The Worcester Domestic Violence Action Group’s Guide to
Domestic Violence & Trauma Services for Worcester Families
Produced 9/10
Program
Name
Agency
The After
Community
Homicide Program Healthlink
Youth and Family
Services
275 Belmont Street
Worcester, MA
01604
508-791-3261
Community
Healthlink
Lipton Center
100 Erdman Way
Leominster, MA
01453
978-466-8371
Services Provided
The Building Bridges Survivors
Group: Meet, talk with, share, do
projects with other survivors of
homicide.
Work together on Building Bridges,
a quarterly newsletter for other
survivors and the broader
Worcester County community.
Support for adults, teens and
children, whether a survivor is a
parent, sibling, spouse or child.
Payment /
Hours
Free Services
Available
Including
Counseling &
Advocacy.
Intakes during
regular
business hours
Supportive Therapy: Individual or
family, child, adolescent, or adult
Other Support Services
Provide advocacy, information
and literature on state and
community resources that can
assist families financially and in
other ways to help rebuild their
lives.
Outreach to friends, fellow
students, co-workers and others
impacted by the homicide and
its aftermath.
Community events and outreach.
Professional Consultation &
Workshops
Teen Safety and
Support Network
Community
Healthlink
Youth and Family
Services
275 Belmont Street
Worcester, MA
For schools, community
organizations, and agencies.
A specialized program designed
to provide clinical and supportive
services for adolescents who have
been victimized by violence.
Services
Free services
available,
including
counseling
and advocacy
Center Hours
1
01604
508-791-3261
Community
Healthlink
Lipton Center
100 Erdman Way
Leominster, MA
01453
978-466-8371

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



Individual Therapy
Family Therapy
Group Therapy for Teens
Victimized by Violence
GLBTQ Support Services
Crisis Stabilization
Collaboration with
Community Agencies
Community Outreach and
Advocacy
WORCESTER
Mon-Thur 8:00
a.m.—8:00 p.m.
Friday
8:00
a.m.—6:00 p.m.
LIPTON
Mon & Fri 8:00
a.m.—5:-00 p.m.
Tues-Thur 8:00
a.m.—7:00 p.m.
Call 508-791-3261
or
978—466-8371
Ask to speak to
the Victim
Advocate
Victim Advocacy
Project
Community
Healthlink
Youth and Family
Services
275 Belmont Street
Worcester, MA
01604
508-791-3261
Community
Healthlink
Lipton Center
100 Erdman Way
Leominster, MA
01453
978-466-8371
Worcester:
Call 791-3261
and ask to
speak to the
Victim
Advocate
Leominster:
Call 978-466-8371
Domestic Violence Community
Provides comprehensive services
to child sexual abuse victims and
their families.
Free services
Services:
Individual and Family Therapy
Therapy Groups for child sexual
abuse victims
Advocacy
Case Management/Family
Support Services
Court Accompaniment
Collaboration with Community
Agencies
Outreach
Transportation - as needed
Access to Victim Services Library
counseling
Each Site Offers
Staff who are experts at working
with children who have
experienced trauma.
Family centered approach.
24 hr. emergency telephone
service availability.
Worcester Site Only
Child care for children ages 3-12
Clinical and supportive services for
available,
including
and advocacy
Center Hours
Worcester:
Monday,
Tuesday,
Wednesday,
Thursday
8:00 a.m. - 8:00
p.m.
Friday, 8:00 a.m.
- 6:00 p.m.
Leominster:
Monday &Friday
8:00 a.m. - 5:00
p.m.
Tuesday,
Wednesday,
Thursday
8:00 a.m. - 7:00
p.m.
Center Hours:
2
Intervention and
Response Team
Healthlink
Youth and Family
Services
275 Belmont Street
Worcester, MA
01604
508-791-3261
Community
Healthlink
Lipton Center
100 Erdman Way
Leominster, MA
01453
978-537-3324
children and their families who
have been exposed to Domestic
Violence.
