EUROPEAN COMMISSION
DIRECTORATE-GENERAL
ENVIRONMENT
Directorate A – Communication, Legal Affairs & Civil Protection
ENV.A3 - Civil protection
CURRICULUM
Staff Management Course (15 Participants)
Lesson no.
Content
Training Objectives
Specified Content
1.
Exercise
"Reception Centre"
To kick-start the course and tabletop
exercise
To refresh and further develop reception procedures introduced during the
OPM in order to let the participants
experience a ‘realistic’ mission start
up phase in more detail
-
To allow the participants to acquaint
themselves – outside the exercise set
up.
To introduce the course aims and con- tent to the participants
To establish and discuss the concept 4.
Staff Procedures and content of ‘staff procedures’ as well as identify and present alterna- I:
2.
Course "Icebreaker"
3.
Course Introduction
Reception Centre
Reception of participants as actually deployed team members in
the affected country
Designation of teams, team leaders and team staff functions
Initial operational tasking / plan of action
The link up with a support team
Initial administrative and logistic arrangements
Briefing by MIC Team leader
Initial situation analysis
Media
Team self-evaluation of the reception experience
Transport to training course venue
Official welcome and opening
Training aims and methodology
Presentation of course management and participants
Administrative issues
What are staff procedures?
Strengths / weaknesses?
Different interpretations / approaches?
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Units of
Theory / Syndicate work
6/0
2/0
1/0
1/0
EUROPEAN COMMISSION
DIRECTORATE-GENERAL
ENVIRONMENT
Directorate A – Communication, Legal Affairs & Civil Protection
ENV.A3 - Civil protection
Staff procedures
-from a research
analyst’s perspective
5.
Staff Procedures
II
tive theoretical approaches
To broaden the participants perspec- tive on the subject.
Different organisational theories?
Developments?
To enhance the participants’ understanding of staff procedures and internal processes / workflow in general as well as in stressful situations.
Identification of typical effects on staff procedures and management during extended deployment
Identification of typical effects on staff decision making during
extended deployment
Tools ("Mind mapping")
Internal workflow
Internal communication and information flow
Tools: i.e. Virtual OSOCC, "Mind Map"
1/0
Information needs and priorities
Collection plan
Validity and credibility of information
Microsoft Groove
Identification of relevant recipients /
Exchange of information
Reporting quality – what makes a good report?
1/0
Organisational policies within the EU
European Commission representation
Tools
1/0
-
To enhance the participants’ under6.
Staff Procedures standing of staff procedures and internal processes / workflow in general III
as well as in stressful situations
To enhance the participants’ ability to 7.
Information
identify and collect relevant inforManagement I
mation
To enhance the participants’ ability to 8.
Information
analyse and disseminate relevant in- Management II formation
To enhance the participants’ under9.
Media Policy
standing of and ability to handle press policy related issues as a staff
10.
International
Law
CURRICULUM
To enhance the participants’ understanding of international disaster response law
-
1/0
1/0
1/0
International conventions and guidelines
International Disaster Response Law, Rules and Principle programme (IDRL)
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EUROPEAN COMMISSION
DIRECTORATE-GENERAL
ENVIRONMENT
Directorate A – Communication, Legal Affairs & Civil Protection
ENV.A3 - Civil protection
To enhance the participants’
knowledge of and ability to comply
with the EU security system in the
field
To provide the participants with
knowledge on mission termination
and the derived requirements during
and after the pullout phase
12.
Mission End
To enhance the participants’
13.
Team Manage- knowledge and understanding of team management and psychology / dyment and Psynamics
chology
The participants should initially apply 14.
Tabletop Exer- the theoretical and practical
cise
knowledge previously gained during the OPM.
As the exercise continues, learning
injects are presented as well as new
experiences made, the participants
should demonstrate the ability to apply their newly gained knowledge /
skills.
To evaluate the course in parts and as 15.
Exercise Evalua- a whole in order to improve the exer- cise
tion
11.
Security Management
CURRICULUM
General field security management system
The role of ECHO?
OSOCC operational security responsibilities?
Evaluation of plans
Handover procedures
Administrative
Reimbursement procedures
Mission debriefing
End of Mission Report
Lessons Learnt
Role-play
Mission debriefing
Self-evaluation of team dynamics during the course
Coping strategies and stress management tools
1/0
Each team should evaluate and rotate its organisation / staff functions
Each team would have to report daily to the exercise MIC and post
updates on the Virtual OSOCC
Each team on a daily basis are to evaluate and improve its plan of
action
0 / 36
Concept
Methods
Content
1/0
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1/0
2/0
EUROPEAN COMMISSION
DIRECTORATE-GENERAL
ENVIRONMENT
Directorate A – Communication, Legal Affairs & Civil Protection
ENV.A3 - Civil protection
16.
Course evaluation and closure
To evaluate the course in order to im- prove the training programme
-
CURRICULUM
Course evaluation
Summary of the course
1/0
Total Sum:
58
The course shall build on the concept of conducting the whole course as a coordinated exercise composed by lessons and a three days table top exercise. The participants are expected to actively take part in the discussions, presentations and exercises. According to the appropriate pedagogical
approach for adults, the contractor conducting the courses shall ensure an appropriate mix of theoretical presentations, practical group work and
exercises according to the number of time units foreseen in the table above. The participants must also actively take part in the field exercise and
carry out the role which has been agreed between the members of an exercise team.
The contractor shall arrange reception, check-in of participants, and introduction of participants at the arrival day. The contractor shall arrange and
host an official course dinner at the last nigh of the course. These activities shall appear in the official course schedule as normal lessons of the
course. Participating is these activities are mandatory for all participants. The course is residential and all participants are expected to stay in the
course venue for the whole duration!
At the end of each day of the course – except the last day – the contractor shall hand out daily evaluation questionnaire which are answered by participants, collected again and organised as on of the annexes of the final report done by the contractor.
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