Cincinnati Children’s Hospital Medical Center is conducting a search for a Pediatric Patient/Family Centered Medical
Home Learning Community (PCMH) Coach to assist practices through their journey of becoming National Committee of
Quality Assurance (NCQA) recognized. This position will report to the Manager of PCMH.
Cincinnati Children's Hospital Medical Center is nationally recognized as a leader in pediatric healthcare, with a reputation
for excellence in patient care, research and medical education. We are a full-service, not-for-profit pediatric academic
medical center, established in 1883. We have 587 registered beds, including 85 inpatient psychiatry beds and 36 residential
psychiatry beds. We are the second-highest recipient of National Institutes of Health grants for pediatric research. Our
vision is to be the leader in improving child health. Our awards and rankings include:
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U.S. News & World Report ranked Cincinnati Children’s No. 3 in the nation in the magazine's 2014-2015 list of the
best children's hospitals. Cincinnati Children’s was also rated in the top 10 in all pediatric specialties.
U.S. News & World Report ranked the Department of Pediatrics at the University of Cincinnati College of Medicine as
the third best pediatric program at a medical school in the United States. The UC Department of Pediatrics is
comprised entirely of faculty members from Cincinnati Children’s Hospital Medical Center.
Recognized for leadership and innovation in quality, safety and family-centered care; recipient of awards from the
American Hospital Association, The Joint Commission, and the Picker Institute, among others.
Cincinnati Children’s formally launched its Pediatric Patient/Family Centered Medical Home Learning Community in late
2013, focusing on:
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Improving access and continuity of healthcare for children in our community through stronger partnerships between
patients, families and care teams; and
Facilitating support for physician practices on the PCMH journey and through transformation, including development
of reliable and measurable processes of care
The Pediatric Patient/Family Centered Medical Home Learning Community includes both internal and external stakeholders.
The goal of the Learning Community is to maximize current and future opportunities which result from an efficient,
patient/family-focused model of care.
The Medical Director and PCMH Coaches assist CCHMC primary care and specialty practices, as well as community pediatric
primary care practices, through their transformation and journey of becoming NCQA recognized.
PCMH Coaches are responsible for evaluating assigned practices relative to their readiness for transformation and identify
gaps relative to the practice’s ability to meet NCQA standards. PCMH Coaches create, execute and evaluate the tools,
processes and templates used by the practice, make recommendations for improvement and enhancements with the goal of
creating “best in class” submission documentation. During the transformation journey, the PCMH Coaches provide ongoing
onsite and/or telephonic coaching and team consultation sessions with the practice staff. PCMH Coaches assist in developing
educational materials and courses to promote understanding and acceptance of the patient centered model. PCMH Coaches
are responsible for planning and leading educational programs and special projects within the PCMH program.
Ideal candidates will have a Bachelor's Degree with 5 years of related experience in development and implementation of
PCMH models and knowledge of NCQA Recognition Program. PCMH Content Expert Certification must be obtained within 6
months after hire.
If you have an interest or would like to recommend a colleague, please contact us in confidence. Katie Nolan, Cincinnati
Children’s Human Resources Employment Specialist, is conducting the search. Katie can be reached at 513-636-4023 or
Kathleen.Nolan@cchmc.org. Candidates may also apply directly to our career website at www.cincinnatichildrens.org, and
reference job number 73117.
CCHMC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color,
religion, sex, national origin, age, genetic information, physical or mental disability, military or veteran status, sexual orientation, or other
protected status in accordance with applicable federal, state, and local laws and regulations.