RFID Technology Infrastructure for Libraries: a case study of its implementation at JRDTML M.Surulinathi IKM Trainee, NCSI Bangalore-12 surulinathi@ncsi.iisc.ernet.in Dr. K. S. Chudamani Deputy Librarian, JRDTata Memorial Library, IISc Bangalore-12 ksc@library.iisc.ernet.in S. Sivaraj Librarian Bannari Amman Institute of Technology Sathyammangalam sivarajs@bitsathy.ac.in Dr. R. Balasubramani Assistant Librarian Dayananda Sagar College of Engineering Bangalore-78 Abstract Radio Frequency Identification (RFID) is the technology that is stated to replace barcodes in library applications. It is a form of identification that is contact-less and does not require line of sight. The technology, though new to libraries, has been in use in other sectors for more than 2 decades. The RFID tags are placed in books and generally covered with a property sticker. Antennas of different sizes, based on application, are used to read the tags and manage the various library functionsThe tags are “powerless”, have a very small read range, store a minimum amount of data and carry no patron data on the tags. The future of the tags will be to have a larger range and storage of more data on them. RFID system is flexible technology that is convenient easy to use and well suited for automatic operation. Patron satisfaction has become crucial for librarians. Today, many libraries are turning to RFID technology because it has proven itself in terms of security, convenience and efficiency in collection management and effective services for user community. Libraries benefit from an innovative and state-of-the-art system to better manage and protect their collection and increase patron satisfaction. Introduction Radio Frequency Identification (RFID) is the technology that is slated to replace barcodes in library applications. It is a form of identification that is contact-less and does not require line of sight. The technology, though new to libraries, has been in use in other sectors for more than 2 decades. The RFID tags are placed in books and generally covered with a property sticker. Antennas of different sizes, based on application, are used to read the tags and manage the various library functions. The RFID Solution is a revolutionary application of automatic identification and data capture (AIDC) technology. In a library environment, RFID technology resembles a traditional barcode system in that it provides a means of assigning an ID to an item and reading that ID to perform circulation transactions or to take inventory. JRD Tata Memorial Library was started in 1911 as one of the first four departments of the Institute. With the changing faces of management of libraries in India, it has ventured to bring-in new technologies for library automation. One such technology is the RFID Technology. In this paper, a detailed description of its implementation has been provided. What is RFID RFID is Radio Frequency Identification A typical RFID tag consists of a microchip attached to a radio antenna mounted on a substrate. The chip can store as much as 2 kilobytes of data. A reader is a device that has an antenna that emits radio waves and receives signals back from the tag. The reader then passes the information in digital form to a computer system. Components of RFID (According to TAGSYS RFID) According to “VTLS RFID” RFID Tags: Flexible, paper-thin smart labels that are applied directly to library items. Each RFID tag contains a tiny chip, which is both readable and writable and can store information to identify items in your collection. Antenna: A conduit between RFID tags and the coupler. RFID antennas emit radio waves that activate RFID tags as they pass through the activation field. After a tag is activated, it can send information to or receive information from the coupler. Coupler: The link between RFID tags and the PC. The coupler can send information in two directions: It can read information from a tag and send it to the PC (read mode), or it can read information from the PC and send it to an RFID tag (write mode). PC: The link between the coupler and your library automation system. Many companies have developed software that runs on local PC to provide an interface between the RFID hardware and the library automation system. RFID in Libraries The most comprehensive application of RFID technology in libraries can be found in Singapore. Libraries in Singapore, under the leadership of the National Library Board, aggressively implemented RFID technology in their libraries. A very large percentage of the public libraries in Singapore are already using RFID technology with remarkable results. Libraries in the United States and United Kingdom are also deploying RFID technology. Use of RFID technology in USA can be found in both public and academic libraries. New Hanover County Public Library in North Carolina and City Library at Santa Clara California were among the very early implementers of this technology. Others like Sarasota County in Florida are sufficiently pleased with their pilot projects that they are expanding the program to cover all libraries. The economic case is clear – the use of RFID technology is accompanied with improvements in productivity, better levels of service to patrons, effectiveness of self-check stations and reduction in losses due to theft. RFID technology in libraries in India is spreading like Indian Institute of Science has taken the lead in implementing RFID technology at Bangalore, Indian Institute of Technology at Chennai, University of Jammu at Jammu; Poona University at Pune etc. RFID Cycle at Libraries Tagging in Book Check out by Staff Circulation Station Security Gates Material Return Stock Verification RFID Tags that Revolutionize Library Management According to “TAGSYS RFID”, the tags have been specifically designed to be applied onto library media including books, CDs, DVDs and tapes. From the tags libraries benefit from an innovative state-of-the-art system to better manage and protect