Good Faith Bargaining under the FW Act – Workforce 5 September 2011 Kamal Farouque Maurice Blackburn Lawyers, Principal 1) One of the essential pillars of the Fair Work regime is the promotion of enterprise bargaining. 2) There are four key features of this bargaining regime: a) the abolition of a distinction between union and non-union agreements coupled with the right of employers and employees to appoint bargaining representatives of their choice to negotiate agreements b) an obligation on parties to bargain in good faith and the ability of FWA to facilitate that good faith bargaining by making bargaining orders c) the ability of parties to engage in protected industrial action in support of lawful claims in the enterprise agreement, a power which may terminated / suspended by FWA, if certain thresholds (such as threats to public safety etc) are meet d) an obligation on FWA to assess in an approval process, amongst other things, whether the agreement meets a better off overall test against a safety net 3) Many of these features of the bargaining regime will be familiar to industrial relations practitioners from the various versions of Federal Industrial statutes (ie the Keating Industrial Relations Act, the Reith Workplace Relations Act, even Work Choices and Work Choices modified by Forward with Fairness) which have regulated IR since the early 1990s. a) For instance, the ability of parties to take protected industrial action, subject to oversight by the Commission, was feature of the IR Act, WR Act and even Work Choices b) Assessing whether agreement meets a safety net threshold was a feature of all legislation except the original version of Work Choices. 4) But some of the changes in the Fair Work bargaining regime which introduce, a greater a degree of innovation. 5) In that regard, the abolition of the distinction between union and non-union agreement combining with bargaining representative innovation, has: a) firstly, swept away many arid arguments about the type of agreement being bargained for, and; b) secondly, grounded representation during bargaining, in the notion of individual rights, thereby sweeping away further arid, and in my view unproductive questioning, about the ability of employees to have their representative of choice (such as a union), represent them at the bargaining table. 6) But perhaps the Good Faith Bargaining innovation in the Fair Work Act, at least in the early days, drew the greatest amount of attention, and perhaps in some quarters, apprehension. 7) This concern was probably based on two matters. 8) Firstly, a sense that the Good Faith Bargaining Obligation was a concept which had no precedent in Federal Australian IR Law. 9) Secondly, a sense that the concept was inspired by American industrial law and would import American industrial jurisprudence into Australian law. Whether Precedent in Australian Industrial Law 10)On the first issue, it is true that the concept of Good Faith Bargaining had no strong roots in Federal industrial law. But it is not without precedent. In that regard, the bargaining regime under the Industrial Relations Act 1988 (IR Act) allowed the Commission to make an order ‘ensuring that the parties negotiating for an agreement…do so in good faith’1 - s 170QK. a) Perhaps the clearest encapsulation of its was contained in the judgment of SDP Hancock in Re Australian Rail, Tram and Bus Industry Union (SDP Hancock, 30 September 1994, Print L5622) where his Honour summarised the “good faith obligation in the following terms: … bargaining in good faith does not require a willingness to make concessions. It is consistent with adopting a "hard line". Equally, it does not imply moderation of demands. It does imply a preparedness to consider seriously offers and proposals made by the other side and to take account of arguments; but if, having done these things, a bargaining party is unmoved, it may still be bargaining in good faith. b) This exposition of the principles of the GF requirements under s 170qk of the IR Act, is not dissimilar to the approach encapsulated in s 228 of the FW Act. c) But the potential scope of this provision was substantially diminished in a decision of a Full Bench of the Australian Industrial Relations Commission in Ashai v AMWU (1995) 59 IR 385. d) In any event, it was abolished in the subsequent Reith Workplace Relations Act 1996. 11)But regardless of a lack a long history in Federal industrial law, it is clear that the Good Faith Bargaining requirements have not by themselves dramatically redrawn the industrial landscape in Australia. 12)In my view, this is because Good Faith Bargaining requirements are as set of moderate and well calibrated requirements – that are not hugely onerous in terms of the burdens they place on the parties. 