Reflex Computer Recruitment Limited IT Networking & Security Specialists Abbey House, 25 Clarendon Road, Redhill, Surrey RH1 1QZ. Tel: +44 (0)1737 778282 Fax: +44 (0) 1737 778950 Email: itsecurity@reflexgroup.co.uk Website: http://www.itsecurityteam.co.uk Registered in England, Number 2567536 – Registered Office 1 Abbots Quay, Monks Ferry, Birkenhead, Wirral, CH41 5LH Table of contents Company Background................................................................................................ 2 Areas of Expertise ...................................................................................................... 3 Facilities ..................................................................................................................... 6 Terms of Business ..................................................................................................... 6 Client Base ................................................................................................................. 7 1 Company Background Established in 1990, Reflex has become a successful independent IT consultancy, ideally qualified to offer Clients the best possible solution in fulfilling their computer personnel requirements, whether they are regional, national or international. Our approach is always to provide a professional and ethical service to clients and candidates, and as a prominent member of the Recruitment and Employment Confederation (REC), we abide strictly to the REC Code of Conduct. Our approach has led us to build a large Client base, ranging from small start up companies through to global corporations. This successful track record is best illustrated by a sample of well known and respected organisations who have engaged candidates introduced by Reflex, a sample of which can be found at the end of this company profile. Today's IT industry differs radically from that of 5 years, 2 years or even 6 months ago. The emerging protocols of yesterday have become today's standards. Which of today's will become the technology of the future? Despite an ongoing climate of change and development, there is still one fundamental within the industry: IT IS A PEOPLE BUSINESS Mission Statement In an ever changing global business community, Reflex Computer Recruitment Limited has established its reputation by delivering high quality IT recruitment solutions irresistible to all. With an ongoing commitment to quality, Client care and staff welfare, the Company’s continuing goal is to enhance its position as one of the leading independent providers of IT Resources. 2 Areas of Expertise A fundamental of our success has been the establishment of a well-defined yet flexible approach to IT recruitment. The services offered by Reflex Computer Recruitment Limited encompass all levels of computer staff from Trainee through to Senior Management and IT Director level. Typically these include: Anti Intrusion specialist IT Security Trainers Analyst Programmers Managing Consultants Business Analysts Network Security Business Development Operations Security CLAS, CHECK & CESG Specialists PC Specialists Comms and Networking Penetration Testers Computer Auditors Pre/Post Sales Support Consultants Programmers Database Security Administrators Project Leaders & Managers Database Designers Quality Assurance Developers Risk Assessment Designers Security Consultants Disaster Recovery Security Specialists E-commerce Specialists Security Managers Forensic Engineers Sales Executives & Managers Help Desk Software Engineers IT Auditors Systems Analysts IT Consultants System Testers IT Security Auditors Team Leaders 3 Specialisations Reflex undertakes recruitment assignments in all areas of IT for Clients throughout the UK and is expanding into Europe. IT Networking & Security Reflex has worked in the UK IT Networking & Security markets for many years, and operates a team of consultants who successfully supply IT professionals to the IT supplier, Service Provider and End User markets. We have worked in the IT Networking & Security sector for many years. However, recently we have seen a growth in the demand for our services. Combined with the result of recent successful campaigns for IT security companies, this has resulted in an impressive and substantial database of skilled IT professionals based nationwide which include, IT Security Sales Personnel and IT Security Technical staff, both on a permanent and contract/assignment basis. On the technical side, we have candidates who between them have a considerable amount of experience in 1st – 3rd Line support, Network Support, Network Security, Information Security, Internet Security, Penetration Testing, Auditing, IDS and Vulnerability Assessments etc. They also have industry specific credentials such as; MCSE, MCSA, MCDST, CCNA, CCNP, CCIE, CHECK, CISSP and CLAS. On the sales side, we have candidates ranging from Internal Sales through to Pre-sales, Telesales through to Senior Account/Sales Management expertise. The Reflex Approach We form a genuine business partnership with our clients working to fulfil their business requirements. We select only the best candidates for each client, which speeds the entire recruitment process. Our Clients are all individuals and they all have differing objectives and requirements, so our solutions are tailor-made for them. These solutions fall into four main service areas 4 1. THE PROFILE SERVICE The Profile Service cuts to a minimum the time required to fill a position, while providing the broadest range of applicants possible. Using our candidate register updated by constant advertising, Reflex consultants select those candidates that match our Client's recruitment profile. Reflex consultants coordinate the whole recruitment process ensuring that the assignment is carried out as swiftly and smoothly as possible. 