canal Restoration Society), the Mersey Basin Weekend Event - 9th October 1999 3-b. Kingfisher Surveys 245 Appendix One: Case Study Activity Lucie Eagle (Mersey Basin Campaign, Student Placement) – 8 June 2000 246 Appendix Two: Analysis of the Mersey Basin Weekends Appendix Two: Analysis of The Mersey Basin Weekends 247 Appendix Two: Analysis of the Mersey Basin Weekends Participations to the Mersey Basin Weekends: Community-based Organisations Organisation All Saints Youth Club Avanley Conservation Society Alvanley Parish Council Atherton Environmental Projects (5 Joint)* Atherton Environmental Projects Atherton Heritage Society Description of Activities Tree, bulb planting Pondlife (Wirral & C Badger Group) Footpath clearance Clean up canal Clean up of Colliers Clean up Bacup Duck of Edinburgh Award Barrowford Parish Council Birch Community Centre Clean, planting (Grwk Rossendale) Renovation of footpath Clean up Birchfields Green Action Group Birchfields Green Action Group Gore Brook Clean up and planting Gore Brook Clean up Blackbook Conservation Society Bollin Valley Project Bollin Valley Project Bolton Prince’s Trust (Croal Walk (Whaley B A Society) Inspect NWW WWTW Pollution inspect Environmental clean up Category 1992 1993 1994 1995 1996 Env. (Habitat man.) Edu (Public) Env. (Physical) Env. (Clean up) Env. (Clean up) Env. (Clean up) Env. (Habitat man.) Env. (Physical) Env. (Clean up) Env. (Habitat man.) Env. (Clean up) Rec. (Walk) Other Other Env. (Clean 1997 1998 1999 1 0.5 4 0.2 1(F) 1 1 0.5 2(F) 1(F) 1(F) 1 1(F) 1(F) 0.5*3 1 1 0.5 248 Appendix Two: Analysis of the Mersey Basin Weekends Wardens) Bolton & District Anglers Association Bolton Watch Club Bolton Wildlife Project Bolton Wildlife Project Brotherod Playscheme Burnage Community Park Management Group Bury Canoe and Kayak Club Burrs Activity Centre Ltd. (Bury Canoe) Captain’s Clough Residents Association Chesham Fold Tenants & Residents Association Clayton-le-Moors with Altham Prospects Cloverhill Residents Action Group Cheadle Angling Club Cheshire Landscape Trust Croal Irwell Valley Wardens Teaching angling to children Art with natural materials Wetland management Clean up, planting (Captain’s C.) Clean up Clean up Canoeing (Burrs Activity Centre) Canoeing (Bury Canoe Club) Clean up, planting (Bolton W. P.) Clean up Habitat management Clean up of the river Clean up River Mersey Tree dressing (Frodsham Town C.) Environmental Clean up up) Rec. (Angling) Rec. (Event) Env. (Habitat man.) Env. (Habitat man.) Env. (Clean up) Env. (Clean up) Rec. (Water Sports) Rec. (Water Sports) Env. (Habitat man.) Env. (Clean up) Env, (Habitat man.) Env. (Clean up) Env. (Clean up) Env. (Habitat man.) Env. (Clean 1 1 1 0.5 2(F) 4 0.5*2 0.5*2 0.5 1 1(F) 2 2 2 1 (F) 0.5(F) 0.5 249 Appendix Two: Analysis of the Mersey Basin Weekends (Bolton P T) Cronkshaw Fold Farme Study Centre Crosby Hall Educational Trust (Bishop Scl) Crow Wood Conservationist Fencing and planting Pond clean up and dipping Clean up Cycle Stockport Water quality survey Deeside Park Conservation Trust Dry Stone Walling Association Cheshire East Lancashire Cub Scouts Clean up of Shotwick brook Practice event at Hard Time Farm Clean up local environment East Manchester Community Boat Project Eddisbury Artists (Frodsham W C Group) Elton Sailing Club Clean up and build access point Art exhibition Formby Residents (Alt 2000) Friends of Blackleach Clean up and plating