Services
 Individual Therapy
 Family Therapy
 Group Therapy for Adults or
Children who Have Been
Exposed to Domestic
Violence
 Crisis Intervention
 Consultation to Community
Agencies
 Safety Planning and
Advocacy
YWCA of
Central MA
Daybreak
Resources for
Women and
Children
P.O. Box 3093
Worcester, MA
01613
508-755-9030
Monday—
Thursday
8:00 a.m.— 8:00
p.m.
Friday 8:00
a.m.— 6:00 p.m.
The Lipton
Center
Monday; Friday
8:00 a.m.— 5:00
p.m. Tuesday,
Wednesday,
Thursday 8:00
a.m.— 7:00 p.m.
Most
Insurances
Accepted,
Sliding fee
Scale, Free
Care Services
Available,
Including
Counseling
and Advocacy
Ask to speak to
the Victim
Advocate
Daybreak
Resources for
Women and
Children
Youth and
Family Services
YWCA of Central Mass Daybreak
is
the designated Domestic
Violence service program for
Central Massachusetts. Daybreak
is a core member of Jane Doe,
Inc and the chair of the
Coordinated
Community
Response
Network
to
End
Domestic Violence—an active
network of community providers
from a multitude of backgrounds
and entry points for victims whose
mission is to build the community’s
capacity to recognize, refer and
respond to domestic violence.
Daybreak is proactive about
preventing and minimizing the
impact
of
intimate
partner
violence and the repercussions
this
violence
has
on
the
community. Daybreak advocates
Free
Hotline
available 24
hours a day, 7
days a week
3
and educators are also trained to
work with victims in all stages of
abuse and support and educate
bystanders (we are all bystanders:
friends,
family,
community
members,
employers,
and
providers). Daybreak utilizes the
empowerment
model
when
working
with
victims
which
involves support and education in
making your own choices about
your present and future.
Daybreak offers the following
services:
 24 hour hotline
 Individual
short-term
counseling for victims and
bystanders
 Support groups for victims
 Connection to emergency
shelter
 SAFE PLAN court advocates
 Community consultation and
trainings
 WIN (Worcester Intervention
Network)—a partnership with
the
Worcester
police
department
 Community education
NEW: Two Free Domestic Violence
Education Groups for Worcester
County Families
1)
Supporting Children
2)
Reclaiming Our Lives
The Supporting Children group
will be held from 5:30-6:30pm
& the Reclaiming Our Lives
group will be held from 6:307:15pm
& Will take place in 4 sessions
on Thursday evenings Nov 4,
Nov 11, Nov 18 and Dec 2
You can attend one or both.
To set up a brief registration
4
meeting please call 508-7559030 and ask to speak with
Amanda.
Victim Witness
Program
District Attorney
Joseph Early
Jr.’s Office
Worcester District
Attorney's Main
Office
225 Main Street,
Room G-301,
Worcester, MA
01608
(508) 755-8601
Victim Witness Program:
The Victim Services Unit is
committed to providing victims of
crime with access to
comprehensive, quality services
regardless of the nature of their
victimization, age, race, religion,
gender, ethnicity, sexual
orientation, capability, or
geographic location. In addition,
we seek to make the criminal
justice system more
understandable, accessible and
humane.
No Cost
Intakes during
regular
business hours
The primary goals of the
Victim/Witness Assistance Program
are to reduce the level of
secondary injury associated with
the aftermath of crime and to aid
in the prosecution of criminal
cases by ensuring that crime
victims and witnesses are
provided with the entitlements
and services mandated by the
Massachusetts Victim Bill of Rights
Central
Massachusetts
Child Trauma
Center
Lead Agency:
LUK inc.