1 IR Act s 170QK 13)They are process requirements which the vast majority of parties engaging in bargaining - will readily meet. 14)In that regard, the following observation of the majority judgement in JJ Richards v TWU [2010] FWAFB 9963, albeit said in different context, bear out this view: [64] It is a matter of the direct experience of the Tribunal that the overwhelming majority of enterprise agreements are concluded without any application for a protected action ballot order being made, let alone protected action being taken. Typically, in many if not most cases, bargaining commences consensually at the invitation of either an employee bargaining representative or the employer and proceeds for a time in good faith on both sides before the terms of an agreement are concluded, which agreement is then put to a vote of employees. In the typical case both parties have bargained in good faith at all times and have been “genuinely trying to reach an agreement” from the outset of their involvement in the bargaining. 15)At this stage, it would be usefully to actually recap what the Good Faith Bargaining Requirements under the FW Act actually constitute and how they are overseen. 16)In terms of substance, the Good Faith Bargaining requirements have two elements. 17)Firstly, they contain positive obligations in the following terms: (a) attending, and participating in, meetings at reasonable times; (b) disclosing relevant information (other than confidential or commercially sensitive information) in a timely manner; (c) responding to proposals made by other bargaining representatives for the agreement in a timely manner; (d) giving genuine consideration to the proposals of other bargaining representatives for the agreement, and giving reasons for the bargaining representative's responses to those proposals; (e) refraining from capricious or unfair conduct that undermines freedom of association or collective bargaining; (f) recognising and bargaining with the other bargaining representatives for the agreement. 18)Secondly, the Good Faith Bargaining Requirements are expressly confined or restricted so as not to not require: a) a bargaining representative to make concessions during bargaining b) a bargaining representative to reach agreement on the terms that to be included in the agreement 19)In terms of process, a bargaining representative may only apply to FWA for a Good Faith Bargaining Order after: a) it has given the other party a written notice setting out its concerns; b) given the relevant bargaining representative a reasonable time to respond to those concerns; and c) considers that the other party has not responded appropriately to those concerns 20)FWA can waive the requirement to provide written notice if appropriate (eg if there are urgent circumstances). 21)Furthermore, in terms of FWA’s role, amongst other criteria, before making a Good Faith Bargaining Order, it must amongst be satisfied that: a) that the a bargaining representative is not meeting the Good Faith Bargaining requirements b) and that it is reasonable in all of the circumstances to make the order. 22)This later ground means that FWA retains a discretion as to whether a Good Faith Bargaining Order should be made. 23)So, not only are the Good Faith Bargaining Requirements themselves moderate and well calibrated, but the process by which they are obtained are similarly well calibrated: a) A Bargaining Representative must articulate their concerns to the other side before making an application to FWA. (In at least some instances, this will not doubt cause the other party to adjust its position, thereby making an application to FWA ultimately unnecessary ) b) FWA retains a discretion as whether a Good Faith Bargaining Order will be made (so the result is not merely mechanical upon establishing a contravention of the Good Faith Bargaining Requirements. Whether a Good Faith Bargaining Order is made depends on FWA’s assessment of whether it is reasonable to do so in all of the circumstances. 24)I will now deal with some of the FWA case law relating to Good Faith Bargaining with a view to identifying some of the emerging trends. The Leading FWA Decision – CFMEU v Tahmoor 25)The leading FWA Decision in relation to Good Faith Bargaining is a Full Bench decision in CFMEU v Tahmoor [2010] FWAFB 3510. 26)In Tahmoor, the Full Bench dealt with two grounds put by the CFMEU, as to why the Employer had not met the Good Faith Bargaining requirements. The argument put by the CFMEU was that, Tahmoor had failed to meet the requirement to refrain from capricious or unfair conduct that undermines FOA or collective bargaining. The argument was put for two reasons: a) Firstly, Tahmoor conducted meetings directly with employees between 14 – 23 December 2009, including mailing material to employees’ homes. At the meetings and in the mailed material, Tahmoor explained its position on the negotiations to the employees. The CFMEU was not given advance notice of the meetings. b) Secondly, Tahmoor terminated the bargaining meetings in January 2010 to put its proposed agreement to employees in a ballot2 This was against a factual backdrop whereby bargaining between the CFMEU and Tahmoor had extended over a significant period of time 2 Tahmoor [25]. 27)The Tahmoor Full Bench, has dealt decisively with an early concern expressed about the Good Faith Bargaining Requirements in the FW Act by some quarters. 