Improve access and clean up Planting wild flowers Friends of Court Hey Park Friends of Cronkshaw Fold Friends of Dean Wood Clean up reservoir Water power boat demonstration Footpath improvement up) Env. (Physical) 2(F) Env. (Clean up) Env. (Clean up) Env. (Water Test) Env. (Clean up) Rec. (Event) 0.5(F) 4(F) 1 1(F) 1 Env. (Clean up) Env. (Physical) 1 2 2(F) Rec. (Event) Env. (Clean up) Env. (Multiple) Env. (Physical) 0.5*3 1 0.5 1(F) Env. (Habitat man.) Rec. (Event) Env. (Physical) 1(F) 1(F) 1(F) 250 Appendix Two: Analysis of the Mersey Basin Weekends Friends of Happy Valley Planting Friends of Happy Valley Friends of Healey Dell Variety of environmental tasks Clean up and BBQ Friends of Owley Wood Friends of Owley Wood Physical works Planting wild flowers Friends of Parrswood (Parrswood R Trust) Friends of Prestwich Forest Park (BTCV) Friends of Prestwich Forest Park (BTCV) Friends of the Valley Fair and open day Friends of Woolston Park (Warrington R.) Friends of Woolston Park (Warrington R.) Frodsham Wildlife Conservation Group Frodsham Wildlife Conservation Group Gower Hey Wood Conservation Group Gower Hey Wood Conservation Group History study Tree Planting Clean up Oaken stream clean up Reed harvest Art exhibition (Eddisbury Art., 99) Walk (Frodsham Town Council) Stream clean up Autumn clean up Env. (Habitat man.) Multiple Multiple (Clean up) Env. (Physical) Env. (Habitat man.) Rec. (Event) Env. (Habitat man.) Env. (Clean up) Env. (Clean up) Rec. (Event) 2(F) 2(F) 1 1 2 1 0.5 0.5 0.5 2 0.5(F) Env. (Habitat man.) Rec. (Event) 0.5 1 Rec. (Walk) Env. (Clean up) Env. (Clean up) 1 0.5*3 0.5*2 1 1 251 Appendix Two: Analysis of the Mersey Basin Weekends Gower Hey Wood Conservation Group Granby Toxteth Activity Club Enhancing flood damaged area Building garden Gypsy Brook Tenants & Residents Association Halton &Warrington Midweek Group Hayfield Civic Trust (Derbyshire Ser.) Heaton Park Wardens Clean up Heaton Park Wardens High Peak RSPB Members Group Hinsford Town Junior Football Club Hollingworth Lake Wardens Fun Fishing Session Bird Watch (Stockport YOC, RSPB) Canal trip (Inland W. Association) Environment work (Rochdale PTV) Seed collection Hollins Conservation Group Huddersfield Canal Society Ltd Inland Waterways Association Inland Waterways Association Inland Waterways Association (5 joint)* Leigh and Lowton Sailing Club Improve local habitat (BTCV) Clean up Clean up Dell area Canal restoration work Canal trip (Hinsford Football Club) Clean up canal Clean up canal Sailing race for the Env. (Habitat man.) Env. (Habitat man.) Env. (Clane up) Env. (Habitat man.) Env. (Clean up) Env. (Clean up) Rec. (Angling) Rec. (Event) 1(F) 2 1 0.5 0.5(F) 1 1 0.33 Rec. (Event) 0.5 Multiple 0.5 Env. (Habitat man.) Env. (Physical) Rec. (Event) Env. (Clean up) Env. (Clean up) Rec. (Water 1 1 2(F) 1(F) 0.5 1(F) 0.2 1 252 Appendix Two: Analysis of the Mersey Basin Weekends Lion Salt Works Trust (Weaver RVI) Littleborough Action Group Littleborough Civic Trust (Groundwork) Littleborough Civic Trust Liverpool Sailing Club Lomeshaye Marsh Project (N &C College) Lomeshaye Marsh Project (N &C College) Manchester IWA (5 joint)* Manchester IWA (Worsely Cruising Club) Manchester Nation Trust Volunteers Manchester Nation Trust Volunteers Manchester Nation Trust Volunteers Manchester Prince’s Trust Volunteers Manchester, Bolton and Bury Canal Society disabled Historical evening Sprots) Rec. (Event) A range of