AGENDA FOR CHANGE NHS JOB EVALUATION SCHEME JOB DESCRIPTION 1. JOB IDENTIFICATION Job Title: Reports to: Advanced Nurse – Outpatient Parenteral Antibiotic Therapy (OPAT) Assistant Divisional Nurse Manager Operational Unit/Corporate Department: Raigmore Department: Nursing, Medical & Diagnostics Division Job Reference: SSMEDDRAIGSPEC37 No of Job Holders: 1 Dated: May 2015 (Version 2, June 2015) 2. JOB PURPOSE To provide expert clinical nursing interventions within the OPAT service to ensure a high quality service is delivered to this patient group To undertake invasive procedures as dictated by the service, but will include – insertion of vascular access devices and diagnostic lumbar puncture. Development of the service for patients requiring long term antibiotic therapy, including patient and community nurse training The post holder will seek to increase the capacity for nurse led initiatives within the multi-professional team with a particular focus on undertaking work currently being performed by medical staff. The post holder be responsible for developing the service for patients requiring outpatient antibiotic therapy across NHS Highland and to support other teams in rural DGH, Community Hospitals and GP practices. The post holder will also work to support further development of the service with regard to patients requiring short term antibiotics for skin and soft tissue infections. The post holder will have a significant role in providing information and support for patients requiring outpatient antibiotic therapy. They will act as a liaison point for such patients and their carers at this stage of the pathway. To undertake advanced level assessment in order to address complex health care needs by using expert knowledge and clinical judgement to diagnose, initiate interventions and refer to other colleagues or services as appropriate. This will include liaison with community staff across NHSH to monitor patient progress. Use prescribing skills to initiate and alter therapies in line with Antimicrobial prescribing policies and responses to treatment. To ensure that services are delivered effectively and efficiently against predetermined clinical performance targets linked to good practice recommendations for outpatient parenteral antimicrobial therapy (OPAT) in adults in the UK (British Society Antimicrobial Chemotherapy, BSAC) 3. DIMENSIONS Service Dimensions Description of clinical area including; Population size: Highland wide approx 290,000 Hospitals: Based at Raigmore but liaises with other hospitals as required GP Specialist advice to GPs as required District Health and Social Care Teams: Advanced level advice as required 4. ORGANISATIONAL POSITION Divisional Nurse Manager Assistant Divisional Nurse Manager Lead Consultant – Infectious Diseases Advanced Nurse OPAT 5. ROLE OF DEPARTMENT The role of the OPAT service is to provide compassionate high quality holistic management of patients requiring short and long term outpatient antibiotic therapy and to practice within agreed clinical pathways promoting self management, minimising disease related complications and working toward shifting the balance of care; providing care as close to the patient’s home as possible This also involves providing timely and accurate information to patients & their families, in relation to their individual needs, at each this stage of the pathway, to facilitate informed consent to tests and treatments. The Advanced Nurse provides a clinical nurse service in Raigmore Hospital .They will work independently and autonomously at an advanced level of nursing practice, assessing, planning and implementing complex clinical care and judgments and taking responsibility for the care of agreed patient 2 groups within the service whilst also acting as an integral member of the OPAT team. As an integral part of the multi-professional team the aim is to also influence clinical practice, and to provide a consultative, leadership and educational role to professional colleagues. The post holder acts at all times within the requirements of the NMC’s code of professional conduct and NHS Highland policies & procedures. 6. MAIN TASKS, DUTIES AND RESPONSIBILITIES Advanced Clinical Practice 1. 2. 3. 4. 5. 6. 7. 8. 9. Demonstrates a high level of autonomy & decision making skills regarding nursing assessment, care interventions, referral and service provision for OPAT patients Utilises critical thinking and analytical skills, incorporating critical reflection, drawing on a diverse range of associated knowledge disciplines, higher level clinical judgement and problem solving in decision-making to determine person centred, evidence-based therapeutic interventions including, physical examination, ordering and interpreting diagnostic tests, assessment of the clinical effectiveness of medication regimens; prescribing and titrating medications. Assists patients to achieve optimum health and well being, taking account of patient choice, implications of lifestyle preferences, intellectual ability; promotes self care disease management , knowledge and recognition of signs of disease progression and advises on appropriate use of routine professional care / advice and emergency services Nursing lead in the provision of the OPAT service ,whilst continually developing the service based on current evidence Arrange discharge plans to facilitate OPAT Provision. Ensure patients continue to receive Supplies and IV Antibiotics in order for treatment to be administered in the community Recognise patients’ urgent health care needs and make rapid decisions to provide appropriate clinical management on a daily basis with matters relating to OPAT Participates in weekly OPAT MDT to monitor patients currently receiving OPAT within NHSH. Initiates and works collaboratively with the multi-professional, multi-agency team, integrating principles of case/care management, to plan, provide and co-ordinate care across different settings and organisational boundaries to ensure consistent, safe effective and patient-centred care Demonstrates critical thinking and diagnostic reasoning skills in clinical decision making and delivers care in line with national and local policies. Clinical /Professional Leadership 1. 