UNIVERSITY OF GLAMORGAN PRIFYSGOL MORGANNWG SECURITY POLICY 1. INTRODUCTION 2. RESPONSIBILITIES 3 CAMPUS SECURITY & CAR PARKING a. SITE INFORMATION b. CCTV c. PARKING POLICY d. IDENTITY BADGES 4. EMERGENCY PROCEDURES a. CONTACT PHONE NUMBERS b. PERSONNEL c. EVACUATIONS 5. DATA PROTECTION ACT 1998 a. CCTV b. CONFIDENTIAL WASTE c. INFORMATION SECURITY 6. ACCESS TO CAMPUS FACILITIES a. OPENING TIMES : BUILDINGS b. OPENING TIMES: CAR PARKS c. VISITORS/CONTRACTORS 7. PERSONAL SAFETY 8. PROTECTION OF POSSESSIONS a. KEYS/SWIPE CARDS b. PERSONAL POSSESSIONS c. UNIVERSITY PROPERTY/EQUIPMENT d. PEDAL CYCLES 9. LOST & FOUND PROPERTY a. MAIN CAMPUS b. GLYNTAFF c. ACCOMMODATION 10. REPORTING OF INCIDENTS a. ASSAULTS b. THEFTS & LOSSES c. SUSPICIOUS EVENTS/PERSONS 11. HELP & ADVICE 1. INTRODUCTION SECURITY IS AN ISSUE OF CONCERN TO EVERYONE ON CAMPUS Open access to University campuses is rightly seen as an essential ingredient of academic life. Open access does carry some risks and if the general invitation to the campus is not to be abused, some convenient security measures are not only inevitable but highly desirable to maintain the University’s reputation as a safe and secure environment. The University of Glamorgan’s Estates & Facilities Department aims to: 1.1 1.2 Provide, as far as is reasonably practicable, a safe, secure and supportive environment for staff, students and visitors and their property Make reasonable efforts to protect the buildings and property which are owned by the University Encourage all users of the University to promote a secure environment through their own conduct Achieve a quick and effective response to incidents that occur on Campus Record all incidents of crime which occur on Campus and to identify particular crime trends Deal effectively with any incident which occurs on Campus and which needs appropriate attention Comply with insurers requirements Advise Directorate, Deans and Heads of Schools/Departments on security and crime prevention matters Liaise with the local Police on matters of common interest and mutual benefit Your co-operation is sought by: Taking common sense precautions with both University & personal property Reporting any incidents of crime or suspicious behaviour on Campus Taking care of room keys/swipe cards and reporting any losses immediately Locking your door each time you leave your room unattended 2. RESPONSIBILITIES Responsibility for security rests with ALL students, staff (including contractors and agency staff) and with visitors to the University. Procedures for the reporting of incidents can be found in section 10. 3. CAMPUS SECURITY & CAR PARKING a: SITE INFORMATION The University’s Security & Car Parking Personnel are provided by Q-Park. There is always (24 hours a day/365 days a year) a security presence on Main Campus in the Security Gatehouse at the entrance to campus. Assistance with broken down vehicles/escort to your car service is available by contacting Q-Park. All Q-Park personnel are 1st Aid trained. b: CCTV The University will make the best use of modern technology to protect its community and assets. The University’s CCTV Systems will be managed and operated in accordance with the Data Protection Act 1998 (See 5a). c: PARKING POLICY Parking is available for staff and students on a first come first served basis. Students on main campus should use the Llantwit Road Car Parks. All staff & students are required to pay to park in University Car Parks. Official pre-booked visitors can park without charge in the Visitors Car Park on main campus or in any car park at Glyntaff. Staff Application Forms for a Car Parking Permit are available from Q-Park. All parking is subject to the University’s Conditions of Parking, which are available from Q-Park. d: IDENTITY BADGES If you have been issued with an identity badge, it should be worn at all times when on Main Campus or Glyntaff Campus. 4. EMERGENCY PROCEDURES Full details of All Emergency Procedures are contained in the University’s Health & Safety Policy. a: CONTACT PHONE NUMBERS In the event of a Security, Fire or Medical Emergency, please contact QPark on ext 2100. Q-Park can also be contacted on ext 2055 or by E-Mail for non-emergency issues. b: PERSONNEL David Mann Chris Beazer Paul Trew c: Security Manager Assistant Security Manager Q-Park Site Manager ext 2758 ext 2079 ext 2055 EVACUATIONS Full details of evacuation procedures are contained in the University’s Health & Safety Policy. 5. DATA PROTECTION ACT 1998 The University of Glamorgan seeks to ensure that all its purposes for, and processing of, personal data will comply with the Data Protection Act 1998. Full details are contained in the University’s Data Protection Handbook. Clarification of any Data Protection issues should be directed to M J B Lloyd, the University’s Data Protection Officer. a: CCTV The Data Protection Act 1998 now covers other electronic and digital media beside computer based data. This includes Closed Circuit Television (CCTV) and any other means of recording sound and image data. The University, in its Notification to the Information Commissioner, is registered as a Data Controller & Owner of the CCTV Scheme in operation at the University. Signage is placed around the University premises to inform anyone entering the premises that CCTV with recording is in use. b: CONFIDENTIAL WASTE Any waste classified as confidential should be disposed of/destroyed in accordance with the University’s policies & procedures. For advice on disposal of confidential waste, please contact David Mann, Security Manager. c: INFORMATION SECURITY The basic concepts of information security are: Confidentiality: Ensuring that the information is accessible only to those authorised to have access. Integrity: Safeguarding the accuracy and completeness of information and processing methods. Availability: Ensuring that authorised users have access to information and associated assets