their collection and increase patron satisfaction. Features The RFID chip of Folio™ tag has 3 sections: a lockable section for the item identification, a re-writable one for library specific use, and a security function for the item antitheft. Folio™ tags don't need to be visible to be read: books and other media can be quickly identified in any orientation. The RFID chip integrates a "multi-read" function, allowing several items to be processed simultaneously. Folio™ tags are compatible with traditional library security systems. Benefits The use of RFID facilitates material handling, eases librarians' daily tasks and enables the use of self-service stations (for material check-out and return). Performing both identification and antitheft in a single operation, the Folio™ tag saves time at each step of the item processing function, from item programming to check-in and check-out operations. FID dramatically relieves Librarians of repetitive tasks, allowing more time to spend with patrons. Moreover, it helps reduce waiting lines. The Folio™ tag is the ideal "all-in-one" identification and security device for all items of the library collection. Library Inventory Reader RFID Reader to revolutionize collection management According to “TAGSYS RFID”, The TAGSYS Inventory Antenna is unique in its shape and functionality and enables librarians to easily identify items on the shelves. This RFID reader has been designed to perform fast and accurate inventory checks and also to search for specific items (re-shelving, weeding, on-hold management, etc.). It is connected to a PC which stores and displays item data. Data is then transferred to the library database. Features: TAGSYS Inventory Reader consists of a lightweight easy-to-handle RFID antenna connected to a powerful RFID reader. It enables instant data capture as soon as the RFID antenna is passed alongside the items in a continuous movement. All items are identified regardless of their thickness and proximity to the shelf's edge (any type of shelf, even metallic ones). Benefits The unique ergonomics of this Inventory Reader revolutionizes the collection management: - Having both hands free, library staff can perform inventory taking in a more convenient way. - Items do not have to be handled one-by-one nor removed from the shelves. The TAGSYS Inventory Reader, inventory checks require minimum staff and a short amount of time and Since inventory taking is no longer a tedious operation, libraries are now able to perform inventories more often. Library Dual-Technology Reader For a Smooth and easy conversion to RFID As picture shows handheld RFID/barcode reader that can perform three operations: scan the barcode, program the RFID tag and activate/de-activate the antitheft function of the RFID tag. It is a convenient tool to help libraries move from a barcode system to an RFID system. It provides the necessary flexibility for a smooth transition to RFID and is the ideal product for the management of inter-library loans. Features Library Dual-Technology Reader is lightweight and ergonomic. A single device enables the management of barcodes and RFID tags. Scanning and programming functions can be performed via the push button or in continuous mode at user convenience. It connects to any PC and laptop, just like any scanner. Benefits Library Dual-Technology Reader is a low-cost and efficient solution for the conversion of your collection, proving reduced operation and programming time. In a mobile configuration (connected to a laptop), the TAGSYS Library DualTechnology Reader enables on-the-shelf programming. The use of one single reader saves time in the item handling process. Library Circulation Station According to “TAGSYS” Circulation Station is staffs RFID station enabling librarians to simultaneously checkout and check-in several items. Each item must first be equipped with an RFID tag. This Station will identify all the items placed in a stack, onto the designated area, while activating or de-activating the antitheft functions of the tags at the same time. Processing check-in and checkout has never been so fast and convenient as with the RFID tag. Features Library Circulation Station is easy to integrate into or under existing circulation desks thanks to a low footprint and a smooth design. Item identification and security management are performed in one single operation, making for a very efficient station. It offers 'multi-read capabilities': up to 16 items can be processed simultaneously in a few seconds. An additional RFID antenna can be used to increase the number of items processed. It is integrated into self-service checkout stations. Benefits Circulation Station fits into the circulation counter and is convenient to handle items. Relieved from repetitive tasks, library staff can work at higher-level cognitive tasks (such as assisting patrons and referencing materials). Waiting lines for checkout desks or return desks has been reduced. TAGSYS Library Programming Station The TAGSYS Programming Station is designed to allow an efficient conversion of a collection from existing barcodes to TAGSYS Folio™ RFID tags. Its ergonomic design allows staff to quickly process materials: once the item is placed onto the Programming Station, barcode data is instantly programmed into the memory of the RFID tag and the antitheft function is activated at the same time. Converting the collection to RFID is simple and fast. Features Small in size and ergonomic, the TAGSYS Programming Station is immune to metallic desks and electronic interferences. Reading/writing and antitheft programming are performed in one single operation. The Programming Station connects to any computer and interfaces easily with the Library Information System.. The Programming Station can be used in conjunction with any barcode scanner. It can co-exist with conventional antitheft equipment. Benefits The TAGSYS Programming Station easily integrates to the library environment. It provides a low-cost and