STATEMENT by Mayor of Lami Town Council (Fiji Islands) Cr Jasper Singh on the use of ICT for Urban Environment Management. 13-14 December 2004 Bangkok, Thailand. The Lami Town Council and other Councils in Fiji have yet to fully realize the potential benefits of utilizing Information and Communication Technologies for urban environment management and for other areas. Current Status of ICT in UEM Most councils have computer hardware but lack the software and training to conduct the daily management and communication of information in urban environment management (UEM). The use of the internet and email is only restricted to senior staff because the high usage costs as there is only one service provider in Fiji. High capital investment and limited access to existing terminals force councils to manually address the management and communication of information in UEM. For example information is still being manually recorded in files (traditional method) and dispatched to users via fax, telephone and/or newsletters. This system is not only time consuming but is not delivering up to date and rapid information to the stakeholders. Inefficiencies in service deliveries (public health issues, solid & green waste collection campaigns, road & drain management etc.,) remains an issue as the council still adopts the conventional methods of information management when conducting its urban environment management functions. The news media (print & radio) still remains the only prompt avenue to disseminate information to the stakeholders while newsletters, public notices and personal visits are follow-ups. Page 2 Future in ICT for UEM – A Must The use ICT in urban environment management via computers, the internet ( website & networking) and other digital/electronic methods are crucial because we would be able to: accurately and promptly utilize and disseminate information on UEM eg. the different types & volume of refuse currently being dumped at our landfill site, natural disaster controls etc., stakeholders including other councils would be able to access information directly via website ( policies, regulations etc.) effective policy planning and implementation through electronic stakeholder fed-backs (e.g. addressing the problem of scavengers, effective clean-up campaigns etc) wider public participation, reduce cost We must also consider that the end user must also have access to the information electronically to be effective as the bulk of the people in the Pacific Region (developing Island countries) do not have access to computers and the internet and also are computer illiterate. Lami Town Council envisages to seek assistance through donor agencies for the funding of its ICT activities because of the high hardware and software acquisition costs.