28)The concern was that the American labour law prohibition on “direct dealing” with employees in circumstances where a Union was the certified representative, would obtain currency in Australia. This early concern was provided some impetus by what was merely recommendation by SDP Drake in AMWU v Transfield, where her Honour recommended, amongst other things, that Transfield not attempt to bypass the Bargaining Representative, by contacting the Union’s members. 29)But, the Full Bench in Tahmoor has made clear that direct communications are not impermissible under the Good Faith Bargaining requirements. The Full Bench dismissed the CFMEU’s objections. The Full Bench held: a) Whether a party observes or fails to meet the Good Faith Bargaining requirements will “rarely be decided by reference to one action or series of actions” 3 b) On the CFMEU’s objection to Tahmoor’s conduct of an Employee Meeting, the Full Bench held that the fact that Tahmoor may have been trying to influence employee views does not mean that Tahmoor was engaging in capricious or unfair conduct or conduct that undermined FOA. c) In reaching this view, the Full Bench appeared to pay weight to a number of factual findings4, namely i) After a long period of negotiation, the parties were simply unable to agree on an enterprise agreement ii) The proposals put to the employees at the employee meetings were the same as those put to the CFMEU at the bargaining meetings iii) The employee meetings were not oppressive for employees (albeit it is noteworthy that the Full Bench noted the aggressive presentation of 3 4 Tahmoor [24] Tahmoor [29] the proposal to employees but did not interfere with the finding at first instance that this conduct was not out of character for the relevant industry) iv) The slides and material were not deceptive v) The CFMEU had adequate access to the workforce in the bargaining process vi) Bargaining meetings between the CFMEU and Tahmoor continued during and after the employee meetings 30)The decision of the Full Bench in Tahmoor is consistent with the approach generally taken by FWA on the question of direct communications between Employers and Employees. In that regard, the decisions of FWA on this matter have indicated that Good Faith Bargaining requirements will not be read as imposing an exclusive communication relationship between employees and their bargaining representatives: a) In LHMU v Mingara [2009] FW 1442 (1 December 2009), a decision of VP Watson, the Union sought a Good Faith Bargaining Order, which amongst other things, allowed it to attend meetings between the Mingara Club and employees about enterprise bargaining. The order was sought in circumstances where: i) Mingara called a meeting of its employees on 21 November to discuss Award Modernisation and the proposed enterprise agreement ii) Mingara stated purpose of the meeting was to provide information to stay and allay concerns about changes to conditions of employment iii) The Union organiser sought to attend the meeting and was denied attendance at the meeting iv) The first negotiating meeting was to be held in early December 2010 b) In these circumstances, VP Watson held that Mingara had not offended the Good Faith Bargaining requirements as i) The holding of a preliminary information meeting with staff in the absence of a bargaining representative was not inconsistent with Good Faith Bargaining requirements ii) Mingara had not refused to meet with the Union or denied the Union relevant information iii) The mere fact that Mingara refused to allow a Union Official to attend the meeting was not sufficient to offend the Good Faith Bargaining Requirements c) VP Watson observed that : i) Good Faith Bargaining requirements do not preclude concurrent communication with employees ii) An employer is free to meet with its employees to discus matters relevant to enterprise bargaining iii) Widespread communication is to be encouraged – not regulated or monopolised d) But his Honour’s decision does suggest, not unexpectedly, that direct communications with employees, combined with a refusal to meet and communicate with a bargaining representative, will constitute a failure to meet the Good Faith Bargaining requirements ‘ 31)But, and if I can make this observation, it is also clear that, direct communications between Employers and Employees may give rise to Good Faith Bargaining Orders if, the direct communication is attendant with statements which contravene Freedom of Association obligations or undermine Collective Bargaining. 32)So, the fact of direct communications per se, is unlikely to contravene the Good Faith Bargaining requirements. But direct communications of a certain character may do so. 33)This much is clear from the recent FWA decision in TWU v Veloia [2011] FWA 5691 (Asbury C) – which I will discuss shortly Tahmoor Full Bench Continued 34)But first I want to complete my analysis of the Tahmoor Full Bench decision. You will recall, that another objection raised by the CFMEU was that Tahmoor had terminated the bargaining meetings to put its proposed agreement to employees in a ballot5. 35)The Full Bench held that that: a) While there may be circumstances where the conduct of a ballot without the agreement of other Bargaining Representative, may, constitute a Bargaining Representative each of the Good Faith Bargaining Requirements. b) This will not always be so; and c) There is no absolute requirement for the agreement of a Bargaining Representative prior to the conduct of the ballot. 