environment projects Repair of steps and walkpath (F) Cleaning and planting Env. (Multiple) 3(F) Env. (Physical) 0.5*4 Env. (Habitat man.) Clean up of club area Env. (Clean up) Clean up Env. (Clean up) Wetland management Env. (Habitat man.) Clean up canal Env. (Clean up) Clean up canal and towpath Env. (Clean up) Restoring nature area Env. (Habitat man.) Erosion control, bridge Env. (Physical) rebuilding Pond reclamation work Env. (Habitat man.) Access (Man. Leisure Env. (Physical) Service) Guided walking event Rec. (Walk) 1 1 3 1(F) 0.5*3 0.5 0.2 0.5*2 0.5(F) 1(F) 1(F) 0.5*2 1 1 253 Appendix Two: Analysis of the Mersey Basin Weekends Matthew Moss Youth & Community Group Merseyside Cub Scouts Fun day event at canalside Rec. (Event) Clean up Milnrow and Newhey Riverwatch Milnrow and Newhey Riverwatch Milnrow and Newhey Riverwatch Mill Hill St Peter’s Scouts Social event Env. (Clean up) Rec. (Event) 1 Walk along Beal Rec. (Walk) 1 Clean up the river Beal Env. (Clean up) Env. (Clean up) Rec. (Event) Rec. (Walk) Moore Nature Reserve (BTCV) Moore Nature Reserve Naden Valley Conservation Group North West Ecological Trust North West Ecological Trust North West Ecological Trust Oakwood High Youth Club Offerton Community Council Offerton Community Council Oldham & District RSPB Members Group Clean up at Mill Hill Bridge Street Learning craft skill Walk (Warrington Ranger Service) Clean up Env. (Clean up) Access improvement Env. (Physical) Construction of a dam Env. (Physical) Planting water plants Env. (Habitat man.) Sailing or canoeing for the Rec. (Water disabled Sports) Clean up stream and garden Env. (Clean up) Clean up and rebuild wall Muliple. (Clean up) Bird Watching Rec. (Event) 1 1 1 1 0.5*3 0.5 1 1 1(F) 1 2(F) 1 1(F) 1(F) 1 1 1(F) 1 1 254 Appendix Two: Analysis of the Mersey Basin Weekends Oughtrington Community Association Parrswood RuralTrust (Friend of Parrswood) Peak National Park & Hayfield Civic Trust Peak National Park & Hayfield Civic Trust Pendle Civic Trust Planting and clean up Fair and open day Env. (Habitat man.) Rec. (Event) Env. (Clean up) Env. (Clean up) Env. (Clean up) Poulton Parish Council Habitat (Warrington Angler Env. (Habitat Ass) (F) man.) Prince Albert Angling Clean up (Macclesfield Env. (Clean Association Ranger) up) Queen’s Park Restoration Group Creation of wetlands Env. (Habitat man.) Queen’s Park Restoration Group Group exhibition and talk Edu. (Public) Queen’s Park Restoration Group Pond Clearance and BBQ Multiple (Clean up) Ramblers’ Association (Darwen Walk along Darwen Rec. (Walk) RVI) Rochdale & Bury RSPB Bird watching Rec. (Event) Members Group Rochdale Canal Society Walk Rec. (Walk) Rochdale Prince’s Trust Environment work Multiple Volunteer (Hollingworth) Rossendale ETF Team Clean pond Env. (Clean (Groundwork Ross.) up) Saddleworth Conservation Clean up Env. (Clean 1(F) 0.5 Clean up (Joint Derbyshire Service) Clean up (Joint Derbyshire Service) Clean up 0.5(F) 0.5 1 0.5*2 0.5 2 1 1(F) 0.5 2 1 0.5 0.5(F) 1 255 Appendix Two: Analysis of the Mersey Basin Weekends Action Group Sankey Canal Restoration Society Sankey Canal Restoration Society Sankey Volleyball Club (Sankey Now) Sefton Conservation Volunteers Shaw & Crompton Environment Group Shaw & Crompton Environment Group Stacksteads Riverside Park Group Stockport Heritage Trust Stockport & District Anglers Federation Stockport RSPB Members Group Stockport YOC Group Squares Tenants and Residents Association Tameside Princes Trust Volunteers The Inland Waterways Protection Society The Inland Waterways Mulitple (St. Helens Ran. SankeyN) Canal clean up (St. Helens Ranger) Volleyball tournament Habitate creation Habitat (Beal Valley Partnership) Clean up of Fullwood (Groundwork) Clean up of the river Irwell Heritage walking Angling competition up) Multiple 0.33 Env. (Clean up) Rec. (Event) 0.5(F) 0.5(F) 0.5(F) Env. (Habitat man.) Env. (Habitat man.) Env. (Clean up) Env. (Clean up) Rec. (Walk) Rec. (Angling) 2 0.5 1(F) 0.5 0.5 1 1(F) 1 Bird Watch (High Peak, Stoc. YOC) Bird Watch (High Peak, Stoc RSPB) Path and bridge improvement Environmental works Rec. (Evnet) 0.33 Rec. (Event) 0.33 Multiple 1 Projects being undertaken, clean up Repaint of bridge 59 Env. (Clean up) Multiple 1(F) Env. (Physical) 1 2 1(F) 256 Appendix Two: Analysis of the Mersey Basin Weekends Protection Society The Inland Waterways Protection Society The Inland Waterways Protection Society The Loamy Wood Project The National Trust (Manchester N T) The Norton Priory Museum Trust Todmorden Angling Society Town Hill Community Trust Trafford Ecology Park Voluntary Group Wardens & Friends of Healey Dell Warrington Anglers Association Walk and tour (Physical) Rec. (Walk) Walk and bridge inspection Multiple 2 Clean up 1 Family learn event Env. (Clean up) Env. (Habitat man.) Edu. (Public) Junior open match Environmental fun day Guided walk Rec. (Angling) Rec. (Event) Rec. (Walk) 1(F) Clean up and BBQ Multiple 1(F) Restoring nature area Habitat (Poulton Parish Council) (F) Warrington Anglers Association Angling tip Warrington Anglers Association Fishing competition Waterside Community Project Clean up, water test, access Waterway Recovery Group Towpath improvement Whaley Bridge Amenity Society Walk (Blackbrook C Society in 97) Whaley Bridge Amenity Society Clean up the river Goyt Canal Basin Wheelton Boat Club Clean up of canal Env. (Habitat man.) Rec. (Event) Rec. (Event) Multiple Env. (Other) Rec. (Walk) Env. (Clean up) Env. (Clean up) 1(F) 1 0.5(F) 1(F) 1 1(F) 0.5*2 1 1 2 2(F) 1 2(F) 0.5*3 1(F) 1 1(F) 1(F) 1(F) 1(F) 257 Appendix Two: Analysis of the Mersey Basin Weekends Whitewell Bottom Junior Youth Club Whitewell Bottom Junior Youth Club Wigan RSPB Members Group Wildfowl and Wetland Trust Winsford Anglers Clean up Whitewell Brook Winsford Youth Forum Canoeing for leaning difficulties Pondlife (Avanley Conser. Society) Woodwork demonstration Walk on RiVa 2005 area Wirral & Cheshire Badger Group Wirral Countryside Volunteers Wirral Footpath & Open Spaces Preservations Society Worsely Cruising Club (Manchester IWA) Worsely Cruising Club Clearing pathway to create a path Bird Watching Guided walk Clean up the river Weaver Env. (Clean up) Env. (Physical) Rec. (Event) Rec. (Walk) Env. (Clean up) Rec. (Water Sports) Edu. (Public) Rec. (Event) Rec. (Walk) 1(F) 1(F) 2 2 1 1(F) 1(F) 1 0.5 2(F) 1 Clean up canal and towpath Env. (Clean 0.5*2 up) Clean up and family party Multiple 2 night (Clean up) Wycoller Country Park Family event, pond dipping Edu. (Public) 1 * ‘5 joints’- a joint event of Manchester IWA, Atherton Environmental Projects, Clear Glaze RVI, Manchester Ship Canal Co, and Lorez Canal Services. 258 Appendix Two: Analysis of the Mersey Basin Weekends Participations to the Mersey Basin Weekends: Schools Organisation Description of Activities Acresfield Primary School Clean up and enhancing nature area Asmall Primary School Creating wildlife garden Category 1992 1993 1994 1995 1996 1997 1998 1999 Env. (Habitat 1 2(F) man.) Env. (Habitat 1(F) man.) Env. (Clean up) 0.5(F) Bishop Martin School (Crosby H Trust) Doveholes Primary School Pond clean up and dipping Fallibroome High School (Macc Rang) Fallibroome High School Grappenhall School Clean up, pond dipping Green School Network Hollin Primary School (Grwk R, O, T) Holland Moor School Clean up school and college Pond nature study Env. (Clean up) Env. (Habitat man.) Env. (Clean up) Edu. (School) Tree planting in school ground Science projects Env. (Habitat man.) Edu. (School) Riverside studies Edu. (School) 1 Water Testing Env. (Water Test) Env. (Clean up) 1 Horns Mile School Environment Group Manchester Metropolitan University Manchester Metropolitan University Moorhead High School Nelson & Colne College Planting and collecting seeds Clean up school pond Pond management Clean up of the river and stream Clean up Env. (Habitat man.) Multiple Env. (Clean up) 1 1 0.5 1 1(F) 2(F) 1 0.5 1 1 1 1(F) 1 1 0.5*3 259 Appendix Two: Analysis of the Mersey Basin Weekends (Lomeshaye P) Nelson & Colne College Wetland management (Lomeshaye P) North Manchester Schools Clean up and tree planting Forum Ouder Hill Community School Creating beach area and planting Oughtrington Primary School Walk, clean up, planting Our Lady Queen of Peace Tree planting in school School grounds Penkford School (Sankey Bulb planting at school Now) garden St. Anne’s R.C. Primary Clean up School St. Michael’s Primary School Improving nature area West End Plant a Life West End Plant a Life Building dipping platform Planting at school pond Taxal & Fernilee Primary School Clean up and enlarging a pond Env. (Habitat man.) Env. (Habitat man.) Env. (Habitat man.) Multiple Env. (Habitat man.) Env. (Habitat man.) Env. (Clean up) Env. (Habitat man.) Env. (Physical) Env. (Habitat man.) Env. (Habitat man.) 0.5 1(F) 1(F) 1(F) 1 0.5 1 2(F) 1(F) 1(F) 1 260 Appendix Two: Analysis of the Mersey Basin Weekends Participations to the Mersey Basin Weekends: Key Partners of the Mersey Basin Campaign Organisation Description of Category 1992 1993 1994 1995 1996 1997 Activities Alt 2000 (Formby Residents) Clean up and planting Env. (Multiple) 0.5 Alt 2000 Clean up and fun day Multiple 1 Beal Valley Partnership Clean up wetland and Env. (Habitat planting man.) Beal Valley Partnership (Shaw Clean up and habitat Env. (Habitat … Group) management man.) Blackburn & Darwen Borough Multiple (Grwk B, Darwen Env. (Multiple) 0.33 Council RVI) Bollin Valley Partnership Walk Rec. (Walk) Bollin Valley Partnership Clean up the river bank Env. (Clean up) British Trust Conservation Improve access Env. (Physical) 1(F) Volunteers British Trust Conservation Clean up Env. (Clean up) Volunteers British Trust Conservation Mass task for local group Multiple Volunteers British Trust Conservation Consultation meeting and Multiple (Other) Volunteers clean up BTCV (Moore Nature Reserve) Leaning craft skill Rec. (Event) 05.*3 BTCV (Friends of Prestwich Tree planting Env. (Habitat 0.5 Forest Park) man.) BTCV (Friends of Prestwich Clean up Env. (Clean up) Forest Park) BTCV (Halton & Warrington Improve local habitat Env. (Habitat Midweek Gp) man.) British Waterway Walking around canal Rec. (Walk) 1 1998 1999 1 1 0.5 1 1 1(F) 1(F) 1(F) 2(F) 0.5 0.5 1 1 261 Appendix Two: Analysis of the Mersey Basin Weekends Canal Partnership Canal Partnership Cheshire Wildlife Trust Clean up canalside Fishing competition and walk Erecting owl boxes Cheshire Wildlife Trust (Weaver RVI) Cheshire Wildlife Trust Clean up of Valley Brook Clear Glaze Partnership Clean up of Westleigh brook Clean up canal Clear Glaze Partnership (5 joints)* Clear Glaze Partnership (Groundwork) Darwen RVI (NWW) Darwen RVI (Grwk Blackburn, B&D Council) Darwen RVI Darwen RVI Darwen RVI (Ramblers’ Association) Day RVI Groundwork (Littleborough Civic Trust) Groundwork (Clear Glaze Partnership) Water testing at Tameside Env. (Clean up) Rec. (Multiple) 1 1 Env. (Habitat man.) Env. (Clean up) 1(F) 0.5 Env. (Water Test) Env. (Clean up) 1(F) Env. (Clean up) 0.2 Community events Rec. (Event) Open day of WWTW Clean up and practical works Clean up the river and bank Sculpture workshops Walk along Darwen Edu. (Public) Env. (Multiple) Clean up of Bryning Brook Repair of steps and walkpath (F, 95) Community events Env. (Clean up) 1 0.5 0.5 0.33 Env. (Clean up) 1 Other Rec. (Walk) 1 Env. (Physical) Rec. (Event) 1 1 0.5 1 0.5*4 0.5 262 Appendix Two: Analysis of the Mersey Basin Weekends Groundwork Blackburn (D RVI, B&D Coil.) Groundwork Macclesfield & Vale Royal Groundwork Macclesfield & Vale Royal Groundwork Macclesfield & Vale Royal Groundwork R, O, T (Hollin School) Groundwork R, O, T (S & C Env. Group) Groundwork Rochdale, Oldham & Tameside Groundwork Rochdale, Oldham & Tameside Groundwork Rochdale, Oldham & Tameside Groundwork Rochdale, Oldham & Tameside Groundwork Rochdale, Oldham & Tameside Groundwork Rochdale, Oldham & Tameside Groundwork Rossendale (Bacup DEA) Groundwork Rossendale Groundwork Rossendale (Ross. ETF Team) Clean up and practical works Green Health Check on businesses Clean up with businesses Env. (Multiple) 0.33 Other 1 Env. (Clean up) 1(F) Canoeing on the canal Pond nature study Rec. (Water Sports) Edu. (School) Clean up Fullwood Env. (Clean up) Pond Clean up & planting Launch of newsletter Env. (Habitat man.) Other Clean up of the river Env. (Clean up) Physical development Env. (Physical) 1 Wetland habitat, footpath improve Pond Dipping 1 Clean up, planting Env. (Habitat Man.) Env. (Water Test) Env. (Clean up) Opening of picnic site Clean up of pond Env. (Physical) Env. (Clean up) 1(F) 0.5 0.5 1 1 1(F) 1 1(F) 1(F) 0.5 1 0.5(F) 263 Appendix Two: Analysis of the Mersey Basin Weekends Groundwork Salford & Trafford Groundwork Salford & Trafford Groundwork St. Helens, Knowsley, Sefton Groundwork Tameside Groundwork Wigan Groundwork Wirral (RiVa 2005) Manchester Ship Canal Co. (5 joints)* Medlock/Tame RVI Mersey Basin Business Foundation Mersey Strategy Mersey Valley Partnership (E M Energy) North West Water (Darwen RVI) North West Water (Wigan Ranger Service) North West Water North West Water REEL Riva 2005 Riva 2005 RVI (Groundwork Wirral) Riva 2005 RVI Clean up, Walkway (Salford CC) Development lake and pond Planting wildflowers Path improvement Clean up Beech Hill Gateway improvement, planting Clean up canal Watery fun with schools Variety environmental tasks Launch of action programme Enhancing the nature trail area Open day of WWTW Walk and open day of WWTW River clean up Open day of WWTW Guided walk Clean up Gateway improvement, planting Waterside fun day Env. (Multiple) 0.5 Env. (Habitat man.) Env. (Habitat men.) Env. (Physical) Env. (Clean up) Env. (Multiple) 1(F) 2 1(F) 1 0.5 Env. (Clean up) Edu. (School) Multiple 0.2 1 Other Env. (Habitat man.) Edu. (Public) Mulitple Env. (Clean up) Edu. (Public) Rec. (Walk) Env. (Clean up) Env.(Multiple) Mulitple 1 1 1 1 0.5*2 0.5 0.5 0.5 1 6 2 1 1 0.5 1 264 Appendix Two: Analysis of the Mersey Basin Weekends RiVa 2005 RVI Salford City Council Sankey Now (St Helens Ranger, SCARS) Sankey Now (Sankey Volleyball Club, 97) Sankey Now Sankey Now (Penkford School) The Environment Agency Upper Weaver RVI Weaver RVI Weaver RVI (Lion Salt Works Trust) Weaver RVI (Cheshire Countryside Service) Weaver RVI (Cheshire Wildlife Trust) River poetry competition Clean up, walkway (Salford GW) Pond, picnic area Rec. (Event) Env. (Multiple) Multiple 0.33 Volleyball tournament Rec. (Event) 0.5 Wildlife Watching Bulb planting at school ground Tree planting Rec. (Event) Env. (Habitat man.) Env. (Habitat man.) Env. (Clean up) Clean up of Leoghton Brook Guided walk Historical evening Producing environmental sculptures Clean up of Valley Brook Rec. (Walk) Rec. (Event) 1 0.5 1 1 0.5 1 1 1 0.5 Other 0.5*2 Env. (Clean up) 0.5 265 Appendix Two: Analysis of the Mersey Basin Weekends Participations to the Mersey Basin Weekends: Ranger Services Organisation Description of Category Activities Blackburn Borough Council Clean up at Witton Env. (Clean up) Service Country Park Cheshire Countryside Management Migration watch and Rec. (Event) Service record Cheshire Countryside Management Producing environment Other Service sculptures (WeaverRVI) Cheshire Countryside Management Walk Rec. (Walk) Service Croal Irwell Valley Countryside Ravenden Brook clean up Env. (Clean up) Services Croal Irwell Valley Countryside Walk along the Irwell Rec. (Walk) Services Derbyshire Countryside Service Clean up river Sett Env. (Clean up) Derbyshire Countryside Service Clean up Env. (Clean up) (Hayfield CT) Derbyshire Countryside Service Clean rubbish from the Env. (Clean up) (Peak N. Park) river Derbyshire Countryside Service Clean rubbish from the Env. (Clean up) (Peak N. Park) river Lancashire Countryside Service Pond dipping Edu. (Public) Liverpool Ranger Service Talk on otter Edu. (Public) Liverpool Ranger Service Casting competition Rec. (Event) Macclesfield Ranger Service Clean up and pond Multiple (Fallibroome Sch) dipping Macclesfield Ranger Service Pond work at Rectory Env. (Habitat Fields man.) 1992 1993 1994 1995 1996 1997 1998 1999 1 1 0.5*2 1 1 1(F) 1 1(F) 0.5(F) 0.5(F) 0.5 4(F) 1 2 1 0.5 1 266 Appendix Two: Analysis of the Mersey Basin Weekends Macclesfield Ranger Service (Prince A A Ass.) Manchester Leisure Services (Man. P Trust) Mersey Valley Countryside Warden Service Mersey Valley Countryside Warden Service Mersey Valley Countryside Warden Service Oldham Countryside Service Voluntary Rangers Peak National Park Ranger Service Rochdale Countryside Warden Service Salford Countryside Ranger Service Sefton Coast and Countryside Management Service Sefton Coast and Countryside Management Service Sefton Coast and Countryside Management Service Sholver Rangers Foundation Smithills Countryside Warden Service St. Helens Ranger Service (SankeyNow, SCARS) St. Helens Ranger Service St. Helens Ranger Service Clean up (PA Angling Associat.) Access Evn. (Clean up) Access improvement Env. (Physical) Pond management Env. (Habitat man.) Rec. (Walk) 1 Env. (Clean up) 1(F) 1(F) 1(F) 1(F) 1(F) Guided walk around Chorton Clean up of the Medlock Clean up Pond Management 0.5 Env. (Physical) 0.5*2 1 1(F) Woodland walk Canal safari Env. (Clean up) Multiple (Clean up) Rec. (Walk) Rec. (Event) Tour of pumping station Rec. (Event) 1 Pond dipping Edu. (Public) 1 Access improvement Clean up Ravenden Env. (Physical) Env. (Clean up) Pond, picnic area Multiple 0.33 Evening talk Canal clean up (SCARS) Rec. (Event) Env. (Clean up) 1 0.5(F) 0.5(F) 0.5(F) 1 1 1 2 2 1 1 267 Appendix Two: Analysis of the Mersey Basin Weekends Stockport Urban & Countryside Service Tameside Countryside Warden Service Warrington Borough Council Ranger Service Warrington Borough Council Ranger Service Warrington Borough Council Ranger Service Warrington Borough Council Ranger Service Warrington Borough Council Ranger Service Warrington Borough Council Ranger Service Warrington Borough Council Ranger Service Warrington Borough Council Ranger Service West Lancashire Countryside Ranger Service West Lancashire Countryside Ranger Service West Lancashire Countryside Ranger Service Wigan MBC Countryside Ranger Service Wigan MBC Countryside Ranger Clean up of Etherow Env. (Clean up) 1(F) Watery event, family fun fair Walk Rec. (Event) 1 Rec. (Walk) 1 History study (Fri. Woolstom) Walk (Moore Nature R Wardens) Build a willow seats Rec. (Event) 0.5(F) Rec. (Walk) 0.5 Env. (Physical) 2 Reed harvest (Friend Woolston) Crunching competition Env. (Habitat man.) Rec. (Event) 0.5 Woodland discovery day Rec. (Event) 1 1 Walk (World Wide Fund, 1999) Art workshop using recycled Pond Habitat improvement Children’s batty workshop Walk and open day of NWW Walking event Rec. (Walk) 1 0.5 Rec. (Event) 1 1 Env. (Habitat man.) Rec. (Event) 1 Multiple 0.5 Rec. (Walk) 1 1 0.5 1 268 Appendix Two: Analysis of the Mersey Basin Weekends Service Wirral Ranger Service Wirral Ranger Service River dipping, walk, display Bird watch Multiple (Event) Rec. (Event) 2 1 Participations to the Mersey Basin Weekends: Others Organisation ACRE Recycling City Environment Centre Congleton Town Council Edison Mission Energy (Mersey Valley P.) Frodsham Town Council Frodsham Town Council (F W C Group) Hollingworth Lake Country Park Lorenz Canal Service (5 joint)* New Mills Heritage and Information Centre New Mill Urban Study Centre Pure Adventure Salford Quays Heritage Centre Description of Activities Clean up of River Irk Pond Dipping Planting 4,500 wild flower bulbs Enhancing the nature trail area Tree dressing (Cheshire Landscape T) Walk (Frodsham Wildlife Conserv.) Talk about canals Clean up canal Walks around the heritage centre Build safe platform and water test Problem solving at water’s edge Guided Tour on Environment Improve Category 1992 1993 1994 1995 1996 1997 1998 Env. (Clean up) 1 1 1 Edu. (Public) Env. (Habitat man.) Env. (Habitat man.) Env. (Habitat 0.5(F) man.) Rec. (Walk) 1999 1 2(F) 1 Edu. (Public) Env. (Clean up) Rec. (Walk) 1 Multiple 0.5*2 0.5*2 0.2 2 3(F) Env. (Others) 1(F) Rec. (Walk) 2 (F) 269 Appendix Two: Analysis of the Mersey Basin Weekends The Boat Museum, Ellesmere Port Vale Royal Environmental Network Visions Community Design Water Adventure Centre, Droysden Worldwide Fund for Nature Worldwide Fund (Warrington Ranger) Fun fair for children Rec. (Event) 2 Public consultation of document Open day in Castlefield Canoeing (School, woman) Other 1 WWF annual sponsored walk Walk to grab some sponsors Rec. (Event) Rec. (Water Sports) Rec. (Walk) Rec. (Walk) 1(F) 1(F) 2(F) 1(F) 4(F) 2 0.5 270 Appendix Three: Publications Appendix Three: Publications 271