The 1818 Society CONTINUING CARE RETIREMENT COMMUNITIES (CCRCs) AN OVERVIEW OF FIVE CCRCs IN THE WASHINGTON DC AREA PREPARED FOR THE USE OF WORLD BANK GROUP RETIREES September 2004 Prepared & Distributed by: The Retirement & Assisted Living Committee (RALC) The 1818 Society PO Box 27388 Washington DC 20038 Phone: 202 458 1956 Fax: 202 522 2417 Email: 1society@worldbank.org The 1818 Society: RALC-Committee – Continuing Care Retirement Communities, September 2004 CONTINUING CARE RETIREMENT COMMUNITIES (CCRCs) AN OVERVIEW OF FIVE CCRCs IN THE WASHINGTON DC AREA I. INTRODUCTION ....................................................................................................... 3 II. OVERVIEW OF THE 5 CCRCS ............................................................................. 5 III. IMPORTANT DEFINITIONS............................................................................... 9 1. CONTRACT TYPES .................................................................................................. 9 A. EXTENSIVE AGREEMENTS ................................................................................ 9 B. MODIFIED AGREEMENTS .................................................................................. 9 C. FEE-FOR-SERVICE AGREEMENTS .................................................................... 9 2. PAYMENT OPTIONS ............................................................................................... 9 A. ENTRY FEE AND MONTHLY FEE PAYMENTS ............................................. 10 B. MONTHLY FEE ONLY OR RENTAL PAYMENTS .......................................... 10 C. OWNERSHIP OR EQUITY PAYMENTS............................................................ 10 3. TYPES OF FEES AND REFUNDABILITY .......................................................... 10 A. ENTRY FEES ........................................................................................................ 10 B. MONTHLY FEES.................................................................................................. 11 4. OWNERSHIP OR EQUITY IN A CCRC: ............................................................ 12 IV. FINDINGS............................................................................................................... 13 ANNEXES ....................................................................................................................... 15 1. COLLINGTON ......................................................................................................... 15 2. HERON POINT ........................................................................................................ 19 3. INGLESIDE AT ROCK CREEK............................................................................ 23 4. MAPLEWOOD ......................................................................................................... 29 5. THE FOUNTAINS AT WASHINGTON HOUSE................................................. 33 6. BLANK QUESTIONNAIRE FOR CCRC ............................................................. 37 7. QUESTIONS TO SUPPLEMENT ANALYSIS OF CCRCs ................................ 41 8. CONTACTS AND ADDITIONAL INFORMATION FOR CCRCs ................... 42 This report has been prepared by Sandra Hadler for the Retirement & Assisted Living Committee of The 1818 Society 1 The 1818 Society: RALC-Committee – Continuing Care Retirement Communities, September 2004 GLOSSARY AAHSA………………American Association of Homes & Services for the Aging AARP………………...American Association of Retired Persons AL……………………Assisted Living CCAC………………..Continuing Care Accreditation Commission CCRC………………...Continuing Care Retirement Community IL……………………..Independent Living LTC…………………..Long-term Care Insurance NAIC…………………National Association of Insurance Commissioners NC……………………Nursing Care RALC…………………Retirement & Assisted Living Committee Disclaimer This report has been prepared for the exclusive, personal use of members of The 1818 Society. It is intended to assist in sharing information on Continuing Care Retirement Communities in the Washington DC area. The information contained in the Annexes on the facilities visited has been shared with each of the facilities. Neither they nor The 1818 Society bear responsibility for the information provided in the report. Information contained in this report is subject to change. 2 The 1818 Society: RALC-Committee – Continuing Care Retirement Communities, September 2004 AN OVERVIEW OF FIVE CCRCs IN THE WASHINGTON DC AREA I. INTRODUCTION The Retirement and Assisted Living Sub-Committee (RALC) of The 1818 Society was established in October 2003 to assist members with a factual assessment of phased living options during retirement. In April 2004 a well-attended panel discussion was held for members, with six Bank retirees presenting the decisions and processes they had undertaken to ensure their well-being and that of their families. One outcome of the panel was the realization that these decisions are extremely complex – emotionally, legally and financially – and that their early consideration is essential. It was also apparent that few of us knew much about the decisions or options involved in moving towards the allencompassing but costly Continuing Care Retirement Community (CCRC) path. A decision was made therefore to look more closely into the CCRC option and, in the process, to visit five communities in the Washington area. These were selected on the basis of the personal recommendation of The 1818 Society members, location (DC, Maryland and Virginia) to reflect the location of The 1818 members, and most importantly, the diverse options offered by the five CCRCs.1 The objective of the report is not to provide advice - only to provide a source of objective, factual information that the Committee hopes will be useful to members. The next step is for each of us, with our spouses and families, to take actions appropriate for our life style. Having completed this exercise, our main recommendations are: for all of us, early on, to visit some facilities and begin to think through the process. Most facilities take residents from age 60-65, but the average age on entry is closer to 75- 80 – by which time, we may not be able to enjoy fully what these communities have to offer; and, to consider carefully the health, financial, legal and estate implications for ourselves, our spouses and our families. Before reviewing the CCRCs, it is useful to note that the 2002 assumptions adopted by the Pension Fund for the Bank Group retirees put life expectancy for a male retiring at age 60 at 86.3 years and 90.5 for a female; the percentage expected to survive to age 100, was 10.1 percent for males and 19.9 percent for females. And, according to the National Association of Insurance Providers (NAIC) approximately 44% of people reaching age 65 are expected to need nursing care at least once in their lifetime and, of those needing nursing care, about 53% will stay for one year or more. The report briefly reviews the nature of CCRCs, summarizes the key features of the five CCRCs visited and provides some necessary detail on terminology. Our findings are 1 They are in no way presented as a representative sample, but rather as a diverse group known to our members. 3 The 1818 Society: RALC-Committee – Continuing Care Retirement Communities, September 2004 summarized in Section IV below. Annexes 1-5 present summaries of the CCRCs visited. Annex 6 provides a blank copy of the CCRC questionnaire we developed. Members visiting a CCRC may find the questionnaire useful for themselves, but we would also ask that, if you do visit an additional CCRC, please send us a copy of your completed questionnaire that we can add to our files. Annex 7 provides some additional questions for your consideration, and Annex 8 provides some useful additional institutional sources, contact names, websites and reading. Details on the CCRCs visited and some information on LTC insurance policies is on file in The 1818 Society offices. This report formed the basis for a Panel Discussion on the CCRC retirement living option, sponsored by the RALC Committee of The 1818 Society on September 14, 2004 in Washington DC. A Keynote speaker, Mr. Keesey Hayward of the Senior Hospitality International was invited together with Representatives from each of the five facilities. This event also provided an opportunity for members to discuss issues with representatives and obtain information. By virtue of the global nature of The 1818 Society’s constituent members, any information readers may have on international CCRCs or similar communities overseas would be welcome. In particular, the Committee would welcome hearing from any member who would be willing to talk at a future event about such communities outside of the USA. 4 The 1818 Society: RALC-Committee – Continuing Care Retirement Communities, September 2004 II. OVERVIEW OF THE 5 CCRCS The five CCRCs selected are: Collington – semi-rural setting in Prince George’s county, but on Metro line; nonprofit. Heron Point – rural setting on Eastern Shore along the banks of the Chester River; non-profit. Ingleside at Rock Creek – on edge of Rock Creek Park in DC; non-profit. Maplewood – wooded setting within Beltway on Old Georgetown Road; cooperative. The Fountains at Washington House – in suburbs of Alexandria; for profit. The Summary Table, which follows page 6, provides a summary of important features for a prospective resident of the five facilities. The communities visited cover a wide range of characteristics: locations are urban, rural or suburban; non-profit and for-profit; full ‘lifecare’, modified and fee-for-service; non-refundable, rented or equity ownership; housing offered ranges from studios to 3-bedroom, 2-car garage cottages – and the smallest and the largest are invariably the units in greatest demand. All five CCRCs visited provide a full range of health care and two have significant ‘memory care’ facilities – the latter appears to be the fastest growing segment of the industry. All facilities provide a wide-range of amenities, but also appear to aim at a particular market segment of the elder population: one community, that we did not review, provides champagne at 4 o’clock – daily. Many CCRCs are affiliated with a particular church, but accept residents of all creeds. The CCRCs visited are in the Washington DC area, and as such may be more expensive than communities elsewhere in the USA. Stepping back, what is a CCRC? Many older adults find a campus-type retirement community that offers several levels of care and services very attractive. A CCRC is one type of community that offers a continuum of care: part housing complex, part activity center and part health care system. It is not an ‘old folks’ home, a nursing home, a hospital or simply a complex for retirees, but rather a mixed-use community. It differs from other retirement options by the provision of a continuum of housing services and health care, located and administered on-site. The services are coordinated by a team of health professionals. A written agreement between the resident(s) and CCRC is signed and is intended to last the resident’s lifetime. Emphasis is placed on quality of services and lifestyle, and provides the benefit of remaining in a familiar, chosen location. From the Summary Table below it is quickly apparent that CCRCs are an expensive life option, and that cost and timing of entry will be major decisions in the selection process for 1818 Society members, over and above general healthcare and environment considerations. Information on past cost trends is difficult to obtain, but a comparison of current rates with those contained in recent issues of Retirement Living magazine suggests that trends in entry 5 The 1818 Society: RALC-Committee – Continuing Care Retirement Communities, September 2004 6 The 1818 Society: RALC-Committee – Continuing Care Retirement Communities, September 2004 fees in this area are more in line with real estate trends than with inflation indicators. Monthly fee increases appear to be averaging twice the leading inflation indicators. With Bank pensions increasing in recent years at 1.5% pa, retirement options that are feasible financially now, may not be 10 or 20 years down the road, when movement into a subsequent phase of living, including CCRCs, becomes a pressing concern. Entry and monthly fees may be tax deductible, depending on the extent of facility operating costs that are medical expenses (See Section III). Beyond financial considerations, however, it is important to realize that individual CCRCs defy comparison. The deciding factor for a member will be inevitably the chemistry between a facility and the individual, within their feasible financial envelope at that time, while remembering that this is a highly competitive industry, whether a facility is for profit or non-profit. Although this exercise considers five CCRCs, within the greater Washington DC area there are some 50 CCRCs, in addition to similar numbers of ‘active adult’ communities, independent communities, and various types of assisted living and nursing care communities from which to make a choice. Across the United States, CCRCs alone can be classified by some 30 different types of retirement needs. Besides active-adult CCRCs, such as those with golfing or waterfront locations, there are more than 20 care categories to choose from, including acute-care (hospital-like) places and behavioral/psychiatric communities. Major groupings are under the headings of Active Retirement, Extended Care, Golf Communities, RV Lifestyles and Rental Communities. Increasingly, CCRCtype communities are being established internationally, and particularly in Canada, Mexico and the United Kingdom. To help in decision-making, two organizations provide ‘seals of approval’ of CCRCs – The Continuing Care Accreditation Commission (CCAC) and the Senior Hospitality Institute. CCAC is an accreditation that goes above and beyond Government financial and health regulations for CCRCs. It is costly (approximately $10,000 pa) and once obtained lasts for 5 years. For a relatively small facility, this appears to be an important ‘seal of approval’. Non-profits with a strong reputation (for example, Maplewood) do not feel it is necessary, and larger for-profits apparently believe that their standards and reputation are sufficient. Since 1995, the Senior Hospitality Intstitute has been helping Seniors identify outstanding communities for active retirement living – known as ‘Retirement Resorts’. It does for the senior hospitality industry what other organizations do for hotels and restaurants with 5-diamond and 5-star rating systems. To qualify as a Retirement Resort, communities must have exceptional facilities and staff, and must offer a wide variety of recreational, educational, cultural, spiritual and social opportunities in addition to quality healthcare services. Each community is evaluated yearly through an on-site visit and resident interviews. With thousands of retirement communities worldwide vying for clients - and their money learning about them and choosing among them is an overwhelming task. The knowledge gap is being filled by websites that categorize and rate retirement communities on the basis of client needs or interests. Several of these are listed in Annex 8. Most of the websites offer a brief description of a community and the types of services available, with a click-on link to the company's site. Seniors who have no computer access at home or among friends 7 The 1818 Society: RALC-Committee – Continuing Care Retirement Communities, September 2004 can ask the local library for online assistance. Reference librarians will often help to download and print information. Additionally, to help in the selection process there are now numerous consulting services that for a fee will assist in the selection process by matching finances and location by state or country. A few of these are included in Annex 8. However, before proceeding further, it is important to understand key terminology in order to be able to assess a facility. Section III below provides a summary of key concepts and their definition. This Section might best be read before or in conjunction with the Summary Table that follows page 6. 8 The 1818 Society: RALC-Committee – Continuing Care Retirement Communities, September 2004 III. IMPORTANT DEFINITIONS 1. CONTRACT TYPES A. EXTENSIVE AGREEMENTS An extensive agreement (lifecare) includes housing, residential services, amenities and unlimited, specific health-related services in Assisted Living (AL) and Nursing Care (NC), with little or no substantial increase in periodic (monthly) payments, except for normal operating costs and inflation adjustments. Extensive agreements provide for the prepayment of medical expenses, similar to an insurance arrangement, and are sometimes known as ‘lifecare’ agreements. While an extensive agreement generally requires a higher monthly fee than other types of agreements in the early years of residence in the CCRC, it allows you to plan for future, unexpected health care expenditures with a steady stream of monthly fee payments. In essence, you pay for tomorrow’s medical expenditures with today’s dollar. It is important to note that the term ‘lifecare’ is used differently by different facilities. Facilities offering an extensive lifecare contract will likely require both a financial and medical examination prior to acceptance. B. MODIFIED AGREEMENTS A modified agreement includes housing, residential services, amenities, and a specific amount of long-term nursing care with no substantial increase in periodic (monthly) payments. For example, you may receive 30 days of long-term nursing care per year without increased charges. After that period, you pay the standard daily market rate, or you may pay a discounted daily rate for all nursing care. Some communities offering a modified contract increase the monthly payments when assisted living or nursing is required, but at a rate that is less than you would pay if you were not covered by a continuing care resident agreement. C. FEE-FOR-SERVICE AGREEMENTS A fee-for-service agreement includes housing, residential services and amenities for the fees stated in your agreement. Health related services, including long-term nursing care and assisted living services are paid for at market rates as they are used. Under a fee-forservice agreement, you usually enjoy lower monthly fees in the early years of your residence in a cottage or apartment but in turn must accept the risk of paying for care later, should you need to transfer to a higher level of care. This option may be attractive if a LTC policy is in effect to cover these expenses. In essence, you pay for tomorrow’s medical expenditures at tomorrow’s costs. It is also relevant to note that approximately 23% of the US population that turned 65 in 2000 is likely to spend one year or more in AL or NC. 2. PAYMENT OPTIONS Continuing care agreements also differ in how you pay for the care. In the past, most CCRCs offered one fee arrangement, but today's residents are often offered a choice. There are advantages and disadvantages to each, depending on your financial situation. The three 9 The 1818 Society: RALC-Committee – Continuing Care Retirement Communities, September 2004 general types of payment options are entry fee and monthly fee; monthly fee only or rental; and ownership or equity (condominium, cooperative or membership). A. ENTRY FEE AND MONTHLY FEE PAYMENTS The one-time, up-front entry fee is combined with monthly fees to cover the living unit, services, and care items specified in your resident agreement. This is the most common type of fee arrangement offered by not-for-profit CCRCs. The entry fee may or may not be refundable: if it is refundable, it may be only partially refundable. The entry fee may also be partially tax deductible; monthly fees are generally partially deductible. However, the extent of tax deductibility appears to be institution specific – varying on the extent of operating costs that are a medical cost - and needs to be clarified with the CCRC being considered2. B. MONTHLY FEE ONLY OR RENTAL PAYMENTS In some CCRCs, there is no up-front entry fee (or an option for rental). In this option, the costs of your living unit, services and care are covered solely by your monthly fee. For comparable living units, a “monthly fee only” option is likely to be considerably higher than the monthly fee paid under the “entry fee plus monthly fee” agreements described above3. C. OWNERSHIP OR EQUITY PAYMENTS (i.e. CONDOMINIUM, COOPERATIVE OR MEMBERSHIP) These types of CCRC agreements involve the actual purchase of real estate or membership. They are the least common type of agreement and their values are dependent on the trends in the general real estate market. Ownership agreements have most of the characteristics of property ownership found outside the CCRC industry, with the addition of entry eligibility requirements that affect resale. The service and health care package transactions are generally separate from the purchase transaction. 3. TYPES OF FEES AND REFUNDABILITY A. ENTRY FEES These are one-time, up-front fees you pay for the right to occupy an apartment, house, or other type of living unit. Entry fees may cover health care services that you pay for in advance. Entry fees vary, based on the type of living unit you choose, the refund option chosen and the extent of services and care your resident agreement stipulates. Entry fees that cover prepaid health care may be considered a medical expense by the IRS and therefore may be deductible to a degree in your year of occupancy. Ask the CCRC about this potential tax saving – the extent of the deduction is CCRC and individual specific. It is useful to determine what has been the increase in entry fees in the past 3-5 years. Some facilities will require a financial and health exam at time of application and subsequently, at time of entry. If you enter a community under development, the entry fee may sometimes be paid in installments during the development. These fees often are placed in escrow in a bank or other safe place until the community meets specific development goals, such as a 2 It must also be noted that the IRS has repeatedly stated that the deductibility of medical expenses is a question of fact specific to each resident. 3 For instance, the Fountains offers a monthly fee option. 10 The 1818 Society: RALC-Committee – Continuing Care Retirement Communities, September 2004 minimum number of living units reserved. There are four major refund options; these can be summarized as follows: Nonrefundable: After an adjustment period, such fees are not refundable, either to you if you decide to leave or to your estate. Refundable on a declining scale: The agreement will specify a period of time in which the entry fee may be refundable to you on a declining basis. For instance, if an entry fee is refundable and declines at the rate of one percent per month, then 94 percent of the entry fee would be refundable to you after six months. Specific refund circumstances are described in your agreement. Sometimes, a fixed amount is deducted before the declining rate is applied. Partially refundable: The agreement will specify the amount of refund available to you - for example, 50 percent or 75 percent - and the time period during which the refund will be available. Fully refundable: You may receive a refund of the entire entry fee. A fixed charge may be deducted before the refund is made. The agreement will state the period of time in which a refund may be granted. In some states, the law says you can cancel your agreement without penalty during what's called a "recission period," usually 7 to 30 days, and receive a full refund. Refund of the entry fee may be contingent upon a new resident taking your place. Your resident agreement should specify the conditions under which a refund is due. Refundable entry fees typically are significantly higher than non-refundable entry fees. Refund policies vary widely. It is important to check the exact refund arrangements of any CCRC you consider. Also, refundable entry fees may have tax implications. It should be noted that entry fees may not be refunded until the unit you vacated is occupied by a new resident, or it may be refunded immediately once your unit is vacated. CCRCs sometimes assess refund penalties, particularly for those who sign up for a CCRC under development. CCRCs count on serious commitments before they can build or finish projects. Withdrawal penalties are a way to ensure that a prospective resident seriously intends to move into the community. Also, penalties can be required by law or by lenders. However, such penalties are usually not applied if you are unable to enter the community because of an illness or another serious circumstance. B. MONTHLY FEES These cover housing and designated services and, depending on the form of contract and whether the resident is in IL, AL or NC, may also include health care services. Increases in monthly fees are based on increased operating expenses of the community and inflation. Fees can vary according to the type of unit occupied and the services and care promised in the resident agreement. Like entry fees, monthly fees may be considered a medical expense by the IRS and may be deductible to some degree. Check what has been the increase in fees in the past 3-5 years. 11 The 1818 Society: RALC-Committee – Continuing Care Retirement Communities, September 2004 4. OWNERSHIP OR EQUITY IN A CCRC: CONDOMINIUMS, COOPERATIVES OR MEMBERSHIPS Some CCRCs are set up to enable an individual to own their condominium, cooperative, or membership (similar to country club membership). The purchase process is similar to purchasing any other condominium, cooperative, or membership. However, the sale and resale usually are limited to those who meet the community's entrance eligibility criteria. Sometimes, the CCRC may share in the financial appreciation of the unit. An owner's association usually governs the residential services and health care. Real estate taxes are payable and generally included in the monthly fee. A firm specializing in the management of retirement facilities often is in charge of day-to-day management. For an additional fee, you may purchase service and health care packages. 12 The 1818 Society: RALC-Committee – Continuing Care Retirement Communities, September 2004 IV. FINDINGS The spectrum of facilities and services provided by CCRCs is extremely wide. Comparison of one with another is extremely difficult and, within a given financial envelope, individual chemistry is the critical issue in selecting a CCRC. The average age of entry varies widely but, and given the upfront costs, there is much to be said for making the move early and enjoying all the facilities, peace of mind and security that they provide. Perhaps the greatest concern is that of potential increases in costs – both of entry fees and monthly costs - over the span of our retirement years. With respect to entry fees, these appear to be rising quite significantly, often more in line with real estate trends. So, these too also need to be factored in when deciding whether to make a move now or in 5,10 or 20 years. For those CCRCs where the contract is in the form of equity ownership, entry fee increases appear steeper than in those that are a straight entry fee. Facilities undergoing renovation or expansion seem to face difficulty marketing to new residents and may offer temporarily significant discounts that can be attractive. Monthly cost increases appear to have been increasing at 3-4% annually in recent years – or more than double inflation; with an increasingly elderly population over the next 50 years and increasing difficulty of attracting CCRC employees, this rate of increase is not likely to diminish. Nationally, the average length of stay in a CCRC (including AL and NC) is approximately 6 years. Perhaps the most difficult decision is to decide whether to opt for an ‘extensive’, modified or fee-for-service. If an existing LTC insurance policy is in place, fee-for-service may be adequate. If not, if AL or NC is needed under modified or fee-for-service arrangements, market costs in the area are currently $4500-5500 and $6500-7500/per month/per person respectively. This could therefore more than double the monthly expenditures of a couple if one spouse needs such care. With both spouses in AL or NC, there may be a quadrupling. No attempt here has been made to review LTC insurance. However, ‘extensive’ CCRC contracts essentially are equivalent to LTC insurance, so the two should be considered in tandem. It is also useful to note that some LTC insurance has recently begun to cover AL for the first time. In summary: One rule of thumb that may be useful in assessing financial feasibility: – for an extensive contract, you need twice the entry fee in assets and at least twice the monthly fee in income to move into a facility; With an extensive contract you are buying tomorrow’s medical costs with today’s dollars; with fee-for-service, you are buying tomorrow’s medical costs with tomorrow’s dollars; Before deciding on a facility, go for the weekend, stay overnight – or at least stay for a meal and see how staff interact with residents; If you like a facility, track its performance until you are ready to make a decision; 13 The 1818 Society: RALC-Committee – Continuing Care Retirement Communities, September 2004 Visit with residents; Hang out in the parking lot on weekends when family and friends come to visit and ask their impressions; Have a lawyer review the contract; Have a financial adviser review the contract; Review in detail the schedule of supplemental charges and assess additional monthly costs; and Be certain you understand the terminology – different facilities use the same terminology to mean different things; this is especially true of ‘lifecare’. 14 The 1818 Society: RALC-Committee – Continuing Care Retirement Communities, September 2004 ANNEXES 1. COLLINGTON Point of Contact/Sales Representative: Kassie Foundos, Marketing Director Address: 10450 Lottsford Road, Mitchellville, Md. 20721-2734 Phone: 301 541 5003/800 540 1709 Fax: 301 925 7722 E-Mail: kfoundos@collington.com Web site: www.Collington.com Facility Operator/Parent Organization: Collington Episcopal Life Care Community Inc. Setting: Rural Campus/Washington DC Suburbs – Mitchellville, Prince Georges County 11 miles from the White House – an approximately 35-45 minute drive from DC. The community was opened in 1988, at which time there were relatively few CCRCs on the East Coast and many early residents moved from New England. Managed by Life Care Services and Marketing by Spectrum Consultants. Planned community of cottages and apartments on 120 acres- wooded rolling countryside. Units range from studios to expansive 3 BR-2 car garage cottages. Collington has recently completed a $50m. expansion, which will accommodate an additional 100 residents in 55 apartments/28 cottages. The expansion includes a 35-unit state of the art Memory Care Center. Lake & extensive walk paths/trails on grounds. Also, garden plots and greenhouse available. CAPACITY Independent Living Total Number Number of Units of Units Available* 367 63 Apartment - Studio 19 7 Apartment – l BR 85 6 Apartment – 2 BR 55 20 Cottage/house 208 30 Assisted Living 66 10 Skilled Nursing 43 5 Number of Residents** 330 Memory Care Center 36 3 * There is a waiting list for larger 2 BR and 3 BR units. ** Male/Female ratio: 1:2 Type of Ownership: Not for Profit Registered as: Retirement Housing / Insurance Co / Health provider CCAC Accredited: No – accreditation requires 90% occupancy rate and because of the recent expansion occupancy fell, so it is currently not eligible. Collington has taken steps to re-apply. Form of Contract: Extensive CCRC contract (Lifecare) only Refund Provisions: Three options, with varying entry fees, are offered. - Fully Refundable (100% at any time); 15 The 1818 Society: RALC-Committee – Continuing Care Retirement Communities, September 2004 - Partially Declining (50%) Amount refunded declines by 2%/month for 25 months; after 25 months, the refund remains constant at 50% Fully Declining (0% after 50 months) Amount refunded declines by 2% /month for 50 months. At the end of 50 months, no refund is available. However, if a resident leaves within the 50 months, Collington will refund the balance. Range of Entrance Fees: $78,492 - $654,171 (2nd person, $15,750). Tax deductions are reassessed annually, but in 2003 were 37.08% of the non-refundable part of the entrance fee. Range of Monthly fees: $2,048 - $3,948; (2nd person, $1191). As above, tax deductions are re-assessed annually and in 2003, 37.08% of the monthly fees were deductible. Typical additional costs to monthly fee: Insurance, food, telephone, cable Sign Up Policy: $1,000 deposit plus $300 non-refundable administrative fee On selecting unit, 10% down and given 90 days to finance balance; monthly fees begin after 90 days. Types of Medical Insurance required: Medicare; LTC – not required Type of Health Care Benefits included: AL & NC included as needed, no additional cost (excepting meals); no limits. Home health care in Independent Living (IL) provided for short-term, if after about 30 days choose to stay in IL, must contract out for services. Medicare Certified: Yes Medicaid Certified: Yes Entry Requirements (Minimum Age): 60 Average age on entry: 75-80 Average Time on Waiting List: n/a Average No. of years in facility: Collington is 16 years old, so this is difficult to gauge; many residents there since facility opened; residents claim living in CCRC extends life expectancy. Religious Affiliation of Facility: Episcopalian, but accepts all races and creeds. Type of Facility: Multi-story: 3 for some apartments, with elevators. All IL units have balcony or patio. Single story: cottages. Miles to Shopping: Convenience store on site; Cap Center Mall, 3 miles Miles to Hospital: Closest – Doctors Hospital; distance 15 minutes Access to Public Transportation: Yes – free hourly shuttle to Metro/Amtrak/Greyhound Distance: currently 7 miles to Metro station; a new station opening this year is 2 miles away. Return Home Policy After Acute Leave: Yes, if at all possible Coordination/connection of Assisted Living with Independent Living facilities: Spouse may stay in IL while partner in AL, NC or Memory Center – no additional charge. 16 The 1818 Society: RALC-Committee – Continuing Care Retirement Communities, September 2004 FACILITIES AND SERVICES ON-SITE Avail- Additional able Cost Comments I. FACILITIES Bank X Beauty/Barber Shop X Billiard Room X Bowling Green Card Rooms X Chapel/Denomination X Coffee Shop X Dining Room – Guest policy X Dining Room, Seating policy X Private Dining Room Number of meals per mo. Required? Alcohol in restaurant? X 30 Convenience store X Courses/lectures X On-site or in local college. Craft Rooms X Incl. flower shop X Restaurant-Style Dining & Seating 30 meals per month – flexible. Additional meals, $5. Reimbursement for long absence BYOB, or waiter brings from Bar X Dry cleaning/laundry $10 per meal X Daily pick-up for dry-cleaning. Cottages have W/D; apts – free laundry machines on each floor. Exercise Facility/Spa X Parking - Indoor X Covered, $40/month Parking - Outdoor X Free Golf Course Access Internet Access/Computer Facilities Library X Daily Newspapers X Extensive journal subscriptions Pets X 2 approved; no size limits Putting Green - Storage Bins X Each Patio/balcony has storage Swimming Pool - Indoor X Jacuzzi & lap-pool Swimming Pool – Outdoor - Tennis Courts; how many? X Workshop X X 2 17 The 1818 Society: RALC-Committee – Continuing Care Retirement Communities, September 2004 Avail- Additional able Cost Comments II. SERVICES 7/24 Emergency Response X 5 nurses around clock in AL/NC Medication Management X Insurance forms processed Wellness Clinic X Activities Program X 9 visiting physicians on schedule; billed to insurance. Nurse on duty; no charge for basic services, e.g. BP check, dressings. Extensive Assistance w/taxes/bills X Resident volunteers All Utilities except phone X Apartment maintenance X Basic Cable Housekeeping, times per month Linens provided weekly X Personal Nursing/home care X Special Diets Available X Tipping policy X Included Included 2 Included X Transportation – personal In IL only for short-term; if need for LT, either move to AL or resident contracts out. Extensive menu; several ‘country’ kitchens to different centers Not permitted X 9 vehicles; hourly shuttle to metro; for entertainment; other – charge Not to airports Transportation - scheduled X Facilities for overnight guests X Individual Gardens X 5 2-room suites available - $60/night. Extra cots, $5. Communal; may sell produce. New greenhouse Telephone X Long Distance calls extra Hadler/RALC/Collingtonsummary 18 The 1818 Society: RALC-Committee – Continuing Care Retirement Communities, September 2004 ANNEX 2 2. HERON POINT Point of Contact/Sales Representative: Sandy Johnston, Marketing Director Address: Heron Point, 510E.Campus Ave., Chestertown, Md. 21620 Phone: 410 778 7300/800 327 9138 Fax: 410 810 2915 E-Mail: sjohnston@pumh.org Web site: www.heronpoint.com Facility Operator/Parent Organization: PUMH of Maryland; managed by Peninsular United Methodist Home. Setting: Rural; on Chester River, Chestertown, Md. – 2 hour drive from DC and almost equidistant from Baltimore, DC, Philadelphia & Wilmington. The community