SK.Noor.Alam Current Address: C/o Mr. Sk.Khurshid.Alam 371 Rajyadharpur gram Panchayat Satghara (Pubopara) Serampur, Hooghly West Bengal -712203 Email Id: Mobile No: sknooralam@gmail.com (+91) 9836520754 Profile • Service Engineer with over eight years of experience in computer Hardware • Component level repairing of electronic circuits. • Knowledge of PC software/hardware compatibility in Microsoft Windows environment. • Communication skills demonstrated by extensive customer service technical assistance. • Providing solutions for saving companies time and resources. Work Experiences: Neel Comtech System. Head Office, Kolkata Designation: Service Engineer Duration: January 2003 to July 2003. Company Profile: System assembling and providing service to various offices, including Govt.Sector. Responsibility: Build, maintain, and repair computer systems to improve speed, reliability, and efficiency of operation. Strive to always promote high quality, results-driven, prompt, and professional customer service and support. Assist customers with hardware and software problems, troubleshooting and resolving a wide variety of performance problems. Installed and serviced power supplies, video and sound cards, hard drives, floppy drives, CD drives, DVD drives, Zip drives, scanners, modems, cameras, sound systems, and a variety of printers. Visiting clients place for troubleshooting administering & maintaining. Jupiter International Limited. Head Office, Kolkata. Designation: Senior Service Engineer Duration: July 2003 till date. Company Profile: Jupiter is a large importer/manufacturer of computer hardware peripherals and marketed in India/abroad in the brand name of FRONTECH Responsibility: Component level repairing of computer hardware peripherals. Training to junior Engineers Testing and comparing of new products with similar products of other brands. Customer Service, Support & Communication. Problem Identification & Re-solution. Systems Design, Installation, Inspection & Maintenance. Academic & Technical Qualifications: Passed H.S (Com.) from West Bengal Board. Completed Diploma in Computer Application. Completed Diploma in Computer Hardware. Personal Details: Father’s Name. : Sk.khurshid.Alam Permanent Address. : 371 Rajyadharpur gram Panchayat Satghara (Purbopara) Serampur, Hooghly West Bengal -712203 Contact No. : (+91) 9836520754 (033-26721700) Date of birth. : 30/08/1980 Marital Status : Married Nationality : Indian Hobbies : Net surfing, Reading books, Listening soft music. Languages Known : Bengali, Hindi and English. Location Preference : Kolkata Declaration: I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars.