Header Space reserved for Publication STRUCTURE OF QUALITY MANAGEMENT SYSTEM BY BIOLOGICAL METABOLIC MAP AND PATHWAY Toshiaki NISHI Department of Economics, Okayama Shoka University, 2-10-1 Tsushima Kyomachi Okayama 700-8601 Japan t-nishi@po.osu.ac.jp ABSTRACT In past ANQ (4th ANQ, announcement in 2006, Singapore, 5th ANQ, 2006, Korea), I spoke it about the side of the management and a relationship of the quality management. When I did a quality guarantee, from the viewpoint of distinction, I showed Biological Metabolic Map, Biological metabolic pathway and considered the possibility about the milestone of the guarantee of quality system. Mainly on an application of Biological Metabolic Map, I was based on past announcement and, from the viewpoint of quality management system, considered five following points of view this time. 1. A guarantee of quality system, the basic way of thinking of the quality control system 2. A basic way of thinking and a hint of the construction of the complicated course of Biological Metabolic Map in the creature 3. A quality guarantee system in the creature and sociology 4. Biological Metabolic Map and the relations of the PDCA cycle 5. The possibility of the application on the basis of Biological Metabolic System As a result, Biological Metabolic System is complicated for each factor like a figure of linkage complicatedly. I perform energy production, accumulation effectively and maintain the constancy on this occasion. In this article, I think about quality management construction in reference to this Biological Metabolic System. The movement of each material in Biological Metabolic System is complicated, and the plane product diverges into many branches. I consider the above and suggest a finish and output of the quality from input and the safety network system of the quality assurance. Keywords: Quality, Metabolic Map, Quality Assurance, Quality Management System INTRODUCTION A side concerning management and the relations of the quality management were mentioned in the announcement with ANQ (4th ANQ, 2006, Singapore, 5th ANQ, 2006, Korea). It was examined about three points next mentioned of that(Nishi,2007). It is tied to the management system construction, the second in the first to the evaluation of the management system and the improvement, and it is building of the quality assurance of the product caused by increase in employment of the non-regular employee in the third. It was mentioned with 1 Header Space reserved for Publication making the above a basis and exchanging the knowledge of the foreign countries about the relations with the management system and the quality management. And, becoming high was mentioned about the requirement quality of the quality assurance as an aim from the point of the consumer orientation. I consideration of the comparative consideration and the future aim was done with illustrating Japan and a quality control operation abroad more. The mutual relation of the business administration and the quality management and the need of the reinforcement were mentioned to building of each relation, and 1 consideration was expressed from the illustration of the case study of Japan, foreign countries. Quality assurance tightened the matter that it was important from the relations of the management and the quality management. Then, Biological Metabolic Map and Biological metabolic pathway were shown in the process to promote a quality guarantee, and possibility about the milestone of the application of the quality assurance system was examined. This time, a past announcement is understood around the application of Biological Metabolic Map (Lehninger,1977), and mentioned from the viewpoint of the quality management system. QUALITY ASSURANCE AND THE APPLICATION OF THE BIOLOGICAL METABOLIC PATHWAY This thesis was based on the past announcement around the application of the creature metabolic change map from the viewpoint of the quality management system, and it did a consideration about five points of the following. 1. The fundamental thought way of the quality assurance system and the quality control system 2. The hint of building of the complex route with the fundamental thought way of the creature metabolic change map in the creature 3. A quality assurance system in the creature and society 4. Creature metabolic change map and the relations of the PDCA cycle 5. The possibility of the application which made a creature metabolic change system a basis A rest is mentioned about the outline of each point. Though 1 and 2 are basic items, 3 and 4,5 are mentioned about the relations of the quality assurance in the quality management. Furthermore, an enterprise must secure a profit continuously. Quality assurance is connected with client satisfaction as well, and it is an important role on that. Lately, there is a subject about succession of business. As for the large-scale enterprise, a smooth switchover can be done by listing of the stock and talented people's securing. On the other hand, it can think about the case that the succession of the business doesn't go smoothly in the enterprise which provides quality including the manufacture, the sales, and so on, too. So, 1 consideration about the method with the business succession is expressed. The fundamental thought way of the quality assurance system and the quality management system A fundamental quality assurance system is given, and the ways that a system with that system spreads out, and that thought way are shown. According to JISZ8101 in 1981, the systematic activities which a producer does are being written as a definition of the quality assurance to assure the matter for the quality which a consumer demands that to be satisfied fully. When the general idea of the quality assurance came out, it was examined as shown in the Table 1, and then it was changing with the quality control, the quality assurance and the introduction of TQM(Evans et.al 2002,2003). In other words, an enterprise develops if quality is good. But, if quality is bad, the development of the enterprise is difficult from the point of client satisfaction. The improvement of the quality is connected with the cost reduction, the productivity as well, and it becomes the appropriate price which corresponded with the quality, and spreads throughout the market which demands that product or that quality. An enterprise develops, and increases a profit, and it can think that it is connected with the achievement improvement as a result. The activities of the quality assurance become the extreme priority activities for an enterprise to improve an achievement from the above. 