was opened in 1991. All amenities, including all apartments, AL & NC units are conveniently located in 1 building. The cottages are scattered over the 66 acre site, which includes a 32 acre wetlands buffer. Apartments and cottages range in size from 625 sq.ft 1 bedrooms to 1340 sq.ft 2 bedrooms. Heron Point is undergoing an expansion, which is to be completed in 2005. A central feature of the expansion is the development of a new wing of 20 AL units adopting the ‘Social Model’ to accommodate couples in both 1 & 2 bedrooms apartments. The existing ground floor AL units will be converted into a dementia unit. Besides Washington College, the river is a central feature of life in Heron Point. There are an additional 2 acres that are not yet developed. CAPACITY Total Number Number of Units Number of of Units Available Residents* 295 Independent Living: 192 2% Of which: Apartments, 1&2BR 101 Cottage/house 91 Assisted Living** 16 Skilled Nursing** 36 * Approximately, 174 married couples, 124 singles. Male/Female ratio – 1:1.6. ** Occupancy changes daily. Will take from outside into AL, but rarely happens. Type of Ownership: Not for Profit CCAC Accredited: Yes Form of Contract: Modified ‘Lifecare’ If subsequently move into AL or NC, costs increase quite significantly (currently $2859 for the person in need of care; no reduction in other fees unless downsize) but this is well below market costs. Refund Provisions: Traditional (more common) – depreciates at 2%/month: after 50 months zero refund. 90%: Refund 90% to owners/estate when unit is re-occupied and resident is no longer at Heron Point. 19 The 1818 Society: RALC-Committee – Continuing Care Retirement Communities, September 2004 Range of Entrance fees: $118,500-447,500 including a spouse; not tax deductible. Unit sizes range from 800sq.ft to 1340 sq ft; river view most desirable. Range of Monthly fees: $1529 (single) – 3954 (couple) (c. 31% tax deductible) Does not include meals; meal plans available (eg. Dinner only - $227/month, of which c. 31% tax deductible) Upon movement to AL/NC - $2859 per person per month. Typical additional costs to monthly fee: Car and ‘renters’ insurance; food, tel., cable. Sign Up Policy: $1000 refundable per couple; non-refundable processing fee $150/per applicant. When agree on unit, 10% down and work with residents to arrange move in date. If want particular unit, may need to arrange bridge loan. Types of Medical Insurance required: Medicare A & B plus supplemental; LTC not required. Type of Health Care Benefits included: On-site health clinic and visits to the resident nurse. Visiting physicians/RX are billed to insurance. Medicare Certified: Yes Medicaid Certified: No Entry Requirements (Minimum Age): 60 Average age on entry: 78-80 Average Time on Waiting List: For popular units, not more than 1 year. Average No. of years in facility: Facility only 13 years old, too young to gauge. Religious Affiliation of Facility: Methodist; accepts all creeds. Type of Facility: Apartments – 3-story Cottages - single storey with garage Miles to Shopping: Chestertown – 3 blocks. Facility also provides transport to malls Miles to Hospital: Chestertown Hospital, 3 blocks Access to Public Transportation: No; many use bikes or own cars Return Home Policy After Acute Leave: Try to keep couples together. Coordination/connection of AL with IL facilities: AL and NC in same building as apartments & all common facilities – so very comfortable and convenient. 20 The 1818 Society: RALC-Committee – Continuing Care Retirement Communities, September 2004 FACILITIES AND SERVICES ON-SITE Avail- Additional able Cost Comments I. FACILITIES Bank X Beauty/Barber Shop X Billiard Room - Bowling Green - Card Rooms X Chapel/Denomination X Coffee Shop X Delicatessen Dining Room – Guest policy X Dinner - $13 Dining Room– Seating policy X Can choose at each meal; hostess seats Private Dining Room Number of meals a day Required? Alcohol in Dining Room? X Convenience/gift stores X Courses/lectures X Craft Rooms X Dry cleaning/laundry X Exercise Facility/Spa X Parking - Indoor X Parking - Outdoor X Golf Course Access Internet Access/Computer Facilities Library X Daily Newspapers X Pets X Putting Green - Storage Bins X Swimming Pool - Indoor X Swimming Pool – Outdoor - Tennis Courts; how many? - Workshop X Meal plans available - BYOB; no liquor license X Chesterton College – 3 blocks $ Arranged by front desk Cottages have a garage $ X X Approved Included in cost for each unit $ Arrangement exists with College 21 The 1818 Society: RALC-Committee – Continuing Care Retirement Communities, September 2004 Avail- Additional able Cost Comments II. SERVICES 7/24 Emergency Response X Medication Management X Not for IL Health Center X No charge for nurse on duty; Visiting Dr/RX charges billed to insurance Activities Program X Assistance w/taxes/bills - All Utilities except phone X Apartment maintenance X Basic Cable Housekeeping, times per month Linens provided X Linens Laundered $ $65/m Personal Laundry $ $65/m $ $ Weekly costs $74-84/month - Personal Nursing/home care $ Special Errands $ Special Diets Available X Tipping policy Accountants in town None Outside AL/NC, available at cost but not provided by Heron Point. For short-term, will arrange for facility nurse to help. ‘Ambassador Service’ $15/hour At end year, take collection Transportation – personal X Available at cost Transportation - scheduled X Small charge for buses to cities Facilities for overnight guests X 3 guest rooms; $65/night Individual Gardens X Hadler/RALC/Heron Point 22 The 1818 Society: RALC-Committee – Continuing Care Retirement Communities, September 2004 ANNEX 3 3. INGLESIDE AT ROCK CREEK Point of Contact/Sales Representative: Ms. Angela Aloupis, Director of Marketing and Admissions Address: 3050 Military Road, Washington DC, 20015 Phone: 202-363-8310 Fax: 202-363-7076. E-Mail: Website: www.ircdc.org Facility Operator/Parent Organization: The Ingleside Presbyterian Retirement Community Inc. No current affiliation. Originally started as a mission of the Presbytery of Washington D.C. Setting Within the city of Washington DC, in wooded park setting bordering Rock Creek Park. The Community has currently approximately 300 residents. CAPACITY Total Number of Units 1311 Independent Living Apartment - Efficiency Apartment - lBDRM Apartment – 1BDRM + Den Apartment - 2BDRM Apartment – 2BD + Den Assisted Living 60 Long Term Care 66 Skilled Care Unit 7 Approximately one quarter in each category, according to Marketing Department. Male/Female ratio – 1:6 Type of Ownership: CCAC Accredited: Non-Profit Yes Form of Contract: Life Care (“Extensive”), Fee-for-Service, Direct Admission Life Care Contracts for those who move into Independent Living (IL). All costs are covered as one moves from IL to AL to NC, with no change in the monthly fee. In IL, fees are charged for additional medical services provided in the apartment. LifeCare contracts are for those who meet medical and financial requirements. Specifically, one must be medically independent at the time an apartment is offered. 23 The 1818 Society: RALC-Committee – Continuing Care Retirement Communities, September 2004 If the applicant has a pre-existing medical condition when an apartment is offered, that person is not assured of full life care coverage. The person may be offered a variation of life care known as “defined benefit”. This operates as follows: One can move from the IL apartment to AL and receive two additional meals, additional housekeeping, and nursing care at the same monthly fee. However, if one needs to transition further to 24-hour nursing care the monthly rate remains at the IL level for a period of 3 years. After 3 years, the monthly rent shifts to the market rate. One should treat the 3 years as a ‘bank’ – each visit to nursing care is deducted, until the 3 year limit is reached. Assisted Living If one moves directly from outside into the AL, the monthly rent is variable, depending on the needs of the resident. Three meals are provided plus whatever nursing services may be needed, and additional housekeeping. The Life Care Contract is not available. Note: Monthly fees do not include medication, any stay in a hospital, and doctors’ fees. Refund Provisions: 100%, 50% and 0% 100% If this option is selected, it does not matter when the refund is selected. The fee is refundable at any time for any reason. 50%: Should one depart in less than 25 months, multiply the number of months’ residency x 2%. Subtract this from the entrance fee at the time one settled, not at the time of departure. For example: If one leaves after 12 months, 12 x 2 = 24%, is subtracted from the entrance fee and the balance is returned. If one departs at any time over 25 months, multiply 25 x 2 = 50%. Note: If one leaves in month 25, one gets back 50%; if one leaves in month 36, one gets back 50%, etc. In other words, after 25 months, the refund remains constant at 50%. 0% The multiplier is 4%. If one lives there for, say, 12 months, 12 x 4% = 48%, subtract 48% from the entrance fee. The difference is returned. After 25 months, 25 x 4 = 100%, and there is zero balance to return. Range of Entrance fee: $102-283K non-refundable; $127-354K 50% refundable; and $192-531K, 100% refundable. Second person: $28K, $35K, $53K respectively. Range of Monthly fees: $1836-3234. ($1116 for second person, in apartments and efficiencies; $103-105 per day for second person in AL). Typical extra costs on a monthly bill in IL: Would likely be guest meals, cable TV above basic service, telephone, excursions, and any extra housekeeping services such as changing light bulbs and turning the mattress. Sign Up Policy: $1000 per unit (for one or two person). There is no time limit. One advises Ingleside when to call with an offer. It is fully refundable. Refund requests must be in writing. Types of Medical Insurance required: Must have Medicare (A & B) and a type of health insurance that covers what Medicare does not cover. Will accept only residents with Medicaid for direct admission into 24-hour Nursing Center. Type of Health Care Benefits included: In-house health clinic, memory support unit. Medicare Certified: Yes Medicaid Certified: Yes 24 The 1818 Society: RALC-Committee – Continuing Care Retirement Communities, September 2004 Entry Requirements (Minimum Age): 65 Average age on entry: 79-82. IL average age on entry is about 79; 82 is the average across the whole community. Average Time on Waiting List: 5-6 years for IL, but varies widely. Average No. of years in facility: Not available. Religious Affiliation of facility: None. Population is diverse. Type of Facility: Multi-story -- 2-5 stories, with elevators. Miles to Shopping: 0.6 miles to Conn. Ave. Miles to Hospital: Sibley (about 5 miles) Access to Public Transportation: Yes – walking distance to bus route at 31st and Military, and also to busses on Connecticut Avenue. Also two vans belonging to Ingleside provide transportation. Return Home Policy After Acute Leave: General Policy - “Keep couples together if at all possible”. The Assisted Living/Nursing Care wings are connected to the Independent Living facilities. One can go anywhere in the community under cover. 25 The 1818 Society: RALC-Committee – Continuing Care Retirement Communities, September 2004 FACILITIES AND SERVICES Avail- Additional able Cost Comments I. FACILITIES Bank X Beauty/Barber Shop X Billiard Room X Bowling Green - Card Room X Chapel/Non-Denominational X Coffee Shop X Dining Room – Guest policy X Dining Room – Seating policy X Private Dining Room X Number of meals a day Required 1 Alcohol in restaurant X Convenience store - Courses/lectures X Craft Rooms X Dry cleaner/laundry X Exercise Facility/Spa X Parking - Indoor X Parking - Outdoor - Golf Course Access - Internet Access X Library X Daily Newspapers X Independent Vendor Presbyterian and open to other denominations. $10.50 for dinner; Sunday brunch $14 Maitre d’ in IL. Monthly assignments in Assisted Living. NC has a separate dining room. Can be set up for private meal at an extra cost. If in IL, advise if traveling. Credit of $5.50 per person per day if away for ten days or longer. In AL and NC, 3 meals per day are provided. Can bring own. Wide range. IL apartments have own W/D. In AL, use community W/D (free) No Spa 1 reserved parking space per unit in IL, at no extra charge. AL is by request, outdoors. Well stocked. Two libraries, one in IL, one in AL. Ingleside provides daily papers to the libraries. Own copy is through independent arrangements with vendor. 26 The 1818 Society: RALC-Committee – Continuing Care Retirement Communities, September 2004 Pets allowed? Avail- Additional able Cost Only in IL. X Comments Putting Green - Storage Bins X Swimming Pool - Indoor X Swimming Pool – Outdoor - Tennis Courts; how many - Workshop X Movies X Twice weekly, chosen by residents. 7/24 Emergency Response X Everywhere. Medication Management X Only in AL and NC. Fee for service in IL. Wellness Clinic X AL and NC. If in IL, one can use nursing services but at variable cost in the apartment. Activities Program X Assistance w/taxes/bills - All Utilities except phone X Apartment maintenance X Basic Cable X Only in IL: 4’wide, 7’ deep, 8’ high (chicken wire) Large pool with striking outdoor views. II. SERVICES Housekeeping, times per month Linens provided No – but a volunteer comes in Basic cable inc. in IL AL – pay a bill Weekly service in IL. Includes light cleaning. 4 - Linens Laundered X Personal Nursing/home care X In IL, can be done at a cost. In AL, use own or done for a charge. NC, included. A price list shows range of charges. Special Diets Available X Nursing Center. Tipping policy X Transportation – personal X Transportation - scheduled X Facilities for overnight guests X Telephone X Individual Gardens X $ No tipping. A voluntary collection is taken up for the holidays. To go to a doctor’s appointment, the van can be booked in advance. $15 per trip (up to 15 miles). No charge for vans doing regular runs (which include 2 roundtrips to local shopping centers per day, Mon-Sat.) Guest House on grounds + two extra rooms in AL. Own responsibility Plots available. 27 The 1818 Society: RALC-Committee – Continuing Care Retirement Communities, September 2004 Attachment: Tax Deductibility of Expenses at Ingleside at Rock Creek. As an example of the tax deductions, which may be available to CCRC residents, the following are the applicable deductions for LifeCare Contract Residents at Ingleside at Rock Creek in February 2004. It must also be noted that the IRS has repeatedly stated that the deductibility of medical expenses is a question of fact specific to each resident. IRS Publication 502 refers. Life Care Contract residents may elect to deduct from their 2004 income tax return medical expenses computed by either the Blended or Non-blended Method. Under the Blended Method, an annually updated percentage is applied to monthly fees and/or entrance and admission fees paid without regard to the level of care received. Under the Non-blended Method, the percentage of the fee included as a deduction is dependent on the level of care. Residents elect one of their methods in their initial year of residency, and must continue to use the same method as long as they reside at Ingleside regardless of the level of care. Blended Method: 39% of monthly fees and/or entrance and admission fees should be include as an itemized medical deduction. Non-blended Method: Health Center monthly fees – 100% is an itemized medical deduction. Assisted Living monthly fees – 81% is an itemized medical deduction. Independent Living monthly fees– 23% is an itemized medical deduction. 28 The 1818 Society: RALC-Committee – Continuing Care Retirement Communities, September 2004 ANNEX 4 4. MAPLEWOOD Point of Contact/Sales Representative: Michelle Michaels, Marketing Director Address: 9707 Old Georgetown Road, Bethesda, Md. 20814 Phone: 301 571 7444 Fax: 301 493 9438 E-Mail: Maplewoodinfo@aol.com Web site(by September):www.maplewood.com Facility Operator/Parent Organization: Resident-owned Maplewood Cooperative Setting: Located in Bethesda suburbs, just within the beltway the facility has an excellent location for retirees from DC and the Maryland suburbs. Modern facility, opened in 1996 on 8.2 acres of land, surrounded by woods. Maplewood is an up-market facility with good IL accommodations and amenities. Unit size ranges from 730 sq.ft for a 1bedroom to 1740 sq.ft. for a 2-bedroom/den. Maplewood has relatively fewer AL/NC units than other facilities, but believes that they will be adequate as the resident population ages since AL/NC facilities are available only to residents. AL units range in size from 1-3 rooms; only the individual in need may move to an AL facility, so couples wishing to remain together in IL facilities may prefer to arrange additional home help. NC units are mostly semi-private. Community pets (colorful breeding birds, fish – and soon a cat) add interest to the AL/NC units. Managed by Sunrise Senior Living. CAPACITY Total Number of Units Number of Units Available 207 0 Independent Living Of which: 1-BDRM Number of Residents Waiting list (in months)* 300 1/3 3-12 Larger 1 & 2BDRM 1/3 12-24 Larger 2 & 3BDRM 1/3 18-36 Assisted Living 21 c.10% Skilled Nursing 30 c.10% Male/Female ratio: 1:2 * Low turnover – new facility Type of Ownership: Registered as: Cooperative, owned by residents CCRC CCAC Accredited: No Form of Contract: Life Care/Continuing Care: see below – financial arrangements quite complex, but beneficial to residents and their estate. As a cooperative, residents own their units. 29 The 1818 Society: RALC-Committee – Continuing Care Retirement Communities, September 2004 Refund Provisions: Cooperative ownership; meaning the actual sales price of the unit less 4.5% is returned. The Entry Fee, which is slightly less than 10%, is also refunded on sale. Range of Entrance fees: $270,000-610,000 including the above entry fee. Range of Monthly fees: IL - $1854-3794; 2nd person $900; includes real estate taxes. Lifecare contract provides for up to 90 days of AL/NC out of 150 days without additional charge, except for meals4. This may happen up to two times in one year. After 90 days, lifecare residents would pay $2025-3255 for AL and/or NC for the individual concerned. If on joining Maplewood, an individual does not qualify for a lifecare contract on medical grounds, s/he would pay current ‘market rates’ for AL of $4360-5460 and for NC of $6250-7090. Sign Up Policy $10,000 on joining wait list; when unit available, deposit another $10,000 with closure in 40 days; resident may obtain bridge loan Typical additional costs to monthly fee: Telephone, internet, food, insurance Type of Health Care Benefits included: LTC not required Medicare Certified: Yes Medicaid Certified: No Entry Requirements (Minimum Age): 62 for first, 60 for second Average age on entry: 80-84 Average Time on Waiting List: Currently 3- 36 months depending on unit size Average No. of years in facility: Opened in 1996, too early to gauge Type of Facility: Multi-story: 5 and 6 story building; indoor garages on 3 levels below Religious Affiliation of Facility: Non-denominational Miles to Shopping: 5 blocks to shopping; facility shuttle Miles to Hospital: Suburban – 2 miles; Sibley – 5 miles Access to Public Transportation: Yes: Buses outside and facility bus to metro station; metro station is 1 mile. Return Home Policy After Acute Leave: Try to keep couples together. AL is one room, so home health care (at cost) is option for couples to remain in IL; NC mostly semi-private. Do not take in from outside Coordination/connection of Assisted Living with Independent Living facilities: All in one building. 