36)The Full Bench also set out a number of different touchstones by which to assess whether a unilateral employer instigated ballot would breach each of the Good Faith Bargaining Requirements:. 37)These included: a) Whether there was an “impasse” in negotiations (the test of an “impasse” had been applied at first instance); b) Whether the employee Bargaining Representatives had had a reasonable opportunity to discuss the Employer’s latest proposal; or c) Whether negotiations had reached such a stage that the employer was entitled to put its proposal to ballot to see if progress could be made. 38)But whatever formulation of the test was applied, the Full Bench was satisfied that Good Faith Bargaining Requirements were not being offended in the facts of the Tahmoor matter. In that regard, it is important to recall, that the parties had been negotiating for a considerable period of time. (over a 1 year) 5 Tahmoor [25]. 39)But there have been other instances, where FWA has issued orders delaying a ballot. 40)In the TWU v Veloia matter, TWU notified protected industrial action. The protected action was notified after Velioa had indicated that it was going to put an agreement to a ballot (a position was apparently acquiesced to by the TWU albeit the TWU indicated it would oppose the agreement in the ballot). 41)Veolia issued a bulletin to employees stating that it had received advice that the protected industrial action was unlawful. Subsequent ambiguous replacement bulletins were issued by Veolia regarding the lawfulness of the industrial action. A replacement bulletin suggested that the protected industrial action may be unlawful. A second replacement bulletin suggested that the company would not take any action against staff who engaged in the notified action and that the action “ would be treated as protected industrial action”. 42)FWA accepted Veolia’s defence that it had not sought to intentionally mislead employees about the lawfulness of the protected industrial action. However, FWA held that this was not the end of the matter. FWA considered: a) The relevant aspect of the Good Faith Bargaining requirements that a Bargaining Representative was required to meet was to refrain from capricious or unfair conduct that undermines FOA or Collective Bargaining. This test was broader than merely assessing whether a party intended to mislead. b) The right to take protected industrial action was a fundamental matter c) The issuing of the first bulletin was unfair (albeit not capricious) in that it undermined the ability of union members to participate in collective bargaining to the full extent provided under the Fair Work Act. d) The first bulletin was issued with the intention of discouraging employees from participating in protected industrial action and appeared to have had a result in discouraging at least some employees from doing so. e) The issuing of two further Staff Bulletins did not correct the first statement with sufficient clarity f) An employer has a right to communicate directly with employees and put a proposed agreement out to a ballot of employees, in circumstances where some or all bargaining representatives do not agree with that course of action. g) But in taking these steps, the employer cannot make incorrect or ambiguous statements about the rights of employees in the bargaining process, including the right to take protected industrial action. h) The situation could be remedied by delaying the ballot by a period to restore the TWU to the same position as it would have been prior to the issuing of the Veolia’s incorrect bulletin i) Hence FWA issued an order delaying the conduct of the ballot by 23 days. 43)There of course have been other matters, where FWA has delayed unilateral employer instigated ballots: 44)In ASU v QTAC [2009] FWA 53 (Richards C), QTAC bargained directly with employees and then put the agreement out to ballot. The ASU sought Good Faith Bargaining Order. a) FWA held that QTAC had excluded the ASU from meetings and discussions at a time when the agreement contended was not fixed or immutable and further, had failed to recognise the ASU as a bargaining representative. FWA made a Good Faith Bargaining Order requiring QTAC to cease conducting the ballot and meet with the ASU for four meetings to be conducted over a two week period. 