11972 version 3
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Move goods manually and record stock movement in a retail or
distribution environment
Level
1
Credits
2
Purpose
People credited with this unit standard are able to move goods manually, and
record stock movement in a retail or distribution environment.
Subfield
Retail, Distribution, and Sales
Domain
Stock Control
Status
Registered
Status date
21 November 2008
Date version published
21 November 2008
Planned review date
31 December 2013
Entry information
Open.
Accreditation
Evaluation of documentation by NZQA.
Standard setting body (SSB)
ServiceIQ
Accreditation and Moderation Action Plan (AMAP) reference
0225
This AMAP can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
Special notes
1
The following unit standard may be considered relevant to and/or supportive of this
unit standard, but is not a prerequisite unit standard: Unit 11971, Use safe work
practices in a retail or distribution environment.
2
Performance of the elements of this unit standard must comply with the requirements
of the following: Health and Safety in Employment Act 1992; Health and Safety
Regulations 1995; and the Code of Practice for Manual Handling (Wellington:
Occupational Health and Safety Service, Department of Labour and Accident
Compensation Corporation, 2001).
 New Zealand Qualifications Authority 2016
11972 version 3
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3
Definitions
Agreed indicates a course of action that is established between two or more people
(including the candidate) and which follows organisational procedures.
Organisational procedures refer to instructions to staff on policy and procedures
which are formally documented, or generally accepted within the workplace.
Retail or distribution environment refers to workplaces where the primary focus is on
customers purchasing goods and/or services.
Elements and performance criteria
Element 1
Move goods manually in a retail or distribution environment.
Performance criteria
1.1
Safe lifting practices are used to move goods manually in accordance with the
Code of Practice for Manual Handling and organisational procedures.
Range
practices may include but are not limited to – position of feet and
load, use of legs, speed of lifting, curvature and angle of back and
neck, grip, use of body weight.
1.2
Goods are moved in a manner that prevents damage to goods, or harm to self
or others.
1.3
Goods are moved to correct position in accordance with organisational
procedures.
1.4
Goods are moved in a manner that minimises disruption to others.
Element 2
Record stock movement in a retail or distribution environment.
Performance criteria
2.1
Record of goods movement is accurate, complete, and filed in accordance with
organisational procedures.
Please note
Providers must be accredited by NZQA, or an inter-institutional body with delegated
authority for quality assurance, before they can report credits from assessment against
unit standards or deliver courses of study leading to that assessment.
Industry Training Organisations must be accredited by NZQA before they can register
credits from assessment against unit standards.
Accredited providers and Industry Training Organisations assessing against unit standards
must engage with the moderation system that applies to those standards.
 New Zealand Qualifications Authority 2016
11972 version 3
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Accreditation requirements and an outline of the moderation system that applies to this
standard are outlined in the Accreditation and Moderation Action Plan (AMAP). The
AMAP also includes useful information about special requirements for organisations
wishing to develop education and training programmes, such as minimum qualifications for
tutors and assessors, and special resource requirements.
Comments on this unit standard
Please contact the ServiceIQ qualifications@serviceiq.org.nz if you wish to suggest
changes to the content of this unit standard.
 New Zealand Qualifications Authority 2016