11981 version 3
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Plan and control stock storage areas in a retail or distribution
environment
Level
4
Credits
3
Purpose
People credited with this unit standard are able to plan storage areas to
accommodate stock, and control stock storage areas in a retail or distribution
environment.
Subfield
Retail, Distribution, and Sales
Domain
Retail and Distribution Management
Status
Registered
Status date
21 November 2008
Date version published
21 November 2008
Planned review date
31 December 2013
Entry information
Open.
Accreditation
Evaluation of documentation and visit by NZQA and
industry.
Standard setting body (SSB)
ServiceIQ
Accreditation and Moderation Action Plan (AMAP) reference
0225
This AMAP can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
Special notes
1
The following unit standards may be considered relevant to and/or supportive of this
unit standard, but are not prerequisite unit standards: Unit 11967, Manage redundant
and obsolescent stock in a retail or distribution environment; and Unit 11985,
Maintain safety in a distribution facility.
2
Definitions
Agreed indicates a course of action that is established between two or more people
(including the candidate) and which follows organisational procedures.
Organisational procedures refer to instructions to staff on policy and procedures
which are formally documented, or generally accepted within the workplace.
Retail or distribution environment refers to workplaces where the primary focus is on
customers purchasing goods and/or services.
 New Zealand Qualifications Authority 2016
11981 version 3
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Elements and performance criteria
Element 1
Plan storage areas to accommodate stock in a retail or distribution environment.
Performance criteria
1.1
Factors affecting assignment of storage areas are identified and their impact on
the storage area plan is explained.
Range
factors may include but are not limited to – seasonal stock, new
lines, available space, access to stock, dangerous and/or
hazardous stock, budget, security.
1.2
Plan is developed which optimises available space.
1.3
Planned storage area meets stock requirements.
Range
requirements may include but are not limited to – environment,
storage, handling, accessibility.
1.4
Plan for storage area is consistent with organisational procedures.
1.5
Plan for storage area provides for safe access to stock.
Range
1.6
personnel, materials handling, equipment.
Plan for storage area follows logical sequence for product placement.
Element 2
Control stock storage areas in a retail or distribution environment.
Performance criteria
2.1
Stock is stored in accordance with storage area plan within agreed timeframe.
2.2
Stock is rotated and replenished in accordance with organisational procedures.
Range
stock rotation requirements include but are not limited to – first in
first out (FIFO) basis, expired items replaced by closest expiry
date, controlled letdowns.
2.3
Stored stock is visible and easily identified in accordance with organisational
procedures.
2.4
Security of stock storage areas is maintained in accordance with organisational
procedures.
 New Zealand Qualifications Authority 2016
11981 version 3
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Please note
Providers must be accredited by NZQA, or an inter-institutional body with delegated
authority for quality assurance, before they can report credits from assessment against
unit standards or deliver courses of study leading to that assessment.
Industry Training Organisations must be accredited by NZQA before they can register
credits from assessment against unit standards.
Accredited providers and Industry Training Organisations assessing against unit standards
must engage with the moderation system that applies to those standards.
Accreditation requirements and an outline of the moderation system that applies to this
standard are outlined in the Accreditation and Moderation Action Plan (AMAP). The
AMAP also includes useful information about special requirements for organisations
wishing to develop education and training programmes, such as minimum qualifications for
tutors and assessors, and special resource requirements.
Comments on this unit standard
Please contact the ServiceIQ qualifications@serviceiq.org.nz if you wish to suggest
changes to the content of this unit standard.
 New Zealand Qualifications Authority 2016