4 The additional charge for meals is currently $455/month. 30 The 1818 Society: RALC-Committee – Continuing Care Retirement Communities, September 2004 FACILITIES AND SERVICES ON-SITE Avail- Additional able Cost Comments I. FACILITIES Bank X Beauty/Barber Shop X Billiard Room X Bowling Green - Card Rooms X Chapel/Denomination - Coffee Shop X Dining Room – Guest policy X Dinner $12; Brunch $19 Dining Room–Seating Policy X Free seating Private Dining Room Number of meals a day Required? Alcohol in restaurant? X Convenience store X Courses/lectures X Craft Rooms X Dry cleaning/laundry X Exercise Facility/Spa X Parking - Indoor X Parking - Outdoor X Golf Course Access Internet Access/Computer Facilities Library X Daily Newspapers X Pets X Putting Green - Storage Bins X Swimming Pool - Indoor X Swimming Pool – Outdoor - Tennis Courts; how many? - Workshop X Rooms available for services 27meals/month; refund for extended absences $3.75/glass of wine 1 X $ Front desk handles $ X X $ Approved YMCA close by 31 The 1818 Society: RALC-Committee – Continuing Care Retirement Communities, September 2004 Avail- Additional able Cost Comments II. SERVICES 7/24 Emergency Response X Medication Management X Wellness Clinic X Activities Program X Assistance w/taxes/bills X All Utilities except phone X Apartment maintenance X Basic Cable X Housekeeping-times per month 4 Linens provided - Linens Laundered X Personal Nursing/home care X Special Diets Available X Tipping policy X Transportation - scheduled X Individual Gardens $ $ Premium Cable included Placed on beds $ Residents manage an annual collection None Transportation – personal Facilities for overnight guests RN on duty; schedule for visiting doctors $ - X Nominal fee of $20 p.a. Hadler/RALC/Maplewoodsummary 32 The 1818 Society: RALC-Committee – Continuing Care Retirement Communities, September 2004 ANNEX 5 5. THE FOUNTAINS AT WASHINGTON HOUSE Point of Contact/Sales Representative Andrew Morgan, Director of Marketing Address: 5100 Filmore St., Alexandria, Va. 22311 Phone: 703 845 5100 Fax: 703 671 0468 E-Mail amorgan@thefountains.com Web site www.thefountains.com Facility Operator/Parent Organization: The Fountains Corp., 800 635 9457 Setting in Alexandria suburbs, close to Goodwin House and the Hermitage CCRCs. 10 storey, purpose built facility, opened in 1972. The facility is well-designed and contained within one building. The Fountains is going through a major renovation of the entire facility ($7m); work that is already completed shows very well and once the renovation is completed in March 2005, the Fountains’ standards will be comparable to others visited. Currently offering significant discounts on entry (15%) and monthly fees because of renovation. Apartments are good-sized, attractive living units; and facility amenities are well-planned (1st class fitness center, ‘themed’ gathering spots with large windows on each floor). Some Assisted Living units have 2 bedrooms, so couples may remain together and no downsizing needed. Owned and managed by the Fountains – a retirement corporation that owns 19 facilities nationwide; food service subcontracted. Roof terrace, facility walking paths and some gardens. CAPACITY Total Number of Units Number of Units Available Number of Residents* Independent Living (Studio – 3 BDRMs) 105 25% 69 Assisted Living 46 2 44 Skilled Nursing** * Male/Female ratio 1:3 60 14 ** All beds certified Medicare 46 Type of Ownership: For Profit Licensed as Retirement Living CCAC Accredited: No Form of Contract: Continuing Care (extensive & modified) and fee-for-service (rental) Refund Provisions: A 90% refund plan was introduced in August 2004. Range of Entrance fees: $58,000-260,0000, with 90% refund - $90,000-395,000. Contract for 2nd person: $20,000. Range of Monthly fees: $1450-4913; 2nd person, $1200 33 The 1818 Society: RALC-Committee – Continuing Care Retirement Communities, September 2004 AL and NC: if chose extensive contract form, no additional cost If chose modified, get $500 reduction in monthly fees. This option designed for those w/ limited LTC policies. AL - $2995-4500/m NC - $6500-7500/m Both the entry fee and monthly fee are tax deductible. The deduction is averaging 23% and is a function of the percentage of operating costs that is a medical expense. Both fees have been increasing at about 4% p.a.. Sign Up Policy: For extensive & modified – 10% on identifying unit; refundable; will hold unit for 60 days Rental: $1000 deposit – holds for 30 days. Similarly, AL rental $1000 deposit olds for 15 days Typical additional costs to monthly fee: Renters insurance, tel/cable, internet, additional food. Types of Medical Insurance required: LTC not required. Type of Health Care Benefits included: In-house health clinic w/RN Medicare Certified: Yes Medicaid Certified: No Entry Requirements (Minimum Age): 65 Average age on entry: 82 Average Time on Waiting List: n/a Average No. of years in facility: 6 years – is a function of the number of people entering AL directly. Religious Affiliation of Facility: none Type of Facility: 10-story Miles to Shopping: Bradley Shopping Center (2 1/2m) has regular shuttle Miles to Hospital: Alexandria Hospital – 2 miles Access to Public Transportation: Yes – and facility shuttle Return Home Policy After Acute Leave: Keep couples together Coordination/connection of Assisted Living with Independent Living facilities: In same building; AL suites may have 2 bedrooms, so couples can remain together 34 The 1818 Society: RALC-Committee – Continuing Care Retirement Communities, September 2004 FACILITIES AND SERVICES ON-SITE Avail- Additional able Cost Comments I. FACILITIES ATM - Beauty/Barber Shop X Billiard Room X Bowling Green - Card Rooms X Chapel/Denomination X Coffee Shop X Dining Room – Guest policy X Dining Room– Seating policy X Private Dining Room Number of meals a day Required? Alcohol in restaurant? X Convenience store $ Assigned seating; helps staff & residents $ Continental Breakfast & Dinner; refunds for extended absences Have cocktail events 2 BYOB X Courses/lectures X Craft Rooms ** Dry cleaner/laundry X Exercise Facility/Spa X Parking - Indoor - Parking - Outdoor X Golf Course Access Internet Access/Computer Facilities Library X Daily Newspapers X Pets X Putting Green X Storage Bins - Swimming Pool - Indoor - Swimming Pool – Outdoor - Tennis Courts; how many? - Workshop - $7-9 Will be available after renovation $ Front desk handles First class facility; available to outsiders. 6 classes the day of visit; 2 full-time PTs $ Can arrange X X $ Approved 35 The 1818 Society: RALC-Committee – Continuing Care Retirement Communities, September 2004 Avail- Additional able Cost Comments II. SERVICES 7/24 Emergency Response X Medication Management X* Wellness Clinic X Activities Program X Assistance w/taxes/bills * All Utilities except phone X Apartment maintenance X Basic Cable/Internet Housekeeping, times per month Linens provided X * $ Linens Laundered * $ Personal Nursing/home care * $ Special Diets Available X Tipping policy 2 End of year fund – can contribute None Transportation – personal * Transportation - scheduled X Facilities for overnight guests X Individual Gardens - $ $ $72 * The Fountains has an “At Home’ services program designed to help a person while still in his/her own home. This assistance with living program is available at low cost to residents in the community and to facility residents who need additional help. The program also helps maintain residents in IL. Services include inter alia, running errands, cutting grass, plumbing/maintenance and monitoring services. Shadler/RALC/fountainssummmary 36 The 1818 Society: RALC-Committee – Continuing Care Retirement Communities, September 2004 ANNEX 6 6. BLANK QUESTIONNAIRE FOR CCRC Issues to Discuss Organization Name ………………………………………………………………… Point of Contact/Sales Representative ……………………………………………… Address ……………………………………………………………………………… Phone …………………………………….. Fax ……………………………….. E-Mail …………………………………… Web site ………………………….. Facility Operator/Parent Organization………………………………………………. Setting ………………………………………………………………………………. CAPACITY Total Number of Units Number of Units Available Waiting list (in years) Number of Residents Independent Living Apartment - Studio Apartment - lBDRM Apartment - 2BDRM Cottage/house Assisted Living Skilled Nursing Male/Female ratio Type of Ownership: Registered as: Not for Profit Insurance Co. For Profit Health provider CCAC Accredited: Yes No Form of Contract: Life Care Assign Assets Fee for Service Equity Continuing Care Entry Fee Rental Other Refund Provisions: 90% 75% 50% Prorated Other Options………………………………………………………………………… Conditions……………………………………………………………………… Range of Entrance fees:…………………………………………………………… Range of Monthly fees:……………………………………………………………. Typical extra costs on a monthly bill……………………………………………… 37 The 1818 Society: RALC-Committee – Continuing Care Retirement Communities, September 2004 Signing Up Policy (Deposit required?)