45)In NUW v Defries Industries [2009] FWA 88 2 (Whelan C), Defries put an agreement out to ballot. FWA found that this action was inconsistent with the Good Faith Bargaining Requirements (ie it was unfair conduct undermining FOA and Collective Bargaining) in circumstances where; a) Defries circulated the agreement for a vote without telling the NUW (in its capacity as a Bargaining Representative) that it was going to do so b) Defries did not give the Union a reasonable time to propose any amendments to the document c) Defries did not respond to the proposal put by the NUW regarding the agreement 46)In ASU v Global Tele Sales [2011] FW 3916 (Watson VP – 22 June 2011), his Honour declined to make a Good Faith Bargaining delaying a ballot. In that matter,: a) On 31 May 2011, Global issued a NERR and made a presentation to employees about a proposed agreement; b) Between 6 – 13 June conducted Q&A sessions with employees; c) On 15 June notified employees of its intention to conduct a formal ballot on the agreement on 23 June 2011; d) On 16 June, the ASU contacted the Employer and requested that it cancel the ballot; e) On 17 June, the ASU and the Employer met and the ASU conveyed its claims and reitereated the request of the ballot; f) On 2O June Global responded to the ASU’s claims and proposed a further meeting on 22 June; g) The ASU applied for a Good Faith Bargaining Order, seeking amongst other things, a delay of the ballot; h) The application was dismissed by FWA; i) In doing so, Vice President Watson observed that Global had not delayed in conducting the agreement making process.; j) However, his Honour was clearly of the view, that such speed, was not a basis to find a contravention of the Good Faith Bargaining Requirements in circumstances where Global had complied with the time limits under the Act for agreement making; k) Further, his Honour placed some weight on the fact that the ASU first made contact 16 days after the commencement of the bargaining, and that by this stage, the agreement making process initiated by Global had preceded a significant extent. Scheduling of Meetings / Timely Response to Proposals 47) Many of the cases to which I have already referred to have dealt with matters relating to attendance at meetings or timely response to proposals in circumstances where there is other Employer conduct at issue – for instance a unilateral Ballot. 48)Perhaps unsurprisingly only a few cases deal exclusively with the scheduling of meetings or timely response to proposals. This is because most parties will attend meetings or respond to proposals. These obligations are readily discharged. 49)But there have been cases where Good Faith Bargaining Orders have been issued by FWA on the scheduling of meetings and timely response to proposal grounds alone. For instance, in TWU v United Resource Management [2010] FWA 8765 (Cambridge C – 12 November 2010), FWA issued a Good Faith Bargaining Order in circumstances where, over two months after being provided a Draft Enterprise Agreement by the Union, the Employer had not responded to the Union’s draft and the parties had not met for further negotiations. 50)Commissioner Cambridge was not prepared to regard the employer’s conduct as justifiable on the basis that it constituted “hard or inflexible bargaining”. A Good Faith Bargaining Order was made which required the employer to respond to the Union’s proposal and for the parties to attend a series of meeting over a defined period. In that regard, FWA appears to have declined to a make a Good Faith Bargaining Order requiring the parties to meet until agreement is reached, on the basis such an order would introduce a degree of compulsion about agreement making, not contemplated by the Good Faith Bargaining Requirements or the FW Act generally. 51)It is also clear that FWA is not precious about its own conciliation ! In Queensland Nurses Union v TriCare [2010] FWA 7416, FWA held that a decision by an employer to decline an offer by FWA for further conciliation under a s 240 proceeding, did not constitute a failure to attend and participate in meetings at reasonable times – and consequently was not inconsistent with the Good Faith Bargaining Requirements. Non-Union Bargaining Representatives 52)But is of course the case the Unions are not the only form of employee Bargaining Representative under the Act. How have non-Union employee Bargaining Representative fared? Unsurprisingly, there are few applications made by Employee Bargaining Representatives. 53)One Employee Bargaining Representative has his application dismissed as he failed to fulfil the pre-requisites for making the application – ie provide written notice of his concern to the other relevant bargaining representatives (in this instance, two other unions) See (E Morcom [2009] FW 694 (Watson SDP, 20 October 2009). 54)In Bowers v Victoria Police [2011] FWA 2862 (Commissioner Smith – 13 May 2011), an employee Bargaining Representative (who was a serving police officer) sought a Good Faith Bargaining Order requiring Victoria Police to provide him paid leave to prepare for and participate in enterprise bargaining negotiations. The Police Federation of Australia (PFA) was another Bargaining Representative but none of the PFA bargaining team was a serving officer who needed to relieved from duty. 55)Commissioner Smith found that: a) Victoria Police were prepared to adjust the Sgt Bowers roster to allow him to attend meetings. Consequently, he did not consider the refusal to provide paid leave as motivated by any desire to prevent the employee from attending bargaining meetings. b) An Employee acting as a Bargaining Representative was a voluntary act; and c) Mere refusal to provide an Employee Bargaining Representative paid time office - did not contravene the Good Faith Bargaining Requirements Employer Applications 56) And what of employer applications? There have been a few employer applications for Good Faith Bargaining Orders. How have they fared? 