Self-Accountability Emotions and Fear Appeals: Motivating Behavior

For Immediate Release: February 8, 2006
Contact: Suzanne Wu / 773-834-0386 /
Guilt and Fear Motivate Better Than Hope
“Smoking pot may not kill you, but it will kill your mother,” says an ad from the
Partnership for a Drug-Free America. In the first empirical work to examine both stated
intentions and actual behavior, researchers argue that this sort of negative message –
evoking both fear and guilt – is a far more effective deterrent to potentially harmful
behavior than positive hopeful or feel-good messages.
“Making people feel good is less important than making people feel accountable when it
comes to making wise decisions about self-protection,” explain Kirsten A. Passyn
(Salisbury University) and Mita Sujan (Tulane University) in the March 2006 issue of the
Journal of Consumer Research. “Our work separates intentions from implementation and
clarifies the role of emotions in this process.”
Whether it involves persuading people to use sunscreen or eat high fiber foods, good
intentions can be elicited by a variety of appeals. However, getting people to actually
follow through on these intentions and change their behavior requires appeals
combining fear and an emotion high in self-accountability, such as regret, guilt or
“[This research] suggests a new emotion-based approach to encouraging a wide range of
health protection behaviors,” say Passyn and Sujan. “We illustrate the critical role of
emotions in persuasion, especially for translating tendencies into action.”
Kirsten A. Passyn and Mita Sujan. “Self-Accountability Emotions and Fear Appeals: Motivating
Behavior” Journal of Consumer Research. March 2006.