2. THE CAMPAIGN SERVICE We can recruit one or a number of staff to a given timetable and budget. The service is centred on targeted advertising which is particularly effective for the more difficult campaigns. Other facets of the service can include open days plus technical and psychometric testing. Clients benefit from our advertising expertise, reduced advertising costs and a dedicated tailored service. 3. THE ASSIGNMENT SERVICE Clients requiring skilled contractors or interim managers at a moment’s notice to meet project deadlines, or to bring in specialist technical expertise to implement a particular project, should look no further than Reflex for the answer. We can find the right blend of skills, both in terms of technical and personal ability, in a prompt and cost effective manner. 4. SUPPORT SERVICES Reflex can provide additional assistance such as: FACILITIES MANAGEMENT RECRUITMENT MANAGEMENT SERVICE LEVEL AGREEMENTS RESOURCE MANAGEMENT TECHNICAL/PSYCHOMETRIC TESTING REMUNERATION CONSULTANCY COMPREHENSIVE OUTPLACEMENT PROGRAMME Caring for IT Professionals Reflex consultants take a pride in candidate care. Candidates are invited to our offices for career counselling and our consultants work both reactively responding to candidates instructions and also proactively in identifying possible new career paths. Working to REC guidelines, all work is carried out in complete confidence, and no Client representations are made without the full approval of the candidate. Advice is also provided on a range of subjects including; CV layout, first time contracting and interview techniques. 5 Reflex has also gained an excellent reputation for its contract service. The Company has provided long term assignments for a growing number of contractors and regular short term work for others. Key to the Company’s success has been to address the fine details of contracting. For example; finding the appropriate assignments, sourcing information on accountancy and taxation matters, providing mortgage references and maintaining regular contact, as well as offering contractor social events. This has resulted in over 85% of our contractors being offered and accepting an extension to their first contract with Reflex. Facilities Location We occupy modern offices in the centre of Redhill, Surrey. We are close to the main-line rail station and the M23/M25 motorway network is also near at hand. Using technology to your advantage Clients can interview candidates in our offices in a confidential environment, or via our in-house video conferencing facilities. We continually invest in our IT systems to ensure that we maintain our technical advantage, required to meet our business objectives. We employ a specialist recruitment system, applicant and client databases, REC accreditation, extensive advertising, the Internet, salary surveys and market trends information. In-house psychometric and aptitude testing facilities are also part of the Reflex Consultants’ tools. In practice, this enables us to select the most suitably qualified candidates promptly and work to the tightest of deadlines. We also retain expertise in artwork and design for specialist recruitment advertising offering a complete turnkey service. Terms of Business Fees are competitive and transparent and in the unlikely event of a candidate leaving a client for whatever reason, we have a comprehensive refund / replacement policy. 6 Client Base The successful track record of Reflex is best illustrated by a sample of well known and respected organisations who have engaged candidates introduced by Reflex: 1st Credit Advanced Business Solutions Aircom International Airmiles Alexander Forbes Aviva Batt Cables Berkeley Group Britannia Movers British Airways Holidays Bytes Technology Cardif Pinnacle Cavendish Communications Chep City of London Claybrook Computing Crown Agents E92plus EDP EFG Private Bank Energis G4S Grosvenor Systems Guildford College Hastings Direct IBM IDS Johnston Sweepers Kalamazoo Kent Fire & Rescue Kuoni Travel Lastminute.com London Borough of Bromley Merseyside Police Mid Kent Water Miles33 Mondial Assistance Mott MacDonald Origin UK Progress Software Proteus Software Reed Publishing Rentokil Initial Ricardo Engineering Sift Specsavers Opticians Staples St Paul / Travelers Sun Microsystems SAS Group of Companies Titan Travel Toshiba Carrier Total Gas & Power Toyota Finance Toys R Us Tristar Worldwide Twinings UIA Insurance Unisys Web Page Marketing The Power to Recruit 7