2. 3. 4. 5. 6. Contributes to the development of local and regional policy and guidelines by demonstrating political and strategic astuteness within a multi-professional and multi-agency context Leads and supports the development of strategies that support the implementation of guidelines and policy at local and regional level Collaborates with multi-professional and academic colleagues, within and own area of practice, to initiate research projects to further the body of knowledge Facilitates the team in learning from significant event analysis and root cause analysis and develops, implements and evaluates action plans to support team Shows a critical understanding of all the different roles in multi-professional and multi-agency teams and demonstrates skilled leadership of OPAT services in own area of practice to ensure patientfocused, responsive services. Advises the care team on the integration of evidence based assessment and care interventions within sphere of practice, using extensive practice experience and contemporary knowledge around 3 7. 8. antibiotic use and PICC lines Utilises negotiating and influencing skills, proactively develops and sustains new partnerships and networks engaging professional colleagues and wider relevant organisation stakeholders to influence and improve health outcomes and achieve service quality as described within NHS Scotland Quality Strategy & the Highland Quality Approach Gives and receives feedback in a constructive, open and honest manner. Facilitating Learning 1. 2. 3. 4. 5. 6. 7. Ensures systems & processes are in place to promote professional development of staff & promote a positive learning environment. Works collaboratively to develop staff through professional development plans & team development to meet the needs of individuals requiring outpatient antibiotic therapy, their families & carers. Leads the development of service-user focused education & information materials within area of practice both locally & nationally. Ensures that areas of own practice and that of others within teams comply with BSAC good practice recommendations for OPAT patients, their families and carer. Contributes to the development of local and regional policy and guidelines by demonstrating political and strategic astuteness within a multi-professional and multi-agency context in the further development of OPAT services in a remote and rural setting. Contributes to education of community teams in OPAT providing mentorship and coaching to multi professional colleagues, promoting a learning environment, evidence-based practice, succession planning and building capability and capacity. Continuously assesses and updates own professional education needs utilising the education framework within the Advanced Practice Toolkit, NHSH Advanced practice job planning tool & maintaining a current PDP. Improving quality and developing practice 1. 2. 3. 4. 5. 6. 7. 8. Challenges existing ways of working and participates in the development and implementation of innovative systems of follow up and future care for individuals requiring long term antibiotic therapy, their families and carers Evaluates & synthesises research evidence to identify relevance & applicability to practice and implements research findings into practice Collaborates with multi-professional & academic colleagues within and own area of practice, to initiate research projects to further the body of knowledge Identifies need for change taking cognisance of the implications of epidemiological, health inequalities, demographic, social, political and professional trends and developments; developing case for change, leading innovation and managing change. In conjunction with multi professional colleagues, audits and evaluates clinical practice at individual and systems levels, selecting and applying valid and reliable approaches and methods which are appropriate to needs and context, acting on findings. Develops robust governance systems by critically appraising the outcomes of relevant research, evaluations and audits applying findings to improve practice contributing to the development and implementation of evidence-based protocols, documentation processes standards, policies and clinical guidelines. Publishes and disseminates service and care delivery developments through presentations at conferences and articles in the professional press. Participates in clinical supervision and seeks networking opportunities to further own professional knowledge and development 4 7a. EQUIPMENT AND MACHINERY General office equipment including computers, printers, e-mail, NHS Highland Intranet and Internet, word processing, computing skills, results reporting, power point presentations, laptops, mobile phones Is expected to have knowledge of relevant equipment used on the ward and able to use equipment once provided with training although will not have frequent clinical involvement Monitoring equipment for blood To measure and observe patients pressure, temperature, pulse, oxygen condition and act appropriately on saturations changes in condition Oxygen masks, equipment– flow meters, To give correctly concentration prescribed O2 Infusion devices – infusion pumps/ - To administer intravenous medications syringe drivers Vascular access PICC/Mid/CVC/PVC Resuscitation defibrillator lines equipment – To administer intravenous medications including To resuscitate and administer shock following cardiac arrest Medical/nursing notes trolley 7b. SYSTEMS 1. Works as a practitioner within the statutes & guidelines laid down by the Nursing & Midwifery Council (NMC). 