15689 U.S. Highway 19 North; Thomasville, Georgia 31792-9960
(229) 225-4096; www.southwestgatech.edu
BUSINESS AND INDUSTRY
TRAINING NEEDS
SURVEY
INFORMATION: Southwest Georgia Technical College is conducting this survey to
gather information that will improve our understanding of the needs of Business and
Industry and of the residents of our service area.
The information will:
- identify current and future community needs for new and/or expanding programs;
- determine needs for programs/services improvement; and
- provide information on how we can best serve you, our customer.
This information will be used:
- as the College makes requests to the State for funding new and/or expanding
programs; and
- as the College plans for improvement in programs and services.
INSTRUCTIONS: Please complete the survey and return in the enclosed selfaddressed/postage paid envelope. The desired date for return is two weeks after
receipt. Your response is very important to Southwest Georgia Technical College. You
will be helping the College become an even more vital and positive force in your
community.
We thank you for your assistance. Results of this survey will be available upon request.
Should you have questions regarding the survey or its use, please contact
Dr. Debbie Goodman, Director of Institutional Effectiveness, at 229-225-3978.
SOUTHWEST GEORGIA TECHNICAL COLLEGE
BUSINESS AND INDUSTRY TRAINING NEEDS SURVEY
I. The area of training currently provided by SWGTC that is useful to my business includes: (Circle all that apply.)
Associate Degree Programs
1. Accounting
2. Administrative Office Technology
3. Agricultural Technology
4. Applied Business Technology
5. Associate Degree in Nursing
6. Construction & Forestry
Technology
7. Criminal Justice
8. Early Childhood Care &
Education
9. Medical Assisting
10. Medical Laboratory Technology
11. Microcomputer Specialist
12. Networking Specialist
13. Radiologic Technology
14. Respiratory Care Technology
15. Surgical Technology
16. Technical Studies
Diploma Programs
17. Accounting
18. Air Conditioning Technology
19. Applied Business Technology
20. Automotive Technology
21. Business Office Technology
22. Cosmetology
23. Criminal Justice
24. Drafting Technology
25. Early Childhood Care &
Education
26. Electronics Technology
27. Industrial Electrical Technology
28. Medical Assisting
29. Microcomputer Specialist
II.
Diploma Programs cont.
30. Networking Specialist
31. Paramedic Technology
32. Pharmacy Technology
33. Practical Nursing
34. Surgical Technology
35. Welding and Joining Technology
Technical Certificates of Credit
36. 3D Animation Specialist
37. Application Software Specialist
38. Architectural Specialist
39. Auto CAD Technician
40. Auto Electrical Technician
41. Auto Heating/AC Technician
42. Auto Transmission / Transaxle
Technology
43. Basic Air Conditioning
44. Basic NT Network Specialist
45. Basic Refrigeration
Fundamentals
46. Brakes Technician
47. Certified Customer Service
Specialist
48. CISCO CCNA Specialist
49. CISCO CCNP Specialist
50. Clinical Assistant
51. Combination Production Welding
52. Commercial Refrigeration
53. Emergency Medical TechnicianBasic
54. Emergency Medical TechnicianIntermediate
55. Engine Performance Technician
56. Engine Repair Technician
Technical Certificates of Credit cont.
57. General Office Assistant
58. Health Care Assistant
59. Heavy Equipment Repair
Technician
60. Lawn Equipment & Small Engine
Repair
61. Mechanical Specialist
62. Medical Records Coding
63. Medical Transcriptionist
64. Motor Controls & Programmable
Logic Controllers
65. Patient Care Assisting
66. Preparation for A+ Certification
67. Pressure Vessel Welding
68. Residential Wiring
69. Structural Steel Welding
70. Suspension & Steering Technician
71. Unit Secretary
72. Web Site Design Specialist
73. Web Site Fundamentals
Special Training Programs
74. Adult Literacy
75. Certification/Re-Certification
CPR/First Aid
76. Computer Software Courses
77. Required CEU Programs
i.e. Electrical/Plumbing/
Engineering, etc.
78. Customized Training through
Economic Development Programs
79. Quick Start
80. Other (list)
____________________________
____________________________
What additional associate degree programs, diploma programs, and/or technical certificate of credit programs do you need
Southwest Georgia Technical College to offer?
________________________________________________________________________________________________
________________________________________________________________________________________________
III. Do you employ SWGTC graduates?
If “yes,” are you generally satisfied with their job performance?