Evidence-Based Trauma
Treatment:
Centralized
Child Parent Psychotherapy: ages
Referral:
0-6 (Child and caretaker heal
(978) 345-0685
from trauma together)
Beth Barto
545 Westminster St. Trauma Focused Cognitive
Fitchburg, MA
Behavioral Therapy: ages 6-18
01420
(Child with the support of their
caregiver health from
Other locations:
trauma learning skills to manage
LUK inc.
the intense feelings associated
1280 Main St
with difficult life experiences.)
Worcester, MA.
Trauma Informed Trainings for
Systems
Clinical Partner
Community Health
Services are
billed through
families
insurance.
Trauma
informed
trainings are
provided by
Center.
Hours are
consistent with
LUK and CHL
(Flexible)
5
Link
275 Belmont St.
Worcester MA
Community Health
Link
100 Erdman Way
Leominster, MA
Legal Assistance
Corporation
Legal
Assistance
Corporation of
Central MA
405 Main Street
Worcester, MA
01608
508-752-3718
LACCM provides free civil legal
assistance to low-income and
elderly residents of Worcester
County. With over twenty
advocates, LACCM’s specialties
include family law matters
affecting domestic violence
victims.
LACCM's Families & Children Unit
provides legal representation to
victims of domestic violence
primarily in the field of domestic
relations law. Such cases involve
disputes directly against the
batterer, such as divorce,
paternity, custody and visitation,
child support, spousal support,
property division and health
insurance. Representation is also
provided for relocation, including
filing of name change petitions
without notice to the abuser, in
appropriate situations. The
Families & Children Unit also works
closely with SAFEPLAN advocates
in the Worcester County courts to
assist victims in the process of
obtaining 209A Abuse Prevention
Orders. In complex cases, the Unit
provides representation at 209A
renewal hearings.
MassLegalHelp.org Mass. Law
(MLH)
Reform Institute
(MLRI)
99 Chauncy St.,
5th fl.
MLH is an internet website
maintained by MLRI. The site has
legal information, including
comprehensive legal information
about domestic violence and
family law and contact
LACCM can
provide legal
services to
households
whose net
incomes are
up to 125% of
the federal
poverty
guidelines. In
certain
situations,
LACCM can
also provide
legal services
to households
whose gross
incomes are
up to 187.5% of
the federal
poverty
guidelines.
These
guidelines
change in
February of
every year.
Intakes during
regular
business hours
Access to the
site is free and
available 24
hours a day, 7
days per week
by email
6
Boston, MA 02111
The MJ
Leadenham
Family Visitation
Center
RESPECT Program
New Hope
91 Prescott Street
Worcester, MA
01605
508-753-3146
New Hope, Inc.
91 Prescott Street
Worcester MA
01605
Phone: 508-7533146
Toll free 877-2220083
Fax: 508-753-3148
Site Director:
Anne Early
1-877-222-0083
Toll Free line.
*also groups in
Attleboro,
Taunton, and
Franklin
information for legal aid
programs and lawyer referral
services. MLH also has a
“contact us” feature.
Established to ensure the safety
and welfare of children and
adults while they see each other.
It also enables an ongoing
relationship between the NonCustodial parent and their child
in a safe environment.
Services Offered:
 Supervised Visits
 Monitored Visits
 Monitored Exchanges
RESPECT is an intervention
program for individuals who
abuse their partners. The goal is
to help them end their violence
by holding them accountable
for their own behavior, and
helping them recognize certain
belief systems and attitudes that
contribute to their unhealthy
behaviors.
Educational methods and
techniques are used during
weekly group sessions. Training
and consultation are available
to community agencies, law
enforcement, and social
agencies. The program is
certified by the MA Department
of Public Health.


Rape Crisis Center
of Central MA
Rape Crisis
Center of
Central MA
Fees based on
income, and on
a sliding scale.
Fee is waived for
DCF-involved
victim of
Domestic
Violence
Intakes during
regular business
hours
Fees are based
on income, and
no one is turned
away solely for
an inability to
pay.