2. Maintains patients’ records in accordance and NHS Highland standards with NMC guidelines. 3. Completes quarterly job planning tool regarding caseload analysis, education and administration data for local service information. 4. Sets objectives for self on an annual basis in relation to the job description and personal job plan 5. Provides telephone answering machine checking service 6. Utilises computerised systems to support practice e.g. PAS, SCI-Clinical, Email, results reporting. 7. Provides service activity reports to Line Manager as required 8. Participates and acts upon relevant statistics such as audit, to enhance delivery and quality of patient care 1. 5 8. ASSIGNMENT AND REVIEW OF WORK 1. 2. 3. 4. 5. Clinical workload will be delegated by medical colleagues against patient demands. Education, learning and development needs of the post holder are identified via e-KSF and PDP&R process. The post holder will undertake annual review and agree objectives with Assistant Nurse Manager or deputy. Performance against these objectives will be reviewed on a regular basis. Works within the statutes and guidelines of the NMC, National, Highland and locally agreed policies, protocols and procedures. Anticipates and develops strategies to resolve service challenges / needs, involving appropriate colleagues such as; peers, Lead Nurse, General Manager, Accountant, and Consultants / Clinical Director. Attends and participates in speciality meetings, staff meetings, and nurse development meetings. 9. DECISIONS AND JUDGEMENTS 1. 2. 3. 4. 5. 6. 7. Makes autonomous clinical decisions in the management of the caseload and individual patient care including admission to and discharge from caseload, planning and prioritising patient care and referral to other agencies, taking account of the guidance of professional codes and employer’s policies and procedures. Is professionally accountable for his/her own actions without direct supervision. Clinically recognises own limitations in care provision and refer to other health professionals accordingly Autonomously identifies, prioritises and manages clinical governance and educational workload. Makes autonomous clinical decisions, identifying, analysing and synthesising relevant information, utilising knowledge, skills and experience of OPAT services taking account of the guidance and standards of the NMC and National, NHSS Highland and local policies, procedures and protocols. Recognises own limitations in the provision of clinical care and urgency of patient needs referring to other health care professionals accordingly. 10. MOST CHALLENGING/DIFFICULT PARTS OF THE JOB 1. 2. 3. 4. 5. 6. 7. 8. 9. Difficult communication issues – e.g. dealing with bad news, Inter-professional interface/working Demands of managing unrealistic expectations of colleagues, patients and carers. Dealing with emotional/sensitive issues in a noisy/quiet/busy ward environment and/or when the patient’s equipment or physical condition makes two-way communication difficult. Demand of having limited backfill to relieve for holidays/study/sickness. On-going evaluation of this new role and the scope of invasive interventions which can be undertaken safely and competently by an advanced nurse Developing and sustaining the service and nursing practice while responding to and meeting the varying needs of the patients, relatives and staff. Dealing with problems that have a high degree of complexity, providing advice to other health care professionals in the management of acute situations, using information delivered over the phone. Challenges associated with non-concordance of patients with prescribed treatment. Prioritising a varied and demanding workload 6 11. COMMUNICATIONS AND RELATIONSHIPS 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. Establishes and maintains effective communication and liaison with patients, carers and professionals across the statutory and voluntary service network to promote seamless care to patients. Acts as patient advocate and facilitate discussion between patients/families/health care professionals to achieve best possible outcomes for patients. May also be to achieve a compromise or to diffuse volatile situations Deals with complex issues (e.g. breaking bad news, poor prognosis) and early recognition and intervention of actual/potential problems at the diagnostic stage of care Acts as advisor and consultant to colleagues, both medical & nursing at all levels. Participates in meetings as appropriate with colleagues/managers/team leaders/ for the purpose of developing, planning and managing the OPAT service Networks locally, regionally and nationally by telephone, e-mail, attendance