efficient solution for the conversion of the collection, with reduced operation and programming time. It can be used to convert a collection to RFID as well as to check-out and check-in single items Library Security Gates Launched in the late 90’s, the TAGSYS security system benefits from the latest design innovations to combine both item identification and security into a single device: the Folio™ RFID Tag. TAGSYS Security Gates feature the most modern detection algorithm that constantly detects non de-activated antitheft function. During check-out and check-in operations, the antitheft function is automatically de-activated or activated at the same time. Items that have not been checked out properly instantaneously trigger the gate's alarm as they pass through the detection field. This provides enhanced security system for the protection of the collection. Features Each pedestal is standalone and plug and play to the main power, and does not require additional equipment to operate. TAGSYS Security Gates provide maximum detection speed and field, regardless of the RFID tag orientation. There is no anti-collision limit: any non-de-activated RFID tag will be instantaneously detected. The plastic cover of the pedestal can be changed to other material to better match the library furniture and style. Benefits Being a standalone solution, TAGSYS Security Gates need not to be linked to the library database, and therefore they can still operate when the Library network is down or overloaded. The TAGSYS security system uses a single RFID tag for both identification and security, as well as a single piece of hardware equipment, to offer an efficient, reliable and cost-effective solution. Problems Faced by Libraries Nowadays libraries and Information Centres are facing the following problems: Rising labour costs Need to improve the services for user community Increased material handling time Increasing theft of valuable materials (rare materials and costly materials) Mis-shelved Materials Poor inventory accuracy and Lack of security arrangements Application of RFID for libraries RFID tags replace the bar code (anti-theft detection) device allowing for much faster conversion of library materials in new branches. RFID Station enables an easy and simple conversion of the collection, from existing barcodes to RFID tags. Check-out stations can be automated with easy, intuitive interfaces Book returns can be automated with check-in, EAS activation, and systems updates completed simultaneously in the book return chute. (Book drop) Fast on-the-shelf inventory allows for much better accuracy in collection management. This allows libraries to expand their collections without increasing their budgets and Quickly identity the misplaced and Shelf location Advantages of RFID over Barcode (According to “LIBSUITE RFID”) Visibility Range Multiple tags reading Durability Security RFID Non Directional - does not require line of sight About 40 cms Upto 200 tags per sec Barcode technology Directional, requires line of sight Not more than 15 cms About 1 or 2 per sec Withstands harsh environments Prone to scratching and (snow, rain, sunlight), and dirty tearing environments (dirt, dust, moisture and oil) and will last for decades Possible to detect theft on the spot Not possible to detect theft of items RFID Implementation at JRD Tata Memorial Library Owing to the reasons Pointed about in the earlier section, the RFID hardware was procured from Tagsys, Ltd. by the library. The panels were fixed at the exit turnstile. Further checks were made about its feasibility using the software support provided by Libsys. It has facility for RFID tag generation based on bibliographic details. A screen shot of the same has been shown below. The functions carried out are tagging, check-in, check-out, retag, etc. All these functions are essential for smooth management of the library system. Initially highly used books from the circulation desk were tagged on a priority basis. In a Parallel phase the computer section also tagged new books processed in the cataloguing section. This brought in a degree of importance for prevention of theft of new books as well as highly used books. The staffs were trained to carry out the check-in, checkout, etc. So far about 10000 books have been tagged. In spite of this, the security check cannot be reduced owing to fears of possibility of removal of the tags, etc. We are yet to implement the advanced stages of RFID tag usage - such as user dropping books in a collection box and later shelving of the books after checking. However, as the RFID technology is very costly, small libraries cannot afford to buy it. But, large libraries can go for it to safeguard their collection to the possible extent as they are open access libraries and their collection is very valuable for research. Conclusion The tags are “powerless”, have a very small read range, store a minimum amount of data and carry no patron data on the tags. The future of the tags will be to have a larger range and storage of more data on them. RFID system is flexible technology that is convenient easy to use and well suited for automatic operation. Patron satisfaction has become crucial for librarians. Today, many libraries are turning to RFID technology because it has proven itself in terms of security, convenience and efficiency in collection management and effective services for user community. Libraries benefit from an innovative and state-of-the-art system to better manage and protect their collection and increase patron satisfaction. References VIKAS MEHTA et al. (2004). “Radio Detection System for Information Handling”, DESIDOC Bulletin of Information Technology, Vol.24 (4), pp. 19-23, 2004 CHACHRA, VINOD and MCPHERSON, DANIEL, “Personal privacy and use of RFID Technology in Libraries: VTLS, 2003 Www.tagsys.net/rfid_in_library.html http://www.tagsys.net/index.php?module=tagsys&func=menu&m=7&sm=1 http://www.libsuite.com/libsuite_rfid/rfid_files/Default.htm