Intakes during
regular business
hours
State DPH-certified, 40+
weekly group sessions
Holds abusers
accountable for their
behavior
24-Hour Hotline: 1-800-870-5905
If you or someone you know has
been sexually-assaulted, call 1-
Free
Hotline available
7
588 Main Street,
Worcester, MA
01608
and
285 Nichols Rd,
Fitchburg, MA
01420
800-870-5905
(English)
1-800-223-5001
(Spanish)
800-870-5905 or 508-852-7600. A 24 hours a day, 7
counselor is always available to
days a week
offer support and information. A
TTY is available for Deaf and
hard of hearing individuals’
weekdays, 9a-5p at 888-8877130. MassRelay (TTY service)
also available, by calling 711
and Video Relay Operators are
available by calling: 866-3278877
Individual Counseling
A counselor will work with you as
you begin to reaffirm your
strength, sort out your feelings
and regain control over your life.
Individual counseling is also
available to family members and
friends.
Support Group Counseling
Support groups are available for
adolescent and adult female or
male survivors who have
experienced sexual assault.
Support groups encourage you
to explore your feelings and
experiences in a safe and
supportive environment.
Safe Step Program
Advocacy
Counselors can provide
accompaniment, support,
information and referrals through
the medical, police & criminal
justice systems. Counselors are
available 24-hours a day to
accompany a survivor to an
emergency room or police
station. Court advocacy requires
a 5 days notice prior to the court
date.
Transitional Housing and Case
RCAP Solutions
90 Madison Street, management for any woman
with children who are fleeing
Suite 303
from Domestic Violence and
Worcester, MA
meet eligibility criteria.
01608
Intakes during
regular business
hours
8
Safelink
508-792-5220
Not for emergency placements.
Safelink
A 24-hour live response in
English, Spanish, and TTY
Translation in 140 languages;
Crisis intervention, safety
planning, support, information
and referrals;
Access to emergency shelter
statewide
Free
 Worcester Domestic Violence
Free
1-877-785-2020
(toll-free)
Domestic Violence Worcester
Action Groups
Community
Connections
Coalition
c/o the
Worcester
Community
Action Council,
Inc.
484 Main Street,
2nd floor
Worcester, MA
01608
508-754-1176x126
Action Group – a monthly
meeting of survivors and local
agencies to improve Access to
Legal Representation for
Victims in the Court
Available 24
hours a day, 7
days a week
Call during
regular business
hours
 NEW: Two Free Domestic
Violence Education Groups for
Worcester County Families in
collaboration with YWCA of
Central MA Daybreak
Resources for Women
3)
Supporting Children
4)
Reclaiming Our Lives
The Supporting Children
group will be held from 5:306:30pm
& the Reclaiming Our Lives
group will be held from 6:307:15pm
& Will take place in 4 sessions
on Thursday evenings Nov 4,
Nov 11, Nov 18 and Dec 2
You can attend one or both.
To set up a brief registration
meeting please call 508-7559030 and ask to speak with
Amanda.
WINN Program
Worcester
Police
Department
9-11 Lincoln
Assistance for Victims of
Domestic Violence within the
Worcester Police Department
Free
Available 24
hours per day, 7
days per week
9
Square
Worcester, MA
508-799-8610
For additional Community
Resource Information, Contact:
MASS 211 - Dial 211
Mon.-Fri., 8:00 a.m.-8:00 p.m., free, confidential information and referral help line
provided by a statewide collaboration of United Ways & the Massachusetts
Association of Information and Referral Specialists.
This guide is prepared by the Worcester Domestic Violence Action Group including Daybreak
Resources at the YWCA, District Attorney Joseph Early’s Office, the MA Department of Children
and Families Worcester Area Offices, Legal Assistance Corporation of Central MA,
Massachusetts Law Reform, New Hope and Worcester Community Connections at the
Worcester Community Action Council, inc.
While our intent was to include accurate data on local human service agencies, some inadvertent errors or omissions may
have occurred and some changes will undoubtedly take place between printing and distribution.
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