………………………………………… Types of Medical Insurance required: …………………………………………… Type of Health Care Benefits included: …………………………………………... Medicare Certified: Yes No Medicaid Certified: Yes No) Entry Requirements (Minimum Age): ………………………………. Average age on entry:…………………………………………………... Average Time on Waiting List: ………………………………………. Average No. of years in facility: ………………………………………….. Religious Affiliation of Facility: …………………………………………………… Type of Facility: Multi-story Single Story Both Miles to Shopping: …………………………………………………….. Miles to Hospital: Access to Public Transportation: Yes No Distance?………………………………………………………………… Return Home Policy After Acute Leave: ………………………………. ……………………………………………………………………………... Coordination/connection of Assisted Living with Independent Living facilities: ……………………………………………………………………………………… 38 The 1818 Society: RALC-Committee – Continuing Care Retirement Communities, September 2004 FACILITIES AND SERVICES ON-SITE Avail- Additional able Cost Comments I. FACILITIES Bank Beauty/Barber Shop Billiard Room Bowling Green Card Rooms Chapel/Denomination Coffee Shop Dining Room – Guest policy Dining Room– Seating policy Private Dining Room Number of meals a day Required? Alcohol in restaurant? Convenience store Courses/lectures Craft Rooms Dry cleaning/laundry Exercise Facility/Spa Parking - Indoor Parking - Outdoor Golf Course Access Internet Access/Computer Facilities Library Daily Newspapers Pets Putting Green Storage Bins Swimming Pool - Indoor Swimming Pool – Outdoor 39 The 1818 Society: RALC-Committee – Continuing Care Retirement Communities, September 2004 Avail- Additional able Cost Comments Tennis Courts; how many? Workshop II. SERVICES 7/24 Emergency Response Medication Management Wellness Clinic Activities Program Assistance w/taxes/bills All Utilities except phone Apartment maintenance Basic Cable Housekeeping, times per month Linens provided Linens Laundered Personal Nursing/home care Special Diets Available Tipping policy Transportation – personal Transportation - scheduled Individual gardens Short stays Hadler/RALC/CCRCquest. 40 The 1818 Society: RALC-Committee – Continuing Care Retirement Communities, September 2004 ANNEX 7 7. QUESTIONS TO SUPPLEMENT ANALYSIS OF CCRCs Financial What medical expenses are covered in the various wings? - Independent units - Assisted living - Nursing care What if stay in nursing care at any one time (while in AL or Independent facility) is longer than prescribed annual number of days (e.g. 45 days)? Costs? Tax implications…% of fees that are tax deductible: - initial entry fee - monthly costs What have been average rate increases over past 3 years, 5 years? Financial position of facility…Small independents? Profit or non-profit? What are refund provisions - if choose to leave after short period - in event of early death Within facility, if one moves to a different size unit or to a different level of care, what is the impact on a) Initial entry fee b) Monthly costs What are per diem costs if on entering one spouse is independent and one needs AL/NC? Is LTC insurance a pre-condition? What medical insurance required? What extra costs/living expenses can be anticipated: for instance besides clothing, toiletries/personal care, entertainment, cable/telephone/internet, housekeeping. What is the policy if after signing up and before residence, one person falls ill? What is the length of time for which a new resident is required to remain healthy? Other How many beds in advanced care and how many full on average? What if all full? What is the role of your personal physician in determining the next level of care? Are you required to shift to physicians at the facility? Are there specialists regularly at the facility, such as ophthalmologist, podiatrist? What is the role of Medicare, for US citizens? What types of medical insurance are required? Staff to resident ratio? Trained caregivers/residents as well as total staff. Quality of key staff. Ave length of employment of nursing staff; nationality? Short stays? Costs? Assistance w/bill paying/tax returns? Role of churches in running facilities w/which they are affiliated? 41 The 1818 Society: RALC-Committee – Continuing Care Retirement Communities, September 2004 ANNEX 8 8. CONTACTS AND ADDITIONAL INFORMATION FOR CCRCs 1. CONTACTS Retirement and Assisted Living Committee Hazel Denton, Chair Soonhoon Ahn Sandra Hadler Jean-Pierre Jacqmotte Greg Votaw CCRC Staff Collington: Kassie Foundos Heron Point: Sandra Johnston Ingleside: Angela Aloupis Maplewood: Michelle Michaels The Fountains: Andrew Morgan 2. RETIREMENT COMMUNITY RATING SYSTEMS Continuing Care Accreditation Commission (CCAC) is an independent accreditation commission that formally gives a seal of approval to CCRCs that comply with rigorous standards of excellence in the areas of governance, administration, resident life, health and wellness and finance. CCAC standards exceed those of Government financial and health regulations for CCRCs. The Senior Hospitality International Since 1995, the Senior Hospitality International has been helping Seniors identify outstanding communities for active retirement living, known as Retirement Resorts. It does for the senior hospitality industry what other organizations do for hotels and restaurants with 5-diamond and 5-star rating systems. To qualify as a Retirement Resort, communities must have exceptional facilities and staff and offer a wide variety of recreational, educational, cultural, spiritual and social opportunities. All Retirement Resorts must also have on-site or nearby access to quality healthcare services. These communities are designed for a new generation of seniors who want to enjoy an active lifestyle in a resort setting. Each community is evaluated yearly through an on-site visit and resident interviews. 3. USEFUL WEBSITES www.aahsa.org American Association of Homes and Services for the Aging. This represents 5,600 nonprofit CCRCs, nursing homes, assisted living and senior housing facilities and community service organizations across the country. Sponsors the CCAC. www.ccaconline.org Provides an up-to-date list of accredited facilities as well as information about CCAC. www. Aarp.org Provides a wealth of information on issues of concern to older adults. A search on Senior Housing provides useful information. 42 The 1818 Society: RALC-Committee – Continuing Care Retirement Communities, September 2004 www.naic.org The National Association of Insurance Commissioners provides useful, objective information on Long-term Care insurance, as well as all other kinds of insurance. www. Essentialeldercare.org In DC, provides information, advice and practical help for families facing difficult care giving decisions; a department of IONA Senior Services. www. Elderweb.com Research site for professionals and family members looking for information on eldercare and long-term care. Includes links to information on legal, financial, medial and housing issues. Click on Housing and Care. www.retirementliving.com Established to assist seniors to find housing that matches their lifestyle and needs. Provides information on special products and services for seniors; publications; state agencies dealing with aging; tax situations; and, links to a range of websites. Publishers of the Guide for Retirement Living (free upon request). Also puts out a monthly e-mail providing lifestyle news and information about new retirement communities. Located in Connecticut, the center does not provide phone or mailing service. www.retirementresorts.com The Senior Hospitality Institute 630-665-8360 107 E. Front St., Wheaton, Ill. 60187 www.virtual-retirement.com Virtual Retirement Inc. (5311 Consentino Gardens, Mississauga, Ontario L4Z 3Z3, Canada) is a U.S.-registered company with headquarters and marketing services in Canada, listing U.S. and Canadian retirement properties that range from RV sites to custom-built homes and long-term rental properties for those wishing to visit seasonally. Also listed are communities serving special needs. The website also links to a golf-course locator. www.seniorresource.com. Seniorresource.com offers myriad links to sources for retirement-living communities; other housing options and information for retirement; finance; insurance, and health care. Information also is available for purchase or rental of homes in Arizona, California, Colorado, Illinois, Minnesota, Nevada, New Mexico, Pennsylvania, South Carolina and Texas. Continuing-care retirement communities are listed for California, Colorado, Oregon, Pennsylvania, Texas and Virginia. USEFUL REFERENCES David Savageau - Retirement Places Rated (MacMillan; $21.95) Useful source for retirement information. It is an objective wellspring of information, such as which locations have the mildest winters and mildest summers. AAHSA, The Continuing Care Retirement Community: A Guidebook for Consumers, 2001 NAIC, A Shoppers Guide to Long-term Care Insurance, revised 2003. 43