at conferences / seminars / meetings to discuss and share new innovations in practice and to develop clinical guidelines. Observes confidentiality in accordance with NMC and NHS Highland policies. Prepares and delivers formal and informal presentations/lectures/educational material to both professional and non professional audiences. Video conferences with consultants and other members of the health care team throughout Highland & Scotland when appropriate. Establishes and maintains professional relationships with a wide range of health care professionals, third sector agencies, Hospital, Care Home and other care institutions as appropriate to provide a planned, co-ordinated seamless service for patients. Identifies potential and existing challenges in care options for patients, carers and staff, using negotiation and counselling skills to achieve reconciliation and the best outcomes for patients. Participates in clinical meetings with nursing and medical colleagues. Participates in regular meetings with colleagues such as Consultants, Nurses, AHPs, for the purpose of planning, managing, evaluating and developing OPAT services and improving patient care. 12. PHYSICAL, MENTAL, EMOTIONAL AND ENVIRONMENTAL DEMANDS OF THE JOB Physical and Environmental Demands of ensuring good liaison with other health care professionals in the acute hospital setting Environmental Working within an acute hospital setting which may involve noise, lack of privacy, lack of space or physical and equipment barriers. Exposure to bodily fluids: Undertaking invasive clinical procedures which include exposure to blood, pleural aspirate and diagnostic tissue 7 Mental (on a daily basis) Must recognise patients’ health care needs, which can be urgent and therefore require rapid decision making in order to provide appropriate clinical management. Assessment of patients’ and carers’ needs requires continuous mental concentration, which may be frequently interrupted by pagers/telephone calls/other persons/environment. Independent working and the need to continually self-reflect on clinical decision making and knowledge and skill requisite to ensure safe practice. Working both as a lone practitioner and in a ward situation continually risk assesses situations to ensure personal safety and the safety of others involved. Communicating, co-ordinating and negotiating across health care professions requires diplomacy, concentration and skill. Confidence to react appropriately and manage unpredictable questions, behaviours and attitudes from audiences when delivering presentations/lectures. Emotional (on a daily basis) Communicating sensitive/unpleasant information to patients and families. Demands of dealing with family and human dynamics. Demands of making decisions on appropriate clinical management, which may involve invasive procedures Coping with unpleasant materials/odours e.g. wound exudate Demands of dealing with patients/families who have unrealistic expectations/complaints about care. Demands of liaising with/confronting people who may be involved in patients’ complaints. Demands of dealing with/confronting a colleague/team member with regard to clinical decision making, performance or behaviour. 13. KNOWLEDGE, TRAINING AND EXPERIENCE REQUIRED TO DO THE JOB 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. First level registered nurse Significant post-registration experience, with substantial time spent at Band 6 or above. Is able to demonstrate ability and competence to assess patient suitability for participation in OPAT Has the knowledge, skills and ability to assess patients for the most appropriate vascular access device for antibiotic delivery Is able to demonstrate competence to insert vascular access device ie PICC/Mid line Is able to demonstrate competence to perform technical diagnostic procedures ie Lumbar puncture Independent Non Medical Prescriber Higher degree MSc or professional knowledge at degree level supplemented by specialist training, experience and short courses to Masters degree equivalent. Teaching experience is essential, qualification desirable. Knowledge of, and ability to interpret and apply all relevant NHS Highland and professional policies, procedures and guidelines relating to national and local OPAT services Communication, education and diplomacy skills to provide consultancy advice regarding clinical management to professional colleagues. Psychological assessment & intervention skills (non-directive interventions), exploratory skills 8 13. 14. 15. 16. 17. 18. 19. (active listening, questioning, verbal and non-verbal communication, reflection), self understanding and action skills Health promotion and health education approach to care utilising a motivational approach to self care Understanding of the research process and ability to participate in research projects and the implementation and dissemination of research findings I.T. skills – E. mail, word processing, power-point presentations, ability to search inter and intranet. Knowledge and ability to successfully lead and manage change in working practices. Good level of physical health and stamina, gross and fine motor fitness and dexterity. An efficient manager of time, of a team & of a clinical case-load. Team Leadership / Service development skills 14. JOB DESCRIPTION AGREEMENT I agree that the above Job Description is an accurate reflection of my duties and responsibilities at the date of signing. Job Holder’s Signature: Date: Manager’s Signature: Date: 9