when required. We all have a responsibility to ensure that the risks to University Information are minimised. You can reduce the risks by the following means: 1. Ensure all data is regularly backed up 2. Adopt a clear desk policy – ensure all “sensitive” work is locked away each night 3. Use of “Privacy Screens” on PC monitors where confidential work is undertaken 4. “Lock” your PC screen when you leave your desk 5. Do not allow visitors to view work on your desk or PC screen 6. Do not leave your desk/cabinets unlocked when you leave your office 7. Do not share passwords – this is an infringement of University Regulations unless specifically authorised 8. Do not write your password down 9. Check you are E-Mailing the correct recipient 10. Check E-Mails for sensitive content before forwarding them on 11. Ensure training in Information Security is included in induction training 6. ACCESS TO CAMPUS FACILITIES a: OPENING TIMES OF BUILDINGS/CAR PARKS The majority of main campus academic/teaching buildings are open from 07.30 to 21.00 Monday to Friday, and from 08.00 to 16.00 on Saturdays and Sundays. Limited 24 hour research facilities are available in certain areas for authorised staff. 24 hour computing facilities are available in J1 on main campus. At Glyntaff, academic/teaching buildings are open from 07.30 to 21.00 Monday to Friday and from 10.00 to 16.00 on Saturdays. Requests for access to buildings outside of normal opening times must be directed to the Estates & Facilities Department. During official close down times at Easter and Christmas, no access is allowed to any campus building. b: OPENING TIMES OF CAR PARKS Main Campus Car parks are accessible 24 hours a day. The car parks on Llantwit Road are closed from 24.00 until 05.30 each night and all day Saturday and Sunday. Glyntaff car parks are open in line with Glyntaff building opening times. c: VISITORS/CONTRACTORS If you are expecting a visitor or contractor, and they are due to arrive by car/van, please inform Q-Park and the Gatehouse Reception. A temporary car parking permit will be made available for collection in the Security Gatehouse. Visitors/contractors are subject to the same parking conditions as staff/students. 7. PERSONAL SAFETY Your co-operation is sought by: Taking common sense precautions with your personal property and to use University property properly Behaving with courtesy and good manners whilst on campus and avoid committing incidents of anti-social behaviour Familiarising yourself with the University’s Health & Safety Policy 8. PROTECTION OF POSSESSIONS a: KEYS/SWIPE CARDS All requests for room keys/swipe cards must be made via E-Mail from the School/Department Secretary or Authorised Person to David Mann or Chris Beazer. Requests for access to Offices other than staffs own office must be approved by the Head of School/Department. Persons leaving the University or transferring to another School or Department must return their room keys/swipe cards direct to David Mann or Chris Beazer. They should not pass them to their replacement. Keys can, in certain circumstances, be issued to contractors. Contractor’s access to University Buildings will be strictly controlled by the Estates & Facilities Department. All losses of keys/swipe cards must be reported immediately to David Mann or Chris Beazer. b: PERSONAL POSSESSIONS If left insecure or unattended, theft of personal possessions such as wallets, purses, handbags, mobile phones, laptops etc is a possibility. Responsibility for personal property remains with the owner of the property. The University takes no responsibility for such property left on the premises, including motor vehicles & cycles. c: UNIVERSITY PROPERTY/EQUIPMENT Security is not intended to be a hindrance to academic activity but to be an essential ingredient for the smooth operation of schools and departments. Our theft insurance carries a large excess for thefts/losses not involving forcible entry so staff should ensure that rooms are kept locked when unattended. d: PEDAL CYCLES Secure cycle shelters are available on main campus. Full details of this scheme are available from Natalie Sayer in Estates. 9. LOST & FOUND PROPERTY a: MAIN CAMPUS Full details of the University’s Lost Property Procedures for Main Campus can be Found in the “How To” Guide on Inform. b: GLYNTAFF Any found Property at the Glyntaff Campus should be handed to a member of Kier FM’s staff for logging/safe keeping. Any lost property should be reported to Kier FM. c: ACCOMMODATION Any found property at Glamorgan Court Halls of Residence should be handed into the Glamorgan Court Security Lodge for logging/safe keeping. Any lost property should be reported to a member of the accommodation staff. 10. REPORTING OF INCIDENTS Estates & Facilities will investigate and respond to all emergencies in accordance with the University’s Emergency Procedures. a: ASSAULTS If you have been assaulted (or witness an assault), you should ring ext 2100 immediately to summon emergency help. Q-Park staff will respond to the incident and contact the emergency services. b: THEFTS & LOSSES Any theft or loss of personal or University property must be reported immediately to: Estates & Facilities (ext 2758) during normal working hours Q-Park (ext 2055 outside of normal working hours. Any theft or loss of personal possessions by a member of staff/student/visitor must be reported to the Police direct so a crime number can be obtained for any possible Insurance Claim. c: SUSPICIOUS EVENTS/PERSONS All suspicious events or persons acting suspiciously should be reported immediately to: Estates & Facilities (ext 2758) during normal working hours Q-Park (ext 2055) outside of normal working hours. 10. HELP AND ADVICE Help and advice on any security related issue can be obtained by contacting David Mann or Chris Beazer (Estates & Facilities) during normal working hours or Q-Park outside of normal working hours.