57)In Capral v AMWU & CEPU [2010] FWA 3818 (Spencer C - 20 May 2011), FWA heard an Employer Good Faith Bargaining application contemporaneously with two scope order applications made by Unions. Bargaining for a single agreement which covered productions and maintenance employees has been preceding for a significant period of time (about 8 months). During the negotiations, scope had been discuss. FWA found that in the negotiations, the Employer had explained its position on scope and urged the Maintenance Unions to resolve their concern promptly. However, bargaining had continued to proceed on the basis of a single agreement and no scope order application had been made until the Employer put the agreement out to a ballot. 58)At that point, the Maintenance Unions made a scope order application to FWA. The Employer made a Good Faith Bargaining Order application seeking, amongst other things, to prevent the Unions making a further scope order application until the ballot was completed. 59)FWA dismissed the scope order or application on finding that the Maintenance Unions were not meeting the Good Faith Bargaining Requirements. For the same reason it issued a Good Faith Bargaining Order preventing the Unions from making a further scope order application until completion of the Ballot. 60)FWA appears to have concluded that a late decision by the Maintenance Unions to press Scope Orders after having participated in negotiations a site- wide enterprise agreement – represented a sudden act that undermined the Good Faith Bargaining requirements in circumstances where they had been put on notice, early, as to the availability of making Scope Order application ie they had been put on notice about this mechanism at about the time bargaining commenced. 61)In TMS v MUA [2009] FWA 290 (16 September 2009), TMS sought orders against the MUA requiring it to provide an explanation and rationale for all its claims and a response to its proposals. 62)Commissioner Thatcher declined to make this order. Relevant to the Commissioner’s decision was his view that the parties were experienced industrial negotiators and they were parties were familiar with the issues. Further, the Commissioner noted that the parties had four planned meetings and that in light of this, it would be unproductive to require the Union to provide a significant amount of written detail that may be not required after the parties had met and clarified their various claims, options and preferences. What of American Labour Law Jurisprudence 63)Returning to early issue in my paper – what has been the fate of American labour law jurisprudence on good faith bargaining under the FW Act? 64)It appears not to have obtained significant traction. In FSU v Commonwealth Bank [2010] FWA 2690, Commissioner Smith declined to deal with US case law, noting that there were differences in the American and Australian statutory schemes. 65)The decision is also notable in another respect. Commissioner Smith found that the Commonwealth Bank’s granting of a unilateral pay increase to employees during the course of negotiations contravened the Good Faith Bargaining Requirements. However, the reason the Tribunal made this finding, was the inconsistency crystallised by the granting of a unilateral pay increase, having regard to the Bank’s position in negotiations with the Union, – namely that it had to reach agreement on conditions before it could discuss wage increases. 66)Rather than a unilateral pay increase per se – the inconsistency in the Bank’s position in its direct dealings with employees compared to its position in bargaining – was the basis of the decision that the Bank had engaged in unfair conduct undermining collective bargaining. An order was made requiring the Bank to advise employee Bargaining Representatives of any decision to change its position of not considering increasing wages to employees. 67)The decision by Smith C in FSU v ComBank, to decline to consider US case law represented a departure from a previous, albeit, interim decision, in AMWU v DTS [2009] FWA 1854, where reference was made to American case law. 68)However, the approach in FSU v ComBank, is consistent with the approach of the Full Bench decision in Tahmoor where it was observed that: “It would be undesirable to read into the [Fair Work] legislation concepts which do not already appear it in for the purpose of explaining its operation. That approach is likely to lead to error in the construction and application of the provisions”. Summary 69)In conclusion, the experience of Good Faith Bargaining requirements under the FW Act can readily be summarised as follows: a) The requirements are moderate, well tempered and focused on process b) The vast majority of industrial parties do not appear to have had difficulty meeting the requirements – in essence they encompass good bargaining practice c) What it has achieved is temper the some of the more excessive bargaining conduct d) American industrial jurisprudence on Good Faith Bargaining has not found a great degree of traction