Yes ___________
Yes ___________
No __________
No __________
IV. Do you have difficulty finding qualified applicants?
Yes ___________
No __________
If “yes,” why? (Check all reasons below that apply.)
_____ 1. Applicants lack resume and interview skills.
_____ 2. Applicants do not have the basic skills we need.
_____ 3. Applicants do not have the technical skills we need.
_____ 4. Other (specify) _____________________________________________________________________________
V. Do you have difficulty keeping qualified employees?
Yes ___________
No __________
If “yes,” why? (Check all reasons below that apply.)
_____ 1. Employees do not have appropriate people or interpersonal skills.
_____ 2. Our wage rate may not be competitive with other employers who employ the same type of applicant.
_____ 3. Employees lack desirable characteristics for a positive work environment, i.e., work ethics (attendance,
dependability, etc.) and safety.
_____ 4. Our technology has changed, and our employees do not have the skills to perform the new job requirements.
_____ 5. Other (specify) _____________________________________________________________________________
VI.
What skills do you find lacking in job applicants or in your current employees? (Check all that apply.)
____Reading
____Math
____Measuring Instruments
VII.
____Computer Literacy
____Communication (written)
____Communications (oral)
____Social Skills
____Customer Service
____Critical Thinking
Are you interested in SWGTC providing customized training for your employees?
____Other: (please specify)
__________________________
__________________________
Yes ________
No ________
If “yes,” Check which of the following types of training and methods apply. (Check all that apply.)
____ 1.
Upgrade present workforce
____ 6. Evening training
____ 2.
Retrain present workforce
____ 7. Saturday training
____ 3.
Training at company site
____ 8. On-line training
____ 4.
Training at SWGTC facilities
____ 9. Other
____ 5.
Daytime training
If “Other,” please identify:______________________________________________________________________________
__________________________________________________________________________________________________
VIII. Please check any of the following workshops and/or seminars that would serve your needs in the future:
____ OSHA Requirements Training
____ Customer Service
____Other (specify below)
____ Employee Involvement/Team Skills
____ Safety
___________________________
____ Supervisor/Management Training
____ Maintenance
___________________________
____ Computer Skills/Software
____ CPR/First Aid
___________________________
____ Industry-Specific Seminars/Certifications (describe below)
If “Computer Skills/Software” is checked, please list specific computer training needs:
IX.
XI.
XII.
List the jobs for which you consistently have
the most frequent openings, beginning with
the most frequent.
1. _________________________________
X.
List the jobs that are most difficult to fill,
beginning with the most difficult.
1. ______________________________________
2. _________________________________
2. ______________________________________
3. _________________________________
3. ______________________________________
List new jobs you project will be required during the next three to five years in your business.
1. _________________________________
3. ______________________________________
2. _________________________________
4. ______________________________________
In the space below please list training services provided to you by Southwest Georgia Technical College. Then, rate the
quality of each service provided using the scale of 1 to 5, with 1 being low and 5 being high.
SERVICES
RATING
LOW
HIGH
_____________________________________________
1
2
3
4
5
_____________________________________________
1
2
3
4
5
_____________________________________________
1
2
3
4
5
_____________________________________________
1
2
3
4
5
-ADDITIONAL COMMENTS__________________________________________________________________________________________________
__________________________________________________________________________________________________
(MARKETING INFORMATION AND COMPANY PROFILE - SEE BACK PAGE)
(OVER)
WE NEED TO KNOW
How do you obtain information on what programs and services Southwest Georgia
Technical College offers? (Check all that apply.)
____ Newspaper advertisement
____ Television commercial
____ Radio advertisement
____ Southwest Georgia Technical College printed schedule of classes
____ Co-worker
____ Southwest Georgia Technical College employee
____ Southwest Georgia Technical College student
____ Southwest Georgia Technical College web-site
____ Other (list)__________________________________________________________
COMPANY PROFILE
Name of Company
Number of Employees
Address:
(Street/Box)
City
State
Zip
Person Responding
(Name/Title)
Telephone Number
Type of Business
Training Manager
E-mail Address
Human Resource Manager
Check the box to the right if you would like to receive a copy of the results of this survey.
Southwest Georgia Technical College is interested in your business
and industry training needs. Your input is important and will be
included in our future planning. Please return this survey in the
enclosed envelope within two weeks of receipt.
H:\IES\Surveys\Business and Industry Survey\Business and Industry Survey FY 2005\Bus-Ind_Survey-Instrument 8-04.doc
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