2 Header Space reserved for Publication Figure1 Change of Quality Management The hint of building of the complex route with the fundamental thought way of the metabolic map in biology. A creature has sugar metabolic change, a fat metabolism, a protein metabolism (amino acid metabolism), a vitamin, the metabolic pathway of the coenzyme, and so on. Homeostasis is being maintained due to this metabolic change. It was shown about the possibility of the application as the Figure 2 last year. A complex route can be thought to be a simple model as a state of the early days of the evolution. But, when an organic evolution progresses, adaptation to the environment is necessary. A metabolic pathway is complex in the process of the evolution. Figure 2 Metabolic Map and Organization in Management system (T.NISHI, 5th ANQ Korea,2007) On the other hand, it is necessary for the maintenance of the life to have a complex metabolic pathway. When this is caught with the quality assurance, as for the quality assurance in the creature, it can think about an item to show in the Table 1. This thought way is changed into the product and the offer of the quality, and it can think that it has the possibility of the application. Table 1 Quality assurance in biology ・ The maintenance of the life ・ Securing of a route to repair ・ Mutual complement ・ Quality is made by the metabolic pathway. ・ For the external environment change ・ The correspondence of an internal change in an environment 3 Header Space reserved for Publication A quality assurance system in the creature and society system It thinks about a society system in the external environment based on the quality guarantee in the creature mentioned in the former clause. A key map is shown in Figure 3. The top of Figure 3 is a creature, and the bottom is usual quality management. When it tries to arrange these, agreement from the viewpoint of the quality assurance is seen. Figure 3 Comparison with Quality Management and Biology Relationship between the biological metabolic map and the PDCA wheel A life turns SDCA for the maintenance. This is connected with the maintenance of the homeostasis. On the other hand, you must maintain the benefit that it copes with an external change in an environment, and homeostasis high. There is improvement in the immunity power that the maintenance of the homeostasis is high as an example. In this case, it is necessary to turn a PDCA wheel. This general idea is shown in the Figure 4.An operation and maintenance as a system of the quality management system and improvement are done by this Figure. Figure 4 The need of the continuous approach on SDCA and PDCA 4 Header Space reserved for Publication The possibility of the application which made a creature metabolic change system a basis It becomes a Table 2 as an item when constraints is examined about the manufacturing industry of the creature metabolic change system, software and the prototype model application to the service and so on based on the former clause. It has the need to build these items as a constraint. It faces each factor and each material as the figure which relates, and a creature metabolic change system is complicated complicatedly as a result. On that occasion, effective energy productions, accumulation, and so on are done, and the maintenance of the homeostasis is given. It thinks about quality management building referring to this creature metabolic change system. Output on the whole plans the whole optimum though the movement of each material in the metabolic change system is complicated and a function and action are various. It is output with the including construction of the quality from the input, and then the safety network system of the quality assurance is suggested from the above. Table 2 The restriction of the creature metabolic change system and application ・ The arrangement of the external environment and the internal environment and relations ・ Concerning crossing in the quality assurance, functional arrangement ・ Three-dimensional quality assurance system ・ The application of the upper PDPC law where function gains and losses apply it and the application of the quality assurance system ・ Grasping of grasping of the whole optimization by the information technology and the quality characteristic value The research of the business succession A questionnaire is being enforced about the business succession in the office relations of Okayama city. An investigation start is from August 1, 2008. As for this result, investigation will be finished at least in about December, 2008. This questionnaire is being done by the funded research from Okayama Chamber of Commerce and Industry. The contents of the questionnaire compose the following item when they are summarized. ・ Taking over of the business and sale (M&A) ・ About the talented people who want to succeed to a business ・ The item to take business succession seriously ・ The time of the business succession ・ The preparation conditions of the business succession and contents ・ Successor's subject ・ About the corporate divestment ・ About the cessation of business It can think about the case that the offer of the usual quality is difficult, a successor problem, and so on. As for a result of investigation, a global image is understood after the collection analytic end. Lately, it can think about to the thing to succeed to a business, too. ・ It thinks from the future of the business, and gives up its business. ・ The management of the enterprise is done problem and that circumference. It thinks about the above from the point of the quality problem (Nishi,2008). There is publication about the product recall and the safety of food in Japan in many newspapers. It thinks that this is a quality problem. A recent consumer is dealt with as a quality problem if it is deep about the various qualities with the variety and thinks and there is remarkable agreement to the quality. When a quality problem happens, an enterprise copes with it suitably. It is the case that it has it, and the product recalls which contains a social responsibility, a repair, and compensation, and so on are done. This is the important problem concerned with the continuance of the enterprise. 5 Header Space reserved for Publication Though there is a live opportunity of the enterprise again from this from the quality problem, it can think that there is a case that it is driven into the situation of the cessation of business, too. CONCLUSION It faces each factor as the figure which relates, and Biological Metabolic System is complicated complicatedly as a result. On that occasion, effective energy production, accumulation, and so on are done, and the maintenance of the homeostasis is given. It thought about quality management building by this thesis referring to this Biological Metabolic System. The movement of each material is complicated, and a function and action are various with the system made that reference. The above was examined, and output with the including construction of the quality from the input, and then the safety network system of the quality assurance was suggested. When a quality assurance system was developed, it was derived in the creature metabolic change. These are necessary items to build the safety net of the quality assurance. Then, it is understood that business succession is an important matter to promote it as a business administration permanently. ACKNOWLEDGMENT This research is the funded research of "the business succession" from Okayama Chamber of Commerce and Industry, and it thanks everyone of the people concerned for it. REFERENCES Evans,J, R. and Lindsay,W, M., (2002), The management and control of quality, 5e. Thomson South-Western. Evans,J, R. and Dean, J, W, D., J., (2003), Total Quality: Management, Organization, and Strategy, 3e.Thomson South-Western. Lehninger,A, E. (1977), Biochemistry,Second Edition,Worth Publications. Nishi, T (2007), Relationship between Quality Management and Management Part Ⅱ, Asian Network For Quality Congress, Korea Nishi,T, (2008), The Reform System of The Product Quality along with The Globalization, The ninth International Conference on Industrial Management, Japan 6